Găsește zboruri ieftine din Bucureşti în Phuket City

Pro: "Everything about the trip was great excellent customer experience"
Contra: "If I got to sit in first class coz the plane was so empty haha"

Pro: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Contra: "Take out the chicken sausage from your menu"

Contra: "My flight got canceled but nobody responded from flyus.com"

Pro: "All is well"
Contra: "Everything is excellent"

Pro: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Contra: "Every thing is good"

Pro: "Nothing to like on that flight."
Contra: "Very poor customer service, Qatar Airways should be ashamed of providing worst than third world kind service in the Doha - Dhaka route."

Pro: "The crew were good"
Contra: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Pro: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"

Pro: "Really good"

Pro: "Food choice was good & amazing crew ."
Contra: "Plug for charging phone was not there that cause problem for me as my battery of phone was dead. Shocked to know that."

Contra: "Seat comfort was not very good.. and food was bad"

Pro: "The Crew was amazing, the service social excellent. The Seat were so cramp, the best sales point fort business class"
Contra: "More space for shoulder and legs. Espicially for a 11h flight"

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Excellent"

Pro: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Contra: "Nothing"

Pro: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Contra: "No complaints so far so good"

Pro: "Attention to detail. Very professional."

Pro: "Food and flight attendants were excellent in Business Class"
Contra: "Sitting near bathrooms was a bit noisy and difficult to sleep"

Pro: "Nice"
Contra: "Everything ok"

Pro: "Everything was good - food, entertainment, on time."

Pro: "The flight crew was very friendly and helpful in getting you settled on the flight"
Contra: "Boarding was a bit Hectic in Bangkok."

Contra: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Pro: "Food crew and entertainment were all good thanks"
Contra: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Pro: "Food and entertainment"

Pro: "It was on time."
Contra: "The food sucked."

Pro: "Very nice staff."
Contra: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Pro: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Pro: "Good movies, Comfortable seats"
Contra: "Food could be better."

Pro: "smooth flight"
Contra: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"

Pro: "Nothing"
Contra: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"

Pro: "Qatar personal ground services they did the best they could in a difficult environment such as GVA airport. Cabin Crew FABULOUS Quality of space GOOD Food EXCELLENT Looking forward in flying again with QATAR AIRWAYS Thanks Tony Manias"
Contra: "Although for some technical reasons the flight was considerably delayed, there was no action taken either by Qatar Airways or Geneva airport authorities to make the waiting more confortable!! The passengers of economy class and business class were all stacked in the same space (it looked more of a hangar...) Access to this space was only possible by stairs (No elevator - No escalator !!) No drinks offered, not enough chairs to sit and wait......etc The main blame is to put on Geneva Airport Authorities. This airport is a total mess From the moment one arrives at the airport area (access - parking - ..) till the moment of boarding... It should be boycotted by major and quality companies such as Qatar Airways and many others."

Pro: "Friendly service, and comfortable ride, will gladly fly again"

Contra: "Horrible customer service."

Pro: "Nothing!"
Contra: "Such an uncomfortable flight. Poorly organized, was a total chaos. Will never fly Qatar again!"

Pro: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Contra: "The shape of the seats was not optimal for my height/size."

Pro: "The crew on my side of the cabin was very good."
Contra: "Not having available air for the center seats made our flight a truly awful experience. The older style seats are actually more comfortable for taller and larger people. My wife was virtually ignored by the male crew on her side of the aircraft."

Pro: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

Contra: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."

Pro: "Overall OK food not all that up to the mark"
Contra: "3 out of 4 bags did not arrive even after 1 day of journey completion"

Pro: "The stewards were very attractive, the entertainment was plenty of movie choices."
Contra: "The food was terrible, the seats were extremely uncomfortiable."

