Găsește zboruri ieftine de la Bogotá către România

Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"

Pro: "Nothing"
Contra: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Pro: "Great experience, beautiful people, always smiling ant there to help you."

Contra: "Cabin temperature too warm"

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Contra: "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"

Contra: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Pro: "Staff & food were excellent."
Contra: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Pro: "crew and service are great."
Contra: "wasnt able to print my boarding pass while checking in online. being able to do so would have helped a lot if i didnt have to check-in at the counter as the flight was at 5am. i could have just got in and spent the night at a lounge."

Pro: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Contra: "The bathrooms are way and far back... and we are not allow to use Business Class."

Pro: "It was on time"
Contra: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Pro: "Fare good. Food good. Staff generally pleasant but will not go the extra step to when needed."
Contra: "Repeatedly announce overhead during rest time. Asked for help from crew when one of the kids threw up, but they did help. Otherwise, generally good airline"

Contra: "Several of us got sick and vomited after the dinner served."

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Contra: "We didn't get anywhere cause we didnt have visas."

Pro: "The crew was really polite and the food was amazing, my favorite part was the dessert!"

Pro: "As always Turkish Airlines has exceptional service"

Pro: "Awesome"

Pro: "Same!"

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pro: "love georgia!!"

Pro: "Friendly staff, great food and entertainment selections, care package/pillow/blanket provided, comfortable flight"

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Pro: "Food was good! Loved all the goodies! Crew was friendly"
Contra: "The airplane was way to warm, for such a long flight it should've been a better temperature inside the plane, you dont want to get all sweaty and smelly while traveling!"

Contra: "The broke my baggage. I have been flying a lot lately and never had any issues until I flew with Turkish Airlines. They are incredibly unorganized, late, gave headphones just so I could watch a map since nothing else was being played for some reason, etc. I won't be flying them again."

Pro: "CUSTOMER SERVICE WAS THOUGHTFUL AND EFFICIENT."
Contra: "ALTHOUGH I UNDERSTAND, THE WAIT WAS LONGER THAN ANTICIPATED"

Pro: "The service was impeccable!"
Contra: "Nothing"

Pro: "great customer service!!!"
Contra: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Pro: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Contra: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Pro: "The staff, food, hospitality, & professionalism is 5 star. These guys should train every airline in america."

Contra: "The layover was too long."

Pro: "Short but comfortable and pleasant flight."

Pro: "nothing"
Contra: "I lost my connection flight because of TA, they lost my luggage + they almost lost my passport... (it goes much deeper but I don't wanna dig in it)"

Pro: "The best flight ever!"

Pro: "excellent food, service"

Pro: "Love this airline!!"

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Pro: "Crews were friendly, on time take of and arrival. food was good"

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Pro: "- service was good. staff is very friendly"
Contra: "- it was VERY cold on the plane. on such a short flight i wore a sweater, jacket and ordered a blanket and I was still very cold. I even requested another blanket but they were out. Everyone was complaining about the same thing - seats were very upright, not very comfortable"

Contra: "Excellent"

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "The crew was very nice and accommodating. The seats were comfortable."
Contra: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."

Pro: "The in flight experience is what I expected and was comfortable."
Contra: "Th flight was extremely late and the airline did nothing to help accommodate. They put us into Istanbul at 2am which was far too late to check into our hotel for the one night and totally refused to get us into a hotel close by so that we didn't have to be at the airport for 13 hours before our flight. We booked a flight that was SUPPOSED to arrive at 6pm so we could get to the hotel at a decent hour and relax. They cancelled 2 flights for the day and put us sleeping in the airport at empty gates all night. The customer service was absolutely aweful and we got nothing but excuses about policy and being talked down to because we "could have chosen a flight early the next day" instead of coming the day before. We wanted to see the town for an evening!! This company has some of the worst desk people I've ever encountered anywhere!"

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "The crew was fun, informed, and very helpful."
Contra: "The seat, the entertainment, the headphone jack, the food."

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Contra: "Improving customer service during delay but overall good"

Pro: "On time"
Contra: "Food was just ok."

