Găsește zboruri ieftine către Alanya

Pro: "The service was exceptional and there was great entertainment available on board."

Pro: "Food."
Contra: "There was not hot tea/coffee offered with a sandwich."

Pro: "Good flight"

Pro: "The seats in exit row were large enough for me to straighten my legs"
Contra: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Pro: "Fast flight and crew was amazing."
Contra: "Seats are terrible. Food is just ok, could me better, I remember 2012 when I was flying first time with Swiss (same route), food was excellent and seats were much more comfortable. I’m thinking to get back on Turkish Airlines although the trip is much longer, they are much better in both above mentioned segments."

Pro: "All staff of Swiss made you feel important."
Contra: "Everything was fine"

Pro: "Not sure why airline companies buy planes where the seat in front recline to the lap of the costumer behind where it makes a 9 hr flight miserable"

Pro: "Swiss Air the best!!!!"

Contra: "My tv screen wasn’t working."

Pro: "Good film selection -which unfortunately I couldn’t watch. To be fair I got a 50 CHF discount for my next flight with Swiss."
Contra: "Entertainment system wasn’t working in my row. Food was not great, not the standard I’m used to from Swiss. Took them forever to turn on air handling after boarding, plenty of time for All the people with colds and coughing fits to infect everybody else."

Contra: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Pro: "The crew took very good care of us with food and drinks"
Contra: "Updates by the captain about the situation were too few, too infrequent."

Pro: "Nothing."
Contra: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Contra: "Delay"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "always enjoying my swiss flights. Thanks guys good job"

Pro: "Excellent organization, food and entertainment. Impeccable service."

Pro: "Left on time Crew friendly and helpful"
Contra: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Contra: "Ok, old plane."

Pro: "Everything was fine"

Pro: "Overall good"
Contra: "Delay"

Pro: "The way of treatment"
Contra: "The landing was terrible"

Pro: "The crew was very friendly and attentive. I was impressed at the amount of food we received through out the flight. My family and I enjoyed our flight with Swiss airlines and will definitely use them next time we travel."

Pro: "Nice staff"
Contra: "Waiting in line in NYC for take off was about 50 minutes. Small seat space with annoying passengers who watch movies all night with bright screens or push and press my seat all the time. Earplug is uncomfortable, breakfast is plain, hot chocolate is horrible. It was a full flight and we even lost my daughter's cardigan."

Pro: "Not very much. At least the staff was friendly."
Contra: "It seems like they always sit me next to the bathrooms. If I'm paying that much for a flight, I don't really appreciate having hordes of people lined up for the bathroom, bumping me constantly. I also don't very much like the door constantly opening and closing, due to noise and the obvious smell. Furthermore, I sat next to a family with 2 screaming babies. Overall, 8 hours of agony. Not a good experience at all."

Contra: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."

Pro: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Pro: "Best airline I have ever flown"
Contra: "N/A"

Contra: "Seating and foot space was uncomfortable to me."

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "Flight attendants"
Contra: "No space, bad video screens (especially important for a long flight with a 3 year old) with terrible image and sound quality, even with my good headphones."

Pro: "One on the plane service and food were very good. In flight movies limited in number of choices"
Contra: "Flight delayed over an hour because they couldn't fuel the plane and had to wait for trucks. Did not update the board at the gate with boarding times and people waited on long lines unnecessarily because they did not update the boarding times. Very frustrating."

Pro: "Overall very pleased with the airline"
Contra: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Pro: "crew very friendly.food excellent- thai curry vegetables, snacks. the flight arrived ahead of schedule despite slight delay. I appreciated that this was Swiss operated so no charge for skis, boots and poles."
Contra: "Not sure why loading is not by aisles, seems not that efficient"

Pro: "Flight was good and comfortable"

Pro: "Nice flight attendants. Clean planes."
Contra: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"

Contra: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Pro: "Great kosher food!"
Contra: "Leg room"

Contra: "On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again."

Contra: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."

Contra: "NA"

Pro: "Excellent service"
Contra: "Small jet for transatlantic didn't allow for being able to walk, stretch and move about much during such a long flight, unlike larger airbus planes or larger Boeing planes. Why do airlines hire chefs then serve lousy food!? First meal was so so while wake up meal was really bad. Was so disappointed in Swiss Air so will not fly with them again. Great service doesn't make up for the noted disappointments. Spending a $2-3 more on food would have helped, but placing us in a long flight in such a small airbus plane just won't do!"

Pro: "Swiss planes were clean and everything worked. Flight attendants very friendly. Food was superb. Plus, the connection in Zurich, as always, was seamless and painless. Will definitely give Swiss my preference when looking at trans Atlantic flights."
Contra: "Nothing."

Pro: "Great service, very good selection of on-board entertainment"
Contra: "Long delay in boarding and take off was not addressed in any kind of announcement. Food is average"

Pro: "Flying Swiss Air was a delight!"

Contra: "small plane for such a long distance flight, felt crowded."

Contra: "Flight was four hours late. We were not told at checkin - found out later from an announcement. Gave us voucher for food but could only get salami & cheese sandwich and water. Waited about 1/2 hr at gate to check passports; then had to wait at least another 1/2 hr or more at boarding. Only one person was working at desk. We were not called by sections - everyone had to wait in long line. Very poor service, but flight was ok."

Pro: "The crew was very friendly and the chocolate at the end was good. They showed a video about transferring between flights/terminals that was very useful, especially when you're worried about havin a 50 minute layover (which ended up being more than enough time)"
Contra: "It was boring so I slept. No entertainment except for a the sparingly placed televisions around he aircraft that had random clips of wildlife and landscapes. Would have liked some context, but I guess you can't expect too much entertainment-wise from the short leg of a trip"

Pro: "The best crew i have ever flew with..."

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Courteous service, onetime arrival,"

Pro: "Always excellent"

Pro: "Overall good customer service"
Contra: "Seats on the plane were very dirty and that was my only disappointment .... for fabric seats it’s should be kept extramarital clean or changed overtime"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pro: "All the staff was polit"

Contra: "They didn't have my special meal"

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Contra: "When we arrived walking to the shuttle the crew had thrown our play pen n stroller out on the walkway. They didnt take it inside with our luggage.It was checked in with all the suitcases! So luckly my son recognized it as we were walking by. Very disapointed if he hadnt noticed it we would of been out of luck. No baby bed or stroller! Why dont they take it with the luggage OR at least let you know they dont transfer them for you! Not happy"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Contra: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Contra: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Contra: "delayed!"

Pro: "Everything"
Contra: "Nothing :D"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The service and entertainment!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "Flight was smoothe, Crew was awesome, hotel was great."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Contra: "boarding was horrible of both legs of my Turkish Airline. The Istanbul Airport is a total disaster and dysfunctional. Experience delays in both baggage and flights."

Pro: "Comfort, good quality meal, on time"

Contra: "There e was NO Turkish air representative on the ground upon arrival. We needed a wheel chair the it was not arranged."

Pro: "The stewardess was accommodating, boarding was easy"
Contra: "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."

Pro: "Staff are nice."
Contra: "Istanbul airport is confusing."

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Pro: "Food & metal utensils,, courtesy, 5-star hotels on my two 14-hr layovers with meals as appropriate.,"
Contra: "Being asked to raise my seat back so that I woman behind me would find the positioning of her magazine more comfortably read. The space was mine. I am 78 and need all the backward lean (which is not much in economy) for my back that I can get. I finally said so. But my discomfort should not be asked in such a case....when at first I though it might have something to do with some expected chop or the like."

Pro: "The crew was amazing! The entertainment was awesome and got me through the 12 hour plane ride just fine. Best airline I've been on this far."
Contra: "I come from a poor background and it's sad to see that in order to have first class it'll cost you more than what I make in almost 5-6 months just to have a little more comfort... I'm not a big fan of the comfort side of the plane. You only go back so far and if you have a middle seat like I did you have to try in sleep in an upright position practically looking forward. Extremely difficult and really uncomfortable. If it wasn't for the Cafine drinks and entertainment I would of probably gone crazy. Metaphorically speaking."

Pro: "Lot of choice in world cinema"
Contra: "They dnt have good veg food even not in non veg nd in istanbul security is weird"

Contra: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pro: "Thoughtful crew. a passenger near me was feeling ill on the plane and crew acted quickly and their was little disruption to others. personal screen for inflight entertainment good food, reasonable portions. good space for economy class."