Pro: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Contra: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"

Pro: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Contra: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pro: "Food"
Contra: "We sat on tarmac for 3 hours with no explanation from the crew or cockpit. Because of the delay, everyone missed their connections in Doha. The crews could have jet a couple of the flights a little longer for people to make their flights. The desk was filled with people and was very chaotic. There were so many people working there but no one could give you a straight answer so it was very confusing. I had to wait at the airport for 4 hours to get it sorted and was given a food voucher for $50 for the entire stop over. I asked about a flight voucher and they laughed and said they didn't do that even though they were the ones at fault. The crew was nice and the food was good but I will never fly quatar airways unless they remedy the situation."

Pro: "Truly give star service for business class"

Pro: "Best airline in the sky"

Pro: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."

Contra: "The flight was delayed by an hour which made us muss our connection transfer flight. E then were expected to fly the next day which I refused to do as I was a bridesmaid for my friend that evening so had to be there on Friday"

Pro: "Comfort"
Contra: "veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great."

Pro: "Crew on airport at baggage is not helpful at Mumbai airport very poor"
Contra: "Good Guidance Proper behavior from airport crew"

Pro: "I love Emirates airlines and I only registered once for diabedics food I always get it ,the service always consistent but could be better ,aiming for excellence"
Contra: "I think staff could do better ,I think Emirates should aim for excellence I think they still need more efforts to reach excellence ,for me Emirates is number one airline world wide"

Pro: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Contra: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"

Contra: "It was my first flight ever. So it was perfect thank you Emirates"

Pro: "All"
Contra: "To be cabin in business class"

Contra: "Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful"

Pro: "Everything was excellent."

Pro: "Best of the nest"
Contra: "Nothing"

Pro: "The a380 business class was the greatest flying experience I ever had. Second to NONE! Must try and book if possible. I fly a LOT and this was just absolutely amazing."
Contra: "Nothing really! Although they do run out of food options so sit as far in the front as possible."

Pro: "Nice flight sttendents"
Contra: "Seats too small"

Contra: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Pro: "Ditto......great"

Pro: "Crew were more friendly from Dubai to Sydney than on other Emirates flights."
Contra: "Screaming kids for whole 14 hours!"

Contra: "Internet on board wws not working"

Pro: "Nothing"
Contra: "The plane was old and tatty I booked a window seat to actually get the window seat with no window. I had just come off another Emirates flight but this was old tatty plane, the seating squashed. The plane was delayed on the runway for around 40 mins but no announcement made, the stewards were unresponsive when people pressed the buzzer."

Pro: "Dinner was good, breakfast a bit ordinary"
Contra: "business class seats didn’t go flat/horizontal, which wasn’t great for a night flight. Would be good to have a fast track through customs... took about 30-40 minutes"

Pro: "The cabin’s atmosphere was great, food was on time i think and food and drinks were overflowing and tasted great."
Contra: "My LCD screen had a problem as i noticed that it was just mine that was having this blurring part like every 5 minutes so it was disrupting my concentration on the movie."

Pro: "The staff at the check in counter at JFK was very friendly and accommodating, much like the crew on the flight. Boarding was orderly and efficiently executed, although some announcement about the 30-minute boarding delay would have been appreciated. Onboard the seating was quite comfortable compared with other airlines I have travelled on and the crew was exceptional in their service - really customer-focused. The meals were tasty with unlimited snacks and complimentary drinks. Generally, I would highly recommend this airline."
Contra: "The TV and remote controls could be updated. Touch screen was largely slow to respond and the whole system could be more intuitive."

Contra: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."

Pro: "In flight crew were pleasant"
Contra: "I was made to pay excess luggage because my carry-on was 1kg overweight. I was very depressed because of this treatment and the ground crew in Lagos were abusive when I complained and they threatened me that I would miss my flight if I didn't comply"

Pro: "Dinner meal. Seats"
Contra: "Bed, breakfast"

Pro: "Everything"

Contra: "Food. And also seats. We r silver class and should have been assigned better seats."

Pro: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."

Pro: "Cabin crew"
Contra: "Nothing i like even."

