Găsește zboruri ieftine către Cancún

Pro: "Nothing"
Contra: "See previous"

Pro: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."

Pro: "See previous comments"
Contra: "See previous comments"

Pro: "The crew was nice"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "All was great"
Contra: "Nothing"

Contra: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Pro: "Crew was awesome"

Pro: "Amazing crewkeep"
Contra: "Keep going"

Pro: "The movies were entertaining"
Contra: "Delays."

Pro: "Flight was smooth, arrived early..crew was prompt and courteous."

Pro: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Contra: "Not enough pens"

Pro: "When I finally got off the plane"
Contra: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Pro: "Nothing - missed flight"
Contra: "Need to reschedule flight to tomorrow morning...."

Pro: "Not much"
Contra: "Seats very uncomfortable no room to move"

Contra: "Flight was delayed."

Pro: "Excellent check in and boarding service"
Contra: "Cleaning of the airplane could be done better"

Pro: "Fly attenden alwas with a beautiful smile"

Pro: "Clean and spacious plane, relaxed and organized gate cre"
Contra: "Crew member passing out ear buds ran out and never came back"

Pro: "Almost everything."

Pro: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Pro: "Free movies on plane, quick boarding! Ok time :)"

Pro: "Like the fact I could watch 2-3 movies. Love the gluten free options for snacks."
Contra: "All of the couples were not assigned seats together. I've never seen anything so stupid. So before the plane took off, about four of us ladies from all over the back of the plane stood up and each jumbled a bunch of seats like a rubix cube so the men could then get up and go sit with their wives."

Contra: "Gate agent @ LAX calling every single passenger with a lot of noise around couldn't hear. I had to go and check myself a couple of times."

Pro: "Food was amazing tasted and seasoned well. Not bland, really good salad and chicken."
Contra: "Delay. (liked kayak delay updates tho!) crew not very attending and it looked like they didnt care. In order to keep folks busy because of the delay. They gave out immigration and customs papers out, but refused to give pen. I literally didn't had one and answer from the crew was like that. " Excuse me do you have a pen by any chance?" . "NO! I dont! asked them" pointing out to other crew members, -this is the best part- the female stewardess had clearly visibly a pen in her front shirt pocket! Sitting around and trying to kill time and no pen still. While busy with food and other stuff, i fell asleep. Then after a while when going to the restroom i asked the male steward if he would have a pen please, he pointed out they dont have any pens. ( please note he marked on his check board, who is getting which meal on the first class)"

Pro: "We loved Jaimie and Dana with Delta, two super nice ladies working at check-in and bag drop counter. We were running late and a bit confused, both of the ladies helped us with the whole process, re-assured is that all will be well. They did so with a great genuine attitude. Thank you again Jamie and Dana :)))"
Contra: "More leg room wouldn’t hurt!"

Contra: "That we did not have a seat assigned"

Pro: "Everything was great from boarding to landing."

Pro: "Loved having the Movie and tv options on the flight, really passed the time"
Contra: "Flight was overbooked, seat assignment at gate, was very anxiety provoking. I was concerned would not get on flight."

Pro: "Nice upgrade since we didn’t have seats! Delta was a good flight but don’t ever wanna fly on Aeromexico again!"
Contra: "Had all my jewelry stolen from my luggage!"

Pro: "Friendly service"
Contra: "The booking was done through vayama and the confirmation numbers didn't match with delta's. It was confusing. I had to talk to a delta rep and give her the eticket # and at that point, she gave me a new confirmation #, that I was able to use to check in with on delta"

Pro: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Contra: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Pro: "Flight attendants seemed nice"
Contra: "Too tight in the seats"

Contra: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Pro: "Quick and everyone was friendly"

Pro: "Boarding was easy"
Contra: "Seats, the whole flight experience"

Pro: "direct flight from bdl to cun."
Contra: "reclining seats that doesnt give much room to person behind recliner"

Pro: "That I landed safely"
Contra: "1st class was horrible."

