Kayak canceled and reissued the ticket on the day before my travel, which messed up my seat You might got some money with the change , but your rating will go down
After 4 flights in one month with Qatar I opened up an account to become a member. I will not be using any other airline unless I absolutely have to.
Food was a disaster, and that’s in the business class ..
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Contra: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."
Pro: "My flight attendant, Grace, was delightful. There were several challenging passengers around me and I observed her handle them with the grace of someone who embodied their name—Grace."
Contra: "No wifi on board. The plane was one of the older ones, but still perfectly nice."
Pro: "Crew was great, but food I like more like Emirates."
Contra: "No headphones and was not possible to watch movie."
Pro: "Flight attendants were excellent, food service very good. If the service is so good in economy, I can't imagine how nice it would be to fly in business class. I would fly Qatar Airlines all the time if the price is right."
Contra: "Economy row seats don't give you enough space for your legs between rows, but this is a systemic problem among airlines. You have to live with it or move up to business class."
Pro: "Everything was great"
Contra: "Best flight ever and I recommend to have it again in the future"
Contra: "Crew needs more booster, perhaps? so they can share some smiles and warm gestures like what we experienced during flight from Singapore to Doha. Ability to choose kids' meal 24 hours before flight. we don't know the avail menu, hence we ordered on outbound only, unable to change afterwards."
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "crew was amazing.. seat are comfortable"
Contra: "if the food includes children meal ."
Pro: "Everything! It just awesome"
Contra: "Nothing can be better, an awesome flight"
Pro: "Everything was great"
Contra: "I advise Qatar Airways"
Pro: "Attentive crew, good menu"
Contra: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Contra: "THE SEATS I REQUESTED DURING BOOKING DID NOT TRANSFER OVER TO QATAR AIRWAYS."
Pro: "The hospitality of this airliners is unprecedented"
Contra: "Nothing. Although the flight was delayed, we made up the time inflight. And the hospitality as 5 star."
Contra: "Wrost app I don’t advise any one use it cause"
Pro: "Good service, clean aircraft, friendly crew"
Contra: "Qatar Airways Asian vegetarian hot meal is not as good as some other airlines. It lacks the asian grains, light spices etc."
Pro: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Contra: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Pro: "Plane was new and very nice."
Contra: "Kuwait airport is extremely un organized. Also you cannot upgrade your ticket as the staff in Kuwait are not able."
Pro: "On general quite good"
Contra: "Checking in, issuing boarding passs was very slow. Maybe it has nothing to do with QA."
Pro: "On time and 5 star service"
Pro: "I like everything about the flight"
Contra: "Everything was ok"
Pro: "I liked everything from A to Z! the aircraft was spacious and new. The staff were very friendly and cooperative and attentive. the seat was comfortable and entertainment system was great!"
Contra: "they pot me in another flight"
Pro: "Nice crews"
Contra: "No headsets to hear movies"
Contra: "Requested Asian vegetarian mean but available was non vegetarian. Led screen did not working."
Contra: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"
Contra: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."
Contra: "It was canceled while am at the airport and i rebooked"
Pro: "Quick, easy boarding and nice crew with professionalism."
Contra: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food all around."
Contra: "Crowded flight, late departure."
Contra: "There was no water in the flight's restrooms"
Contra: "The flight was delayed by an hour which made us muss our connection transfer flight. E then were expected to fly the next day which I refused to do as I was a bridesmaid for my friend that evening so had to be there on Friday"
Contra: "Missed the connecting flight due to some delay. Had to sleep over for a night. A lot of discomfort. New flight time was very later the next day. Messed up all my bookings and schedule."
Pro: "The entertainment and food was great. The service as well. They are very attentive to any request."
Contra: "The seats feel like a prison at times. It's a pain to ask to go to the bathroom."
Pro: "Very good connection, big entertainment selection."
Contra: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."
Pro: "The crew, the food overall experience was excellent. Special thanks to two crew members Mohammad and the other crew she was from India. I got her name unfortunately lost the paper with her name. Her name stars with G or C I think.Thank you for the excellent service."
