Găsește zboruri ieftine de la Phoenix către România

Contra: "My flight time was changed but I didn’t receive any email regarding the change"

Contra: "Food variety"

Pro: "All is well"
Contra: "Everything is excellent"

Contra: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."

Contra: "The Nairobi airport experience could use a bit of help. there's no a/c and even late at night, it was uncomfortably hot everywhere. Once I'd checked in to the gate I was trapped and couldn't easily leave to get water or go to the restroom, which was increasingly annoying as my flight was delayed. Pretty sure all of this is beyond Qatar Airways' ability to control."

Pro: "The crew was great."
Contra: "Food wasn't that great."

Pro: "Nothing"

Contra: "If they had gate number on bording pass from Doha to ahmedabad."

Contra: "Great service."

Pro: "Everything was great, as the flight wasn't full, so we could relax"

Pro: "Staff was nice and polite and helpful to me. The plane is pretty much on time or little delay. The boarding is early but I guess it helps with getting everyone on board and be on time."
Contra: "There are 2-3 choices per meal for us to choose on the menu but some of the choice already gone by the time they serve us. I feel like menu is useless if we were forced to eat what have left."

Pro: "Food, seat, entertainment"
Contra: "The staff though friendly was found to be unhelpful. I was literally carrying three bags and a toddler in my arms, and passed by at least three crew members. But none of them bothered helping me. Your measure of success is not just how well you treat your business class. That’s not being world class"

Pro: "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Contra: "Nothing. Everything was perfect"

Pro: "perfect"
Contra: "better food"

Contra: "Unable to reserve any seats so ended up with the family split all over the plane"

Pro: "The crew were very friendly"
Contra: "I was made to gate check my hand luggage."

Pro: "Arrived early in Budapest. Good leg room."
Contra: "Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane."

Pro: "Nothing"
Contra: "The food was not served well. There were no snacks on the flight. The service was not even prompt. If I request for juice/water it was served to me after 30-40 minutes . I was travelling with a baby and the staff was not even considerate about it and attending fast. I requested for a mineral water bottle as I ran out of baby water for making milk for the baby and the staff was so reluctant and told "they are done" and just left.I am really dissapointed with this. I doubt if I would travel with qatar again"

Pro: "Everything is fantastic from the stuff, food and a lot of leg room."
Contra: "Nothing"

Pro: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Contra: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."

Pro: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Contra: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."

Pro: "crew was lovely and plane was very new"
Contra: "food quality is not very good: sometimes it was hard to see what it actually was and it tasted like that too. headrest in the new plane is not comfortable at all as it is rigid and can only be moved up and down."

Pro: "air hostess very nice polite five star"
Contra: "seat alloted"

Pro: "The leg space the reclining chair the personal tv the head rest The food"
Contra: "Nothing"

Pro: "Nothing"
Contra: "They cancelled my trip"

Pro: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pro: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Contra: "Stupid and unbelievable rules"

Pro: "12 hrs transit must give Hotel, without Hotel it was bad!"
Contra: "More than 10 hrs transit must give Hotel !!"

Pro: "Thanks for good service"
Contra: "Everything was good service food entertainment"

Pro: "Thank you to wonderful hard working Crew."
Contra: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."

Pro: "Service great and on time"
Contra: "Lounge in Cape Town was bad."

Pro: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Contra: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"

Pro: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Contra: "seat was not much comfortable"

Contra: "light breakfast and light snacks for an 8-hour flight? come on!"

Pro: "all"

Contra: "Security. They sealed my iPad for special screening but didn't mention they needed kindle as well so I had to repeat security screening in Doha twice."

Contra: "Seats were not very comfortable for economy class for a journey as long as these ."

Pro: "Great on board bar"

Contra: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Pro: "Good service all the way to final destination. A+ service. Newer model airplane."
Contra: "None"

Pro: "Boarding priority, on-board service priority and children oriented service. Biggest leg room in any economy flight. Best entertainment program (Onyx One). Genuinely friendly crew."
Contra: "Nothing"

Pro: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Contra: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"

Contra: "A little crowded but still great service."