Pro: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"

Contra: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Pro: "The crew was outstanding, polite, and professional."
Contra: "Seats were comfortable, but much too crowded. The seating would have been very good for children but for adults it was much too crowded. My knees were up against the seat in front and my back is sore from having to spend most of the trip twisted to try to fit into the small space. Also, my seat was is row 16 and was called a “premium” seat and I was charged an extra $24 for it. I did not find it any different than all the seats around me. What was the extra charge for?"

Pro: "nothing"
Contra: "They lost my luggage."

Pro: "great flight free movie going down"
Contra: "no free movie/tv coming back"

Pro: "Very satisfied. Great service"

Pro: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Contra: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Pro: "Outlets to charge your phone and watch movies."
Contra: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Pro: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive."

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Pro: "Flight was in time with no delays. Arrived in Germany early!"
Contra: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "I always had a great experience with Lufthansa."

Pro: "The flight was full. service, food and entreatment was excellent"

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Pro: "THE FLIGHT LEFT ON TIME."
Contra: "LUGGAGE IS LOST. THE FOODS WAS NOT VERY GOOD."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Pro: "Efficient and well-run operation. Professional and attentive flight crew."
Contra: "Extremely loud engine noise in Economy Cabin. Concern on impact on hearing during transatlatic flight. Crampt seating."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "all are O.k"
Contra: "delays"

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Contra: "Seat was double booked luggage never made it out of Berlin found out that I was canceled from Munich to lax no one ever said how it happened extremely stressful"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Contra: "Didn't take it"

Contra: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Pro: "So rude crew"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Comfort"
Contra: "Internet"

Pro: "Great atmosphere, crew was excellent!"
Contra: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Contra: "Still don’t have my luggage yet"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Contra: "Flight was delayed, had to run to my next connection flight."

Pro: "Planes were on time and connections made."
Contra: "One bag delayed as not put on flight and food could be better."

Contra: "Crew members in Amsterdam were very rude and disrespectful"

Contra: "The plane is so old..,"

Pro: "very nice crew"
Contra: "my baggage was lost"

Pro: "Fantastic gate agents!"
Contra: "The food was terrible."

Pro: "Just as I expected. And I made my last connection easily."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Staff rude and short"

Pro: "No delay and nice staff"

Contra: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pro: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Contra: "Entertainment"

Pro: "Service is awesome. Food is great."
Contra: "People with short connection are affected by the 15 to 25 minutes delay."

Pro: "Like the overall KLM experience"
Contra: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Smooth flight."
Contra: "Seat a little cramped."

Contra: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Pro: "Great service"

Pro: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Pro: "Time and Good clean place.. in This case airpöane.."
Contra: "It was not entreteiment st all"

Pro: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Contra: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Pro: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Fabulous trip with friendly, helpful staff"
Contra: "Nothing"

Pro: "Really friendly staff. Great service"

Pro: "Excellent very good"
Contra: "Everting so good ex"

Pro: "Delayed flight but staff apologized as for safety reasons."
Contra: "Very late arrival"

Pro: "Service provided by the staff"
Contra: "The navigation of the entertainment system is not very friendly"

Contra: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pro: "Flight was delayed for three hours and was a very stressful flight"
Contra: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pro: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Contra: "Nothing to be honest . All positive."

Contra: "Two hours delay in the start."

Pro: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contra: "Nothing!"

Pro: "great choice of entertainment content, friendly crew"

Pro: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Contra: "The seats in economy were a little too small for a 12 hour flight"

Pro: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contra: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Pro: "Crew was friendly, and the food was better than the usual KLM fare."
Contra: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Pro: "Service of the staff was great"
Contra: "Turbulence, with all our technology we still cannot avoid this?"

Contra: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pro: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Contra: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Contra: "The food was not as usual."

Pro: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Contra: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."

Contra: "Flight was delayed for 4+ hours"

Pro: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Contra: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Contra: "Staff Curtsy and overall gestures!!"

Contra: "Delay in take off 45 min!!!!"

