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Contra: "The sitting was so very small, I never traveled so crumpled."

Pro: "crew was friendly"
Contra: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Pro: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Contra: "The whole experience was positive."

Pro: "Mmmm"
Contra: "Superrrrrrrrrrrrrrrrr"

Contra: "Could've been on time"

Pro: "Great entertainment and food- all excellent."
Contra: "Uncomfortable, small seats in Economy."

Pro: "Service was fine, on the ground and in the air."
Contra: "* Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them"

Pro: "Everything!"

Pro: "Flight share with another airline so we couldn’t book our seats in advance."
Contra: "Space is cramped. Very professional and courteous crew."

Pro: "Customer service excellent even though I was in the economic class they made me feel first class!"

Pro: "Staff friendly and flight very smooth"
Contra: "The breakfast was very poor. Two different servings of OJ(why?), non fat yoghurt and bread. Coffee came with only one cream. Media screen and audio did not work, and usb charger kept turning off. Barely able to recharge phone over the span of 10 hour flight! My next neighbor had same problem."

Pro: "The crew was superlative, and after I was stuck for an hour at passport control I found the captain waiting with my dog(in his crate) to make sure of his well being. He said he made sure he kept the climate control at 20c the whole time on the plane. You hear all these animal horror stories but this went above and beyond."

Pro: "service, food and chocolate"

Pro: "Nice Aircraft, nice crew"

Pro: "Delayed...delayed and delayed some more!!!!!"

Pro: "Also poor this airline is overpriced"
Contra: "Long disorganized boarding process Old airplane"

Pro: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Contra: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."

Contra: "The flight was delayed by 85 minutes from Newark to Zurich"

Pro: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Smooth flight"
Contra: "Ordered kosher and did not get it"

Pro: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Contra: "Boarding was later than initially said and I did not know why"

Contra: "Seats too small. Staff not friendly"

Pro: "I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice."

Pro: "Service."
Contra: "Leg room."

Pro: "Crew and people were fabulous!"
Contra: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Pro: "Very good service in business class"
Contra: "They lost our luggage and after filing claim we have not been notified for 16 hours"

Pro: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Contra: "I would have loved a video"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "The crew on board was kind and polite when they had to deliver bad news"
Contra: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Pro: "Good service inflight"
Contra: "You have to pay for second piece of luggage flying from US to Asia. Most airlines allow two pieces for these destinations even for economy class."

Contra: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Pro: "Service was excellent and very friendly."
Contra: "The seats are terrible. Narrow, the armrests edgy and only partially movable. A large metal box under the seat takes away 2/3 of the legroom. The entertainment system is outdated, screen has no contrast and can only be viewed at a straight angle, which is impossible as soon as the seat is reclined."

Pro: "Crew was excellent."
Contra: "The advanced seat reservations that we had paid for 7 months in advance were changed to very uncomfortable substitutes without giving us a reason."

Contra: "Sound for on-screen entertainment not working. It was static-y all the time and completely cut out the rest of the time. I made various attempts to solve the problem, switching headphones, switching to my own headphones (which can't really be done because they have a two-prong jack and personal headphones are always one). I tried watching different movies, programs, music...it wasn't the material I was watching that was the problem. I asked the flight attendant to reset my console. That didn't work either. I just ended up reading my book the entire 9 hour trip."

Pro: "Nothing distinguishes itself for better or worse than usual in coach."

Pro: "Swiss airlines was amazing"
Contra: "They were very nice attentive"

Pro: "Comfortable business class seats, much better than the updated Lufthansa footsie leg rests. Attentive staff. Puzzles for the children"
Contra: "Still no wifi on the Swiss Air A330. No live tv streaming. No big deal on red eye, but frustrating on long daytime flights."

Pro: "Can't think of anything we didn't like. All the attendants were very nice, always smiling and helpful. It was great, will fly with Swiss again for sure."
Contra: "Can't think of anything."

Pro: "that they had new movies"
Contra: "the leg space is non existent, few of the seat dont even recline meanwhile some recline more than normal"

Contra: "I had a good seat, the plane was comfortable and the crew was nice"

Pro: "Friendly cabin crew"
Contra: "Again, boarding was chaos. No special boarding for star alliance gold member."

Pro: "Lots of snack service and real dinner's! So much yummm"
Contra: "Boarding was kinda weird and confusing."

Contra: "No video screens at the seats or any entertainment."

Pro: "Good staff, food, service"
Contra: "No leg room for us tall people!"

