Food was absolutely terrible…old plane.. small seats
Well I guess more flexibility from terminal to terminal and close to the gates. Thanks
Contra: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."
Pro: "Fabulous Stuart’s."
Contra: "1h of delay .... is inadmissible for the price what we are paying for the tickets..."
Pro: "Reliable airline."
Contra: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Pro: "Crew was thoughtful"
Contra: "Seats were uncomfortable and the food was not worth eating"
Contra: "Luggage did not arrive."
Pro: "Friendly staff. Free drink and snack. Comfy seats and very easy boarding process"
Pro: "Super easy boarding, just scan your ticket and go. Staff was very friendly. On our short flight from Munich to Rome we were served a complimentary sandwich and option of beer, wine or other refreshments. There was plenty of leg room compared to our other recent flights"
Contra: "There was no in flight entertainment. Not that was really needed it with such a short flight."
Pro: "Super service. From gate in Frankfurt to Rome."
Contra: "Communication on which luggage carousel our luggage was going to be on. The screen said, carousel 11 when in actuality, it was carousel 10. Very confusing...and caused me a delay. That’s the only frustration in the entire trip so far."
Pro: "The airline staff was great. Everyone really helpful."
Pro: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Contra: "The seat and service."
Pro: "The flight attendants were wonderful."
Contra: "You take a bus to reach the plane and the seats are uncomfortable without any entertainment systems. Thankfully the flight was only 1.5 hours."
Pro: "The flight attendants were friendly, and service was fast. The snack was a chicken and carrot sandwich. It was good."
Contra: "The boarding was delayed twice and no explanation was given by the staff. We arrived 1 hour late."
Pro: "Good service."
Pro: "The staff were very friendly; more so on this flight than the last flight. I booked seats for the emergency exit knowing it gives more leg room."
Contra: "My baggage was not on the carrousel that was listed on the display, it took a long time to get my bag and it caused me to be late to check into my lodging."
Pro: "The food and drink were the only two enjoyable moments of this flight."
Contra: "The crew in Cluj airport could not care less about getting the plane boarded and departed on time. For 20 minutes crew stood around in the airport talking to each other and using their cellphones. Finally the transport bus was loaded only to have the bus driver get out, and talk to another employee while simultaneously using his phone. No information was given for the delay and the plane was boarded at time of departure. This careless and unbothered attitude resulted in a missed connecting flight for my partner and I. We were completely unassisted by crew on the plane and ended up having to wait 24hours for our next flight home. Absolutely disgusted by the service provided from Cluj to Munich. I would seriously consider another airline before booking again with Lufthansa for this route."
Contra: "no screens"
Pro: "Much shorter flight time."
Contra: "My experience on the second flight was completely different from the first. Staff was not as friendly. Food was bad. No entertainment due to short flight time. Not as good of an experience."
Contra: "Seems like they want to nickel and dime you for everything now..."
Pro: "It was overall a great flying experience."
Contra: "One of my connections was way too short. I almost missed my flight. I had to run!"
Pro: "Boarding was automated gates was easy."
Pro: "Once again, the in-flight crew was excellent."
Contra: "The Frankfort airport is a nightmare. They have loooooooong gateways, so when I Finally got through security FOR THE THIRD TIME, it’s a 10 minute, speed-walk to the gate. Again, a flight delay was the only thing that made the connection possible. I made it to the gate with 3 minutes to spare, so no time for the bathroom, no time to get lunch or even a bottle of water, no time period. And at the end of it all, my bag is lost."
Pro: "There's nothing much that's positive to say about this leg of our journey."
Contra: "Not only was the flight delayed, but there was confusion at the gate for boarding of even first or business class. We had to carry our luggage down 2 flights of stairs to get on a bus, which then transported us a very long ways away on the tarmac. Then it was an older model plane and the engine noise, even though we were up front, was extremely loud! It was somewhat worrisome. The food was terrible and by the end of the 90 minute flight our rears were sore from the poor seat cushioning. Not a good experience at all. All of this was after a terrible experience and delay just trying to connect flights within the German airport and the security delays that probably would have made us lose our flight if it wasn't delayed. There needs to be a better system if you are not staying in Germany but just connecting flights from the same airline!"
Pro: "The service to clients number one. I like"
Pro: "Served sandwiches even though 1.5 hour flight."
Contra: "Slow and unorganized boarding. Crew was not outwardly friendly."
Contra: "Lost a whole day and a half of vacation!"
Contra: "Having to go through passport control and security a second time took too much time for the connection between flights."
Pro: "Nothing good to say"
Contra: "Expect to be delayed if it snows a bit in Munich. Delayed for more than 7 hours total. 3 of those on the plane in Munich. Horrible!"
Pro: "Efficient crew. Quick service, quick flight."
Contra: "No negatives."
Pro: "Plane was clean, crew nice and courteous."
Pro: "Same as above."
Contra: "Same as above."
Contra: "Short flight so no entertainment provided or needed."
