Găsește zboruri ieftine de la Bucureşti către Osaka

Pro: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Contra: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Contra: "Better food"

Pro: "On time"

Contra: "JAL LAX Ground staff. Not helpful."

Contra: "I might have missed it but the useful information of the weather of the destination was not announced this trip. Some pilots make the flight more personal with their messages with their PA system. No need to be interrupted a movie we are enjoying for the promotion of inflight purchase though."

Pro: "Pretty much everything"
Contra: "Nothing"

Pro: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Contra: "No vegetarian options on the main meal menu"

Pro: "Very helpful staff. Easy check in. Comfortable seats."

Pro: "The service"
Contra: "Landing was horrible worse landing I have ever had"

Pro: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Contra: "None"

Pro: "Fast and eady"
Contra: "Couldn't pick seating or check in online so I was separated from my husband"

Pro: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Contra: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Pro: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Contra: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."

Pro: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Contra: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Contra: "To Osaka was very good. Return flight back to US was mediocre. Flight attendant was forgetful about getting even water even with a half full flight."

Pro: "The staff"

Pro: "Wonderful Crew."

Pro: "The courtesy and professionalism is a 10."
Contra: "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."

Pro: "The stewardess of the flight from LA to Osaka was awesome , I don't remember her exactly name , I think she is older then other crew members working that day on economy class . She was very professional , serving customer with the best she can. Always smiles. I feel good whenever I see her walks by, smile and very professional When the meal was serve but they only had one dish to choose instead of two ( I guess that day Chicken Masala dish was high on demand so there are only Japanese dish left) she said we are so sorry with a very sincere gesture , I chose Japanese food because I like Japanese food anyway , she politely thanks me for my choice and later bring a bag of small mix snack for me and said thank you for being flexible . Later on, when we getting off the airplane she even helped me to stroll my carry on out to the airplane because I was carry too many stuffs with me and my daughter being so tired of the long flight so I have to comforted my daughter . The stewardess saw that and helping me a hand . I wish every airlines has someone like this crew member . Thank you so much for the awesome service on Japan Airlines."

Pro: "Fast flight"
Contra: "No entertainment."

Pro: "Comfortable and service was pleasant"
Contra: "Like all of it except lack of vegetarian option for food"

Pro: "Seats are extremely comfortable even in economy. Service was attentive and very gracious. Both meals were above average for airline food. Made a 12 hour flight seem much shorter!"

Pro: "All were very polite and were very through when checking the cabin before departure and landing"

Pro: "All fright attendant are so nice and polite, also pretty. The meals are great and they served nice ice cream for dessert, the good quality ones! The bathroom was always clean, they keep it up so well. there was even toothbrushes and paper cup! I really enjoyed it even though I was in economy."
Contra: "only limited number of movie."

Pro: "Excellent service. Flight attendants are consistantly helpful and friendly."

Pro: "The level of service in Business Class was perfect. Flight attendants were friendly and very helpful"
Contra: "I thought the food was just so so. However, that's always a matter of personal taste."

Pro: "Superior service in a great and spacious plane."
Contra: "Seats are a bit flat and shallow, besides that it was awesome!"

Pro: "Service"
Contra: "Food, especially before landing"

Pro: "Good service."

Pro: "Airplane is well kept. Snacks are available near the beverage area."

Pro: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Contra: "None"

Pro: "A meal on a two hour flight is an amazing perk!"

Pro: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Pro: "JAL has customer service that no other airline comes close to."
Contra: "Nothing, JAL is perfect. I mean it"

Pro: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."

Contra: "Not much leg room"

Pro: "Service was amazing and made me feel like I was in first class."
Contra: "The food wasn't good and the seats seemed outdated relative to other JAL flights I have taken on this route."

Pro: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Contra: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."

Pro: "Staffs areattentive"
Contra: "Chair space so limited"

Pro: "attentive flight attendants, the aircraft looked reallly nice & they gave me a good seating position w/ more leg room"
Contra: "on a 12 hour flight they served meals only twice, at the beginning and at the end.. i was really starving in-between for somethign heavier (though u can ask for those biscuits etc).."

Pro: "Comfortable and spacious for economy class. Very helpful staff."
Contra: "If I have to be picky the movie selection didn't seem great."

Contra: "Requested Vegetarian Meals. Didn't get them"

Pro: "Me & my family already travel from penang malaysia to kuala lumpur air port, reached KLIA to check in, the MAS/JAL counter told me that our ticket been void by agnet kayak/flight network. Nothing can the counter do till i've to call kayak/flight network. One hour conversation from malaysia to canada. What a wast & replace me with air china. Stupid kayak & flight network."

Pro: "Short flight."

