Găsește zboruri ieftine din Iași în Paris Aeroportul Internațional Charles de Gaulle

Pro: "Crew"
Contra: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"

Pro: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Contra: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."

Pro: "The crew on-board was nicer this time"
Contra: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."

Pro: "Everything was great"
Contra: "I’d honestly pay more for childless flights"

Contra: "Improving customer service during delay but overall good"

Pro: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Contra: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."

Pro: "Service and the crewe was very kind"
Contra: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Pro: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."

Contra: "Food could be improved."

Pro: "Quick, efficient, relaxing."

Pro: "Staff was great."
Contra: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Pro: "Crew were professional and friendly"
Contra: "Small seats"

Contra: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."

Contra: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Contra: "Flight was 2 hours late in departing from Frankfurt."

Pro: "The seats are comfortable and the plane was clean and well-presented."
Contra: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."

Pro: "Professional, efficient, full, nice sandwich and coffee."

Contra: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."

Contra: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"

Pro: "Enough space for my legs, cabin crew okay"
Contra: "No entertainment"

Pro: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Contra: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"

Pro: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Contra: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Contra: "The flight was 100 percent full. So it was very difficult to move around. And on a 10 hour flight that is tough."

Contra: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Pro: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Pro: "entertainment organized boarding at O'Hare airport"
Contra: "1. I was in economy class. The rows are too close. Passenger in front of me leaned his chair back and the tablet/tv was IN MY FACE. 2. The passenger behind me was trying to move his legs and constantly was pushing my chair. 3. Announcements were not loud enough. Barely heard it."

Pro: "Quick loading and departure."
Contra: "The gate changing 3 times."

Pro: "Flight Crew"
Contra: "Food was pretty bad."

Contra: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Pro: "The crew was nice and professional."
Contra: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."

Pro: "Crew was fantastic."

Contra: "Also, just one meal and no snacks served on a 7 hour plus flight"

Pro: "Title says it all Short flight"

Contra: "Not enough indian movies. Too many other foreign movies. English movies were too old. Frankfurt airport is the worst airport. Terminal to terminal is too far."

Pro: "Standard short flight."
Contra: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Pro: "Really NOTHING!!!"
Contra: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"

Pro: "Both of our connecting flights were delayed thereby causing us to miss our final flight to LA. Now we are back in Munich where we started, waiting for a flight tomorrow."
Contra: "That we were told on the flight from Düsseldorf to Frankfort we would make our connecting and after running from Terminal A to Z, and seeing the plane on the Tarmac, we were told we were too late. And then the service associate at the Frankfort Lufthansa was incredibly rude, unhelpful and inaccurate."

Pro: "I sat in row 95, the first economy row behind Business Class on three upper level of the A380. Infinite leg room. Seat reclined more than usual in economy. Boarding was pretty good. Three gangways, one for First and Business, two for Economy. Crew was very friendly throughout"
Contra: "Seat was still very narrow. I had the whole low cal meal. The fruit for dessert was nice, if half frozen, but the meal was dry chicken breast with some veggies, with a dry chicken 'salad' as side"

Pro: "- crew was nice - overall flight was smooth"
Contra: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"

Pro: "Comfortable seats and pleasant crew"
Contra: "It was a short flight so no food was given out."

Pro: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Contra: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."

Pro: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Contra: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"

Pro: "The wide selection of content to watch, food was good."
Contra: "45 minute flight delay due to a discrepancy with the engine."

Contra: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."

Contra: "The food was not goot at all."

Contra: "The check-in team at Austrian Air insisted I could only take on a single carry-on, even though I'd come with two. Should be one above and one below."

Pro: "Great service and entertainment. Pretty comfortable, too."
Contra: "food was so so."

Pro: "The crew was very pleasant and several announcements made the flight easy"
Contra: "We were late !"

Pro: "The crew on this flight was very nice."
Contra: "No real complaints about how this leg of the flight was handled."

