Găsește zboruri ieftine din Basel în România

Contra: "The flight from Cairo to Istanbul was delayed one hour and I missed my flight from Istanbul to Houston and i had to get a visa for $30 in cash and spend the night in Istanbul thus I will be arriving a day late in Houston. I was offered no assistance to avoid missing my flight. I had to run only to find my other plane left without me..."

Pro: "Turkish Airlines is a class act."
Contra: "My rating on boarding is due -- entirely -- on the poorly designed new Istanbul airport. Seems that bigness and lots of duty free shops were given a priority over ease of making connections. Horrible."

Contra: "It was a great experience"

Pro: "Crew was perfect, seat was great"
Contra: "All is well."

Contra: "The plane was 1 hour late to board. This is very inconvenient as I had a connecting flight, with layover of an hour and a half! I had to run like hell just to make it in time for the boarding of my second flight!"

Contra: "Between two seats so narrow even you can’t seat.I was so nervous when you flaying such a long distance you need to more space.I don’t like it at all."

Pro: "Just needed a chance to rest during this long trip and that was possible. Slept well, had a nice meal and arrived ready to go. First trip on Turkish Airlines but will absolutely be back. Crew was great!"

Pro: "i dont like anything"
Contra: "i dont like anything"

Contra: "Flight delayed more then an hour without anyone knowing anything about it."

Pro: "Great choice of recently released movies."

Pro: "As usual the best"

Pro: "Food, entertainment"
Contra: "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"

Pro: "Food, clean washrooms, attentive flight crew"
Contra: "Seats could be little wider"

Pro: "Perfect service. Perfect food. Best lounge. Flawless"

Contra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Pro: "The food is ok as is the entertainment on board."
Contra: "The crew could be nicer and more responsive"

Pro: "Comfortable seats..."
Contra: "It got a little hot and the tray table did not unfold to a level surface causing my drinks and plate to slide into my lap."

Pro: "-Boarding was easy - The crew was very friendly and helpful"
Contra: "- The leg spacing was not sufficient - The sandwich served was average"

Pro: "The meals and in flight entertainment."
Contra: "I needed more leg room. I felt squeezed"

Pro: "The crew was fantastic! Very friendly and helpful, and a couple was very helpful in getting me a better seat because I'm 6'4", and for some reason, the ticket people feel it's ok to put me in the middle between people when the extra room seats seem to be given to short people. 3 Flight Attendants worked hard to find me an open aisle seat."
Contra: "Turkish Air's seats are too small, with horrible leg room, and they always have their planes too hot. They have to do something about it because if you're over 6' tall, it will be a horribly uncomfortable flight, especially when that flight is 13 hours."

Pro: "Feeding and taking good care of passeger by giving out naccessary information promptly . Thank you again."
Contra: "Nothing."

Contra: "The boarding crew"

Pro: "The flights themselves were fine"
Contra: "However, having a long layover in Istanbul airport was a problem as there are no seats available to sit it for hours. If Turkish Airlines wishes to continue to be a major travel hub they will need to cater to transit passengers."

Contra: "My luggage arrived wet unprotected fron rain"

Contra: "If they provided any food, I slept through it. But I think I would have woken up, do I don't think they did. It was an early morning flight and luckily I brought some breakfast, or I would not have eaten for several hours on my transfer flight to SFO."

Pro: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Pro: "Great entertainment, headphones, booze and food"

Contra: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."

Contra: "cramped seats, service by crew members, overall quality of food"

Contra: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."

Pro: "same as above, i love that i was able to check in online and choose my seat. I love the kit (toothbrush, socks) and the quality of the pouch - super love it! Pillow and blanket as well is still the same quality as before."

Pro: "The seat"
Contra: "My light for an attendant was on for 20+ min, unanswered, while they were laughing loud behind thecurtain. 2) they announced that there will be a second round of food toward end of 11+ hrs fliht. It NEVER happened (::"

Pro: "The Welcome from the crew member and Istanbul airport"
Contra: "Food, Drinks and the service from Crew."

Pro: "It was great to be fed, especially a full meal, on such a short flight."
Contra: "They ran out of homemade lemonade with fresh mint before I got any."

Pro: "Amazing service and comfortable environment. The really take care of you"
Contra: "Boarding Process could be a little streamlined. Guess we are used to the regulated process."

Pro: "The entertainment did not work in the trasanlactic fly"

Contra: "Vegetarian meals were not good."

