Avionul, fiind foarte mic (și, probabil, vechi), senzațiile au fost nu tocmai plăcute - îmi părea că suntem frunză-n vânt. Majoritatea călătorilor au avut stare de disconfort, din momentul decolării până când avionul a ajuns la o înălțime unde s-a putut stabiliza...
Pro: "that I succeeded to get home"
Contra: "air conditioning in the plane"
Pro: "The flight was on time - which is unheard off"
Contra: "The food was eatable - but not really good"
Pro: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Contra: "Ask the staff not to be so moody for no reason at all."
Pro: "Seating availability at check in no"
Contra: "No tv"
Pro: "The seating availability at the check in time"
Contra: "The TVs never worked"
Pro: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Contra: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Pro: "Finally not much delay"
Contra: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Contra: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"
Pro: "It was nice"
Contra: "more movies to be purposed ))"
Pro: "The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight."
Contra: "Check in process both online and at the airport. The seats on the aircraft."
Pro: "Good crew, attentive, courteous, communicative !!"
Contra: "Have the screens work ...."
Contra: "Lots of turbulences at landing, due tonthe heavy rain."
Contra: "Not so many movies"
Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Pro: "seats were confortable"
Pro: "Free WIFI, entertainment is good"
Contra: "The entertainment"
Pro: "The whole process was very enjoyable in the flight was really nice I loved it"
Contra: "I am not used to going through Baggage Claim and then checking in again at airports but after I figured it out it was ok"
Pro: "That I didn't die in Chisinau"
Contra: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Pro: "the plane landed on time"
Contra: "luggage came late"
Pro: "Great crew."
Contra: "The flight was delayed and I almost missed my connecting flight."
Contra: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Contra: "The flight was 1 hour late to depart"
Pro: "no other choice to fly amsterdam"
Contra: "no entertainment"
Pro: "Boarding was good, flight and landing"
Contra: "Had to go through security check in Istanbul"
Contra: "no entertainment"
Pro: "Check in , flight info at airport great !"
Contra: "No choice for food."
Pro: "Food,staff,easy check in.everything worked perfect."
Pro: "Everything was excellent"
Contra: "The stuff was outstanding"
Pro: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Pro: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Contra: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Pro: "Punctuality, politeness, cleanness"
Contra: "Food, but not so important for me ."
Contra: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Pro: "excellent flight attendants. Fast flight to make up for delay."
Contra: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"
Pro: "Nice crew, roomy seats"
Contra: "Boarding the plane with a bus was a waste of time and exposure to fumes."
Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."
Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"
Pro: "Great price, nice crew, decent flight overall"
Contra: "The food was terrible! No entertainment system"
Pro: "That I landed safely and nothing happened."
Contra: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."
Pro: "Friendly crew"
Contra: "Long wait on the bus out to board the plane"
Pro: "The sandwich was yummy."
Contra: "Everything was fine"
Contra: "There was no entertainment, but that was O.K."
Contra: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Pro: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."
Pro: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Contra: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Pro: "The low price, the small plane, the food and drink."
Pro: "The airplane was in a good condition"
Contra: "Crew members bored, without any mood of working"
Pro: "On time!"
Contra: "No entertainment"
Contra: "Deplaned very orderly for distancing, but then on tarmac into crowded bids during COVID. Really?? What gives?? Lots of empty jetways! So sloppy, or something!"
Pro: "Excellent on time, quick turnaround with Canary Air"
Contra: "Air Europa...everything"
Pro: "Departed on time, nice entertainment"
Contra: "Food could have been better, for such a long trip beverages service was scarce"
Pro: "It was ok no more then that"
Contra: "Make sure the stuff or more Patience and understanding"
Pro: "We really like the crew"
Contra: "If they offer something to drink"
Pro: "Crew was efficient and friendly"
Contra: "Entertainment system on my transatlantic flight was outdated and functioned poorly. Also, the promised WiFi connection wasn’t working, and the flight attendant I spoke to basically said, “yeah, I think it’s broken.”"
Pro: "Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in"
Contra: "If I had flown on Iberia"
Pro: "Crew was great"
Contra: "The plane had a technical difficulty with the emergency exit making us feel so uncomfortable and nervous we left the aircraft and had to buy tickets to another flight later"
Contra: "Very poor company . Not recomendet . Dont fligth wuit them"
Pro: "Everything as expected!"
Contra: "Had to pay for food. not a single chip :("
Pro: "Was not full"
Contra: "Out dated plane. Poor boarding process, bad service horrible food"
Pro: "Crew was great, the rest was average"
Contra: "My checked luggage for which i paid an extra $100 has been damaged to a point where 2 out of the 4 weels are about to fall. I don't know in which of the two flights it happened since my luggage was transfered during the layover."
Contra: "If Air Europa are going to charge customers $150 per bag for long haul international flights, they should mention that when the customer buy the ticket. Was a disgrace and their customer service was non-existent."