Pro: "actual flight ok"
Contra: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."

Contra: "Perfect. Nothing to complain about."

Pro: "The food"
Contra: "Entertainment system and staff not so friendly"

Pro: "Food and crew were good on flight."
Contra: "Groumd crew at the ckeck-in desk was not goof. When she gave seat assigent, she was lying yo me or no knowlegde of fleet."

Contra: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Contra: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Pro: "Great flight"

Pro: "Flight was comfortable and quick."

Pro: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."

Contra: "This flight from Athens was delayed which caused us concerned for our connecting flight in Frankfurt to Los Angeles. We told the crew and they were not very empathetic about our concern. It would have been great to have announced overhead or even to us personally all the gates to those of us who were getting connecting flights. We were just told to check the board outside once we landed. Lufthansa could have provided excellent service to my family if they had helped us with our connecting flight gate information to navigate the airport terminal we had never been in before. We literally ran to get our connecting flight which was upstairs once we identified the gate # by ourselves."

Pro: "Good service, good IFE, smooth, great cabin crew, no complaints."

Pro: "Good movie selection"
Contra: "Not enough room for food tray to come down. Food was horrible."

Pro: "On time flight, good service."
Contra: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Pro: "The plane was delayed leaving miami so it arrived late to Munich and I was scared to miss my connecting flight to Berlin but there was somebody waiting for me as well as the other people traveling to Berlin and they walked us through immigration and straight to our flight to Berlin. Thanks for this we didn’t miss our flight. Also this Lufthansa flight Miami- Munich was one of the best planes in terms of cleanliness, comfort and quality."

Pro: "Asked for an extra pillow - handed that straight away. Excellent food - loved every meal, both portion and quality. Boarding process was smooth too. Pilots are always great."
Contra: "Would have been nice to get upgraded to premium economy since they had seats available."

Pro: "Entertainment was very diverse ;great"

Pro: "Very clean"

Pro: "Crew was very nice, easy boarding"
Contra: "Horrible food, very small, cramped seats. The cabin was extremely cold, even with my jacket on."

Contra: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Pro: "Aircraft crew was decent."
Contra: "Seattle to Frankfurt aircraft was the dingiest and most crammed aircraft I have ever used on an international leg. The seats were tiny so much so that some other passengers were not able to fit in! The lighting was gloomy, restroom dirty within the first hour of the flight, no space to keep any magazine or books on the back rest of the seat in front of you, etc. Overall - such a bad experience. Not expected from Lufthansa, especially as I have had great experience with Lufthansa earlier."

Pro: "A lot of drinks"
Contra: "One hour in late"

Pro: "Crew are very polite and supportive!"

Pro: "Efficiency and made sure our luggage made it on our connecting flight"
Contra: "All good no complaints"

Contra: "Seat space is limited and if one is traveling from us to India both the planes have same entertainment channels"

Pro: "flight crew was nice"
Contra: "Flight was delayed over an hour and there was no bathroom service on board"

Contra: "No special dish for kids food or atleast wasn't offered on the flight to us"

Pro: "We were impressed with every aspect of the flight. Will most defiditey use this airline again."

Contra: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Contra: "for 3 years, 90% of my flights from Beijing were delayed or cancelled. Beijing International Airport is the worst airport ever. About my flight from Beijing to Munich this time, we were stranded on the runway INSIDE the plane for 5 hours w/o food and water for the first 4 hours!"

Pro: "I found the seats roomy - plenty of leg room. They were very comfortable in the way they leaned back. The food was very good, even though the meal was a simple lunch. The plane was very clean and bright."
Contra: "There was nothing I did not like. In fact, I felt: "This is the way flying aught to be.""

Pro: "It was on time :)"
Contra: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Pro: "Very friendly staff!"
Contra: "Monitor was very slow and at some moments not working at all (even after restart)"

Pro: "The crew was very friendly. The food and drink service was excellent. The entertainment was varied. And the flight was smooth and on time which was greatly appreciated."
Contra: "As someone who does not particularly enjoy flying, Lufthansa made everything smooth and enjoyable. That being said, if I have to nitpick... the feet of the seats in front of me were staggered so that my foot space was cut in half by a bar. I had to have one foot on each side... sharing each one with the seatmates on either side of me. It made it so I didn't have a clear space to store my purse, which made the 10 hour flight just a little uncomfortable. Oh...and I could not find the proper jack for the headphones. It's as if the headphones provided were not meant for that entertainment system."

