Găsește zboruri ieftine către Leicester

Contra: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Pro: "Crew"
Contra: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Pro: "The service and the crew were fine"
Contra: "Seats are too small and terribly uncomfortable on such long flights."

Pro: "Nice self boarding"
Contra: "No big screen to communicate priority to boarding since I am deaf."

Pro: "Safety"
Contra: "Small seats only 2 bathrooms,"

Pro: "Everything, but the lack of entertainment, and the seats I bought were separated."
Contra: "The lack of entertainment, and the seats I bought were separated."

Pro: "The food was quite good and the crew was perfectly friendly. The entertainment choices were useful on such a long flight."
Contra: "It was extremely warm on the flight; consequently, I was unable to sleep. This was my second overly warm Swiss Air flight. After numerous complaints on the first flight, the temperature was lowered, but the second flight remained warm."

Pro: "friendly crew; easy boarding; arrival on time"
Contra: "Seat not very comfortable and very little leg room"

Pro: "The food was the best I’ve ever had in a plane"
Contra: "Sound quality for the films was awful"

Pro: "The seats in exit row were large enough for me to straighten my legs"
Contra: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Pro: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Contra: "The"

Contra: "All of it"

Pro: "staff was very nice"

Pro: "The hospitality & staff were impeccable."

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "Very good service"

Pro: "Left on time Crew friendly and helpful"
Contra: "Uncomfortable seats, half of the toilets not working for portion ao flight. Entertainment system not working properly on many seats"

Contra: "No seat entertainment."

Pro: "Was a very quick flight."

Pro: "Great service"
Contra: "Super slow boarding. Long lines at check in"

Pro: "Flight was comfortable and crew was second to none. They were very attentive and courteous."
Contra: "Nothing."

Pro: "Food was great!! Flight was so much better than the United flight I took to get there. Plane was much more comfortable and cleaner."

Pro: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Pro: "Best flight crew experience ever"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Contra: "The bar between the seats is not going up all the way"

Pro: "The quiches are so yummy, and very compact and easy."

Contra: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

Pro: "We liked the crew, and the service and the food. We liked the screens and the choice of movies and entertainment."
Contra: "The seats were a bit close, but not terrible. The seats themselves were comfortable."

Pro: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Contra: "IFE with very few options. Boarding aircraft with Bus - horrible."

Pro: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Contra: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Pro: "Plane was nice, lots of movies to watch, free wine"
Contra: "Seats to close together, crew a little snooty"

Pro: "Newer plane"
Contra: "I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain -- shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable - very close seats Overall--- underwhelmed"

Pro: "Friendly and attentive. The check-in person was willing to check to see that I had a reclining seat. Friendly and accommodating attendants good wine offered in economy, water offered several times during the 9:30 hour flight. Pilots changed Flt altitude to accommodate for turbulence."
Contra: "Very little not to like on this flight."

Pro: "The food was excellent and the staff were attentive. The flight was smooth and the captain kept the passengers well informed"

Pro: "Perfect service, on time"

Pro: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Contra: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."

Pro: "Crew was excellent, and the food was both ample and appetizing."
Contra: "The boarding process is a little chaotic for the economy cabin since there is no distinctions by zone or seat row. The result is a bit of a surge when they first announce the boarding of the cabin."

Pro: "Everything"
Contra: "Nothing"

Pro: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"

Pro: "Food was better than most domestic airlines. Flight times (arrival & departure) are good. Flight is the quickest way to travel from South Florida to Zurich."
Contra: "Economy seat was very narrow and leg room was minimal. Lucky I am not a big person. Anyone over 5'9" would be miserable. Maybe the new Boeing 777 airplanes Swiss air is buying will have better seating."

Pro: "crew kind; food fine; on time departure; early arrival - all good."
Contra: "tight quarters. I wouldn't be able to handle a 12 hr flight in a window seat. way too small (and the guy next to me was sick, so I got sick)... would have upgraded but got charged an arm & a leg for an extra bag. A ridiculous amount actually. 150 euros was what it started at!! And it was a carry on sized bag ;("

Pro: "SWISS aircrafts are always very clean, the crew smiling, the boarding orderly. The seats might not be out of the ordinary but comfortable enough."
Contra: "There's a long way before entertainment reaches what can be often found in Asia. I'm not sure why they still bother with the same old animated cartoons. At least, providing power in the seats would be nice, at best, streaming content via Wifi."

Contra: "Seats way too cramped No wifi !"

Pro: "all ın all very good and cıvılızed."
Contra: "food qualıty suboptımal"

Pro: "efficient boarding pleasant staff punctual"

Contra: "Late leaving HK meant I missed connecting flight!"

