Găsește zboruri ieftine din Scotland în Bucureşti

Pro: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Pro: "Amazing crew"

Pro: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Contra: "Nothing"

Pro: "Arrived on time"

Pro: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Contra: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Pro: "Swiss quality, punctuality and reliability."
Contra: "No negatives."

Pro: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contra: "The delay to fly was the only issue"

Pro: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Contra: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."

Pro: "I was very pleased at the flight crew, the food and entertainment. We had a really fast connection in Zurich and our luggage made the connection, which was a big relief."

Pro: "Great services and the staffs. Very comfortable flight and plane"
Contra: "N/A"

Pro: "Crew was polite"
Contra: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Pro: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Pro: "Missed this flight because the first one was late"

Pro: "Missed this flight because the first one was late"

Pro: "The staff upgraded me to business. It was a great wxperience"

Contra: "Nasty passport control person at gate check in"

Pro: "Friendly staff"
Contra: "Seats were horribly uncomfortable"

Pro: "Friendly crew. Food was good. Good take off and landing."
Contra: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."

Pro: "Everything! Very professional, great food"

Pro: "Clean, modern plane, friendly and attentive crew"
Contra: "Cramped space in economy!"

Pro: "Flight was good"
Contra: "There was a one hour wait to get through passport control and go to the gate beyond the security check point."

Pro: "Very friendly crew, good legroom in economy, excellent meals."
Contra: "None"

Pro: "The flight left on time and arrived a bit early."
Contra: "Everything was fine"

Pro: "People friendly"
Contra: "Food was poor, really poor, no options for the children Headphone socket in the seat"

Pro: "I liked the staff and the chocolate"
Contra: "I didn't like the meal much and the lighting was too bright most of the time."

Contra: "The space for each seat was much too small, especially for the long uncomfortable flight. Seats also uncomfortable to sit on."

Pro: "Skop"
Contra: "Skopje airport personnel was very bad service ticket counter worst ever"

Contra: "We had almost 8 hours delay"

Pro: "Flight was on time. Food was good for airline food."
Contra: "Swiss air seems to have lost its service edge. The flight attendants just stood around and watched while I struggled with my cane and my bag. They only seemed to snap into action to tell people what to do or not do. I flew the same route two years ago and staff was really kind. Maybe the working conditions have changed; they seemed harried and annoyed (in coach, at least). And I don't think they had to stand in line for an _hour_ to check in (thanks, LAX)."

Pro: "Fast and efficient transport option to Berlin"
Contra: "All good"

Pro: "The crew was very attentive and friendly"
Contra: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Pro: "Best flight crew experience ever"

Pro: "One on the plane service and food were very good. In flight movies limited in number of choices"
Contra: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Contra: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Contra: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."

Pro: "The quiches are so yummy, and very compact and easy."

Contra: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Pro: "fast, all good"
Contra: "-"

Pro: "Nice smooth flight, good service, comfort, food, crew, and entertainment. Crying toddlers made it hard to sleep."

Contra: "Checking in we had a nasty representative, but other than that, all was well"

Pro: "super-friendly crew. efficient flight. great price."
Contra: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Pro: "Friendly crew and very professoinal"
Contra: "Old plane"

Pro: "Nice staff"
Contra: "It was good"

Pro: "At Montreal I was made to go through the customs, exit the airport, get the boarding pass, go through security check again. I was subjected to unnecessary hassle as Air Canada did not issue me boarding pass for the section of Motreal to Zurich at Los Angeles airport. Had I known that I have to come out of the airport, I would not have bought this ticket. Hopefully same ordeal is not repeated while returning from Zurich to Los Angeles via Montreal on June 30, 2016. There was a long queque at Montreal to board the place as it was not organized in zone wise."

Contra: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."

Pro: "on time flight; friendly staff"
Contra: "a little warm before takeoff; I did online check-in and I did not get the SMS with the link to download boarding pass; tried twice and didn't work; I've got in on email as luckily I had access to an wifi"

Contra: "The delay at the airport"

Pro: "Online check in did not work at all despite being a member. Could not get my seat which was super annoying. The desk person said my bag was too big despite being carry on size. He offered me business class but I wanted a window so I was further back. When I got on the plane I told the cabin crew I'd been offered row 3 and decided I'd rather be there and they acted like I was nuts. Not I,pressed."
Contra: "Not much"

Contra: "Large group of rowdy teenagers. The crew didn't ask them to calm down. Don't be shy!"

