Găsește zboruri ieftine către Munchen

Pro: "Everything was excellent on this flight."
Contra: "Maybe the food menu? But it wasn't bad."

Contra: "Flight delayed, sat on plane on ground for 4 hours then missed connecting flight."

Pro: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Contra: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Pro: "Flight left on time & arrived on time."
Contra: "Quality of the snack could be improved."

Pro: "Seat more comfortable than most economy seats with other airlines. Smiling, attentive cabin attendants. Good food. Easy to get to next flight. Seems a bit more spacious than other airlines."
Contra: "Free Wifi."

Pro: "It was fine - overall pleasant/nothing."
Contra: "It was fine - overall pleasant/nothing wrong, but not outstanding, either. It helps to have no one in the middle seat, but it would have been nicer to have slightly more comfortable seating, and a bit more privacy."

Pro: "The crew was great."
Contra: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."

Pro: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Contra: "A slight delay"

Pro: "Attendants were attentive and efficient"
Contra: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Contra: "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"

Pro: "The situation so comfort"
Contra: "The limited wifi connection"

Pro: "Good crew."
Contra: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Pro: "Great cabin crew!"
Contra: "While waiting to board SFO-ZRH flight Swissair personnel walked around and randomly pulled out passengers from line to check luggage dimensions. Since manufacturers adhere to airline baggage standards, no violations were found during checks. This misguided effort only resulted in publicly humiliating Swissair customers. Boarding process was pure pandemonium...this was the first time in recent memory, where all coach passengers were invited to board at the same time! Very inefficient! Crowded seating in coach,with ten passengers sandwiched in across Boeing 767 aircraft. Competing airlines flying identical aircraft have nine across seatings Thin seat cushions cause leg cramps after a few hours."

Pro: "The crew , comfort"
Contra: "The long delay on take off (4 hours +) in Zurich"

Pro: "Everything went smooth. Very friendly, and felt warmly welcomed."
Contra: "A bit of long lines especially with the 2nd security point in Zurich."

Pro: "Crew was polite"
Contra: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Pro: "Always on time and professional crew!"

Pro: "The Plane was modern, they had food / drinks for us, and overall the flight experience was excellent."
Contra: "Extremely crowded no place to wait, Split Airport has too many planes coming in/out and not much space for passengers."

Pro: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Contra: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"

Pro: "The TVs we’re newer and had a great entertainment selection available for a 12 hour flight"
Contra: "The seats were a very old style. Not very comfortable. Alcohol was required to be purchase which is not typical in international flights of this length."

Pro: "Crew helpful. Seats comfortable. Slept most of flight."
Contra: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Pro: "Comfortable flight."

Pro: "Swiss airlines is just like a flying ikea store - very sad"
Contra: "Nothing really , seats are terrible , food is bad Zürich is super nice"

Contra: "The airline changed a seat reservation after I paid for it. The Swiss support staff told me on the phone they would call me back. They never called back. I called again and was told the seats are changed and I can’t do anything anymore. The return flight seats also disappeared from the reservation. I had also paid for it. The support staff when I called again put back the seats for my return flight. I tried to check in online. Not working. Tried at least 50 times. Not working. Called the support staff. They told me to call the check in support center. I called the check in support center at least 50 times where mi was told the staff are busy and could not answer the call. I called at 6:00am next day where I was told by the check in support staff that my ticket had an issue which they did not know exactly what was the issue but prevented me to do a check in. I drove more than 2 hours to the airport where finally I could check in but I was told that my return flight seats had disappeared again. They managed to put them back again. I hope this time it’s finally ok. The support staff on the phone told me I could get reimbursed for the seat reservation I had paid for for the on going flight. The Swiss staff at the airport told me there would be no refund. Swiss is terrible"

Pro: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Contra: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Flight is conformable.. Crew was fine."
Contra: "experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Pro: "Nothing special"
Contra: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"

Pro: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Contra: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Pro: "Courteous, welcoming crew. All good"
Contra: "No entertainment"

Pro: "Swiss is always a tad nicer than the alternatives"

Pro: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Contra: "Very tight seating in economy for a transcontinental flight"

Pro: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Pro: "Food"
Contra: "Lack of screen for watching movies."

Contra: "entertainment machine in my seat did not worked"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "Flight was not full and I was able to have several seats to spread out"

Pro: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Contra: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."

Pro: "Flight attendants were polite and very nice."
Contra: "Flight was delayed, as a result i missed the next flight to Washington DC. My whole schedule was messed up as i had to fly through Chicago. My luggage was lost and i only received it 2 days later. Will file the complaint."

