Găsește zboruri ieftine de la Bologna către România

Pro: "the flight was well organized, the service appropriate, and the travel smooth and on time."
Contra: "the seat did not recline. the touch screen for movies and albums was not working reliably."

Pro: "Pilot kept us informed throughout the flight."
Contra: "Onboard services."

Pro: "The airplane crew were very reassuring"
Contra: "Gate was changed 3 times and flight was delayed 2 times too!"

Pro: "Good"
Contra: "Confortable seats"

Pro: "It didn't crash."
Contra: "Food no screaming babies . Comfy seats and armrests,"

Pro: "Crew good, food good, plane clean"
Contra: "Temperature on plane was warm."

Pro: "The crew were super friendly. There was plenty of space and I slept for a few hours"

Pro: "Smooth flight"
Contra: "Weird plane noises (typical of older Airbus planes)"

Contra: "We had reserved a gluten free meal for my wife. When I went to check in it was gone from our reservation. The crew attempted to put something together so she would have food to eat but the response from their customer support team on the phone was not great. I recommend verifying all meals twice before 48 hours out. On a 7+ hour flight this is not fun."

Pro: "the flight from Frankfurt to Chicago was delayed by an hour. we have missed our connecting flight to Omaha. We were at the gate 8 minutes prior to departure, but United closed the gate right before our noses. Not cool. Horrible experience. My guess is that United has given our seats to someone else. After all United did the same thing to use once before. We will not travel United/Lufthansa again."
Contra: "nothing"

Contra: "Seats and space are just too small."

Pro: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Contra: "No complaints."

Pro: "Crew. Courteous, engaging and supportive, of-course with a smile."
Contra: "Nothing on this flight"

Pro: "Got the exit row (great)!"
Contra: "Flight was a bit delayed but retrieving the bags took a long time. Short flight but food wasn’t appealing and there was no entertainment."

Pro: "Even though the flight was delayed by a couple of hours, Kayak kept us continuously informed about where we stood. Thanks!"

Pro: "Very comfortable, amazing crew and service. Entertainment was very good with lots of options."

Contra: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Contra: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"

Pro: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Contra: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

Pro: "Good food, service. Love that toilets are downstairs"
Contra: "New planes are smaller and more cramped"

Contra: "50 minutes late"

Pro: "On time."
Contra: "Nothing"

Contra: "They left my suitcase in Frankfurt with our car keys."

Pro: "Online check in worked well through app."
Contra: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Pro: "The boarding process was very fast and smooth"
Contra: "The seating space is very tight, more space is needed specially for tall people."

Pro: "Great service from a super crew. On time."

Pro: "Nothing special. Very early flight. Just wanted coffee.... Then sleep"

Contra: "2 hour delay"

Pro: "The crew members were friendly."
Contra: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."

Pro: "Nothing."

Pro: "all the flights were on time, the service was wonderfull"

Pro: "Crew was very friendly and eager to help, as I was traveling alone with a baby"

Contra: "Also, just one meal and no snacks served on a 7 hour plus flight"

Pro: "Very professional. Excellent service. Very good food (for a flight)."

Pro: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Pro: "comfortable seats, attentive attendants"
Contra: "not a fan of "cattle call" boarding. Tends to clog up the aisles really fast."

Pro: "Great"

Pro: "Top of the line service on a very long but smooth ride"

Contra: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"

Contra: "Uncomfortable seats, cramped legroom, and a screaming toddler for several hours nearby."

Contra: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."

Contra: "crowded,"

Contra: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."

Pro: "After 4 hours of sitting on Tarmac and in lounge, they finally told us that the flight was cancelled. Better safe than sorry. Hotel, dinner...."
Contra: "7 hours of uncertainty. Having to re check in at midnight after the airport ordeal. Mixed messages about check in, baggage location, 400 people all showing up at once this morning to check in, having not been able to print boarding passes."

Pro: "The efficiency and professionalism was impressive."
Contra: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."

Contra: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."

