Găsește cele mai ieftine zboruri către Phoenix

"My TV screen was freezing, it was hard to navigate. Everything else was just excellent."

Pro: "Nothing was good as they cancelled the flight and ruined the trip"
Contra: "A solid schedule would be nice but they cancelled the flight"

Pro: "best airline"
Contra: "when its best there is no comment"

Pro: "Enjoyed the flight. Great friendly crew. Both flights CMB to DOHA and DOHA-DFW were nice and clean. Food was great!"

Pro: "Private cabins in business class"
Contra: "Better control over boarding process"

Pro: "Very pleasant and comfortable flight with QA."
Contra: "Nothing"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "Seat comfortable"

Pro: "Entertainment and food is always great with Qatar!"
Contra: "After I got in my seat an Islamic lady came and said that I was in her seat. I looked at her ticket and while it was the right seat number, she was on the wrong flight. I got a stewardess to help her. She had gone through 3 boarding pass checks and was still on the wrong flight. They let her fly!"

Pro: "In-flight entertainment choices."
Contra: "It was a long flight, frequent offers of snacks and drinks would’ve been great."

Pro: "Staff is nice and polite."
Contra: "Need more movies choice and TV"

Pro: "The A330, despite being an old plane, had really good recline."
Contra: "The entertainment was very outdated."

Contra: "Food was atrocious!"

Contra: "Very uncomfortable seats in business class, almost no recline."

Pro: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Contra: "I can't think of anything to make it better."

Pro: "Flight attendant assigned to our area was very kind, welcomed us to the flight, and made us feel at home. Wish I had remembered her name."
Contra: "The boarding process was a bit out of the ordinary. We were invited to board then stood on the jet bridge then invited to come further down the jet bridge then waited for what no one knows. It was all very bizarre."

Pro: "Airlines' diligence in arranging an alternative flight in place of the missed connection because the initial departure from JFK was delayed due to technical reasons"
Contra: "Much ballyhooed A350-1000 has noisy engines rudely interrupting my enjoyment of the entertainment system - may be my seats were too close to the engines. The seats are not all that comfortable though perhaps wider than usual configuration in economy."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Business class was good Cabin crew service was impeccable Vegetarian meals were good Need more choices"
Contra: "Old aircraft Toilets were non functional but the crew kept them clean Entertainment systems were not functioning with remote Need complete overhaul of these Not enjoyable on a long flight"

Contra: "On time. Reasonably good. Satisfied with everything."

Pro: "Nothing about American Airlines Never ever to travel with it again"
Contra: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Contra: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Pro: "Food and entertainment"

Pro: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."

Pro: "It was on time."
Contra: "The food sucked."

Pro: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Contra: "None"

Contra: "- Leg Space is challenge"

Contra: "Plane was full with some annoying passangers near me. The plane was not very new/clean."

Pro: "Foods, crew are accomodating and all sevice facility are very good"
Contra: "Just update the movies regularly"

Contra: "As above"

Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Pro: "Films Service"
Contra: "Not enough films"

Pro: "Generally courteous in-flight staff"
Contra: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Pro: "Cabin Crew was great, very professional and capable."
Contra: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."

Pro: "Everything"
Contra: "nothing"

Pro: "Crew was helpful On Time Flight Clean aircraft Good food"
Contra: "seat was not much comfortable"

Pro: "The movie selection was good."
Contra: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Contra: "The flight departure from Dar was moved up an hour and the congestion at the airport made it close. Also I need a name tag on a checked piece of luggage. When I asked, I was told that none were available. The check in person was not pleasant or helpful. I also had to watch to make sure that the luggage labels were attached to be sure that they would make it to Chicago. Once on the plane there was an unrudy boy sitting in front of us jumping in his seat, never wearing his seat belt kicking the seat, turning on the light beating on the tray table, calling the flight attendant. The adult ignored the child through the flight. It was one of the worse experiences I have had on a plane. I would have to think very hard before I fly Qatar again."

Pro: "Excellent Service"

Pro: "Comfort and Cleaniness."
Contra: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Pro: "Quality of foods and service"

Pro: "Nothing"
Contra: "No entertainment"

Pro: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."

Pro: "It was a long flight from US but was comfortable. Staff was courteous."

