Quality of food and urgency to diabetic passengers need to be taken care of seriously
The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.
Seats were old and lanky. Food was bad, we got sick.
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "Everything.. will do it again!"
Contra: "Everything was perfect"
Pro: "Breakfast was good; the first meal was average"
Pro: "Everything normal as expected on an economy class nothing special."
Contra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Great food and service. I like the short layover / transit time."
Contra: "Multiple security from Doha to Chicago. One should be sufficient."
Pro: "Crew etc excellent"
Contra: "In flight WiFi expensive and not reliable"
Pro: "Uneventful flight. Baby in next row only cried intermittently"
Contra: "Please place crying babies in a sound-proof compartment"
Pro: "Flight was uneventful, left on time. Chocolate cake was delicious."
Contra: "I would have liked rear and forward camera live feed to show actual flight"
Pro: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Contra: "Nice if they offered/served drinks before meals"
Pro: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Pro: "On time, fairly good food, good entertainment system."
Contra: "Very cramped seating when the flight is full. We're told to stretch our legs, but there is no place to walk or even stand."
Pro: "boarding process was efficent"
Contra: "delayed takeoff, delays on tarmac after landing/getting to gate, overly heated plane, hot food was served cold"
Pro: "Crew was excellent. Very nice and helpful."
Contra: "Food was terrible. Need a variety. Curry is not for everyone."
Contra: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pro: "QR528 landed in Chennai at 01.50 hrs IST on time was out of plane in 10 mins and then the endless wait for my baggage after immigration check, being a Indian citizen no issues but was able to collect my baggage at 3.02 hrs Doha - Chn flying time 3.50hrs, baggage collection 50 mins, its bizzare & absurd"
Contra: "Flight delay by 4 hours!!"
Contra: "The planes weren't as comfortable as others I've been on like the double deckers of Emirates. Their economy class was NOTHING special. Everyone talks about how superior Qatar is, but I found nothing special about it...the seats, the food, the entertainment were all basic and nothing fancy. The crew, while very sweet, seemed inexperienced and green to me..but they were lovely and that's all that ultimately matters."
Pro: "Food was better. Seating was comfortable."
Pro: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Pro: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Pro: "Nothing at all"
Pro: "Nice and spacious aircraft."
Contra: "Some confusion on Hindu meal and vegetarian meals."
Contra: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Pro: "the flight was very comfortable . the movies were very good."
Pro: "Todo estuvo prfecto"
Contra: "La comida no es nada del otro mundo"
Pro: "I liked the food and the entertainment ."
Contra: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Pro: "Alinda, the stewardess."
Contra: "Too long journey."
Pro: "The attitude of the staff"
Pro: "First of all I have taken Qatar airways to Europe and US HOVER when it comes to Third world like Asia and Africa the send thier most dirty broken airline!!in thialand the pressure was not right according to pilot we stayed on the run way 4 HOURS offered water wrf.? No one communicated with US I think your airline is typical Arab mentality unless you are white I. E American you don't give a shot about your costumers this is the second arb line I droped I will never take ur plane ever!! When I got to Doha all they did was through stupid voucher for food missed my flight no apology rude as staff disgusted y their behaviour and lack of care missed imprtant meetings NEVER AGAIN RACIST AIRLINE TREAT WHITES WITH RESPECT IT NOT BLACK'?? REALLY WELL I I'LL TAKE MY MONEY AWAY THEN I will make Co viols decision to never fly with u"
Contra: "Everything racist disgustinget and never will take this airline nasty dirty broke down twice stayed in the plane for 4 hrs no one apologised"
Contra: "Being a replacement flight due to delays in original flight from London, the airways chosen our seats beside the emergency exit my son who is 15 and other customer asked to swap seats for safty reasons which I fully support. computer and staff should be smart enough to choose for my son a proper seat."
Contra: "1-one hour delay in departure. Although pilot tries his best to reduce the delay time but still lost our connection flight. it is known that the whole operation is complex but still believe that effective cooperation by flight crew, ground personnel and others could result in a better outcome. the hotel chosen by the office at airport was not satisfactory. Qatar Airways customers deserve better treatment."
Pro: "The food and seats were very comfy."