Pro: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"
Contra: "Delay for one hour"
Pro: "The crew. They made an uncomfortable flight acceptable."
Contra: "Boarding confusing and flight experience poor. The crew was the only nice part. The rest, not worth the money."
Contra: "The boarding gate was changed three times. I fell asleep at one of the gates. Luckily I woke up and realized the second change in time to still make it there."
Pro: "Excellent service. Excellent food! So thoughtful."
Contra: "Seat is not premium."
Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."
Contra: "Our flight from SFO to Frankfurt was cancelled and we were re-booked on a very bad itinerary."
Pro: "Nice crew"
Contra: "Small leg space"
Contra: "It was a transatlantic flight in coach. There is no way to make that a pleasant experience. Entertainment system was down. Ran out of one dinner option."
Contra: "Lost my Baggage for 2 days."
Contra: "Breakfast was just a roll. I would have preferred eggs."
Contra: "This was a united flight. The personal was not helpful, only in helping me communicate with the airport in Rome to change my flight. I had to pay 97 euros for this change. I am upset and think it is not fair that I need to pay for a problem united had with their flight. I also think star Allience failed as they were not able to resolve the problem with their partner airlines."
Contra: "My connecting flight to Rome wasn't listed on any monitors, and four people couldn't find Terminal A on the map. Fortunately I found some fellow Americans who also couldn't find Terminal A , lower numbered gates, from our current Z gate. We went to the right, following most disembarked passengers and signs for some A gates....a mess! In the end, we had to go all the way back, past our original gate to a Customs area where they just stamped our passports and onward to our gates. It seemed like the signs only helped if you were going in the correct direction to begin with. Even my German friend said how bad that airport is for directions!"
Contra: "The delay and the lack of movies. Seats are very small. I was sitting near a larger passenger and it was very tight. We had over two hours delay for mechanical problems with the plane."
Avionul, fiind foarte mic (și, probabil, vechi), senzațiile au fost nu tocmai plăcute - îmi părea că suntem frunză-n vânt. Majoritatea călătorilor au avut stare de disconfort, din momentul decolării până când avionul a ajuns la o înălțime unde s-a putut stabiliza...
Pro: "The crew and the flight from Bucharest to Istanbul"
Contra: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
Pro: "that I succeeded to get home"
Contra: "air conditioning in the plane"
Pro: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Contra: "Ask the staff not to be so moody for no reason at all."
Pro: "Crew was amazing and helpful."
Pro: "Good short flight."
Contra: "Open both for passengers to enter terminal on arrival in Bucharest."
Pro: "Short flight."
Contra: "When the passengers walked into the terminal building from the tarmac in Otopeni Airport (Bucharest), BOTH wings of the double door could have been open! Only one was. Otherwise flight was fine."
Pro: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Contra: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Pro: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"
Pro: "Staff, seat."
Contra: "Delayed again: 40 mins"
Pro: "Flawless process! Great customer service!"
Contra: "Arrival of baggage on the carousel."
Contra: "Boarding via bus."
Contra: "Lots of turbulences at landing, due tonthe heavy rain."
Contra: "Not so many movies"
Pro: "On time. Clean ."
Contra: "less lights while fly"
Pro: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Contra: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Pro: "That I didn't die in Chisinau"
Contra: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"
Contra: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."
Pro: "short time flight"
Contra: "no entertainment/poor food"
Contra: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Contra: "1h and 30 minutes late"
Contra: "no entertainment"
Pro: "The employees were nice."
Contra: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"
Contra: "Several Tarom flights leaving at the same time in the morning- total lack of basic organization: lines for all types of travelers (bag drop and check-in) mixed in. Result: long wait times, quarrels among passengers, all frustrated."
Pro: "Short and sweet... friendly staff"
Pro: "Quick and easy"
Contra: "No food option without meat"
Pro: "Boardibg was on time and the stuff was very nice"
Contra: "I didn like the food."
Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Contra: "Flight attendants telling me take off my headphones, this isn't 1999"
Pro: "On time, direct flight, friendly crew"
Pro: "Quick boarding, Cordial crew. We got from here to there efficiently."
Contra: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Pro: "The professionalism of the crew and the food."
Contra: "too small aircraft sensitive towards the weather changes."
Contra: "Arrived 15min late and I had a tight connection."
Contra: "Lack of entertainment"
Pro: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Contra: "The plane was delayed almost an hour, and we were not even told why until on the plane."
Pro: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."
Pro: "safety fly"
Contra: "seats were too small, food looks not well"
Contra: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Pro: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Contra: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Pro: "ON TIME."
Contra: "WAS COERCED INTO CHECKING BAG. HAD I GATE CHECKED, AS EVERYONE ELSE WITH TWO BAGS DID, WOULD HAVE SAVED MYSELF 15 MINUTES."
Pro: "Attentive flight attendants"
Contra: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Pro: "fast boarding thru automated ticket barr reading"
Contra: "On your way to the airplane, on the connecting tunnel the ticket and passport was checked again by an attendant. Why? The purpose of fast boarding was defeated by the old system again!"