Pro: "Comfortable seats. Rich food and beverages menu. Rich and updated entertainment on board. Crew is polite and service is good."
Contra: "When boarding no air ventilation on board, so air is hot like sauna. After departure air condition is excellent."

Pro: "Nice new plane"

Pro: "Flight timing and the crew were excellent"
Contra: "None"

Contra: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."

Pro: "It is on time, crew is professional. In general, the flight was ok."
Contra: "Pillows & blankets are not always available. Seats are not comfortable. More bread is needed for the breakfast meal."

Pro: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Contra: "I can't find my baggage.."

Pro: "I booked a round trip flight from IAD to NUE with stay over in IST. Try to make change flight date IST to NUE. I was told by the Turkish air agent to buy a new on way ticket from IST to NUE and use the origenal ticket from NUE to IAD and I did. The the nightmare begun when I try to get back to back to iAD. I was told my ticket was cancelled and have to buy new ticket. After 7 hrs exosting fight and inconvenience when they found out that I was not easily going to be hustled out $1100+ they finally reissued my tickets. During this time I witnessed how 10-20 customers old and young were being hustled for more money and some crying out of frustration. It was one of the worst experience I've had in my 45+yrs traveling experience."
Contra: "Customer service training. Mgmt must be involved in problem solving rather than sending customers to a phone both some of it that doesn't work to talk to folks that don't know what they're doing nor have the authority to mak decision."

Pro: "The crew was friendly, the food was good."
Contra: "The wait time on the bus to the terminal."

Pro: "Great service, wonderful food served with a smile always, reminded me of the service KLM used to have years ago, hot napkin, tasty food and small suprises, wine, drinks, and even a real fresh squeezed orange juice! the only not great, was the seat, narrow and not very confortable"

Pro: "Great food and serivice!"
Contra: "The fact we have to embark by bus!"

Pro: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Contra: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Pro: "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Contra: "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Contra: "Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US."

Pro: "Lufthansa is very good!"
Contra: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."

Contra: "Flight was delayed"

Contra: "There was a group of ~20 French teenagers that did a lot of noise, like it was their own private field trip."

Pro: "Clean, drink and water service was good and much appreciated"
Contra: "Seats too close to each other, must have added a couple of rows. awful. Internet wouldn't work, Food is a sad excuse on a German airline."

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Pro: "Nothing"
Contra: "Totally chaos and personal unprofessional and with very poor behavior."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "Nice crew, good food, good choice of movies. Good beer. :) We will fly again with Lufthansa!"
Contra: "Nothing to complain about."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Contra: "Food quality"

Contra: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Ivht"

Contra: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Efficient"
Contra: "Delay in the arrival/departure of the flight, presumably due to the strike the day before."

Pro: "Getting a text alert so I didn't waste my time going to the airport"
Contra: "The fact that Sunday morning my flight was cancelled Saturday night with no apparent reason or explanation given."

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "My wife and I travel frequently and Lufthansa has always been a "notch above" all other airlines in onboard service. Imagine, airplane food that you can actually eat and enjoy!"

Pro: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Contra: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Pro: "Went smoothly and without delays"
Contra: "Food was horrible. The buns and croissant were cold and not fresh"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Staff courteous. Food good. Toilets clean. Plane clean."
Contra: "Did not give eye masks. Seats very narrow and packed closely. Front row seat was in your face."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Didn't happen yet."

Contra: "Incredibly racist crew and pilot, who did not help us after a fellow passenger touched and molested my girlfriend on board the aircraft. The groundstaff were as rude and unhelpful. I am neither gonna book any flights on Lufthansa ever and will avoid Kayak as well."

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "None"
Contra: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Contra: "2.5 h delay"

Contra: "The airplane was extremely cold and the flight staff was rude"

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "I used to fly lufthansa for my europe travel for work about 15 years ago a lot and thought in recent years it may not have been as good but these flights made me appreciate Lufthansa anew. Crew extremely helpful and polite, always followed up to any requests. Instead of barking at us like United or American crew, they went out of their way to help my daughter get a makeshift icepack for some very painful bumps she got during our vacation. Crew also kept the bathrooms clean from time to time, which was a welcome relief for such a long flight. Desk staff/service desk also was helpful in directing us during the 5 hr layover to things at the airport itself that we could do. They also helped reprint the boarding pass and write down the baggage tags when security made me lose those by separating my wallet and boarding passes into mutliple bins."
Contra: "Phone service. When I tried to book my seats and meals, the lady kept getting things wrong, and ended up not getting me the seats I had specifically ended up asking for. So, when I arrived at the airport and printed my boarding cards, those were seats I did NOT want and all the service desks insisted that's what I asked for. No low carb meal option was surprising. Meal service sometimes felt like too close to each other else too far apart from snacks - didn't feel like we had enough time to digest and get some sleep, while at other times we were seeking out snacks.Overall good quality of food however."