Pro: "The food was good and the service was great. I also had a great seat in the front row."
Contra: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Pro: "Everybody was polity with smile the trip as good and"

Pro: "Service courtesy helpfully"
Contra: "I could not get pure vegetarian food as i am a strict vegetarian"

Pro: "Loved to watch a movie and get wonderful service"
Contra: "Can't think of anything"

Contra: "The A/C was on full blast. Before take off the flight attendant took away my pillow from my lap?? No blanke was provided upon asking and my pillow was noy returned either. Considering this flight took off from CMB at 3:00 AM, both items would have been a great help. I skipped my meal."

Contra: "The wifi wasn't working throughout the journey."

Contra: "The food ordered was not seeved. Quality of the food needs improvement. not worth the money spent on the ticket."

Pro: "Food and crew"

Pro: "Attentiveness and kindness of staff."
Contra: "Can't transfer miles."

Pro: "Liked the space & also entertainment."
Contra: "Food was not good at all. My 12 year old couldn't eat at all."

Contra: "One baggage misssing, flight delay"

Pro: "The entertainment options were great! And, they have free wine with meals."
Contra: "There was no leg room at all in economy. My knees were in the seat of the person in front of me. Most of the food was terrible and I only ate the bread. The TV is on the back of the seat in front of you and is a touch screen. You have to touch pretty hard. So, every time the person behind me was scrolling, they had to hit my seat. I couldn't sleep the entire 16 hours more than 30 minutes. I asked for water to take some medicine and was told it was 30 minutes til food service and to wait. It was over 2 hours before they started food service."

Pro: "When traveling overseas, I believe Emirates is by far one of the best airlines to travel with. From check-in to arrival the staff is extremely professional, polite and helpful. I will look to travel with Emirates every possibility I get."
Contra: "I think the meals can be simplified a little. Wasn't a big fan of the food, but I rarely eat on the plane so it didn't matter anyway."

Pro: "Timeliness, service, food, entertainment"

Contra: "The food looked so bad and tasted even worse. Very very poor quality of food. My daughter and I , both would open the tray and close it back. We ate only the crossiants and fruits. Emirates need to improve their meals."

Pro: "I liked watching movies and drinking wine and the food was decent."
Contra: "We took off over an hour late with no communication as to why we were sitting on the runway. Most of the crew seemed annoyed and short with everyone."

Pro: "Everything...food and staffs were great"

Pro: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Contra: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Pro: "Seats are way better than other airlines and the entertainment systems is way better. Finally, someone decided it would be a good idea to provide power outlets in a plane. Why was that so hard?"

Contra: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"

Pro: "i liked the neatness and welcome"
Contra: "i did not like the food"

Pro: "Very few passengers on the plane allowing to use more space than normal"
Contra: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Contra: "Inflight Entertainment System completely dead. Was offered a piece of chocolate from biz class. Haha."

Pro: "Nothing"
Contra: "Their customer services is not terrible, it's nonexistent."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Pro: "The staff were good"
Contra: "Better seats and it was not Turkish Airline they change to another company"

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Contra: "My bag didn’t come"

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "great service"
Contra: "nothing"

Pro: "Always excellent"

Pro: "The food and the attention from part of the crew were beyond excellent."
Contra: "The long wait at the gate to board."

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Pro: "I,d all the service and the food the drink"
Contra: "The crews are very helpfull an Cain yes I will recommend Turkish airline thank you to make my trip so placent"

Pro: "Movies made the long flight go by much faster!"

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "The country"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Will definitely fly Turkish Airlines again."

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Contra: "No vegan or even vegetarian meals. Very disappointing"

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "Food, crew, comfort, not a full flight, enough room for everyone"
Contra: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Contra: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Pro: "I always fly Turkish Air when I can. I like it a lot"
Contra: "This flight was a standard deviation below the usual quality. The crew seemed inexperienced, and the service was slow. The business-class cabin was only about 40% occupied, and yet the crew seemed unable to provide quick service. As I say, this is not normally the case, but it was a little disappointing."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything was great! Flight iand boarding was on time and the service provided by crew was simply the best. I enjoyed the entire flight."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The Price!"
Contra: "Would have appreciated different breakfast choices."

