Găsește zboruri ieftine către Davos

Contra: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Contra: "Haven’t got there yet!!"

Pro: "Attendants were attentive and efficient"
Contra: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Pro: "Brand new plane and SUPER comfortable (even in coach!)."

Contra: "No wifi or inflight entertainment"

Pro: "The staff upgraded me to business. It was a great wxperience"

Pro: "Loved the warm and very delicious quiche, thank you!"

Pro: "great staff"

Contra: "My special meal wasn’t available."

Pro: "Chocolate Mövenpik ice cream"

Pro: "No problems to report. Boston to Zurich in under seven hours."

Contra: "The way the movies, needed extra parts. No touch screen"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "General attitude of staff"

Contra: "The line at the check in was quite long. Luckily I had only carryon"

Pro: "The new aircraft"
Contra: "Lavatory wasn't clean enough"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "overall very satisfied"
Contra: "no issues"

Pro: "Chocolate"
Contra: "Over 1h delay Horrible sandwich Very rude staff"

Pro: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Contra: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Contra: "I had a lot damaged luggage!"

Pro: "Everthing went as planned. Left on time. Cannot complain."

Pro: "So far so good."

Pro: "Nothing."
Contra: "Communication was terrible."

Pro: "We had delays boarding and no one was there to explain why."

Pro: "Always replacement"
Contra: "None"

Pro: "Everything"

Pro: "That is wasn't crowded"
Contra: "That I had a 5 hour delay and I was t informed about it earlier"

Contra: "Not. Lot of room for legs. Slection of movies very poor. Very old movies mostly"

Contra: "Headsets did not work"

Contra: "An hour late, not Swiss fault but Captain continued to broadcast 5-10 minute delays. Just say it's going to be an hour, then we can all turn our phones back on and go to the lavatory."

Contra: "We didn't had entertainment"

Pro: "Very efficient airline; all goes smoothly"
Contra: "Paid for preferred seating but legroom was still very bad. I'm small but the legroom was cramped"

Contra: "meal choice run out very soon and I could not get what I wanted to get"

Pro: "Everything was great while aboard!"
Contra: "I wished to upgrade to business for aditonal $1000 which resulted in a 15 wait . There was only one person allowed to do that and she was obviously owerwhalmed. I got a smile out of her eventually but the whole process seemed wrong considering the amount of money i spent on that ticket:( Wish whomever I got to first at the counter were able to make the change and spare me the walking around and waiting."

Contra: "Boarding was slightly confusing. Calling groups to board was not so organized"

Pro: "Comfort"

Pro: "Our attendant was very nice with a great attitude."
Contra: "Luggage line in Zurich at airplane"

Pro: "It's Swiss!"

Contra: "The ventilation didnt work on the connection from zurich to belgrade, it was like an oven in the plan and people were complaining, but nothing was done."

Contra: "I like Swiss airline"

Contra: "I booked the seat on line at extra charge and I was NOT given the seat by gate agent, unacceptable! I will ask a refund. AT"

Pro: "The ease of boarding and unboarding."
Contra: "There was no water provided during the night, except by going to get it myself from the attendants."

Pro: "Courtesy, on time, just great experience"

Contra: "Person at the check in wasn't very helpful and she looked unexperienced."

Contra: "Due to late dinner, was not allow to follow asleep as I needed"

Pro: "Pleasant, polite attendees. Unlimited drinks"

Contra: "The incoming go light was late"

Contra: "My husband, 2 year old daughter and I were not sitting together which was a pain but otherwise it was great."

Pro: "I have liked everything in lufthansa there was nothing to complain about thanks lufthansa for your respectful and helpful"

Contra: "On the way to Amsterdam from Chicago Seat 27C, the entertainment consul was completely broken. NO VIDEO NO MUSIC."

