Găsește zboruri ieftine din Osaka în România

Pro: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Contra: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Contra: "Good"

Pro: "The seat was very spacious"
Contra: "More space to put things"

Pro: "Food, service,"
Contra: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."

Pro: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Contra: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

Pro: "Perfect in all aspects. Will use them again for all my flights."

Pro: "Seats, movies, comfort"
Contra: "No vegetarian options"

Pro: "The flight attendants were very attentive and polite, seats are some of the most comfortable of any airline I've flown (particularly compared to the US domestics), and entertainment is solid (although the English movie selection was not that large). I would definitely recommend JAL to others."
Contra: "The food was not to my liking (i.e., all Japanese style, but not necessarily types that appeal more to Westerners) but it was palatable."

Contra: "The attendants were very pleasant and efficient. I will certainly prefer to fly JAL, especially if you could offer the lower rates. On the down side, it was very difficult to contact their customer service line. However their online help desk was very responsive."

Pro: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Contra: "None"

Pro: "Flight was comfortable enough"
Contra: "4 stars for food and entertainment as it was only an hour flight."

Pro: "Able to accommodate many dietary requirements and friendly crew"

Pro: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."

Pro: "Flight was half full so was able to take aisle seat."
Contra: "Fight attendant service was poor. Even getting water for meal, the attendant 'forgets' to bring it."

Pro: "Customer service was really good"
Contra: "The food always makes it hard to eat anything the next day."

Pro: "Great service"

Pro: "the staff"

Pro: "Met a very nice Taiwanese sitting next to me. We spoke the entire trip."

Pro: "The food was good. Seats were as comfortable as any flight is."
Contra: "There were no diet soft drinks available on the flight."

Pro: "The movies they offered."
Contra: "How long it took the flight attendens to come back and take trash and out trays for both of the meals. It made it super uncomfortable in the tiny space available. Also, not enough knee space, especially when the person in front of you puts there seat back. I flew with American Airlines on the way to Japan and I had plenty of room but I wish it was the same coming home."

Pro: "As usual A1 service all the way!"

Pro: "The crew Service"

Pro: "The friendliness of the crew and the comfort of the seat + size of the screen"
Contra: "Possibly more food options could of been better, only had western or Japanese option"

Pro: "Very warm attendants Excellent food for the price paid Highly professional crew Efficient boarding and ontime takeoff"

Pro: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Contra: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

Pro: "I love flying jal"
Contra: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"

Pro: "Flight attendants provide fantastic service with a smile. Business class meals are top notch."

Pro: "Once again the service from the flight attendants was perfect."

Pro: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."

Pro: "I am all right for travelling by Japan airlines this trips to Taipei. My hometown."

Pro: "Always on time"
Contra: "No clue when it's boarding time and no announcement"

Pro: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Contra: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Pro: "The cabin crew was professional, friendly and courteous. It's always refreshing to fly an Asian airline for the impeccable customer service. The 787 left me with minimal jet lag. The odd shaped pillows provided great back support."
Contra: "The seats were comfortable but old fashioned. The WiFi was spotty and it would have been nice to have Asian food options."

Pro: "leg space was better than with other companies"

Pro: "Everything! JAL employees go above and beyond to deliver perfect customer service with a genuine smile."
Contra: "Nothing! No complaints here"

Pro: "Asian vegetarian meal"
Contra: "limited rest room facilities"

Pro: "Food"

Pro: "Comfortable and spacious for economy class. Very helpful staff."
Contra: "If I have to be picky the movie selection didn't seem great."

Pro: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Contra: "The seats felt very dated and uncomfortable. The entertainment options were very limited."

Pro: "excellent foods and services, spacious seats, crews speak english, flight is landing is smooth"
Contra: "seats need a bit more padding"

Pro: "Flight attendants and ticket agents were very nice and helpful."

Pro: "JAL ' service is nice."
Contra: "I didn't like MSG in food."

Pro: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."