Pro: "Exceptional Service Great Food New Planes Overall excellent"

Pro: "Quick and easy boarding and decent crew."
Contra: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."

Pro: "High quality gluten free meals (best I've had on Qatar Airways)."
Contra: "Seating needs to be more spacious."

Pro: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Contra: "Nothing"

Contra: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."

Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"

Pro: "Nice seat I got."
Contra: "I could not buy extra luggage at airport. They asked me for 470dollars as extra weight. Then my luggage has still not come in my hands :("

Contra: "Outstanding"

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Contra: "They ran out of the food option I preferred. When I asked if another Food cart might have one, I was told they were completely gone. A few minutes later o heard my preferred meal choice offered to another guest."

Contra: "Had to carry all baggages to international departure on myself OUTSIDE. Very inconvenient plus 14 hours layover with no lounge to stay"

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Pro: "The flight crew was amazing- very pleasant and hospitable. There was great entertainment available which made the flight go quickly. The food was good. We did not realize we had to select vegetarian ahead of time, but having cheese sandwiches available made that easier. The small bag of toiletries that we were given was a very nice surprise."
Contra: "Carrying luggage down stairs after the flight was difficult but the flight team was helpful."

Contra: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Pro: "Plane, seat and entertainment are very good."
Contra: "None"

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pro: "The entertainment, the food, the free wine."
Contra: "The small space of the economy seating area. It was very crowded and the staff wasn’t too keen on taking plates from passengers after they’ve eaten so often we were stuck with our trays and couldn’t get up or move. Boarding was a pain from Istanbul. The security check was chaotic and I wish they had a more sanitary way of checking everyone’s bags instead of using the same pair of gloves to search every passenger’s bag and do a body check."

Pro: "The food was good, the entertainment ample and up-to-date, and our flight attendant on that flight was very nice and helpful. My sister is incredibly tall and they were able to put us in an exit row, which was much more comfortable for her."

Pro: "Wheelchair passengers should like any other flight have gate to gate service."
Contra: "Wheelchair service. Very poor"

Pro: "Everything good"
Contra: "All good"

Pro: "Awesome"

Pro: "The food and entertainment was good. The crew was very nice."

Pro: "After the first 2 1/2 hour flight this 777 had pretty comfortable seats for this 13 plus hour plane ride."
Contra: "Maybe charge just $10.00 more and serve a little bit better food."

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pro: "great pilots, professional staff."
Contra: "we were given the same pasta for all our meals, the food used to be soo good on turkish air! now they changed to having to pre- order online which we didnt know so got stuck with the pasta!"

Contra: "The people smell very bad !!"

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Pro: "I fly overseas every other year, I flew with many different airlines, the best and friendliest service is by far the Turkish airline attendants, would highly recommend"

Pro: "Window seat, decent selection of movies / shows."
Contra: "VERY small seats. Staff not very attentive."

Pro: "I was upgraded to buisnes class :)"
Contra: "Every thing was ok"

Contra: "Wish they used a large plane like the Istanbul to MIA one."

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pro: "Everything"

Contra: "Flight was canceled and I missed all subsequent connections"

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Contra: "The layover was too long."

Pro: "Short but comfortable and pleasant flight."

Pro: "The flight and crew is always great"
Contra: "Food and not a great movie selection"

Pro: "Friendly Cabin crew Entertainment was above average."
Contra: "First of all I have tons of complaints regarding the airport at Istanbul. They have a poorly managed airport and it was so crowded. The cafeteria and places to eat around in the airport were horrendously expensive and they didn't have services like wifi(had to buy it for $8 an hour and it sucked) and drinking water. As per Turkish airlines, the staff in the airport were poorly equipped to deal with emergency situations such as snow. I was flying during the snowstorm and wasn't expecting my journey to be easy. But they should have increased their resources to help people out in such cases.Their help desk was crowded with almost 500+ of people all the time and they only had 2 people to answer their queries. Also, the staff couldn't understand English properly and seemed irritated when I was trying to explain things in English. I had to stand an hour on a line to get my temporary visa issued only to be referred to another line (yes! i waited for an hour to get to the desk and was told to go and sit in another effing line). It was also because most of the signs/boards in the area were written in Turkish only and I didn't know what they were saying. I had to pay for my own hotel during my transit because the line for the hotels was almost two miles long. And when I arrived at my destination, both my luggage went missing. The crew on board were nice and helping people. I do not blame my bad travel experience entirely on Turkish airlines however, the airport and airlines both are not prepared to deal with situations that are unexpected. I also realize the snow storm was the main factor behind everything however any airlines that boasts itself to be a top class international airlines should have means and resources to manage(at least try) their passengers and airport during any situation. No matter what I am never flying with Turkish airlines again."

