Găsește zboruri ieftine către Japonia

Pro: "The experience was really good. I’ll be using JAL again."
Contra: "Keep doing a good job."

Pro: "Boarding very efficient."

Contra: "Boarding in New York could have been better organized"

Pro: "friendliness"
Contra: "food"

Pro: "Movies"
Contra: "I am satisfied with AA overall."

Pro: "Lots of Leg room"

Pro: "The crew members polite and nice."
Contra: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."

Pro: "JAL services on the plane is great. Food is much better than other companies. Ice Cream after dinner is great. Flight attendants are polite and nicer than other companies. Interior of the airplane was newer and comfortable."
Contra: "N/A"

Contra: "Air on the plane was stuffy"

Pro: "Sky Time drink was interesting. Flight was on time."
Contra: "More leg room. Better information on what is included as far as meals / drinks."

Pro: "Everything"
Contra: "Nothing"

Pro: "Smooth ride"

Pro: "Everything ! Makes me what to travel to Japan more."
Contra: "I loved it"

Pro: "Overall is good :)"

Pro: "Nothing"
Contra: "Everything. I will fly out from Narita from this point forward."

Pro: "Good service. Flight went off without a problem."

Pro: "Check in early and easy.... Bags straight through to Sydney... JAL... What other airlines should aspire to."

Pro: "Rebooked me because I went to wrong airport — thanks"
Contra: "The business meal was just okay this time. Not as good as before."

Pro: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Contra: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Pro: "Very helpful and polite"
Contra: "I got a sore but comes the seat was not very padded"

Pro: "Friendly diligent staff"
Contra: "No announcement to acknowledge the bumpy ride"

Contra: "No AC"

Pro: "Crew members on board were very attentive and offered the best service in the most polite manner. Food was great. Great options and portion for lunch. Well respected brand for ice cream was served as dessert. A wide variety of overnight snack was provided for passenger's own selection. Breakfast was great with variety of food on the tray. Personal screen was modern and provided a great variety to keep me entertain during the very long flight. Seats are unexpectedly big and very comfortable together with functional well designed pockets beside the screen, where I could put my personal items. New and clean cabin."
Contra: "Nothing."

Pro: "Courtesy and thoughtful services throughout the flight More leg room and better food than typical American Airlines’ economy"
Contra: "Can’t think of any thing"

Pro: "Excellent service, excellent seats and comfort . Good food"

Pro: "Flight was comfortable enough"
Contra: "4 stars for food and entertainment as it was only an hour flight."

Pro: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

Contra: "You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation."

Pro: "Amazing service and amazing food! For such a long flight I was extremely comfortable! Loved that the crew members kept me informed since I was spotty with Japanese they were very good!"
Contra: "Can't really say anything bad! It was great!"

Pro: "The meals. The attention to service details. The seats are better."
Contra: "Ticket reservation follow up."

Pro: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Pro: "Superb services!"
Contra: "I don't think there's anything I didn't like during my journey"

Pro: "Everything"
Contra: "more movie options!"

Pro: "Awesome experience, nothing like any other. Will fly again."

Pro: "JAL doesn't disappoint!"

Pro: "Everything"

Pro: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Contra: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Pro: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."

Pro: "Very efficient boarding. Using two doors and a twin aisle plane made boarding very efficient despite the size of the plane and the number of people. Free WiFi worked surprisingly well - I was able to make a video call to my family. The plane was clean and tidy . Not really much more to say as it was a very short flight."
Contra: "No food offered, not even a biscuit, only very basic drink selection."

Pro: "Food served was actually pretty good."
Contra: "Movie selection, should've had more recent releases instead of flicks from the 90's. Makes for a long flight."

Pro: "All was fine"
Contra: "Nothing"

Pro: "The airplane and all crevices"
Contra: "None"

Pro: "Friendly staff"
Contra: "only drink provided but no snack"

Pro: "Service and polite staff."
Contra: "Not much space between the seats for my long legs."

Pro: "Comfort seat, decent food, polite service"

Pro: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"

Pro: "JAL service is always the best Flight attendance are the always, always, awesome. Seats together were found at checkin"
Contra: "Movie selection was not so good No Wifi inbound or outbound 777 Almost nonstop babies crying the whole flight Seat selection on the website is not user friendly, and you cannot get seats books until 72 hours before flight and usually 9 out of 10 times I find I cannot find 2 seats together until airport checkin."