Pro: "Friendly staff"
Contra: "only drink provided but no snack"

Pro: "Service with a smile goes even longer for long flights. Excellent service throughout the flight. Loved the feeling of spaciousness, even in Economy. Great sleep as a result."
Contra: "Number of movies available in Entertainment was limited, especially compared to competitors like Singapore Airlines. Ran out of good choices on a long flight."

Pro: "Good food, real silverware, blanket and pillow provided to economy class, crew offering water and tea through the cabin constantly but unobtrusively."
Contra: "Long, long flight, not much leg room."

Pro: "Clean and comfortable."
Contra: "Vegetarian Food, inflight entertainment was horrible. Even the air hostess approach Was unexpect from JAL. If it was any American carrier it's expected to have such service."

Pro: "Great 12hr flight"
Contra: "Loved everything!!"

Pro: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Contra: "Can't say that I have ANY complaints at all!!"

Pro: "Amazing trip Qatar airline is great"

Pro: "Crew was amazing"

Pro: "The crew was friendly and helpful."
Contra: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Pro: "Response is the same as above"

Pro: "Good flight"

Pro: "Really good"

Pro: "Everything was great, as the flight wasn't full, so we could relax"

Pro: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Contra: "Nothing. Every thing was great!"

Pro: "The crew was excellent. The seat was reasonably comfortable. Boarding process was very orderly and smooth."

Pro: "Departed on time. Courteous staff."
Contra: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."

Contra: "Quatar is the best"

Pro: "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Contra: "Nothing. Everything was perfect"

Pro: "Yes"

Pro: "Food was good"
Contra: "The flight took off late more than an hour"

Contra: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."

Pro: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Contra: "Short transit time"

Pro: "The crew were fab"

Pro: "Everything"
Contra: "Nothing"

Pro: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Contra: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Pro: "all are nice"
Contra: "nothing but avoid bread"

Pro: "Good leg space, friendly crew, excellent plane."
Contra: "This is for ALL airlines: It takes so long to get off the plane!"

Pro: "Food was good, staff was excellent."
Contra: "Can't think of anything."

Pro: "comfortable"
Contra: "nothing"

Pro: "Hosted services"
Contra: "Nothing"

Pro: "Food, entertainment options, comfortable seats, warm blankets"
Contra: "My volume did not work well on the entertainment system."

Contra: "I had been told my checkin bags will be available at final destination but I had to pick them up at Delhi and do the checking in once more which was a lot of hassle with kids"

Contra: "Flight was delayed for 4 hrs"

Pro: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."

Pro: "service and staff was polite & friendly"

Pro: "Liked the in flight movie great distraction for the time."

Pro: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Contra: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Pro: "all"

Pro: "Food was better than expected. Entertainment as good as any major airlines. Planes were new and modern."
Contra: "Flight attendants are not friendly and rude. Seat had a problem reclining."

Pro: "The business cabin and the customer service was superb."
Contra: "The food"

Contra: "Good"

Contra: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Pro: "Individual entertainment"
Contra: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."

Pro: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Contra: "Nothing.every thing is fine"

Pro: "The classy servieces in the plane..the plane it selfe is excellant"

Pro: "Crews and quality of food was great"
Contra: "Seating"

Pro: "Over all service was excellent!"
Contra: "Short transfer time made it a bit stressful"

Pro: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Contra: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Pro: "Great airline...nice staff, very attentive and polite."

Pro: "Quick and easy boarding and decent crew."
Contra: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."

Contra: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."

Contra: "The seats are terrible."

Pro: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."

Contra: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."

Pro: "Very nice service"

Contra: "Too late."

Pro: "Everything is perfect."
Contra: "Nothing to complain, simply perfect."

Contra: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"

Pro: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."
Contra: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Pro: "Crew helped me with a chamomile to help me sleep."
Contra: "It was quite good"

Contra: "Everything was great It’ was a long flight and the seats are not comfortable I wish the first class tickets were more reasonably priced for a normal person that wants to be more comfortable in a long flight. But everything else was perfect!! Thank you."