Pro: "The food, the crew, the cleanness"
Contra: "N/A"

Pro: "Service was good"
Contra: "Cancelled my original flight for unknown reason, and never sent notification via email or phone."

Pro: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Contra: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Pro: "Due to unforeseen circumstances, I needed assistance to the boarding gate. The attendants were very helpful and courteous."

Pro: "Lunch was really good..yet,bread needs to be warm it adds desired comfort during the long flight."
Contra: "Breakfast need to include something else ,not just eggs. There should be an alternative for those who are allergic to eggs ,like me. Couple of hot wheat pancakes with Apple sause would do."

Pro: "The attendant showed concern and promised to report, great attitude"
Contra: "I was surprised that my meal request was not passed to the airlines"

Pro: "Fast on ant off"
Contra: "Not enough hip or leg room which is somewhat usual, but recent flights with United are much better"

Pro: "Great crew members, service, and flight."
Contra: "Seat (43A) in economy class in Airbus 330 is not great for oversea flight unlike I flew in LH 747-400 in the past, it does not fit 6+ ft tall people. I could not stretch my legs at all. My knee keep hitting next seat at front of me. Hello Lufthansa, are you listening?"

Pro: "Good flight attendants"
Contra: "Uncomfortable seats"

Pro: "Overall okay. Glad to have made it on time."
Contra: "I was standing at the gate to enter the security check in forever."

Pro: "Short"
Contra: "Very bumpy. Not a good flight"

Pro: "All is good except food"
Contra: "Food"

Pro: "The food was good and I enjoyed the selection of movies"
Contra: "However I've never seen such a rude staff that is so blatantly willing to ignore economy class. While I understand that economy class isn't accompanied with as many perks, it would be nice to have had at least one flight attendant whose job was to care for the masses. Poorly designed plane, rude people, terrible flight."

Contra: "Food"

Contra: "boarding is always a bit chaotic, surprisingly."

Pro: "Lufthansa's newest 747-8 airliner was quite the treat for international flight. 100% LED lights with subtle purple-blue mood lighting overnight looks pretty and mimics Virgin's design. Dozens of movies to choose from in addition to many more entertainmrnent options in the widescreen touchscreens. And actual silverware for food, even in economy. The addition of Premier Economy (wider and longer seats) copies the design from United's Economy Plus, at the expense of regular economy's legroom (I believe). Note: if you have noise canceling earphones or headphones like myself, get the 2-jack airline adapter. Lufthansa uses the proprietary dual-jack, at least in economy."
Contra: "Pasta dinner only had 1/8 piece tomato. Stick to the chicken."

Pro: "Boarding was smooth, well-managed, on-time. The crew members were kind and helpful, very pleasant throughout."
Contra: "For those of us in economy class, we have to share floor storage space. The seats are very cramped."

Pro: "the crew is still your best attribute"
Contra: "the seats were more uncomfortable on this shorter flight no entertainment options at all"

Pro: "There was this one crew member she was fun, she was not serious like the other crew members when I often travel on Lufthansa. she was very sharp on picking up jokes and responding to them."

Contra: "They don't board by rows so there was a huge long line - a free for all"

Pro: "Friendly"
Contra: "Time between flights -1 hour between arrival from Brussels and departement to SAN francisco is to short and we missen our flight but rebooking service was excellent. did not like paling for dood and TV"

Pro: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."

Pro: "Seats were good"

Pro: "Nice seats, clean spacious airport, nice crew"
Contra: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."

Contra: "Everything"

Pro: "Departure and arrival were right on time."
Contra: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."

Contra: "One hour delay and baggage retrieval also took one hour"

Pro: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Contra: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."

Contra: "We had were more than 3 hours late"

Pro: "Comfortable and spacious seat allowed me to slee most of the flight!"