Contra: "The fees for the sporting bag was out of control expensive"

Pro: "Everything"

Pro: "Overall Austrian was fine. Smaller plane and people were professional."
Contra: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Contra: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Pro: "Everything was excellent . I was very happy with this flight.Thank you so much."

Pro: "I do like the clean aircraft, and pretty precise service. Also it was on time , for comfort the pillow and the blanket was nice . Some airlines doesn’t give anything anymore! Which is awful."
Contra: "Just a small thing the lady who was serving and picking up the used cups said I have to finish the juice and after she can take it away. But I couldn’t finish because it was too sweet and I didn’t like the juice. So I had to get up and bring the cup to the back. That wasn’t nice. Also they at but flexible about giving choices. Only one kind of sandwich they had but I think there was one other kid also."

Pro: "They have Economy class seats on the business class. Uncomfortable."

Pro: "No wifi or any entertainment. Flight delays and lost baggage!"
Contra: "No wifi or any entertainment. Flight delays and lost baggage!"

Pro: "The crew was super friendly, food was great and entertainment on board was a great selection."
Contra: "Was very warm on the plane as certain times and even at the terminal, which we could control the fan blowing on us."

Pro: "Everything"

Contra: "Complete experience and issue, resolution"

Pro: "I like the food and servise"

Contra: "Seat !!"

Pro: "Good service overall, the ground crew was very helpful and friendly"

Pro: "Very good drink service (one cold and one hot drink)"

Contra: "We are late only 25 min (50% of flight - 50 min)"

Contra: "Food was ok. Flight was delayed."

Pro: "Crew were amazing"
Contra: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Contra: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Pro: "Short flight and got a snack"
Contra: "Boarding was a hassle"

Pro: "Arriving alive. Attentive service was a nice bonus."
Contra: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Contra: "arogant staff, flight canceled, great difficulties to claim my money back"

Contra: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."

Pro: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Pro: "Wonderful flight attendant. (I think his name was Stephen?)"
Contra: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Pro: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Pro: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Contra: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Pro: "The plane was comfortable and clean. Internet was offered"
Contra: "The Internet didn't work. Although boarding was good the person making the announcements needs to know she should speak up."

Contra: "Our home was damaged, and we were without power for 6 days due to Hurricane Irma. We called the airlines repeatedly in an effort to cancel the ticket before the flight. They refused to cancel the tickets. Heartless"

Pro: "Seats were comfortable Bathrooms clean"
Contra: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Pro: "proff handeling of sick person !Othervise quiet and nise trawel!"

Contra: "The flight was delayed and I lost my luggage."

Pro: "IT WOES HAREBELL. 4 HOURS BEFORE THE FLIGHT THEY TELL NE THETA WE DOESN`T HAVE PLIES ON THE FLIGHT. THE MAN IN DESC 377 GAVE TO ME BIRDING CARD TO GET G. IN STAND-BY. THER FLIGHT 599 NOT ON THE BORD. AT THE HEAD OFFICE OFF THE OSTREIN CCOMPANY IN GAT G TELL TO WAIT. HALF HOUR LATER STILL THE FLIGHT NO ON THE BORD AND I RAN EAGEN TO OFFICE OF OSTRIEN END NOW THEY SAD IT`S MESTEK AND I IN GET F . NOW WE MAST MAKE THE SECURITY CHECK OVER AGAIN . WE RAN TO GET F TO FLOOR DAWN . IN THE END...WE GET BORDING CARD WITH SEPARATED SETS."
Contra: "RUDENESS INSOLENCE RATTLE, RUN-AROUND MISTAKE, OR EVIL"

Pro: "Love the coordination"

Pro: "We arrived on time"
Contra: "We had to stand around for a long time waiting for a bus to take us to the plane. The bus was horribly crowded. Then we arrived at the plane and had to walk up the stairs to get on. There was no food served---just a cracker and some juice or water. After we arrived in Paris we waited a long time for the baggage to arrive."

