Liked the condition, comfort and cleanliness of the plane. Flight crew was very efficient and attentive. Food was very good, but they could have a slightly larger meal service. There was not enough food to eat.
Was not given boarding passes at Brussels Lufthansa check in. Told to get them at the gate in Munich.
easy. no problems. clear information.
They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit
Pro: "Easy boarding process"
Contra: "Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep"
Contra: "Flight was delayed 40 minutes and arrived 2 hours later."
Pro: "Cabin crew were great."
Contra: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"
Pro: "I loved the abundance of movies you can choose from."
Contra: "I don't know."
Pro: "Great flight and food options."
Contra: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"
Pro: "Hydration station during the long flight. Leg room adequate."
Contra: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"
Pro: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Contra: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."
Pro: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Contra: "More leg room."
Pro: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Contra: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."
Contra: "Lufthansa lost my luggage. Still waiting in my hotel."
Pro: "Nice plane, free checked bag, and a snack,"
Contra: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"
Pro: "We were flying on their newest Airbus A350-900. It’s a bummer. More seats, less room, not a very nice experience for eight hours. Packed in like sardines. I have travelled LH to Eu the last six summers. I intend to look for a new airline."
Contra: "They have cut back on everything: food, service, breathing space. Their breakfast was truly a joke-a small muffin, four tiny pieces of fruit, and a package of two Oreo cookies. For breakfast -agh. And their reduced staffing barely made it around to serve coffee before we landed."
Contra: "Seats very crowded. No leg room at all."
Pro: "Crew was alright"
Contra: "Frankfurt Airport unfriendly and depressed as usual."
Pro: "Overall clean and efficient. Good service. Good craft and seating."
Contra: "Touch functionality of the entertainment system didn't work too well. Didn't get the second meal as I fell asleep around that time."
Pro: "service was very good,"
Pro: "Courteous and friendly staff - did enjoy my gluten free meal"
Contra: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"
Contra: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"
Pro: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Contra: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"
Contra: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Pro: "I like that they doesn't take so much time for boarding"
Contra: "A cookie would be better than a Corny in short flight"
Pro: "During this flight, the attendants were suprisingly kind."
Contra: "Entertainment was just too poor(movie selection was just counted numbers.) the seat comfort was one of the ugliest, I think. even though they prepared many of premium seats, still once you compare with other airlines, it is far below than the average I think."
Pro: "Seat comfort, service excellence"
Contra: "Quite outdated movies on entertainment system"
Contra: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."
Pro: "Again, nice staff. Clean plane. The flight was on time."
Contra: "The games and the book for the teens did not interest my kids. Not sure how popular those items are. Food-not good at all."
Pro: "I loved the ample number of bathrooms and their cleanliness. This was hugely important to me and would be reason enough to choose Lufthansa (and not Swiss Air) again. The families-first boarding made our flight much more pleasant than we'd expected. In all my travels, it's rare for me to have two pleasantly astounding experiences in the same flight. Thank you for your improvements of bathrooms, Lufthansa!"
Contra: "Other airlines have flight attendants who are a bit warmer and more responsive to children. That's one area where Swiss Air came out on top."
Pro: "That the plane brought me safely to San Diego"
Contra: "Paid entertainment on a 12 hour flight"
Pro: "Decent flight. Nice crew. Clean cabin."
Contra: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."
Contra: "The connecting times between the flights was very tight. Especially as the line for the passport check in Frankfurt was so long. And then the gate was so far away. A mad dash. Stressful."
Pro: "Staff was friendly"
Contra: "can't think of anything"
Pro: "USB at every seat"
Contra: "Flight got canceled, everything was slow."
Pro: "Crew was helpful. Liked the ice cream bars"
Contra: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"
Pro: "The flight attendants continuously offered water, which was appreciated. In flight entertainment options were excellent and worked well. Flight attendants were excellent. I liked the flight's downstairs toilets. They were decent size and I never had to wait in line. I like this design."
Contra: "No personalized air vents on this flight."
Contra: "The airplane was extremely cold and the flight staff was rude"
Pro: "With German precision the crew worked the area. When I started to feel hungry they came with food. When I was getting thirsty, they delivered beverages. Overall, I liked Lufthansa and I would recommend them to others."