Pro: "During the flight the air hostesses we're constantly attending to passengers. Excellent flight."

Pro: "It was my first time flying to Japan from LA and the experience was great. Yeah my flight was delay by 3 hours for reasons out of their control and I missed my connecting flight but they completely made up for it. The food and drinks were really good along with the service. Plus they booked me on another flight along with a hotel for the night. Awesome service and experience, I would travel with them again."
Contra: "I don't have anything to complain about."

Pro: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Contra: "Everything was great !"

Pro: "evening flight. not too crowded"
Contra: "delayed by 1 hour meal was so-so"

Pro: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Contra: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."

Contra: "Accommodation @ Dubai extra bonus Superb"

Contra: "Style and comfort"

Pro: "The seats are very uncomfortable. impossible to be comfortable."

Pro: "The counter workers upgraded my seats to window and a better boarding group."

Pro: "Punctuality"
Contra: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."

Contra: "Flight delayed 6 hrs due to operational issues on the Emirates side"

Pro: "Good flight and crew but......."
Contra: ".........they left my suitcase in Seattle and it didn’t get on the flight to Dubai AND they didn’t want to give me a voucher for accommodation in Dubai despite a 15hr. wait for trip to South Africa. For two hours I pursued different officials in Dubai until they organized a voucher for overnight acc"

Pro: "Seats were goooood and comfy Leg room was good"
Contra: "NA"

Pro: "On point"
Contra: "Keep doing the good work"

Pro: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Contra: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."

Contra: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Pro: "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
Contra: "no negatives"

Pro: "Nothing the airline did was an issue."
Contra: "Had to sit by two middle age/older individuals who, between the two of them, got up to use the rest room or walk around 1x/hr. It was a big inconvenience for a 16hr flight"

Contra: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."

Pro: "The crew was very accommodating , especially important because I was traveling with children"

Pro: "Everything was good especially the spacious seats and food"

Contra: "No"

Pro: "Only thing I liked in this flight was food."
Contra: "Starting from boarding this flight was a problem. we had a infant(18 month old) sleeping in our arms as the flight was at 3:30 Am and was delayed by an hour. There was not priority boarding for elderly and people with kids. We had to wait in queue holding our carry ons as well as the kid. As we were last in boarding it was hard to find a closest spot for our carry on. Crew would not respond for about 10 mins or so( not during take off or landing) this was during mid flight when there was no turbulence(seat belt sign was off). We asked for a veg meal instead of baby food as our kid eats solids and she does not like instant baby food's. We requested this when we booked her ticket , she was not even given food luckily we had some milk powder and water bottle. Really bad experience with Emirates"

Pro: "Entertainment; Food is ok"
Contra: "Despite premium price, seat selection not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat;"

Pro: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Contra: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Pro: "Aircraft and entertainment are still among the best , and overall it compares well to intl competition"
Contra: "Emirates of a few years ago was more comfortable and the rewards scheme was more generous. I hope they can think about giving Uae residents a fairer shake as we seem to pay a lot more for flights. Silver members used to get access to lounges but not anymore?? Taking things away feels worse than if we never had it before. Abu Dhabi Doha and Sharjah are all near and cheaper to dxb and it’s tempting to switch as they offer a comprable service. Also dxb is overcrowded itd a long taxi and walk depending on your gate."

Pro: "We like everything, was good experience All over"

Pro: "The service we received from crew was excellent"
Contra: "Actually we enjoyed everything about emirates"

Pro: "The service was wonderful"

Pro: "The two checked bag allowance is very helpful - especially for someone who travles for projects, for long times and is on a tight budget. The staff were very attentive. Frequent offers fof drinks to stay hydrated was very good. The seats were large enough to be comfortable. The number of entertainment options was exceptional."
Contra: "The air plane was freezing cold - I could not even be comfortable sitting in my seat with a blanket on. The woman next to me had 2 blankets on. I could not check my luggage when I arrived at the airport. I had to sit with my luggage for 3 hours just waiting to check it. So I could not enjoy the 7 hours I had before my flight - to walk around the city, or even shop in the airport. I could not select a seat when I checked in on line - even though it was 20 hours before my flight. Even though I was traveling alone I could only get a middle seat. There were no non-meat food choices for the meal. We could not hear the announcements at boarding - no one knew what was being said."

Pro: "This is our first time flying Emirates and we were very happy with the airline's comfort, food & crew. We would definitely fly with them again. They also have checked bags at no additional charge."
Contra: "As with every other airline the boarding stinks. Everybody cues up even when their zone is not called because they want first access to the overhead space. I also don't like being charged extra to pick my seats."

