Găsește zboruri ieftine din Districtul Columbia în Bucureşti

Pro: "Crew from Washington to Cancún were extremely rude"
Contra: "Smile"

Pro: "The crew was very attentive and had great personality. They anticipated any needs we had."

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "Quickly moving through the airport."
Contra: "Take out old planes. It was really run down."

Pro: "The plane was nice"
Contra: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."

Pro: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Contra: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Pro: "Crew was friendly."
Contra: "Wish the seat was more comfortable. Landing was jittery and bumpy."

Pro: "Good entertainment options."
Contra: "Only water and coffee available. Flight had been delayed over an hour."

Pro: "The flight attendant from IAD to MSP called Bernadette was wonderful!"

Contra: "Flight was delayed several times and they lost my suitcase"

Contra: "Delayed"

Contra: "Great"

Pro: "Super comfortable seats. Lots of movie options."
Contra: "Food was not very good"

Pro: "Flight was smooth, arrived early..crew was prompt and courteous."

Pro: "Everything was great everyone was fantastic. F"

Pro: "Crew and entertainment options were great."
Contra: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."

Pro: "Standard Air France flight. My wife and I like the Airbus 380."
Contra: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"

Pro: "Fly attenden alwas with a beautiful smile"

Pro: "Service is excellent. And the comfort too."
Contra: "A couple of rude passengers that were complaining for everything and I felt Delta crew had to be a little more strict with that situation specially when other customers want to have a comfortable and pleasant flight ."

Pro: "Nothing particularly stands out. I did arrive safely."
Contra: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."

Pro: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Contra: "Plane was late coming in and my departure time was 30 minutes off schedule."

Pro: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Contra: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pro: "Flight attendants were nice based on the situations beyond their control."
Contra: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Contra: "Tv"

Pro: "The chekc in person was very helpful."
Contra: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."

Pro: "That I landed safely"
Contra: "1st class was horrible."

Contra: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."

Pro: "Great and friendly crew"
Contra: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"

Contra: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."

Pro: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Contra: "My original flight was canceled"

Pro: "Flew in First Class. Felt very pampered"

Contra: "Delayed two hours"

Pro: "Got to my placs"
Contra: "Lol put the two fattest people next to each other"

Pro: "Crew Entertainment Service"
Contra: "Boarding on most airlines is a bit chaotic they always call out zones and often they aren't listed on your printed ticket otherwise was ok"

Pro: "The fact that there were no snakes on this plane :-)"
Contra: "Same issue... there were no snakes on the plane :-/"

Pro: "Flight attendants and cookies. That's it."
Contra: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."

Contra: "There delay"

Pro: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."

Pro: "The crews were very friendly and everything went as planned. It was a nice flight."

Contra: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."

Pro: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Contra: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."

Pro: "Everything was great"
Contra: "Nothing everything was fine"

Contra: "paying extra for leg room and checked bags"

Pro: "Troy, Karee, and all of the staff on board were amazing! One of the best flights I have ever been on. Hope they are the crew for my flight home."

Contra: "On time"

Pro: "Low price."
Contra: "Delta provided no information as to why the flight was late. No earlier flights on other airlines were offered."

Pro: "Nothing"
Contra: "Being scammed by the Chinese, China Southern"

Contra: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."

Contra: "Food poor going to Munich , legroom poor."

Pro: "Crew was excellent."

Contra: "n/a"

Pro: "amazing"

Pro: "nothing"
Contra: "better accommodation of passangers"

Pro: "Everything except the checking in process"

Pro: "I'm tall so the suit was somewhat uncomfortable."
Contra: "Other than the tight space I have no other complaints."

Pro: "aaa"
Contra: "zzz"

Contra: "You canceled my trip"

Pro: "Very amazing"
Contra: "N/a"

Pro: "The boarding process was well organized and fast."

Pro: "Touch screen is sharp and responsive."
Contra: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."

Contra: "2 hours Delayed and operated by United ..."

Contra: "NO MOVIES."

Contra: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."

Contra: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"

Contra: "A bass blasting private event at the airport near Lufthansa gate"

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "Everything"

Pro: "Impecable service. Even worth flying through FRA."
Contra: "Nothing. Everything, as always, great. Keep it up."

Pro: "new clean aircraft."
Contra: "no breakfast."

Pro: "On time"

Contra: "Walked a very long way in Frankfurf airport to transfer to another flight."

