Găsește zboruri ieftine din Bucureşti în Osaka

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "amazing"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "Super confortable"
Contra: "Ok"

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Pro: "On time"

Pro: "Accurate. Friendly."
Contra: "My suitcase weal broke during the flight!!"

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Contra: "Food on this destination was the best of other flight legs."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Contra: "Baby cry all the way."

Pro: "Arrived safely"
Contra: "Lost my bag. See previous comments."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Pro: "Friendly service"
Contra: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Contra: "Second baggage charges"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "The touch screen did not work properly"

Contra: "Friendlier crews"

Pro: "Very nice airplane and pleasant crew"

Pro: "The crew was very kind"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Pleasant crew. Appropriate and efficiently served snack."
Contra: "Boarding and disembarkation were slow."

Pro: "Great crew."
Contra: "Ran out of business class meal. Substituted a Econ class."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Pro: "The crew was amazing, flight on schedule and good entertainment."
Contra: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pro: "Slow service."
Contra: "Better communication!"

Pro: "Friendly crew"
Contra: "Can’t think of anything"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Late departure. Rush to connect."

Pro: "The entertainment was amazing"
Contra: "The seats were a bit hard"

Pro: "Everything was smooth and effortless."
Contra: "Can’t think of anything."

Pro: "The space at my feet with the chair in front was a bit akward."
Contra: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Pro: "My seat"
Contra: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Pro: "Helpful and kind crew"
Contra: "I wish there was WiFi"

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contra: "I wish they had WiFi"

Pro: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contra: "The earphones could have worked!"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pro: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contra: "Transfer point needs upgrade."

Pro: "All good"

Pro: "Friendly and efficient crew. Flights were on time if not even early."

Contra: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pro: "Very friendly onboard personnel - I really had kind of homy feeling."

Pro: "Nice flight ...was comfortable travel ...good food.Thanks"
Contra: "No such things"

Pro: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contra: "No complaints about anything."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "I got some rest"
Contra: "unable to charge my phone or watch movies"

Pro: "Premium economy service was good."
Contra: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pro: "Absolutely nothing!"
Contra: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Pro: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Contra: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pro: "Helpful and smiling cabin crew."

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contra: "Nothing to be honest . All positive."

Pro: "newer plane, good staff"
Contra: "need better and more food options, more often"

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Pro: "The crew were pleasant"

Contra: "Long stop over at Schiphol. Too Long!!!!"

Pro: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Contra: "See above"

Pro: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Contra: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Pro: "Staff, service"
Contra: "Nothing"

Pro: "Good food, good entertainment system, comfortable seating."
Contra: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Contra: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Contra: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Pro: "The crew is nice"
Contra: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"

Contra: "Delay in take off 45 min!!!!"

Contra: "Only a steward that did not help us with luggage when neede..."

Contra: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Pro: "More space in business class (777-300) than many other airlines."
Contra: "Entertainment very limited. No adjustable air vents in this aircraft"

Pro: "Not much, seats are super uncomfortable"
Contra: "Better code sharing with KLM"

Pro: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Pro: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Contra: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pro: "The crew was amazing and extremely helpful!"
Contra: "The food could have been better"

Pro: "The comfort of the flight snd kindness of the crew."
Contra: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."

Pro: "Everything was great"
Contra: "N/A"

Contra: "boarding wasn't good."

Pro: "Flight was in time"

Pro: "Flight was on time."
Contra: "Food could have been much better in comparison with other airlines."

Pro: "Flight crew, pilot,food and entertainment options were great"
Contra: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Pro: "It was a nice plane and boarding was well organized."
Contra: "I was assigned a middle seat, if not for that I would have given a higher rating."

Pro: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contra: "Business class seating on the AirBus 318 is very cramped."

Pro: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Pro: "The crew worked hard, but the food was below the French standards."
Contra: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Contra: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Pro: "Onboard crew was friendly. Dinner was good"
Contra: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Pro: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "Personnel"
Contra: "Nothing"

Pro: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Contra: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contra: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Contra: "I don’t know why they keep making boarding with stairs and bus."

Pro: "Faster"
Contra: "Waited a while before take off."

Contra: "Horrible Crew..."

Pro: "La entrada"
Contra: "El resto de cosas"

Pro: "Plenty of seat space"
Contra: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."

Contra: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Pro: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Pro: "The cheese and the bread"
Contra: "The unprofessional staff during boarding and food serving"

Pro: "The inflight service"
Contra: "The 3 hours delay"

Pro: "Punctual, not crowded."
Contra: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Pro: "Pretty decent"
Contra: "Not much"

Pro: "Good on a short flight"
Contra: "Paying for carry on due to weight limit. First time this ever happened!"