Pro: "First flight on Air Europa biz class to AMS. Easy check in. Great lounge st Madrid with plenty of food/drinks. Leather seats with blocked middle seat. FAs were friendly and efficient. Landed ahead of time. Bags were first off. Great value with these services"
Contra: "Liked it all"
Contra: "There was charge for a checked bag which I thought on booking was included"
Contra: "My United flight was five hours delayed and I was going to miss my Air Europa flight. I called to see if I could switch flights but that was absolutely not an option and I had to buy a new one way ticket. I would’ve paid the difference, if there was one, but that wasn’t an option."
Pro: "Modern clean plane, excellent crew"
Contra: "Flight was delayed but no announcements were made"
Contra: "Baggage policy misleading."
Pro: "Good seating space."
Contra: "Food & drinks are expensive, but we brought our own."
Pro: "Had to work my tale off to find aireuropa they told me I got switched to ibeira Took the train to another term I,so ask me when I actually take the flight I can give better feedback"
Pro: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Contra: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Contra: "The food menu needs to be improved"
Contra: "A small child was allowed to be in business class and disturbed me during the flight. I thought small children are not allowed"
Pro: "Will never fly this airline again"
Pro: "Good service and comfortable flight"
Contra: "Advance check-in did not work -- tried 3 times. Entered all the info, pressed enter and nothing happened."
Pro: "I like that they sold yogurt in squeeze packets for my toddler. However, I was disappointed that it wasn't available on both of our flights."
Contra: "The boarding process in Europe isn't the same as in the United States. Handicap and small children are usually boarded first and routes are called in groups. In Europe all the passengers make a line and wait to board a plane. We stood in line for an hour! I only stood in lime because we have a toddler, stroller, Diaper bag, carry on, etc. Air Europa only requested that small children board the plane first on one of our flights. We flew on 3 fpr their planes this vacation."
Pro: "Crew was very pleasant and helpful"
Contra: "No outlet to charge a phone"
Contra: "The food was terrible."
Pro: "Very puntual & cheap!"
Pro: "The staff were friendly, 1 woman went out of her way to help everyone. The plane was clean, bathrooms also, seats were roomy enough. Plane felt like it may be a newer one."
Contra: "You had to pay for all food and drink. No complimentary anything offered, even water."
Pro: "The plane was on time, but the boarding process was chaotic. The flight attendants were nice."
Contra: "The seats were so small. I am 5'2" and had no leg room. I don't know how anyone who is taller fits. The food was really poor and my entertainment system did not work. Also, the gate was not posted on the board until right before the flight boarded and the boarding process was chaotic at best."
Pro: "Wide body aircraft."
Contra: "Too cold and unfriendly services"
Pro: "Ordered a special meal and it was far superior than the regular in flight meal. This was the only highlight."
Contra: "The bathroom was extremely dirty at the beginning of the flight, had to hold it because it was so disgusting. The crew ignored requests, they skipped us on the beverage run twice, and walked past us when trying to giving them the trash (on their trash run). The crew keep bumping the food carts on the seats, repeatedly, during service. I was given water twice and both times they spilled water all over my clothes, it was not bumpy at all. The entertainment screen was broken, the images were pixelated and going in a crazy pattern. Even if you turned it off anytime there was an announcement it would turn on. Plane was delayed. We sat in a warm plane for over an hour."
Pro: "Flight left and arrived on time and seats were comfortable for airline seats."
Pro: "Crew inside"
Contra: "Airport gate unprepared for wheel chairs and strollers. No elevator in gate area."
Contra: "Don't have tv , after overnight flights we sitting in airplane more than 1,5 hours with out air conditions"
Pro: "Crew were simpatico and attentive. Seats OK, but not lie flat, Food was fine althoug not excellent. Good price for a business class MAD SJU."
Contra: "Boarding in Madrid was horrendous. After asking us to board the plane then held us in the "chute" standing up for 1/2 hour. Could have waited inside the terminal seating down! Entertainment in business was from the last century - no individual screens. An Ipad was handed to us resulting in a bunch of cables surrounding us through the entire trip."
Contra: "We board to the plane via a bus. we were at the bus waiting to go to the plane for more than 10 minutes. A bit long, specially if you have been travelling already for a long time....like me (I was coming from Miami).The bus is not too comfortable....you have to stay still on your feet with a lot of people"
Pro: "All went well. As above"
Contra: "No complaints"
Contra: "The flight was delayed more than 2hours. Our flight was supposed to depart at 01:15am and until 2am pilots didn't show up. The flight finally took off around 3am....such a bad experience in the mid night"
Pro: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Contra: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."
Contra: "I particularly hate this airline as the flight teams always seem overworked and under prepared. The flight attendants were yelling at all the passengers and threatened to kick people off the plane for trivial reasons. At the end off the day I guess you get what you pay for as this was the cheapest flight available and the service was mediocre at best"
Pro: "Food was good."
Contra: "Not on par with competitors when it comes to the technology on the plane. No tv, no phone charger which is common now and this flight had neither."
Contra: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
Pro: "The food and entertainment were good."