Pro: "Everything"
Contra: "Free Wi-Fi would be nice"

Contra: "too little legroom seating is designed shorter legged Japanese"

Contra: "Food options were very similar. And the pre-made meals are hit or miss"

Pro: "Nothing"
Contra: "Need improvements"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "Everything normal as expected on an economy class nothing special."
Contra: "Firstly If the meals we pre booked were actually given to us. Secondly what’s the point of giving menus to coustomer to choose their meal when food availability is limited. Don’t set false expectations to your customer when you can’t deliver on them."

Contra: "Food would have been better."

Pro: "Yes"
Contra: "N/a"

Pro: "Everything."

Contra: "maybe they can offer more snacks on the plain"

Pro: "I already paid for seat and amount debited but it was not booked when i check in I want my money to be refunded soon"
Contra: "Providing better food and movie"

Pro: "The crew was amazing:)"
Contra: "The availability to have vegan meals...."

Pro: "The entertainment was excellent, the seats very confortable"
Contra: "Some of the crew members where “to green”, perhaps a bit more of experience is needed."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Nice airplane, great crew."
Contra: "Beef stroganoff was terrible"

Pro: "Wonderful crew. Pretty nice and clean plane, I wish the normal distances between chairs were a bit bigger. My knees hurt. Flight was very smooth, landing seamless."
Contra: "Boarding in jfk is always a nightmare, and this was not any better. Huge crowds blocking the hallways, boarding started 15 minutes late, departed late - therefore arrived late and we missed the connection to Kiev, had to spend 8 hours in Doha."

Pro: "Stewards and Stewardess were very prompt and always had a smile!"

Pro: "Good movie selection, very friendly crew"

Pro: "Food was good, staff was excellent."
Contra: "Can't think of anything."

Pro: "The food and the crew were excellent. Highly recommend the chicken massals"
Contra: "The seats in economy class were a little too close for comfort"

Contra: "Snack options were a bit limited for such a long flight"

Pro: "Big seat"

Pro: "Crew were great and sincere"
Contra: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."

Pro: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Contra: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"

Pro: "everything"

Pro: "Always fun flying with them."
Contra: "Nothing disposable about the airline but booling process gave me a headace"

Contra: "Out dated inflight entertainment system"

Contra: "Extremely small leg pitch"

Pro: "The crew was friendly and very attentive."
Contra: "The plan was very hot and made the experience less than desirable."

Pro: "Good legroom, friendly crew."

Pro: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contra: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Pro: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Contra: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"

Pro: "Everything, great airlineevrething"

Contra: "Seats"

Pro: "N/a"
Contra: "N/a"

Pro: "Wonderful Experience with Qatar airways, as always."
Contra: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."

Pro: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Contra: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Pro: "Large monitor and many choices of movies. Good food, efficient boarding."

Pro: "Exceptional Service Great Food New Planes Overall excellent"

Pro: "High quality gluten free meals (best I've had on Qatar Airways)."
Contra: "Seating needs to be more spacious."

Pro: "Vegetarian food options"

Contra: "Check in crew in Lahore ganged up against me and wanted to extort £200 for taking me laptop on board along with my hand carry. No where in the world has an airline ever asked me for this, and I fly a fair bit. Since I didn't allow them to extort me, they forced me to throw away my brand new Delsey hand carry at the airport. I had no cover as they threatened to if load my luggage and not let me fly home. Not a 5 start airline from any angle. Will never use Qatar again!!! This was my first and last flight with them."

Contra: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Pro: "The timing was spot on and I had no major issues. The staff was great. They showed that they truly value customer service and were patient"
Contra: "The song selections were somewhat old and should be looked at."

Pro: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contra: "Song selections"

Pro: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Contra: "Would prefer more options on they entertainment menu."

Pro: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pro: "Perfect landing."
Contra: "My seat was too far from Toilet.."

Pro: "Nothing"
Contra: "The first flight of my journey was delayed which made me late for my next two connecting flights. I arrived on vacation a day late. Paid for a hotel and activities that I never used. My bag arrived 5 days late. I had to buy clothes on a daily basis which ate up more time and fun money. The airline gave me nothing except empty promises and dismissive apologies."

Pro: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Contra: "Be more clear when explaining charges and fees including taxes"

Pro: "It was the first time using Qatar Airways and I'll continue doing so in the future."