Contra: "There was an obstruction in the way of where my feet would go. I was on the aisle and the guy at the window seat had the same problem. Luckily, we had no one seated between us. We basically did the unspoken and we shared the foot space of the vacant middle seat."
Pro: "The crew was very nice and provided snacks even though the flight was short"
Contra: "This flight was good!"
Pro: "the service,order, attention, human quality, punctuality. all in general."
Pro: "Food, drink and entertainment are very good."
Contra: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"
Contra: "Too much sugary bread as nourishment."
Pro: "The chairs were the comfiest I've ever flown in!! Amazing"
Pro: "Everything was excellent but the food could be better especially from Lagos to Frankfurt"
The 50 or more Hasidics refused to wear masks, despite the crew’s entreaties. The airline did not have an enforcement officer aboard, and there were no consequences awaiting them at JFK. Laws apply equally to all, and the Hasidism have no right to endanger passengers and crew.
This was a rough one. The flight itself was fine, and it was nice to have a little Austrian culture on the way to the US. Check-in with Lufthansa at the Munich airport was very unsatisfying - even worse than checking in to a US domestic flight. Long lines, rude service - the first time in my life that I've had an airport check-in person proactively criticize me. And on top of that, they lost my luggage between Vienna and Newark. I waited at the baggage claim area until all the bags were off, and only at the very end did I discover my bags weren't there. By then it was too late to make my connecting domestic flight, even though I had a nearly two hour layover in Newark. A storm was blowing across the northeast, and the lines to change to a new flight were 50 people long. I ended up spending the night (on my own nickel) at an airport hotel and continuing my flight the next day. Even with an 18 hour delay they still hadn't found a way for my luggage to catch up to me. Overall, a pretty lousy experience.
Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "Seat was very comfortable. Crew was great."
Pro: "Everything was excellent . I was very happy with this flight.Thank you so much."
Pro: "In flight crew worked hard"
Contra: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Contra: "Seating is extremely cramped"
Contra: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Contra: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."
Pro: "Food, in particular the vienna coffee choices were imprewsive."
Pro: "The crew was super friendly, food was great and entertainment on board was a great selection."
Contra: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."
Contra: "Complete experience and issue, resolution"
Pro: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Contra: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."
Contra: "30min late arrival. Still was ok."
Contra: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Pro: "Landing was a disaster"
Contra: "Flight was cancelled on the first day. I had to call to find out that I was rebooked on a flight the next day."
Contra: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."
Pro: "Great staff, good meals, snacks, and drinks thru the entire flight."
Pro: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Contra: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen email@example.com"
Pro: "Again as in previous flight very efficient professional and pleasant staff ."
Contra: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."
Pro: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."
Pro: "I liked the crew on the flight."
Contra: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Pro: "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Contra: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."
Contra: "Service was bad"
Pro: "I had double seat all to myself so that was nice."
Contra: "The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent"
Contra: "Not having an opportunity to serve water because it was time to prepare for landing"
Contra: "I can not afford first class tickets..."
Pro: "The rep was able to get me on Air France instead."
Contra: "This flight switch added a layover and 8 hrs to my journey home. Not to mention I was in a middle seat on the. 11 hr leg when I had originally booked a window seat."
Pro: "Flight Attendants super friendly as well as ground staff in Salzburg."
Contra: "Seats a little tight."
Pro: "staff realy nice enough room for legs good food"
Pro: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Contra: "Flight attendants were a bit stoic but did their job."
Pro: "Spacious aircraft. Polite crew. Even good food. On time."
Pro: "snacks plus they had sparkling mineral water"
Pro: "Drinks were included"
Contra: "No entertainment available not even to pay for. Wifi is overpriced"
Contra: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Contra: "Flight from Budapest to Vienna was too hot and the AC was not working properly."
Contra: "seats too cramped"
Contra: "Behavior of AA. We came with AA from Nica to Wien on time and AA did not allowed us to take plane to Zagreb. They changed to latter fly with CA. Shameful and inadmissible !"
Pro: "Very nice crew, great entertainment options"
Contra: "Flight was delayed by 2hours (but we did catch up 1 hour so good job!)"
Pro: "Great crew, efficient boarding, on time"
Contra: "No entertainment, plane seemed a bit old as it made weird noises at certain altitudes"
Pro: "Staff was friendly and the flight was pleasant."