Pro: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Contra: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Pro: "The plan really comfortable evreything was great"
Contra: "I had chicken three time on the flight. To spicy for my tastes. Even scrambled eggs had a hot sauce on them."
The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "Boarding that’s all."
Contra: "Food, crew, entertainment they should upgrade the TV very important it’s very outdated but Istanbul airport is awesome."
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Pro: "The flight schedule was on time"
Pro: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Contra: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"
Pro: "The flight was on time , The crew was very professional ."
Contra: "The online check in wasn’t possible so I wasn’t able to choose my seat."
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Contra: "The seats are cramped just like any other airline."
Pro: "Great service"
Contra: "No room"
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Contra: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."
Pro: "After your bags are delayed 3 days, it's hard to like anything about an airline."
Contra: "Tracking my luggage was a nightmare. No one had any idea where it was for 3 days. When my bag finally arrived, the exterior was severely damaged. Also, the fight crew is rude and unfriendly. If I can help it, I will never fly Turkish Airlines again."
Pro: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."
Pro: "The counter in Kuwait was very kindly with my because I have disabled boy"
Contra: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"
Pro: "Delicious food, fantastic entertainment system, power plugs and USB plugs at every seat. The amenities kit everyone gets is fantastic and sure makes the flying experience feel more special."
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Contra: "The layover was too long."
Contra: "I wa in the restroom and the attendant opened the door on my while I"
Pro: "Short but comfortable and pleasant flight."
Pro: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"
Contra: "the flight delayed for more than 2 hours the seats area was narrow in j-clas"
Contra: "There were issues with the entertainment system. It had to be restarted by the crew a number of times and lots of people didn't have fully functioning entertainment for the flight."
Pro: "The entertainment choice and availability of USB port for charging was excellent."
Contra: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."
Pro: "The best flight ever!"
Pro: "Love this airline!!"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "Nothing, just the price"
Contra: "I had 2 flights and both were late, the plane seats is really not comfy and the plane has no entertainment"
Contra: "I missing my bag 10 days and no any details"
Pro: "Crew nice, seats ok"
Contra: "Dirty! in seat pockets had trash on two flight in both my seat and wives seat. The tvs in the seats were filthy, hazy, smudgy. Just didn't look like they clean well in between flights"
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Pro: "The crew was very nice and accommodating. The seats were comfortable."
Contra: "There was no order or control when we got to the gate. Three lines were converging on one to get to the gate and no one from security or the airline was trying to have order."
Pro: "sevice, personnel"
Pro: "Turkish Delight, food, seating that had leg room for my husbands long legs (we arranged our seats well in advance of the flight) ."
Contra: "Was hot before taking off then had cold air blowing directly on my neck. For most of the trip it was comfortable."
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Plane had more food space than the previous one"
Contra: "They always ran out of food options."
Pro: "The boarding process was very good."
Contra: "The cabin was too warm."
Take too much time to get cpnnection flight. Did not get enough time toget refresh even for going rest room it is not enough time. For wheelchaor person like me face too much trouble. Idont wish to go next time in emirat and fly dubai. Not sugest any senior citizon to fly with this.
Pro: "Quick flight"
Contra: "Overhead space too limited, grumpy staff, bad food options"
Pro: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Contra: "Seat space and entertainment"
Contra: "The food ahould be better"
Pro: "The crew was nice."
Contra: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Contra: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Pro: "Staff are very accommodating and nice."
Contra: "One of the worst flight experience I have had. both website and boarding pass say go to terminal 2 but flight is actually from terminal 3.no offer of assistance, no offer of how to get to terminal 3 . Rude ground staff with zero ability to manage the complaint process."
Contra: "This one has multiple problems: 1. First no one clearly tells you where to go for FlyDubai flight and you really have to fight your way to get this information. 2. Then when you know that you have to go to terminal 2 for this flight, it takes them minimum 45 minutes to transport you from emirates terminal to terminal 2. 3. FlyDubai staff in general is less courteous and cooperative than emirates. 3. T2 is minimally maintained terminal with even basic amenities missing in some parts of terminal. 4. It also feels less secure."
Contra: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pro: "Helpfulness of checkin staff, as I was running late due to a traffic accident."
Pro: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Contra: "Late flight!"
