Găsește zboruri ieftine din Bucureşti în Florida

Contra: "Food on the menu was not available. Some of us did not get lunch and were being offered bread. Some flight attendants were impatient with pax and unwilling to help especially with regards to Wifi on board , others were impolite"

Pro: "The crew was okay And the seats good it’s little wide In general was okay"
Contra: "The food not so good I like service on the plane was good"

Pro: "Attentive crew. Responded to all requests right away."
Contra: "I think just entertainment - choice of movies ."

Pro: "The crew was responsive"
Contra: "The live news"

Pro: "Amazing flight and service. Would fly Emirates all the time if I could."

Contra: "There is nothing to improve. I wish other airlines can learn from them."

Pro: "yes"
Contra: "yes"

Pro: "Crew was great. Boarding was great"
Contra: "Less air condition towards the end."

Pro: "Excellent service"

Pro: "Crew was very nice"
Contra: "Seat was very uncomfortable (in comparison to the other emirates flights I’ve taken), and the bathroom was very dirty (trash was full and towels were piled up on the sink)."

Pro: "Great service and attitudes by staff."

Contra: "The food was not up to the mark - the menu choice and combinations needs to be re-looked at for non-veg passengers. The choice of spirits was limited and not there at times. The flight attendants overall disposition towards the passengers needs to improve. - at times they forgot what was asked of them."

Pro: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."

Pro: "Food"
Contra: "I was sitting in emergency exit so i will not complain of small seats"

Contra: "The cabin crew seemed to be too overwhelmed by their responsibilities and were rude at times."

Pro: "Comfortable seats, good entertainment and nice crew. The flight was good so I could sleep from time to time."
Contra: "The flight was supposed to have one stop in Dubai. But the return route was changed so we had 2 stops, one in Dubai and another one in New York with long hours until the next connection. I arrived in Seattle a day later which made me lose a working day."

Pro: "Emirates deserves its reputation for providing an overall enjoyable experience"
Contra: "New Jersey airport is seriously lacking in functioning systems"

Contra: "No Bassinet provided. Staff was not friendly One of them was very rude. Food was not good. Couldn't get a vegetarian food"

Pro: "I left my kindle reader in the seatback in my flight to Dubai. They found it and returned it to me on my retum doback to Chicago 3 weeks later."
Contra: "The lactose free meal was disgusting."

Pro: "Everything"
Contra: "Nothing"

Pro: "The flight was smooth. Food was good."
Contra: "Long wait while taking off from Dubai."

Pro: "The aircraft (a 777) and the on-board amenities and service."
Contra: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."

Contra: "No room to stretch feet out, couldn't straighten legs out. I walked as much as I could, but my ankles and legs were swollen for three days after flight."

Pro: "Good service"

Pro: "On time"
Contra: "Non"

Contra: "The layover from Karachi to Dubai is less than 2 hours. The flight from Karachi is always late n it makes me nervous that I might miss my flight for LA. It has happened to me before. You should maintain your punctuality in Karachi as well. Even the boarding process is extremely flawed, it is very frustrating. Plz maintain your reputation everywhere in the word!"

Pro: "Everything from baggage handling to food on aeroplane to deplaning"
Contra: "Long wait time at Bangalore Airport for receiving luggage"

Pro: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Contra: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."

Pro: "Food"
Contra: "1- Crew seemed less professional than European countries destinations ( An Egyptian crew gave me wrong direction about my seat at the entrance of the plane ) 2- Wifi service was not working, though they said the plane is equipped with WIFI ( i checked with the cabin crew, she said maybe the area..however throughout all the travel flight, there was no WIFI )"

Pro: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"

Pro: "The service"
Contra: "Nothing"

Pro: "I love that I got a cute little bag filled with things like socks, eyemask, and ear plugs. Its just the little extra things that made it better"

Pro: "The entertainment options are excellent and legspace on the aircraft is good."
Contra: "For a 14 hour flight there are no water bottles provided. You need more than the couple of cups of water provided on the flight, and it is not practical to keep on asking for more water from the crew. Quality of food (Asian veg) was not very good."

Pro: "Flying on Emirates is a treat. The food is delicious, the staff is friendly and professional, and a long journey becomes a pleasant adventure."

Pro: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."