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "Very smooth flight. Everything was perfect."

Pro: "-"
Contra: "Will never use Lufthansa again"

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "As previously stated hated having to go through security again"
Contra: "Chocolate"

Pro: "amazing"

Contra: "This is the last time I perches a flight ticket from you."

Pro: "Very attentive crew. Top notch service and care."
Contra: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"

Contra: "Flight was delayed"

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "We were unable to fly this trip."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "Very good flight in business class. Comfortable seats and great service."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Contra: "Still in Munich."

Pro: "MRS-FRANKFURT on LH was awful but FRANKFURT to JFK was great for economy class. Flight attendant in my section was fantastic. Food was ok. Entertainment choices were excellent."
Contra: "When my flight out was canceled due to snow Lufthansa did not answer their phones despite hours of calling."

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Would have been great if the airlines "flying" had actually been Lufthansa! My electronic ticket said Lufthansa, check in at Lufthansa, but when I got there and tried to check-in...NOT Lufthansa! It was United. I deliberately went out of my way to NOT book with United when placing my reservation. Personal reasons. Won't book this way ever again."

Pro: "You can't beat the German's at efficiency. Awesome!"
Contra: "Houston isn't their hub and I have to put up with United."

Pro: "The in flight crew was great"
Contra: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."

Contra: "Didn't happen yet."

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "I really don't remember. I slept through the entire flight."
Contra: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."

Contra: "Not enough water was offered by flight attendants Wasn't offered an after dinner drink One of the flight attendant wasn't very pleasant"

Pro: "I love lufthansa"
Contra: "We waited 1 hour inside the plane for a tore change. That should have been done before take off time."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Pro: "Even the hot food was sweet."

Pro: "Lufthansa crew is generally efficient, polite, and professional."
Contra: "Wifi was slow."

Contra: "2.5 h delay"

Pro: "It was a relatively short flight. Boarding went well and efficiently. Flight crew was attentive."

Pro: "Good services fro pilot and crew members"
Contra: "Baggage allowed in Nigeria with attendant are hostile to passengers Samuel Fadiya"

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "Overall, great flight. Great service, food was excellent, flight attendants were very competent and very polite."
Contra: "Liked everything."

Contra: "Cannot ask for more"

Pro: "Although economy, it was pleasant and okay"
Contra: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."

Contra: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"

Contra: "To arrive on time."

Pro: "Professional crew"
Contra: "Depart on time"

Contra: "Seat spacing is small, to the point that it's impossible to remain in the seat few hours without physical pain in your body"

Pro: "Crew, seat"

Contra: "Was very satisfied with everything."

Pro: "The crew was great."
Contra: "My seat would not recline at all"

Pro: "Organisation"
Contra: "Short flight but not quite comfortable seats."

Contra: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Contra: "The food was so cheap... pasta and a muffin. I’ll be looking around for another airline."

Contra: "Complete experience and issue, resolution"

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Contra: "I missed my flight because of the delay in Zurich"

Pro: "It was a high quality service hands down."
Contra: "The available entertainment choices were a little limited."

Pro: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"

Contra: "Delay...."

Pro: "Flight attendants were friendly, courteous and helpful"
Contra: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Contra: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Pro: "On future flights to Europe, I always will choose Austrian Air. Very courteous service. Thanks!"

Pro: "Flight on time"
Contra: "nothing I can think of"

Pro: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Contra: "Poor announcements"

Contra: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Pro: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Contra: "All was great."

Pro: "Highly efficient transfer (45 minutes between flights)"
Contra: "too short a time to transfer between flights as a very long distance between gates,"

Pro: "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Contra: "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."

Pro: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Contra: "The food was not edible"

Contra: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Contra: "Sweet or saulty 'Snack' is a joke"

Contra: "Food is appauling!"

Pro: "The flight was comfortable and very timely."
Contra: "Very little leg room."

Pro: "Nothing special."
Contra: "Limited meal choices (I flew business class). It seems Austrian puts more emphasis on the Trans-Atlantic flights and less on short hauls."

Contra: "They cancel the flight without letting me know!"