Pro: "The services, movie selection and food"

Pro: "same"

Contra: "Flight delayed and lost connection. 2 hours for rebooking"

Pro: "Price is good"
Contra: "Chairs"

Pro: "Crew was ok. Cabin was super hot and they never answered call bell for us to ask for water and to cool down cabin. While doing pre departure and pre landing safety checks . Flight attendant never caught fact that person in isle seat was blocking our row ( I was on window seat) with a huge back pack . Poor safety and cabin service by flight attendants ! U satisfactory ! And Very unsafe !!"
Contra: "Cooler comfortable cabin and better overall service and more adherence to safety. Very bad airline"

Contra: "It was what I expected. Nothing incredible but good"

Pro: "On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off."
Contra: "In flight entertainment. More courteous crew."

Contra: "Plane was WAY too small. Crammed in! For check in, no one knew which line to stand in. Plus! I didn’t know i had to play for baggage. Was no issue to do so. But, they couldn’t take payment at the check in desk. I had to go to another desk quite a ways down the terminal. Awful!"

Contra: "The boarding process can be better handled.. it's sort of a mess"

Pro: "Service was great."
Contra: "Couldn’t download the entertainment app."

Pro: "Aegean is a fine airline overall"
Contra: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."

Contra: "Boarding announcements could have been clearer and less rushed. They were difficult to understand."

Pro: "The food was probably the best meal I’ve ever had in Economy."
Contra: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."

Contra: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."

Contra: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"

Pro: "Seats and the leg room"
Contra: "Vegetarian food"

Contra: "Missed connection and following flight delayed"

Pro: "Flight Crew is well dressed and put together Food was decent Plane Comfortable"
Contra: "I checked a small bag and it was 60 Euro. Too expensive!"

Pro: "Love the friendly staff!"

Contra: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"

Pro: "Wonderful staff and service. Food was good."
Contra: "Plane was a little late due to airport backup"

Pro: "Great crew"

Pro: "Everything think was good! The pilot too strong"

Pro: "There was food even for low cost travel. Very good plane"

Contra: "The airport. The beauracracy- given the limited transfer time."

Pro: "Nothing."
Contra: "Everything. I was re-routed and never told why."

Pro: "flight and flight crew were very nice"
Contra: "check-in process - they would not start check in until one hour before flight and then there was only one agent for boarding passes and one for checking luggage if you already had a boarding pass"

Pro: "It was on time"
Contra: "It had business class and we were told it did not when we booked"

Contra: "See above"

Contra: "I wasn't aware I was supposed to pay for my luggage"

Contra: "Professional but not friendly crew. Very uncomfortable seats both fights. It was like there was a big lump that hit my tailbone, both flights. This is what you get when you use frequent flier miles with United Star Alliance."

Pro: "Great crew, baggage arrived"

Contra: "Overbooked our flight, charged way too much for baggage, clueless employees"

Pro: "The crew was good"
Contra: "Having to drive to the plane in a bus"

Pro: "I love airlines where you can drink wine with your food."
Contra: "Everything was good."

Pro: "Gate staff are able to deal with things"
Contra: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"

Pro: "Amazing service from check in to onboard. Would definitely fly again."

Pro: "Good in flight service"
Contra: "The solicitation for cash (bribe) at the Cairo security people at the luggage screening. Mark Cairo as a place I will not go back too."

Pro: "Very comfortable"

Pro: "Very polite and attentive service. Took off and arrived on time, Plane seems new and clean."
Contra: "The common TV screens went on forcing everyone to watch this loud boring segment. If you're not going to offer individual screens, simply keep it quiet. It was frustrating to have to listen to that. Also, the food was inedible. The yogurt was fine (packaged), but the spanakopita style baked good was horrible. The filling smelled and the dough was rubbery. Stick to easy basics like eggs. This is coming from someone who eats EVERYTHING"

Pro: "check-in staff and crew were very friendly, food was ok. wine selection was great."
Contra: "passengers have no clue how to queue."

Pro: "Wow, the free meal was awesome. My new favorite airline."

Pro: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Contra: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."

Contra: "Waiting more than 3 hours in Athens"

Pro: "Need to change flight to later date. Employee was rude and resold me wrong ticket and I lost my flight. Stuck in airport all day was forced to pay for a second flight from another airline to go home. No ticket was given to me."

Contra: "I didn't realize that we could of brought on our bags for free."

Pro: "Did not feel like a budget airline. Great service."

Pro: "The flight was smooth"
Contra: "No clear signage on line formations Boarding pass kiosk was broken only one working CHAOS No one in authority assisting families or anyone else."

