Găsește zboruri ieftine de la Bucureşti către Pacificul de Sud

Pro: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Contra: "Can't think of anything, everything was very good."

Pro: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Contra: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Pro: "Staff were accommodating and considerate, great flight!"

Contra: "Qatar Airways could improve food selection for business class."

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Contra: "Everything"

Contra: "Again very impressed with Qatar Airways service on the board"

Contra: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Pro: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Contra: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."

Contra: "The boarding process was ridiculous. The staff delayed boarding of zone 2 passengers until ALL zone 1 passengers could be located and boarded which could easily have delayed takeoff. They went so far as to page missing zone 1 pax several times and asked people sitting on gate area which zone they"

Pro: "Seat where comfortable and thank needed more leg space"
Contra: "Good was poor bcz going and back was same menu of choice of food."

Pro: "Everything"
Contra: "Nothing"

Pro: "The crew was very friendly throughout the 7-hour flight."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Contra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Pro: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Contra: "There was nothing I didn't like about this flight"

Contra: "Took long time to provide food & water."

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Contra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Pro: "Crew and their promptness to assist"
Contra: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."

Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."

Pro: "process quick and efficient"
Contra: "average seats"

Pro: "Best host staff"

Contra: "Bad app don’t trust"

Contra: "Passengers in front of you slamming their seats back that crushed and spilled my food all over me. Happened 3 times!!!"

Pro: "Food"
Contra: "Bathrooms"

Contra: "Flight was diverted to Kuwait, due to poor condition for landing in Doha and we loose connection to Bucharest."

Pro: "It was normal flight"
Contra: "I have a layover for 12 hrs and Qatar Airways didn't offer me a hotel."

Pro: "Food"
Contra: "Need good wheel chair service."

Contra: "Comfort"

Contra: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Pro: "Seats were comfortable, entertainment system was might better without of options."
Contra: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."

Pro: "Very Good Company"

Pro: "i do like service in plane and at the counter no problem with baggage.all ok.thank for good service.sincerly vladimir hodan"

Pro: "Everything was great boarding,crew,comfort,food, entertainment ... crew is very helpfull and friendly Bathrooms were always clean,Service was excellent ."
Contra: "I tried to add my millage that I couldn't do Because of not enough guidance .... With in five months I had to round trips to USA From Lahore Pakistan... and still didn't get my millage my request is to add those millage so I can continue travelling with Qatar Air...."

Pro: "I would definitely travel again with quatar. Amazing trip long hours but they sure take care of the passenger. Love how they took care of my child"

Pro: "Great food etc"

Pro: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Contra: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"

Pro: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Contra: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."

Pro: "The staff are outstanding! Friendly, helpful and accommodating."
Contra: "Poor choice of movies. Their 'world' movies should have subtitles"

Contra: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Pro: "The flight went fairly smooth, the staff were courteous and the food was as good as can be expected of airline food. There were several courses and options, which is always appreciated."

Contra: "Since I was sitting in the row starting a new section in the plane (row 26?), crew members walked in front of me throughout the whole flight. Sometimes if my legs were extended, they were stepping over me, so it just got annoying."

Pro: "best airline food ever"
Contra: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."

Contra: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."

Contra: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pro: "Comfortable seat and good service"
Contra: "None"

Pro: "Flawless boarding, service, food and arrived 30 minutes early."
Contra: "Nothing"

Pro: "The crew was excellent in their mannerisms, efficiency, service and never ending smiles."
Contra: "The flight was not overly crowded and many of the passengers were seated with three people per set of seats while others were seated individually and able to spread out with much more comfort. I felt that when the flight crew saw this they could have made everyone much more comfortable by switching people to two people per row thus giving them more room especially on such a long flight."

Pro: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Contra: "Food below average, command of the entertainment screen not convenient."

Contra: "Food"

Pro: "Crew was good"
Contra: "food"

Contra: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."

Pro: "Fast Boarding"
Contra: "Better Economy Class Seats"

Pro: "In flight entertainment was excellent"
Contra: "My first flight the seat was towards the back and was smaller than others."