Pro: "Everything else"
Contra: "Cabin crew less approachable than usual"

Pro: "Nothing as such"
Contra: "Crew are not polite and carry arrogance while talking to the passengers, especially in the economy cabin. The seats are narrow compared to other 777 300 ER flights"

Pro: "Boarding was efficient."
Contra: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."

Pro: "Service"
Contra: "Nothing"

Pro: "Outstanding and very helpful service"
Contra: "N/a"

Contra: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Pro: "The ICE entertainment"
Contra: "Nothing"

Pro: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Contra: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."

Pro: "The food was pretty good and the one ICE video center that was working offered a ton to watch."
Contra: "On a 13-hour flight, the video center is your main source of not losing your mind. Truly disappointing when you pay for the extra leg room in an exit row and you can’t watch any videos. Unfortunately, the ICE video center was broken on the way to Dubai also. In addition, the flight crew lets people stand around in front of you which reduces the extra leg room you pay a hefty price for. What’s the point of charging over $700 for this added “luxury” on each of your flights from JFK to Male, Maldives when you can’t use it. Emirates is nice, but didn’t reach the expectations they set."

Pro: "One of the best economy flights I've taken."

Contra: "luggage did not make connecting flight from dubai to jfk, inspite of pilot telling us 1 hour or so delay was waiting for luggage. at jfk was told can get same night if want to. this proved futile . spent hours at JFk waiting and talking to Emirates. spoke with multiple agents including Luz, sarah, etc. finally around 12 midnight was told customs would not release till next day. but promised to get it to us by 12noon next day (flying to wyoming next day at 330 pm) . this did not happen. again multiple phone calls and promises , failed. Kiamaria even got text of address in WY where 2 suitcases should have gone. All 4 suitcases were sent to NJ and arrived at 9pm. more phone calls. this time Rachel helped with fedex labels unfortunately more problems as fedex said no barcode and we had to go to fedex office and finally they took care of it so many hours wasted, not to mention the anxiety and frustratioon How are you going to reimburse all this ????"

Pro: "The crew & the ground personnel! Very polite, helpful & efficient!"
Contra: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"

Pro: "Everything."
Contra: "Nothing."

Pro: "Food and service"
Contra: "Boarding in Dubai was not according to zones and it was crowded"

Contra: "Food did not meet the usually high standard associated with Emirates . The menu was bland and the main course was served cold."

Contra: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."

Pro: "Cabin crew was courteous. Food was good."
Contra: "Boarding we haphazard."

Pro: "Everything."
Contra: "Nothing."

Pro: "The staff were very courteous, especially Iliya. The onboarding staff were very friendly. I will definitely fly emirates again"

Contra: "After exhausting flight I don't know what else to say"

Contra: "The seats are cramped and the food is tasteless"

Contra: "None"

Pro: "Overall service and special attention to kids"
Contra: "Inadequate washrooms"

Pro: "Emirates is my new favorite airline. Food was excellent, flight attendants were all friendly and professional, the seats were spacious, and there was a great selection of movies."

Pro: "A lot of newly released movies to choose from. Time goes a lot faster if you can watch three two hour movies back to back. Crew was friendly and helpful."
Contra: "Online check in could have an easier option to request a special meal. I have a mild wheat allergy. I tried to call the Dubai office after 9AM before my return trip but, nobody answered. I just skipped the pizza and I was fine."

Pro: "All went fine"

Pro: "All was good"

Pro: "leg room"
Contra: "the touch screen system was poor, limited movie choices, food taste, poor crew members etc"

Pro: "As expected"

Pro: "I was okay till got to sit on their tight sits for 15 hours they could have done better. After 15 hours flight no one cared enough to guide us to rest place, because the next flight was not to the next day, was hoping to let us stay on the hotel. This was a disaster planning by the airline."

