2hr late - when arriving at Manchester stuck on board for 45mins to get off, no reason why, hot and dehydrate
The pilot announced incorrect numbers for emergency exits. The plane model had changed and he was reading from out of date script
The flight was ok,the crew not so nice.
Contra: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "flight late so crew dismissive wanting to get people on board, during flight was ok"
Contra: "smile it helps"
Pro: "Quick online check in"
Pro: "The seats are extremely crowded"
Contra: "To not wait 10 min outside waiting for the bus to pick-up the passengers."
Pro: "The crew was very good."
Contra: "The advertising is not good; in fact ,the conditions are of a low cost but the prices are of luxury."
Pro: "Crew was nice and professional."
Contra: "Boarding is always late and take long time. Maybe come with some better system to make it quicker. I'm not happy with prices for suitcases but that kinda doable."
Pro: "The crew was very nice and helpful,and our seat confortable,the food and dring very good"
Pro: "The aircraft seats were really comfortable."
Contra: "We could have been boarded on time instead of early so we could sit a bit more to wait"
Contra: "it was announce a delay of 1h which in the end it was 3hours without any further announcements... they offer vouchers for drinks and food but they did not announce accordingly, I found out only when I was boarding..."
Contra: "There was only 1 polite cabin crew member. People were shouting and walking all around the plane through out the flight and the cabin crew did nothing to stop this. It made the early morning flight impossible to doze off on."
Pro: "Smooth flight (thank the weather Gods)."
Contra: "Extra fee for a boarding pass, extra fee for pre-paid checked bags, total confusion @ check-in. RyanAir blows."
Contra: "The flight got canceled!"
Contra: "I was already checked in and when I got to the counter they told me that I was not checked in even though I had my boarding passes printed. Almost lost he plane. They lost my luggage’s and very very very bad customer service. Would not recommend it."
Contra: "Bought the 2 bag priority but they forced us to check one of the bags any way (on the way back we were able to bring bag on flight so it was nothing to do with size of the wheels as they suggested) - staff was unfriendly. Seats were dirty. Had to pay extra for checking in early to my return flight since I am not EU/EEA citizen and can't use mobile app and wouldn't have a chance to print my return boarding pass - and although according to the plane plan I chose a window seat my seat had now window. Never again."
Contra: "Brand new bag a bit damaged..."
Contra: "The smell on the toilet was horrendous"
Pro: "Price. Dirt cheap prices is only reason that makes me book this flights."
Contra: "U get what u paid for. Check in is slow and only 2 counters are working. During the flight they will try everything to pull money from you. Seats are fixed to one back position."
Pro: "On time departure and arrival"
Contra: "Access to airplane and egress via the aircraft own steps is an accident waiting to happen for those people with impaired mobility."
Pro: "The seats are roomy enough. The plane was very clean although it had just landed before."
Contra: "The flight was already late when we boarded. Even so, everyone on the plane was switching places between themselves causing additional chaos, with the flight attendants’ approval."
Contra: "The seats are extremely uncomfortable."
Pro: "Crew was nice"
Contra: "Super delayed, made me Miss my train connection"
Contra: "Delayed, no info, bad service on board"
Pro: "We got to our destination on time."
Contra: "The fees and policies are ridiculous! Pay to print a boarding pass, pass for bags, pay for each thing in a different line. In order to do this, get to the airport 5 hours early, or you will miss your flight!"
Pro: "The seats were very comfortable"
Contra: "I wish the air conditioning worked"
Pro: "The attention when checking in in the counter was great. Also at the gate. The gate had no services other than bathrooms. The plane was confortable and the flight was uneventful. they offered food in the plane but I fall sleep and could not buy it on time."
Contra: "you can not buy food or drinks close to the gate and you do not know that when is your first flight with them. We had to walk a lot when we checked in and when we arrived. You have to be prepared for than and not carry heavy stuff."
Pro: "Nice staff"
Contra: "I was charged extra for insurance even though I didn't buy it. This feels like a trick. No soap in bathroom"
Pro: "Everything good"
Contra: "Everything good"
Contra: "I understand that this is a budget airline, but i think just because it is a low cost airline, the staff shouldnt also treat customers lowly too. The agent at the desk with an ID number of 2456 was rude and told my friend in a rude manner "you ahouod know how to read" without giving clear instructions on how to check in and print boarding passes."
Pro: "Getting home"
Contra: "The delay no information why Struggling to find room for your bags when you have paid for luggage Staff where rude when you asked questions why we are late why no room for bags"
Pro: "The cabin crew seemed prepared enough to host redneck passengers and other species that often choose traveling low cost (of course)."
Contra: "I purchased priority boarding for nothing. There was no such thing at the gate. Boarding was chaotic."
Pro: "although the crew had to make an unscheduled flight, they were very nice"
Contra: "the airplane had a technical issue (they told us it had a flat tire during landing) but they didn't manage to change the wheel and we had more than 4 hours delay. We had to wait for another plane to land in Timisoara (from London) and they scheduled that plane to take us to Bucharest. They should be honest from the beginning instead of telling a lot of lies - it may avoid a lot of conflicts between passengers and crew."
Pro: "Ryanair is charging passengers 45 € if no make online check in !!!!"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Pro: "Cleanliness, polite crew, on time departure and landing. Good price."
Contra: "Priority boarding line....weird spit behind columns @ the gate, like we were hiding... uncomfortable spot, no chair / bench to sit for elderly passengers."
Pro: "Nothing! Cheap price does not equal cheap price......"
Contra: "Advertised Price is a facade.... Too many add-on prices once you get to the airport. no thanks.. never again. I will tell a freind! They are super expensive! I think they charged me for my oxygen in the airport and on board! ...RIP OFF AIRLINE!"
Pro: "From on-line check in to disembarkation I could not fault the service."
Contra: "The long wait at passport control which is clearly nothing to do with Ryanair"
Contra: "Me and my colleague were obligated to pay a 45,00 euro fee per person for not doing the check in online. This was our first and last time flying with Ryanair. I was in vacation for the last week before the flight and did not have any internet/mobile access (no internet and no mobiles for vacation). At the check in the operator told us to pay a 45,00 euro fee for not doing the check in online. I appologize but no more Ryanair for me and all of family, friends and acquaintances."
Pro: "Cheap fast"
Contra: "Small comp. no food entertainment good crew"
Pro: "brand new aircraft... good service..."
Contra: "absolutely nothing was wrong"
Contra: "When I bought the ticket, the plane was supposed to leave at 4:10pm, then it was changed to 4:30pm and although I asked for help explaining that I was going to miss my connection they said there was nothing they could do for me. So I lost my next flight and had to spend the night at a hotel at my own expense. They charge extra for checking in at the counter (43 euros), for your bag (40-60 euros), and their kg limit is 20 as opposed to 23 that most other airlines have, so they charge 10 euros per extra kg. During the flight you have to pay for everything you may want to eat/drink, including water."
Pro: "The boarding time to get on and off the plane was fine"
Contra: "This was a short flight were I expected to be able to take a nap. However, the entire time of the flight, the flight attendants were making announcements first in english and then in Spanish. By the time they were done making the announcement in both languages they had another announcement to make. I would have preferred fewer announcements so we could have some peace and quiet during the flight"
Contra: "Do you have a hour!!!!!!!!"