Pro: "Crew were excellent"
Contra: "The TV was small and poor resolution and brightness. Also no USB power at my seat."

Pro: "I’m glad the connection time was short and reached the destination in good time."

Pro: "Emirates always goes above and beyond to keep your experience as good as possible."
Contra: "The boarding process lacked discipline"

Pro: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Contra: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."

Pro: "We flew business class from Dubai to D.C., and the VERY long trip was made so much more endurable with all the amenities offered. For example: - fully reclining seats with mattresses that enable sleep - attentive, thoughtful service - a lounge in which to get a drink or snacks, relax, talk with people - good food and drink - a personal bar at your seat with water and soft drinks We've also flown Emirates in tourist class, and it, too, is far superior to most other airlines. There's more seat room, more leg room, good service, clean bathrooms, and decent food and drink."
Contra: "no negatives"

Pro: "Easy check in and comfortable flight. The crew are very helpful."
Contra: "Couldn't get my preferred isle seat or sit with my wife who was in a different row."

Pro: "Everything"
Contra: "Nothing. The video quality and sound were not great"

Pro: "The in flight crew was friendly and helpful."
Contra: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Pro: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Pro: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Contra: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"

Pro: "Leg room is always great!! Also the staff a brilliant!!"

Pro: "Good vegetarian selection of good. Huge choice of entertainment. Friendly and polite crew."
Contra: "Nothing to report"

Pro: "Quality airline -new and clean plane with good seats and AV set up"
Contra: "length of flight...."

Pro: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Contra: "The delay to get on the flight, hard with a toddler."

Contra: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"

Pro: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Pro: "Level of entertainment"
Contra: "My companion ‘s screws wasn’t working. The stewardess was advised twice but nothing was done"

Pro: "In every way this was an excellent flight."

Pro: "Nice ontime flight."

Pro: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"

Pro: "Comfortable seat, even in economy class. Very quiet engine noise. Extensive in-flight entertainment. Attentive crew."
Contra: "Boarding experience was cumbersome and overly complicated. After going through the whole security screening process to enter the departures area (I boarded in Singapore), the whole security process is performed again to get to the gate. Why do I and my carry-on luggage need to be checked twice? Once at the gate, all passengers are herded like sheep into an area that has insufficient seats for the number of passengers, so many are left to stand or sit on the floor. If the airline wants to use a plane that carries 500+ passengers, then use a gate that can accommodate that number."

Pro: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Pro: "The food and service. Toilets are clean"
Contra: "Should watch on how many beer/champagne the steward serving to the customer as we had an old man who is super drunk sitting beside us and keep asking for more. Should also include toothbrush for our overnight flight as we reached Melbourne in the morning."

Contra: "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."

Pro: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Contra: "I was taken by surprise that I could not take my SLR camera on board as carry-on luggage and had to check it (they were doing this to everyone, not just me and it covered laptops, kindles, cameras, etc - everything electronic except phones). This was not done on the flight into Dubai. Also irritating was when I got to Boston, an Emirates guy cut open the packing envelope open and in the process, accidentally sliced the camera neck strap. He was, however, very apologetic and eagerly got me the info needed to submit a claim to Emirates."

Pro: "It was comfortable and efficient."

Pro: "Great service all round and lovely staff on board! A delight to fly."

Contra: "I wish they had consistent cabin bag policy through out the journey."

Contra: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"

Pro: "Everything else was good besides the below content."
Contra: "The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere."

Pro: "The amenities in Business Class were excellent - the seat was luxurious and you could actually catch some sleep. The food was gourmet and the staff was very attentive. They made a small mistake and forgot to serve me dessert but the mistake was remedied immediately when I informed them of the slip up."
Contra: "I paid a LOT of money for a Business Class seat and yet I was never notified that my flight was going to be delayed in departing by 12+ hours until after I arrived at the airport. According the the flight crew, they were notified at 9am that morning and the airline had my phone number and email, yet I arrived at the airport at 8pm because I was never notified! I spent $50 to take a taxi to the airport and now I had a 10am departure the following morning! I was given no compensation for this massive issue. Just "sorry, come back tomorrow!" I was very upset! My choices were either take ANOTHER $50 taxi home that night and then another $50 taxi back in the morning or get a $150 hotel room at the airport. So glad I paid THOUSANDS OF DOLLARS for my Business Class seat (a big spend for me as I've never flown Business Class before but felt like a special treat for a special occasion). WTF, Emirates!"