Pro: "I was surprised about the food, it was exellent."

Pro: "Great service ,very fast"

Pro: "Nothing."
Contra: "Lots of turbulence, 30 mins delayed, no drinks offered. Nobody came around to collect trash"

Pro: "The friendly and capable crew"
Contra: "The seats lacked any semblance of comfort. There was little to no padding in the seat cushion and the fact that it didn't recline at all and the seats were crammed so close together my husband had no knee room, made for probably the most uncomfortable flight I've ever been on and that is saying a lot!"

Pro: "Yes, very pleasant, I would fly again"

Pro: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Contra: "Food and seat comfort."

Contra: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Pro: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Contra: "I really expected more from Austrian airlines."

Pro: "Crew allowed me to change seats to get two empty seats by the window that were available."

Pro: "The crew was good , funy , atentifly and kind."
Contra: "Was ok."

Pro: "No wifi or any entertainment. Flight delays and lost baggage!"
Contra: "No wifi or any entertainment. Flight delays and lost baggage!"

Pro: "The crew was super friendly, food was great and entertainment on board was a great selection."
Contra: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."

Pro: "Crew was good and entertainment was great."
Contra: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Pro: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Contra: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."

Pro: "Comfortable seat."
Contra: "Quality of red wine"

Pro: "Good experience, service was good, and attendants were courteous"

Contra: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Pro: "Liked all except the food"
Contra: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Pro: "Seats more comfortable."
Contra: "Flight left late. Unboarding took a long time. Didn't hold connecting flight, missed it. Now on 5 hr wait and may miss airport transit."

Contra: "Flight was 1 hour late. Didn’t make up any time while in flight. We came to no gate assigned. Additional delays due to wait for free gate. Unacceptable, missed my connection. Had to stay additional day for rebooked flight."

Contra: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Pro: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Contra: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Contra: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Pro: "Friendly staff, on time flight. Nice refreshments"

Pro: "I liked the crew on the flight."
Contra: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Pro: "It was a very safe trip"
Contra: "Small space in Economy class"

Pro: "no complaints"

Pro: "all was good"

Pro: "The economy seats had as much leg room as the Premium Economy seats on Luthansa, so the comfort over a long flight was better than I expected."
Contra: "The charge for checking a 2nd bag was $100 which I thought was much too high. Food was average and not enough given that we were on the plane for over 10 hours."

Pro: "Everything OK"
Contra: "Arrived 5’ later, lost train"

Contra: "Not having an opportunity to serve water because it was time to prepare for landing"

Pro: "That is was on time!"
Contra: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Contra: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Pro: "Left on time - arrived early"
Contra: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Pro: "Comfort was good because I had a whole bench to myself!"

Pro: "First time traveling with 10-month old son. Satisfaction on my side! Staff was friendly and willingful."

Pro: "Snacks in board included in the price. Super nice crew team. Unlike British airways where prices are higher, on longer flights there is no free refreshments and crew staff were unpleasant."
Contra: "Very small and old plane. Uncomfortable seats. Hand luggage bigger than small backpack not permitted on the board."

Contra: "We flew from TLV to Skopje via Vienna. None of the flight were on time and there was zero communication about the flight status. We arrived to the gate to start the boarding and they just told us wait here for 15 minutes. After 15 minutes we were asked to wait another 20 minutes. Only when we missed the take off time by 10 minutes they bothered to update us and inform us that the flight is being delayed in 2 hours."

Pro: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Pro: "Was on partner airline Austrian Air. Very good service."
Contra: "At Vienna gate G31 it was difficult to hear announcements."

Pro: "On time, smooth flight."
Contra: "Boarding area cramped, all classes and rows boarded at same time."

Pro: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Contra: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Pro: "Crew friendliness."

Pro: "Boarding was a breeze, although the flight was not full. Food was good, but as I dozed off during courses, they decided I was finished and took all my food and didn't offer anything when I awoke shortly after. (this will go in the 'didn't like' section as well. Bed was comfortable and comfy blanket and pillow"
Contra: "Crew was not friendly at all. Amenities kit was burlap sac with nothing worth keeping or using -- even the eye covers. Business class bathrooms had nothing to offer in the areas of hand/face creams. All there was were hand wipes and air freshener. (OMG! SERIOUSLY!?); a big difference from their partners (i.e. Swiss and Lufthansa). Crew was not present -- not only were they very unfriendly they were no where to be found. TV/video didn't work properly -- kept fast forwarding or changing channels on its own. The crew of course, was not concerned."