Pro: "Start scurty things with people who has short time to the next flight"

Pro: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Contra: "Captain's announcements in the flights were also either not loud enough or not intelligible."

Pro: "Evening thing"

Pro: "Cabin crew, very professional"

Pro: "I liked everything :) And the stuff was great I really enjoyed it ;)"

Pro: "They were on time and excellent service all the way. It couldn't have been better."

Pro: "very comprehensive entertainment system"
Contra: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."

Contra: "Very cold. Limited new/quality music to choose from..."

Pro: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Contra: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier. Boarding at Dubai has become a mess ever since Trump instituted a restriction on carry-on electronic devices for flights to the US originating from certain middle eastern counties."

Pro: "Very comfortable and smooth ride new plane from SF to Dubail"
Contra: "Business class too expensive for individual travelers"

Pro: "Nice flight"
Contra: "N/A"

Pro: "Mostly everything"
Contra: "The chair and the food"

Pro: "The overall service was excellent as the flight left on time and the flight attendants were attentive. The food onboard was perhaps the best quality I have ever had on a flight."

Pro: "Entertainment facilities very good. Important for those long trips. Food good too"

Pro: "The service was excellent good legroom for flying economy."

Contra: "Luggage didn't make the transfer in Dubai. Arrived 2 days later."

Pro: "Emirates is an excellent airlines. Excellent service, comfortable seats, great food, etc., etc."
Contra: "Too many crying babies."

Pro: "A380 is really comfortable even in economy and choice for entertainment is great"
Contra: "Crew are great during standard service runs such as meal / drinks but outside of assigned duties trying to get their attention is almost impossible as the are busy chatting. Pressed the cabin crew call button and took over 15 mins for someone to respond (and only after I caught someone's attention walking past - for the second time, the first person took my request then never reappeared). This despite at least 8 crew members walking past me."

Pro: "Food and tv"

Contra: "No one weighted my cabin bag while checking in. Before the security control, Emirates ground staff stopped me and weighted my cabin bag that was 8.4, around a kg extra. They didn't allow me boarding until I threw 4 shirts to the garbage and I reduced the weight. Staff was just unbelievably rude."

Contra: "Flying east from Brazil by Emirates to join my friend in Dubai and then not allowed on the aircraft because I missed the gate by 5 mins. The next flight was two days later!!!"

Pro: "Even a coach seat on emirates seems luxurious in comparison to most airlines. Inflight entertainment works and very well setup. Universal power plug plus usa style plugs USB plug."
Contra: "Meal was good for this 40 minute flight but could be a little better. Drink service was simply coffee and water."

Pro: "الشكر للاماراتيه على مجهوداتها الكبيره"
Contra: "الطيران الاماراتي ممتاز جدا والخدمات ممتازه جدا جدا تحتاج شي بسيط وهو تقوية الواي فاي فقط طيران جميل جدا"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "amazing"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "Super confortable"
Contra: "Ok"

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Pro: "On time"

Pro: "Accurate. Friendly."
Contra: "My suitcase weal broke during the flight!!"

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Contra: "Food on this destination was the best of other flight legs."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Contra: "Baby cry all the way."

Pro: "Arrived safely"
Contra: "Lost my bag. See previous comments."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Pro: "Friendly service"
Contra: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Contra: "Second baggage charges"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "The touch screen did not work properly"

Contra: "Friendlier crews"

Pro: "Very nice airplane and pleasant crew"

Pro: "The crew was very kind"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Pleasant crew. Appropriate and efficiently served snack."
Contra: "Boarding and disembarkation were slow."

Pro: "Great crew."
Contra: "Ran out of business class meal. Substituted a Econ class."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "The crew was amazing, flight on schedule and good entertainment."
Contra: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pro: "Slow service."
Contra: "Better communication!"

Pro: "Friendly crew"
Contra: "Can’t think of anything"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Late departure. Rush to connect."

Pro: "The entertainment was amazing"
Contra: "The seats were a bit hard"

Pro: "Everything was smooth and effortless."
Contra: "Can’t think of anything."

Pro: "The space at my feet with the chair in front was a bit akward."
Contra: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pro: "My seat"
Contra: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pro: "Helpful and kind crew"
Contra: "I wish there was WiFi"

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contra: "I wish they had WiFi"

Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contra: "The earphones could have worked!"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contra: "Transfer point needs upgrade."

Pro: "All good"

Pro: "Friendly and efficient crew. Flights were on time if not even early."

Contra: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Nice flight ...was comfortable travel ...good food.Thanks"
Contra: "No such things"

Pro: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contra: "No complaints about anything."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "I got some rest"
Contra: "unable to charge my phone or watch movies"

Pro: "Premium economy service was good."
Contra: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pro: "Absolutely nothing!"
Contra: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pro: "Helpful and smiling cabin crew."