Pro: "The crew was great"
Contra: "1-2 +cms leg space"

Pro: "Na"
Contra: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Despite being a short flight, they gave food"
Contra: "Nothing. All ok"

Pro: "Crew memebers"
Contra: "Nothing"

Pro: "Seats are comfortable on Business Class. Service is good"
Contra: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Pro: "The whole crew is so kind"
Contra: "Delta made my whole first flying experience the best."

Contra: "More options for gluten free food. Always get the same dish"

Pro: "The crew was amazing and extremely helpful!"
Contra: "The food could have been better"

Pro: "Late departure, dirty, staff not friendly."

Pro: "Crew was solicitous."
Contra: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."

Pro: "Excellent service"

Pro: "crew great comfortable"

Pro: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contra: "Seats were not comfortable, even in Comfort + seating isle."

Pro: "The crew was excellent."
Contra: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pro: "Everything was great"
Contra: "N/A"

Contra: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Contra: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Contra: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Contra: "My entertainment device did not work the entire flight."

Pro: "The crew was very gentile."
Contra: "No enterteinment on the plane."

Pro: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Contra: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Pro: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Contra: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Pro: "Good selection of movies"

Pro: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Contra: "Le capitain et l’aterrisage"

Pro: "Onboard crew was friendly. Dinner was good"
Contra: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Pro: "Staff"
Contra: "We were 2h late"

Pro: "It was a wonderful flight and service . Hospitality and welcoming."
Contra: "Nothing everything was amazing ."

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contra: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Pro: "Crew was professional and friendly. Plane was clean. And food was served quickly without the hassle of ordering from a menu and paying. And it was delicious. Best airline food I’ve had in a long time. The chocolate dessert was incredible. And a coffee to go with it. Made a three hour flight very pleasant."
Contra: "All airlines need to remove a row of seats and give everyone just a bit more legroom."

Pro: "Food was excellent and crew was very nice."
Contra: "Could not check in online before my flight and no zones to board just line up and go apparently."

Contra: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Contra: "The air France flight was overbooked and we had been in standby until the last minute"

Pro: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Contra: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Pro: "Standard stuff"

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pro: "Friendly crew; comfort; punctuation. Fast boarding"
Contra: "Simple food - very small amounts. No entertainment."

Pro: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Contra: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Pro: "Although plane was full staff moved us through quickly"

Pro: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Contra: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Pro: "Average flight"
Contra: "Food on AF montreal - paris flight and totally rude stewardesses"

Pro: "Friendly staff"
Contra: "Fly on time"

Pro: "Good seats, friendly staff, quick boarding."
Contra: "free snacks"

Contra: "With 2h30 hours delayed flight I missed my train and had to have a hotel Arcturus airport in Amsterdam and continue my journey only the day after."

Contra: "Old plane"

Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Contra: "all"

Pro: "They made up some time following a long delay"
Contra: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Pro: "NA"
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"

Pro: "Fantastic customer service!"

Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."

Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."

Contra: "No complimentary drinks, even coffee"

Pro: "Staff was very nice"
Contra: "Even soft drinks are charged at a fee, and this is not a budget line! And they lost one of our bags in Split."

Contra: "It was terrible cold. We received no free food or drinks."

Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pro: "Entertainment is pretty good, a nice selection to choose from. The food has improved since last year with their new menu. Crew were pleasant enough."
Contra: "I paid for an extra leg room seat, which for me was in front of the bulkhead. However, I think this caused more discomfort than comfort. There is no gap under the bulkhead to put your feet, so although you don’t get a seat in front of you leaning back, there isn’t enough room to straighten your legs out which on a 12 hour flight isn’t comfortable."

Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Pro: "Nice plane and nice staff"
Contra: "No free water or coffee? Absurd."

Contra: "Nothing"

Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"

Contra: "Just the room and comfortableness of the economy class seating"

Contra: "Thank you"

Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"

Pro: "Food and entertainment selections were very nice"
Contra: "The passenger behind me constantly moving and pushing against my seat"

Pro: "Pleasant and efficient"
Contra: "Flight delay - but that is not always under airline control."

