Găsește zboruri ieftine către Puerto Morelos

Pro: "Better than all others at this time."

Pro: "Professional nice food"

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Contra: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

Pro: "Always excellent"

Pro: "Best service"

Pro: "Overall experience"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"

Contra: "Very hot inside the plane"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "crew, fod, entertainment was great"
Contra: "seats"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Pro: "Everything"

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Contra: "Departure is 4 hours late. Missed connecting flight at Istanbul. Asked us to pay for Visa to stay in hotel. Did not have money. Also forgot to take Credit card from USA. As per the rule Airlines has to pay for Visa. They never paid. Asked us to pay. Totally harassment. Never book Turkish Airlines in my remaining whole life. Also will this incident to all my friends after going back to USA. Very very bad experience. Sat down 24 hours at Airport without food and sleep. Mostly will file a case against Airlines."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "They treated us so well--always with a smile! The crew always went out of their way for our comfort and we really enjoyed the flight--as much as a long overseas flight can be enjoyed, that is!"
Contra: "Sometimes we didn't have a choice on the food because one of the two choices was gone until it got to us, but we still enjoyed the different food than we usually eat."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Good crew"
Contra: "The moms with babies would do with a little help."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The service and entertainment!"

Pro: "Free beer, edible food, free tote bag with earplugs blindfolds and (crappy) ear phones"
Contra: "Very small seats, long layover in airport with minimal entertainment options, security risks of spending layover in terrorist attacked airport, flying from prague we had to fly 3 hours East only to fly 12 hours West...24 hours of travel to fly from eastern Europe is not necessary. Next time I'll pay more and avoid flying through Istanbul."

Pro: "x"
Contra: "x"

Pro: "The space was incredible had enough leg room, the food was delicious, the amenities like the movies and music and games made the flight feel a lot quicker loved this air line!!!!"
Contra: "The bathroom needed a little more maitence that's all!!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "Customer service was excellent"
Contra: "Delayed flight making it ease to miss your connecting flights.."

Pro: "Turkish delights on-board and relatively pleasant crew."
Contra: "Ok overall"

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Contra: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."

Pro: "The food they serve is really good. The touch screen pad for the video selection was easy to use."
Contra: "N/A"

Pro: "Service and food was excellent"
Contra: "Cabin pressure was awful last 30 mins. My ears and teethical were killing me."

Contra: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pro: "actual flight ok"
Contra: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."

Contra: "Perfect. Nothing to complain about."

Pro: "Food and crew were good on flight."
Contra: "Groumd crew at the ckeck-in desk was not goof. When she gave seat assigent, she was lying yo me or no knowlegde of fleet."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Contra: "Lost a whole day and a half of vacation!"

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "I liked the food and the election of entertainment. I’m"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Pro: "Very helpful and nice cabin crew, very tasty food! And comfortable sitting. Would recommend to a friend."
Contra: "That damn crying kid behind me that kept kicking my chair and crying the whole 8 hours."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "Overall okay. Boarding was substandard"

Contra: "crew was not friendly"

Pro: "Decent selection of movies."
Contra: "cause it was a sauna. Temperature of the airplane was waaay to hot. Individual seats didn't have control of any vents. I had to get up and walk to bathroom area just to cool off."

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "My highlight for the travel was the AMAZING flight attendant named JENS. He is a bright soul. Positive, sharp, witty, and humorous. Just what I needed on a 8 hour flight over the Atlantic."

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Pro: "Very nice"

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Pro: "phenomenal transfer from one flight to the next, thank you lufthansa"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Contra: "Customer service and seats/rows extra small"

Pro: "Lufthansa always does an excellent job, even with a gate change."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "food remarkably good decent entertainment comfortable temperature on time, not waiting everything went as expected."
Contra: "sadly, airplane seats just aren't that comfortable. But that is universal and expected."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Contra: "Second baggage charges"

Pro: "The food was very good, as well as the crew"
Contra: "The assistant to the handicap people is very poor l missed my flight from Frankfurt to Cairo because of the poor assistance it took them for ever to transfer me to my connection although I letting them know the timing of my flight"

Pro: "courteous crew, clean equipment, right temp"

Pro: "Clean, good pilots and quick"
Contra: "Food was bad"

Pro: "The crew, flight, food was great. At OTP, they don't take your shoes off and I rang because I had a metallic zipper on my boots. That costed me an extremely nasty and abusive pat down. They also searched my handbag, taking my stuff out and asking about everything, including eyeglasses. I was so upset that I forgot to take my passport from the bin."