Pro: "The check in was good. The flight was good and the hosts were ok."
Contra: "The quality of food overall on Emirates has gone down. The food doesn't taste as fresh as it used to and it is a bit dry. I used to enjoy the little dried bread bits with the sweet and sour sauce- that has since been discontinued. We were also promised a festive meal on our flight from JNB to Hong Kong on Christmas day but got a regular meal- very disappointing"

Pro: "The boarding process was smooth as was finding my luggage after arriving in NYC."
Contra: "The entertainment system did not work for about an hour and they had to fix it. It took the crew a while to start troubleshooting it. A few people had to complain before they did anything. The quality of the food on Emirates has greatly decreased recently. Their wifi on flight is terribly slow and they require you to pay $1 for it."

Pro: "Liked the entertainment."
Contra: "Some of the crew members were rough. Bashing the passengers and missing the courteous approach. Especially the segment between Dubai to Hyderabad. No snacks available in the kitchen between meals on the long 14 hours flight segment."

Pro: "Entertainment selection and legroom were good Entertainment selection included recent movies in various languages and premium TV shows."
Contra: "Legroom in economy was good; however, seat width wasn't. You rub elbows with your neighbors while eating. Asian vegetarian meals were nauseatingly spicy - not the "hot" spicy type, but the cinnamon/cardamom overuse type. Most crew members gave a cold shoulder to passengers."

Pro: "We started with a 45 min wait on the tarmac before takeoff. Then spent 14h listening to screaming children. Now, I know that isn't the airlines fault, but it would be nice to see where children are sitting when booking on such a long flight! Once we landed, the girl next to me got sick and when I flagged a flight attendant, she simply told me there's a barf bag in the seat pocket - there wasn't - so I had to part the crowd to get that lady to a bathroom. Then it took 45 min to get off the plane! The food was okay and there was plenty to watch (couldn't read due to screaming children). It was a really rough flight."

Contra: "food was not served on time. crew was not attentive. didnt respond properly"

Pro: "Very Friendly and smiley crew"
Contra: "Boarding announcement and system were unorganized"

Pro: "Overall good flight and experience. Service defines EK from others."
Contra: "Boarding a bit disorganized and seats are very cramped up."

Pro: "Same as above."

Pro: "Nothing"
Contra: "Their customer services is not terrible, it's nonexistent."

Pro: "I didnt mych like anything of this transit sector from colombo to maldives."
Contra: "First off, if im buying a ticket and traveling by myself and have an overnight 11hrs and 35min layover i expected some sort of accommodation given that the Maldivian airport is an outside one. Not only did they (Maldivian Emirates counter officer Ibrahim Shinad) refused to give me a lounge they said to get a room at a hotel was $400 US! Which is absurd. I had to sleep on metal chairs. They also closed most shops by 12am and by the time we landed and went through checkin it was 1130. Not a pleasant experience at all."

Pro: "It was terrible"
Contra: "Because l have to wait for 22 hours and they let me pay for my own visa and hotel when l arrived in dubai"

Contra: "Want to be a millionare English version"

Pro: "Very friendly, courteous service. Boeing 777, spacious and quiet aircraft."
Contra: "Nothing!"

Pro: "Onboard service was good - two meals and in between. Some good movies and TV plus internet service you have to pay for."
Contra: "The seats are uncomfortable for 13 hours of intense use."

Pro: "Si Much!!"

Contra: "Flying out of the Istanbul airport was horrible."

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "This was superlative in every way...."
Contra: "I liked everything."

Pro: "Better than all others at this time."

Pro: "We made it in one piece"
Contra: "Flight was 4 hour delayed while passengers were on the plane. There was no communication whatsoever. Once we left, tv and entertainment along with WiFi were never working during the flight. Very small and uncomfortable plane."

Pro: "Nothing"
Contra: "The seats. You are real greedy."

Pro: "Excellent customer service from boarding to landing"

Pro: "Food."
Contra: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Pro: "The entertainment selection for the long flight was very appealing. It had enough movies to help me pass the entire time. The food was pretty decent and the selection of drinks was surprising with the free alcohol."
Contra: "The boarding process was like every other in Europe that we saw. No boarding zones and a bus to the plane."

Pro: "The crew and the food were great."
Contra: "There was a dispute about a seat assignment and the flight attendant stated that she did NOT have the authority to decide the outcome. One passenger was in another passengers seat and refused to leave because it was next to a relatives seat."

Contra: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Contra: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Everything was great!"

Contra: "Leg space"

Pro: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Contra: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Pro: "Food was fine"
Contra: "Plane left late."