Pro: "Very friendly crew and efficient check-in service. Food was lovely."
Contra: "Multiple problems with onboard entertainment re-setting itself."

Pro: "The crew was so friendly"
Contra: "Everything is so smooth in my flight!"

Contra: "Need more leg room. Cramped for 8 hours is not a good thing"

Pro: "Everything!!"

Pro: "Very friendly and attentive crew. Clean plane."

Contra: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Pro: "The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good."
Contra: "It’s a small thing, but it’d be nice to have more variety of movies to choose from."

Pro: "i ordered and paid for business class but the return flight from israel had no business class Had a miserable flighIshould be refunded"

Pro: "The food and service."

Pro: "Spacious Aircraft, nice business class, friendly crew, punctual flight"

Pro: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Pro: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Contra: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Contra: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Contra: "Swiss would not let me get off at Zurich tonavoid a 6 hour layover. After the layover the flight was delayed to Malone’s a, causing me to miss my bus and making a total of 24 hours travel time. Disgusting mz"

Pro: "The Boeing 777-300ER is ether new and clean."
Contra: "Seating was super tight. Once the person in front of me declined their seat the screen of the inflight entertainment system was right in front of my nose (no, my nose is not particularly long). I’ll consider flying Lufthansa or United next time - even if It required a stopover in Frankfurt or Munich."

Contra: "Kayak sold me a “lite” ticket on Swiss, but never mentioned that it didn’t include baggage. Even though Swiss is Star Alliance they didng count my Star Alliance Gold status for free bags and didn’t offer an upgrade. Zurich was incredibly hot and the airport didn’t have air conditoning anywhere. The boarding was worse than Ryan Air. The plane was okd and super uncomfortable. staff was rude and not at all helpful. Swiss is definitely a budget air line!!!!"

Pro: "Attendants were very courteous"
Contra: "Very little leg room Seats were quite uncomfortable"

Pro: "On Board Service"
Contra: "Delays...Delays..."

Pro: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Contra: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Pro: "Not very much to like. No effort to enhance customer service, accommodate customer needs. I fly a lot of regional and international airlines, was truly underwhelmed."
Contra: "I landed at Zurich airport at 6am with an 11 hour wait and tried to get onto an earlier us bound flight. The ground crew were awful and rude!. The dint make any effort to smile, look at me in the face or ask how I was doing!. Instead she took one look at my ticket and said “ sorry you bought through an agent, I can’t help you”. When I tried to ask if in future it is advisable to book through Swiss airlines directly, the customer service agent looked at me and said “ that’s your problem”- then she turned to her friend and kept talking! Honestly! . The airport terminal E is grey, drab and boring. No TV and only 2 hour of WiFi. I was told I had to pay to use one of their lounges just to get a recliner chair to lay my head for 11 hours. I felt like I was in a holding cell- and the flight was delayed by an hour, had a gate change that they dint tell us till less than 1hour- boy was I glad to leave Zurich!. If that is Swiss hospitality, they have a long way to go. Save your money and use another airline. You will be much happier- trust me."

Pro: "Swiss flight zrh to ord was great! Great crew, excellent food and service, comfortable seating, great entertainment."
Contra: "No complaints."

Pro: "Everyone was very friendly and helpful. They were all multi-lingual and ready to help foreign travelers. The food was good. The plain wasn’t overstuffed with people - actually there were enough open seats that everyone could have a little extra space. Will always check Swiss Air first for international travel."

Pro: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Crew was nice."
Contra: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Pro: "Smiley all the time flight attendants and generous with food and drink and responded quickly if need help. The person who performed the flight announcement from swiss to lax had nice sense of humor while announcement :)"
Contra: "Warm and excellent customer service :)"

Pro: "Plane on time, crew friendly. Great flight!"

Pro: "Great service and friendly staff! Also great food!"
Contra: "There's nothing I didn't like :)"

Pro: "On time, good service, nice crew"
Contra: "Tight space for legs when chair is in flat setting"

Pro: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Contra: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."

Pro: "A snack was actually served on board! With a beer if desired."
Contra: "Change of planes at gate produced some boarding confusion."

Pro: "Excellent service, comfortable, clean, on time."

Contra: "Delayed"

Pro: "Good food, friendly staff"

Pro: "Short flight.."
Contra: "They gave me and the 2 other black people who were flying, the seats all the way in the back. I'm never telling the people at check in "just give me any seat" ever again! It was so obvious I almost complained to all the attendants! I just tried to keep my cool... HORRIBLE FIRST EXPERIENCE TO EUROPE!"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Pro: "Friendly attendants responded to every need. Chicken with rice meal was very good."
Contra: "The sound system for movies was distorted."