Pro: "The entertainment is excellent- so many choices. I also really appreciated having a plug and a port in the house seat, I could keep my devices charged and feel free to use them as much as I liked. The attendants were friendly and helpful the entire flight."
Contra: "The food was not amazing, for a near 17 hour flight, I think 1 more snack would have been welcome. Also a personal bottle of water would have been great. I had to ask for water several times and I noticed lots of other passengers doing the same."

Pro: "Upgraded to Business Class. On a A380 its really significant."
Contra: "The crew was abit too talkative during non-service."

Pro: "good food, empty seats for snoozing and very helpful flight crew."

Pro: "Comfortable and Well cared for during the flight"
Contra: "Wheelchair help in Dubai is horrible. They need a disabled or aged person on their staff to understand our problems Too many carriage changes and unnecessary location changes. We do not need a guide to understand where to go and lead us along. We need physical help."

Pro: "Everything was great. I didn't want to get off the plane."
Contra: "Nothing"

Pro: "Loved the space and comfort and friendly crew"
Contra: "I travel overseas 1 to 2 times per annum. I've always chosen flights based on economical costs only, and most times disappointed by the level of service, quality and overall feel. This time recently, I chose Emirates airline and was impressed by their overall offering. I'm now converted and will fly Emirates ALWAYS!!"

Pro: "I liked the variety of movies and series and I liked the friendly Ness of the cabin crew"
Contra: "There was nothing I didn't like."

Pro: "The spacious seats and the in-flight service"

Pro: "The extra seating space - made the long journey A bit more bearable and relaxing."
Contra: "Nothing"

Pro: "The ariplane, movies"
Contra: "The check-in staff"

Contra: "Flight stranded on the runway for 3 hours due to technical issues"

Pro: "Nothing"
Contra: "The location of the seats were next to the meals area and it was really noisy right throughout the flight. I couldnt sleep at all. The female staff were grumpy and werent friendly at all. Such an anti-climax flying an A380-800."

Pro: "Emirates was the referrer only. The flight was a Qantas flight hence same as any other Qantas flight. The fish dinner choice was over cooked."
Contra: "I like the luggage allowance-- more realistic than other airlines. The attendants were attentive but perhaps a little overdone on the fake smiles except for the main attendant who had the stressed/more straight-faced look for some strange reason. i probably should have been more tuned into the mechanical visual entertainment on board instead. Got to watch two movies which was great!"

Contra: "The delays, the switching of airlines with no prior notification. The flight was originally scheduled for 4:05 pm with Emirates, yet was changes to quantas and left much later"

Pro: "Nice food"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Terrific hot breakfast in bus. class"
Contra: "Window did not darken like the others."

Pro: "Everything perfect and arrive to destination on perfect time."
Contra: "All positive."

Pro: "Nothing"
Contra: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pro: "Crew were excellent"
Contra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Boarding was quick and flight was calm"
Contra: "The coffe and breakfast."

Pro: "Yes"
Contra: "Everything was good"

Pro: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contra: "Food quality was not so good."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contra: "Doesn't"

Pro: "The crew"
Contra: "Seat comfort"

Pro: "The crew were really helpful with people who had tight connections because of the delayed flight"
Contra: "I wish they had WiFi"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Contra: "Boarding was chaotic and congested with not much information or order."

Pro: "The crew was efficient. Flight left on time. Food and wine served."
Contra: "No entertainment."

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Pro: "Comfort was better than on the previous Dash-8. Food was OK."
Contra: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pro: "Great food"
Contra: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Pro: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Contra: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Nice flight, nice crew, and a nice experience."