Pro: "The flights are announced once in the boarding area, but there is no announcement as to boarding. The signal to board is a flashing "boarding" sign in the departure lounge. At that moment everyone gets up and rushes to the line. Both priority and economy sections are boarded together. So, fastest runner wins. But it works. We boarded more quickly than any flight I've been on, and although boarding started 10 minutes later than scheduled, we departed exactly on time."
Pro: "Exactly on time to the minute Great sandwiches Clean new aircraft"
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Too many hours of delay ( 4)
Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."
Contra: "More leg room and reclining seats"
Pro: "The leg space"
Contra: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Contra: "not charge me for carry on luggage"
Contra: "Larger leg room"
Contra: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Pro: "Nothing. Horrible experience overall, but what you pay is what you get."
Contra: "Pretty much everything..."
Pro: "We had an eventless and safe flight and it was not too cold on the plane."
Contra: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Contra: "Flight was over booked"
Pro: "Extra legroom seats are a godsend (but that's applicable to any airline, not just Wizzair, although they do seem to have a few more of these than other airlines - low cost or not). Also, despite a 35 min. initial delay, we eventually landed only 15 min. later than the scheduled time."
Contra: "The boarding process at Gatwick was disastrous. There were only 2 agents, none of which spoke proper English. Also, one of them was busy checking each individual carry-on bag with unnecessary extra scrutiny, only to provide customers to the second agent, which was taking the payments for extra bags."
Pro: "Ok flight"
Contra: "Comply with departure times"
Pro: "Once boarding started it was very fast and flight left shortly after"
Contra: "Seats are very uncomfortable"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Pro: "The crew was so helpful and nice"
Contra: "I was happy with everything"
Contra: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Contra: "Application instruction on baggage hande king and que to boarding."
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pro: "The crew was really nice"
Contra: "1h30 delay for no specific reason is unacceptable"
Pro: "Flight arrived"
Contra: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."
Pro: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Contra: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Pro: "Service, smiling and attention to details."
Contra: "No kosher food."
Pro: "Staff was nice and felt bad for their company’s policy."
Contra: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Contra: "You have to inform the customers, that company needs you to have a visa"
Pro: "There wasn't any delays, perfect landing"
Pro: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Contra: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pro: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "It a good option, a good price, i will fly again"
Pro: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Contra: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Contra: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Contra: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Pro: "I was lucky to be seated next to the emergency door so I had a very comfortable seat. Also, the crew was very attentive."
Contra: "The flight departed around half an hour late."
Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."
Pro: "The plane and crew from Pilots to Flight staff more than perfect. We was kept informed all the way as take off was perfect, and the landing at London Luton was the best have ever had as you normally land land then get an extra hard heavy jerk to slow us down extra hard braking. The Pilots of W6 4503 on 23rd of August 2017 is a credit to your company as they landed without the extra hard braking you normally get. Those pilots both of them should teach the other pilots's of your company how both of the pilots did it, and even teach other airline pilots the same IT WAS A VERY SMOOTH LANDING. Give the pilot's a commendation or an award as I would like those pilot's on any of my flights I have in the future. You can let them know it was me that told you to credit them in the highest award they can get please. Let their bosses, and company owners know this as well. So maybe if you call them in the office for something PLEASE CREDIT THEM for the PERFECT LANDING MORE THAN A CREDIT TO YOUR COMPANY as I put that ion bold to enforsize a perfect landing."
Contra: "I was in 24B middle seat which was very cramped as the seat too small and back of seat too low, knee area not enough, no chance of getting to sleep as you cannot get comfortable enough as you cannot even sleep on the tray, kids screaming all around me, people behind me kept kicking moving my seat, people in front of me too loud Bulgarian's. At Varna airport me and others queued up in check in 2 and 3 patiently, and after about 20 minutes queuing two people jumped the queue in check in 1 as the second guy I had to tell him we have been waiting you cannot jump the queue and to go to the back of the queue, and a guy walked straight into check in 1 before check in 2 and 3 was opened and got his bag done, and a big group of people with prams etc was not even in check in lane 1 where they was sorted out well before us queuing as they just turned up and got there bag etc slips on the prams etc. A lot of the information on board was in Bulgarian and not in English only a very small thing NOT TO BLAME THE PLANE STAFF in any way."
Contra: "Never ever gonna choose Wizz air ... not a frist time I had to pay extra because of the suitcase ... But this is happening always on Hungary not in London."
Contra: "We arrived at a field in Israel with 2 backpacks and did not charge us extra, but on the way back they decided to charge us at the last minute for the same cases we had arrived with. Nothing we said helped and the attitude was cold and hard. The flight was good"
Contra: "Boarding luggage no more that 32 cm, all comune boarding luggage are 34-38, they did on purpose to charge u €40 more on ticket, I saw at List 20 people charged for that."
Pro: "Non stop"
Contra: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Contra: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"