Good value for money. Small snack and free drinks. And most important: on time!
Pro: "The crew was amazing, food and overall experience."
Pro: "Crew was excellent"
Pro: "Aegean is a fine airline overall"
Contra: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Pro: "Flight crew and personnel at check in were excellent and professional."
Pro: "Great staff, easy boarding, clean and the entire crew was well trained and professional."
Contra: "The seat backs are hard and there is very little knee room"
Contra: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
Pro: "Plan crew , pilots , services on plan and cleaning"
Contra: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
Pro: "I purchased the go lite fare because I wanted to reserve the exit row and this was the least expensive option. Good food and nice crew"
Contra: "Entertainment was music only no movies to download. Would have given more stars to Aegean"
Contra: "The check in staff at the front desk were extremely rude and forced me to check and pay for a bag that was a carryon."
Contra: "Flight was late two hours..."
Pro: "This airline sounds new to me but unbelievably the best fly I never been....!"
Pro: "- Crew service was pleasant"
Contra: "- Misinformed about luggage included in the ticket, had to pay extra money. - Flights delays"
Contra: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Contra: "Everything. Our flight delayed that can happen. But what can’t happen is the total lack of service. Shame No wonder Greece is bankrupt. Zero zero"
Pro: "Ease of boarding and crew"
Contra: "space when seating"
Pro: "I will definitely do this trip again , I loved this trip so much unfortunately I didn’t have enough time to visit the islands but that’s a must . The people were very nice , the majority spoke english so you won’t have a problem going places and asking questions . Food was great and reasonable. I will definitely do this again !!!"
Contra: "I went in the end of March still a little cold."
Pro: "Boarding from the club was a wonderful innovation."
Pro: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Contra: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."
Pro: "Great flight great price"
Pro: "Air attendants were nice"
Contra: "Long queue for baggage check. Food was below average."
Contra: "I wasn't aware I was supposed to pay for my luggage"
Pro: "Clean modern aircraft."
Contra: "Both flights were late. Cabin crew arrived at plane at the last minute. The person next to me asked repeatedly for a glass of water for his child but was not accommodated. Staff seemed stressed."
Pro: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Pro: "Was good space."
Contra: "Not informed of any delays on screen or anywhere but somehow Kayak knew before I arrived at airport."
Pro: "Excellent AEGEAN staff, polite and helpful."
Pro: "Friendly service and a wee meal on a two hour flight."
Contra: "No entertainment - but who needs it on such a short flight."
Pro: "Served food to all on the flight. Awesome!"
Pro: "I love airlines where you can drink wine with your food."
Contra: "Everything was good."
Contra: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"
Pro: "Thanks for giving us drinks and food!!!"
Pro: "Amazing service from check in to onboard. Would definitely fly again."
Pro: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Contra: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Pro: "Good for the price seat are not the best but worth it for the money"
Pro: "good service prompt take off quick disembarkation"
Contra: "the two paramedics in the seats next to me clearly engaged in an inappropriate workplace relationship lol"
Pro: "The overall flight was okay. It wasn't as comfortable compared to other flights I've been on and it's a bit difficult to stow luggage. However, I miss my original connection due to flight delays and I was added to a different find free of charge! Very grateful and thankful for that."
Pro: "Food was excellent. Never had better!"
Contra: "Every flight was 20 to 30 minutes late leaving the gate. This was true on all."
Pro: "Comfortable, friendly attendants, good food served."
Contra: "There isn't entertainment, however, it was very comfortable and relaxing."
Pro: "Service on the plane, the food was an added bonus, and the orice."
Contra: "I did not like the fact that they would not let me bring my small carry on and my laptop bag. They considered it to be two bags. Other people had two bags that were larger than mine. Also there were plenty of open seats hence plenty of overhead space for my bag, but they forces me to check it."
Pro: "Because of Aegean's transfer director mistake, I missed my two connecting flights back to the US and representatives did nothing to help me. I ended up buying new flight tickets plus money for a night in athens hotel."
Contra: "Aegean's representatives at Athens airport, especially the manager at the check in counter. Terrible customer service."
Pro: "Great service ,very fast"
Contra: "If it is possible to change the timing of the departing flight from Beirut."
Pro: "The flight crew were very friendly and gorgeous!! And short flights!!"
Contra: "The boarding process was a little unorganized."
Pro: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Contra: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."