Pro: "Great flying with Swiss!"
Contra: "seats were a bit tight! otherwise, great!"

Pro: "Plane was nice, lots of movies to watch, free wine"
Contra: "Seats to close together, crew a little snooty"

Pro: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Pro: "A very short flight."

Pro: "Flight was cancelled"

Contra: "Very bad service, staff was not polite or helpful"

Pro: "Generally clean environs and safe flight"
Contra: "Food was rather awful (other than the Movenpick ice cream). fold-out table and materials of seat seemed pretty cheaply made. Also not enough legroom. Hard to get service to come for your seat for extra water. Chocolate at end of flight was a cute touch."

Pro: "Great service"
Contra: "I loved everything"

Pro: "Time of flight"
Contra: "Food and entertainment were not good. Person next to me smelled bad"

Contra: "Flight was cancelled"

Pro: "Boarding was quick and good"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Contra: "Better time management."

Pro: "Seating is terribly tight"
Contra: "A normal human sized seat."

Pro: "Good. Thank you."

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Pro: "Was nice and pleasurable"
Contra: "Nothing"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "Flight on time, good service, helpful staff"

Pro: "On time"

Pro: "Efficient"
Contra: "Plane was HOT"

Pro: "Great entertaining system"

Pro: "Lufthansa and SAS. A great combination."
Contra: "Nothing to not like."

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "On time"
Contra: "Nothing to mention"

Pro: "new clean aircraft."
Contra: "no breakfast."

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Left in time, arrived too early"
Contra: "Boarding took a lot of time"

Pro: "Still thinking about it."
Contra: "I didn't like that there was no organization. People just flooded the gate like animals.."

Pro: "See above"
Contra: "See above"

Pro: "Exenent.."
Contra: "nothing"

Contra: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."

Pro: "Very good service.."

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "Most cramped seat I've ever sat in. Couldn't even sit because my knees hit the seat in front, before my but was in the chair."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Everything went fine."
Contra: "n/a"

Contra: "The buses to the planes had no ac. It was like a sauna. The plane was not ready for boarding so you were in the bus for 25 minutes. It was in the 90s in the bus before they opened the doors"

Pro: "New airplane"
Contra: "The front seat has sharp edges at knee level. Wen the front passenger recline his seat it killed my knees."

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Contra: "Second baggage charges"

Pro: "courteous crew, clean equipment, right temp"

Pro: "However the connecting time for MUC to HEL was bit more."

Pro: "everyone was quite friendly and so helpful."

Pro: "Comfortable and convenient"

Pro: "The crew members were so sweet."
Contra: "Flight was late. I missed my connection."

Pro: "."
Contra: "."

Contra: "very rude and extremely racist group. I will not fly them again."

Pro: "The plane was comparatively clean"
Contra: "Staff need to be a little more genuine with their simles or just don’t give obvious fake ones."

Pro: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Pro: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Contra: "flight was delayed, 2nd Austtian flight delayed in the same day"

Pro: "Space, happy vibes, clean"
Contra: "Nothing it was super"

Contra: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Pro: "Quick boarding decent legroom"
Contra: "Breakfast was not great"

Pro: "Seat size was decent, not like us airlines, there’s actually space for you knees."

Pro: "On time take off"

Pro: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Contra: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Contra: "NA"

Pro: "Friendly flight attendants."
Contra: "Lost baggage is never good."

Pro: "food was great. Slightly cold in cabin."
Contra: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Pro: "Safe trip"
Contra: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Contra: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Pro: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Contra: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Contra: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Pro: "Crew"
Contra: "Space between seats"

Pro: "The whole flight was very nice"

Pro: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Pro: "Not a long run."
Contra: "Seats too too tight. Uncomfortably tight."

Contra: "Missed my flight!!!!!"

Pro: "The flight was comfortable and very timely."
Contra: "Very little leg room."

Pro: "The service. Very attentive staff."
Contra: "Nothing!"

Contra: "Not having an opportunity to serve water because it was time to prepare for landing"

Pro: "You guys have. Very professional crew !!"
Contra: "The customer service In Europe wasn’t helping out at all"

Pro: "Very organized airline. Friendly staff."

Pro: "The crew were so kind!"

Pro: "Speaking of friendly sky. Great!"

Contra: "same"

Pro: "People at the desk didn't know or don't wanna say much why we have no plane"
Contra: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Contra: "Both flights were delayed. Food selection was poor."