Pro: "Upgrade to 1st class"

Contra: "The ladies taking care of the passengers were rude. The expressions on there faces when I asked for something made me feel like I was bothering them."

Contra: "Flight originally scheduled for 6:10 am. Only found out the day before, via email to print boarding pass, that it was moved up to 5:40 am!"

Pro: "Crew was helpful and food was very good"
Contra: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Contra: "Late departure. Rush to connect."

Contra: "Entertainment"

Pro: "Good for both."
Contra: "Bigger seats."

Contra: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Pro: "Awful"
Contra: "Everything"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Contra: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pro: "Face recognition was amazing"
Contra: "Too hot on plane"

Pro: "Restrooms clean, decent food and drink, nice cabin crew."
Contra: "No complaints"

Pro: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pro: "Friendly crew."
Contra: "So many people on a 747!!"

Pro: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contra: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pro: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Contra: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pro: "Professional crew. Good boarding."
Contra: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Contra: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Pro: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contra: "Cramped seating."

Contra: "Customer service"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Contra: "there was no lounge close to our departure gate"

Pro: "I got some rest"
Contra: "unable to charge my phone or watch movies"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Contra: "Bag was lost"

Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pro: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Contra: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."

Pro: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contra: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pro: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Contra: "Flight was delayed due to weather in Amsterdam area"

Contra: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Pro: "was very quick"

Pro: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contra: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Pro: "newer plane, good staff"
Contra: "need better and more food options, more often"

Contra: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Contra: "magazines very dog eared and some badly torn"

Contra: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Pro: "quick boarding, responsive Airline stewardess, very polite."
Contra: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pro: "Friendliest economy class service I've ever encountered."

Contra: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Pro: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Contra: "Quite bummed the plane didn't have wifi / USB"

Pro: "Nothing"
Contra: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Pro: "...The transfer at JFK was terrible"

Pro: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Pro: "The service of the crew onboard"
Contra: "Entertainment not to many recent movies and the boarding process was a little bit confusing."

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "New plane, new seats, new entertainment system. All very goo to great. The dinner was above average in terms of taste but the breakfast was pretty ordinary."
Contra: "Breakfast food wasn't very good."

Pro: "Crew was good, boarded early and arrived a bit early."

Pro: "Friendly crew in business class"
Contra: "Bed was angle lie flat. Meal service dragged on for too long."

Pro: "The seats"
Contra: "Could have more choices of food and drink"

Pro: "staff, airport"
Contra: "delayed boarding"

Contra: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Pro: "The schedule and timing"
Contra: "The airport, some of the crew, the aircraft seats, the entertainment system"

Pro: "Crew was nice."
Contra: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pro: "Crew was wonderful and welcoming!"

Pro: "Everything was great"
Contra: "N/A"

Pro: "The crew was pleasant and boarding efficient I lucked out with first class"

Contra: "Check in process running smoothly and better announcement of gate change"

Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Pro: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Contra: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Contra: "They lost my luggage :("

Pro: "Cheap ticket"
Contra: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Pro: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Contra: "Le capitain et l’aterrisage"

Pro: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Contra: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Pro: "Modern aircraft with power, big screens etc"
Contra: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."

Pro: "Direct flight from Indy to CDG is great. The plane was not so full, so I hope business improves so we can keep it going. Very smooth flight, with good and friendly crew."

Pro: "Staff"
Contra: "We were 2h late"

Contra: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Pro: "I like traveling with AirFrance in general."
Contra: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "Crew was very nice and the plane was clean and comfortable"
Contra: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"

Pro: "The cabin crew were excellent"
Contra: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Contra: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Pro: "The friendliness and courtesy of the staff."
Contra: "One piece of my luggage was left behind in Paris."

Contra: "The flight was late, real late."

Pro: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Contra: "Like all airlines , the seats could use a few more inches of space, even two would be nice."

Pro: "Cabin crew very friendly and caring."
Contra: "Airport services and lounge are OK."

