Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
I voli sono sempre in ritardo.
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Contra: "More leg room and reclining seats"
Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Pro: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Contra: "Not having a 3+ hours take off delay"
Pro: "Absolutely nothing"
Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pro: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Contra: "6 hours delay due to bad weather."
Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Contra: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Contra: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "It was hot and stuffy and dirty"
Contra: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Contra: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Contra: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Contra: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Contra: "2 hrs late and we missed all our following connections as a result."
Pro: "Staff was nice and felt bad for their company’s policy."
Contra: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Pro: "Cheap flights, priority boarding."
Contra: "No meal included, no entertainment provided"
Contra: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."
Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Pro: "Staff were generally sweet & approachable."
Contra: "Cannot understand management of border control security before boarding. This is done in the corridor on route to gate. Long long queues, then continued to queue before boarding in the waiting/holding room. No toilets once you enter the corridor to go to gate. Unsatisfactory management. Water from air conditioner dripping on me on board from take off. Not an immediate suggestion to move, but agreement to do so on my suggestion and then gentle insistence. Thankfully there was a seat for me! It seemed to be a problem staff were aware of which is concerning that Wizz did not block that seat."
Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."
Pro: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Contra: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"
Pro: "Flight left on time"
Pro: "Price price price"
Contra: "Messy boarding"
Contra: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Contra: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Contra: "Everything. Worst service I have ever seen on a flight."
Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"
Pro: "New aircraft"
Contra: "Boarding was horrendous. Flight was late in."
Contra: "i would seem that evey Wiss-Air Flight on the route we were on is always late, stuck on the tarmac in a bus in 30degs with NO aircon is not on."
Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Contra: "The flight is late from tlv to luton and from luton to tlv."
Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Contra: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
do not use Ryanair, delays of more than one hour
They did not Tool uș to TLV as We hâd to do Corona test
Stricter on passengers wearing masks over their nose. One stewardess was the only one to enforce it.
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Contra: "Being on time + quiet fellow passengers"
Pro: "Flight was 20 minutes early."
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "It was alright, nothing specific to be mentioned here."
Contra: "Flight was delayed 50mins. No explanation was given!"
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Contra: "I fly Ryan Air often. Overall good experience. But Pisa airport could do a better job witch signage for priority boarding and regular boarding. This is the second time I’ve experienced confusion along with other passengers when it’s time to board. C"
Contra: "Comfort and food"
Contra: "Unfortunately, I fell asleep the minute the flight took off and I woke up after the plane landed, so I didn’t get to experience anything in-flight. It will be nice if you get onboard WiFi in the future though"
Pro: "They denied the me boarding,I want my money back"
Contra: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "it was 1 hour flight so it was really great"
Pro: "Left absolutely on the dot. Everything very clean and comfortable, crew very friendly and professional. That includes the Ryanair people in the airport who guided me (first time flying alone) to make sure I was doing everything right."
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Contra: "Once we finally got through the archaic baggage drop and security lines, we found ourselves in the tiniest terminal with essentially standing room only. Flight was then delayed by 1 hour. Once Boarding was announced we waited in line for about 30 minutes before they started letting people through only to wait another 30 minutes in a hot corridor (major fire hazard) awaiting a bus to drive us about 100 feet to our plane. It really was a circus, there were about 10 buses that kept circling around the tarmac in front of us, stopping in front of our boarding line, doors open, then inexplicably the bus would take off without anyone on board. We finally boarded a bus and were driven right in front of our plane, yet for unknown reasons we were kept on the bus in about 85 degree weather with no AC or ventilation for 20 minutes!!! There were people boarding the plane as we waited in the hotbox and there was no obvious reason as to why they wouldn't open the doors. People began slowly panicking, one woman was hyperventilating because it was so hot and the air was suffocating. Suddenly doors opened and we boarded plane with no explanation. To make matters worse the AC did not appear to be working on the flight, it was quite warm and humid on the already uncomfortable Ryanair flight with non-reclining seats or free water. NEVER AGAIN!"
Contra: "The cabin bag fiasco"
Contra: "They charge €65 to issue you a boarding pass if you don’t check-in online, which is impossible if you don’t have a data plan when traveling and when the confirmation they send you is a different language (Greek when flying out of santorini). About 40 people on our flight of ~170 had to pay €65 extra! Customer service is also horrible as they really don’t care to help you at all!"
Contra: "Notification of flight cancellation even though the flight departed on twitter. Flight should have been cancelled as no transport links to Dublin Airport due to adverse weather."
Pro: "Pilot not very well"
Contra: "Everything The worst travel experience in my life"
Contra: "We are being transferred by bus to Ovda. The airport will be shut for the sabbath and nobody knows yet how we will get to Eilat which is a further 45 minutes away. We weren't given food, nothing. I still have to pick up urgent prescription medication from an available pharmacy before I get home. Horrible experience. What's worse Eilat Airport is closer and weather OK there today"
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Pro: "Very quick service! We paid for two checked bags and priority boarding which made this flight especially smooth. The service was friendly and fast."
Contra: "Asked to put cabin bag in hold despite having no other hold luggage. Plenty of room for cabin bags right above my head. Even more delayed time"
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Pro: "As a frequent traveler I liked how quick the process was. Fast without skimping on service. Make sure to check in online and pay for your bags prior to avoid high fees. Worth it if you read up on airline and policies before."
Contra: "The gate closes 30 minutes before flight takes off. Make sure to get there extra early for checking bags and security."
Contra: "There was no window! Weird."
Contra: "took forever, endless queues, confusion, more queues. Plane looked dumb inside. Constant up-charges. The whole experience felt bush-league and classless."
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Pro: "I sat in the front row and had plenty of leg room. A crew member kindly switched my middle seat for his window seat for which I was very grateful."
Contra: "Ryanair did not offer any food or beverage for "free" (i.e., included in the price of our ticket). It was a huge hassle to get our boarding passes printed. We needed to do this in order to be spared a €50/person penalty which I think is outrageous. Boarding was a little intense."
Pro: "Flight sat on the tarmac for two hours before taking off, which turned a 4 hour flight into a 6 hour ordeal with no food or water. A free cup of coffee or bottle of water would have been a nice effort from Ryanair to make up for how far behind schedule they were running. Then the staff spent the entire flight flogging merchandise - drinks, terrible food (even by airline standards), even lottery tickets! Real airlines like Lufthansa and KLM only seem marginally more expensive for travel in Europe, and make air travel infinitely more enjoyable."
Pro: "Great price and online arrival"
Contra: "The plane's temperature was not regulated well and boarding ran late."
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."
Pro: "The flight attendants were very funny and friendly. They were proffessional and helpful."