Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "The seat i got was great"
Contra: "There was a delay"
Pro: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Contra: "Food could have been better"
Pro: "Although economy, it was pleasant and okay"
Contra: "I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high."
Pro: "Staff and the service"
Contra: "Dinner was so bad"
Pro: "The flight attendants where good and welcoming"
Contra: "Seats are not comfortable and there us not enough seats space (to narrow to tight), no entertainment system at all, no power outlets to charge phone / tablet etc. it’s almost 2020, airplanes must include those elements as standard."
Pro: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Contra: "Poor selection of films on the entertainment system."
Pro: "New dream-liner from Wew to ORD"
Contra: "I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!"
Pro: "Space, happy vibes, clean"
Contra: "Nothing it was super"
Pro: "Quick boarding decent legroom"
Contra: "Breakfast was not great"
Pro: "On time, nice breakfast"
Contra: "Not enough leg room, same as everyone"
Pro: "The flight was short: 4 hours. It was in time, etc. Certainly no entertainment."
Contra: "After the breakfast (rather poor) no drink was suggested. There was a cup for tee or coffee. Empty one. After the breakfast they just took it away with other dirty dishes. It happened to all passengers in my neighborhood."
Pro: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Contra: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Pro: "new plane, half empty, good and friendly service"
Pro: "I watched three good movies during the flight to London. I enjoyed them."
Contra: "Nothing particular."
Pro: "Very nice crew."
Contra: "Buses to aircrafts. No snack on short flights."
Pro: "You guys have. Very professional crew !!"
Contra: "The customer service In Europe wasn’t helping out at all"
Pro: "Overall reasonable flight. Nothing to write home about"
Contra: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"
Pro: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Contra: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Pro: "The crew was very very nice and flight was very quick."
Contra: "No entertainment at all, music nor tv :/"
Pro: "The crew were very kind. The food was good."
Contra: "The space between the seats is very narrow and there is no entertainment."
Contra: "We didnt get our kosher food so we didnt aet on this flight"
Pro: "Good place for the legs"
Pro: "Could not tell that I need gluten free meal. And the early check-in didn't work."
Pro: "The food was tasty, the crew was nice and overall it was realy good"
Contra: "There wasn't any movies or music as entertainment"
Pro: "Spacious aircraft. Polite crew. Even good food. On time."
Pro: "The flight was very smooth"
Contra: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."
Pro: "The meal was ok The airplane was clean"
Contra: "Seats were very nerow .No help from the crew . Flight delayed"
Contra: "Maybe I should ask for vegetarian meal, because the meal I got was not tasty at all."
Pro: "All was great"
Contra: "except we could not do an online check-in"
Pro: "Staff, seats (exit)"
Contra: "No screen,no entertainment, the food was very bad even for airlines food, for a 4 hours flight cancel the food and make a cheaper flight."
Pro: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Contra: "nothing, it was a great flight from beginning to end"
Pro: "They offered passangers ti move to raws that wete half empty so we will have more room."
Pro: "Good service. Enough space for the legs. Drinks before and after the meal ."
Contra: "No usb to charge the phone. No media or moovies on the flight. Should inform ahead of time so we would download moovies to tablet or phone."
Pro: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Contra: "Nothing negative"
Pro: "Good movie selection on flight"
Contra: "Got bumped from the seat I reserved after boarding without explanation and when I explained I was traveling with a group was simply told that's too bad. Their customer service is awful and had already submitted a complaint for a return flight which was never followed up on."
Contra: "rAND OM BOARDING PROCESS WITHOUT ANNOUNCEMENTS"
Pro: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"
Pro: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Contra: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"
Pro: "Flight services were good. Staff friendly. food was good"
Contra: "boarding at Tel Aviv was terrible. Specifically a staff member name Michelle was unprofessional and did not care much about passengers who waited for hours at the Group line because there was no indication that it is a group line. No one from the airliner bothered to explain or advise the passengers who were waiting and after more tan hour waiting when they eventually got to the head of the line they were told to go and stand in other lines. This was insane Long waiting times confusion Flight was late hence almost missed connection"
Pro: "The overall flight wads excellent."
Contra: "Boarding on the return flight was poorly handled as there was no organized boarding."
Pro: "Check in and gate agents in TLV were top shelf pros, fast, friendly and to the point with a smile. Crew on board followed through as well."
Contra: "Food was crappy and there was no entertainment on board at all. Also, crowded seating."