Pro: "the meal tasted good"
Contra: "the flight suffered delay after delay and the scene during boarding was chaotic"
Pro: "comfortable flight"
The food was not good. After two days I still haven't received my checked in bags. They don't have an answer for status of locating them which shows they don't care for passengers.
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Pro: "It flew and landed fine"
Contra: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Contra: "Seat was very nice for me this time"
Pro: "The colors of the plane and the relaxed uniform"
Contra: "Reduce the fare"
Contra: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
Pro: "The crew was nice."
Contra: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Contra: "Was bad experience from Khi to dxb It was waste fly dubai will never fly with them was too much humid my family vomit too much wait time"
Contra: "FlyDubai has really uncomfortable seats!"
Contra: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pro: "L Are departure but timely arrival."
Contra: "Food is not great"
Pro: "Ground staff and cabin crew."
Contra: "Flight was over 3 hours late. No reasons provided"
Pro: "Staff are very accommodating and nice."
Pro: "Nice plane"
Contra: "Had to pay for entertainment"
Pro: "Staff was great. Smooth flight"
Contra: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Pro: "Nothing much. Flight was delayed and no apology was given."
Contra: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."
Pro: "I tried to rebook the flight but it did not go through . I’ve booked a new ticket insted so kindly advice the process of refund."
Pro: "I like the service.People are very helpful in the airport"
Pro: "Crew was very friendly and accommodating."
Contra: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
Pro: "I liked the seats which were good"
Contra: "The thing which was not good was food, no pillows and flight was not on time."
Contra: "See above"
Pro: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Pro: "It was on time"
Contra: "Service was good but no free food and beverage it is sad You could do better"
Contra: "The flight delayed for 1:40 minuets. The staff changed my seat wich I choosed when I booked."
Pro: "Flight was smooth"
Contra: "Behave of cabin crew. They are very biased and racist"
Contra: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pro: "Nothing to mention here."
Contra: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Pro: "Everything but"
Contra: "Nothing except comfortable pillow to rest your neck is needed"
Contra: "Food cant book in gds-economy class"
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Contra: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Pro: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Contra: "No refreshments. No television."
Pro: "It was on time, which is always a good thing!"
Contra: "The check in agent was not very helpful. He said, "Would you like window or aisle?" I said, "Window please". He says, "there are no windows. I can give you an aisle." I said, "but you asked me if I wanted a window." He said, "you are too late" (as though it's my fault... but I was one of the earlier ones at check-in and was not able to check-in online!). He continues, "I can give you an aisle in row 23". I say, "okay". Then after I leave the check-in counter and look at my boarding pass it says I have seat 11B. Neither window or aisle! In addition, I flew this flight as part of an Emirates ticket and it was not cheap, and yet the FlyDubai segment did not include a meal."
Pro: "We are arived safe"
Contra: "The attitude of the crew it was bad and the comportment very ignorant"
Pro: "everything went fine"
Contra: "food should be included"
Contra: "It was a horrible experience"
Contra: "One family 2 person!!! One in row 20 & the other row 32 very crazy"
Contra: "They did not give us food or drink, , They were selling everything even water."
Pro: "offers transit areas"
Contra: "not comfortable ..time-chairs. 1- chairs- hard and tight . 2- time-late always. not on the time like we are comming in 2 houers before debarture and waiting 2 or 3 houers more gust to inter the air plain.and take off.exp time to flay 1 .writen in the ticket take of effectlvely at 2 or 3 .this is haben to me in the last time i flay with this air line. 3- entrance suddenly changed. exp wrtin 11 in the ticket chang to 3 in the air port. and this openion for most people who tray flay d. thanks for your attention."
Contra: "No food or entertainment."
Contra: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Contra: "The best service"
Pro: "On offers their rates are good."
Contra: "As family we tend to buy luggage based on need with Credit card. They seem to block online checkin always for credit card payment. So even if you go 3 hours before flight the family cant get seats together. Than you go through drama of convincing people in flight to adjust."
Contra: "It is budget so no food, no entertainment. But they even didn't offer water. At least water. Room for legs was too little. Flight it self was good and on time"
Pro: "Inexpensive, but you get what you pay for."
Contra: "Seats are almost laughably small, both in pitch and width. The plane was very hot during boarding as they use both doors and the wind blows through the entire cabin."
Would have been good to have slightly reclining seats
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
Meal should be included in the price and seats
Pro: "Departure on time, arrival ahead of time."