Contra: "Flight was delayed"

Pro: "Efficiency"
Contra: "Na"

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Pro: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Contra: "nothing"

Contra: "Our flight was cancelled from Nashville to Chicago due to "mechanical issue" so we were unable to get on the flight to Naples. United rebooked us on a flight leaving the next day, and we are currently sitting in Chicago on a 6 hour layover. So no, I am not happy at all with this experience. We are missing a day in Italy and have been charged a day stay in Sorrento which we are unable to use. I have contacted United customer service to see if they can compensate us."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "Pleasant crew"
Contra: "No complaints"

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "Boarding was efficient. Crew was very professional and nice."
Contra: "Arguably the worst food I have ever experienced in Business Class. Entertainment was average. Seats not all that comfortable for sleeping on a 12 hour flight. Also, it was hard to hear the announcements over the PA system."

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Check in was swift and efficient. Boarding was organised and flight attendants were friendly and efficient."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Great flight crew, inflight entertainment and food"
Contra: "Damaged bag...working with airline to get replacement"

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Food. Variety of entertainment. Flight had empty seats."
Contra: "Over an hour delay sitting with bad air quality. At least it was only 20 minutes late so I didn't miss my connecting flight."

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Didn't happen yet."

Pro: "Perfect!"

Pro: "The food was great."
Contra: "There isn't much leg room."

Pro: "N-o entertainment"
Contra: "All"

Pro: "Crew were very kind and hospitable. The aircraft was comfortable."
Contra: "The flight was running late, but that was minor. Not an inconvenience for me."

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Contra: "A man next to me took a picture of me when he thought I was asleep."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "Had really less than an hour to pass through immigration and catch a connecting flight to Rome. In particular I thought my bag would not make the connection, and as I was going on to Perugia that evening and it would have been a big mess. At check-in for the Rome flight, the LH lady was able to confirm my bag was already aboard which put me at ease. It came through very quickly in Rome and I arrived in Perugia on time and with my bag! Food from Bogota was tasty and there was a complimentary snack on flight to Rome."

Pro: "Only complaint is that those video monitors have a slow touchscreen response. Other a terrific flight."

Contra: "2.5 h delay"

Pro: "Chairs were uncomfortable, mainly due to the front passenger was always in reclined mode, and the passenger behind me wouldn't let me recline... He would literally push my chair up, but that's probably because his chair can not recline!"
Contra: "We needed to place special request on vegetarian meal, couldn't do it at booking or at checkin, was told to let crew know, they said it's too late. They brought us an "unclaimed" vegetarian meal, but it wasn't, it was Asian halal meal with lamb! After I let crew member know wmy husband was served meat instead, she denied it and said "its not possible" as the wrapper says "vegetarian". I informed her it actually said "Asian halal", she the proceeded to say, well, "i am sorry if it's wrong, but I gave you vegetarian". That said crew member collected my husband's plates while I was in the bathroom and came back later with a "vegan" plate that they now have available."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Contra: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."

Pro: "Got moved to economy plus - yeah! Great movie selection."

Pro: "Overall a nice and good flight"
Contra: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "The crews were pretty great!"
Contra: "The regulating of the temperature."

Pro: "Excellent crew, good food & movie selection."

Pro: "The crew was pleasant"
Contra: "Baggage checkin & flight boarding was slow & disorganized."

Pro: "Slow service."
Contra: "Better communication!"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contra: "the headrest is hard. Apart from that- all was fine"

Contra: "The plane was very hot"

Pro: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pro: "Like the overall KLM experience"
Contra: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Contra: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pro: "Amazing crew"

Contra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pro: "Friendly staff"
Contra: "Security check at gate; No priority"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Contra: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Contra: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pro: "Nice flight ...was comfortable travel ...good food.Thanks"
Contra: "No such things"

Pro: "I slept pretty much the whole time"

Contra: "You are almost always late!"

Pro: "Good services!"

Pro: "Great"
Contra: "Great"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Sandwich was incredibly tasty (although not much filling)"
Contra: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Contra: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pro: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contra: "Nothing"

Pro: "Delayed flight but staff apologized as for safety reasons."
Contra: "Very late arrival"

Pro: "The flight crew was nice. Plane departed/arrived on time."
Contra: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pro: "Helpful and smiling cabin crew."

Pro: "My bagage broke"
Contra: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pro: "The flight attendants could not do enough for you."
Contra: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contra: "Not much to comment on here."

Pro: "Very little if any."
Contra: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."

Contra: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contra: "As above"

Pro: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contra: "What is there not to like about KLM? I cannot find anything."