Contra: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."

Pro: "Honestly, not very much. The Entertainment system kind of worked, although the touch screen barely worked, and the movie selection was mediocre."
Contra: "Very old plane, with barely any leg room, poorly functioning seats that didn't recline--and when others recline, I couldn't even open my tray table. The crew was incredibly rude and generally unhappy to help--a consistent show of attitude, as if WE were a pain to service, when just asking for water/tea because they kept skipping us! The food also was really bad, nothing like it used to be. By far the worst Turkish Airlines experience I've had, and I may reconsider booking in the future."

Pro: "I always enjoy flying with Turkish airlines because the service and care is exceptional !"

Pro: "The best flight ever!"

Pro: "Overall"
Contra: "Update your multimedia for entertainment"

Pro: "Staff,food excellent. Very smooth take off and landing. Excellent pilots. As a Turkish citizen I'm proud of THY.,"
Contra: "Narrow seating area."

Pro: "The crew and the service. Plus the choices for entertainment"
Contra: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Pro: "Love this airline!!"

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Pro: "Crew was very nice"

Contra: "Excellent"

Pro: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Contra: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."

Contra: "Refused to refund cancelled flight"

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "All the movie options, the great food, the great service, and the timeliness of arrival."
Contra: "Nothing, it was great!"

Contra: "The snacks were good, but they should have offered some drink selections."

Contra: "No leg room on this plane"

Pro: "I appreciate the care Delta has for their passengers during this pandemic. From the seat spacing to the boarding process great measures were taken."

Pro: "The crew really was amazing. Friendly. Communicative."

Pro: "Flight was good and crew were good. Nothing very outstanding but by no means a terrible flight."
Contra: "The in flight screens weren't working well."

Pro: "Everything was on time and ran smoothly. The seats have more room than most airlines. They were generous with drinks and snacks."

Pro: "Very engaging crew."
Contra: "Waiting 45 minutes, and 30 minutes after flight time for a few bags. They could have traveled on the next flight and arrived at almost the same time."

Contra: "Temperature inside airplane extremely hot."

Pro: "The airplane seats and entertainment were 150% bettter than American"
Contra: "The check in area felt cramped, understaffed and like a 4th rate airline"

Contra: "The snacks were limited. They only had cheez-its and no cookies."

Pro: "Kind staff, comfortable seats, movies, easy flight - pretty much everything was great!"
Contra: "Nothing- it went very smoothly."

Contra: "The Entertainment display didn't work."

Contra: "Better choice of snacks"

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "Pilot was super nice and informative when the flight was delayed."

Pro: "Grateful Delta still has drink and snack service. Also grateful to still be able to bring a carry on on board. Good movie selections."

Contra: "The wrap didn't taste too well."

Pro: "Crew was friendly, helpful and provided comfort"

Contra: "Had to wait for a gate in Sav for 20 minutes and another 20-25 for bags"

Pro: "None of it"
Contra: "Everything. Can it please leave on time for once"

Pro: "The flight was smooth and the crew was very professional"
Contra: "Have wifi available"

Pro: "The crew were good."
Contra: "The flight was delayed taking off. The crew tried to make it up but it was 90 minutes late in the end - I almost missed a connection. Seats were ok."

Contra: "Delayed 3 hours"

Pro: "Friendly greeting and goodbye.goog entertainment."
Contra: "Too hot, attendant did not know plane."