Pro: "Everything"

Pro: "Although economy, it was pleasant and okay"
Contra: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Pro: "The crew was kind, the flight was on time and alll in all was just as expected."

Pro: "Professional crew"
Contra: "Depart on time"

Pro: "entrance with classical music! staff was friendly. probably in top 5 flights"
Contra: "nothing"

Pro: "The staff were nice, the flight was on time. The meal was good."
Contra: "There was no pillow on board and the flight was overnight."

Contra: "Everything"

Contra: "Terrible food and service"

Pro: "Crew was positively and smiling."
Contra: "Flight was 44 min late. Could have been on time"

Contra: "Staff is not friendly, does not offer assistance or ask if you need anything."

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Contra: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Contra: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Contra: "late flight once again"

Pro: "The staff was very friendly and professional Even got some sleep, not easy on economy seats but on this flight they were actually good."
Contra: "The other travelers were loud rude and didn't listen to instructions. Also clapping loudly upon landing and it's very annoying. Parents don't take responsibility for their children."

Contra: "Delayed longer than the flight time"

Contra: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Pro: "Crew was great. Comfortable in terms of airline travel. Entertainment selection was spectacular given the long flights and the fact I was with three kids. Really pleased!"
Contra: "Food was ok, not great."

Pro: "The service was superb!"
Contra: "The flight was too short."

Contra: "I remember a time when these flights had entertainment on them..."

Contra: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Pro: "Non"
Contra: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"

Pro: "Great flight. Was long but made nice by staff/crew and entertainment options."

Pro: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Contra: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Contra: "They cancel the flight without letting me know!"

Pro: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."

Pro: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Pro: "The rep was able to get me on Air France instead."
Contra: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."

Contra: "same"

Pro: "Staff was nice."
Contra: "flight was late."

Pro: "Professional and friendly staff"
Contra: "Outdated interior, media interface"

Contra: "Long transit more than 12H without free accommodation nor meals"

Pro: "My wife And infant son we're flying out and when I got them there ticket I asked if they had any available seats with leg room and he said there was nothing available but the best he could do was aisle. When my wife n son went to board on the Stewart or stewardess told them that they are not sitting there and that they will be flying first class today. When my wife landed n told me I was extremely happy that they saw her with a baby and gave my wife n son that option to sit in first class then be tied up in economy and no so comfortable. I greatly appreciate the hospitality you have given my wife n son. Thank you Filip"

Pro: "6 hours delay, first deplaning due to mechanical failure, 2nd deplaning due to electrical storm. Missed my connection to Asia requiring total new bookings and expense. Never flying AA again."
Contra: "Everything"

Pro: "In general, I like the on board food of Austrian and especially in regard of Do&Co catering from Vienna Airport. Staff was not to trying this time but service was still okay."
Contra: "The Senator Lounge at Vienna Airport is very poor, food selection is very limited and it is obvious that the focus is on cost saving. Another disadvantage is that the lounge only opens at 5.30am in the morning but first flight already leave Vienna around 6am. Mine was at 7.05am which meant that I just arrived when the lounge opened and I had to wait in a long cue. Boarding was due to the limited space in front of the gate a mess, priority boarding was announced but I was not made sure that priority passengers board first. The seats on board are for business to small and there is not even space to hag up the coat."

Contra: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Pro: "Attention during waiting time and inside cabin"
Contra: "Nothing"

Pro: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Contra: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Pro: "Crew friendliness."

Pro: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Contra: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Pro: "Captain Schmidt greeting boarders. Spotless interior. Cheerful in flight staff. On time. Pleasant in flight refreshments. Smooth transitions through each phase of the flight. Prompt baggage delivery. I will always go out of my way to use Austrian Airlines."

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Contra: "My luggage was lost again It is the second time in a row that happens"

Pro: "Smooth and fast"
Contra: "Nothing"

Contra: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Pro: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Contra: "The entertainment wasn't great compared to most international flights."