Pro: "Cabin crew were very professional."
Contra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Contra: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Pro: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contra: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Pro: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contra: "Nothing"

Pro: "Booked extra room seat which gave me good room for seating"

Contra: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Pro: "Consistently high standards"
Contra: "Nothing"

Contra: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Contra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "Usual professional and friendly service from my airline of choice for most destinations."
Contra: "Nothing"

Pro: "Great food"
Contra: "Sears we're toooo small"

Pro: "Great crew service. Among the best ever."

Pro: "Price"
Contra: "Klm flight has very congested seating Getting information about eticket was pain"

Pro: "Food and staff were great"
Contra: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pro: "Boarding was very efficient."
Contra: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pro: "Was able to check in online, very convenient and easy to access site."
Contra: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Contra: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."

Contra: "seats on Jet air flight are very uncomfortable"

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Pro: "Nice new Boeing 787, lots of space."
Contra: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "Flight attendants"
Contra: "Free water please!"

Contra: "Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration."

Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Contra: "all"

Contra: "Unnecessary delay"

Pro: "NA"
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"

Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."

Contra: "The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite."

Contra: "There was a delay of more than an hour so I had to run for my connecting flight then my bags didn't make the flight."

Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."

Pro: "Courtesy of tge british airway staff"

Contra: "One should not have to pay for a drink on that flight. it is too long. If it were less than an hour, I would understand."

Contra: "I wish we would have been offered something to drink that was complimentary."

Contra: "No power plugs/usb ports. Very small, poor quality screen. Not much bigger than my iPhone."

Contra: "It was terrible cold. We received no free food or drinks."

Pro: "Staff was pleasant and helpful"

Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pro: "Nothing really"
Contra: "Quality of service, the fact that they charge you for a bottle of water!"

Pro: "Short smooth flight with unexpected food and drink service"
Contra: "Nothing"

Pro: "Nothing"
Contra: "Flight has now been cancelled twice. Communication by BA has been lacking. Flight now scheduled to leave 48 hours later than scheduled.See above"

Pro: "Crew were good , food was ok."
Contra: "Flight delayed again so both flights to USA and return were delayed... not a great experience . Entertainment took a cou0le of hours to sort, they had to keep resetting it"

Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"

Pro: "More modern plane."
Contra: "No snacks, no food, 1 drink. Aegaen airlines gave good from Spain to Athens and back, for a lot less ticket flight."

Pro: "Staff was very pleasant. However the airline charges for everything! Coffee, tea, water. As a result it took 1 hour and 40 ministers to get to my row! Everyone had to pay by charge card. A disgrace to wait so long. Greedy leeches."
Contra: "Charged fir water and coffe."

Pro: "I got there. It was safe."
Contra: "Entertainment system shut off."

Pro: "Crew was wonderful."
Contra: "Food was not very good and meager."

Contra: "Thank you"

Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"

Pro: "The crew was wonderful"
Contra: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."

Contra: "Flight was delayed for 40 minutes"

Pro: "I got a very good price on this flight attendants were very nice transfer between concourses was much faster than the BA flight magazine lead me to expect"
Contra: "the entertainment screen was fuzzy - visual images unclear on video audio selections were good though length of concourse was ridiculous and lining up for boarding was chaotic"

Pro: "Cabin crew was amazing..... didnt mind the delay things happen"

Pro: "Flight was on time and arrived a little early"
Contra: "Older plane"

Contra: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"

Pro: "Great it was a short flight."
Contra: "Plane had no entertainment"

Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Pro: "Got me there"
Contra: "Basic"

Contra: "Flight diverted baf customer service over the phone"

Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."

Pro: "NA"
Contra: "Paid extra for seat- seriously? why??? No one else did and there was no extra leg room~ Make it fair for everyone!"

Contra: "Beverages not included and food only by asking"

Pro: "Boarded easily plenty of room for bags"
Contra: "All snacks and drinks cost money! Paid for extra legroom row but my knees still touched seat in front of me. Exceptionally poor aircraft configuration - business class had center seats blocked. Remove those rows and make business class 2x2 and I will consider buying it."