Pro: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pro: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Contra: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Contra: "The crew on the Lagos Amsterdam route (in economy) are particularly unfriendly and brusque. This is my experience each time i fly this route in economy"

Pro: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Contra: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Pro: "We love the flight all the way"

Pro: "KLM food and service are great"

Pro: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Contra: "The stinky guy behind me, but that's not the airline's fault."

Pro: "Service of the staff was great"
Contra: "Turbulence, with all our technology we still cannot avoid this?"

Contra: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Contra: "Many of the crew members seem as if they hated their jobs. I hesitate asking them anything."

Pro: "The crew was polite and professional"
Contra: "At Miami check in, American had 40-60 automated terminals available for self check, but only had EIGHT open for use. Caused a needless bottleneck and the transition from there to the bag drop was also poorly laid out and did not provide a logical nor efficient route from one to the other. fix it!"

Contra: "I love it"

Pro: "Everyone was helpful and fried. They did a real good job of moving people thru security fast. They processed like 150 people in line in about 10 minutes."
Contra: "We were delayed out of Chicago almost an hour because they had to scrape ice off the wings. I really stressed over possibly missing my layover. I ended up having to race to the it terminal in 10 minutes. I checked my bag because they said they were running out overhead space and then they went and put my bag on a LATER FLIGHT so I still don’t have my bag"

Pro: "Friendly staff"
Contra: "Issues with times changing for departure"

Pro: "Flight to Philadelphia was on time"
Contra: "Coach shared with American Airlines. Service not nearly as good as British Airways. Changed our connecting flight back to SFO without notice. Was a big hassle for us trying to get on an earlier flight which was the original time we booked initially"

Pro: "All was great - we even arrived early."
Contra: "Not even a cracker"

Pro: "No complaints at all. Comfortable and on time."

Pro: "I loved everything. No complaints. American airlines is one of the best airlines I have flown with."

Pro: "The cost."
Contra: "I could not even get the flight rebooked I never got on the plane Los Angeles and they acted like I was there and all was well. I never checked in.. emergency led to a reschedule but contact was never accommodated."

Pro: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Contra: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."

Contra: "Lost our bags on our 6 hour layover in Bogota and when we arrived in Lima (our last stop cusco) they were not nice about it at all. So rude. We almost missed our flight to cusco because of it as well even though we had almost a 3 hour layover. Took more than 24 hours to get the bags"

Pro: "The Bogota based crew provided the best service I have ever experienced. Extremely pleasant and customer focused. We were flying with twins and they assisted us through out the flight. Once we landed in MIA they helped us maneuver through the maze to reach the customs & immigration area quickly. All in all a great experience."

Pro: "Latam lounge in Bogota"
Contra: "Pay for premium seats, not enough leg room a rip-off"

Contra: "Left 2 hours late from Bogota"

Pro: "Everything was perfect"
Contra: "Everything was good to be honest"

Pro: "First Class seating was of course better than economy."
Contra: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."

Contra: "This was an MD80 that had absolutely been ridden to death. I thought that AA was modernizing their fleet? This was a 30 year old plane."

Pro: "Everything went very well."
Contra: "No room between seats."

Pro: "The flight was on time"
Contra: "The food was so so nothing special"

Pro: "Everybody answers me any questions that I have. And treat me very Gental. I thought that I lost a Lounge but in my next fly from Bogota to Pereira apair in Pereira airport."

Pro: "Plane was comfy and food was good"
Contra: "Boarding in Munich was a nightmare. There was no place to line up and there was only one person checking tickets which resulted in 100s of people trying to push through at same time. After that we had to cram on buses and wait on tarmack for 30mins till plane was ready and then everyone rushed on the plane."

Contra: "No entertainment options"

Pro: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"

Contra: "The self check in kiosk in PHL The man working on 6/5/17 priority- First class was a total jerk. He sent me to a different desk, despite my having upgraded to 1st Class, and all his kiosk computer check in stations were EMPTY."

Pro: "1st Class cabin was comfortable but below business class product of most premium competitors from Asia and the Middle East"
Contra: "Flight was delayed 5 times for 6 and a half hours in total. Poor communication from the airline. Had they been honest and up-front about the delay I could have been re-booked on another flight. This delay caused me to miss an important factory meeting and will require another trip to Asia sooner than originally planned."