Pro: "I like that two meals were served, beverages were available as well as snack throughout the flight. Each seat had its own television and option to watch a movie, TV show, or listen to music."
Contra: "There were too many announcements being made when they could've combined them. It was disrupting to those watching or listening to something."

Pro: "The service and entertainment!"

Pro: "Easy to get exit row seat, very nice crews, good food incl. free wine."
Contra: "Istambul Intl. Airport: Wifi requires a code to be sent to a working cell phone. It never worked for me (and that on 6hrs+ layovers there) and obviously people with only a pc or iPad/ipod/iphone without working sim card are screwed. If you offer free wifi, don't add ridiculous requirements that no one can fulfill."

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "Best long distance airline I have flown to date."

Pro: "We travel and used different airlines but Turkish airlines is one of the best."

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "The seats were so comfortable"

Contra: "Allow business passenger to use front bathroom."

Pro: "Overall a nice and good flight"
Contra: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Pro: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Contra: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Pro: "The crew was very kind"

Pro: "Information sharing by pilots and crew. Economy class leg room is good."
Contra: "All good up to the level"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Flight arrived on time"
Contra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pro: "KLM STAFF WERE VERY PROFESSIONAL"
Contra: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Contra: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Pro: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contra: "Not being to help on the ground in Copenhagen with delta issues"

Pro: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Pro: "Very friendly crew and on time with no problems."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Too hot inside the aircraft"

Pro: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contra: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Pro: "The crew"
Contra: "Seat comfort"

Pro: "Being fed was amazing and watching free TV was great!"
Contra: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pro: "Food provided, staff kind"
Contra: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Contra: "Boarding could be better"

Pro: "The crew was really friendly."
Contra: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contra: "wasn't able to take the flight since I missed it"

Pro: "Face recognition was amazing"
Contra: "Too hot on plane"

Pro: "The staff tried to help me when it was evident we would not arrive on time"
Contra: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Pro: "Comfortable and well laid out seat area"
Contra: "Food was a little substandard for business class"

Pro: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contra: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pro: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "We got a meal for a 1h flight only"
Contra: "No entertainment but normal for this type of flight"

Pro: "Great service"

Contra: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pro: "Good Experience"
Contra: "Nothing much"

Pro: "Friendly staff, good service and on time departure/arrival."

Contra: "Food"

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pro: "On time"

Pro: "The cabin crew were pretty good. That's about all that was good."
Contra: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pro: "Flight was delayed for three hours and was a very stressful flight"
Contra: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pro: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Pro: "Airline staff good and professional"
Contra: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Pro: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Contra: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."

Pro: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Contra: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Pro: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Contra: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pro: "Food and drink service"
Contra: "Boarding pass facility"

Pro: "Everything's just fine"

Pro: "Timely, clean, friendly efficient crew, food"
Contra: "Less pressure during boarding"

Pro: "Nothing"
Contra: "We should have been notified the day Egypt announced the airport was closing on March 19th. Our flight was scheduled for March 23rd. If it wasn't for the US government STEP program we would not have known the airport was closing before our scheduled flight. Emails should have been sent the day it was announced."

Pro: "The crew"
Contra: "Old seats Poor entertainment"

Contra: "They lost our bags and we had to wait almost 2 hours to fill out the required bag forms."

Contra: "All"

Contra: "This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline."

Pro: "The seats was more comfortable large,"
Contra: "The coffee is not good,"

Pro: "Kids got souvenirs."
Contra: "Should serve more water and drinks."

Pro: "quiet cozy welcoming resort."