Contra: "Flight was delayed 2 hours after boarding"
Pro: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."
Pro: "Service was spectacular. The United crew was awesome."
Avionul, fiind foarte mic (și, probabil, vechi), senzațiile au fost nu tocmai plăcute - îmi părea că suntem frunză-n vânt. Majoritatea călătorilor au avut stare de disconfort, din momentul decolării până când avionul a ajuns la o înălțime unde s-a putut stabiliza...
Pro: "Comfortable’ish seats, left on time... arrived early!"
Contra: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pro: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Contra: "Ask the staff not to be so moody for no reason at all."
Pro: "Brought me home in an hour"
Contra: "Delay again"
Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Pro: "Finally not much delay Double coke with ice"
Contra: "Still some delay"
Pro: "Seating availability at check in no"
Contra: "No tv"
Pro: "Leg room, online check in, being on time. Overall ok."
Contra: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Pro: "It was fast and on time"
Contra: "mmmm food ))"
Contra: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Contra: "Delayed for 3,5 hours"
Contra: "Lots of turbulences at landing, due tonthe heavy rain."
Contra: "Not so many movies"
Pro: "Nice crew , nice meal"
Contra: "comfort of seat , boarding time"
Contra: "Everything flight was booked have to wait 5 hours for another flight"
Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"
Contra: "Not enougth time after checkin"
Contra: "The flight was 1 hour late to depart"
Pro: "no other choice to fly amsterdam"
Contra: "no entertainment"
Contra: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"
Pro: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Contra: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."
Contra: "Flight was 1h20 minutes late."
Pro: "Smooth flight, the staff was friendly."
Contra: "10 minutes delay at departure."
Pro: "Short and sweet... friendly staff"
Pro: "Good communication with crew..."
Contra: "Flight was late and I almost missed my connection to Tel Aviv plane."
Pro: "Food,staff,easy check in.everything worked perfect."
Pro: "Everything was excellent"
Contra: "The stuff was outstanding"
Pro: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Pro: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."
Pro: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Contra: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Pro: "well organized; nice service attendance, friendly and efficient staff."
Pro: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Contra: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Pro: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Pro: "The trip was short:)))"
Contra: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Contra: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Contra: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."
Pro: "Staff was nice and accommodating. Comfortable plane."
Contra: "The food, an omelet, was not very good. Slight delay with flight."
Pro: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Contra: "Way too early of a flight, had trouble sleeping on plan."
Contra: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"
Pro: "Friendly crew"
Contra: "Long wait on the bus out to board the plane"
Contra: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Contra: "There was no entertainment, but that was O.K."
Pro: "Crew was great and food was good and plentiful despite being only a quick flight"
Pro: "The airplane was in a good condition"
Contra: "Crew members bored, without any mood of working"
Pro: "Exactly on time to the minute Great sandwiches Clean new aircraft"
Pro: "They served food and the seats were comfortable enough."
Contra: "Tight space"
We had a 4 hour delay and wizz Air provided no help or information at the airport.
Delayed by 40 mins, unclear why. No information given.
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Everything is just great, it is worth paying extra, but I wish they had a better coffee.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
The crew was exceptionally kind. Communication in terms of gate changes could be better
Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."
Contra: "More leg room and reclining seats"
Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pro: "Fast and smoothy check in"
Contra: "After arrival to budapest not platformy ready and waiting over 10minutes"
Pro: "Everything went exactly as it should with any flight - check-in (long queue, but multiple desks open so it didn't take long for everyone to check-in on time), boarding (swift and efficient), operation (no technical issues, no unpleasant experiences, flight departed and landed on time) & plane (fairly new and clean aircraft)."
Contra: "Not being connected to a jet (boarding) bridge, despite the aircraft being parked right in front of the terminal, next to one of these connecting bridges. We had to take the bus circle the terminal for what felt like an unnecessary expense-cutting choice made by Wizzair."
Pro: "Boarding took forever and we were an hour late"
Contra: "Start boarding time 30min before it is set to fly instead of doing when we are supposed to take off"
Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."
Contra: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "Space between the seats."
Contra: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Pro: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Contra: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Pro: "On time departure"
Contra: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."