Contra: "Boarding complete chaos. Looked like Bangladesh. Very unorganized. No airline has ever explained why they do not board from the window seat out. Would reduce much confusion. Too much to handle."

Pro: "Crew was very helpful"
Contra: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"

Contra: "No entertainment, no food"

Pro: "Nice head rest (although it did not stay bent at angle, so could actually rest against it)."
Contra: "Think it is ridiculous that I had to pay so much to select a seat ahead of time, and it was just a regular seat. I can understand for extra legroom or exit row, but for a regular seat, that is ridiculous. Then there was a fee to change priority boarding, so I could ensure I was able to have my carry-on with me, instead of risk having it go underneath."

Pro: "Value for money"
Contra: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."

Pro: "Worst plane to travel 5 1/2 hours. Almost no legroom, very small seats."

Pro: "roomy flight, great movie selection, food was great"

Contra: "Taking away headphones 40 mins prior to landing is ridiculous. AA needs to abandon Bose or figure out a better way."

Pro: "Their customer service sucks."
Contra: "Their customer service sucks."

Pro: "Arriving early"
Contra: "Having to pay for the wine."

Pro: "I would like to include these miles to accumulate them. I flight with Latam to Río de Janeiro renta y. How can I get them?"

Contra: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Pro: "Nothing. The entire experience with AA was horrible. Flights delayed, poor protocols to accommodate passengers in other flights.AA does not take responsibility of reimburse or compensate the passenger for cancellation of flights for technical problems of their aircraft even thought the flight is operate by AA. Zero help and communication with airlines (AA and LATAM) involved with the delays, lost connections or frights cancellations. I should be reimburse or compensate for all the inconvenience generated."

Pro: "Check in and boarding was quick"

Contra: "Paying extra for seats"

Contra: "Crowded seating, smaller seats."

Pro: "Modern plane"
Contra: "Required to board bus for a half minute a ride to get on plane in front of "gate". Business class only 8 smallish seats. Economy have was as cramped as ever. Long restroom lines."

Pro: "Eventually we got to hartford"
Contra: "Delayed leaving ATL, sat on the Tarmac for 30 mins. Leaving CLT was delayed 1.5 hrs for mechanical issue because it problem occurred during a shift change. Also was never given the opportunity to choose a seat assignment on CLT-BDL so I ended up in the very last middle seat."

Pro: "Boarding was easy & seamless"
Contra: "Had to lie about forgetting my phone charger in the waiting area to get off the plane & give my niece a hug who arrived early on a neighboring flight from NY to RNO as we switched off to take care of my dad who just had a triple bypass. If two people are past security - there should be NO ISSUE with them meeting - we have already been screened & a hug or anything else should not be a crime."

Pro: "Nothing"
Contra: "I called around 5 times since june or july to change my flight because I was injured at work and couldn't travel. I called customers service and they told me that I cannot change my flight they dont give another solution they just told me that I have to buy another flight ticket. I will not recommended amy of my family or friends to travel in vayama."

Pro: "Good options of entertainment."
Contra: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"

Contra: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"

Pro: "Fast boarding"
Contra: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"

Pro: "Accuration and responsability"
Contra: "Long conection"

Pro: "I liked everything, Air Canada and Lufthansa did everything to facilitate travel for the passengers during these uneasy times. Everything is really well organized, on schedule, with outmost courtesy and effort"

Contra: "Not enough space. Tv was glitchy. Seat uncomfortable."

Pro: "compliance in the boarding"
Contra: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Pro: "The seat is reasonably comfortable. One of the flight attendants was full of smiles and very friendly, which was so nice."
Contra: "The audio jack for the entertainment system was not working. The food was basically only a cup of beverage and mini pretzels."

Pro: "Easy online check in and was able to pay for baggage at the same time. Staff friendly and helpful. Comfortable flight and decent food. A little late taking off but we still arrived at our destination on time."

Pro: "Friendly crew."
Contra: "Being 6' 4'' becomes an issue with modern seats."

Pro: "Crew were very nice and the airplane was modern and well appointed"
Contra: "I seemed to be surrounded by fidgeting people."

Pro: "the flight crew offered us as many drinks as we'd like which was nice."
Contra: "the seats were quite uncomfortable even though it was a 5 hour flight. there was no food on flight other than for purchase, too expensive."