Contra: "I am 5'10'' 180 pounds and my knees were jammed into the seat in front of me for a flight from Chicago to Munich. I have more room on flights from Chicago to St. Louis. Flew Air Canada on the return through Toronto and had a foot more leg room and the food was better. I don't know how they get away with so little room."

Pro: "Boarding was again easy, directions were clear as to where I should sit. My only trouble with the crew was that announcements were sometimes too quiet to hear at all, which I hardly cared about anyway (seat belts, please). The movie selection was unexpectedly good, as was the music section. Books were meh."
Contra: "I was not comfortable after about four hours, my biggest problem being I had already been riding in an airplane for a total of six hours that day. Food was fine, but came with salt, which was nice. I don't expect a four course meal on an airplane, but I didn't eat with gusto. The headphones provided were lousy, but I just plugged in my own set."

Pro: "how do i get credit for the miles travelled? who are you alligned with?"

Contra: "Food"

Pro: "Being assigned seat only ten minutes before take off is not ideal"

Pro: "Everybody left on time and the landing and departing was great even if the track in Cluj was icy or snowy. No entertainment on this flight but i met a friend and was a great chat. Also the sandwich was great and tasty."

Pro: "I can't really think o anything."
Contra: "The entertainment was very limited to a few movies. The headphone jack didn't work properly. The stewardess kept bumping into my fathers seat as she passed by. Seats (like other airlines) were unbearable after a few hours of flight time. Food was cold. Just before boarding the plane my carryon was taken because we had made some purchases at the airport and I had a backpack. I always stow my backpack under my seat and I would not have minded so much if my carryon was returned upon exiting the plane in Frankfurt but it wasn't. I had to go pick it up in baggage claim and then go through customs and security again. I am so glad I had a few hours to spare. If not I would have missed my flight to Houston. Please be considerate of this. I always take carryon to avoid uneccessary time consuming issues such as this or lost baggage. Lufthansa did not have an issue with my bags."

Pro: "The transfer from my previous flight to this flight worked like clock work but there was no time to spare."

Pro: "Crew , good Seats o paid for it to have it good legroom"
Contra: "Sure Manu of them was unhappy For them delay and flght about 1 hour Then our flights was cancelled on transit stop From Chicago to Detroit"

Contra: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"

Contra: "Boarding from bus and no aero bridge"

Pro: "Food was good"
Contra: "Late to board, had to wait on arrival for gate while cabin was getting uncomfortably hot"

Pro: "Comfortable seats, decent food and was left alone to sleep after a long day."
Contra: "Didn’t like that I missed original flight by minutes due to chaos of the airport and resolving the issue took about an hour but did like that I was rebooked on the next available flight for no extra charge and the attendant seemed sympathetic to my plight. A simple but important detail."

Pro: "Lufthansa is always reliable. Flight was fine. The staff were kind and efficient in their jobs."
Contra: "There is no inflight entertainment on these flight but I brought my own."

Contra: "Perdieron las maletas"

Pro: "Everything except the checking in process"

Pro: "Seats had lots of space and entertainment systems had large, clear screens."
Contra: "Person sitting next to me was watching video on their phone without headphones. Also reeked of cigarettes. Had to move my seat."

Pro: "The crews are ok; hard working . Seat are comfortable too."
Contra: "I think that’s almost."

Contra: "Traveled business class and the big perk was nobody in the middle seat. My seat was same size and uncomfortable as economy seats. The seating chart when I chose seats showed only 2 seats on each side. However there were 3 regular seats on each side, just like economy. Not a nice surprise."

Pro: "Great crew"

Pro: "Luggage space, comfortable seat.. huge plane"
Contra: "Ice cream was not good."

Contra: "See above"

Contra: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"

Contra: "I was called the night before saying our flight was overbooked will you change flights for 300.00 dollars each. We needed to get home so we turned their offer down. The day of the flight our connection flight was delayed we were told someone would escort several of the passengers from Lufthansa to the connection with United no one was there. Several of us ran to where the flight gate was but the plane already left. It turns out other people were also called and turned down United’s offer. So the question is since our flight was purposely overbooked did United take advantage of our situation and just leave and cause all of us great pain and duress with no compensation for all of our inconvenience."