Pro: "The actual flight was professionally well-handled"
Contra: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Contra: "The delay in take-off"

Contra: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Pro: "On time, comfortable flight"

Contra: "Boarding process was incredibly slow, which delayed our flight."

Contra: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Pro: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Contra: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Pro: "Sleep at the airport with kids from 7:pm to next day 10: am and be first time and lass time"

Pro: "Excellent personnel. Will use Austrian Airlines again!"

Pro: "The crew"
Contra: "The lack of space. It was a good thing it was a short flight"

Pro: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Contra: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."

Pro: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Contra: "small and cramped airplane"

Pro: "Cordial staff, on time flight, and tasty meals."

Pro: "The flight was quick, food good, crew friendly. we landet earlier than expected."
Contra: "This was an older plane and even I paid for economy plus, there was no outlet, no on ddemand movies and the seat was not as comfortable as in a newer plane. Very little space in the overhead departments, even for carry on luggage."

Pro: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Contra: "Ask the staff not to be so moody for no reason at all."

Pro: "The crew was amazing. They answered to my requests politely and helpfully"
Contra: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

Pro: "Brought me home in an hour"
Contra: "Delay again"

Pro: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Contra: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."

Pro: "Very bad expirience they btoke my laggage and 2 laggage come one day afrer"

Pro: "Even if it’s August, there was no delay."
Contra: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."

Contra: "The departure could have been on time"

Contra: "Everything could be better, lost the second connection to Cluj"

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"

Pro: "Crew was very good, professional"
Contra: "You should look for a proper bread,better sandwich and a healthier desert."

Pro: "Fast boarding"

Contra: "The entertainment"

Pro: "Flight was on time, seats were comfortable. Snack was providedeven if flight was short (1h) Polite staff."
Contra: "nothing"

Pro: "That I didn't get poisoned."
Contra: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."

Contra: "Not enougth time after checkin"

Contra: "The flight was 1 hour late to depart"

Contra: "Because I booked tickets with baggage included, and when I was at the airport I had to pay again 50 euro per suitcase. Who will pay for this mistake?"

Pro: "crew"
Contra: "no entertainment"

Contra: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."

Pro: "The employees were nice."
Contra: "Checkin process moved very slow and we had to run though security check The people at the checkin counter did not know all the bluecard rules and had to go in the back to verify my husband's legal travel docs and that added even more delay for us We got into the plane with delay and then we sat on the runway for a long time All this we could have survived if we could have had food, but they had no vegetarian sandwich options so the only available thing was a tiny strawberry cake"

Pro: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Contra: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."

Pro: "Good communication with crew..."

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Pro: "Everything was excellent"
Contra: "The stuff was outstanding"

Pro: "The sandwich was very convenient, even though the flight was very short"
Contra: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"

Contra: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."

Pro: "Pleasant staff, good flight."
Contra: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."

Pro: "Bad"

Pro: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Contra: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."

Pro: "Punctuality, politeness, cleanness"
Contra: "Food, but not so important for me ."

Pro: "The trip was short:)))"
Contra: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"

Pro: "Flawless in spite of weather related delayed take off."

Pro: "excellent flight attendants. Fast flight to make up for delay."
Contra: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"

Contra: "Arrived 15min late and I had a tight connection."

Pro: "Nothing"
Contra: "I tried to make a change to the reservation. They had 4 different romanian phone numbers and all were either busy all day and cut off the call or left me on hold for hours. I finally gave up. Not only did I lose the possibility of a change with a fee I lost the entire reservation completely. I do not recommend them ever if customer service is your expectation."

Pro: "Flight was friendly, surprised we still got food for a 03:40 flight that was only 2 hours long. On time boarding for once."
Contra: "Way too early of a flight, had trouble sleeping on plan."