Pro: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contra: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"

Pro: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Contra: "Bottom seat cushions could be a little more comfortable ."

Pro: "It was a 30min flight not much to say The crew on the ground really took care of us"
Contra: "Na"

Pro: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contra: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pro: "Friendly crew and exit row had nice legroom."
Contra: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Pro: "Boarding was very efficient"
Contra: "Losing my luggage after checking it at the gate when volunteers were needed."

Pro: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Pro: "It was clean The crew was very kind Food was very good Flight was on time"
Contra: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Contra: "Late...delayed from algiers"

Pro: "Crew are efficient and friendly."
Contra: "Very small plane."

Pro: "Everything was how should be"
Contra: "I like how you are now."

Contra: "30 min to de-ice an E170? Why?"

Contra: "Checking at Oklahoma City was a bit chaotic. There were not enough monitors to check in so a long line ensued. Then bags were stacked all over the place making one wonder if your bags would get on the flight. Not good."

Pro: "Seat was okay. Crew was definitely amazing."
Contra: "I wish the seats were even just an inch wider and more legroom for really tall people like myself."

Pro: "didn't get my flight you said booking was guaranteed refund 24 hours but when i call to change or refund you said the airline would not change or refund. you didn't live up to your end. if you refund i would consider tat but for now. i would never use kayak again and will post my experience"
Contra: "you could have change my return when i called 2 hours after or 18 hours after now i have to pay 500 to get home you should live up to your rules and refund my money"

Contra: "Poor service, horror food, and terrible check in attention. On top of this, they lost my suitcase!!!!"

Pro: "Fast"
Contra: "No amenities at airport"

Pro: "Early arrival and ease to sit down"
Contra: "Better snacks and"

Pro: "Flight attendant did not speak French"
Contra: "Wifi barely worked, not worth the money"

Pro: "The gate crew very efficient boarding Very quick and efficient takeoff No electronic check of boarding passes Flight attendant somewhat responsive. Our luggage was charge 120 twice in a round trip !!!!"

Pro: "The crew was awesome, very attentive and helpful."
Contra: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever."

Pro: "The legroom."
Contra: "There was nothing not to like."

Contra: "They announced there would be inflight WiFi, but they never turned it on."

Pro: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Contra: "Staff has horrible attitude. Price for seats and luggage is ridiculous."

Pro: "Easy boarding crew were friendly food was hot"
Contra: "Seating was a pain to try and get 2 seats together even though I booked it months in advance very noisy rude people couldn't sleep on a supposed overnight am exhausted"

Pro: "great"

Contra: "Nonoption for wireless headphones to connect via Bluetooth."

Contra: "Poor flight. Staff kept the plane ridiculously warm the entire flight."

Contra: "Delayed for about 45 mins"

Pro: "Smooth flight, not too bumpy. Also flew on time and landed early. Free beer"
Contra: "No internet. No tv screens. Jet blue is still better."

Pro: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."

Contra: "Food in general"

Pro: "The flight attendants."
Contra: "I was sitting in an aisle seat, a guy with a backpack hit my forehead. I was massaging my forehead and felt wetness. I was bleeding, the passengers next to me gave napkins and I pressed it to stop the bleeding. The flight attendant gave napkins and ice, the pilot was informed. He had Atlanta fire and rescue meet me at the gate upon landing."

Contra: "The breakfast, no hot meal just sugary food."

Pro: "Smooth flight, excellent service and good food."

Contra: "Missed first connecting flight because American Airlines wouldn't allow me to check in online due to having a toddler in my party. Had to pay for next day transfer. $240 a person. Will never use American Airlines again!"

Contra: "Too cold on the plane"

Pro: "Full can of tomato juice, head rests on the seat, relatively roomy seats and happy attendants."

Contra: "Los asiento demasiados pegado. Y el snack muy pobre"

Pro: "Nothing"
Contra: "Everything"

Pro: "Crew was good"
Contra: "Always seems to have a delay connecting through DFW, caused me an extra day of parking fee for coming back late."

Pro: "Quick and fast. Slept through the landing and woke up to everyone gone and was in a rush to get out, but forgot my phone and passport, and I asked about it they went back there and looked for it for me and got it back. Over all good experience."
Contra: "Wish they offered water, but since it was short it made sense."

Pro: "Flights attendants were super friendly and the plane was very clean"
Contra: "seats are uncomfortable"

Pro: "Good selection of movies and overall good entertainment system"
Contra: "Seats extremely narrow. Bathroom follows the same. Could barely move in stall. Will not fly with them again if it's up to me."