Pro: "Great flight staff and meals for coach were excellent. The attendants were so nice and responsive"

Pro: "The food is good , the comfort is little bed the chairs is to close the other passsanger in the front is make nervous ,evert"
Contra: "Everything it's ok just the check in sometimes is take longer that the fixet time"

Pro: "Food was ok - rest was terrible."
Contra: "Boarding was troublesome due to the fact the person made an error and changed my seat that I had already reserved. I noticed this while walking to the gate and then informed the person at the desk. After some time they determined the error happened at check in and she then returned me to the original booked seat. While in the flight, the lady behind me kept kicking my seat and complaining that I should not have the seat leaning back. Of course this is a fully acceptable function of flying in that the seat can be tilted back when not having food - the crew did not help at all and I was forced to fly the whole time with soon being rude behind me."

Contra: "very crowdy with suitcases on the board"

Contra: "Staff gave us a hard time with our 15 month old sons luggage. Almost missed our flight as a result"

Contra: "Usual complaints - chaos boarding and deplaning, poor entertainment options for free, headset not working. Had to deplane by stairs - we were parked next to an unused jetway."

Pro: "Crew was absolutely amazing."
Contra: "On time flught instead of a two hour delay"

Pro: "My wife and I chose premium economy for the long flight from L.A. to Sydney. I believe it was well worth paying for the differential level of service."

Pro: "Crew"

Pro: "More comfortable seats"

Contra: "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."

Pro: "The seat was great"
Contra: "Cabin crew - service"

Contra: "The flight attendant didn’t allow me to put my only one personal item I had (with no carry on) to the locker! He allows people from other seats to put their laguagges into my compartment!"

Contra: "The big problem was a 2+ hour delay departing from Ohare. No plane. Came later."

Pro: "Yes"

Pro: "it was fine."
Contra: "annoying to be forced to check our carry ons when there is clearly still room in the overhead bins."

Pro: "Good plane with excellent crew."
Contra: "Bulkhead seat in Main Cabin Extra was a nightmare. One has to be in cirque du soleil to navigate through breakfast in the extra small tray."

Contra: "The food terrible"

Pro: "Crew was very nice. Plane was clean."
Contra: "Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person."

Pro: "Departure was on time"
Contra: "Really hard seats, no phone charger outlets, on board WiFi didn’t work"

Contra: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."

Pro: "The flight was very short compared with LHR to LAX, so, I don't have much to say about it."

Pro: "On time arrival"
Contra: "No movie screens, no video screens, no charging options, no blankets, no pillows, no fun."

Pro: "The premium economy service was well worth the extra money. The crew was attentive but not annoying on an overnight service. The food was much better than other long haul internationals. And we arrived rested ready to see the city"
Contra: "Again boarding was just a mush of people. American keeps revising the boarding process but does little to make it actually efficient and orderly. The grouping should have made things better but gate agents don’t consistently reinforce the policy so passengers are all lax."

Pro: "They left my 72 year old dad without the assistance that was contracted!"
Contra: "The gate attendant wouldn’t talk to me on the phone and my dad couldn’t speak due to a stroke"

Pro: "The airplane is new"
Contra: "The crew was terrible, so rude, really I don’t understand why there are like that. Is like asking a favor for everything . The seat are to short of space and uncorfortable"

Pro: "On time. Nice plane."

Contra: "flight delayed in Mazatlan 115 minutes, although told time would be made by pilot, not true.. No help in DFW, missed flight, had tickets in first and had to settle for coach 3 hrs. later."

Contra: "Oh Gina, I would have checked my bag if only you had looked up from your phone for a second!"

Contra: "The seat I had reserved was given away even though I paid extra for it back in February. American Airlines rep said it was because when i book through a 3rd party like Kayak, they can't guarantee my seat assignment."

Pro: "The actual crew on the plane were great"
Contra: "On my trip to Atlanta from new York the gate staff were horrible. Nasty attitudes and forced me to check in a bag that is made and approved by airlines to be considered a carry-on making me miss my 6 am flight to then book me on a 930am flight that was delayed for about an hour. I've never experienced this with any other airline before. Very disappointed"

Pro: "It was quick and easy."

Contra: "Veggies and salads: gross - should have been blanched. Mid- flight snack was literally frozen. The meat had ice crystals!"