Contra: "There is FAR TO MUCH chatter on the PA system. Cut the crap man! There are to many wining kids on board. DONT SELL TICKETS TO PARENTS WITH SMALL KIDS. They are VERY annoying."
Contra: "Not charging for a small bottle of water would be nice."
Contra: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."
Pro: "Service, food and entertainment."
Contra: "Comfort. Flight was cramped."
Pro: "The price was good"
Contra: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pro: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Contra: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Pro: "Nothing really"
Contra: "The airline should at least provide a snack. It's 4 hrs of travel."
Contra: "Free food and alcoholic beverages"
Pro: "Easy; fair prices; budget rates"
Contra: "no entertainment (N/A)"
Contra: "The set it was so bad"
Contra: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Contra: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Contra: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Pro: "Flight was on time"
Contra: "Too much waiting for boarding and staff was not friendly"
Pro: "Flight timing was good"
Contra: "Boarding was a bit complicated"
Pro: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Contra: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"
Pro: "The worst airport ever"
Contra: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"
Pro: "The price"
Contra: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Pro: "The price"
Contra: "The seats"
Pro: "I like to travel always travel with KAKA"
Contra: "Almost one hour delay to board and take off!!!"
Pro: "good crew."
Contra: "very not comfortable chairs"
Pro: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Contra: "The space between the seats could have been a bit roomier."
Pro: "The air conditioning wasn't worked good"
Contra: "No thing"
Contra: "No AC in both aircrafts!"
Pro: "Easy check-in and boarding."
Contra: "I've never seen so many young children on a plane. There must have been one child for every one adult. Worst of all, their parents didn't even attempt to make them behave themselves. And the crew just let the kids run up and down the aisles and climb on seats. What ever happened to "please remain seated with your seat belts fastened"? Additionally, when I checked in, I asked for a window seat, the agent nodded, and when I got on the plane I found I was stuck in a middle seat. It was the longest two hours of my life."
Contra: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."
Pro: "Fast boarding on time departure nice crew"
Contra: "really narrow seats no options to lower the back of the seat Water cost money no TV"
Pro: "They changed my online check in into front window seats for free Was in time"
Contra: "It's low cost, it arrived in time. It's ok :)"
Contra: "A failed flight canceled the flight without compensation and we lost hotel reservations in Sarajevo"
Contra: "You have to pay for water. So, basically, you are on a 4 hour flight, and you get one free cup of water After that, you're out of luck, because you have to buy water. Nice. Obviously, a very cheap stripped down plane. So no entertainment. But that is okay with low cost carriers."
Pro: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Contra: "The plane was stuck on the ground 1.5 hours approximatly in Istanbul, and nobody had told me why?!"
Contra: "I was stopped at both airports for not having my ticket in the system although I checked-in in advance and paid extra for seating; it was very stressful and uncomfortable"
Contra: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Contra: "Not even refreshments or a glass of water, almost all flights were delayed, no entertainment, lousy experience..."
Pro: "The crew from the Paris to Istanbul flight rushed us to the Beirut flight so that we made it on time."
Contra: "All food is for purchase. No in-flight entertainment."
Pro: "The crew rushed us to the next Pegasus flight (Istanbul to Beirut) so that we made it on time."
Contra: "The flight departed nearly an hour late after idling on the tarmac. All food is for purchase. There is no in-flight entertainment."
Pro: "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Contra: "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."
Contra: "Terrible boarding procedure at Basel. Had to stand in line for about 30 mins waiting to board."
Pro: "That it got me and my luggage there when scheduled"
Contra: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."
Pro: "We checked our bags in Madrid. They approved our carry-on and we flew out no problem. Arrive in Turkey to switch planes, they started to pull all the American and Canadian passport holders to the side and they pilled out a pocket luggage scale that we all know was inaccurate or rigged. They ripped off our approved tags fro Madrid and told us that our bags were overweight.... we had a small backpack for me and my wife had her purse. They weighed them and told us if we didn't pay 150euros, we could not board the plane. - yes, they said the purse was overweight. We talked them down to 70euros. When we finally got on the plane and talked with other passengers we found out we were lucky, one family had to pay 1400 euros and another paid 300 euros. We also left a Canadian lady behind because they would not accept American Express."
Contra: "They are a fraudulent company. Almost all international flights that I know allow 50lbs per checked bag. Pegasus knows this, so when you fly in to Europe and use one of their planes to get to your final destination, they only allow 44lbs, so you have to pay a penalty to get through. Terrible."