Contra: "No soap in the toilets"
Contra: "There weren't a single blanket on the whole flight"
Pro: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Contra: "The food was bad."
Pro: "The good and service"
Contra: "No TV screen"
Avionul, fiind foarte mic (și, probabil, vechi), senzațiile au fost nu tocmai plăcute - îmi părea că suntem frunză-n vânt. Majoritatea călătorilor au avut stare de disconfort, din momentul decolării până când avionul a ajuns la o înălțime unde s-a putut stabiliza...
Pro: "Comfortable’ish seats, left on time... arrived early!"
Contra: "Boarding is, continues to be, a big issue! Not organized, everyone trying to jump ahead of others..."
Pro: "Late flight 1 hour"
Contra: "Be ontime"
Pro: "Brought me home in an hour"
Contra: "Delay again"
Pro: "quick boarding (small plane, not many people). appreciated a free meal in economy class on a 1hr flight. Wow! relatively easy check in for my luggage."
Contra: "better signs regarding luggage check in, better seats. gate number changed many times. confusing and hard to hear announcements"
Pro: "Finally not much delay"
Contra: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Pro: "Business class seat"
Contra: "1,5 hours late, no info about it. Old plane."
Pro: "The boarding process was not clear. I was not able to add luggage during check in and it said it was included for one piece up to 23 kg. Though my bag fit those requirements I was forced to wait in a separate line and pay 50’euro. The lines were wrapped around and not clearly marked for each flight."
Contra: "Check in process both online and at the airport. The seats on the aircraft."
Contra: "The departure could have been on time"
Contra: "Employees VERY VERY RUDE!!!!"
Contra: "Delayed for 3,5 hours"
Contra: "Lots of turbulences at landing, due tonthe heavy rain."
Contra: "Not so many movies"
Pro: "Nice crew , nice meal"
Contra: "comfort of seat , boarding time"
Pro: "On time. Clean ."
Contra: "less lights while fly"
Pro: "seats were confortable"
Pro: "as if we were at the beginning of aviation"
Pro: "The planes were very comfortable very clean very well performing landings and takeoffs for smooth no vibration very comforting food was great the staff was amazing some of the best I've ever seen the airports are great too"
Contra: "It was ok for me but someone in a wheelchair might have a tough time"
Contra: "Not enougth time after checkin"
Contra: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Contra: "1h and 30 minutes late"
Pro: "Boarding was good, flight and landing"
Contra: "Had to go through security check in Istanbul"
Pro: "Everything was very quick and well organized."
Contra: "They last my brand new stroller even though it was gate checked with a bag and tags. I was told they have no information and can’t help me."
Pro: "Check in , flight info at airport great !"
Contra: "No choice for food."
Contra: "Flight was 1h20 minutes late."
Pro: "Received a banana with my meal"
Contra: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."
Pro: "Short and sweet... friendly staff"
Pro: "Good communication with crew..."
Pro: "Boardibg was on time and the stuff was very nice"
Contra: "I didn like the food."
Contra: "Flight was late and I almost missed my connection to Tel Aviv plane."
Pro: "The sandwich was very convenient, even though the flight was very short"
Contra: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"
Contra: "At destination we received the stroller damaged, with missing inter- connecting pieces"
Pro: "The trip was short:)))"
Contra: "Poor sanitation inside airplane Stewards not smiling at all Seats uncomfortable and broken"
Pro: "Quick boarding, Cordial crew. We got from here to there efficiently."
Contra: "No "flight experience" - it felt more like riding the bus - we got on, drank some water and before you knew it we were landing."
Pro: "Staff were cordial and efficient. Boarding was efficient and smooth."
Contra: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."
Pro: "Flawless in spite of weather related delayed take off."
Contra: "The check in counters didn't even open till 1.5 hours before the flight took off. The whole, show up 2.5 hours earlier than departure is a waste."
Pro: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Contra: "They should abolish passport control. Ridiculous!"
Contra: "Lack of entertainment"
Pro: "Staff was nice and accommodating. Comfortable plane."
Contra: "The food, an omelet, was not very good. Slight delay with flight."
Pro: "The plane had a 50 minutes delay. The reason was "tehnical problems". Actually, 3 persons boarded 40 minutes late, so we all had to wait for them. That was so unfair."
Pro: "The low price, the small plane, the food and drink."
Pro: "Very professional staff. Reliable and trustworthy pilots. My preferred way to travel from Bucharest to Cluj-Napoca."
