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Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Pro: "Good pilot"
Pro: "On time"
Pro: "Getting to my destination safely and getting the heck off their plane!"
Contra: "Trip was Athens - Rome. We had an issue trying to check in online in Greece; it told us to bring our passports to the agent at the airport. We arrived at the airport 2 1/2 hrs before boarding time. After waiting in line the agent told us the check in was closed and we had to pay 55 Euros each JUST TO GET OUR BOARDING PASS. It’s paper with a bar code on it! And we had an issue checking in online. You’re supposed to check in with RyanAir 2 hrs before the plane leaves and we were 4 mins late by the time we waited in line and got to the agent. Nope, still had to pay for paper. Not to mention we had paid extra for priority check in at book. Sure felt like just a cash machine for them. Charge for water too. Awful awful company. I will never fly with them again."
Pro: "Just the Flight crew...They were ok..."
Contra: "They kept saying my suitcase didnot fit the overhead compartment. I saw so many people with the same size bag...that didnot pay. I flew from Rome to Greece, back to Rome and, Lisbon Back And forth. I will think twice next time...When I fly to Europe next year..Flying Ryanair."
Pro: "Staff were fine."
Contra: "Paid for legroom, there was none!"
Pro: "Late departure from Dublin as expected But it was 30 min, anyways the flight made up time and only arrived 5 minutes late. The staff were very helpful also"
Contra: "The new slimline seats are very uncomfortable when seated for anything longer than an hour, the cushioning is very light and the angle of the seat is not as comfortable as the old ryanair seats. Also there was a long delay in Ciampino at the baggage belts considering the airport was empty - i know this is more a problem with the Airport but ryanair would surely have enough pull to get this sorted."
Contra: "The plane left very late and we landed 12.30 am"
Pro: "Fell asleep and was not woken up. Good flight"
Pro: "The flight was comfortable enough for a short haul flight. Hostesses were fine I didn't have the need to deal with them tbh not very happy looking"
Contra: "Delayed. This happens so it's fine. We get to the gate to then have to load our own non priority bags on the baggage carriage ourselves with people pushing others off the back side (accidentally). That was not well orgakised at all. I don't understand why we have to pay to sit together? Seat here available to have people sit together. It's a terrible money making tool especially if you have older children who are nervous flyers it means you have no choice but to pay which is unfair"
Contra: "They could have had some kind of entertainment but the price was cheap."
Contra: "Terrible customer service."
Contra: "Have to take the bus from aircraft to terminal."
Pro: "The flight seemed quick"
Contra: "There was a delay"
Pro: "The flights are good value and relatively comfortable."
Contra: "Due to mass cancellations we had days worrying if we were able to go on holiday our holiday or get the return flight home. They got the planes at the wrong gates so our flights were delayed for and hour, a passenger being sick very close to us was not moved away into a quieter area of the plane. Our luggage was damaged when we picked it up."
Pro: "Nothing about this trip went well."
Contra: "The flight was delayed, without any warning we were in line to board for over an hour before we were informed of the delay. Then after finally boarding, a passenger got into a verbal altercation with one of the crew members which was very unprofessional. During the flight there was terrible turbulence which cannot always be controlled however passengers were standing in the aisles and not instructed to return to their seats. Lastly the landing was the worst I have ever experienced and I travel fairly frequently. Overall nothing went well and I think you need to reevaluate your standards of professionalism."
Pro: "On time."
Contra: "Can't choose seats without a fee"
Pro: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Contra: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Pro: "Flight was comfortable, from a flying point of view."
Contra: "The "preboarding method". Waiting standing up for an hour. Comfort on board is quite "Spartan", meaning not enough room for anything, no amenities for free, etc, etc..."
Contra: "Everything felt rushed and cheap. The boarding was chaotic, we had to pay too much for checked baggage, the seats wouldn't recline, they charge for everything they can even try to sell stuff during the flight. This was my first and last time flying with Ryanair."
Pro: "The food options were pretty good."
Contra: "The seats didn't move back at all!!!"
Pro: "Nothing to brag about really"
Contra: "The plane was 30 mins late setting off. Food as an extra was terrible. And the seats are narrow and uncomfortable."