Pro: "Nice crews. Flight was on time"
Contra: "There is no instant noodle as in Suncafe (menu)"

Pro: "smooth check in and boarding"

Pro: "I like the competative rates and on time schedule."

Pro: "Nothing"
Contra: "Lost my luggages"

Pro: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Contra: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"

Pro: "Short wait"
Contra: "Not enough leg room"

Pro: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Contra: "0000000000000000"

Contra: "Didn’t get to it"

Pro: "The employee were professional and nice. Every thing went smooth"
Contra: "None"

Pro: "Mostly everything was fine with the flight"
Contra: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."

Pro: "The lounge"
Contra: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."

Pro: "Fast amd easy flight"

Pro: "Quik flight"
Contra: "The fiod I requested from the menue was not available"

Contra: "Very bad transfer arriving from Istanbul at Antalya."

Contra: "Very bad transfer arriving from Istanbul at Antalya."

Pro: "Wonderful flight. Everything was Handled well by flight staff"
Contra: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"

Pro: "We got where we were going safely"
Contra: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."

Contra: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."

Pro: "Staff was nice"
Contra: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"

Pro: "Cost was reasonable."
Contra: "Often it has delays."

Contra: "Delayed 35 minutes"

Pro: "Good flight overall and crew good"
Contra: "Left half hour late otherwise satisfied"

Pro: "customer service in general.."

Pro: "Plane was veryClean. On time. Staff were very frindly"

Pro: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."

Pro: "efficient boarding"
Contra: "seat a bit worn out. luckily it was a short flight"

Pro: "Everything perfect I Like the sun express"

Contra: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"

Pro: "Easy; fair prices; budget rates"
Contra: "no entertainment (N/A)"

Pro: "Good price basic amenities but all in all a great deal"
Contra: "Everything was great!"

Pro: "Cheap price with basic seats but all in good order and plenty of leg room"
Contra: "The check in processes was very very slow"

Pro: "Nothing"
Contra: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."

Pro: "The flight was on time."
Contra: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."

Pro: "None"
Contra: "Very bad experience overall"

Contra: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."

Pro: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Contra: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."

Pro: "It was ok."

Contra: "Wait time, customer service"

Contra: "We flew with A320 Neo next gen Plane but no adjustment for seats!!!! Horrible joke..no info system as well, c'mon it's 2018 and you ordered your plane with no upgrades at all for cost saving???"

Pro: "Good"
Contra: "Not bad"

Pro: "price. flight. comfort. convenience"
Contra: "delay"

Pro: "The price"
Contra: "The mass"

Pro: "Getting off the plane"
Contra: "Not enough leg room for the over 6 footers"

Pro: "It got me there safely"
Contra: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."

Contra: "Almost one hour delay to board and take off!!!"

Contra: "Checkin takes à long time"

Contra: "Late boarding for unknown reason."

Pro: "Everything was on time, crew was nice, a lot of empty seats"
Contra: "Noisy children..."

Contra: "Everything is charge money"

Contra: "Food not included in price of ticket. Food offered for a fee was very limited. But then again the flight was less than 3 hours."

Pro: "Was a save travel"
Contra: "Delay 1 hour."

Pro: "Crew was very nice. Seats were comfortable."
Contra: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."

Pro: "The aircraft chair are comfortable"
Contra: "Check in desk refuse to speak with me in English or maybe she doesn't speak English"

Pro: "Fast boarding on time departure nice crew"
Contra: "really narrow seats no options to lower the back of the seat Water cost money no TV"

Pro: "On time"
Contra: "Public address system loudspeaker on plane was quite loud"

Pro: "Absolutely nothing"
Contra: "Bad customer support, unwillingness to correct an error in the first name appearing on one of the tickets. This forced us to cancel all 5 tickets and purchase tickets for a different airline at 4 times the cost."

Pro: "This was a domestic flight, only hour and 30 min. Same aircraft as from London to Istanbul, nice and comfortable seats with plenty of leg room."
Contra: "The flight was only hour and 30 min, so I have no criticism for this flight"

Contra: "I want to make change flight but they where not helpful"

Pro: "Nothing"
Contra: "Late in time"

Contra: "Terrible landing for last 15-20 min, pilot never spoke to reassure passengers whether or not it was okay."