Pro: "The $20 food voucher that was quickly offered shortly after the delay was announced."
Contra: "Subsequent announcements were confusing because notices were inconsistent."

Pro: "Flights left at the scheduled time"
Contra: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Pro: "Short flight, crew."
Contra: "Delays and boarding."

Contra: "Food was hilariously repulsive. Shared photos far and wide on social media."

Contra: "This flight was operated by United Airlines, a code-shared flight."

Pro: "Cadence of service. Amazing plane."
Contra: "No free drinks"

Pro: "The crew were friendly and efficient."
Contra: "Being delayed for mechanical issues seems to happen more often now, which gives pause. Obviously we want a safe aircraft and I'm glad they deal with the issues, but why are these issues popping up more frequently now? Also, the seats are very uncomfortable for a tall person - no lumbar support"

Contra: "I am still in Toronto, just made it to the hotel. Due to a strike the luggage could not be checked for custums. I won't be able to fly home to Indianapolis till 12:35pm tomorrow"

Pro: "Nothing positive to say"
Contra: "Originating flight was delayed, so missed connection in Montreal and had to be rerouted. After going through 5 airports to reach our final destination, we finally made it - without our luggage!!! To make matters worse, the complete and extreme lack of empathy on behalf of Air Canada's customer service desk was less than appreciated by us.... As it turns out, Air Canada was aware all along that we would miss our connection; however, they still had us board our originating flight. The gate agent should have been conscientious and informed us that the delay was ongoing with our flight being number 22+ on the tarmac to take off, thus guaranteeing our missed connection. They should have rebooked us on another flight from our original destination vs rebooking us upon arrival in Montreal to miss further connecting flights. Very disappointed!!!!! Based on this experience alone, never again will I or my family travel Air Canada."

Contra: "Departure late, no AC in cabin while we sat on tarmac"

Contra: "Gates changes a lot and no announcement is made"

Contra: "i booked the flight in january and keyed in my passport expiration date several times online in the next several months...at the airport, i handed the air canada agent in miami my passport and she booked me and a checked bag through toronto to copenhagen...i went to board my connecting flight in toronto and was told my passport, which expires at the end of august, was no good as i needed to have 3 month left...so they refused to let me board and told me to go see customer service...so i go stand in line for several hours (was only one agent for the first 45 minutes and 10 people in front of me)...one woman going down the line to see what each person's issue was told me that it was my problem, not AC's...and that "we are only responsible for making sure your passport is valid for getting into canada"...i was on my own to find a hotel and a new flight...fortunately a supervisor saw me standing in a daze several minutes later and said that it was AC's mistake for not catching it in miami...so she booked me into a hotel, gave me the address to the US consulate and instructions on how to get an emergency passport...she said that it would be no problem as "this happens all the time"and went ahead and booked me on the next day's flight...so i was able to spend the next day getting the new passport and getting back to the airport to fly out that night, but i lost a day in copenhagen with my family...it seems to me that when flights are booked and passport info, including expiration date, are given, a simple cross check of dates would be easy, and, imho, incumbent upon the carrier taking you there, especially when "it happens all the time"...this was not done on 4 occasions between booking and my trip...there were other issues too which is why i will never fly air canada again and i will never travel though toronto...the return trip through that airport was a nightmare for many passengers."

Contra: "A bit long for baggage loading especially we arrived in almost midnight"

Pro: "Nice crew- efficient boarding"
Contra: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"

Contra: "Couldn't move. Had the seat in front of me so close I couldn't use my computer to do work. Had I known I wouldn't have brought it."

Contra: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."

Contra: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Pro: "Boarding on time"
Contra: "Problems with entertainment"

Pro: "Ease of booking"
Contra: "No complaints"

Pro: "Comfort"
Contra: "Noisy misbehaved child passenger."

Pro: "I liked the clean cabin, decent service during meals and overall amenities offered. The plane itself was quite nice and more comfortable than most."
Contra: "The food seemed to be quite a small portion. The chicken entree was normal size, but lacking in taste. The side was also bland in flavor but a good mix of veggies. I would have enjoyed another small snack, such as cheese and crackers or some such. The movie list was fairly good with somewhat recent items. The TV list was lacking in choices, it seemed. However, that may be the content of modern TV. Access to the toilets were often hindered by staff, especially in the rear of the cabin. We were 45 minutes late. I was already booked on a flight 5+ hours later, which was nice. However, I was given a only a food voucher of 31CHF. The amount was wonderful, but they offered this at a time when I had already eaten on the plane and was not hungry at all. I could only buy a few things to eat or take with me, and the rest of the amount was wasted. Alternatives, could have been a partial refund, a visa gift card, an upgrade on my flight back, etc."