Pro: "Great crew members.. Very helpful"
Contra: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"
Pro: "Everything. The service, the staff, the comfort. It was just a pleasure flying with Qatar"
Pro: "Crew were super nice, a lot of entertainment varieties"
Contra: "That I had to deal with some rude local officers at the airport, one of them was Qatar airline employee, 3 were security and immigration staff. They ruined my trip with thier rudeness."
Pro: "Pleasant staff and airplane."
Contra: "Nothing in particular."
Pro: "The food and a good response from the air hostess"
Flight went through Agean Airlines. Fist class not as luxurious as Turkish Airlines
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Contra: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Pro: "The flight from Brussels to Istanbul was close to perfection as the plane was not full and I had 3 seat for myself... Crew attitude, professionalism and kindness"
Contra: "The flight from Istanbul to Kabul legs' Space and overall seat comfort Food Too many people onboard who cannot behave..."
Contra: "The crew isn’t very friendly, they do not know English very much."
Pro: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Contra: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Pro: "The food was nice, seat was comfortable"
Contra: "Flight attendants never come back on my query, even after asking to 2 crews"
Contra: "I didn’t like the nearly 3 hour delay that caused me to miss my connection, and how poorly that was handled. I just lost one day of my 10-day vacation"
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "I've flown with Turkish airlines a few times and compared to other airlines they are amazing. Even on short distance flight (1 hour flights) the offer a sandwich and drinks. If there are delays the pilot explains what's happening instead of leaving us clueless."
Pro: "Excellent Flight and crew is vary friendly and helpful"
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Contra: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Pro: "Everything was v good"
Contra: "A little turbulence"
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "Good food"
Contra: "Rude customers in plane"
Contra: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Contra: "The layover was too long."
Pro: "Good food and service"
Contra: "Boarding very disorganized. Messy."
Pro: "Short but comfortable and pleasant flight."
Contra: "The veg food is quiet bland"
Pro: "Amenitied were great. We even arrived significantly early."
Pro: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"
Pro: "Entertainment options were excellent for adults and ado. The crew were very accommodating"
Contra: "Screaming children and passengers that don't follow simple instructions or cue with respect"
Pro: "Very good food"
Contra: "Seats are a bit crowded, especially when declined"
Pro: "The best flight ever!"
Pro: "Appreciate highten security checks giving "secured" feelings to passengers."
Contra: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."
Pro: "Love this airline!!"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Pro: "Most of the staff were friendly and helpful, and the quality of the food was rather impressive for a plane flight. I liked the number of selections that were available per the movies and media based entertainment on the flights."
Contra: "A few of the stewards and stewardesses had a bad attitude; as if they had brought on board some format of negativity. I understand the flights can be long, but there's no need for bad behavior towards customers."
Pro: "I liked everything about the flight. Smoth flight good cabine crew and great service from stuardes"
Contra: "Everything was good no reason not to like turkish airlines. I enjoy everytime i travel from kabul to istambul and from istanbul to prishtina and vise versa"
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "Newer plane"
Contra: "Horrible boarding process. Unorganized- mayhem!!"
Pro: "The food was great compared to some companies. Lots of great movies to watch, good music options."
Contra: "Omg...the crew...the crew, as was in the past, and with the exception of 1 poor guy who was really trying his best, was RUDE and lacked finess. They would literally kick u in the hallway (while passing this hostess gave me a good knock on my foot and didn't turn around to apologize. ..she kept going). They will serve you food and throw the trays down on your table, talk over you to the other hostess in the other isle while serving you. Speak in the most condescending tone, especially, unfortunately to older folks or foreigners who had a hard time understanding. I mean....total chaos and, for someone who flies often both dom & intl, this has got to be the worst service received, and thought the price point is as juicy as pie, I still expect some level of class and great customer service. It's not worth it."
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Pro: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Contra: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
Contra: "Worst airline I have flown, avoid if at all possible. We saved $400 each on a long haul flight from LAX connecting through IST and we should have spent the extra money. Flight attendants are extremely rude, not helpful, the food is terrible, the planes are all old Boeing 777-300 likely purchased second hand and seem to be falling apart on the inside. I saw flight attendants kicking, punching, and body slamming carts and other items to get them to fit in their racks in the kitchen areas, I hate to think what that means for safety of critical items. Just stay away for your safety and sanity"
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Pro: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."