Pro: "The staff who checked me in at chennai were rude and unhelpful. They spoke in an unacceptable manner - when asking why about my baggage weight. Discriminating against musicians - rude to women. Very poor experience. I did not even get a receipt for my extra baggage for which I paid 50 usd."
Contra: "Rude staff at ground on chennai and seeking to make money, discriminatory"

Pro: "I would like to say this is the most horrific experience I have ever had traveling and using Kayak. I was late by 10 mins getting to the ticket counter and Emirates gave my seat away. I then proceeded to attempt to rebook and the Emirates agent advised they are sold out for the next 3 days and have no flight alternatives to offer. I contact flight network and the person I spoke proceeds to tell me the same thing and there is nothing they can do for me. Basically that I would need to purchase a whole new ticket on another airline as Emirates doesn't have availability. Which I did. Now I'm looking online and Flight Network has my exact flight on Emirates available at same price I paid for my ticket. But now my new ticket purchased to get home is non-refundable. I'm out over 1000 dollars because of bad info. This has been a horrific experience and after being loyal to Kayak for years.... I will never use the site again."

Pro: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"

Pro: "i will be recommending Emirates to ally my friends which will ever be able to use them"

Pro: "First class service in economy."
Contra: "The head phone jacks in the arm rests need to. E replaced. I had to frequently jiggle it to get good sound."

Contra: "Check-in counter staffs in Dubai are poorly trained and do not have service-mind at all."

Contra: "The plane was very messy and not well kept throughout the flight. The fight attendants expressed levels of frustration with passengers as if we were bothering them. Me and the the passenger next to me lost picture during a movie that were watching and had to have our monitors reset."

Contra: "D seats are exrremely uncomfortable. Leg space is as good as none. My knees were hurting as they were touching the seat infront of me. D crew gave very slow service. I was sick and needed hot water, even after calling for ur for more than 4 times , the crew constantly forgot about it. Food was alright. I dont see myself ever flighting back with Emirates jus for because of the seat discomfort and lack of leg space"

Pro: "Seating was good in business class"
Contra: "Toilet signs not working , food , service ,"

Pro: "Kind flight attendants, perfume available in the restrooms, great variety of choices of entertainment (including listening to Quranic recitation if one feels so moved), interesting playlist of songs as you await takeoff ("Fly Me to the Moon, Rocket Man, Starman, etc.)"
Contra: "I thought I'd get an overnight stay due to the distance of my flight and the length of my layover (10 hours) but I found out too late that I didn't. The airport is not conducive to comfortable sleeping! I did appreciate the meal voucher though; make sure you ask for it at the Emirates Connecting Flights desk if you have a connecting flight with Emirates Airlines."

Contra: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"

Contra: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Pro: "Crew very professional. Fare for flight very reasonable."
Contra: "Had 90 minutes fr connection, 30 min delay so 1 hr left. Had to walk walk and walk for nearly 1 hr to barely make it. Airport is TERRIBLE in terms of going from gate to gate- loong walks with no moving walkways. Train is a joke covering very short distance. Once arrived in Boston, took 1hr before luggage started unloading, and then to find out our 4 bags didn't come at all. Staff on ground not courteous, wouldn't send bags to home town in Raleigh. Had to wait till afternoon to get the bags and then fly to final destination. Entertainment system very bad, audio/video stop and go, stop and go- really terrible (though notice some people's screens were working fine)."

Pro: "See my previous post about the beds being a little too narrow in business class, well no such complaint in first class. The suites are well appointed and comfortable. It is just such a shame that this was an overnight 6 hr flight and I had already eaten on the previous sector. So I did not sample the first class al a carte experience, but due to time zone changes couldn't sleep either. I also got to see but not experience the shower cubicles which look very comfortable. The crew gave their normal professional but friendly service."
Contra: "Not being on board for a long daytime flight where i could have savoured the first class experience."

Pro: "Amazing service, great options for in flight entertainment."
Contra: "TV was not working properly. TV show I was watching would often stop abruptly."

Pro: "The seats were so comfortable"

Contra: "Free wifi"

Pro: "Comfort"
Contra: "Wifi on klm"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Great atmosphere, crew was excellent!"
Contra: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Flight was on time."
Contra: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Contra: "All of the less than good, obvious!"