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "Courtesy"

Pro: "I'm so glad with all workers in the plane, excellent !!!"
Contra: "Nothing"

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Pro: "They were nice"
Contra: "They were good"

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Contra: "Didn't happen yet."

Contra: "Not enough room. Aisle seat was too narrow and short."

Pro: "Better then United airline"
Contra: "Everything was awesome"

Pro: "Food"
Contra: "Crew very rude unlikely Lufthansa"

Pro: "Comfortable"
Contra: "Food"

Contra: "Lost my luggage ., not happy"

Contra: "Need free WiFi on international flights"

Contra: "bad weather, not your fault"

Pro: "Smooth flight"

Contra: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."

Pro: "Everything was good."

Contra: "2.5 h delay"

Pro: "My parents had a wonderful experience. Very professional and courteous!"

Pro: "Lufthansa always does an excellent job."

Pro: "Timely departure."
Contra: "Fruit and a muffin is not enough for breakfast."

Pro: "Fast boarding, on time"
Contra: "Too cold in plane, announcements too loud"

Contra: "It was too cold on the plane."

Contra: "I will never fly Lufthansa again anywhere"

Pro: "On time!!!!"

Pro: "All!"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Klm's consistantly high standards in everything they do."
Contra: "Nothing"

Pro: "Muslim food"

Pro: "The socks offered in business were comfortable and nice looking. The red wine was good."
Contra: "The food was just average and the seat not too comfortable"

Pro: "The aircraft"
Contra: "No overbooking next time!"

Contra: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Pro: "The crew was amazing, flight on schedule and good entertainment."
Contra: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pro: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The friendliness of the crew"

Pro: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contra: "No downsides at all"

Pro: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contra: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "punctuality of boarding and flight time"
Contra: "attitude of crew in business class: no sense of true hospitality"

Pro: "The crew was efficient. Flight left on time. Food and wine served."
Contra: "No entertainment."

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Pro: "Comfortable and well laid out seat area"
Contra: "Food was a little substandard for business class"

Pro: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contra: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pro: "I slept pretty much the whole time"

Contra: "Flight was cancelled."

Pro: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contra: "Cramped seating."

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Nice to have a wrap for the snack."
Contra: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Pro: "Food was good and crew members were very nice"
Contra: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Pro: "Excellent very good"
Contra: "Everting so good ex"

Contra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Delayed flight but staff apologized as for safety reasons."
Contra: "Very late arrival"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pro: "Decent seat size. Sorta slept the whole flight."

Pro: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contra: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Pro: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contra: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Contra: "Tiny old cramped plane."

Pro: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pro: "Flight was delayed for three hours and was a very stressful flight"
Contra: "Flight was not on time and got to destination very very late pier management of aircrafts"

Pro: "Good multi media access and content"

Pro: "Everything. Staff incredible."

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Contra: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Contra: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Pro: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Contra: "As above"

Pro: "Flight was efficient enough and staff were friendly."
Contra: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pro: "Loved this 747! Crew was professional and food was very good."
Contra: "We had a long wait (25 minutes) at the gate because we were early."

Pro: "Wide selection of entertainment, food was good."
Contra: "Boarding unorganized, but that may have been more of a passenger issue then KLM"

Pro: "Friendliest economy class service I've ever encountered."

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Pro: "Seats ok. Crew is super. Drinks offered"
Contra: "Nothing, AF rocks"

Pro: "It was a decent train ride."
Contra: "Stating it’s a train from the beginning and not having to go from one train station to another."

Pro: "There is a nothing to mention that was memorable or comfortable."
Contra: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Pro: "Great and friendly crew"
Contra: "In-flight system had some problems and seats seemed a bit uncomfortable"

Contra: "I not get to go my flight, I couldn't get reimbursement"

Contra: "Only a steward that did not help us with luggage when neede..."

Contra: "Advertised October Pink products but did not have them for breast cancer support"

Contra: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Pro: "The crew was very friendly."
Contra: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."

Pro: "Nothing"
Contra: "Everything"

Pro: "Friendly crew"

Pro: "Red wine was excellent"
Contra: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Pro: "Amazing crews!"
Contra: "N/A"

Contra: "The flight delayed for 2xhours from Paris to Cincinnati"

Contra: "Not to be late ,and not to loose my luggege"

Pro: "The crew was friendly!"
Contra: "Once again no vegetarian options."