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contra: "Nothing to be honest . All positive."

Pro: "newer plane, good staff"
Contra: "need better and more food options, more often"

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Pro: "The crew were pleasant"

Contra: "Long stop over at Schiphol. Too Long!!!!"

Pro: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contra: "See above"

Pro: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Contra: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pro: "Staff, service"
Contra: "Nothing"

Pro: "Good food, good entertainment system, comfortable seating."
Contra: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Contra: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Contra: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pro: "Everything was how should be"
Contra: "I like how you are now."

Contra: "30 min to de-ice an E170? Why?"

Contra: "Checking at Oklahoma City was a bit chaotic. There were not enough monitors to check in so a long line ensued. Then bags were stacked all over the place making one wonder if your bags would get on the flight. Not good."

Pro: "Seat was okay. Crew was definitely amazing."
Contra: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."

Pro: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Contra: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Contra: "Poor service, horror food, and terrible check in attention. On top of this, they lost my suitcase!!!!"

Pro: "Fast"
Contra: "No amenities at airport"

Pro: "Early arrival and ease to sit down"
Contra: "Better snacks and"

Pro: "Flight attendant did not speak French"
Contra: "Wifi barely worked, not worth the money"

Pro: "The gate crew very efficient boarding Very quick and efficient takeoff No electronic check of boarding passes Flight attendant somewhat responsive. Our luggage was charge 120 twice in a round trip !!!!"

Pro: "The crew was awesome, very attentive and helpful."
Contra: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever."

Pro: "The legroom."
Contra: "There was nothing not to like."

Contra: "They announced there would be inflight WiFi, but they never turned it on."

Pro: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Contra: "Staff has horrible attitude. Price for seats and luggage is ridiculous."

Pro: "Easy boarding crew were friendly food was hot"
Contra: "Seating was a pain to try and get 2 seats together even though I booked it months in advance very noisy rude people couldn't sleep on a supposed overnight am exhausted"

Pro: "great"

Contra: "Nonoption for wireless headphones to connect via Bluetooth."

Contra: "Poor flight. Staff kept the plane ridiculously warm the entire flight."

Contra: "Delayed for about 45 mins"

Pro: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Contra: "No internet. No tv screens. Jet blue is still better."

Pro: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Contra: "Food in general"

Pro: "The flight attendants."
Contra: "I was sitting in an aisle seat, a guy with a backpack hit my forehead. I was massaging my forehead and felt wetness. I was bleeding, the passengers next to me gave napkins and I pressed it to stop the bleeding. The flight attendant gave napkins and ice, the pilot was informed. He had Atlanta fire and rescue meet me at the gate upon landing."

Contra: "The breakfast, no hot meal just sugary food."

Pro: "Smooth flight, excellent service and good food."

Contra: "Missed first connecting flight because American Airlines wouldn't allow me to check in online due to having a toddler in my party. Had to pay for next day transfer. $240 a person. Will never use American Airlines again!"

Contra: "Too cold on the plane"

Pro: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."

Contra: "Los asiento demasiados pegado. Y el snack muy pobre"

Pro: "Nothing"
Contra: "Everything"

Pro: "Crew was good"
Contra: "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."

Pro: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Contra: "Wish they offered water, but since it was short it made sense."

Pro: "Flights attendants were super friendly and the plane was very clean"
Contra: "seats are uncomfortable"

Pro: "Good selection of movies and overall good entertainment system"
Contra: "Seats extremely narrow. Bathroom follows the same. Could barely move in stall. Will not fly with them again if it's up to me."

Pro: "On time"
Contra: "entertainment did not work"

Pro: "The crew was so friendly and helpful and especially kind to my five year old son."
Contra: "The plane was quite old and so the entertainment options were poor for such a long flight."

Contra: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Pro: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Contra: "The seat felt like a wooden block was strapped to my back."

Pro: "Friendly staff, on time"
Contra: "No issues"

Pro: "Service is excellent"
Contra: "I didn't like the seats are to small"

Pro: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Contra: "See above"

Contra: "Flight was very late. Boarding was not good!"

Contra: "It was BLAH!"

Pro: "Quick and easy"

Pro: "NA"
Contra: "NA"

Pro: "Flight was good. Crew was friendly."

Pro: "Pleasant crew, on time leaving, early arrival, smooth takeoff and landing."
Contra: "Didn't use entertainment."

Pro: "I arrived at Dusseldorf"
Contra: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"

Contra: "Always a problem with these guys"

Pro: "Short trip"
Contra: "The long time inside the plane 1h 30 m ."