Pro: "Very nice"
Contra: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Pro: "Nice flight attendants, frequent fluid services."
Contra: "There was no Wifi in the plane."

Pro: "Amazing airline with excellent crew and ground staff ever willing to help!"

Pro: "Friendly crew Good choice of food and beverage"
Contra: "Aircraft changed without notice Trapped in cramped window seat No storage bins IFE strobing windows tabs and would not switch off Useless design of chair lead to loss and destruction of my Kindle"

Pro: "The service from the crew was amazing"
Contra: "The food was not bad compared to some air lines"

Pro: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"

Pro: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"

Contra: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Pro: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."

Pro: "The crew good except one man i guess from India"
Contra: "The food was not good at all"

Contra: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Pro: "Crew, food, drinks, and seats were fantastic"

Pro: "Delay"

Pro: "The crew were superlative."
Contra: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Pro: "The seating was comfortable with nice ambience."
Contra: "The crew was polite in talking but arrogant in nature."

Pro: "Great service and attitudes by staff."

Pro: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Contra: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"

Pro: "All was fine"
Contra: "Nothing"

Pro: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Contra: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Pro: "Excellent food and serving"

Pro: "The only good thing was the entertainment"
Contra: "Everything"

Pro: "Everything was great"
Contra: "Nothing"

Contra: "hh"

Pro: "Crew, food, service"
Contra: "No respect from other passengers, lots of kicking seats, pulling on seats, babies crying. I will not take an Emirates flight from Dubai to Chicago again. I will choose another airline."

Pro: "I was upgraded to business class. Very nice"

Pro: "The flight was on time!"

Contra: "Not able to select seats during online checkin free of cost."

Pro: "Nice wide seats"
Contra: "some of the flight attendants were nice and others were openly irritated by the passengers"

Pro: "The Services, crew, procedures, and the standards."

Pro: "Crew professionalism, Entertainment Flight timing Take off and landings"

Contra: "I had a 14 hours layover in Dubai. I had called Emirates before booking this flight and they said they would issue a hotel and meals vouchers. Due to a mistake by an Emirates agents who was processing the visa application in Dubai, it was denied and an immigration head officer came and appologized to me and spoke to her. Emirates did not compensate me at all. They could have granted Emirates lounge access, meals, or simply book me a room at the airport hotel. I ended up sleeping for 14 hours on a chair due to their employee's fault"

Pro: "- Friendly crew, they managed to get my wife and I to sit together against all odds - Seats are more comfortable than other A380 configurations"
Contra: "- Crew's organization was confusing and all meals and services got surprisingly long to complete. - Most of the time there were no drinks available for passengers to grab and go, and you had to ask specifically even to get water. - Outside of the scheduled meals, there were very few passes to offer drinks to passengers - Entertainment system had great choices but the system ran with lag and lost frames every few seconds (not only in mine, but rather across the cabin)"

Pro: "Cabin crew, very professional"

Pro: "Great staff from checkin to service On board"
Contra: "Food - wine poor too"

Contra: "Fantastic customer service and attentive staff"

Pro: "Food nd entertainment"
Contra: "Boarding"

Pro: "The aircraft windows were clean, that's about it!"
Contra: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."

Pro: "This was a short flight, but still they served coffee, tea, and food. Amazing."
Contra: "Not much to say. All was fine on such a short leg of the trip"

Pro: "The outbound service from US was 10 times better than the inbound. US to Dubai would get 10/10 however the same flight inbound in terms of service, crew, food was 5/10."

Contra: "Crew hospitality-not attentive as usual. We tried to upgrade (by paying and not using miles) and the staff at the check-in said we cannot as the flight was not full. Surprised by the explanation."

Pro: "good food, empty seats for snoozing and very helpful flight crew."

Pro: "Efficiency and friendly crew"
Contra: "Food and the seats were not cleaned properly as well as well as the safety instruction booklets were dirty."

Pro: "Nice service"
Contra: "None"

Contra: "Well Emirates left me 1 day in Boston and it wasn't my plan...Also Emirates front desk clerk tell my boyfriend he smell very hard to alcohol and maybe couldn't go in the flight and he didn't drink any alcohol."

Contra: "Check in an hour early!"