Pro: "Very efficient airline; all goes smoothly"
Contra: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Pro: "Everything went smoothly on our flight from Naples to Zurich. The flight attendants made all the difference. We would fly Swiss Air again."

Pro: "The food and staff were very good."
Contra: "You should board the plane from the back so people aren't climbing over each other. Paying to pick a seat is a huge turnoff. Economy very cramped. Lufthansa was better on that."

Pro: "Great flight"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "On time and the staff were very good. The food was not great, buy good."
Contra: "Tried and was unable to choose my seat in advance for flight and thus had to wait until I arrived at the gate. Thus I was unable to sit with my daughter. Was promised seats could be chosen 24 hours in advance, but was not allowed to either on line or via phone."

Contra: "Tv screen didn’t work very well. ( picture was fine but the function buttons were terrible)."

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "Seat super comfortable!"
Contra: "Food service could've been better"

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The fact that it was indeed a plane that went to europe. that's it."
Contra: "The staff (especially ticketing) was rude. And hung up on me when I asked for their name because they knew they were wrong."

Pro: "Everything"
Contra: "Nothing"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Smooth fast flight with good service!"
Contra: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Pro: "excellent service."
Contra: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Pro: "The cameras on the outside of the plan are fantastic!"

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Nice staff"

Pro: "La tripulación muy amable y la comida muy buena ."

Contra: "Moscow demanded that Lufthansa had to pay 500 dollars"

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "Everything was excellent except breakfast from joke to Fra"
Contra: "Breakfast one choice including ham which unrespect to Muslims"

Contra: "The plane was old and had no entertainment, there was a technical problem with the plane that made us late"

Pro: "Crew was nice. Airplane was in a good shape."
Contra: "Crew was trying to avoid providing free drinking water. Checking in for the flight took more than 1.5 hours."

Contra: "Knowing that the baggage wasn’t included in the price of the plane ticket"

Pro: "Great airline"
Contra: "More choice of food"

Pro: "No food or drinks included. I know that it is law cost flight but you can give water and a snack ..."

Pro: "Boarded late but arrived early. Nice easy flight."

Pro: "Landed ahead of schedule. Left on time"
Contra: "There was nothing I didn't like"

Pro: "The price"
Contra: "Some of the crew was very rude, food was bad forca 9 hr flight!!!"

Pro: "Everything was great!"

Contra: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."

Pro: "The effort of Air Europa crew to try to accommodate us in seating request"
Contra: "1) Aircraft overall conditions. Aircraft interior needs to be refurbished. The quality of the food served was under normal standards. 2) Boarding of the aircraft was not well organized 3) Aircraft departure scheduled time shown on the screens differed from actual boarding pass printed time thus creating confusion."

Pro: "Salimos a tiempo"
Contra: "Los sobrecargos muy deficientes, poco amables, sirvieron muy tarde la comida, contestaban muy mal a lo que se les preguntaba, pésimo servicio"

Pro: "I couldn’t have wished for a smoother flight for both ‘legs’."
Contra: "Again, the entertainment offering could be better for the translatantic flight."

Pro: "clean plane food and drinks comfortable seats"
Contra: "warm and you can't adjust personal vents the internet and on flight entertainment kept going offline. the monitors were reset 3 times and nothing got better."

Contra: "Dejaron el equipaje en malaga"

Pro: "Nothing"
Contra: "Not only did we board an hour late but we were basically held hostage for over 3 hours inside the airplane due to navigation difficulties. We were in the middle of the ramp and little information was given. Needless to say I missed my connecting flight. A total nightmare."

Pro: "We didn’t crash"
Contra: "Aggressive, offensive, regimented staff almost strip searched people to assure no one violated their carry on ( one item, no purse) rule. We fortunately complied, but they humiliated an entire family for minor violations"

Pro: "The Embraer is a great regional aircraft."
Contra: "There are plenty of air bridges to use at Porto airport, but AirEuropa chooses to use a stand that requires busing passengers from the terminal and back. No IFE."

Pro: "Low Fare"
Contra: "No IFE in Coach"

Pro: "I'm a big guy, 6ft 4in, over 300lbs and I had an exceedingly comfortable 6 hour flight. Staff was friendly and just the right amount of interactive."

Pro: "I want a refund of 450 euros...i had to pay for my baggage...i paid 1.184 us dollars for my tickets...and was supposed to be free hand bag and first bag free...how was printed in the tickets you sent me.. Please i need to get my money back...air europa told it was your fault... Yoel flores Miami...305 763 6049"

Pro: "Fast, convenient flight from Boston to Madrid. Good value for price. He"
Contra: "Had paid extra for confirmed seats, which we were told at check-in were not available. Told that the plane was full and to keep boaipasscfor refund."