Pro: "was good"
Contra: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Pro: "Good airline for a 3 hour journey...value for money."
Contra: "Most of the display units across the flight did not work properly."
Pro: "Perfect crew"
Contra: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pro: "Crew was very friendly and accommodating."
Contra: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
Pro: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Contra: "Use the logo for partners in the booking page"
Pro: "Screens weren’t working, rude staff members and huge queues at the airport! Am sticking with Emirates!"
Pro: "We got to sit in the front"
Contra: "The flight was delayed more than two hours and there were no TVs on the plane"
Pro: "It was on time"
Contra: "Service was good but no free food and beverage it is sad You could do better"
Contra: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
Contra: "Food cant book in gds-economy class"
Contra: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Contra: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
Pro: "I didn't find anything to like"
Contra: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Contra: "no screens bad AC bad food"
Pro: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Contra: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Pro: "relatively clean"
Contra: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Pro: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Contra: "No refreshments. No television."
Contra: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
Contra: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Pro: "We are arived safe"
Contra: "The attitude of the crew it was bad and the comportment very ignorant"
Pro: "I like nothing"
Contra: "Even planket on the air craft for the frozen A.c. for old handicap pepole was paid !!! Not only bad survices no any surviced If ane passenger suffocated i think they will request paid bottle of water"
Pro: "Seats are comfortable."
Contra: "My in-seat entertainment did not work."
Pro: "a good service"
Pro: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Pro: "The crew is incredibly professional and you do feel bad for them."
Contra: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Pro: "Frequent trips"
Contra: "Comfort, no service, not even tap water!!!!!!!"
Pro: "Nothing at all"
Contra: "No food or beverages. So tight airplane"
Contra: "I had an emergency and wanted to delay my flight, but they asked me to pay for a penalty that was almost the tickets prices."
Pro: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Contra: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pro: "Flight left exactly on time."
Contra: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Pro: "Keep it that way"
Contra: "I would like to see keep the way your now all the time thanks much"
Pro: "The flight from Kuwait to Dubai was great. On time and well organized."
Contra: "As a frequent traveller I understand that delays are just part of air travel. However, my flight from Dubai to Kuwait on Fly Dubai demonstrated just how disorganized and bungled an airline can truly be. The aircrew and staff did their best under incredibly stressful circumstances and were incredibly professional. However, I have never seen logistics messed up so badly. It would be one thing to cancel and reschedule a flight for later in the day but to leave people stranded for 4 hours on the Tarmac, to take them off the plane and go back through screening to wait again at the same gate with no answers or announcements is just horrible mismanagement. My flight left 8 hours after its scheduled departure but the only updates we got were "15 more minutes", "20 more minutes", etc. while we queued up for HOURS. In the future, I'll pay the extra money to never fly with them again."
Contra: "Over three hours delay with no information"
Pro: "This flight though it does not have the reclining/bed seats was such a relief after the previous Emirates flight. The crew were so incredibly nice and helpful."
Contra: "No reclining/sleeper seats in business class."
Pro: "Everything was great"
Poor service, overpriced food that did not taste good, no pouch to put anything. Overall terrible experience
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Pro: "The flight from Istanbul to Prague was fairly basic but everything worked well and was comfortable. The flight was on time. The bags were delivered quickly. There were no problems on the flight as it was relatively quiet. Overall, no complaints."
Contra: "The boarding in Istanbul was via bus, which is not only uncomfortable but impossible to socially distance on. In Prague we deplaned via a jetway. In Istanbul the gate control person was overly vigilant in checking documents. It was very disturbing :("
Contra: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Contra: "Not charging for a small bottle of water would be nice."
Contra: "The seats more comfortable."
Pro: "Nothing no drinks, food entertainment nothing"
Contra: "No services and not polite"
Pro: "The price was good"
Contra: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Pro: "Crew amazing .. seats not comfortable"
Contra: "Delayed boarding .."
Pro: "The crew was fine."
Contra: "Pegasus should upgrade the payment method through cards. They should accept more types of bank cards."