Pro: "Good food and crew"
Contra: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Pro: "Fantastic Crew!"
Contra: "Seats are comfortable but tight."

Pro: "Everything! It was a wonderful experience."
Contra: "Nothing"

Pro: "Good food and service"

Pro: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Contra: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Pro: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Contra: "Slight issue with headphone connection, was not the only passenger."

Pro: "Quiet! No noise-canceling earphones needed. Delicious food."

Pro: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Contra: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Contra: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Contra: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Pro: "The friendliness and courtesy of the staff."
Contra: "One piece of my luggage was left behind in Paris."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Contra: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Pro: "The service"
Contra: "Nothing"

Contra: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pro: "Staff was nice"
Contra: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Contra: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Pro: "Smoothness of flight and service"
Contra: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Pro: "This is what happens when you get roped in by a low price."
Contra: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Pro: "The food, the service and everything else is fine, quite good."
Contra: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Pro: "Good service at gate and on board"

Pro: "The crew was very nice and helpful."
Contra: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Pro: "General air of professionalism is reassuring"
Contra: "Food, crew appear rushed"

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "The crew was very nice and helpful."
Contra: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."

Pro: "All female crew in the cockpit - awesome."
Contra: "Non reclining seats"

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"

Pro: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."

Pro: "should let first board passenger in rear rows and not everybody together."

Pro: "Courtesy staff excellent!"
Contra: "Console for gaming poked guy in front. Needed joystick"

Pro: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Pro: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Contra: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Contra: "Toilets are not good"

Pro: "It was great."

Contra: "Wheel chair assistance at Heathrow was very very slow it took 2 hours to change gates in Terminal 5"

Contra: "all"

Contra: "The TV was not working"

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Getting water offered frequently"

Pro: "It c was fantastic"
Contra: "None"

Pro: "None"
Contra: "Took about a month to book an infant ticket, then was issued a ticket with a wrong name, which then took another 3 weeks to be amended. When checking in, the agent told me that my daughter's ticket was not linked to anyone and looked like she was flying solo even though I mentioned to 5 different customer service agents that I would like to add her to my itinerary. Just when I thought it couldn't be worse, captain announced that they were having trouble with the AC for my part of the plane, meaning 7 hour flight was hotter than 80 degrees. I should also mention that trash was not collected until breakfast service."

Pro: "Crew member was especially gentle, kind and resourceful. She gave toys to small upset child sitting across the isle from us. Child became calm."
Contra: "Timing of the meals. Would rather have slept after take off and had a substantial breakfast before landing."

Pro: "Polite crew."
Contra: "No power outlets. TV video was shaky. The audio jack did not work. Flight was delayed."

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Contra: "The flight was late and the info was not shared. The attendants were not helpful and were unkind. The food was served in a strange timing."

Pro: "Flight was smooth, check in process etc was fine."
Contra: "Small poor pixel quality screen, small movie selection, very avg food."

Pro: "Received a lower than expected upgrade fare for Club World. The new Club World amenities are a big improvement over the older option."
Contra: "BA still needs to improve its Club World seat and update it. It is significantly behind the competition. The seat lacks meaningful storage options and if you don't have a window seat, there is absolutely no privacy."

Contra: "Love BA but very stand-offish and rude crew!"

Pro: "Everything on time, good communication, and great flight attendants"

Pro: "it wasn't british airways once i got there - it was aer lingus. this was confusing."

Pro: "General sense of management and professionalism, punctuality."
Contra: "Lack of attention to detail and general frugality"

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Contra: "Economy seating not so comfortable"

Contra: "I had a problem with seating due to a medical condition and I wasn't relocated"

Contra: "horrible seating"

Pro: "The crew snd boarding"
Contra: "There were engine problems and the flight was delay by 2:20 and lost my train connection"

Pro: "The crew & procedures were excellent. Good timing."
Contra: "Mediocre vegan meal. A "fresh fruit" platter would be an ideal option."

Contra: "Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well."

Contra: "Food was terrible and ear plugs hurt and couldn't hear out of them."

Pro: "Nothing"
Contra: "The flight was delayed 2 hours before takeoff. Then I missed my connection flight at LHR. Consequently I had to wait for 4 hours to catch filling flight form LHR to NCL. BA very poor service."

Contra: "Very cramped seating."