Contra: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Pro: "Got to destination safe and sound and was thankful for that!"
Contra: "Boarding was messy. Food was ick- "chicken" tasted like a grade d boiled chicken nugget, terrible texture. Ladies on flight were kind, although not terribly helpful. Movie selection was pretty small and lots of Rated R movies, hard to find anything in the middle (not kids, but not adult)."

Contra: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Contra: "The departing time is quite bad 4:20 in the morning"

Pro: "The seats on Austrian airline are very comfortable"
Contra: "Lufthansa lost my luggage for the first two days of my trip. It really hindered my ability to enjoy my first couple days of a fairly short trip to a new country"

Pro: "This isn't really the flight, but see below for lack of personnel at Vienna airport to help locate gates after our flight arrived very delayed. I was running with a cane, and getting very upset when an airport employee with a cart asked if he could help. He took me to the gate I thought was for my flight, but it was for a DIFFERENT flight to Zurich. He calmed me down and drove me to the correct gate, talking the agent there to make sure it was the right one before he left me there. I wish I had time to get his name because he was very kind and helpful and I don't know what I would have done without him - wouldn't have made the flight, that's for sure. (He was in vicinity of gates F 3 - 13 on Sunday June 11 approximately 5:15 - 5:30pm Vienna time, if anyone wants to know)"
Contra: "Our flight was delayed almost one hour. Even though I had only one hour between flights, I was told (in Split) that all flights would be delayed, so no worries. On the plane, they gave information for some flights; for the rest of us they just said, go to your gate (for connecting flight) as quickly as possible. Flight landed at 5:05pm. When I walked out of plane (I was using a cane; recovering from broken ankle so have some trouble walking distances), there was no board with flight info, just immigration. Finally I saw a flight board, and had 10-15 minutes walk still. Also, signage wasn't great. I called after an Austrian Airline flight attendant who was also leaving, but she never heard me. Finally I found the right direction, still had security to go through. I was running with the cane (not good for my ankle). Essentially there was no help. Until a man driiving one of those carts helped me - I write about him above in what I liked about the flight."

Contra: "seats too cramped"

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Pro: "Crew friendliness."

Pro: "Excellent crew and service!"

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "The flight was smooth and the staff was great."
Contra: "Nothing."

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "The crew"
Contra: "The lack of space. It was a good thing it was a short flight"

Pro: "I was offered to change my flight for 400 Euros, and did so. Had the offer been for less money, I would not have. I was told that the chance of my losing the new seat was minimal, as the computer was very overbooked and rarely wrong. I was then told at the gate that I had to wait there, and did so, despite having already checked into a lounge (for a fee), because I needed to print a bank bill (my reason for going to Moscow from Vienna, not directly home from Vienna to New York, is to pay a fee into an account at the bank). So I waited, and in the meantime contacted my friend in Moscow to tell him I'd be arriving 10 hours later than planned. Then at the very last minute that 2 people who had booked for the flight had not appeared, and that I had to board it. Hugely frustrating on account of the endless assurances made."

Pro: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contra: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "very nice crew"
Contra: "my bagfage was lost"

Pro: "Crew was nice and pleasant"
Contra: "Flight very late"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "Very friendly crew and on time with no problems."

Pro: "Very professional"
Contra: "Lost luggage"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The friendliness of the crew"

Pro: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pro: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contra: "Not having to walk outside in Edinbur4gh to board the flight."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contra: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pro: "Lovely crew, very helpful"
Contra: "N/A"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pro: "great crew and comfortable flight."
Contra: "sceens in the plane to show map and direction of travel"

Contra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pro: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contra: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pro: "Nice crew pilot food and beverage"
Contra: "No wifi"

Pro: "NOTHING"
Contra: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Pro: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Contra: "Not happy to pay extra money for my case"

Pro: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Pro: "I slept pretty much the whole time"

Pro: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Contra: "Can't think of anything."

Pro: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Contra: "Flight departing late."

Pro: "Short flight with good communication."
Contra: "Nil to complain."

Pro: "The flight crew was nice. Plane departed/arrived on time."
Contra: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Pro: "Very friendly staff"

Pro: "Consistently high standards"
Contra: "Nothing"

Pro: "Just great crew."
Contra: "Not comfortable at all and will not book KLM again."