Contra: "poor to non existence service in economy class. all crew up front with zero crew In back."

Pro: "Great"

Pro: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Contra: "The boarding process was a bit unorganized and took a long time as a result."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Pro: "Food"
Contra: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Pro: "We boarded on time, very well run, the food was great, great movie choice"
Contra: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"

Pro: "Everything"
Contra: "Nothing :D"

Contra: "it was so HOT!!!!!!!"

Pro: "Everything"

Pro: "Chair did not recline properly - 16A/B"

Pro: "Please give food preferences while booking ticket"

Contra: "Everything was good"

Pro: "the crew"

Pro: "same as above"
Contra: "same as above"

Pro: "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"

Contra: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"

Pro: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Pro: "Again, the crew did a good job helping me recover from the terrible on ground experience. Great food!"
Contra: "Again, the check-in process was remarkably, out of this world terrible! Even for business class!"

Pro: "Same as above."

Contra: "I have 4 lost baggages, didn't arrived Miami"

Pro: "Punctuallity"

Pro: "The desk personnels from the Philippines (flight from Phils to Istanbul) were very accommodating when I requested if the plane was not full that I could be seated on an area where the other seat was not occupied. Very professional with smiling faces."
Contra: "So now, this would be the opposite (big time), this lady personnel on the desk (flight from Istanbul to Miami), when I asked her for the same request, she did not even look on the computer and quickly stated that the plane was full. I travel a lot so I just know that this person was lying and sure enough when everyone boarded, they were empty seats. I should have gotten her name because she was just plane lazy and unprofessional, it showed that she did not like her job. I paid an expensive Turkish plane ticket, so I deserve that courtesy and I would fully understand anyway if there were no seats at all but please don't even take your costumers like a fool."

Pro: "Worst flight ever. Please enforce conduct code."
Contra: "I had to ask a neighboring passenger if her would allow me 20mins of my flight without his rear end in my face. He was a fairly large man and constantly bending over in the isle to chat with his family. His infant was being attended to by his wife who constantly paced around to shake the baby (I'm sure the baby was annoyed as well). The baby finally spat up on the floor and seat. Everyone in the family could not sit still more than 5mins at a time, jumping up, moving around, switching seats, passing items. The men turned the area into a social scene/bar. I was too distracted by all this activity hovering over me to enjoy reading or relaxing. I constantly had rear ends in my face, and I constantly had to dodge and lean in my seat. The aforementioned tall man even had the nerve to fold away my television monitor when I dozed off so that it would not be an obstruction for his activity. By then I'd had enough. The This flight was terrible. Non of the staff requested better conduct or mindfulness of the other passengers. I believe the airline should strongly consider having a separate space for large families, families with babies, or at least have a code of conduct to which passengers should respect for the sake of every paying customer's ability to enjoy such a long flight."

Pro: "Service with a smile and very professional. Love the quality of food and entertainment on board."
Contra: "Last minute changes of aircraft that suddenly make what one thought to be an aisle seat a middle seat! Very annoying."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Cabin was clean. Food and drink was OK"
Contra: "No AC while passengers on board waiting for take off. It lasted about half an hour. people were forced to use airline magazines as fans. No TV news or sport to watch Toilet was not clean. My seat can recline easily without pushing the recline bottom. This was a connection flight. Passengers had to go through 4 check points. Too much redundant. At the last check point, 4 gates shared the same check point. We saw a line but no sign for it. So we went to the front to find out what the line was for and went back to join the line for security check. There were people who did the same thing but tried to cut in the line right at the check point, creating chaos."

Pro: "It's the first time we use Turkish Airline and ,the ride was pleasant and comfortable, crew is friendly , meal was tasty ..."

Pro: "Comfort, good quality meal, on time"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Pro: "Good leg room in aircraft and comfortable seating."
Contra: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Contra: "Delay of more than two hours caused my booking at the hotel to be cancelled. Not only i lost all my money but have no hotel to stay What is your responsibility on that???"

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Contra: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Contra: "You are asking me about a flight that we did not take. We called to cancel it."

Pro: "Flight on time, good service, helpful staff"

Contra: "Flight was delayed twice."

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Good flight...excellent landing."

Pro: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Contra: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Pro: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "They charged 40 Euro for baggage. On the charge again? Why this was not on any agreement International flights one baggage suppose to be free"

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Pro: "Nothing"
Contra: "They cancelled my flight and I spent 7-8 hours on phone trying to resolve."