Contra: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Pro: "The seats"

Pro: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"

Pro: "Loved the cute attendant we had on flight :)"
Contra: "Old TV screen and remote"

Pro: "Flight was good and comfortable"

Pro: "I enjoyed the entirety of the flight."
Contra: "No complaints."

Pro: "Very little"
Contra: "I paid extra for seat selections and then they did not give me those seats."

Pro: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Contra: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."

Pro: "Upgraded to business class. Very professional and attentive crew."

Pro: "Schedule"
Contra: "Aircraft old"

Pro: "Crew was excellent, and the food was both ample and appetizing."
Contra: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Pro: "Beautiful new jumbo jet"
Contra: "Changed plane and seats so boarding was delayed"

Pro: "courteous updates; excellent service."
Contra: "waiting 35 minutes for gate upon arrival"

Pro: "Very friendly staff. Boarding is efficient. Plenty of snacks. Seats had good amount of legroom and I was not squirming the entire time in my seat to be comfortable like on some other airlines."
Contra: "In flight video system did not play in both seats for myself and spouse, so we had to move seats to find working movies. Entertainment controls need to be cleaned more often."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "Food and entertainment was great."
Contra: "N/A"

Contra: "I have to wait 5 hours for a connection flight. I was not happy with. Other then that I had a great experience with Turkish Air lines"

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Contra: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Contra: "Dismal customer service"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "On time"
Contra: "Seats are not very comfortable. Narrow and hard."

Pro: "Better than all others at this time."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "Always excellent"

Pro: "Everything"
Contra: "Nothing"

Contra: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Contra: "After returning home I found items had been stolen from my luggage. Specifically about half of the items in my first aid kit were taken. Total cost of replacement will be approx $30."

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Pro: "Flight delayed by 2 hours. Very little leg room. NO vegan food available. Baggage lost. Abysmal customer service."
Contra: "Will never fly Turkish airlines again"

Contra: "The flight arrived late and Tipton Long to depart."

Contra: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."

Pro: "Nothing"
Contra: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "The food on flight."
Contra: "Ground staff in Istanbul were very rude! Staff would not respond to lights turned on on the flight as well, for any assistance."

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "crew was very very nice!"
Contra: "not enough leg room"

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Contra: "the delay in the departure"

Pro: "Everything"
Contra: "Nothing :D"

Pro: "So quick boarding"
Contra: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "Great food; plenty of room to stretch out (we flew business class)."
Contra: "The service on the flight from Houston to Turkey was much better than it was from Turkey to Houston. For one thing, the flight attendant never made up our beds on the way back to Houston. For another, the sound did not work at my seat, so I was unable to use any of the entertainment. The flight attendant kept trying to give me different headphones...it wasn't the headphones that were the problem!! He never really addressed the issue or coordinated a possible seat change (even though there were empty seats in business class)."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "The service and entertainment!"

Pro: "The seats were comfortable, the food was aiight, the stewards and stewardesses were pretty chill. There wasnt a lot of turbulence."
Contra: "The food was interesting. I thought it could be a smidgen better. I had a layover that was ungodly long, but I guess that's scheduling not flying."

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "amazing"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "Super confortable"
Contra: "Ok"

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "Flight on time, good service, helpful staff"

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Pro: "On time"

Pro: "Accurate. Friendly."
Contra: "My suitcase weal broke during the flight!!"

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Contra: "It wasn't Lufthansa"

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "1. I am gold status and I had to wait a lot of time in the line people without gold membership who came 30 minute after me finished checkin before me. 2. The plan didn't have any Entertainment system. 3. I didn't got my food as well."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Crew was very good on all flights. Packages, containing playing cards and some other items that were given to children during flights, were a nice touch. My husband changed his seat to accommodate a lady who was flying with her daughter, and was acknowledged by the crew and was offered a few extra snacks. Nice touch."
Contra: "Food on this destination was the best of other flight legs."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Contra: "Baby cry all the way."

Pro: "Arrived safely"
Contra: "Lost my bag. See previous comments."

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Pro: "Friendly service"
Contra: "Crowded and salmon sandwhich was most unplesent, to all 3 in my familly"

Contra: "Second baggage charges"