Pro: "They let me sleep."

Pro: "good job over all"

Pro: "Entertainment on the flight was fantastic."
Contra: "Delta really struggles with trying to get everyone in the plane in an orderly fashion. Window seats must climb over all of the aisle passengers that got on before."

Pro: "Incredible service, great entertainment options, comfy seats"

Pro: "Pleasant flight, plenty of entertainment on a long flight."
Contra: "Delayed our flight, had to buy another hotel night to accommodate and restructure our schedule, but it was pleasant other than that."

Pro: "Good flight."
Contra: "Nothing."

Contra: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."

Pro: "New airplanes.On time schedule .Very professional a"

Pro: "I am on stand by after 24 hours. Because delta airlines was late.im stuck in LA"

Contra: "It was cold"

Pro: "got to the plane even though the ground crews had a lot of people to get bags checked for even down to 30 min to flight departure but still got their bags onto the plane"
Contra: "massive rips in the bag"

Pro: "Everything except food. I asked them for halal food when I bought tickets. But they didn't serve me halal food. Very very disappointed."
Contra: "Food and food."

Pro: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."

Contra: "Poor WiFi. Paid extra to get it, but didnt sporadic at best."

Pro: "If you're willing to pay the upgrade, the entertainment system and ear buds should be in working order! Seats still uncomfortably narrow and audio system on plane should be audible!"

Contra: "Paid $28 for a Wi-Fi package that didn't work. No refund...."

Pro: "New comfort seats. Nice staff. Pilot kept us continuously updated."
Contra: "Unclear info on upgrade [priority boarding when upgraded?]. Inability to upgrade ticket made using mileage points or upgrade at counter at gate."

Contra: "The redesign of seats means that very few of Delta's planes can actually accommodate a sherpa-style pet carrier, even though they are an industry standard for in-cabin travel. Further complicating the problem is that the clearance under the seat varies depending where in the cabin you're seated. It's become an extremely stressful proposition for which I have the privilege of paying an extra +$100 each way whilst having to give up one of my carry ons. As far as I can see, the charge is just straight up greed, since no one would be able to use the space beneath the seat in front of me, anyway, and carrying on my cat cause zero extra work for the crew. I'm going to have rethink my loyalty to Delta. At least with Southwest, they'll let me check two bags for no additional cost."

Pro: "Smooth. Fast."

Pro: "One of the male flight attendants was very nice"
Contra: "No food was provided, there was a throw up stain on my first flight to Atlanta then on my connecting flight there was crumbs on my table, my boyfriends table did not want to close so that caused discomfort to the person in front of us. Boarding time took a very very long time"

Pro: "Boarding was easy and fast"
Contra: "Seats were cramped"

Pro: "Nothing to like.."
Contra: "Everything about the flight..."

Pro: "On time and convenience of the connection"
Contra: "Airplanes were a little bit old"

Pro: "plane was farily empty. Who doesn't like that, other than Delta, haha. Nice workers, smooth flight."
Contra: "Delta comfort was very tight. I'm 6 foot tall and my knees were hitting the chair in front of me the whole flight."

Contra: "Service"

Contra: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "Crew were excellent"
Contra: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Pro: "Staff were professional and polite."
Contra: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Pro: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Contra: "Crew members in Amsterdam were very rude and disrespectful"

Pro: "The aircraft"
Contra: "No overbooking next time!"

Pro: "Great crew, comfortable seating with enough leg room."
Contra: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contra: "Doesn't"

Pro: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Contra: "Pay attention to passengers."

Pro: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contra: "If I knew how to recline my seat earlier. I did try several times"

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Contra: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Pro: "Everything was good except for the entertainment consul for one of our seats."
Contra: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Pro: "Crew was good"
Contra: "Food"

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Pro: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contra: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pro: "Boarding agent extra effort to improve my seating!"
Contra: "Food amount less than expected."