Contra: "The gate of flight was changed 2 times in short period, that's why i lost my plane. No possibility if rebooking the flight, only buying a new ticket for 700€. Crazy!"

Pro: "Love the coordination"

Pro: "Plenty of food and drinks, pleasant crew"

Pro: "The actual flight was professionally well-handled"
Contra: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."

Pro: "Compared to most American crews the Aus crew was helpful and outstanding."
Contra: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."

Pro: "Very carrying crew, kind and attentive"
Contra: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Pro: "Na"
Contra: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Pro: "Staff was friendly and the flight was pleasant."

Pro: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Pro: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Contra: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Contra: "It was almost 2 hours delayed"

Contra: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"

Pro: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Contra: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."

Contra: "No soap in the toilets"

Pro: "The entire experience was a joy. I was upgraded to business class and the difference was noticeable. I was comfortable and suffered no ill effects after. Much different that my trip home."
Contra: "There was nothing I didn't like"

Pro: "Everything went well other than what was served for breakfast."
Contra: "The food that was served for dinner was fine. Some fruit/yogurt would have been far better for breakfast than the muffin that was served."

Pro: "Crew"

Contra: "Have WiFi"

Pro: "The crew was amazing. They answered to my requests politely and helpfully"
Contra: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"

Pro: "Seating availability at check in no"
Contra: "No tv"

Contra: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"

Pro: "Flawless process! Great customer service!"
Contra: "Arrival of baggage on the carousel."

Contra: "Timing"

Contra: "Everything could be better, lost the second connection to Cluj"

Contra: "Lots of turbulences at landing, due tonthe heavy rain."

Contra: "Not so many movies"

Pro: "Nice crew , nice meal"
Contra: "comfort of seat , boarding time"

Contra: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"

Pro: "Crew was very good, professional"
Contra: "You should look for a proper bread,better sandwich and a healthier desert."

Pro: "seats were confortable"

Pro: "as if we were at the beginning of aviation"

Pro: "That I didn't get poisoned."
Contra: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."

Pro: "For the first time, in many years, cabin crew apologized for delay"
Contra: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Pro: "Great crew."
Contra: "The flight was delayed and I almost missed my connecting flight."

Contra: "Being late"

Pro: "Very nice price"
Contra: "Delay in flight, delay in lagguage delivery"

Contra: "The flight was 1 hour late to depart"

Contra: "The airline lost my checked bag"

Contra: "1h and 30 minutes late"

Pro: "The one good thing was that they delivered me and my luggage safe and sound to the destination."
Contra: "Delayed boarding, very uncomfortable and extremely little legroom, no blanket/pillow, dirty/smelly bathroom, ran out of almost all supplies in the bathroom. Entertainment - nonexistent. I would not choose this airline if it weren't for the price."

Pro: "Received a banana with my meal"
Contra: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."

Pro: "Good communication with crew..."

Contra: "They only serve pork meat that was not good"

Pro: "FOOD and the crew"
Contra: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"

Contra: "40 minuets delay Bad food No intertatment"

Pro: "I would have been nice to have a USB plug in if there is no entertainment. But otherwise, wonderful food and overall great experience."

Pro: "On time,very frindly attendants q"

Pro: "All 4 flight attendants were smiling and very courteous ...:-)"
Contra: "Such a short flight"

Pro: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."

Pro: "Bad"

Pro: "Everithing was ok!"
Contra: "It was nothing wrong, I feel very well!"

Contra: "At destination we received the stroller damaged, with missing inter- connecting pieces"

Pro: "On time, direct flight, friendly crew"

Pro: "excellent flight attendants. Fast flight to make up for delay."
Contra: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"

Contra: "Connection"

Pro: "Had sandwich and beverage on a 40 min domestic flight. Professional and helpful staff."

Contra: "Terrible handling of a situation with a passenger with special needs."

Pro: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Contra: "They should abolish passport control. Ridiculous!"

Pro: "The flight was on time and got us where we needed to go."
Contra: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."

Contra: "Lack of entertainment"

Pro: "Staff was nice and accommodating. Comfortable plane."
Contra: "The food, an omelet, was not very good. Slight delay with flight."

Pro: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Contra: "Boarding often takes a long time, and/or flight is delayed."

Pro: "Great price, no bag fee, nice crew, comfy ride"
Contra: "Mediocre food, no entertainment"

Pro: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."