Contra: "It was 1hr and 30 minutes delayed not for technical issues not for weather not for traffic just they said we are waiting an other passenger That is why I missed my New York to Boston flight that guy he didn’t miss his flight but I missed because aeroflot had a stupit customer service"

Pro: "One of the crew member was very nice. I had not ordered the veg meal but he managed to find some vegetarian items for me for both meals. Very polite guy"
Contra: "It was very hot on the aircraft. Lot of passengers has to resort to using safety instruction card as waving fan."

Pro: "On the overnight flight we were given pillows, blankets, eyeshades, headphones and slippers. The two hot meals were preceded by printed menus so we could make our choices before they were served. An ice cream snack was distributed between the meals.The flight was smooth and not too crowded."
Contra: "A little warm in the cabin, with no individual air control. Neither the touch screen nor the remote for controlling the screen worked well."

Pro: "My trip was always on time"
Contra: "Nothing"

Pro: "Friendly crew they speak Good English,and they are highly professonal."
Contra: "When you asked to pay for another baggage or to upgrade they’re sending you to pay in the chashier."

Pro: "Very good food"

Pro: "5 star"

Pro: "All crews are very polite and nice looking!"

Pro: "THE BEST COMPANY!!!!!! EXCELLENT SERVICE! AEROFLOT REALLY CARE about people!!!! THANKS!!!!!!!!!"

Pro: "Nothing. According to Aeroflot, Russia and Belarus are one country. I don't need a visa for Belarus, and I transit through the Moscow SVO several times per year with no problems. Today, Aeroflot denied my boarding and said that I need a visa to be in the Moscow airport. They said that Belarus "is considered to be" a domestic flight in Russia, while they also admitted that Belarus is a separate and independent state."
Contra: "Kayak, if this is, in fact, correct, why did you sell me a ticket to transit in Moscow? You have my passport information. I demand a full refund immediately."

Pro: "Nothing . Never flying on this again"
Contra: "The connection flight left even before my flight from US landed. What kind of service is this?"

Pro: "Fast boarding, friendly crew, clean plane, overall good"
Contra: "Boarded rear of plane, landed late due to head winds"

Pro: "Flight was smooth and comfortable. Boarding was easy. Flight crew was attentive."
Contra: "All airline food is bad Aeroflot is no exception. All flights are cramped and uncomfortable. Aeroflot was no exception."

Pro: "...."

Pro: "2 meal services provided more than enough food. Simple boarding process- everyone at once. There were also blankets, a pillow, and little disposable slippers provided."
Contra: "The tv in the seat back in front of me didn't work. It would not even turn on. The flight attendant wanted to move my bag from the overhead compartment to some location I couldn't understand because someone had a suitcase and they were running out of room. I was there first and did not want to move my bag."

Pro: "From Athens to Moscow, the crew was very nice and friendly. I was happy we had a meal served and allowed wine. Boarding was easy and smooth. I appreciated having connection to charge my phone."
Contra: "The space was small which is fine for a 4 hour flight."

Pro: "Nothing Nothing Nothing Nothing Nothing Nothing Nothing"
Contra: "Everything about this airline is bad, very old planes, very unconfortable, uneatable food, etc. Everything is so bad, I can't believe an airline with such low standards still exist in 2017."

Pro: "The selection of entertainment"
Contra: "Not enough blankets could handle the temperature the aircondioning was set to. Headphone jack only worked for one ear, staff was slow."

Pro: "Flight attendants were cheerful and pleasant, good choice of movies, food was decent."
Contra: "Rude service at check-in. No eye contact from personnel. Online check in did nothing to expedite the process; we had to wait in line with everyone. Airport personnel did an okay job maintaining order with the extremely slow line. Security/TSA was typical for JFK - rude barking of orders, barely comprehensible even for me (a native New Yorker). No signs telling people to take out laptops or remove shoes. Staff joke among themselves while treating passengers rudely. It's an embarrassment to me as an American. I don't know why they can't fix this pathetic state of affairs. Other airports do it much more efficiently and politely."