Pro: "No delays"
Contra: "Boarding process they start from back rows first"

Pro: "Didn't care for just one movie choice but I liked the price!"

Pro: "Everything worked reliably (with one exception). The flights actually arrived earlier than expected. A plus."
Contra: "The audio in the in-flight entertainment system did not work (at all). A minor annoyance overall, since you usually sleep on overnight flights anyway."

Pro: "Food was ok."
Contra: "Very tight space on longer flight"

Pro: "Ordered a special meal and it was far superior than the regular in flight meal. This was the only highlight."
Contra: "The bathroom was extremely dirty at the beginning of the flight, had to hold it because it was so disgusting. The crew ignored requests, they skipped us on the beverage run twice, and walked past us when trying to giving them the trash (on their trash run). The crew keep bumping the food carts on the seats, repeatedly, during service. I was given water twice and both times they spilled water all over my clothes, it was not bumpy at all. The entertainment screen was broken, the images were pixelated and going in a crazy pattern. Even if you turned it off anytime there was an announcement it would turn on. Plane was delayed. We sat in a warm plane for over an hour."

Pro: "Nothing"
Contra: "All"

Pro: "The prive was ok"
Contra: "Late, disorganized boarding, group pf adolesccentes traveling behind me were very rowdy and on an early morning flight they have to be asked by the flight personnel to be respectful to the other passengers"

Contra: "The ads! No food. Nice new plane though!"

Pro: "The new planes are great! Lots of room in the overhead bins, I was able to fit my acoustic guitar in without any trouble. Crew were very helpful and professional. Thumbs up Air Europa!"

Pro: "My baggage didnt arrive"

Pro: "One of the best international flights I have taken. Comfortable (as much as a plane can be for 9 hours), good food and service, lots of free movie options."

Pro: "Short flight"
Contra: "Not clear how to precheck a bag when booking Cost 30 instead of 15 dollars at counter"

Pro: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Contra: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."

Contra: "We board to the plane via a bus. we were at the bus waiting to go to the plane for more than 10 minutes. A bit long, specially if you have been travelling already for a long time....like me (I was coming from Miami).The bus is not too comfortable....you have to stay still on your feet with a lot of people"

Pro: "Nothing"
Contra: "Damaged my bag on departure Waited 2 hours for my checked in bag to come out on arrival"

Pro: "Good service"
Contra: "Plane too crowded"

Pro: "No frills easy to board. Flight left on time and arrived 15 minutes early."
Contra: "Very cramped seats for an average size person. When person in front pushed his seat back the seat was almost touching my face. Way too close."

Pro: "The crew is very kind"
Contra: "The comfort in the aircraft and the entertainment are really poor."

Pro: "The movies I watched"
Contra: "The time it took to board the plane- we also had depressed seats. I will never fly air Europa again."

Pro: "Price was Ok, but not great for a 30 minute flight"
Contra: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."

Pro: "On time. Cabin in very good condition. Staff friendly and professional"
Contra: "No back of the seat video. No power outlets."

Contra: "My flight was delayed"

Pro: "timeliness and attentive staff."
Contra: "Tne Air Europa departures site at Barajas is like a State Secret- almost impossible to find. The airport info is no more helpful. Once you do get to Terminal I, there are No signs directing you to their ticketing desks. You have to go askina people and praying they do not mislead you ,to finally find it literally at landsend. It would be very helpful if the airline included information as to the correct terminal and the position of the baggage and boarding pass check in in its reminder of the scheduled flight. I hesitate to travel with them again because of the airport experience, not their service once you find them."

Pro: "Very friendly crew."
Contra: "Getting off the plane on the tarmac"

Pro: "Servicio excelente"
Contra: "El sistema de peliculas"

Pro: "787 is awesome, comfortable seats"
Contra: "food was okay, alcohol is charge for seconds in transatlantic flights, all charge in medium haul trips, even water. is nice but is not Virgin or British good."

Pro: "Service"
Contra: "The seating space was horrible. I have used this airline before and everything was good, but this experience was not comfortable. I could barely move in my seat. The rest was good but can work on the space issue."

Pro: "Lots of entertainment. I thought i would be asleep but i enjoyed the movies and music the whole flight"
Contra: "Boarding took a long time but we ended up getting to Madrid early so it worked out well. I was near the restroom so i had waves of odd odor"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Contra: "Being on time + quiet fellow passengers"

Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."