Pro: "The food was great! Did not expect to be fed on this flight, so it was a plus. Staff friendly, accommodating. A very comfortable trip."
Contra: "The plane was delayed almost an hour, and we were not even told why until on the plane."

Pro: "Nothings"
Contra: "Food will be good in future stuff i want them to be smile more confortable flght"

Pro: "i bought the insurance and they will not reinburse me.. I am making sure i post this in all the disabled veteran blogs and my facebook.. once i get better i will be taking you guys to court"

Pro: "It was comfortable with good price."

Contra: "old plan, dirty. food was terrible"

Pro: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Contra: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

Contra: "My flight was 35mins late. I almost lost my bus from Bucharest to Bulgaria, because of that."

Pro: "Service and punctuality were spot on. No in-flight entertainment for our short flight from Timisoara to Bucharest, so bring a book or e-book. A good sandwich was provided, though. Just found a fare with Tarom and Air France that is half the cost of the other airlines. I would definitely take advantage of this if I were headed overseas again."

Pro: "the crew on board was very nice and friendly , sitting was good"
Contra: "we had an un announced delay ,there was not mention priority business class while boarding and food on board was not a nice choice"

Pro: "Everything was perfect! The cabin crew were great to talk with :)"

Pro: "They served food and the seats were comfortable enough."
Contra: "Tight space"

Pro: "All luggage arrived safely and on time. The checkin counter staff was very nice."
Contra: "The airplane was visibly old. The gate changed three times without any announcement or explanation from the staff. The crew on board could learn how to be more courteous, greet passengers etc."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "One hour delay"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "Every thing."

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "Leg room and reclining"
Contra: "Nothing"

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "Everything"
Contra: "Nothing"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "Plane departed early and arrived early. No incident."
Contra: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Pro: "FLIGHT DEPARTED ON TIME AND ARRIVED EARLY. THIS IS PRECIOUS WHEN DE-PLANING PROCEDURES TAKE FOREVER (DUE TO COVID)."
Contra: "The only interaction of the crew was to distribute and pick up covid-related forms. Not even a glass of water;"

Pro: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Contra: "Serve at least one cup of water. It was not offered, nor available."

Contra: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Contra: "Crew didn’t show up. They later said it that they weren’t picked up. Weak excuse since they’re probably near the airport/airline could have informed us/flight could have been delayed properly. Everyone was there, plane was locked and departure delayed by some 36-40 minutes"

Pro: "Boarding was ok compared to other Alitalia flights"
Contra: "A snack between the meals. More food options for the second meal."

Pro: "Easy check in and easy baggage claim"
Contra: "They can easily work on the food"

Contra: "No food"

Pro: "Even though the plan was full, the boarding process was quick."
Contra: "Extremely old plain. The worst entertainment center i’ve ever seen: it was just ok for the 80’s. The crew seems to not knowing how to smile."

Pro: "on time departure and arrival"
Contra: "price for baggage, water is only “service” on board"

Pro: "Good flight. Crew was nice."
Contra: "Better entertainment"

Contra: "Better pillows...as simple as that"

Pro: "People next to me"
Contra: "Seat, food , no fee for bag, and service"

Pro: "Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible."
Contra: "It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future."

Contra: "Seating, food, entertainment, communication and comfort"

Contra: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Contra: "Alitalia is the worst airline company"

Pro: "All flights on time"

Pro: "We landed safely in Toronto"
Contra: "In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this."

Pro: "Nice opera music available while trying to figure out the antiquated entertainment system."
Contra: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Pro: "we arrived on time, left on time. The crew was nice and looked after everyone."

Pro: "Nice new plane (Embraer), row 4 had long seat pitch"
Contra: "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Pro: "Good flight"
Contra: "Too short time between the flights, almost lose the connecting flight."

Pro: "The flight itself from NYC was great, the connection flight was great."
Contra: "The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!"

Pro: "I liked very muche the flights time table."
Contra: "I have nothing to add hear."