Pro: "Smooth fast flight with good service!"
Contra: "Late taking off which happens, but they tried to make up the time in the air as much as they could on a short flight,"

Pro: "overall experience is great"
Contra: "seats would have better"

Pro: "Lufthansa did well with handling a very difficult situation with courtesy, attention, and offering of amenities."
Contra: "Through no fault of Lufthansa, because of problems at JFK, our flight was turned around and returned to Munich after two hours of travel."

Contra: "Leg space"

Pro: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Contra: "Nothing, great flight!"

Pro: "Generally the whole experience with flying Lufthansa was a positive one. Comfortable seats, good leg room, pleasant staff"
Contra: "Nothing really other than we were late leaving/arriving and such a much reduced time on the layover in Frankfurt"

Pro: "Very friendly and polite crew, pretty good meal in economy. I liked the entertainment selection"
Contra: "Bathrooms should have gotten a bit more attention in terms of cleanliness."

Pro: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Contra: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Pro: "Comfortable seats, good variety entertainment"
Contra: "Every time LH lands in Bangalore, the priority bags are never given priority. Secondly, my bags were opened and items from inside the bag were taken, like pants and shoes. The luggage strap around the bag was removed and stolen."

Pro: "Adequate room Complimentary beer"

Contra: "Nothing"

Pro: "Perfect!"

Contra: "Flight was delayed over an hour after we had boarded the plane. Sat at the gate the whole time. Crew started to pass out juice, water and coffee. You know when the coffee comes out, you aren't departing any time soon."

Contra: "The leg room was awful. I felt like a packed sardine."

Pro: "Boarding was fast Crew was polite"
Contra: "There was no entertainment on board!!!!!!"

Pro: "Crew was great. Food was good."

Pro: "Had no problems. Was a comfortable flight."

Pro: "Crew was fantastic."

Contra: "huge plane, no space. painful."

Pro: "Flights were cancelled that day due to a storm, but Lufthansa were able to fly an empty aircraft from Rome to fly us from London to Frankfurt. Despite the circumstances, Lufthansa were able to still offer catering. Thank you for your cimmitment."
Contra: "Lufthansa in general could invest a little more in the food they serve. Lufthansa's domestic and inter European flights are never a culinary highlight. :-("

Pro: "as usual flight itself was okay"
Contra: "no major complaints"

Contra: "The 1-star responses correspond to N/A. Mt flight was :30."

Pro: "Ground crew very helpful to get connecting flight on time"
Contra: "Run to get in on a plane"

Pro: "Entertainment food and friendly crew! Alles gut!!!"
Contra: "Small seats"

Pro: "Service was spectacular. The United crew was awesome."

Contra: "Sarted 90 minutes late because there was no crew available for this flight. In the cabin we later learned that they had to keep their legal rest times. The issue I have, why was there no information as soon as this issue became clear ... lets say the evening before the flight?Why make everyone arrive at 5am at an airport if you know 12 hours earlier there will be a 90 minute delay?"

Pro: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Contra: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."

Pro: "complimentary chocolates are excellent"
Contra: "my luggage was one day late"

Pro: "Cordial staff, on time flight, and tasty meals."

Pro: "Everything went well"

Pro: "Getting off the plane! Never to return!!"
Contra: "Not enough leg room for an over seas flight. Cramped and uncomfortable . Had to literally climb over the seat to get out of a seated position."

Pro: "The flight was simply fantastic"

Pro: "on time, efficient boarding, friendly & helpful crew"

Pro: "The crew,food and IFE. Plane was extremely clean. Definitely the best business class to Europe from Canada"
Contra: "Nothing."

