The wifi wasn’t working, waste of money. There was no space for carry in baggage, had to hold all the valuables and the carry in baggage was went to cargo
Great cabin crews, great service, great response from the officials!
The flights were good. service was good. food could be little better.
Meal portion used to be bigger.
It was really excellent!I suggest everyone should try Kayak.
Pro: "Too narrow seats"
Contra: "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
Pro: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Contra: "Staff kept reaching past me to shut my window without asking me first. Very rude."
Pro: "The entertainment was great and the crew was very friendly and helpful"
Contra: "The ability to access bathrooms after turbulence has ended"
Pro: "Good performance of ground staff in kabul"
Contra: "On time flight not delay"
Pro: "Fast Boarding"
Contra: "Better Economy Class Seats"
Pro: "They were very supportive. Thanks."
Pro: "Great crew, excellent legroom"
Pro: "The entertainment is fantastic"
Contra: "The crew, not very hospitable"
Pro: "A380s are good aircraft. Emirates entertainment is second to none ."
Contra: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Pro: "Hotel stay on your long hold"
Contra: "Needs to improve in all sections"
Pro: "Cabin crew services"
Contra: "Food could have better"
Pro: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Contra: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."
Pro: "Everything about it"
Pro: "Comfortable seats, nice crew, good entertainment selection"
Contra: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Pro: "as usual the ICE system keeps you entertained"
Contra: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."
Pro: "The food was pretty good and the one ICE video center that was working offered a ton to watch."
Contra: "On a 13-hour flight, the video center is your main source of not losing your mind. Truly disappointing when you pay for the extra leg room in an exit row and you can’t watch any videos. Unfortunately, the ICE video center was broken on the way to Dubai also. In addition, the flight crew lets people stand around in front of you which reduces the extra leg room you pay a hefty price for. What’s the point of charging over $700 for this added “luxury” on each of your flights from JFK to Male, Maldives when you can’t use it. Emirates is nice, but didn’t reach the expectations they set."
Pro: "Very polite & helpful crew & agents.... both at Dhaka Airport & the flight. Conditions to work in Dhaka Airport are difficult & yet your ground personnel were calm & helpful with a smile on their faces!"
Contra: "Very little isle space!!! Now I know how sardines are packed!! Did you put in more seats? Seems like you have!! With no consideration for the simple, basic comfort of your passengers!! Just because most of the passengers were Bangladeshis you DID NOT have to serve only what was a very poor excuse of Bengali food!! A choice or better quality food would have been appreciated!!"
Contra: "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
Pro: "Good service upon check in and in flight."
Contra: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pro: "Onboard comfort and entertainment system"
Contra: "Boarding from Dhaka in business is worst than economy class from most location. There were mosquitos in the plane, food quality was not thrilling and crew was caring but needs a little more experience for business class."
Pro: "Emirates staff are polite and respectful"
Contra: "777 for travel from Dubai to Boston is not a comfortable plane"
Contra: "Boarding announcements weren’t clear and boarding was not separated by zone."
Pro: "better than super stinky American carriers"
Contra: "everything, food was below average"
Pro: "Timeliness, behavior of crew. Entertainment options were great."
Contra: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Pro: "boarding was organized"
Contra: "not enough time for changing flights, had to run to other terminal"
Pro: "Crew very kind"
Contra: "food not very good"
Contra: "WiFi services were inadequate."
Pro: "Overall was good"
Contra: "Didn't live up to expectations. Halfway through a 10 hour flight the entertainment system went down. It took a few times of calling the stewards to actually communicate the issue and inexplicably the system was never reset until 15 minutes before landing. I understand things happen but communication was lacking and slow."
Pro: "Everything felt like first class, in coach"
Pro: "Low cholesterol meal was quiet good"
Contra: "Seats on the 777 are very uncomfortable, even more we you have a flight as long as DXB->BOS"
Pro: "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
Contra: "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
Pro: "Crew is very friendly and fast when you turn on the help sig."
Contra: "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."
Pro: "I enjoyed excellent service of this airline"
Pro: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Contra: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Contra: "Crews were rude"
Pro: "Check-in counter associate was very rude and the wait was too long"
Contra: "The wait and the treatment without any greetings or respect"
Pro: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."
Pro: "Safety, on time, A380 is better than B777 (comfort)"
Contra: "Food, i like the hot bread rather than cold bread"
Contra: "Boarding was so messy. Not organized at all. Discipline among passengers and ground crew is missing!"