Pro: "All and all great value for the money"
Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Pro: "The price"
Contra: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pro: "Easy to book. Comfortable flight."
Contra: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Contra: "2 hrs late and we missed all our following connections as a result."
Pro: "The crew was very nice. The flight was ok"
Contra: "Not much of a food choice.."
Pro: "Crew nice,seats ok"
Contra: "Expensive hold luggage,rip off"
Contra: "Couldn’t check in online. Got to airport to be told I couldn’t fly because fully booked. Still here in Macedonia. The earliest they could fly me back is Tuesday. Absolutely disgusting , fuming !!!!"
Contra: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pro: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Contra: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Contra: "Very long queues at boating in Charleroi airport"
Contra: "long time wating in bus to get plane"
Pro: "Pleasant staff."
Contra: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pro: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Pro: "Price price price"
Contra: "Messy boarding"
Pro: "The staff was fine. We arrived on time."
Contra: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Contra: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Contra: "There was a delay 1 hr poor service no apology"
Pro: "Everyone was really friendly and accommodating to my needs"
Contra: "40 minutes late taking off - sitting on the plane"
Pro: "Nothing at all"
Contra: "The fact that they have small carry on allowance (free) or with a 7cm difference in width a "large carry on" allowance . To be safe I purchase the extra allowance for large carry on which I paid £19 for on my outward journey. When clearing the check-in gates on my outward journey in London the check Inn clerk informed me that I did not have to pay the large carry on allowance. According to her in my bag but it's been classified as small. On my return journey I decided not to purchase the carry on allowance and I was told that I should have purchase it online instead I had to buy it at the airport at a premium. I won't fly with Wizz Air again."
Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Contra: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Contra: "The flight is late from tlv to luton and from luton to tlv."
Pro: "The ground crew in Varna were a thousand times better than Luton. Excellent flight and service...even with an hour delay."
Pro: "Actual in-air flying experience was smooth."
Contra: "Due to technical issue with plane, passengers were delayed about 15-20 minutes on the tarmac in a crowded, hot shuttle bus with ineffective air conditioning and almost no fresh air coming in."
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Entertainment online at least by the app"
Contra: "They should have entertainment online at least by the app"
Contra: "Don't turn up with a cabin case, it will cost you £20 to have it put in the hold"
Pro: "The staff was very kind"
Contra: "Ryanair could do lots of things better."
Pro: "flight efficient and smooth, thanks"
Contra: "My problem was not flight itself, but boarding from T2 in Charleroi (arrived too early and nearly no facility to eat and wait in a decenta way)."
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Contra: "When booking we paided an extra fee to reserve our seats. However when I tried to activate this option, it was not possible. There was an extra charge.... Then it was back and forward between the life chat and the contactform. Each of them pointing to each other to find a sollution.... guess what... nobody did"
Contra: "So disorganized. Lots of staff but only one worker. The only staff member that was helpful was the lady at the check-in desk."
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "You get what you pay for, it's a budget airline everything designed tfor you to pay extra"
Contra: "As above"
Contra: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Contra: "Two hours delay"
Pro: "The cabin crew"
Contra: "Budapest airport"
Contra: "Brand new bag a bit damaged..."
Pro: "Cheap prices"
Pro: "Good price, timeliness"
Contra: "Known features-split seating,snow walk to plane,weird airports,non-stop service trolleys"
Pro: "the crew is kind with the traveler."
Contra: "little place voor de baggages."
Pro: "Flight boarding was delayed but arrived on time to the destination. Cheap flight"
Contra: "No entertainment or free snacks/water. Flights were cheap but you can't cancel them, just modify the reservation. I bought the return flight to a different airport by mistake but i was not able to cancel"
Contra: "Flight was delayed."
Contra: "I realized I made a mistake it’s my date five minutes after my booking . There was no options all to do any changes"
Pro: "I like a quick and efficient boarding process."
Contra: "I don't like to sell foods in the airplanes."
Pro: "I like that I got to my destination on time."
Contra: "I didn't like boarding without zones, you have to stand for so long waiting because every gets in line at the same time."
Pro: "Everything ran smoothly, arrive at the airport at 8am, was through security and check-in by 8:10"
Contra: "Ran out of vegetarian panini"
Pro: "I think the crew were ok. But I didn't need them for anything. I guess I'm happy they were not rude or miserable themselves. They seemed upbeat which was the only positive thing about this whole trip. Plus I think the pilot stepped on it, cause I think travel time was less than what was planned (I might be missing taxiing time though, so not sure)."