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Extra luggage at not extra charge. Good food... Love the crew"
Contra: "Messy boarding"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Contra: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "New airbus neo great entertainment set up and comfortable seats . Excellent food in economy and very professional crew with personality"
Contra: "Economy fare was great until 95 euro for a single bag added to stowage was added on . With Ridiculously high baggage charges watch out if you are flying economy. Sort of negates the benefits of economy"

Pro: "The price."
Contra: "Starters, main course, etc where very odd combination of flavors and therefore not at all appealing. Don't provide beverage service in Business outside of meal times. Seats good but space is restricted. Feel closed in."

Pro: "Crew was great and very friendly, and helpful. Was in Business class so not much to complain about, although the headphones were not working properly."
Contra: "The boarding area in Lisbon is very congested and disorganized."

Contra: "It took a long time to board the plane and there was literally no line at the boarding gate. When I mean there was no line, its not that there were no people, its that we stood grouped together, because there was not enough space for everyone, so no line could form. So people simply cut in front of each other and there was quite a bit of anger and tension.Once we were on board, and seated, they came through and provided a meal. However after about 3 hours, I wanted to get some water to take medicine and I pushed the call light to get the flight attendant to come over and it was literally 45 minutes before anyone came into the economy portion. All of the flight attendants were either in first class, or hiding somewhere else. As one point 5 call lights were on and no one came. My wife got up and started looking for someone and finally I got water to take my pills. Almost an hour after I hit the call button. When the flight attendant came, I asked her if it was possible to purchase a soda, crackers, or anything as my blood sugar was low. She said there is nothing available for purchase, and did not offer anything. The only help I received was from a fellow passenger who offered a candy bar. I can not believe that there was nothing the attendant could offer me. I was willing to pay 10 euros for a soda, and they still said no. That is unacceptable."

Contra: "The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!"

Contra: "Wait time on buses from-to airplane to terminal was long."

Pro: "Great Crew nice plane"
Contra: "Uncomfortable seats, not enough space for carry on, due to luggage cost is way overpriced, as well as seats too expensive"

Pro: "On this prop plane, the takeoff and landing was exceptionally smooth. Again, the crew gave outstanding service."
Contra: "All was perfect! Thank you."

Pro: "all staf in airport pleasant and quickly to across other place to connect"
Contra: "a lot of people they pass by preference, and late for star Alliance"

Pro: "airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day."
Contra: "Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane"

Pro: "The better question is what did we not like."
Contra: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"

Contra: "Switched planes both ways, changed my paid for seating. No notifications. Excess luggage charges. Would never recommend this airline."

Pro: "Food was ok. Check in was ok in Portugal. The plane was good (entertainment and seat comfort)."
Contra: "flight crew can be more friendly in my opinion."

Pro: "O"

Contra: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "The airplane crew was very professional. The entertainment was very good."
Contra: "Space and mobility was very limited."

Contra: "No cnn or fox news in English"

Pro: "Nice staff"
Contra: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"

Pro: "We had comfort seats and I liked that because of the space you have, 2 simple meals and they served water in between the meals I will fly TAP again"
Contra: "Entertainment is okay, poor sound, and the quality of the screen was so so,"

Contra: "Inbound flight - flight got canceled from Budapest - after calling the airline and waiting in the line the 2 first lady I was talking to put me on hold and never got back to me, the 3rd lady had no idea why the flight got canceled except it was for emergency. She said next flight would be 2 days later - after calling the insurance I booked for the flight, they didn't want to reimburse for the interruption because the airline could not explain why it got canceled and i should prove that the flight was canceled - after being 6h on the phone with airline and insurance and waiting line had to hang of without solution. I had to purchase a new ticket from another airline to be able to fly on the same day back to Miami. - after arriving at the airport next morning for the other flight it turns out that Tap Portugal booked me to British Airways but they have not send me a notification email about it, so if I do not ask at the counter for Tap Portugal for the paperwork for the insurance I would never find out that i got a new flight and i would have miss it and the insurance would have never pay for it. With the new ticket i had to purchase, my travel with Tap Portugal cost me on the end around $3000, and I do not have that much money for a ticket at all, now I have a financial trouble. Thanks, never again."