Contra: "Boarding tool a long time and late take off"

Pro: "Nice crew"
Contra: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Pro: "."
Contra: "."

Pro: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Contra: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Pro: "Awful airline. Will never get tickets through you again."
Contra: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Pro: "Leg room was good. I am 6ft 2in"
Contra: "Seat bottom could have been better. I have a honey bottom"

Pro: "Food and workers were great"

Pro: "Airline met us at the plane to transfer us to our next flight to Tel Aviv! Excellent service and great entertainment on the flight."
Contra: "The food. It was okay."

Contra: "Seats very hard and uncomfortable in economy"

Pro: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Contra: "Nothing!"

Contra: "small seats,no LCD for each one,food nor so good."

Pro: "Decent amount of space between seats"

Pro: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Pro: "This is always a pleasant airline to travel with."
Contra: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Pro: "Food, entertainment options, business class seats that lay flat"
Contra: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"

Contra: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Pro: "The Swiss Air staff provided water and nice sandwiches for us while we stood in line for hours and put us up in a very nice hotel for the night."
Contra: "My first flight with Austrain Airlines was 2 hours late in leaving, partly because they mixed our baggage up and had to have each of us leave the airplane to identify our baggage before getting back on again. Because of this, I missed my connecting flight in Zurich. Apparently hundreds of other passengers were in a similar situation, because I spent the next 6.5 hours standing in line to getting my new itinerary and hotel vouchers."

Pro: "It was a total nightmare all Austrian flights they put us on were canceled !!! We did not leave Vienna for another 7 h a total nightmare all planes had technically difuculties !! Austrian airlines had total chaos !!!"

Contra: "The flight had delay more than 45 minutes I lost my bus connection"

Pro: "The flight was short and got us there"
Contra: "This was not business service. The seats were uncomfortable, virtually no leg room."

Contra: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Contra: "Delay"

Contra: "arogant staff, flight canceled, great difficulties to claim my money back"

Contra: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Contra: "Food is appauling!"

Pro: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Contra: "That I did not fly this airlines before. They will be first on my list from now on."

Contra: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Contra: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."

Pro: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Contra: "Not one thong!"

Pro: "I received an upgrade to a larger and more comfortable seat. The beverages were good and the staff was terrific."
Contra: "The food quantity was skimpy considering the duration of the flight."

Contra: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Pro: "Helpful service, decent food."

Pro: "The food and service were fantastic!"
Contra: "If possible, perry there could have been entertainment on the plane."

Pro: "Staff was nice."
Contra: "flight was late."

Pro: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Contra: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Contra: "Long transit more than 12H without free accommodation nor meals"

Pro: "The plane arrived at destination ahead of schedule."
Contra: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Pro: "Good food, lots of movies, flight attendants friendly"
Contra: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Contra: "Although AU blamed late arrival of the plane from Russia, fact is that the plane was at least one hour at the dock before boarding and the AU team was just extremely slow to get boarding done. We were all invited 45 minutes before boarding to board, when apologies were already offered for the slight delay, which turned into 1.5 hour overall. Worst is the lack of communication during the 45 minute wait, for which I have little understanding seeing many older people clearly suffering."

Pro: "Good service"

Pro: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Pro: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contra: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Pro: "Food and service"
Contra: "Working wifi would be good. Better A/C. More comfortable seats"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Like the overall KLM experience"
Contra: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pro: "Crew was nice and friendly"
Contra: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Pro: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "The crew was amazing and the food was great."
Contra: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Pro: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contra: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Contra: "My suitcase didn't come with the airline."

Pro: "MCR airport Mert & Greet parking was smooth and efficient."
Contra: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Contra: "Still waiting to board after missing this connection had to be booked on another airline"

Contra: "Very slow service at checkin, was not even available when I arrived at the airport"

Contra: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Contra: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Contra: "You are almost always late!"