Pro: "Friendly hostesses"
Contra: "Flight was delayed 3 hours"

Pro: "Staff very pleasant"
Contra: "Evening snack was not the greatest breakfast was pretty food"

Pro: "Shirt flight but well catered, boarding was efficient and quick."
Contra: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Pro: "Everything was clean and well organized."
Contra: "The flight was delayed 1 1/2 hours."

Pro: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Pro: "Crew was great, very nice"
Contra: "Not enough legroom"

Pro: "I slept pretty much the whole time"

Pro: "Food and staff behaviour"
Contra: "Entertainment"

Pro: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Contra: "Boarding was confusing and disorganized"

Pro: "Sound was broken on my TV set!"
Contra: "Called stewardess twice to assist. No response!"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Overall everything was ok."
Contra: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Pro: "Fabulous trip with friendly, helpful staff"
Contra: "Nothing"

Pro: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Contra: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pro: "Excellent very good"
Contra: "Everting so good ex"

Pro: "Nothing"

Contra: "They stole my money"

Pro: "Helpful and smiling cabin crew."

Pro: "Flight was delayed for three hours and was a very stressful flight"
Contra: "Flight was not on time and got to destination very very late pier management of aircrafts"

Contra: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pro: "Cabin crew very pleasant"
Contra: "Lost our bags, little sympathy from staff"

Contra: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Pro: "Everything. Staff incredible."

Contra: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pro: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Contra: "lack of meal options"

Pro: "Same as above"

Contra: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Contra: "I slept didn't have snack offered and no entertainment"

Pro: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Contra: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Contra: "I booked flight for my parents from Kayak for the first time. The confirmation number was: KAYAK Booking Reference KE40651 British Airways Record Locator 3IMN38 Booking Date Jan 24, 2021 So British airways cancelled the flight may days before the flight date and they notified Kayak but Kayak sent me no notification. At the time of check in we found that the flight was cancelled. It was such a hassle. I called kayak to rebook frantically since it was very important to travel right away. Your customer service was pathetic. I was told to cancel my british airways reservation and then I have to wait 24 hours for another department to call me to talk to me about rebooking choices. There was no concern from your customer service that since u are at fault so make correction for it right away by rebooking it. You guys didnt inform us for cancellation of the flight that happened days before the flight. I didnt like what Kayak rep was telling me and called British airways again to see if they would do something. They then were able to rebook me the following day with 2 stops instead of one stop which I had booked. So my parents took the flight with one day delay with extra stops. I had such a horrible experience with Kayak. I will never rebook from Kayak again."

Contra: "Excellent legroom, unlike flight out with American Airlines. I was just unlucky in choice of seat"

Pro: "It was great."

Contra: "At BA staff treats you inconsistent"

Contra: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."

Contra: "all"

Pro: "The crew was super nice and very helpful!!! Wine included was awesome."
Contra: "The boarding process was chaotic. My TV screen kept going in and out. We"

Pro: "The crew was nice"
Contra: "I was supposed to have a handicap chair in London & did not so things were difficult for me."

Pro: "None"
Contra: "None"

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Breakfast burritos were a nice change."
Contra: "I did not like a seat under E row as the seats feel. Crammed."

Contra: "This BA flight has been a mainstay for those of us in Phoenix to fly nonstop to Europe for years . Always on time . Good service . Dreaded the flight back on American flight ( via British Air). Was pleasantly surprised with a new Dreamliner which made the BA Boeing seem quite old and shabby."

Pro: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Contra: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Contra: "My flight never happened due to the cancellation."

Pro: "Liked the big plane. Didn't particularly like the food. And although enough alcohol was offered, I thought we didn't get enough to drink to stay hydrated. ( I meant water/thee)"

Contra: "Flight delayed missed connection out of London heathrow to Budapest."

Pro: "Late taking off, but made up time in the air."
Contra: "For a long flight, it is very cramped."

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Pro: "I liked that the flight crew were very friendly and helpful. The food was also pretty good overall"
Contra: "Cancellations and delays before my flight were horrible. The staff on the phone were rude and not helpful at all after waiting over an hour to speak with them."

Contra: "1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration."

Contra: "horrible seating"

Pro: "Everything was absolutely spot on except for larger than average people not being catered for."
Contra: "Being a big lad (6'6") it was difficult to get comfortable even with the extra leg room."