Pro: "Ss"
Contra: "Sd"

Pro: "The employees were nice. That's about it for positive words."
Contra: "As we were a few minutes from our scheduled boarding, the flight was canceled. The reason we were given was the weather, but the weather was fine in Chicago and it was fine in New York. No other flights were canceled, so the weather excuse didn't hold up. They wouldn't put me on another flight that day, so I ended up leaving the next morning on the first flight out but I was still late for work. They didn't seem to be very accommodating or apologetic and I didn't even offer compensation to those who had to stay overnight to wait for the next flight out. C'mon AA. Step it up! I would think that if you cancel a flight, you should help your customers get home the same day. Do whatever you can. I don't think you did whatever you could for most of us on that flight."

Pro: "Leg room"

Pro: "Great choices of movies and the system was good"
Contra: "the food was awful and the crew seemed stressed out and not flexible at all."

Pro: "No excuse on a night flight does the temperature to be 80 plus degrees on the plane."
Contra: "The plastic seats and extreme temperature was brutal. They shut the AC off of down somehow."

Pro: "THAT i WAS ABLE TO TRAVEL AND GET TO MY DESTINATION."
Contra: "WITH A CODE-SHARE, THE TICKET SHOULD SPECIFY WHICH CARRIER I WILL ACTUALLY FLY WITH. THIS WAS NOT DONE AND I ALMOST MISSED MY FLIGHT BECAUSE ALASKA AND AMERICAN ARE IN 2 DIFFERENT - VERY DIFFERENT TERMINALS. THEN THE LOBBY AGENT COULD NOT LOCATE ALASKA FLIGHT ON THE AMERICAN TERMINAL - ANOTHER DELAY. POOR EXPERIENCE OVERALL."

Pro: "Wonderful flight, kind helpful staff and a very comfortable beautiful new aircraft. I look forward to flying Quantas again."

Pro: "Spacious seats, excellent service and the food was great for an aeroplane meal. Lots of bathrooms and I was always able to access food and water."
Contra: "They still use the dual port for headphones for the entertainment system so you are unable to use your own headphones. I didn't watch anything because of this."

Pro: "The movies and free liquor!"
Contra: "The time it took"

Pro: "only the low fare; which wasn't worth the experience we endured. i do not plan to use them again!"
Contra: "that was much too long a flight to be to be put through such an inferior"

Pro: "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."
Contra: "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."

Pro: "After missing my flight by a few minutes, AA booked me on the next flight which was only a 40 min wait, which was a blessing."
Contra: "Missed my initial flight due to how long it took to get my baggage to go through customs (after arriving from Japan.) My baggage was then left in Dallas and I had to wait until the following night to receive it."

Pro: "Considering Mathew was on the way, we did excellent."

Pro: "wi-fi access"
Contra: "Flight was late, crew didn't speak to passengers when boarding or de-boarding, passengers had to check carry=on bags due to limited space"

Pro: "On time."

Pro: "got to my destination... eventually.."
Contra: "boarded us then deboarded bc pilots were "at their hours" (why did you make us board if you knew they were close to their hours). handed out 1-800 number cards to rebook. Had to sleep in the Chicago airport on the floor. American Airlines did not offer hotel, no food vouchers, not even a blanket... very disappointed with how they treated everyone. I couldn't even buy a blanket bc all of the stores were closed. I understand that flights get delayed and things happen.. but at least give me a pillow and blanket to sleep in an airport when you force me to stay in an airport for 12+ hours."

Pro: "Our flight attendant was very nice and the restrooms were ample."
Contra: "We flew a 777-200 which was 15 years old and not to today's standards for transatlantic flights. The entertainment system was awful. Shame on American."

Pro: "Excellent customer service. Good food."
Contra: "Didn't realize that codeshare meant operation by another airline, so we waited in line to up at the wrong counter, in the wrong terminal and then had to schlep our baggage to the right one. Good thing we were early."

Pro: "The Professionalism"
Contra: "There is not nothing to say"

Pro: "Crew worked very hard to accommodate our family"
Contra: "We are a very tall crew and the seats were a bit tight."

Pro: "flight attendants"