Pro: "Movies"
Contra: "cold bread"

Pro: "All BA employees were wonderful and helpful"
Contra: "List bag. Spent all day at Heathrow with 2 jet lagged kids. Missing medication. Had to go shopping for wedding clothes. Pretty much the worst day of my life so far. (I must have lived a fairly charmed life till then ;)"

Contra: "Food was awful! In a 7:30 hour flight just one small meal and one bar for breakfast! They ran out of tomato juice the first round and there was only one round of drinks in the whole flight!!"

Pro: "The inflight entertainment was top-notch. Plenty of choices, good quality and the touch screen responded well to touch. Boarding was quick, efficient and pleasant."
Contra: "Cabin crew servie was somewhat lacking during the flight. We got our drink before dinner and the drink cart did not come back again when dinner was served so we had to have dinner without a drink (other than the small cup of water that comes with the tray). Breakfast now has been relegated to a breakfast bar - really?!?!"

Contra: "My daughter spent several hours in the checking in process. It was vary confusing and frustrating."

Pro: "The people were nice."

Pro: "ALL OK."

Pro: "The crew was polite and helpful."
Contra: "The temperature was extremely warm and the food was terrible."

Pro: "Cleanliness, staff, food, staff"
Contra: "@ 6'4" leg room was tight. Please would airlines load from the back to be more efficient?"

Contra: "Very cramped seats; terrible food; was put on Air Lingus instead of BA; missed our connection and Air Lingus was very difficult to work with"

Contra: "Breakfast was pathetic"

Pro: "Crew was nice"
Contra: "The arrival, planning and hosting at Heathrow was probably worst I have experienced in 30 years. We had a tight connection, no attempt was made by anyone to prioritize those with less than 45 minute connections. We had one immigration officer for 2 lanes including the fast lane, what is the point of it. After immigration the automatic system did not let us in the boarding area. We were redirected by staff to leave the secure area without any clear explanation of what to do next. When we arrive in the ticketing area, we, several of us, went to try to go through security. That is when we were told we missed the connection. Then we were told to go to B1, after waiting in line we were told to go to zone E for reticketing. At which point I went in standby, only passenger from the group following to Edinburgh, did not make the 2nd flight either. Waited 6 hours at Heathrow..,"

Pro: "The flight,from take off to landing & crew was very good."
Contra: "The food served from Washington to London was very good. However,food served from London-Lagos though good but i was surprised that when the cabin crew who served our compartment told me that my choice of lunch was no more available in the plane to served me. Simply, they ran out of chicken and rice when it got to my turn. I had to demand to speak with the manager who came to speak with me & had to go to business class wing to get me a meal to eat. The manager was very understanding & nice.She took good care of me & fulfilled my desire.She made me happy. In conclusion,every flight should always have more than enough food to go round every parssenger in every flight in the future."

Pro: "I've boarded flight half this size in twice the amount of time it took to board this Airbus A388. I enjoyed sitting on the upper deck. It was a night flight to London from DC, so I closed my eyes straight away, and didn't partake in any of the meal or entertainment options available. Flight crew was very nice and personable."

Pro: "good connection, regardless a small delay I made my connection"
Contra: "Online check-in was not possible, neither on ba.com nor on aer lingus (flight was operated by aer lingus). I had not possibility to choose a seat. I called are lingus consumers services who said this was due to the fact, that I had a BA booking. At the airport I was told most seat were pre-reservered. There was no indication during the booking process that this might be the case. The plane was rather small, with litte space. I am rather small person and had difficulties."

Contra: "na"

Contra: "The aircraft was downgraded from an A380 to a 777, flight was overbooked, food was not good."

Pro: "Great airplane - huge Airbus with excellent entertainment center for each seat. My kids loved the fact the plane had two levels - even though we didn't see the upstairs first class."
Contra: "It was a little cold but we should have asked the flight attendants to warm up the cabin some."

Contra: "They don't tell you upon booking that if you want to sit with your party you need to pay an extra $60 per seat. We were on a double decker and my little sister was on a different level from me. They wouldn't let me down to go see her after we were delayed for a couple hours. Ran out of food choices by the time they got to us. Because it was so large, boarding and unboarding took FOREVER. Finally, it was HOT. Uncomfortably so, both levels were extremely warm and there are no personal vents that you can open above your head. I would not fly this again."