Pro: "Emirates flight and on flight services were Superb!"
Contra: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Contra: "Had some problems with the touch screen entertainment system which meant I was somewhat limited in the program's I could view. Other passengers seemed to have a similar problem. Did not speak to crew member as i did not realize at the time that others had a problem. Thought it was just an issue for me."

Pro: "Inflight entertainment"
Contra: "Long layover"

Contra: "Staff was amazing"

Pro: "Entertainment"
Contra: "Service was average aND the temperature unbearable"

Pro: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Contra: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."

Contra: "Another meal option was not available when it was my turn."

Pro: "Entertainment, Hospitality"
Contra: "Seats were not much comfortable. Washrooms should have been cleaned frequently. Free Internet quota should be increased from 100 MB to 500 MB"

Pro: "Boarding"
Contra: "Food"

Contra: "Not receiving the benefits we were entitled to, even after wasting time with a supervisor who did absolutely nothing--not even an apology."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
Contra: "Change the variety of the food same as other airlines do"

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Pro: "Everything was great"

Pro: "Kaptan Pilot and crew we’re excellent"
Contra: "Seats are uncomfortable. Too narrow."

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Pro: "Just needed a chance to rest during this long trip and that was possible. Slept well, had a nice meal and arrived ready to go. First trip on Turkish Airlines but will absolutely be back. Crew was great!"

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Boarding was on time. but food was very bad."
Contra: "I reserved my seats for all my destinations . And paid for that in advance. TURKISH airline refuse to give me the same seats and they said this not exceptable for them . I was very mad ."

Pro: "Always excellent"

Pro: "The crew is very nice and try to make the flight experience easier."
Contra: "They lost my luggage, and this is not the first time either"

Pro: "Plenty of options for entertainment. Enough room to be comfortable in economy."
Contra: "My suitcase was lost. The crew were less than helpful on flight. Food choices were limited. Boarding process was chaotic and unorganized. Flight left an hour late."

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pro: "Worst flight"
Contra: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Great food, good selection of movies."

Contra: "Poorly behaved children in the next row and a young lady with horrific body odor."

Pro: "Best flight crews and food I know of"
Contra: "Bad service at boarding. Agent receiving boarding passes demanded we have a visa or letter of invitation that is not required for our destination."

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Contra: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Contra: "N/a"

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The service and entertainment!"

Pro: "Crew was very attentive and respectful"
Contra: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."

Pro: "I loved all of the on-board movies and TV shows! The food was very good for "airplane food" and the staff was friendly. They provide headphones, blankets, pillows, and more-- all for free! I definitely would recommend Turkish Airlines."

Pro: "Nothing."
Contra: "Worst boarding as flight was late and who ever was boarding us was rude, I get in my seat was taken, flight attendants were the rudest Iv ever dealt with, anything I asked for was not available, air conditioning was not working in the middle part of the plane. I could not stand sitting so I stood in the back the WHOLE 10 hour flight from the heat. I was so uncomfortable I will definitely take action on this one. I will demand a full refund the whole way I was extremely upset."

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

"Flight was canceled by Delta at the last minute."

"All 8f rhe main dishes in business class had cumin or other sharp spices which I can not tolerate"

Pro: "Seat was not comfortable for a 3hr flight. Was very disappointed"
Contra: "Seat, tv, choices, flight attendants speech articulation."

Pro: "It was a safe journey good rest and a very smooth operation"
Contra: "More vegan options"

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Pro: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Contra: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Contra: "Was not offered a drink in first class prior to take off."

Pro: "Flight crew was ok and boarding was really quick"
Contra: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Pro: "Crew, chairs, entertainment"
Contra: "Communication"

Pro: "All was good"
Contra: "All was good"

Contra: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Pro: "Awesome prompt and courteous service."
Contra: "Nothing"

Pro: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Contra: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Contra: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Pro: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Contra: "Best flight, security our always the downer in traveling."

Pro: "Great"
Contra: "Great"

Pro: "Boarding was on time and the process was efficient."
Contra: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Pro: "Everything"

Pro: "Great service by crew!"
Contra: "Took too long to get on board."

Pro: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Contra: "."

Pro: "Got an upgrade to econ comfort"
Contra: "WIFI wasn’t working. USB charging port wasn’t working either"

Pro: "Not much to like"
Contra: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Contra: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Contra: "My flight got delayed for twelve hours with no compensation for a hotel."