Pro: "The price"
Pro: "Not so comfortable and no any food or drink beverage for free of charge"
Contra: "They should at clean and provide food and drink for free of charges"
Pro: "On-time, no hassle or problems, not a lot of fuss or commotion like the bigger airlines, I think by them not serving food, it actually is a better atmosphere, can’t explain it, but totally felt light and not too problematic during both flights, jeddah to Istanbul and then again from Istanbul to Sara"
Contra: "Maybe, some entertainment???? But still a good flight even without it."
Pro: "Really easy experience - friendly, organized, on time and a great price!"
Contra: "Free food and alcoholic beverages"
Pro: "Easy; fair prices; budget rates"
Contra: "no entertainment (N/A)"
Pro: "Nice and fast plane ride."
Pro: "Friendly staff. Comfortable plane"
Contra: "Delayed but only 15 min"
Pro: "The flight was on time and pilots provided on time updates."
Contra: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Pro: "The tickets were relatively inexpensive."
Contra: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Contra: "Pegasus cannot fly without a dalay of at least 1 hour !!!"
Contra: "Unexpected Flight Cancelation; zero assistance replacement, alternative flights, overcharging baggage, no refunds despite flight cancellation, disappearing of Pegasus staff instead of assistance, no assistance when calling headquarters, stranded for days w no help on site nor by phone, deferring to third party vendor"
Contra: "They cheat the people with the conditions of the baggage. They changed recently the policies without clear information for the passengers."
Pro: "price. flight. comfort. convenience"
Pro: "Getting off the plane"
Contra: "Not enough leg room for the over 6 footers"
Contra: "Old plane, really crowded seats, the air crew doesn’t bother to clean the lavatories. Those who are working that is as the toilets up front were out of order..."
Contra: "We were delayed 7 hours without any explanation or compensation or apology."
Pro: "An early landing made my onward journey so much easier."
Pro: "They changed my online check in into front window seats for free Was in time"
Contra: "It's low cost, it arrived in time. It's ok :)"
Contra: "The seats were very tight. The crew at the airport was terrible. The security staff didnt know english. The bis to the plane was crammed which was quite dangerous"
Pro: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Contra: "The flight was only hour and 30 min, so I have no criticism for this flight"
Pro: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Contra: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"
Pro: "Quick flights"
Contra: "Long layover in inexciting airport Long, congested lines to board planes"
Pro: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Contra: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."
Pro: "Great team and great pilot everybody to the baggage people were excellent!"
Pro: "I am glad that the Pegasus team changed my flight to Bishkek (after I missed the flight to Almaty because of Pegasus delays from Lviv) but I wish Pegasus had given me the difference in price of flights back on my card."
Contra: "The first leg of my trip (Lviv to Istanbul) was delayed without warning. It made me miss my flight to Almaty and the next flight wasn't for two days. None of the Pegasus crew (on the flight from Lviv) seemed to care that I had a flight very soon after landing, even though I was a female passenger alone. They wouldn't call the gate or look up if my flight to Almaty was delayed once we arrived."
Contra: "the air conditioner didnt work in the plane and they took very high rate for extra bag of 180 Euro!"
Contra: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Pro: "Crew was attentive"
Contra: "Luggage was not put on plane, it arrived 8 hours later."
Pro: "Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport"
Contra: "Nothing at all"
Pro: "Delay for one 1.15 hours causes losing our connection in Istanbol,resulting waiting for another 7 hours to catch next flight.."
Contra: "Respect your flights and people time.."
Pro: "Delay in Kuwait Airport for 1,15 hours,caused missing our connection in Istanbol Airport to Trabzon and a delay of 7 hours.."
Contra: "Totally useless. Dirty plane, lousy service. Was ready to pay for refreshments as I had to take this low cost airline for time reasons. When trying to pay with a credit card the stewardess was telling me it was a debit card (as if I didn't know what my cards are) - after a while it appeared she mixed online and offline cards for credit and debit cards, yet she was increasingly arrogant while trying to convince me my card is a debit one. So I tried to pay cash with 100 EUR bill and she told me she was going to return the change in Turkish lira! The male steward was just standing next to the trolley without saying a word, looking afraid of his aggressive lady colleague. That's what I call customer service! The particular flight was PC861 Kuwait - Istanbul on June 17."