Pro: "Muffin distribution and the cushion"
Contra: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Pro: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Contra: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Pro: "Boarding and in-flight crew very polite and professional."

Pro: "Nothimg"
Contra: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Pro: "Nothing"
Contra: "Seats too cramped and close to facing seats."

Pro: "A cancelled flight, bankruptcy, no refund, no one answered through phone."
Contra: "Hmmm"

Pro: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Contra: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Pro: "Friendly staff"
Contra: "No free food, even drinks need to be paid."

Pro: "Nothing..."
Contra: "Late boarding Rude crew Bad service Lost my luggage"

Pro: "I didn't"
Contra: "The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch"

Pro: "Flight was quiet and smooth"
Contra: "Food was substandard Leg space very crummy"

Pro: "Once arriving in Rome, the agents were very helpful in getting us a hotel for the night. However, at that point, it was very late and we had to wait for everyone else to be accommodated as well. It would have been a better process to have allowed passengers more information prior to arriving in Rome at 22:00"
Contra: "We missed our connecting flight to Palermo. For hours before, while we were stuck at Heathrow, we had little to no information as to what would happen once we landed in Rome. We were traveling with two small children and this was extremely frustrating and tiring."

Pro: "Staff was friendly."
Contra: "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."

Pro: "Not much, but food was decent."
Contra: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."

Contra: "They could offer some coffee."

Pro: "More leg space."
Contra: "No tv screen"

Contra: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"

Pro: "80 euro return from MLA to Rome, including bags. A snack & drink provided. Beat ryanair hands down!"

Contra: "Worst airline company ever. Lost my baggage for 4 days although a friend of mine on the exact same flight with me received his. I'm on a snowboarding trip and they lost all my gear and basically made it impossible to enjoy my vacation. I sent 3 emails and no one has contacted me yet! I agree that these things might occur but the airline has to take responsibility for their mistakes and address the issues. WORST airline I've been to, if you are thinking of using it I double insure everything and don't count on them to be responsive!"

Pro: "The crew was friendly and did their best to help. The flight was on time and arrived early."
Contra: "AZ 316 FCO-CDG, Feb. 1, 2017, Economy. On its Airbus A320 Alitalia has a new section with "Premium Seats". This was done at the cost of the non-premium economy seats. Pitch is unacceptable. When the food cart came I had the back of the seat in front of me 15 cm (5 in) from my forehead. I told the attendants "even cattle could not be handled like that". They commiserated and said "with the changes the we are truly going through rough times." They reseated me to an exit row. Getting a boarding pass online is also a new, unfortunate experience. I have a Platinum Card of AF/KL, which means Elite Plus in Skyteam parlance. My ticket, sold by KL, had an AF flight number. Alitalia pretends now to sell piece by piece all the advantages that are attached to the status (e.g; €8 for early boarding...). The airport personnel confirmed that the system does not allow to print the words "Skyteam Priority" or '"ELP" (for Elite Plus) on the boarding pass. They encouraged me to write to the Powers-that-be that decided to make these user-unfriendly changes. I think that Alitalia, as a Skyteam member, had signed the agreements; they have not rescinded their membership, why don't they just apply the rules? Food: a tiny portion of pop-corn! I couldn't believe it. I will avoid henceforth to fy Alitalia."

Contra: "Delay with departure. Very poor crew attitude"

Contra: "We were not able to print our boarding passes for our connecting flight in Berlin and thus were forced to check in again for our flight to Rome. The system did not have the update and we were forced to wait over an hour with the agent. We nearly missed our flight."

Pro: "The food was very good and the crew was very nice."
Contra: "Boarding was an hour before take off."

Contra: "Staff was overwhelmed and not helpful. They don't seem to want to make sure flights are on time or that passengers are taken care of."

Contra: "The flight crew was very rude, never answered call bells, were drinking and socializing in the back of the plane. Worst airline I've flown by far and I'm an avid traveler."