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "Crew was good. Seats comfortable."
Contra: "The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,"

Pro: "Great crew"
Contra: "Very old entertainment system"

Pro: "We were early"
Contra: "The food"

Contra: "Seat didn’t recline..."

Pro: "The crew was amazing"
Contra: "Great job"

Pro: "-"
Contra: "Entertainment didn’t work, big delay broken seat"

Pro: "Comfy seats in coach!"

Pro: "Extremely nice crew!"
Contra: "Plane was late departing causing me to miss my connection flight in Dallas and having to pay for a hotel room"

Contra: "all"

Pro: "Easy on boarding"
Contra: "Staff were reluctant to serve us extra drinks. Asked for 2 miniature bottles of wine as they are so small. Told that customers were only allowed one. Bought some later though although the staff weren’t keen"

Pro: "The flight was only 3.5hrs it was exelent."

Pro: "None"
Contra: "At Heathrow, the boarding agents kept calling few passengers without letting the rest of the passengers know what was going on. Also the boarding was delayed without giving specific reason almost 50 min later. Finallly they said the boarding was delayed to catering and cleanning, which I could not believe since the plane has been on a tarmac close to an hour. Passengers were lining up to board, but one of the gate agent kept asking to sit down without giving any reason. Probable one of the worst boarding experience I have ever had in international flights."

Contra: "Flight was delayed"

Pro: "Entertainment system was ok but selection limited compared to other airlines. Crew was friendly and unobtrusive, nice for a red eye flight."
Contra: "Hate the fact that you have to pay at least $41 to reserve any seat before 24 hours before flight time, even the worst seat on the plane. Seats in coach are very narrow and poor padding makes for an uncomfortable ride or over 7 hours."

Pro: "Fed twice enroute"
Contra: "Did not hand out landing cards during the flight"

Pro: "The staff was friendly and seemed preppared to do their job well."
Contra: "The seats were very tight, even smaller than other flighs that I have been on."

Pro: "Efficiency"

Contra: "The seats were not very wide, but I endured."

Pro: "Friendly, attentive and knowledgeable staff. Good light supper."

Pro: "Impressed by the staff again, they’re yet to disappoint. Food was good too."
Contra: "Check in service at Terminal 5 needs some attention. Not enough support staff, and many unhappy travellers."

Pro: "No fuss, the cost benifit is perfect for short distances flights"
Contra: "One of the planes was a A321, room for legs was short"

Pro: "On time. Nice scenery. Cordial crew. All food costs extra. Completely full. Glad it was only 2 hrs."
Contra: "All food costs extra. Seats cost money (no thanks, I’ll stand). Every seat booked, so i suspect some didn’t make it."

Contra: "Received a text telling me the flight was cancelled. Had no"

Pro: "Food was delicious and out flight attendant was very helpful. Plane was quiet and the movie options were good."
Contra: "Plane was honestly very dirty. There was a ton of crumbs and gross stuff in th seat back pocket. Which I did not even use because I didn't want any of my things to touch. The overhead lights were covered in dust. So make sure you have some some type of cleaning wipes with you!! I do understand that I was flying economy, but that doesn't mean nothing should be cleaned."

Pro: "Helpful and courteous crew"
Contra: "N/a"

Contra: "You charged me for coffe after flying all night"

Pro: "Nothing"
Contra: "I called them for luggage I have I can take 20 3KG in the end in the airport I haw to pay for my language"

Pro: "We arrive twenty minutes early."
Contra: "We lost a half hour because of defective equipment and had to exist the back of the plane on to the runway."

Pro: "Very pleasant crew"

Contra: "The customer service I a disaster. They ripped off my suitcase and I never got a refund despite all my emails nd infos I gave them after the claim done at the airport."

Contra: "No drink"

Contra: "Ned more room"

Contra: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Pro: "Plane was nice"
Contra: "Didn't get food order correct"

Pro: "I loved the hot towel svc, the food and beverage svc. Flight attendants very attentive."

Contra: "Unfortunately I am allergic to all the food they offered .I wish the served a plain chicken or plain turkey.Everything was spicy or mixed with a pesto or curry. They need to something that is served completely plain ."

Contra: "Your airways lost my bag on the both flights from MIA-LHR-VIE and on the way back VIE-LHR-MIA My entertainment system was broken. I paid for the seat at the end of the day I didn't get. The moat horrible flight I ever had. I will never again fly with British Airways"

Contra: "I didn't have a flight to Baltimore. This was a booking error; one of many mistakes AA made in a 24 hour window."