Pro: "On time"
Contra: "entertainment did not work"

Pro: "The crew was so friendly and helpful and especially kind to my five year old son."
Contra: "The plane was quite old and so the entertainment options were poor for such a long flight."

Contra: "After having my flight delayed 4 hours causing me to miss my connection, I was placed stand by on a different flight through another city so I could try and make it home on time. I was the first person in line for stand by, but the flight was full so I knew it was a long shot. Waiting at the gate, I was excited because one person didn't show and they were giving him a two minute wait time before I could board. During this wait time a woman passenger came over and said she had just been given a ticket change at the gate counter. The agent at the gate was furious because the flight was sold out and said the woman should not have received a ticket, but should have been placed on stand by. She went over and scolded the other agent for this mistake. Okay, so she should've been placed on STAND BY behind me in line. After the unprofessional arguing between the two agents, they both admitted it was a mistake and she should be second in line for stand by, BUT they did not honor this and placed her on the plane bumping me. Needless to say, I missed my connecting flight because of this and extremely inconvenienced my family and in addition had to pay an extra 75 dollars out of my pocket to keep my dogs at their kennel an extra night because I arrived home 5 hours after expected. I understand that flights end up getting delayed and the agents are doing the best they can to accommodate travelers, but admitting a mistake and not fixing it to make it right is unacceptable. I notified American Airlines of my situation and only received a form letter with enough miles to get me 1/8 of a flight. I don't even care about the miles because I don't plan to ever fly with them again, I want the money for the dog kennel I had to pay extra. I was visiting my husband who serves in the US Army causing separation from our family for long periods of time and this extra headache and expense due to the mistake of American Airlines was disheartening."

Pro: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Contra: "The seat felt like a wooden block was strapped to my back."

Pro: "Friendly staff, on time"
Contra: "No issues"

Pro: "Service is excellent"
Contra: "I didn't like the seats are to small"

Pro: "Small seats, no consideration for disabled travelers. Pretzels suck. One 30 min tv show on 2.5 hour flight. No bathroom for handicap. Cheap airfare is the only reason I fly American. One attendant asked me, with attitude, if I was going to get off the plane...before realizing I can't physically walk. Her face turned white as a ghost when she realized what she had said and how she had said it."
Contra: "See above"

Contra: "Flight was very late. Boarding was not good!"

Contra: "It was BLAH!"

Pro: "Quick and easy"

Pro: "NA"
Contra: "NA"

Pro: "Flight was good. Crew was friendly."

Pro: "Pleasant crew, on time leaving, early arrival, smooth takeoff and landing."
Contra: "Didn't use entertainment."

Pro: "I arrived at Dusseldorf"
Contra: "First flight was delayed 5:30 hours, so I was moved to different flights because I would not have made my connections but those flights were uncomfortable and had bad service and the people working didnt even so much as offer me complimentary peanuts"

Contra: "Always a problem with these guys"

Pro: "Short trip"
Contra: "The long time inside the plane 1h 30 m ."

Pro: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Contra: "Serve at least one cup of water. It was not offered, nor available."

Pro: "I liked nothing, and am sorry for the time i waist it with Alitalia. Especially after not letting me use the lounge even thought I am an elite plus with skyteam and Alitalia is one of the alliance member."
Contra: "Applying the rules and respect my skyteam elite plus membership."

Contra: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Pro: "Boarding was ok compared to other Alitalia flights"
Contra: "A snack between the meals. More food options for the second meal."

Pro: "Crews are nice n snacks are okay."
Contra: "Their online luggage fee sucks. I had to pay again at the counter when my online purchases didn’t show up on their computer. Ended up paying a higher luggage fee at the counter. Not good!"

Pro: "Ground staff"
Contra: "More baggage checking counters."

Contra: "Seat assignments sucked. Could not seat together"

Contra: "Delayed takeoff. That happens but very poor communication about the delay."

Pro: "Easy check in and easy baggage claim"
Contra: "They can easily work on the food"

Contra: "Plane boarded on time but then sat and waited for many more late people. Then we sat for 45 minutes and didn’t move."

Contra: "This flight had the least legroom of any flight I've ever taken."

Pro: "Seamless boarding, departed and arrived on time."
Contra: "Very surly and unhappy looking crew"

Pro: "the flight was on time"
Contra: "for sure the seats, the screens and bathrooms. the plane was so old!"