Contra: "Flight departed 35 minutes late"

Pro: "The boarding was easy and you didn't have to wait inline for that long"
Contra: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Contra: "Boarding was confusing and disorganized"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Pro: "Fast boarding"
Contra: "The entertainment system wasn’t working for the whole 10 hour flight."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Contra: "Food"

Contra: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Pro: "was very quick"

Pro: "Easy boarding, plenty of room"

Pro: "The crew service is impeccable. Ground services very friendly and professional."
Contra: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Pro: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Contra: "Nothing! It was all great!"

Pro: "great choice of entertainment content, friendly crew"

Pro: "Very good flight, excellent service and good food."

Pro: "Wonderful"

Pro: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Contra: "Quite bummed the plane didn't have wifi / USB"

Pro: "Special treat for King's Day Friendly crew"
Contra: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Contra: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Contra: "Stranded for 48 hours in Africa. Missed 3 flights due to complete incompetence, truly a horrible experience."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Contra: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Contra: "Our first flight got delayed, so we had to miss our flight from Berlin to Amsterdam."

Pro: "It was a KLM flight so good"
Contra: "Could not select seats in advance even as a Platinum level Air France / Skyteam card holder as it was purchases as China Southern."

Pro: "The crew was very friendly and professional"
Contra: "The seat space was a little narrow"

Pro: "Food was better than expected"
Contra: "There were no entertainment options in flight"

Contra: "No food or entertainment on this short flight, which I wouldn't expect. No way to not rate these items on the survey."

Pro: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"

Pro: "The seats"
Contra: "Could have more choices of food and drink"

Pro: "staff, airport"
Contra: "delayed boarding"

Pro: "The crew on this flight was great and there were lots of current movies to watch"
Contra: "Why do the airlines makes you walk through first class and then premium economy to get to standard economy? That is a set up for failure."

Pro: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Pro: "Crew was very friendly. Food was excellent"

Pro: "Crew was amazing. Service and food was good."
Contra: "Random TSA check was not needed at the end when boarding."

Pro: "The crew was helpful and accommodating"
Contra: "The flight was delayed, missed connection, and lost baggage. Subpar."

Pro: "Food was ok."
Contra: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Contra: "wine selection divider between seats"

Pro: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Contra: "Food"

Pro: "Everything. crew friendly and food/drinks the best"
Contra: "Nothing...all was wonderful"

Pro: "Everything"

Pro: "The free glass of red wine when the plane finally took off."
Contra: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Pro: "Nothing"
Contra: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Pro: "Comfortable, hospitality and wonderful service"

Pro: "Food was Fantastic, Air France the Best on Air."

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "Crew were pleasant most of the time"
Contra: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "It was ok fligh"
Contra: "Food was not so good"

Pro: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Contra: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Pro: "Flight attendant was very nice."
Contra: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Pro: "Courteous crew"

Pro: "Courteous crew"

Contra: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pro: "Speed, courtesy of the flight attendants"
Contra: "Landing was a bit rough, understandable due to the weather."

Pro: "Staff was nice"
Contra: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."

Pro: "Good cabin, but very conjugated :|"
Contra: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Pro: "Nice food Right in time Police and customs formalities easy"
Contra: "Poor comfort in business class No entertainment at all"

Pro: "Efficient on and off Staff polite and helpful"

Pro: "the Airline"
Contra: "The Airport, Security, Boarder control."

Pro: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Contra: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Pro: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contra: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Pro: "Flight went smoothly"
Contra: "Flight left late The seats are small and crowded There are no entertainment options"

Pro: "Airplane staff were good"

Contra: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."

Contra: "Freezing"

Pro: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Pro: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contra: "We had to pay for wi fi."

Pro: "Amazing service, seat and FOOD"
Contra: "Nothing"

Pro: "Same as above, the crew was very friendly and the food was great."
Contra: "Seating was cramped and uncomfortable for a tall person."