Contra: "Nothing special ti say except what already said on the flight in about the fact that now you have to pay for every single thing and ONLY tap water is free."

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Pro: "Check in, flight was on time"
Contra: "The time it takes for getting from 5 to 3. Almost missed my plane on the trip in."

Pro: "The airline boarded a little late, but that's typical in Europe. They gave lots of food for the in-flight meal. Several people didn't have their screens work, so they rebooted the system, and then it worked fine. The crew constantly came through with beverages."

Pro: "Very upscale aircraft, Polite staff and overall nice flight."

Pro: "Cabin crew were great -- personality and lots of fun. Plane seemed relatively new too."
Contra: "BA service is basically Ryanair now, but more expensive."

Contra: "luggage was on another flight - i got my luggage 24 hours later"

Pro: "The staff were prompt is serving food and drinks, good selection of movies on board."
Contra: "Other passengers weren't the best, and unfortunately there were many small children on the plane, which meant it was very noisy."

Pro: "Getting home."
Contra: "The tannoy was difficult to hear at the airport, guess that is not the fault of the airline but it made boarding difficult. Stewardess whizzed past when offering duty free shopping on board."

Pro: "Im 55 and slightly over weight getting a middle seat when the arm rests don't raise and seats so close together was a major issue getting in and out on such a long flight and I watched other women experiencing the same issue."
Contra: "Armrests to raise up 2 to 3 inches more between seat front to back. Especially if the persons in front of you have reclined there seats"

Pro: "Great staff making the best of the economy class conditions"
Contra: "I guess it's nice that seats recline and give a few extra inches, but the rows are way too close, so when seats are reclined, nobody's getting out, nobody's getting up to stretch, and nobody's using the tray table."

Pro: "All"
Contra: "Nothing"

Contra: "More leg room and reclining seats"

Pro: "Crew were very professional"
Contra: "The seats"

Pro: "לעלכלהלכ"
Contra: "עלכללט"

Pro: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Contra: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."

Contra: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."

Pro: "The crew was very professional and I cannot complain about that."
Contra: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Contra: "The food"

Pro: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contra: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."

Pro: "Prices on in flight purchases"
Contra: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Pro: "We landed"
Contra: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"

Contra: "The seats are cramped and you have to pay for snacks and water"

Pro: "Friendly crew"
Contra: "Long check-in lines Seats uncomfortable"

Contra: "Delay on departure and no bus at arrival"

Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"

Pro: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Contra: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"

Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."

Contra: "Seats are terrible."

Pro: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Contra: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."

Pro: "Smooth flight"
Contra: "No terminal connection"

Contra: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Pro: "The flight was overbooked so they took my wife of the flight"

Pro: "Nice crew"
Contra: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."

Pro: "Nothing!"
Contra: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"

Pro: "Maybe the food selection and the price of it."
Contra: "I paid priority still wasnt able to board early and had to put my only bag under the seat."

Pro: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Contra: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."

Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"

Contra: "So cheap."

Pro: "Super easy online check-in, comfortable plane, lovely crew"
Contra: "Waited a bit in a long hallway waiting for the last flightload of passengers to deplane."

Pro: "was on time"

Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"

Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."

Pro: "I liked that I got to my destination in one piece."
Contra: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."

Pro: "Cooperative and kind crew. Excellent service. Pleasant flight, great landing and take off."
Contra: "NA"

Contra: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Contra: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"

Contra: "There was a delay 1 hr poor service no apology"

Pro: "Everyone was really friendly and accommodating to my needs"
Contra: "40 minutes late taking off - sitting on the plane"

Pro: "cheap, on time"
Contra: "no reclining chairs, no free water"

Contra: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"

Contra: "Lots of hidden charges."

Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"

Contra: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."

Pro: "Pleasant staff and good flight"
Contra: "A bit of difficulty to check bag in online after original check in ...."

Contra: "Basic flight. Rude crew and late flight"

Pro: "Seats were perfectly adequate, about what you expect on a budget flight. Flight attendants were very pleasant."
Contra: "Boarding involved a long wait standing on the tarmac in the sun."

Pro: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."

Pro: "Staff were friendly, when they weren't trying you charge you for everything"
Contra: "I've flown on dozens of airlines, and Wizz Air has to be one of the absolute worst in terms of arbitrary and punitive charges. I managed to avoid them, but you never know when they'll give you a €30 fee because your shoelaces are too long."

Pro: "Magazine was pretty good. Staff were smiley and nice."
Contra: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."