Pro: "Good service at gate and on board"

Pro: "Crew was nice and responsive"
Contra: "The overall experience is regular at best"

Pro: "Seat comfort in business class Professional and friendly crew"
Contra: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Pro: "Short, lots of leg space"

Contra: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."

Pro: "the food"
Contra: "no room for legs"

Pro: "Priority boarding"
Contra: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Pro: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Contra: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Contra: "Food was not good."

Pro: "Nothing"
Contra: "Everything. AF changed seats without authorization or notification, separating a mother from her 3 year old daughter. Their entire attitude was "nothing to be done, now board plane and leave" no compensation was offered, nothing done to remedy their mistake or rude behavior and treatment"

Pro: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Contra: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Pro: "Standard stuff"

Contra: "Too crowded"

Pro: "I like service of AF"

Pro: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Pro: "I didn't feel cramped in a Window Seat. Two meals were served during the flight. It was nice to get back to being fed something other than skippy snacks on an airline flight."
Contra: "I was ignored over and over again as ice cream, drinks and snacks were offer by the crew. It would have been nice if some would ask me before falling asleep if I wanted to be roused for snacks and desserts. After being on back to back flights of more than 10 hours each it would be considerate for the crew to be aware of my length of travel and to make sure they don't assume my resting my eyes is the same as me being asleep. Even when I was awake it appeared I was being overlooked, ignored and left out of complimentary services I saw other receiving....my bad for not asking to be noticed."

Pro: "Same as above, the crew was very friendly and the food was great."
Contra: "Seating was cramped and uncomfortable for a tall person."

Pro: "renovated cabin"
Contra: "delay, boarding somehow inefficient"

Pro: "Overbooked our flight and we had to wait for everyone to board until we were confirmed we could go"
Contra: "Overbooking"

Pro: "Crew was excellent nice and efficient, food was good"
Contra: "We waited at the airport for 5 hours instead of 2 and even before boarding we waited more 1h without explanation and the crew at the airport was not nice"

Contra: "Ground attendants forced us to check standard roller board suitcases to save space but there was plenty on plane and they were nice about it at first till you said not then they became particularly nasty about it. Very uncomfortable seats and not leg room."

Pro: "The flight attendants were so funny, uplifting, friendly, and willing to help that it turned the flight into an alternative experience."
Contra: "The seat, food, and movie selection don't apply to what a premium flight promesses. 370 eiro upgrade is way too expensive for only a little difference. I took premium two years ago and there was a real difference, but now they cut food and movie experience to half it was."

Contra: "Late departure"

Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."

Contra: "I didnt like the fact that we had to pay for a cup of tea. Surely that should be complimentary."

Pro: "Flight attendants were very efficient and kind. They tried to Provide every need. They dressed very professionally and for always accommodating. Possibly best airline crew ever."
Contra: "Provide every need. They dressed very professionally and were always accommodating. Possibly best airline crew ever."

Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."

Contra: "40 minutes before landing I wanted to use the toilet but was refused because the seat belt lights were on. So I had to wait till landing. Wasn't really much turbulence at all."

Pro: "Left and arrived on time. Bag travelled free."
Contra: "No legroom for tall people. Stuffy cabin."

Pro: "Crew were friendly"
Contra: "Poor entertainment - no individual TV screen or choice of entertainment. Food was very poor. We were 9 min late due to crew shortages."

Contra: "It was terrible cold. We received no free food or drinks."

Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pro: "Crew were exceptional in service friendliness and attentiveness."

Pro: "On time"
Contra: "Paid for bulkhead seat and was not given a bulkhead seat."

Contra: "Cancelled for no reason"

Pro: "The plane was new. The crew was awesome and the flight short."

Pro: "The room on plane to Heathrow, wouldn’t know about way back considering I had to rebook onto Air India..."
Contra: "Just the fact that BA decided to hold us in UK for 6 hours to get their full pay and the fact that Heathrow ground crew had not enough de icing equipment and resources were at an all time poor response. Three hour lines for checking on status of bags, status of flights, unable to book a hotel through BA and got nothing from them. I didn’t enjoy freezing and staying there in Heathrow freezing... plus I didn’t fly this flight home due to fears of them not being able to handle a coating of snow versus what loads of snow we recieve in the states. I had to take Air India home to the US AND HATED IT... thank you BA and especially Heathrow Number one for lack of response and total irresponsibility..."

Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Contra: "Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible."

Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"

Pro: "boarding and crew"
Contra: "no drinks within a 2 h flight"

Contra: "Thank you"

Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Pro: "Perfect landing"
Contra: "Not enough food in a meal"

Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"

Pro: "The entertainment, food and crew were good"
Contra: "The seats on the 747-400 were less comfortable than the Airbus 300 going to London. The airbus also provided several more inches of legroom."

Contra: "The BA crew at the check in needs improvement. BA has different standards from other carriers that make it confusing. Bag sizes for on board carry on luggage accepted by other carriers are not accepted by BA. So you can fly in with one carrier and then BA says that the bag cannot go on the flight. In a different flight our flight was cancelled and rescheduled to the next day. I have been trying to find out how to get compensated for this as it says on their website and have not been able to do that yet."

Pro: "comfy seat Nice head side support Nice service Professional crew and pilots - especially the very informative and genial pilot on flight 203"
Contra: "Website better now, but still clunky and cranky to use. Hard to find flight status info OUTRAGEOUS To charge for seat selection on a $1000+ ticket!!! App useless-- did not work for flight status checking BA VERY poor on updating us on flight delays: Kayak informed us of delays by email, not a peep from BA. Hard to set up flight notifications. Boarding process completely baroque: With 6 different priority statuses, should we be in this line or that if we have x status, but are flying this class. Comically absurd."

Pro: "Flight was on time and arrived a little early"
Contra: "Older plane"

Pro: "Not much."
Contra: "Crowded seating at back, shaky entertainment tablet, worst plane food (pasta) I have ever eaten."

Pro: "A. Wet nice and observant stewardess helped me off the plane and onto the waiting bus.. Very kind and helpful"

Pro: "the flight was very comfortable and we had a very pleasant flight. The food was very tasty, and all in all the flight was very high standard."
Contra: "there was some air hosts strike so service was slower than expected, but all in all the crew was able to attend everybody's needs. landing was a bit rougher than usual."

Pro: "The information provided while waiting for the flight to take off was informative."
Contra: "I was not able to choose a better sit or buy an upgrade on line and this was not possible while checking in even though it show on line I could it did not allow me."

Pro: "The flight was on time. The wheelchair I had ordered was also on time and handled well. There was a wheelchair waiting for me when I got off the plane and someone helped with our luggage."
Contra: "I paid two pounds for a cup of tea that was not very hot. I couldn't use money and as my credit and debit cards were visa, the machine would not accept them. I think that giving your customers a.free drink would not break the company!"

Contra: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."

Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Contra: "Never again will I fly with this airline! Had a horrible flight , food, service going from Chicago to Athens with portion of the plain empty and same thing again back."

Contra: "Wish water had been available For free London to Framkfurt"

Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."

Contra: "Beverages not included and food only by asking"

Pro: "Prompt service"
Contra: "Tea was excellent on Chennai London flight but not that good between London and Chicago"

Pro: "The food is good , the comfort is little bed the chairs is to close the other passsanger in the front is make nervous ,evert"
Contra: "Everything it's ok just the check in sometimes is take longer that the fixet time"

Pro: "I would have liked a better choice than chips. Something less salty and more healthy."

Contra: "The drop down food trays were dirty and we had to ask an assistant to clean them. The light refreshments were served late - we were landing just as they were handing out the drinks."

Pro: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Contra: "Chaotic and ilogical boarding"

Pro: "Fast, courtesy of flight attendants, high tech, good meal"
Contra: "N/A"

Pro: "Absolutely nothing"
Contra: "Being trapped at Edinburgh airport. The incompetence of BA. The shocking state of their aircraft. Their inability to understand customer service."

Contra: "Could not check in advance. At least this was not clear to me from the email notification."

Pro: "Crew was friendly and helpful. Flight smooth."
Contra: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."

Contra: "no food, no drinks because short flight"

Pro: "The luggage was delayed, but at least the delivery service made a good job at delivering early next day and keeping me informed."
Contra: "I had booked and checked in at an aisle seat. When I arrived, somebody else had occupied my seat. Instead of making them go, I had to move to a window seat. The crew did not help."