Pro: "everything"
Contra: "nothing"

Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"

Pro: "Good pilot"
Contra: "Chairs"

Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"

Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."

Pro: "Niente."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."

Contra: "Dilated 2/5h"

Pro: "Nothing"
Contra: "Cambiaron la puerta de salida al otro lado del aeropuerto e "iniciaron" el abordaje tan rápido, que los pasajeros no habíamos llegado, luego nos hicieron esperar una hora de pie en la fila, un completo desorden y falta de organización"

Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"

Pro: "Efficient and on time."

Pro: "The crew is doing its best job given the cards they gave been given to play with !"
Contra: "It was all good for a budget airline."

Pro: "On time - good crew -"
Contra: "Noisy plane (737 ) and noisy group of passengers on adjacent rows pilot and crew announcements downed out. seat allocation charges are a ripoff - makes the total price unrecognisable to the advertised price"

Pro: "It was a great flight staff A1 and beautiful flying from knock, hadn't done for years , hot paninis great food better than Emmirates I flew with over the Christmas"

Pro: "They denied the me boarding,I want my money back"

Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"

Pro: "Late departure, easy checkin, waited 10-15 minutes after landing for ground crew to have stairs for us to exit plane."

Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."

Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."

Contra: "An hour delay"

Pro: "All was good, no problems at either end. Flight was on time and we cleared Passport and Customs with ease. We had the correct size baggage, unlike a great number of passengers, and sailed through with ease. Well done Ryan Air we will be back."
Contra: "All good no complaints whatsover"

Contra: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."

Pro: "On time and good flight"
Contra: "Mix up at airport with gates and late changes, lots of confusion"

Pro: "Reasonable cabin bag allowance."
Contra: "Even with priority boarding, kept standing as long time in a freezing tunnel."

Pro: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"

Pro: "Cheap efficient flight."
Contra: "Only two toilets were working. Big queues. Flight delayed by a passenger vomiting with chest pains as we left the standing. She refused to disembark until the captain insisted! Not Ryanair fault."

Contra: "The really need one of their newer planes ✈️ for the lanzorote route. Longer seatbelts needed."

Pro: "I not only had paid for 2 seats last night and paid for, but I also booked 2 bags and paid for them. In all E 37.50 per bag in cargo, then E 8 for each seat, AND I checked in both of is. Upon arrval at Athens airport, I was charged another E 62,50 for your failure to privode me with another boarding pass. Terrible,"
Contra: "Refund my trip. I will never fly RyanAir again,"

Pro: "Punctual flight. Pleasant cabin staff"
Contra: "Cabin was so cold that ice was forming on the inside of the cabin wall. Paid for adjacent seats - unnecessary as there were available adjacent seats we could have been allocated."

Pro: "It was nearly on time. Only ten minutes late."
Contra: "Pilot wasn't keen on communicating with us poor passengers. Where were we flying? What speed? What were we passing over? Perhaps that information would cost extra."

Pro: "Seat ok"
Contra: "Delay with no information.this is an airline that although cheap has no interest in customers"

Pro: "Nothing..."
Contra: "Extort money for no pre boarding. Also, no beverage service on flight. But did roll around cart yo dell stuff. Also, didnt sit eith my wife"

Pro: "Nothing"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."

Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."

Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."

Pro: "They are al so helpful"
Contra: "Nothing"

Pro: "fast boarding, friendly ground & plane staff, no pedantic messing around with on board luggage...easy, cheap & overall remarkable value"
Contra: "nothing bad on this flight...I now have to write another 50 characters which is a bit silly"

Pro: "Crew friendly and professional."
Contra: "Seats are so uncomfortable."

Pro: "I needed to be in London early as I had a connecting flight and Ryanair got me there on time"
Contra: "Standsted security not opening the door to the terminal when we arrived by bus from the plane."

Pro: "I chose Ryanair because of their 10kg cabin baggage allowance. They've really improved from my past (and after that I swore I'd never use them again) experience. Really slick."
Contra: "Constant trying to sell you extras."

Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "Great price and convenient . On time"
Contra: "Tight quarters"

Pro: "The flight was smooth and the great was friendly"
Contra: "We lined up at gate 109 to board then they changed the gate to 104 the last minute."

Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."

Pro: "Crew were good"
Contra: "Checkin was a mess 90 guaranteed hand luggage is farcical Control of hand luggage is a joke"

Pro: "Nothing"
Contra: "Charge me for checking in €45.00 plus €65.00 for one lugage. Don't recommend this airline to no one."

Pro: "Awful experience overal"