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Contra: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"

Contra: "They wanted to charge me for water in Euros, though the flight left from Istanbul and I only had Turkish lira with me. So we tried credit card, but credit card machine didn't work on any of my three cards. So they kindly brought me a free cup of water after all."

Pro: "Seats were comfortable, crew courteous"
Contra: "Good value for money"

Pro: "Nothing"

Pro: "The price was good"
Contra: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."

Pro: "Was the Crew very rude"

Contra: "The seat is not comfortable, too narrow space, can’t adjust a little bit."

Pro: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Contra: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"

Contra: "No tv screens. Have to lay for food. Seats dont recline"

Pro: "I liked that it's first and last time"
Contra: "Everything"

Contra: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Contra: "They stole my money"

Pro: "Unfortunately, it's impossible to find a single positive thing to mention. I'd gladly pay more if needed and never fly with them"
Contra: "I took 4 flights with this airline. Each was at least an hour late in take offs and landings. Very unfriendly staff whether at the check-in or flight attendants. Incredibly uncomfortable seats (compared with same level seats with other airlines). They reminded me with outdoor vegetable and fruit markets where farmers and gypsies yell to sell their products; they charge for everything, offering nothing on a 4 hrs flight, not even water. Not sure if it is a language barrier, but they are very rude and impolite in English. I really wish there was a single good thing to say. Even the pilots are the worst i've seen. Very rough landing every single time"

Pro: "Nothing , It was veri terrible"
Contra: "The boarding pass , they opened my baggage like 3 times and start making chaos in it and ruin many things inside it , plus it always delayed in time"

Pro: "Easy flight and friendly staff."

Contra: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."

Contra: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."

Contra: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."

Pro: "price good -- and it worth try again -- get more from this price"

Contra: "No AC in both aircrafts!"

Contra: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"

Pro: "Okay"
Contra: "Old plane"

Pro: "Firstly, Overbuggage limits were put into practice with a mindset of just to f* the customers and consequently almost every single passenger has to end up paying at such overated fees that were equal to a level of a business ticket of any well known first class airline company.I , myself, had to pay 450£ in total for the ticket , just because of 34 kg of a luggage weight though 20 kg of this amount was included in the ticket. Sirs, if you really will only take this complaint as just to watch and say that this was a company policy then i will definetly never choose your services either again.Also, from the bottom of my heart, i will never feel tired to share and spead around this nasty experience of mine on each and every social media occasion , when i will have a word to say. Within only one flight on that day ,the total buggage revenue of the company was equal to a sum of 23,000 £ in total, despite the plane was ridiculously abit bigger than a small box. Sirs, Pls rethink over what i said. This is far beyond to accept and fit into any int'l trade rules.17£ fee for 1 kg !?? Best Regards"

Pro: "This is a budget airlines, compare to Ryanair seats Pegasus Airlines seats has more leg room, especially I have long legs I need more leg room."
Contra: "I know this is a Turkish airline, but the cabin crew could do with a bit more understanding of English"

Pro: "Good price, times of flights worked for what I wanted"
Contra: "Transfer between flights was on a short timescale and I received several warnings from pegasus about delays at the airport, because of this I purchased a fast track via their site. This was a total waste of money as there was only one Peterson dealing with fast track and long queues, this meant that ordinary queue was dealt with faster."

Contra: "I was delayed in London, and thus missed my subsequent flights to Ankara and to Erbil. Arriving in Istanbul, there was a massive crowd at the transit desk with two Pegasus agents. They spoke little English and did not attempt to create an orderly queue. Instead, they were helping random people. Given that persons on the delayed flight were losing potential time to catch other flights, it was extremely unprofessional and rude to go about managing the issue in this way. I was quite exasperated and was told to calm down by Pegasus officials. Ultimately, I was delayed for one DAY, and forced to flight out the next night at midnight. If Pegasus had been consistent in managing passengers from a delayed flight, I could potentially have gone on to my final destination without a 24 hour delay."

Pro: "Nothing"
Contra: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Pro: "Nothing."
Contra: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."

Pro: "it's fine. It gets you from point A to point B."
Contra: "It's almost outrageous that they don't give water."

Contra: "The way of talking to the passengers."

Pro: "Great team and great pilot everybody to the baggage people were excellent!"

Pro: "Staff was super friendly and efficient."
Contra: "The smallest leg room I have ever experienced! Flight was 30 min late, with no explanation...but we had a long layover so didn't really care."

Contra: "All they wanted was money. It was a scam. What is 8kg for a canyon? They would have charged me $75 for 5 kg! The only reason they didn't is because their system was down. They tried my credit cards and when that didn't work, they asked for cash. I never carry more than $5. There was no order in the airport and it was absolute mayhem. I went from line to line. I will never use this airline aha in! TWO hours to get my boarding pass? Anthony Gallo"

Pro: "Seating is comfortable enough with sufficient leg space."
Contra: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."

Pro: "Flight crew"
Contra: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"

Pro: "Nothing in particular"
Contra: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"

Pro: "Price"
Contra: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."

Contra: "the staff at the disk was so bad they charge me for extra weight more than what it should be they try to change the currency from turkish lira to euro then to my country currency just to collect more charge???. also when I paid by my visa card they didn't give me my recipt which mean they did something dicey."

Pro: "anything"
Contra: "everything"

Contra: "Delay. No apologies not even one."

Pro: "The crew was very nice and attentive."
Contra: "Not even water is offered. You must buy everything. We boarded over an hour late and then sat on the plane for nearly an hour. Seats very uncomfortable. A lot of very small and upset children. Due the late take off I had no time to get food during my layover and so I bought a hot meal. It was mediocre at best for 11 euro. There was no drink served with it but sold separately. Then it took over an hour for my tray to be picked up."

Pro: "nothing."
Contra: "The flight was canceled only after checking in and going through immigration. I am stuck in limbo due to visa expired and can not go back into Dubai. Had to remain inside departure terminal by gate for 18 hours. Ended up rebooking flight with another airline and delaying my arrival into Turkey by two days."

Pro: "Nothing"

Contra: "Seats look congested. The noise of plane was very high which is not like others. I m frequent flyer even I travelled with Pegasus in November last year 2015 for Istanbul. Maintenance of plane to reduce the noise"

Pro: "Flight delay was for 50 minutes..."
Contra: "Respect you flights timing.."

Pro: "That it got me and my luggage there when scheduled"
Contra: "The seats are cramped on Pegasus flights and you have to pay for everything, including something to drink."

Pro: "It was cheap"
Contra: "Late take off and arrival, and when announcements are made in English the speaker talks too fast so even English speakers cannot understand"

Contra: "Flying from Zurich to Israel was able to board the plane with a carry on and a laptop back pack. On the flight from Israel to Zurich i was charged 130$ for extra weight having exactly the same things."

Contra: "Flight crew rude when I asked if they would accept Euro!! No food, no drinks, Not even water?! What's their deal. Really?! Water is free in a dolmus. I slept most of the way but the flight attendant woke me up twice to sell me drinks!"