Pro: "Catering and service was superb. While linen. Course by course on China, no tray service. The food was exquisite. The wine was acceptable, mid range, with very generous pours in Riedel glassware and always the offer made of would I like anything more? The seperate coffee menu has to be experienced to be believed, basically, it's an authentic Vienna see cafe experience at 30,000 ft."
Contra: "Entertainment selection was fiddly and the offerings meagre compared to the vast libraries found on other carriers, but it was sufficient. More a quibble than a gripe from me. The noise cancelling headsets were good quality noise cancelling, and comfortable. I can't wear some other airlines headsets at all and use my ear pods with an airline adapter jack."

Contra: "Delay of 1 hour on a flight of 1 hour during lunch time and neither a snack during the flight."

Pro: "Flight services were good. Staff friendly. food was good"
Contra: "Maybe I was upset due to the issues at the first leg so could not enjoy this one"

Pro: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Contra: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."

Contra: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."

Pro: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Contra: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Contra: "Less than 24 hours notice."

Contra: "There were no air vents, which made for a hot flight."

Pro: "Easy travel nice plane."
Contra: "Not enough leg room for long flight."

Pro: "Ground crew was very helpful. Nothing remarkable about the flight"
Contra: "Flight was late. This made the connection in Vienna very stressful"

Contra: "Toilet was not cleaned regularly"

Pro: "The plane size & comfort was excellent. The staff were very friendly"
Contra: "N/A"

Contra: "Klm is the best, even on a 40min they served small breakfast."

Pro: "Everything perfect and arrive to destination on perfect time."
Contra: "All positive."

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Confort and kindness"
Contra: "It was too cold"

Pro: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contra: "The food was just average and the seat not too comfortable"

Contra: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pro: "Flight and the crew!"
Contra: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contra: "Flight was delayed, had to run to my next connection flight."

Pro: "very nice crew"
Contra: "my baggage was lost"

Pro: "Fantastic gate agents!"
Contra: "The food was terrible."

Contra: "Travelled business class and was ace experience"

Pro: "Great plane and staff"
Contra: "Delayed"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Head support for 6 feet plus people on seats would be good"

Pro: "Seat comfortable"
Contra: "Flight was delayed and overhead bin space was very small"

Pro: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contra: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Helpful and kind crew"
Contra: "I wish there was WiFi"

Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contra: "The earphones could have worked!"

Pro: "The flight arrived a few minutes early."
Contra: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Pro: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contra: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pro: "Friendly and efficient crew. Flights were on time if not even early."

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pro: "Nice crew pilot food and beverage"
Contra: "No wifi"

Pro: "Landing"
Contra: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "Nice flight ...was comfortable travel ...good food.Thanks"
Contra: "No such things"

Pro: "I slept pretty much the whole time"

Pro: "The entertainment options were good."

Contra: "Boarding was confusing and disorganized"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contra: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pro: "Great service"

Contra: "Please Endeavour to put the expiration date on the food served in the flight."

Pro: "On time"

Pro: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Pro: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Contra: "The amount of extras you have to click no to while checking in online."

Pro: "The food and the punctuality"
Contra: "The technology in interteiment is not touch screen"

Pro: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Contra: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Pro: "The staff was fast and curteous."
Contra: "There is not anything to complain about besides the usual discomfort of travel."

Pro: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Contra: "What is there not to like about KLM? I cannot find anything."

Pro: "Crew was friendly, and the food was better than the usual KLM fare."
Contra: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Contra: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Contra: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Pro: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Contra: "Cabin noise and air conditioning too cold, didn't sleep well"

Pro: "They flew full speed to catch up with the delays."
Contra: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Pro: "Worst customer service or actually non-existent, rude and ignorant agents. Will never fly with them again."
Contra: "TAP should simply shutdown or do a major reform as the airline operates in the last century."

Pro: "Seats are way more comfortable than other flight companies"
Contra: "Crew could have been more patient"

Pro: "The crew were very nice overall but one flight attendant in particular was incredible. I didn’t get a name but he was friendly, welcoming, and kind."
Contra: "I sat in an emergency row with an empty seat to my left and really did not like how the passenger in the row behind me kept getting up and walking into my row to get his stuff from the bins."