Pro: "The flight scadual"
Contra: "Replace airplane to a modern one!"
Pro: "On time!"
Contra: "No entertainment"
You asked about food and entertainment, but there was none. The seats were uncomfortable.
Daca tot se schimba avionul, ar trebui sa se tina cont si de faptul ca DACA AI PLATIT LOC EXTRASPACE TREBUIE SA BENFICIEZI DE EL! Am avut platit loc extra space care s-a transformat într-un loc normal. De toata jjena!
We couldn´t get the boarding pass on line although we tried many times during the previous 24 hours. They made us to pay a suplement of 30 euros in the airport. We have felt cheated.
Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."
Contra: "could not be delayed"
Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."
Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"
Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."
Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."
Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."
Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."
Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."
Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"
Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"
Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."
Contra: "flight delayed by more than 1 hour"
Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."
Pro: "Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight."
Contra: "I liked everything"
Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."
Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."
Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"
Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"
Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."
Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."
Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."
Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"
Contra: "They change the fly departing time with 12 hours before I was flying"
Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."
Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."
Pro: "The flight went well."
Contra: "Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again."
Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."
Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"
Contra: "Rude crew, not organised work , not enough space for legs"
Pro: "Leg room and reclining"
Pro: "On time , crew good... no complaints"
Pro: "free breakfast great staff"
Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"
Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Pro: "Everything was awesome!!! I am going to buy only from you my next flights."
Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"
Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."
Contra: "Space to sit, especially when seated in the middle"
Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."
Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"
Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"
Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."
Pro: "Good price, comfortable seats, nuce food and candies"
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Everything was great, thank you.
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Too many hours of delay ( 4)
Contra: "More leg room and reclining seats"
Pro: "The flight was fine"
Contra: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Contra: "Lower the aircondition temp, it was hot in the plane during flight"
Pro: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Pro: "The crew was ok. The seats no conmfortable."
Contra: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pro: "The leg space"
Contra: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."
Contra: "You must check in few hours before the flight. Checking in at the airport will cost you 35€. Besides that, the boarding took almost 40min and the seats are not comfy at all. That said, i would rather pay extra $50 and fly with normal company."
Pro: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Contra: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pro: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Contra: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Pro: "Once boarding started it was very fast and flight left shortly after"
Contra: "Seats are very uncomfortable"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Pro: "Service, smiling and attention to details."
Contra: "No kosher food."
Pro: "On time, cabin crew, ease of boarding and amount of bags I could take with Priority Boarding"
Contra: "My seat hadn't been cleaned prooerly before I got there and if I hadn't done it myself, I would have someone else's chocolate all over the seat of my trousers. Also, the bathroom floors were really gross, to the point I had to roll uo the legs of my trousers so they didn't get wet when I needed to use the toilet."
Pro: "The price"
Contra: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."
Pro: "We got to our destination."
Contra: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Contra: "2 hrs late and we missed all our following connections as a result."
Pro: "The crew was very nice. The flight was ok"
Contra: "Not much of a food choice.."
Pro: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Contra: "No air conditioned 2 hours late Poor ground service"
Pro: "The flight was overbooked so they took my wife of the flight"
Contra: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Pro: "Everything was on time, no delays. Polite crue. Easy boarding."
Contra: "The seats are not comfortable at all"
Pro: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Contra: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Pro: "Pilot flew well Cup Noodles available to buy"
Contra: "1h+ delayed No information from the staff or crew (only one apology from the pilot) Left waiting in multiple places including outside the aircraft No updates whatsoever on estimated departure and arrival"
Pro: "Space. Priority Boarding"
Contra: "Strong bad smell. One hour late for departure."
Contra: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Pro: "Price and schedule. Going on time with no delays. Good value for money."
Contra: "Very hard on baggage policy"
Contra: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Pro: "Cabin Crew and Pilot did their best"
Contra: "Flight was delayed and landed in Birmingham instead of Luton, due to Luton being closed at midnight"
Contra: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."
Contra: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Contra: "Was delayed on tarmac due to security error, not their error, but they seemed unwilling to at least give people complimentary water or coffee. Cheap airline they are!"
Contra: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."
Contra: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Contra: "Everything. Worst service I have ever seen on a flight."
Contra: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pro: "Everyone was really friendly and accommodating to my needs"
Contra: "40 minutes late taking off - sitting on the plane"
Pro: "cheap, on time"
Contra: "no reclining chairs, no free water"
Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"