Contra: "Well, I can't say I wasn't entirely expecting this. There was over an hour and half delay. Nothing announced. We were in the dark. The plane didn't arrive on time, nothing announced. Boarding was delayed, nothing announced. When boarding was complete, there was an indefinite delay that was only announced quite a bit later. Anyway, the whole experience, including naming Charleroi airport as "South Brussels" is not something I intend to repeat."
Contra: "The flight did not fly out of the airport I selected thru kayak. I missed my flight because I was unable to make it to the correct airport in time. I will NEVER use Kayak again."
Contra: "Flight was late. Made me check in my carry on while there was load of space in the plane Ryansir boarding staff were their usual horrendous self. Obnoxious and seemingly happy to harass travellers for few cms of lugage"
Pro: "Good price, adequate seats, space for our carry-on bags. No surprises!"
Contra: "Boarding involved a long wait standing in the tarmac in the sun."
Pro: "Price for the flight"
Contra: "Unexpected, late, and lack of communication of long delay. The gate numbers change at almost the last minute to boarding, meaning you may need to run to the right gate and be last in line."
Contra: "Only use this airlines, if you don't have any luggage, if you don't care about reaching somewhere on time, if you don't care that every single step there is an extra cost. I plan to NEVER use this airlines again."
Contra: "In the past, you could accept to be hauled like cattle through the gate, walk to the plane under the rain, sit on a bench, be bother with scratchers, etc. because the cost was really low. Not anymore. Nowadays the generic name should be very-high-cost/service-ratio airlines. They charge you way too much for the same crappy service as always. Bye, bye!"
Pro: "Arrived earlier than expected on both legs of the journey."
Contra: "They had us filter through passport check to be in a small room without much AC. This is more an issue with the airport, but if they had been less strict about the gate rule to allow people to spread out and not be herded like cattle, it would have made things more comfortable."
Contra: "All the extra charges they try to get from you."
Pro: "I liked the staff, the plane..."
Contra: "It would be nice to know in advance if the airport accepts mobile boarding ticket."
Pro: "I liked the new interior of the plane - lot more room, easier to move between seats, easier to place luggage"
Contra: "The crew did everything necessary, but they did not smile, their communication was not spontaneous and a bit "robot" like. This was in in contrast to the crew on our first flight to Brussels - the crew there was cheerful and fun to travel with."
Pro: "I'll never buy tickets in ryanair again. Did not tell us we could show the boarding pass in the cellphone, they literally robed us, thats robbery"
Contra: "Didnt like nothing everything awfull, 15 euros to print a boarding pass when the ticket cost 60, no way"
Contra: "The crew is not welcoming, cramped seat, long line and force to check in my bag and paid 50euros."
Pro: "Fast efficient service"
Contra: "Some times cold crew"
Contra: "We purchased our tickets through Kayak. Ryanair website was not accessible to add luggage and check in. On the check in counter, we were not allowed to check in because they claimed that we had to check in online. We contacted the Ryanair desk to solve the problem, and we showed them that we are not able to access the website to check in. Eventually, they forced us to buy brand new tickets or we would have missed our flight."
Pro: "On time Pleasant cabin crew Fast Track"
Pro: "Nothing ❗"
Contra: "Impossible to get a hold of I tried email Webb and telephone in each case I had to wait long time and most the time it would disconnect I was never able to talk to a human being I had other business that I had to attend to where I am and had to cancel my trip to Brussels I will try never to fly Ryanair again there reputation precedes them. Every other airline allows you to change within 24 hours, In the over Million miles I've travel. Please help!! Thank You, Robert"
Pro: "The crew was nice. Boarding through both entrances is a great idea."
Contra: "Flight was delayed but not a major problem"
Pro: "The briefness of the flight"
Contra: "The plane smelled a bit musty and of urine- almost like that of an old folks home. The crew wasn't that pleasant either. Glad it was a short flight."
Pro: "Efficient boarding. Had upgraded seats (2F), lots of room."
Contra: "Flight attendants seemed to dislike every minute of it. Seats have zero recline."