Contra: "As far as I am concerned, Ryan air is a scam, they are not the cheap airline they profess to be after all there bullshit charges and fees they become one of the most expensive ever. For one thing there luggage weight allowance is 3 to 4 kg less than any other airline, plus a $40.00 fee. Then because they didn't email my boarding passes as promised I was fined $50.00 per pass to have then print them (x4). I won't say never but it WILL be a cold day in hell before I ever fly Ryan Air again!!!"
Pro: "Crew were competent and happy, not overworked, dour or dim."
Contra: "Big queues to board, followed by bus transfer to plane => first ones to stand in line at the last ones off the bus to board the plane. My fault really, but why encourage people to stand in a queue for 30 mins at all?"
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Pro: "Got me to Rome."
Contra: "Flight was delayed. Had us standing in line for an extra 45 minutes. In adequate seating in the airport. The seats on the plane are extremely uncomfortable."
Contra: "I thought the price from Madrid to Rome was really good. Just didnt realize you end up paying more than a regular flight price with all the luggage fees"
Pro: "The steward was friendly."
Contra: "Low fare is an illusion. They forced customers to check in carryons that would have been qualified as carryon by other airlines. Any checked in bag cost $35 and there is absolutely no free check in bags. We ended up check in 3 bags for two of us. Service is super slow. In addition, if you are traveling to London, the airport they use is STN which is at least 1 and half hours from the City. There is no Uber available from that airport. Tax cost is $120+. As you can see, no matter how cheap the ticket might seem, it ends up to be very costly, no matter you are talking about money and time. Flight attendant was friendly but the Rome CIA airport service was horrible (that's where they fly out from). You first have to stay in a long slow line to get the check in bag invoice, take it to a payment counter where 3 out of 4 service people were on there phone texting while there is another long and slow line of travelers are waiting to make payment. We almost missed our flight despite the fact we got there 3 hours earlier."
Pro: "Still have not left London"
Pro: "The flight left on-time. The plane had 2 entrances so that helped with boarding."
Contra: "Seats didn't recline. No entertainment of any kind."
Pro: "Friendly Staff"
Contra: "We paid for priority boarding and then we're put on a bus and told to stand. When the bus stoped everyone dashed to the entrance and we were one of the last people to get on board."
Pro: "The crew was cordial."
Contra: "Takeoff was delayed by 1 hour due to what seemed like a totally preventable clerical error (in pairing a piece of checked luggage and a passenger). This delay reduced our transit options on arrival and also inconvenienced our host. The flight was overheated and uncomfortable. At the freight-level prices, I wasn't expecting food or entertainment, and I was aware the flight would be full, but I was expecting at the least a functional temperature control or effort to use it. Especially during the hour we idled on the tarmac prior to takeoff."
Pro: "Excellent throughout outward and inward journey's"
Contra: "The plane seemed incredibly old, like nothing I've seen before. They wanted to charge us 50 pounds to check in our luggage at the airport. I never received an email about needing to check in to the flight online. Luckily we arrived early enough to the airport for the customer service desk to let us know we only had 20 minutes to check in on our mobile devices. The landing of the plane was also the worst I have ever experienced. Everything was so unorganized and uncomfortable about this flight and airline. NEVER traveling with Ryanair and will recommend to all friends and family to avoid Ryanair."
Pro: "We had no problems with our flight"
Pro: "I liked the price."
Contra: "I understand no meal on a 3 hour flight. However no water was offered. Also don't understand the check in fee. Had to go to desk anyway for visa check."
Contra: "Paid for priority boarding and reserved 1st row seats to be as stress free as possible. They had a priority line and a regular line and took both lines at the same time and herded us onto a bus. I ended up getting on the plane after 30 people who didn't pay for priority and finding room for luggage was a mess. You have to jump out of your seat upon arrival to try and gettting back to your luggage. Just know that Ryan Air is a cattle car. Seats are small and padding is long gone. I frankly expected that, but didn't anticipate the priority fee being a fraud."
Pro: "Nothing I can think of."
Contra: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."
Pro: "The efficiency of boarding"
Contra: "Very small leg space and no entertainment at all."
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Contra: "Long wait standing outdoor for boarding in covered but open and windy stalls. Crammed to the brim in tight seats. Too many carry-ons for the space available. Rowdy passengers, traveling in groups and standing/partying in the aisle --crew not enforcing a minimum level of respect for others. Landing delayed for over one hour: weather forced to change airport --not their fault, but poor coordination with ground crew at destination and long wait for parking and stairs."
Pro: "The timing of take off"