They can improve the food, specially dessert.
Tried to contact customer service for several times but failed to contact. Strong customer service is required.
Take off and landing the smoothest I have ever experienced,. The crew were awesome and their overall services excellent.
Cabin services as expected from a reputed airline. Not impressed with the food though. Excellent ground service in Doha.
Wheel chair arrangements was not unorganized & poorly executed at Doha Airport
Comfortable flight, very kind crew. Food was average. Good night use my headset to listen to movies and music which is typical for airlines. Why not offer a subtitles on All movies? I was told to be at the airport 3 1/2 hours before flight but boarding did not start until 2 1/2 hours before flight. In ability to check in online remains frustrating
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Check-in at Bangalore airport was horrible experience. It was taking for ever to check-in. This deserves improvement.
Contra: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Pro: "crews are ok. but they run out chicken entre. awful."
Contra: "entertainment was poor. use remote control, really."
Pro: "The crew was great."
Contra: "Food wasn't that great."
Pro: "Boarding was smooth."
Contra: "The crew were not attentive. I needed milk for my child but they never came back. Their food was HORRIBLE and only two choices and both spicy and tasted disgusting. Honestly the worst flight for me with Qatar airways"
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Was the crew amazing and nice"
Contra: "better food"
Contra: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."
Pro: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Contra: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pro: "The crew and comfort of the flying ship is excellent."
Contra: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Pro: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Contra: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Pro: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Pro: "empty seat next to me!"
Contra: "more cramped than akld to doha"
Contra: "My baggage was lost!"
Contra: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pro: "Good food and good hospitality"
Pro: "Nothing to be liked on this Flight"
Contra: "Poor Service, they were even out of food."
Pro: "I took advantage of the upgrade offer, and it was well worth it."
Contra: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Pro: "All crew were nice"
Contra: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."
Pro: "- Service - Food Quality"
Contra: "- Food Quantity - Entertainment System - very limited (or old) options - No Internet - Leg Space is challenge"
Pro: "Overall services"
Contra: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pro: "Boarding was orderly and tinely. Seats were confortable."
Contra: "No internet on-board and terrible food."
Pro: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Contra: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Pro: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Contra: "Entertainment options need to be expanded. Mouthwash should be added in toilet."
Contra: "Main course is not enough"
Pro: "Generally good experience at least as far as a very long flight with two children can go. Good food with plenty and quite healthy snacks for kids. Very friendly and attentive crew, comparably comfortable seats, clean and comfortable bathrooms (what not always has been my experience with other airlines)"
Contra: "Due to a misunderstanding at check-in we have been seated away from a baby bassinette (although booked) to sit together with my husband, nobody asked what my preference would be (sitting as a whole family or having a bassinette) and a 17-hour flight with a 9month old baby constantly on my lap was challenging. Also a very disappointing selection of films and documentaries for adults. I ended watching a kids movie with my older daughter and it was the only thing I found appealing. Kids section very good though, my 5-year old was glued to the screen and all the options had my approval :)"
Contra: "Two meals served. Too many chicken options, so alternates quickly ran out. Also first drinks were served 3.5 hours after boarding gate opened. No drink options at boarding gate."
Pro: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Contra: "Meal plan customer service"
Pro: "Comfort and service"
Contra: "Food breaks should be more"
Pro: "Nothing, no one was helpful at all."
Contra: "I arrived to the airport 2 hours prior to my departure to find out that my booking was cancelled. I never received a notification or nothing. I purchased a multi-trip and failed to used the ticket I purchased because I had to leave Qatar early since the person I was staying with was disorganized and flew out the country. I then purchased a different ticket with another airline because it was cheaper. Since I did that, they cancelled my whole trip. HOW? And I payed for a service I clearly didn't receive. As a result, stranded, I had to pay an additional $1,125 for a one way ticket home - more than my original round trip multi flight purchase."
Pro: "About the same vegetarian food was served at almost every meal of the 13 hour flight."
Contra: "Need to provide more variety in food for long-haul flights. The food was not at all appetizing. ---- Entertainment should have more choices."
Pro: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contra: "Song selections"
Contra: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Pro: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."
Contra: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Pro: "Great Crew, seat space was great too"
Contra: "The cabin sound proofing can be improved. Especially the clicity clack from passengers eating. The pre boarding space was very limited."
Pro: "the comfort of the flight was very good."
Contra: "there could have been a little bit bigger portion of food."