Pro: "Airlines issue"
Contra: "Profiling certain customers"

Pro: "The food and the punctuality"
Contra: "The technology in interteiment is not touch screen"

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Contra: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Pro: "Good multi media access and content"

Pro: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Contra: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Contra: "Two hours delay in the start."

Pro: "Usual professional and friendly service from my airline of choice for most destinations."
Contra: "Nothing"

Contra: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Pro: "Nothing"
Contra: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Contra: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pro: "The staff was fast and curteous."
Contra: "There is not anything to complain about besides the usual discomfort of travel."

Pro: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Contra: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pro: "Flight was efficient enough and staff were friendly."
Contra: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pro: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pro: "This is outrageous how you ask me to rate a flight I couldn’t take to my destination. And you refuse to refund me or even grant me a voucher. How dare you ask me to rate your fucking service?"
Contra: "This is my first time using Fucking Kayak and will be my last time ever because you stole my money and I didn’t get to fly to my destination."

Pro: "Yea"
Contra: "Its simple. Turns out i had to pay 360 dollars for my baggages which was hever specified in the time i was purchasing tickets cause they said im flying without and i can come back with. Who is flying without baggage intercontinental for 1 month? And 3 baggages didnt arrived. Thanks"

Pro: "SAS does it right with entertainment and food."

Pro: "Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!"

Contra: "On time"

Pro: "It was the first time I needed to use "Passenger Assistance" and it made my experience excellent. Everyone was so kind and helpful. Thank you."

Pro: "service was great flight was on time luggage came on time"

Pro: "Crew and food were amazing!"

Contra: "There was no food or entertainment offered."

Contra: "Flight delayed and we sat on tarmac for 2 hours"

Contra: "Seats are too small and dont recline for an 8 hour flight. You feel like an animal in a cage. No choice for dinner and no snacks between dinner and breakfast."

Pro: "Everyone I interacted with from SAS was very nice and very polite. Smooth, short flight. Bags came down pretty quickly. The coffee on the plane was better than in my hotel in Edinborough!"
Contra: "I didn't realize that even though I am an international traveler, I had to pay for baggage for this short flight. And since I didn't realize it, I didn't purchase it online, which doubled the price at the airport :-( also, and this is not the fault of the airline, the security line is ridiculously slow because at least 50% of the passengers get shunted to a single line because the screener saw something odd."

Contra: "No food or even water"

Pro: "People were very kind. The food was terrific!"
Contra: "The entertainment system was slow."

Pro: "Crew was considerate, friendly and accommodating . Meals were quite nice as flight fare goes. And the variety of films to watch were great. Two thumbs up, SAS !"

Pro: "Boarding was quick and easy. Decent amount of overhead space. The pilot was friendly. USB ports for charging phones at the seat. Free bottle of water at your seat."
Contra: "No overhead fan. When flight got really hot, no way to moderate temperature. No choice of food at all, unless you are in economy plus. I don't remember the last time that a trans-Atlantic flight had at least a meant, or fish, or vegetarian dish. Usually, at least two or three dishes. On SAS, everything has to be ordered ahead of time. Some of the flight attendants were friendly, some not so friendly. No free alcoholic drinks even with dinner. Limited regular drinks - they are only served with food, aside from that you have to purchase even the non-alcoholic drinks. The food just wasn't very good, even compared to other airline food. Compared to other companies, relatively small selection of entertainment. I had considerably more choice on a domestic flight than on a 9 hr. international SAS flight. Storage pockets at the seat are pretty small."

Contra: "Bad food Bad service Dirty plane Bad choice of movie collection You only get one glas of non alcoholic drink with your main meal. If you want more you have to pay ! Thats not a good service for a long trip fligt: washington-copenhagen and back. All other Airlines i have been with gives you a choice to choose between 2 different meals, buT SAS they decide for you ! And i have never seen any airline serve pork/ ham because of different believes people have, but SAS service you pork on an international 8 hours flight ! This is first time and last time I’m gonna fly with SAS. I always fly with KLM , perfect in everything and anyway. NO MORE SAS FOR ME !"