Contra: "they lost my luggage and their customer service person is not friendly or helpful."

Pro: "Really good experience Was very happy with the service and the stuff Would definitely do my next flight with air Canada Keep up the good work guys."

Pro: "In attempt to recover the failure, they gave one complimentary drink."
Contra: "Planes got messed up which caused groups to get separated. Plane went from a two aisle plane to a single aisle. They had some sort of excuse but I am sure it was primarily to save money since the flight was not full. In flight entertainment kept restarting and the head jack hardly worked. Flight was delayed over an hour due to the plane switch. Also, to top it off they had one attendant that was dutied out so we had to wait longer for another flight attendant. This should have already been figured out before. I have flown Air Canada a lot and this was just not like them. Quite disappointed."

Pro: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."

Pro: "The crew tried to be nice."
Contra: "Boarding was completely disorganized. The flight was meant to depart at 3:30, we didn't start boarding until 4 and we didn't take off until 6. The flight was too full and the plane too heavy so extra fuel needed to get be left behind, which meant we had to land in Jamaica refuel and then head to Toronto. Arrival time was meant to Be 10:30pm and we arrived around 1:30am."

Contra: "They picked randomly who gets in the flight and who didnt"

Pro: "nothing"
Contra: "everything"

Pro: "Good boarding routine, I liked that you told people to wait their turn to board. Good entertainment options. We made it safe and sound."
Contra: "Was seated next to a crying/screaming baby for the duration of the flight (5.5 hours). Also was never offered any snacks (cookies or crackers). Landing was rougher then expected."

Pro: "The privacy of the person was honored"
Contra: "Having to stop. We were not told our luggage would not have to be transported through customs"

Contra: "I would have liked a coffee"

Pro: "This flight was so much better than my nice to Montreal flight. It seems like nicer planes should be used for international flights."
Contra: "It'd be nice to have snack and blanket included on a 5 hour flight. We paid $6 for the cheapest blanket ever so my daughter could nap."

Pro: "Reliable. Easy to board. On time!"

Contra: "Crew didn't come around much for most of flight, except for duty free - couldn't get water, or hot water for tea for a long time"

Pro: "All the crew was nice and helpful"
Contra: "No wifi, bad tv options, bad food,"

Contra: "1h15 late"

Pro: "There was a decent selection of in flight movies"
Contra: "-the aux plug for the headphones wasn't working properly. Resulting in me having to hold the headphones in place the entire flight -the first time the attendant went by with the food selections for purchase she walked right past me and went on to run out of food by the time I finally got her attention. -I had to ask the people behind me several times to please stop their child from kicking the back of my seat. Although the attendant made eye contact me one of the times she made no intervention on my behalf. - my return flight was in short: neglectful and arduous. I probably wouldn't recommend Air Canada after a flight like that."

Contra: "After boarding the flight, having to sit and wait long in the plane....flight delay before take off. no meal without having to pay for it offered only a small cup of juice/tea/coffee to sip on. Not even a light snack or a can of juice is too much to ask for, considering the cost and comfort cut backs to fly with Air Canada"

Pro: "N/A"
Contra: "They over sold the flight and we couldn't board the plane."

Pro: "smoothest and quietest flight ever, on a brand new 787..."

Pro: "I liked the meal that was served and that if you didnt want to pay for the ipad, you could access TV on your phone."
Contra: "I didnt like that there were not individual TVs for my 10 hour fllght. I would have appreciated the entertainment on such a long flight, especially the movies which I could not access without the app. I also felt that more snacks should have been provided."

Pro: "The flight crew was pleasant and helpful, providing water throughout the flight."
Contra: "AirCanada did not schedule a long enough connection in Montreal. Procedures were not explained well, either. I had to run to my gate to make my connection because it took over an hour for my checked luggage to be approved so that I could go through Customs. I was not the only person who experienced this problem. Several people on my flight missed their connection, and several still waiting when I left were in danger of missing their connection. I have flown on other airlines through other cities internationally and never experienced this type of issue."