Contra: "The foot rest broken and I told them they don't do anything even I have bad knees"

Contra: "Economy seats are very uncomfortable for a long flight"

Pro: "Flight was on time and arrived a little early"
Contra: "Older plane"

Pro: "Nothing. My entire group flew British Airways at one point of our multi-city trip and did not like them."
Contra: "QWebsite stated I could check in a bag free. Even when I checked in and specified I had a checked bag, there was no way to pay for it. When we finally checked in, I had to pay a higher price because it was at the gate."

Contra: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"

Pro: "Switch to Qatar Airlines"

Pro: "good meals, good seats, adequate in flight entertainment - this was part of a voyage all the way around the planet starting and ending in san jose costa rica - 5 different airlines and 8 different planes - eva was best but brittish air and iberia were a close second"
Contra: "even though i was at the airport almost 5 hours before the flight - the check in process left me with less than an hour by the time i got through the line twice and then through all the security points - they waited way to late to begin checkin - my kiosk check in was a waste of time since they did the same thing at the window - however, and fortunately for us - they did give us boarding passes for all three legs of the journey whereas the kiosk only gave two - Kuala Lumpur, London and Madrid - because my companion was traveling with a philippines passport we needed to stay airside at all three stops"

Contra: "During the checkin from Rome to SFO for some reason I did not received assigned seats to the flight # 285 from Heathrow to SFO. When I came to customer service - customer support said that they sold more tickets than airplane has. I was VERY disappointed. A a result they put me to the next flight 287 that was scheduled 3 hours later. They gave me money compensation. I would recommend British Airways not to work like that. From my side I will never use this airline company any more. Thanks."

Contra: "I think it's a real shame that BA have gone budget and no longer offer complimentary food on their shorter haul flights. At least they're using M&S though."

Pro: "Professionalism of ground staff in getting us to our flight Excellent service in the air Great entertainment selection"
Contra: "All good"

Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"

Pro: "Excellent Airline....."
Contra: "No Wifi"

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."

Contra: "Beverages not included and food only by asking"

Pro: "we landed"
Contra: "flight had a two hours delay flight attendants were rude and obnoxious will never fly on british airways ever again they shouldnt be allowed to drive people let alone fly them london is just fog and ugly faces british airways' customer service is the equivalent of wisdom teeth: they exist but no one seems to know why they should delete their airline altogether"

Pro: "New planes"
Contra: "Bad food. Very few portions. Serving drinks only once and making one pick a beverage for the meal and nothing mere."

Pro: "The treatment and luxury of being a business/first class passenger. I've been told I was (free) upgraded from economi class to business class. Actually there was no business class,- it was first class. Because after arriving and leaving the aircraft, I walked (like everyone) through the First class,-and it looked exactly like the "business class" I was sitting. I had all the luxury and service a first class passenger had,- from the champagne and all other amazing beverages to the high end luxury dining and of course the amazing service of the flight attendants. I would always choose BA again if Ihave the choice. Even if it's still "just" economy class. BA is just an airline that treats all their passengers as first class member. Thank you BA for this experience. Keep it up and please, never change."

Pro: "The food is good , the comfort is little bed the chairs is to close the other passsanger in the front is make nervous ,evert"
Contra: "Everything it's ok just the check in sometimes is take longer that the fixet time"

Pro: "Flight exactly on time, and crew were helpful without being intrusive."
Contra: "Cannot get on with the layout of BA business class - there is not sufficient room for me to lie flat (I'm only 6'4), the person next to you is uncomfortably intimate in the face-to-face layout, and there's no way to get out of a non-aisle seat without disturbing the person next to you."

Contra: "Taking out the middle seat in economy by sticking a tray in it and calling it business class is BS. Who does BA think they are kidding? cr*p class with cr*p service is what it is."

Contra: "Lack of snacks"

Pro: "Nice new airplane with good seat design and quiet and confortable in flight. AA crew was nice and entertainment was OK."
Contra: "Chaotic and ilogical boarding"