Pro: "Planes were on time and connections made."
Contra: "One bag delayed as not put on flight and food could be better."

Pro: "Customer care was super supportive"
Contra: "Inflight sandwiches"

Pro: "Boarding was quick and flight was calm"
Contra: "The coffe and breakfast."

Pro: "Fantastic gate agents!"
Contra: "The food was terrible."

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Head support for 6 feet plus people on seats would be good"

Pro: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Contra: "the headrest is hard. Apart from that- all was fine"

Pro: "the drinks"
Contra: "seat reservation. having to pay for luggage...."

Pro: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pro: "Awful"
Contra: "Everything"

Pro: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contra: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Contra: "Turn the lights on early making it hard to sleep"

Pro: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Pro: "Smooth flight."
Contra: "Seat a little cramped."

Pro: "I slept pretty much the whole time"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Arrived Early!"
Contra: "Left Late :-)"

Contra: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Pro: "Good information and helpfil boarding."
Contra: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Contra: "Please Endeavour to put the expiration date on the food served in the flight."

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Contra: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Contra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Pro: "Service impeccable!"
Contra: "They have one line of executive class after the kitchen and toilet, is very noisy."

Pro: "Everything"
Contra: "Nothing"

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Pro: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contra: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Pro: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Pro: "quick and relaxed"

Contra: "suitcase didn't turn up, although connection was quite tight"

Pro: "That we didn’t crash"
Contra: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pro: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Contra: "Nothing."

Pro: "Arriving more or less on time"
Contra: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Contra: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Pro: "Easy airport business"

Contra: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Pro: "The staff was fast and curteous."
Contra: "There is not anything to complain about besides the usual discomfort of travel."

Pro: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Pro: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Pro: "I loved the different features on the screen and the excellent. Customer service on this flights"
Contra: "The space on the seat."

Pro: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Contra: "N/A"

Pro: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contra: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Contra: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Contra: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Pro: "More space in business class (777-300) than many other airlines."
Contra: "Entertainment very limited. No adjustable air vents in this aircraft"

Contra: "Thé qualité officielle the images"

Contra: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Pro: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Contra: "See previous"

Pro: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Contra: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"

Pro: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Pro: "Flight was in time"

Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Pro: "Crew and food were great."
Contra: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Pro: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Contra: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Pro: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Contra: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Contra: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Contra: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Contra: "Tiny uncomfortable seats."

Pro: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Contra: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Pro: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contra: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pro: "Nothing."
Contra: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Pro: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contra: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Contra: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Pro: "The cabin crew was very good!"
Contra: "The economy premium seats are very uncomfortable"

Pro: "Only the cabin crew was good."
Contra: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Contra: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"

Pro: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Pro: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Pro: "The food, entertainment, and service. Waited for me after almost missing my flight."
Contra: "Nothing."

Pro: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Contra: "I was asked to change my seat repeatedly"

Pro: "Speed, courtesy of the flight attendants"
Contra: "Landing was a bit rough, understandable due to the weather."

Contra: "The room between seats is unbearable."

Pro: "The crew, the service, the food and beverages"
Contra: "The 3 hours delay"

Pro: "Everything was very prefect and would love to fly again."
Contra: "NA"

Contra: "Some toilet facilities out of order and some slow service"

Pro: "Flight was only 50% full. Room to spread out."
Contra: "Leg room cramp. Flight arrived late as a result missed connection home."

Pro: "Short, lots of leg space"

Pro: "the Airline"
Contra: "The Airport, Security, Boarder control."

Pro: "Getting there on time despite delay"
Contra: "entertainment had very old media and no recent additions. Crew was not very organized"

Contra: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Contra: "Clean. Courtesy of staff on plane."

Pro: "Crew was friendly and polite, both beverages and an excellent lunch was offered."
Contra: "A delay was not ideal but nothing to worry about since the flight arrived on time."

Pro: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Contra: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Pro: "Late"
Contra: "Late"

Pro: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Contra: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"