Pro: "Boarding was OK. Price is good"
Contra: "Crew service is not good Lotec airplane Trouble website"

Pro: "30 minutes late leaving Denzili, but otherwise fine. Denzili airport and easy airport to navigate."

Pro: "Nothing in particular"
Contra: "Payment options suck! Did not know ahead of time that nothing is offered free of charge!"

Pro: "I was lucky enough to have the seat next to me free, so I was comfortable during the flight itself"
Contra: "The ground service was really bad and even insulting. I was a little overweight and the girl at the counter was very rude, and eventually made me through away snacks I was keeping for the flight. Also, the weight limit is ridiculous if you're travelling for more than a weekend (I went on a 3 weeks trip with camping). On the flight itself there's nothing provided, even when I asked for water they charged me for it (no option for just a glass of water)."

Contra: "No information flight delay until you find yourself."

Contra: "I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???"

Contra: "I booked my flight throw kayak.com. After that I got scam emails with my information, book number, direction, and my name asking for more money! Witch mean that our information is not secure ."

Pro: "It was a smooth ontime flight, helpful customer service."

Pro: "Nothing"

Pro: "we arrived the airport late but luckily the counter close 30 minutes before flight departure the ground staff help us check through baggage to our final destination-Milan"
Contra: "nil"

Contra: "not direct fligth"

Pro: "After my entire nightmare the flight attendant gave me a free coffee."
Contra: "I came four hours before my flight, about 4 a.m.. two and a half was spent sending me back and forth because they couldn't agree on what was an appropriate price to charge me for extra baggage. The girl at the baggage counter called Pegasus and they told her the amount. When I got back to the baggage counter, the man there started checking my bags then the supervisor started yelling at me and him, because of a "miscommunication" between the other girl and Pegasus. I heard the other girl explain, and it was no communication. The supervisor as she called herself was extremely rude and short tempered with EVERYONE. Plus, they wanted to charge me 215 dollars for one extra bag. Really? I finally took a few things out and got away with under 90 dollars from the 20 dollars they were going to charge me before. I would have been happy to book with another airline that would have easily come under that price, and I barely got to my gate on time. I booked with Turkish air prior and it was 200 dollars round trip and I was very happy. My bags and food were free. When I got to Turkey to change flights, we had to get off the plane we were on and get on another, and my flight was over two hours delayed. We had to stay at the gate, and so I couldn't buy food at the airport. I would have gotten to Frankfurt at two so the small breakfast I had would have been ok, and now I had to buy food on the plane because I had planned also to meet a friend for dinner outside of Frankfurt before another flight (actually the entire reason I was flying with Pegasus in the first place) and now I wouldn't make it. Can you imagine spending all that money plus a hotel and the entire reason you went is just gone and you have to deal with all of this? So I go to buy food on the plane and I'm told my credit card doesn't work. The funny thing is, previously I checked my bags with the same credit card, and afterwards I rented a car and hotel with the same card. I knew my credit card worked. I made her try it again and nothing. So I just had to live on the small amount of yogurt I had had that morning. There was no apologies or anything for everything we went through except when my credit card wouldn't work the flight attendant gave me some coffee for free. I'm not a complainer and actually travel quite a bit (I've been traveling for 3.5 months straight all over europe and the middle east). This has been the only negative experience I've had. I truly believe that Pegasus does not care about keeping customers. I really feel like I've been treated like dirt, and that I was tricked into booking with them. I've always booked with Kayak and will continue to, but I would reconsider working with Pegasus if I were you. The other discounters like Ryanair are just fine. But this experience made me extremely angry and I will never book with Pegasus again."

Contra: "We arrived late and had to run over the airport to not missing our next flight. Arrived from Paris and had to take flight Istambul to Antalya."

Contra: "How luggage was treated"

Pro: "Take-off and landing on time, smooth flight, friendly staff"

Pro: "Cheap fare and good schedule"
Contra: "Awful cramped seating and an overworked harried crew. No entertainment service. Late departure. Slow baggage (more the airport system than Pegasus)"

Contra: "As described before, everything was bad and kept being worst. I hope your customer service is good enough to give me a proper compensation and a refund of all the money I spent. Unless I won't travel with you never again, and all my familiars won't as well. Thanks in advance, Liran"