Contra: "website made it impossible to pay for baggage ahead pf time...so therefore they could and did rob us blind once we got to the airport the day of"

Pro: "Terrible"
Contra: "Everything"

Pro: "This is obviously a very well-run airline. Boarding was efficient, the crew were warm and professional, and the overall feel of the aircraft was very Scandinavian-cool. I was most impressed with the meal service. We were served twice on our 9 hour flight, and both meals were hot, healthy, and the best I’ve had during a flight. The passenger in front of us was having a hard time with her sinuses, and the flight attendant (whose name I wish we had gotten) was very attentive and concerned for the comfort and well-being of the passenger. She insisted on doing anything she could to alleviate the woman’s difficulty. It is clear that the crew care about the passengers’ experience."
Contra: "We were unable to sleep at all during our overnight flight and landed pretty exhausted. Our seats were comfortable (complete with a moldable headrest to keep your head from bobbing around) but we felt too upright to fall asleep. The passenger in front of us reclined, but we were concerned about reclining into the already tight space of the passenger behind us. So we weren’t able to sleep, despite trying to get comfortable/somewhat horizontal. It seemed to be a mixed bag of asleep and awake passengers on the flight, so some people were unaffected by this issue."

Pro: "SAS is a wonderful airline. I booked round trip with them. The plane was clean and comfortable and on time. Will fly with them again."

Pro: "Pleasant crew"
Contra: "Boarding was shambolic and the 737 is not as nice as the new A320 in terms of comfort or amenity. Boarding was all over the place - and the gate agents clearly need extra people around for a full flight. One person for 170 ppl didn't feel right."

Pro: "Movie selection Staff Food"
Contra: "Drinks were expensive"

Contra: "Horrible. They claim "free wifi" but it didn't work. 8.5 hour flight without wifi is ridiculous."

Pro: "Easy boarding"
Contra: "Seat width"

Pro: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Contra: "still there is not enough legroom for tall persons"

Pro: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Pro: "Airplane was fine"

Contra: "I paid for internet but it never worked"

Pro: "Technically, since the first leg of my flight was changed I no longer flew this route, but it was through the same airlines and they fixed my issues no problem."

Pro: "Overall excellent"

Pro: "Even though I did not get the seat I paid extra for, it was a great flight."

Pro: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Contra: "Nothing"

Pro: "Movie selection/Entertainment choices were good. Food was ok. Overhead storage space was adequate."
Contra: "Seats are awfully small and legroom is cramped. The crew was standoffish and inattentive. Beverage service is lacking."

Pro: "Best food on an airplane I have ever had. Great service from the cabin crew."
Contra: "Cabin extremely dated. Lie flat seats not flat. No built in entertainment but rather iPads handed out by cabin crew."

Pro: "crew was really nice and efficient"
Contra: "no complimentary beverages"

Contra: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Pro: "Fast bording. All good, no problems."
Contra: "Online check-in with just 24h before the flight. Can be a problem if you are travelling"

Pro: "The movies, the seats, the food,"
Contra: "The attitud of te attendant,"

Contra: "Unfortunately we had to postpone our trip due to a family crisis. I called in an attempt to receive a voucher or some credit. I was advised that a change was possible, but that with penalties and taxes, it would amount to MORE than the price of the ticket. Hell of a way to run a railroad!....speaking of railroads, that gives me an idea for when we reschedule!!"

Pro: "Best movie selection, comfy seats, arrived earlier than scheduked"
Contra: "Flight attendants were not very friendly, pilot was hard to understand"

Pro: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"

Contra: "I wasn't able to take this flight due to my first leg being cancelled. However, I did end up being placed on the SAS flight to Stockholm from Chicago, which was an overall nice flight. The only thing I didn't like was the timing of the flight. Because my starting point was from somewhere other than Chicago, this made for a very long and tiring trip. I wouldn't recommend this flight for people flying from places other than Chicago."

Pro: "Comfy and good movies!"

Pro: "No delays, early landing which made my 50 minute layover seamless."
Contra: "I have no complaints"

Pro: "The entertainment module is great!"

Pro: "flight was on time"
Contra: "Packed flight. No food available ( even for purchase) in economy"

Pro: "It got me from a to b"
Contra: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Contra: "I had to pay 66 Euros for checked in luggage even though at no point during booking was this made known to me. I thoroughly checked the conditions and had no option but to pay at check-in."

Pro: "The food is great, the flight attendants are great, and the flight is comfortable."
Contra: "There is little legroom unless you are in first class."