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Pro: "Booked through Kiwi.com and tried to cancel the tickets. kiwi.com is the worst ever travel agency. I wouldn't use kayak going forward, will use google flights. Thanks!"
Contra: "Stop showing results from kiwi.com and the likes."
Pro: "Amazing crew,spacious seating and great service."
Pro: "Today is the third day and my baggage is not received."
Contra: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Contra: "Charged me 330$ for 1 baggage I don’t know for what and supervisor very rude."
Contra: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
Pro: "the flight was pleasant and the airport terminal was empty. Pure joy."
Contra: "Turtle service, clumsy staff.. Long lines ups for boarding and buses.... Terrible food"
Pro: "I did not realize the flight was a Fly Dubai plane until I got to the airport. I intentionally bought Emirates Airline ticket so that I did not have to go Fly Dubai. Fly Dubai just plain sucks."
Contra: "Make it clear this is a Fly Dubai flight and not Emirates. I feel deceived and cheated."
Contra: "To Give water to the passengers, Make entertainment free of charge."
Pro: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Pro: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Contra: "Nothing really."
Pro: "Very pleasant crew"
Contra: "No leg spaces even for children. You can’t get even one glass of water for free. Pay or die."
Contra: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pro: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Contra: "Late flight!"
Contra: "I'll never ever be involved with Kayak, FlyDubai, and that pathetic Flight Network again. In thirty-two years of international travel to 80+ countries, I have never dealt with such nonsense. Thanks to all for ruining my holiday"
Pro: "was good"
Contra: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Pro: "Staff was great. Smooth flight"
Contra: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Contra: "That they moved seats from row 11 to 28 without consulting us"
Pro: "Good airline for a 3 hour journey...value for money."
Contra: "Most of the display units across the flight did not work properly."
Pro: "Nothing much. Flight was delayed and no apology was given."
Contra: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."
Pro: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Contra: "Everything. I booked a flight Prague to Dubai and return with Emirates and flew Prague to Dubai on a very nice Emirates A380 800, nice seats, nice "free" food and drink profesional crew. Return was coad shared on cheap FlyDubai, bad seats, kept hitting my knees on the seat in front had to buy drinks and snacks. If I wanted a cheap airline I would have booked it. I will make sure when booking an Emirates flight if it is code shared with Flydubai I will look for another flight."
Pro: "It was on time"
Contra: "Service was good but no free food and beverage it is sad You could do better"
Contra: "Still stranded in airport!!! Weather condition is fair and all other flights left and only Fly Dubai delays without explanation"
Pro: "Dont deal with onetravel"
Contra: "U still alone without onetravel"
Pro: "We did not crash."
Contra: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Pro: "The time when we reach Baku good time to check in hotel"
Contra: "4 am is too early you should be in airport at 2 so have to leave home 1.30 so no chance to sleep before"
Pro: "Food and entertainment"
Contra: "I don't get my bag til 7 days after my trip. No one wants to take responsibility on why my bag didn't get to me the day I reached India"
Contra: "Not on time. Most entertainment screens not working. You choose a seat and you will find someone sitting on it amd the crew will simply say choose a seat in the back."
Pro: "I made it to my destination safely and planes appeared to be new."
Contra: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Contra: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Pro: "We are arived safe"
Contra: "The attitude of the crew it was bad and the comportment very ignorant"
Contra: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pro: "Nice short flight"
Contra: "had to pay for water."
Pro: "i liked the fact that you showed my destination along the way!!"
Pro: "everything went fine"
Contra: "food should be included"
Contra: "It was unacceptable I wasn’t able to catch my flight going there and the clerk had no record of our flight and he was very rude. Also had to buy a more expensive ticket just to get there"
Pro: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Contra: "لا شي"
Contra: "They did not give us food or drink, , They were selling everything even water."
Pro: "see above"
Contra: "see above"
Pro: "Flydubai's price and direct flight options to otherwise-underserved destinations are great."
Contra: "Flydubai has the least comfortable seats I've ever flown in. The pitch and width are well below-average. Baggage allowances are low compared to other airlines. This was my 5th Flydubai flight and I have not had an in-seat entertainment screen that worked yet. The food options are limited, and they're usually out of stock."
Contra: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pro: "Nothing at all"
Contra: "No food or beverages. So tight airplane"
Pro: "The staff was very helpful."
Contra: "It's a pay for what you get kind of airline, but that is to be expected. Overall good."
Contra: "50 minutes delay as always!"