Pro: "Good service, friendly staff and easy boarding process, good food and on time departure"
Contra: "No complaints"

Contra: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Pro: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Contra: "The Kayak website sucks"

Pro: "Only the on board crew lived up to Tap's normal standard"
Contra: "Boarding chaotic in Copenhagen. Food very poor this time"

Pro: "The boarding procedure was much more organized than the previous flight."
Contra: "They served fish on board, and the odor stuck around for awhile."

Pro: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."
Contra: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."

Pro: "Nothing"
Contra: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Pro: "Space in the cabin"
Contra: "Language included"

Pro: "On time flight, good service"
Contra: "Long wait for deposit luggage . Food could be much better."

Contra: "Passport control in Lisbon was awful and many people missed their flight in spite of them being made aware of the issue."

Pro: "On time. Pleasant crew."
Contra: "Sandwich was a bit dry, no mayonnaise or other condiments."

Pro: "On time departure, early by 30 min arrival."
Contra: "Low quality of food. Some flight attendant barely spoke English. Low choice in movies."

Pro: "All good"
Contra: "Boarding slightly convoluted but ok"

Pro: "Good vegetarian meal. Great price."
Contra: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."

Pro: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contra: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Pro: "Nothing"
Contra: "Everything"

Contra: "I am an Asian woman. After seeing the person who is a Caucasian man set next to me used the toile right in front of our seat twice during the flight, I went to use it. Just as I was entering the toilet a flight attendant yelled at me saying: "you can’t use this toilet. It’s for privileged people. You have to go to the end of the aircraft and use that one!" Then 10 minuets later another caucasian man seated behind me went to use the toilet right in front me without any problem."

Contra: "Horrible Terrible airline Tap"

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Contra: "Late"

Pro: "The crew was very king"
Contra: "the seats were very uncomfortable because the backs were not adjustable"

Contra: "We left 45 minutes late for a 3 am flight. In the middle of the night the priority is sleeping but we were awakened for food service at 5 am. Worst breakfast I’ve ever had too."

Contra: "CRew was rude. Food was poor.checked baggage fees exhorbitant"

Pro: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Contra: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Contra: "my luggage was opened somewhere along the way. My gift for my child was stolen. Ugly ! Very ugly !! I got home, I unzipped my bag and I do not have a pair of sneakers that were a gift for my baby and some other sweets, my luggage was half empty! The face of my disappointed kid broke my soul, that should not have happened."

Pro: "Food was ok"
Contra: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"

Pro: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Contra: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Pro: "Allw"

Pro: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Contra: "Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing."

Pro: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Contra: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."

Pro: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Contra: "NA"

Pro: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Contra: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Pro: "They gave us good snacks. Comfortable flight."
Contra: "We were delayed 1.5 hours. Had to sprint and almost missed my connecting flight."

Pro: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Contra: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Pro: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Contra: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."

Pro: "None"
Contra: "Late 45 min only one attendan hence no services of any kind and no chance for real safety in case of emergency Same on TAP"

Pro: "Relatively comfortable business class. Food was good. Entertainment system easy to use."
Contra: "They totally screwed up boarding. We waited for about 20-30 minutes in line because they had not worked out the boarding logistics properly. Seat design does not permit an independent adjustment of the foot rest. Crew seemed a little indifferent to our presence; very few smiles."

Pro: "The employees were very friendly."
Contra: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Pro: "Economy/coach leg room was better than expected"
Contra: "shuttle bus delayed once passengers had boarded for transfer to plane and delayed release to plane once we arrived at the plane, perhaps due to a plane repair, but wasn't told what the issue was before boarding"

Pro: "Comfortable seat"
Contra: "No lounge airside at Lisbon airport, no shops open that early in the morning"

Pro: "La atención del personal es bueno."
Contra: "Los asientos no se pueden reclinar, muy duros."

Pro: "Overall flight was great and crew very polite"
Contra: "I have nothing to complain about it!"

Pro: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."

Pro: "seat very comfortable...excellent entertainment choices"
Contra: "crew were Zombies at best....invisible otherwise.....food and beverage choices abyssmal"

Pro: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."