Pro: "Nothing"
Contra: "Everything"

Contra: "The line to checkin was THE LONGEST checking line that I have ever seen. Perhaps it was because the flight took off on Vriday afternoon when most Israei,I don't work snd there were an inadequate number of checkin clerks. But that is NO EXCUSE. I have also never been on a p,and with so many small children....who were VERY noisy. You should seat them all in one section, curtained off from other passengers. It was an unpleasant experience."

Pro: "I wasn't sure what to expect, but the airline was better than I thought. Good food (2 servings), decent entertainment, and nice amenities (pillows, eye mask, slippers) for economy class for an international flight. For the price I paid, I would fly Aeroflot again. I wish I would have gotten my Russian transit visa prior to my trip. I knew about it, I just didn't want to pay the $200. SVO airport is great and open 24hr, but having a 20hr layover is tough. p.s. Don't let a hotel/Airbnb tell you you don't need a visa - you do! I watched 2 girls have meltdowns in the airport because they had hotel reservations, but no visas. Sad, wet eyes does nothing for Russian airport officials."
Contra: "The staff, but you have to remember that Russian customer service is different from American. Some of the staff were really friendly and nice. I think they were compensating for the overtly rude ones, so it even itself out. Boarding at the airport isn't always clear if your flight is boarding or not. Pay extra attention to your gate and time changes."

Pro: "Direct flight. Nice and friendly stuff."
Contra: "Too much A/C and I couldn't turn it down. Not a big choice for food."

Contra: "There was only one food option. Sound on my tv station was broken."

Pro: "the service, the personnel, were good."
Contra: "There was no entertainment on the plane. the food wasn't good."

Contra: "SVO (Moscow) airport was dysfunctional. Two Aeroflot employees told me to stay in terminal E for my flight. I waited in line for one hour (they only had three people checking bags!!!). I get to the counter and I'm told it's from terminal D. Thankfully, my checked bag made it. In sum: ask and confirm with more than two people since Aeroflot employees speak no good Angleski."

Contra: "A delay in the first flight caused us to lose our continued flight to Phuket and were stuck in Moscow 24 hours"

Contra: "Boarding from tokyo was a mess... Had to wait 1.5 for check in"

Pro: "On time,new airplanes."

Pro: "The flight services were good, on time, and efficient!"

Pro: "Good crew. New airplane. Good meal. Comfortable seat"
Contra: "Sukhoy SuperJet is very noisy. Seats might be wider. Tickets might be cheaper."

Pro: "Everything was fine, as usual, uneventful. No luxury or anything of the extra nature, you just get exactly what you paid for:)"

Pro: "The in flight service and check in were excellent."
Contra: "The flight was delayed and postponed no info was given."

Contra: "Seats are not as comfort as I expected"

Pro: "Fine crew. Good entertainment system. Food was ok no more than that."
Contra: "Unfortunately we did find how to order vegetarian food so we couldn't eat to much. Was ok no more than that. The sits not close to the the windows was strange."

Contra: "No problems"

Pro: "On time"
Contra: "The food"

Contra: "I think I cannot think even one thing that I like about Aeroflot. Staff behavior was very very rude and unprofessional - didn't know how to talk to customers. In flight food special meal Asian vegetarian was the worst food I had. Air hostess were very rude and unprofessional, brought me non veg meals instead despite of special requests. Both of my flights were delayed which made me miss my connections delaying my trip by 1 day and missing my other connections which made me incur a loss of more than $200. The remuneration I was given for meals was enough for just 2 chocolates a meal."

Pro: "Nothing redeeming about Aeroflot"
Contra: "Flight was delayed four hours. Sat on first plane for an hour before they announced mechanical problem. Meal voucher given during airport wait, but no announcement was made and some passengers weren't aware. Staff was curt and unhelpful."

Pro: "All good"
Contra: "N.a"