Pro: "The service & food were excellent! Outstanding. Boarding was efficient, crew was polite & helpful. I've never utilized such high-tech entertainment. It was great to be able to select movies, tv, music etc. whenever I was ready."
Contra: "Can't think of anything."

Pro: "Nothing whatsoever"
Contra: "The "Czech Airlines" flight I purchased was actually an Air France flight number. When I arrived later than planned but still within good time, which was my fault, I reported to the Czech Airlines check-in (D2). This is very, very far from the Air France check-in (A2). No person and no sign was at Czech Airlines gate saying to go to Air France instead. By the time I determined what to do by talking ro the airport information booth and I walked to Air France instead of Czech Airlines (at CDG airport this is 5 minutes walking very fast speed on conveyor belts.. perhaps more than half a kilometer), I was past the boarding time limit, but the flight had not yet left. Then I could not print the boaring pass because of the time. When I asked an Air France employee for help, he simply said "you cannot board" and stood there smugly. He must feel great being a 25 year old who can turn people away from international flights at his own discretion to completely ruin their day especially when the plane is still on the ground. I have not even explained yet about the similarly awful experience I had when I booked the next flight (Czech Airlines at 09:45) for a much higher price (118 euro) and was not told that this Czech Airlines flight is "really" a Czech Airline flight. After paying much more to a Czech Airline person, nobody informed me to stay at the Czech Airlines area (2D) so I naturally went back to Air France since I had already had so much trouble. When I arrived there, of course, they tell me to go back to Czech Airlines and now I was again late. Thank God that I was able to confront a random trolley man who Kew where the Czech Airlines people were and try tried very hard to get me to the plane even though the boarding time was over. All in all, this was the worst travel experience of my life. I have now wasted 40 more minutes of my approximately 2.5 days in Prague to tell you this. I hope you consider it."

Pro: "Crew seemed attentive to needs,"
Contra: "Not being able to select seats prior to check in."

Pro: "Really friendly service, both on the ground and in the air"

Pro: "Seat space was decent, food was good, tv had plenty of movies to choose from, casino games were fun although a bit unrealistic - turned $500 into 8 million over the course of the flight."
Contra: "Hard to find a comfortable position to sleep."

Pro: "The cabin crew were friendly, and came round with a second offer of sandwiches when it was apparent that they had more than they needed."
Contra: "While my seat was very spacious, this was the result me being sat near the front, where the business class seats had been converted to economy class. While the number of seats had been increased, the positioning of the armrests was rather haphazard, such that me (in the window seat) and the man in the aisle seat had business class width, while the poor lady squeezed in between us had less than a standard economy class width to fit into! Luckily there was a free seat elsewhere, and she changed seats before we took off."

Contra: "Although Air France sold me a return ticket from Zurich to Edinburgh via Paris CDG both connections in CDG were very tight and needed me to run between terminals. They say you can make it within the 50 min change over but it is really pushing it. One and a half hours would be better. My incoming flight was delayed by 15 mins and the plane parked off stand and we were bused to the terminal. That all left just 20 mins to get from the bus to the departure gate having to clear passport control and security. Ran to the gate with seconds to spare."

Pro: "clean. Seat covers nice and clean. furniture color scheme pleasant."
Contra: "1. seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food only sweets. Sufficient for the flight if you had another flight before. 6. Electrical / USB / Network plugs or WIFI unknown."

Pro: "Good selection of films and TV series, both old and recent. Fairly fuss free - earphones and blanket ready in seat."
Contra: "For some reason a veggie (ovo-lacto) meal means they take away the wine, cheese, bread and tiramisu and replace it with crackers and a couple of slices of fruit."

Pro: "Nice crew, comfortable plane, clean"
Contra: "Delayed flight"

Pro: "The airline crew very kind and polite. The airplane was clean and comfortable on the trip back"
Contra: "The ground staff were extremely rude so much that we knew our there was going to be an issue with our luggage. Our assumptions were right and the luggage was lost for almost 3 days."