Contra: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Pro: "Amazing crew helped us check in our luggage at a reduced rate."
Contra: "More inter European connections at more competitive price"

Pro: "I liked the explanation given by the pilot when we finally got our seats on the plane. Apparently one of the computer racks wouldn't switch on, so they changed some other computer racks, and then the delay was two hours so he decided we could go flying without the broken bit. No doubt they'll be having another attempt to fix it during the next delayed turn around, or he'll phone up tech support and do a factory reset."
Contra: "The crew called the gate, allowed the entire flight to pass through the gate and then as we stood in the boarding gang way told us the flight had been delayed by the captain but they did not have any more information. We were then held for 2 hours sitting on the floor because the crew had taken our boarding cards and didn't want us to return to the terminal. At least I didn't pay for any upgrades as that was a just sitting on the floor closer to the plane. Funny how the plane miraculously got better when people started to talk about compensation!"

Contra: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."

Pro: "The flight itself was pleasant."
Contra: "The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient."

Contra: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Pro: "Nice opera music available while trying to figure out the antiquated entertainment system."
Contra: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Pro: "Crew was pleasant"
Contra: "Little hot on the plane"

Contra: "Because the flight was one hour and a half late"

Contra: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Contra: "Initial flight from London to Rome left late, so missed connecting flight to Johannesburg. Although we were put up in a hotel and got a flight next day, missed another connecting flight, which was with another flight company and had to pay again to get another flight. No apology from the airline for the inconvenience this caused. The travel to South Africa was for an emergency and ended up getting there two days later."

Pro: "Muffin distribution and the cushion"
Contra: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Contra: "The seats were terrible for me ( i’m 6.4 194 c’m broad) although we paid extra $95 /seat I approached Torresin Lorella Chief purser , she was helpless , and from that moment I never saw her till the end of the flight. i really want my money back ! Her entire management of the service was very poor compared to other airlines Zvi and Judith Yaniv"

Pro: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Contra: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Pro: "They had drinks"

Pro: "Operazioni di imbarco veloci ed ordinate"
Contra: "Sito web non funzionante, imposibile effettuate il check in e acquistare il bagaglio online con conseguenti extra tasse aeroportuali. Ovviamente nessun assistenza da Alitalia."

Pro: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Contra: "The plane looked old and dirty"

Pro: "Flight was delayed by over 1 hr , with no explanation fm the ground staff or on board"

Contra: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Pro: "Everything else was excellent."
Contra: "There was no entertainment on this flight"

Pro: "Short flight crew was very friendly. Not many passengers so crew let us move around"

Contra: "food"

Pro: "Entertainment options"
Contra: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"

Pro: "Nothing..."
Contra: "Late boarding Rude crew Bad service Lost my luggage"

Pro: "Really comfy headrests and blankets. Easiest plane I've slept on by far."
Contra: "Headset wasn't working so I could watch tv or listen to music."

Pro: "Almost nothing"
Contra: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Pro: "Almost nothing"
Contra: "- Rude crew - Uncomfortable seats - Broken seats - Missed our order for Vegan meals"

Pro: "pretty comfort seats, and they give u a neck pillow!"

Pro: "Flight was fine"
Contra: "They changed my lay over from 1.5 hours to 5.5 hours. On the way over they changed flight 7 hours I wouldn't have gotten to my hotel until a day later. I had to rebook with another airline. Still not sure they will return fare. Used Webjet will never use again!!"

Contra: "The flight was operated by Alitalia, so my bad review is about it: 1- they made us pay 75 euro for 4 extra kg on the luggage; 2- once on board we had to wait 45 minutes before leaving the airport; 3- there was no entertainment on the plane which looked like a very old plane; 4- they served us a tasteless sandwich and muffin(MEA flight serves a full meal) 5- the choice of drinks was poor: water, Coca cola, tea or coffee, no juices or alcohol; 6- we asked for water 3 times and the flight attendant never came back; Being an expensive flight I was expecting something more than a low coast flight company. VERY DISAPPOINTED."

Contra: "HORRIBLE seats. So unbelievably uncomfortable"

Contra: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Pro: "Check-in was great both coming and going."
Contra: "Food was easily the worst I've ever had. Staff were courteous but not friendly on board. Boarding in Rome was a free for all. Seats were extremely cramped. Bathrooms were not kept clean. The coup de grace, probably not Alitalia's fault, but JFK"s , we sat on the terminal after we landed for 45 minutes waiting for a place to park the plane."

Contra: "Alitalia is a Bullshit company, we were late to our connection because of the air line, they told us the next flight is waiting for us, but they didn't... We got tickets to the next flight with no compensation and they lost our snowboard case."

Pro: "The crew was very friendly and efficient."

Contra: "Delay with departure. Very poor crew attitude"

Pro: "Did not misplace my suitcase as they did on my October 28,2016 going to Rome. That was very stressful!"
Contra: "Alitalia customer service not answering and updating information on misplaced luggage. They acknowledged the mail...that's about it!"