Pro: "safety fly"
Contra: "seats were too small, food looks not well"

Pro: "The sandwich was yummy."
Contra: "Everything was fine"

Pro: "All was excellent"

Pro: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Contra: "Very old movies as entertainment."

Pro: "Great crew, clean and comfortable"
Contra: "Quality of food could be improved"

Pro: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Contra: "Just about everything"

Contra: "The food was very poor, the staff hardly offer any liquids through out the flight."

Contra: "Responsibility."

Pro: "The aircraft and crew were professional and courteous. The food was ok."
Contra: "1st, neither seat that I selected when checking in were given to me. 2nd both aircraft took off late for no apparent reason. 3rd When waiting to board in Warsaw, I was almost bitten by a large pit pull that a passenger was bringing into the cabin as a comfort animal. When I and several other passengers question the desk at the gate about the bringing a large vicious dog into the plane, we were told they were to busy to deal with us even though they were just standing there doing nothing. I have never seen such rudeness towards passengers as I did at that gate. I will take a ship across the Atlantic before I go through Warclaw again."

Pro: "The Crew"
Contra: "Free food"

Pro: "Fast, one stop, better than three weeks on a boat"
Contra: "Broken entertainment center, no vegan meal although selected at booking, very cold."

Contra: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"

Pro: "Comparing to other flight experiences, both the crew and the seat were excellent"
Contra: "There was no entertainment at all. Considering that it is a daytime flight LOT might consider investing in some entertainment"

Contra: "Tight seat places. No food unless paid for."

Pro: "Cheap fair to Eastern Europe. Many new movies."
Contra: "Crammed seats. Flight delayed. Almost missed the connection flight. My luggage didn’t make it to the final destination. Luggage delivered to my hotel in 2 days. Noticed the bags have been opened (I put tapes around the bag, and the tapes were cut/altered). Some stuff were stolen. G.H.E.T.T.O."

Pro: "Quick flight"
Contra: "Quicker access to gate"

Pro: "Seat was ok"

Pro: "the crew was very good, the seat could be a bit bigger in economy class"

Pro: "Confort"
Contra: "Very poor English for rhe crew. Not all of us speak Polish. The crew was rude."

Contra: "Service"

Pro: "Free Services very good"
Contra: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Pro: "Crew and food"

Pro: "Everything"

Pro: "Comfortable plane"
Contra: "The entertainment did not work for a number of passengers in my area. The system was restarted once, with no results. The crew did not seem to care. The food service was poorly coordinated."

Pro: "Crew"
Contra: "Delays"

Pro: "Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)"
Contra: "Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke."

Contra: "All flights were delayed. Terrible service all around."

Pro: "Overall it was a good flight"
Contra: "small plane, tight seats, noisy."

Pro: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Contra: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Contra: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Contra: "Did not take it, was late and missed the flight"

Pro: "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Contra: "There were no coffee being offered or kids snackes"

Pro: "The flight starts 2,5 hours later."

Contra: "Bad flight over all was delayed 3 times for no reason No one tells you anything"

Pro: "Normal in-flight service but nothing special."
Contra: "Small plane."

Pro: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Contra: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Pro: "Crew was great."
Contra: "No on-board entertainment."

Contra: "The flight was late, almost 45 minutes"

Pro: "Great crew, new plane, good business class seats,"
Contra: "Messed up security clearance arrangement. Total confusion about secondary clearance requirement, only informed at boarding at gate that a lot of travelers needed secondary clearance. No objections to secondary clearance, but procedure a joke. Machine was half way down the terminal. Half hour wait, and you could have left your carry on with somebody else, get cleared by machine, pick up your bag again and get on board."

Pro: "Got to Warsaw on time. Carrier seems to build in a 10-15 minute buffer for every flight so they stay on time"
Contra: "Nothing really"

Pro: "All the rest"
Contra: "I bought economy ticket, yet I had to pay extra for my suitcase"

Pro: "Excelent"

Contra: "Long and hot wait in the transfer bus (you have to take a shuttle to the gate."

Pro: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Contra: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Pro: "Easy long travel very comfortable"

Pro: "Ground crew did a good job rescheduling and arranging hotel"
Contra: "The flight was cancelled"

Contra: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"

Pro: "Absolutely nothing about checking in process. It was a nightmare."
Contra: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"

Pro: "We liked the cabin crew, they were friendly and helpful."

Pro: "Nothing"
Contra: "The flight and the food All complete horror"

Contra: "Same as above."

Pro: "Friendly staff, clean airplane, electrical sockets available."
Contra: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."