Pro: "customer siervice was great and welcoming was awesome"

Pro: "Excellent Detroit crew"

Pro: "On time departure; good updates by flight deck; luggage arrived unscathed."
Contra: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Pro: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Contra: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Contra: "Got stuck for two hours sitting in the plane because the computer systems went down."

Pro: "Clean & modern aircraft Comfortable seat Proactive customer service"
Contra: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Contra: "No trash bag in my seat for puking or bubblegum"

Pro: "Tv on flight"
Contra: "Flight attendant skipped me for drinks"

Pro: "Got a window seat, my luggage arrived with me"
Contra: "Late"

Pro: "Fast boarding, everyone nice."
Contra: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Pro: "we got on another air conditioned plane"
Contra: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pro: "The flight attendants were very friendly"

Pro: "Crew was fantastic! Everything was satifactory and as expected."
Contra: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."

Pro: "EZ play newer plane nice staff"
Contra: "Power plugs did not work in seating row and air vents did not work"

Pro: "Great staff, quick service."

Pro: "Perfect"

Pro: "I got home."
Contra: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."

Pro: "Just to clean the cabin a bit more and the folding table tops. thanks!"

Contra: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."

Pro: "Efficient, comfortable, on time"

Pro: "Service."
Contra: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."

Pro: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Contra: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."

"Pozitive"

Contra: "Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience."

Contra: "Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom."

Contra: "The cabin crew was quite stuck up and unfriendly"

Pro: "Unlike my previous BA LHR-PHX flights, this one was in a 787. The humidity is much better in a 787. It makes a huge comfort difference in a 10-hour flight. As always on BA, the food was very good."
Contra: "Seats were a a bit cramped. The flight crew seemed overworked."

Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."

Pro: "I had to swap seat to be able to access the loo easily from an Isle seat"

Contra: "all"

Pro: "The crew was great."
Contra: "The seats are very close together and uncomfortable. The quality on the screen was poor."

Contra: "This flight was run by American Airlines. A new aircraft and a wonderful crew."

Pro: "NA"
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"

Pro: "There is nothing to say this is good and will not use BA again at all. BA charges a very unreasonable price for early seat reservation."
Contra: "Not enough leg space for a long international flight. Entertainment is so poor that the TV screen is so bad and completely out dated."

Contra: "We never made it to Phoenix with BA"

Pro: "The staff was very kind and the food was decent."
Contra: "There was no WiFi on the flight as well as no air vents. The plane looked like it was from the 80s. Being on a flight for 11 hours with no air flow and no WiFi really makes me want to rethink flying British airways again."

Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."

Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."

Pro: "Staff was kind and curteous"
Contra: "Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane."

Contra: "Entertainment system did not work properly"

Pro: "The 747 is spacious. Seats are comfortable and recline. Restrooms are comfortable. The flight crew was wonderful. Food was better than average. Wine was included. Enjoyed the ice cream."

Pro: "Bathrooms were fine"
Contra: "The TV monitor is smaller than my first Apple computer and there are no USB outlets for the long flight. The food is not well stocked and choices are minimal. The seat I was in didn't recline as normal due to location. :("

Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."

Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."

Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."

Contra: "Flight was very late. Reason given was a mechanical issue but last minute boarding was people whose flight out of Gatwick was cancelled and they were bussed to Heathrow so I suspect that was the real cause for the delay or at least a part of it"

Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"

Pro: "The crew was great"
Contra: "In Dubai, British Air won't allow you check in more than three hours prior to flight time. Since you can't check in, you can't go through security. Since you can't go through security, you can't get to the actual terminal (where all the stores, restaurants, lounges, etc are). Therefore, if you arrive at the airport too early. you're stuck in the outer holding area prior to the check in area. Nothing to do. Nowhere to go. Still weighted down with all your bags. A real bummer. Once you're allowed to check in, it takes about 30 minutes to get to the real terminal (check in, emigration, security, train ride, etc). The flight starts boarding one hour prior to departure. This leaves about 90 minutes to make it through the entire terminal and get to the gate. Any extra time can be spent looking at all the things you could have enjoyed if you could have checked in earlier. Since nobody including British Air told this in advance, we ended up twiddling our thumbs for eleven hours in the outer holding area."

Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"

Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "gmoldoveanu@yahoo.com" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"

Contra: "No power outlets at seats."