Contra: "The discomfort due to my seat assignment. My seat was directly in front of the wall to the restrooms; there was hardly any room to push my seat back into a cozy position and the continuous sound of the toilet flushing was annoying. Select your seats in advance if you're able to."
Pro: "As indicated above the boarding procedure, the crew, and the food provided very positive experiences."
Contra: "The principal negative experience which made the overall flight experience very disappointing was the lack of leg room. I am 6 feet and about 4 inches tall, therefore flights are never very comfortable. However, out of many airlines I have used Air Europa provides the least amount of leg room. The flight was very uncomfortable. It lasted nearly 12 hours, but I never came close to being able to take even a short nap. This was the worst flight experience I have had. There should be an advisory to warn tall individuals like myself."
Pro: "Liked the boarding process (from back to front)"
Contra: "Crew not friendly, food was mediocre, the entertainment did not work at all"
Connecting flight was cancelled
do not use Ryanair, delays of more than one hour
They did not Tool uș to TLV as We hâd to do Corona test
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Contra: "Going on time without delay, more staff to avoid long lines"
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Pro: "Very quick. Great service"
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Contra: "The staff are snappy with the passengers - she tried to take my coffee away from me - this was my 4th flight in 36 hours so I needed to finish it so took it back quickly !!"
Pro: "They denied the me boarding,I want my money back"
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Contra: "Badly delayed with no explanation. Never flying RyanAir again."
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "Overall an uneventful flight"
Contra: "Delayed flight again. Ryanair evening flights keep getting delayed, so you end up missing the last train."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Pro: "The stewardesses were very nice."
Contra: "There was only one person manning the check in line, with dozens of people waiting. Our line didn’t move for almost 30 minutes, and we barely made it to our flight before departure."
Pro: "We got there alright."
Contra: "The Ryanair website wouldn’t allow me to check-in online and when we arrived to check in in person my father and I had to pay €60 each to print our boarding passes! All my experiences with Ryanair this far (2) have iformed me that I will never fly with them again."
Contra: "Boarding chaotic, late departure with no explanation"
Pro: "Quick announcement of gate"
Contra: "Eased through security in Lisbon; only to be left standing for at least 40 mind; no announcement from staff. In total our flight was delayed by 90mins and now we have missed our coach for the last leg of the journey! Not happy at all!!!"
Contra: "Delayed take off 20 minutes late from Cork, now at STN, we stuck on the plane because the ladder and stairs to get off the plane are not ready?????? Do we blame Ryanair???? Second time I have had this excuse while flying with them!!!! Maybe this is what you get when you fly with an airline who cut corners and costs?????"
Contra: "This was my first time flying RyanAir, I will never again. I did have to pay the luggage fee, I don't understand why you have to lift your luggage through the size measuring device when clearly my luggage would have fit in the overhead compartments. Aside from that, I thought the lighting (yellow lighting!) and the advertisements all over the interior was tacky and distracting from having a calm, relaxing flight. I don't think the $$ saved is worth going through this again."
Pro: "Boarding was relatively quick"
Contra: "Left late and the staff were a little rude"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Pro: "took off on time clean aircraft smiley crew"
Pro: "Crew were good and the pilot got us there very quickly."
Contra: "Total carnage at stansted. No queues. Priority boarding a waste of time and money. Delayed over an hour. The plane turnaround was so quick the toilet hadn't been cleaned. Not hand towels. Blood stained toilet tissues all over the floor. Utterly disgusting."
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Pro: "The price"
Contra: "It appears that all the flights are late. We ended up over 2 hours late. This has been occurring more frequently."
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Pro: "no redeeming quality"
Contra: "the accommodations, seats, personnel, ticketing, take off, landing, lack of courtesy, lack of amenity, lack of charm, lack of class, lack of professionalism"
Pro: "Your APP does not allow you to check in and we were charged 50 to each person for writing the pass of hand tacking"
Contra: "A coherent response by RYANAIR to this email. Omarborjas1@gmail.com"
Contra: "Stop trying to sell me things every 10 minutes. I just want to get some sleep. Provide something for free, like peanuts or pretzels, as a nice gesture."
Pro: "But not in a great way! Seat was pretty comfortable. Flight arrived on time."
Contra: "It was a loud booze cruise flight from Dublin to Malaga. Very happy Irish holiday makers. it was loud but the passengers mostly were good sorts. The flight attendants were pretty rude--never excusing themselves or apologizing for pushing past people. The toilet in the front was disgusting. NO HaNDSOAP. Told attendant--no soap, she said. Very nasty situation. i think it will be my only Ryanair trip."
Contra: "Printing my boarding pass at home to make sure I didn't have to pay a 50 euro fee. It's hard enough to do it right before you leave, but we couldn't print anything for the flight back to Brussels."
Contra: "Checked bag charge was ridiculous."
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Contra: "They say that one carry on free but they should allow standard size which other airlines allows. So we have to buy new carry on for ryan air!! then don't call it free. It is really hassle travelling in Ryan air for inside flights when you have already came from US to Europe. you need to keep your luggage in storage or pay heft money at Ryan air... They don't even give free water! I agree The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway."