Pro: "Food and drinks!"
Contra: "Nothing, it was great"
Contra: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"
Pro: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Contra: "See above."
Pro: "Fast and on time easy check in and kind stuff"
Contra: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"
Contra: "Food was very small portion, chicken (2 little slices) with plenty of potatoes. Forgot to give me the tray with the food,didn’t apologize at all.then they told me i need to wait cause they ran out of food trays.."
Pro: "Flight crew and personnel at check in were excellent and professional."
Pro: "Friendly crew, clean and comfortable plane"
Contra: "Flight was late two hours..."
Contra: "I booked for baggage through kayak and had to pay again. What a scam"
Pro: "We had a nice comfortable flight and were delighted to receive the complementary food and drinks."
Contra: "We were slightly delayed and found it difficult to understand some of the announcements from the crew."
Pro: "The flight was ok , even though it was delayed 40 minutes"
Contra: "I was surprised and disappointed when I found out that I had to pay for my Standard luggage 1 suitcase per person cist me an extra $92 USD and I now know that I will also have to pay on the yrip back . You site eas very unclear about this , exttemly disapointing!"
Contra: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Contra: "Take off was 30 min late waiting for 2 passengers"
Contra: "Seats were empty and the flight attendant didn't let me set !! Why should I pay almost 50euros for one bag ???!!! No more Aegean for me. Thanks for nothing"
Pro: "Great service. Friendly staff"
Contra: "Everything was great"
Pro: "The staff especially the cabin crew were very professional and Courteous. The food was fantastic and served well."
Contra: "Being called to wait to board in a Que when we did not need to like Ryan Air"
Contra: "The replacement flight arrives at almost midnight."
Pro: "Accurate times"
Contra: "Night travelling"
Pro: "Nice aircraft , excellent crew"
Pro: "We enjoy flying with Aegean, very good treatment for families with kids."
Contra: "Never i formed that we need to paid for logage"
Contra: "I wasn't aware I was supposed to pay for my luggage"
Pro: "The crew"
Contra: "The changes in gates"
Pro: "The food and the crew"
Pro: "CREW BOARDING SMOOTH / ON TIME / SOLID ALL AROUND GREAT AIRLINE"
Pro: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Contra: "There was a 45 minute delay on our flight"
Contra: "In my electronic ticket there was no information about charges for luggage. I'd tried to access a site to learn about it but could not get it. At the airport I was told that I had to pay $50 (cash only) for a small suitcase I was checking in. I've found it dishonest. The seats were very tight - no leg room."
Contra: "Everything was bad delayed and unprofessional team."
Pro: "They compensated us with a free one-way plane ticket (with lots of restrictions) and refreshments at the airport cafe."
Contra: "The flight kept being delayed and they jerked us around for several hours, updating the departure time three or four different times and changing the gate but not updating the board or consistently making announcements. They should have just made a decision and stuck with it and better communicated what was going on. My poor friend was waiting for me in Larnaca so she stayed at the airport each time thinking I would soon arrive."
Contra: "rude staff $240 to check 2 bags round trip WHICH KAYAK/PRICELINE NEVER DISCLOSED TO ME. YOU SAID ECONOMY CLASS WHEN BOOKING NOT THE CRAPPY "0 BAG" SPECIAL ECONOMY. i WILL NEVER NEVER NEVER BOOK WITH KAYAK AGAIN."
Contra: "Check in was a nightmare. Open up the gates at least two hours before departure to avoid stress for all parties involved."
Pro: "Onboard food is always excellent. Great legroom (row 5 on a321) from Athens to London (LHR). Seats are comfortable enough and servers are always pleasant."
Pro: "I love airlines where you can drink wine with your food."
Contra: "Everything was good."
Pro: "Check in was easy. Plane seemed well kept inside. Attendants nice."
Contra: "Hot! Little to no AC. Flight delayed an hour because first plane had AC problems."
Contra: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Pro: "Amazing service from check in to onboard. Would definitely fly again."
Pro: "It was on time, the food was excellent, comfortable"
Contra: "It was cleaned, good food, duty free shop and the service"
Pro: "Before the first fly we request to be on the front and we ger the last row!!! The plan was so small that i cant get inside and i'm 1.90 m so i need to put my legs out and all the time the girls staff kick my legs and wake me up Before i get inside the plan they took my trol (small sutcate) becuse "it's to much big" (this is the regular size!!!! and when i told the girls they told me that we dont dissc lus about it!!!! Al the flight their wasnt ballans and it was terrible i felt so bad and when all the people get a paper to feel and i was sleep so no one told me that i need to do this Terrible flight of my life!!!!"
Pro: "Nothing to like. Do book through kayak or priceline."
Contra: "Everything. Policies to lack of standards, to booking with kayak or price. Pay 25% more not to book this airline and not on kayak or priceline, it's worth the extra cash not to book through these companies of thieves."
Pro: "Service on the plane, the food was an added bonus, and the orice."
Contra: "I did not like the fact that they would not let me bring my small carry on and my laptop bag. They considered it to be two bags. Other people had two bags that were larger than mine. Also there were plenty of open seats hence plenty of overhead space for my bag, but they forces me to check it."
Pro: "Served Snack during Red eye without any drink"
Pro: "The flight was great. The staff was nice. Everything was great!"
Pro: "The meal was very good and service"
Contra: "They made us pay 90€ even though I presented an email that said our bags were included"
Pro: "On time. As comfortable as possible. Good breakfast"
Contra: "Sets too small. Woman in front of me was able to recline her seat so far she was in my hlp and I had to push her back up. Didn't see any entertainment options."
Contra: "The staff in Athens airport, at the ticket desks, were disinterested, and actually rude. Bad impression."
Pro: "Did not feel like a budget airline. Great service."
Pro: "Great service ,very fast"
The flight was ok,the crew not so nice.
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Quick online check in"
Pro: "Boarding was quick."
Contra: "Take off was almost two hours late."
Pro: "The seats are extremely crowded"
Contra: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Pro: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Pro: "Flight was quick"
Contra: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."
Contra: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Pro: "- very kind and professional crew"
Contra: "- boarding was late - did not get actual notice that plane IS GOING to be slightly delayed (only email that it MIGHT happen)"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Contra: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Contra: "The flight got canceled!"
Contra: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Contra: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"
Pro: "Well heck it’s cheap at least. Make sure you pay for upgrades."
Contra: "You get nickelled and dimed for everything. Seats are cramped. Lots of drunk people. Miserable staff."
Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Contra: "Brand new bag a bit damaged..."
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "The seats are roomy enough. The plane was very clean although it had just landed before."
Contra: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Contra: "If RyanAir reads these reviews can I make a small suggestion that would make a big difference? The plastic cups provided with drinks are tall and narrow making them unstable inflight.Simply changing to a more squat shape would increase passenger comfort."
Pro: "Comfy seats and good legroom, great cabin staff. Good special assistance much appreciated."
Contra: "Flight delay but quality of service made up for it."
Contra: "The seats are extremely uncomfortable."
Contra: "Delayed, no info, bad service on board"
Contra: "We paid for a checked bag and the airline made us pay again."
Pro: "We got to our destination on time."
Contra: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Pro: "on time"
Contra: "cramped seat"
Pro: "The seats were very comfortable"
Contra: "I wish the air conditioning worked"
Pro: "We got to Rome"
Contra: "Ryan was located at the farthest location away from the entrance in terminal 2. Then the gate was completely on the other side of the airport. 20 walk / run actually. We almost missed the flight, which boarded outside in the rain."
Pro: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Contra: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Contra: "Everyone, EVERYTHING, horrible customer service!!!"
Contra: "We walked outside it was extremely cold"
Pro: "Overall was fine."
Contra: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Pro: "The only decent part of flying with Ryanair is that the flight attendants were courteous and we got to our destination without crashing in flames."
Contra: "Absolutely rudest staff I've ever encountered, with hidden fees and archaic check in, poorly explained check in processes unlike any other airline. You could not pay me to deal with these people again. And uncomfortable seats to boot. After the extra charges at the airport (had to pay 15e just to print my boarding pass) and nasty attitudes, I say Aer Lingus is a superior choice. Ryanair truly has earned their reputation as World's Worst Airline."
Pro: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Contra: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Contra: "Delayed flight , loads of drunks onboard and very noisy"
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Pro: "Boarding moved smoothly. Paid for priority...it was worth it!!"
Pro: "Ryanair is charging passengers 45 € if no make online check in !!!!"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Pro: "Cleanliness, polite crew, on time departure and landing. Good price."
Contra: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Pro: "Nothing fancy. They were on time and got it done. Like most discount carriers, you pay for ticket and everything else you need is an additional charge. Would fly again."
Contra: "Being treated like a second grade traveler, the constant pushing of sales by the crew"
Pro: "Nothing! Cheap price does not equal cheap price......"
Contra: "Advertised Price is a facade.... Too many add-on prices once you get to the airport. no thanks.. never again. I will tell a freind! They are super expensive! I think they charged me for my oxygen in the airport and on board! ...RIP OFF AIRLINE!"