Pro: "It was a smooth flight and comfortable"
Contra: "N/A"

Pro: "Services of New Delhi staff were much better than in Phoenix. No wheel chairs were made available even waiting for 40 minutes in LONDON. We faced a lot of hardships in London to go to departure terminal."
Contra: "Veg food was very poor quality. Snacks appeared to be stale ( may be month old) & very poor choice . Even crew did not listen despite calling several times . Iwill neither travel by BA NOR will I recommend it to anyone else."

Pro: "Excellent service, the entire flight staff was friendly and attentive"
Contra: "The only thing I didn't like was the size of the drinks. Regular sized soft drinks, juice or water would have been better especially for 11 hours in a pressurized cabin. I had to ask several times for more water until I found a small water dispenser at the back of the plane where I could refill my water bottle without having to ask the staff. The attendants were always more than happy to give me extra water when I asked"

Contra: "Ned more room"

Pro: "The food was tasty."
Contra: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."

Pro: "always friendly and helpful"
Contra: "The boarding in London. They did not call numbers or rows so people just squeezed...and pushed ... drinks If I sit on a window seat I sometimes do not notice the serving of liquids. I would appreciated it very much if they talk to me when they serve water and juice. Otherwise I get dehydrated. Happened last year on my flight back to the US, too.I had to get up and walk back to get water(2016). breakfast Breakfast used to be better with fresh fruits and cheese.and roll The pizzas are like cardboard, I do not care about. Other wise I am satisfied. Thanks"

Pro: "Food was good-but that was because I ordered a special meal. Normal food service, which I have experienced previously, is mediocre"
Contra: "Questionable reasons for delay-we were told that plane had to be recalled to check "loading issues" which subsequently turned out to be "clerical error??' Worst possible airline for legroom really cramped and uncomfortable seating Really limited entertainment options for movies and tv shows compared to US carriers."

Pro: "The smooth boarding due to the very helpful, organized, friendly staff one the ground."

Pro: "The entertainment was good with variety. Overall, it's hard to appreciate a 10 hour flight."
Contra: "Seats in coach did not have much width or leg room. I don't like the policy of buying a flight and having to pay for a selected seat - that smacks of bait and switch. I know everybody is doing it, but it's tacking on extras once the committment has been made and that is low. The boarding process in London was horrible. queuing up everybody then telling them the general boarding is "over there". The lines should be more well-defined and single file to avoid bunching up. There was plenty of room to form lines, but the stanchions were not in place. Poorly executed. Also, there are FAR too many priorty boarding classes. People had to jump lines and go around barrier tapes to get to their positions in line when their priority class was called. Once on board, the crew did a fine job, but the boarding area is completely screwed up."

Pro: "See above"
Contra: "See above"

Pro: "Crew was nice, helpful and all the time around."

Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"

Contra: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."

Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."

Pro: "Mobility assistance was great help after reaching to Phoenix, USA. Staff and crew members were very helpful."

Pro: "No issues."
Contra: "You need to pay for drinks and snacks - feels like low cost airline."

Pro: "Everything went as well as expected. Nothing out of the ordinary."
Contra: "No response from stewardess when I handed her the envelope with Money for the BA children's program. I kinda expected a thank you. But then I guess God wants us to give without expecting anything in return."

Contra: "Very poor facilities at Terminal 3 London Airport (1) Bathrooms were cold. (2) No lounge type chair for long wait passenger. Only common waiting area. (3) Waiting area seats were dirty and food particles between two seats. (4) Cell phone charges and electric outlets at seating chairs does not work. (5) Very limited food choice. (6) Might they have to see and visit other international airports"

Pro: "I liked that we were on time getting to Phoenix."
Contra: "The plane was old and the video screen in my seat was not working properly. In economy there are way too many seats packed into a row for that long of flight. It was extremely uncomfortable."

Pro: "Crew was very nice. Food was OK."
Contra: "Old plane, no USB ports or WiFi for a 10 hr trip. Selection of movies not good. Seats lumpy and not very comfortable. Got stuck next to someone that had started the party before he got on, inebriated and smelled. Was taking over my legroom and armrest. Unfortunately full flight so nothing crew could help with"

Contra: "Could not get on flight. Had to wait hours for an indirect flight."