Pro: "The flight and everything associated with it. Food, crew etc"
Contra: "Customer services failed me"

Pro: "Oh my gosh.... I had the best flight ever. I wanted to be in Business Class, but the flight was so full, but when I sat down, there was an EMPTY SEAT next to me. What a beautiful thing. Flight was great, quiet and comfortable. Boarding was great and I enjoyed the my flight. Thank you:)"

Pro: "Great crew."

Pro: "Seats"
Contra: "No WiFi available. Bad flight tracker."

Contra: "Food cost was a surprise. No biggie, just glad I brought a snack"

Pro: "The cabin crew member working in the area where I sat, Marc, went above and beyond his duties to make the family sitting next to me feel comfortable. Two of the children had special needs, and Marc brought the family chocolate, joking with the kids, and was available when they needed help. Well done."
Contra: "The entertainment would sometimes pause, and the screen would go black for a moment. This was very minor though."

Pro: "Nice Staff, flight on time, good customer service (they're British)!"
Contra: "Diminishing space for the human passenger, tight legroom, seats lay back, which is great if you are in one and terrible if you are behind one. And it was hot. Two years in a row. At 30,000 feet, where it's 30 below outside."

Pro: "The pilot was great and got us to our destination and the bags came out quickly."
Contra: "There are no outlets for charging on this outdated flight and the seatbelt were dirty with crusty food. The TV was surprisingly tiny...like the smallest I've ever seen. The check in was also awful. The person that checked us in had no mercy. He made me shift around my bag for .8 kg"

Pro: "Plane captain very informative"
Contra: "Airport ground staff very unhelpful"

Pro: "Not enough room in the seating area"

Pro: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Contra: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Pro: "Flight crew was really polite. Very attentive and remembered what was requested."
Contra: "Boarding was chaotic. Seats were really tiny. Crammed in, in all directions"

Pro: "Crew were nice and friendly. Flight left a little late but made up the time even after the big IT disaster of the day before."
Contra: "Small seats with too much recline of person in front. An odd and chaotic method for boarding."

Pro: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Contra: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."

Contra: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."

Pro: "Mostly everything was ok."
Contra: "I received water only once (plus coffe/tea option and small juice for breakfast). I needed to ask for water, i've also heard others asking for."

Pro: "Flights attend"
Contra: "Movie"

Pro: "Just the right amount of flight time and arriving early in the morning. Dreamliner makes the flight much easier. Always get either 3rd or 7th row seats with window bed and free access to isle."
Contra: "Usually starts late sometimes in London, and always on some remote gate."

Contra: "Tried to change my return flight from Phoenix to Miami. Typical Legacy rigid inflexibility made it impossible."

Pro: "Nothing."
Contra: "Old airplane, on one chair the seatbelt didn't work, on the next chair it didn't have the cushion."

Pro: "The crew were ok, nothing really to comment on bad or good."
Contra: "The boarding area was just a corridor. The seats are cramped and uncomfortable. At check in there were not nearly enough staff to handle the volume of customers checking in."

Pro: "Food was good!"
Contra: "The flight was late, that happens. There was no sufficient information about it though. Boarding was badly organized (could not hear BA staff yelling through the crowd). The 1000-year old 747s are really inconvenient and you could not believe how small the seating space is. To dot the i, of course we missed our connecting flight and got no information about it, again, only after running across half of Heathrow... About missing the connecting flight: it could have been avoidable with just a minimal amont of effort, or willingness, or any sign of care towards the passengers. Customer service is waaaaay behind my expectations."

Pro: "Food was good and drink selection was great."
Contra: "Personal TV screen had some visual issues. Headrest wouldn't retain its position."

Pro: "Hard to find anything positive."
Contra: "Each leg of the trip was delayed by so much that I missed each following connection. Got to Prague and found out my luggage had been lost. After filing a claim about 8:30 pm on the 19th, I had to take a taxi into town because my hotel car had been taken out of service for the night. Rotten trip to Prague."