Pro: "Food was good."
Contra: "Flight was delayed"

Pro: "2 meals, headphones, blanket and pillow all included. Flight was good - but being hit with surprise bag fees was not appreciated. (Was not notified at the time of booking)"
Contra: "Was charged $92 USD per checked bag at airport. Very displeased."

Contra: "The worst airline"

Pro: "Very good staff"
Contra: "They ran out of my food choice after the 2nd row of business business class. Their video is 20 years out of date, and for business class a disgrace"

Pro: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Contra: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Pro: "Food"
Contra: "Uncomfortable seats, too stiff."

Contra: "THE PROBLEM IS THE SAME: WE PAID AN EXTRA CHARGE FOR LUGGAGES, HOWEVER WE HAD A NORMAL TICKET THAT INCLUDED THE PRICE. TRY TO PROVIDE THE MONEY BACK!"

Pro: "The flight was direct to Lisbon"
Contra: "TAP a total disappointment. The biggest surprise of which you guys at Kayak are somewhat responsible is the ridiculous fees of $90 dollar per bag checked in. Obviously the face value of the ticket is cheaper but in practice I had to pay 360 dollars to check in my bags going and coming."

Pro: "Food"
Contra: "Late flight connection"

Contra: "Flight was delighted and service staff was slow"

Pro: "All flights have been on time. Seats and entertainment system are acceptable"
Contra: "Apart from the unorganized immigration and check-in process the service is very average. On both transatlantic flights the toilets did not work properly. Furthermore the business practice to charge you for any luggage $ 90 at airport without prior notice during the booking process is quite unpleasant and uncommon for transatlantic flights. Would be good that airline as well as internet travel agent would advice about this additional costs in a more transparent way before you purchase the ticket"

Pro: "Accommodating flight crew. Good food. Nice landing and take off."
Contra: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."

Contra: "The Lisbon airport is very difficult to navigate; signage is poor, and there are not enough staff on the ground. The waiting lines for TAP check-in are outrageous. TAP policy states they allow choosing a seat starting 36 hours of departure, but the poorly designed website let me book seats, and then asked me to pay; at the airport they also told me I had to pay on check-in to choose a seat. Worst of all, at the gate, the waiting area forces all passengers to wait while standing in a big herd - an hour - while police spot check random passenger carry-ons and perform body checks."

Pro: "Best flight I have ever taken. Hands down"

Pro: "The fact that children were served first."
Contra: "N/A"

Pro: "El personal amable."
Contra: "La calidad del entretenimiento, pésimo. Calidad de sonido y video. Los asientos no tiene para cargar los aparatos. Adicionalmente, no llego un paquete que embarcamos en Madrid con conexión en Lisboa."

Pro: "No delays"
Contra: "The sit are very uncomfortable, no leg room. The audio was not working, no entertainment. The flight attendant gave us a card to call customer service, to provide for improvement on these flight."

Contra: "Passenger attention not he best"

Pro: "Smooth landing"
Contra: "A few bumpy moments in the air!"

Pro: "Treat like a guest 2 great meals."
Contra: "Nothing"

Pro: "Very efficient and friendly crew and boarding personnel"
Contra: "This time we got one of the older plane desperately needing some updating Old style entertainment system"

Pro: "Both meals very nice. Crew members pleasant"
Contra: "Food served a bit late"

Pro: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Pro: "The food was delicious"
Contra: "You can't watch a movie you want to. The channels are set, like tv, can't rewind or pause"

Contra: "They keep us inside the bus trapped for more than 20 min, before boarding, very bad experience."

Pro: "Food was gross I couldn't even eat it. The soup came in a paste and the beef tasted expired, I saw a hair on my rice. Just awful, for the entire flight from Lisbon to Miami I didn't eat it was just disgusting. I've flown and never had such an awful experience with the food."
Contra: "Tasted bad, unsanitary. I found a hair and the food just looks like something I would give my dog."

Pro: "Good flight, boarded and left on time. Food and service were fine."
Contra: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."

Pro: "Not much"
Contra: "Very unorganized"

Pro: "So much more leg room than the first flight, was able to fully stretch out my legs when needed. Better entertainment with so many viewing options; was able to watch 4 movies."
Contra: "Turbulence was pretty bad, but I can't fault the airline for that. Food was typical plane food, but they did cancel the second meal due to turbulence. At the end of a 9 hour flight I was starving by the time we landed. Constant updates over the loud speaker by the pilot and stewardess got annoying; felt like every 20-30 minutes and saying the same thing, and saying it in 3 different laugages."