Pro: "The over all experience was pleasant. It is always a pleasure to travel with Swiss Air."

Pro: "The best crew i have ever flew with..."

Pro: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Contra: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"

Pro: "Everything went fine."
Contra: "n/a"

Pro: "I am very please, and will use Lufthanza always!"
Contra: "All was great"

Pro: "Timeliness, clean cabin, professional service."
Contra: "Climbing latters to board."

Contra: "Second baggage charges"

Pro: "Clean, good pilots and quick"
Contra: "Food was bad"

Pro: "Upgrade to 1st class"

Pro: "On time, friendly crew, comfortable seat, smooth flight, good food!"
Contra: "All good."

Contra: "The ladies taking care of the passengers were rude. The expressions on there faces when I asked for something made me feel like I was bothering them."

Contra: "Old plane, slow crew"

Pro: "Helpful crew Good food"
Contra: "Our luggage came back damaged and open !"

Pro: "The crew is brilliant Punctual, spot on... 100% service delivery"
Contra: "Nothing"

Pro: "Comfortable flight with very pleasant flight attendants and crew. Professional service, straightforward check-in. Was able to change seats via the Lufthansa app for free and automatically seated together."
Contra: "3 out of our 4 flights had some sort of delay."

Contra: "Lufthansa left us stranded in Dublin"

Pro: "I liked the movies , comfortable seats, food was great!!!"
Contra: "If we had free WiFi"

Pro: "On time"

Pro: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Contra: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Pro: "Not and horrible waited for 10hour before we board the last journey"
Contra: "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Pro: "Crew very good"
Contra: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Contra: "Highly recommended for efficiency"

Contra: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Pro: "Yes"
Contra: "The Cabin seating"

Contra: "40 minute delay in departure due to late arrival of incoming aircraft."

Pro: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
Contra: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"

Contra: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"

Pro: "Lufthansa is a friendly airline but was unable to help with our problem because I had booked through Kayak."
Contra: "When I presented my passport at the counter to receive my boarding pass, I was told my passport needed to be over 3 months before expiration. It expires January 14, 2019. It is not written on the passport, nor mentioned during booking. I’ve been to Latvia four times previously and never heard this requirement. I cancelled the flight with Lufthansa who said I must call Kayak who gave me another number to call and that number then sent an email that said there was a $350 rebooking fee for each ticket, IF they decided I was eligible for rebooking. Yes, we got a great rate, but looks like wasted $ now. I will book directly with the airline in the future to ensure the ability to rebook."

Pro: "Smooth boarding."
Contra: "The cramped seats, not a lot legroom and people complained once you reclined."

Pro: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Contra: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Pro: "on time, great cabin crew"

Pro: "Arrived/departed on time and didn’t lose luggage"
Contra: "Paid extra for reserved seat that was free a few years ago—a very uncomfortably cramped seat."

Pro: "Service personnel for the most part were friendly on the plane. I was happy that my luggage came with me, i've had several times in the past when it hasn't."
Contra: "Some of the German women and men at the counter could be LESS serious and more polite in customer service. Delayed flight was a long time to wait."

Contra: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"

Pro: "smooth and on time"
Contra: "no charging ports on plane"

Contra: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Pro: "On time"

Pro: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Contra: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."

Pro: "Not much at all"
Contra: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Pro: "Huge selection of movies and entertainment. Good food, especially the fresh salad and vegetarian option for dinner. Good wine selection, the saving grace for what I consider an over sold flight. The service staff was attentive and professional. The pilot and crew were great, I felt very safe."
Contra: "Delays in both legs of my trip made connecting flight nerve wracking. Economy seating was horrible. Uncomfortable, too many people stuffed into claustrophobic conditions. The funk was pretty overwhelming. Bathrooms were stinky and ran out of toilet paper. Only the free flowing wine made it tolerable."

Pro: "family line at check in made boarding a breeze."

Pro: "Left on time, arrived on time. Efficient service."
Contra: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."

Pro: "Both parts of flight was superb n/a"

Pro: "Good connection time and easy to get through security"
Contra: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Pro: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Contra: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Pro: "My first time flying with Lufthansa was outstanding. Great service, super friendly and ready to please. Appreciated the free adult beverages and frequent availability of water during the long, dehydrating flight. In-flight movies were fun to pass the time."
Contra: "Disembarked the plane in a lot and had to shuttle back to the terminal. Not a big issue but much prefer disembarking at the terminal."

Pro: "Friendly crew."
Contra: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

Pro: "Everything! The service of the flight attendants, in full ugh entertainment."
Contra: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Pro: "I had a window seat"
Contra: "The seats are too small and tight for such a long flight. Really!! a tv screen on the back of the seat that has videos etc. I almost threw up from the constant pounding of the man hitting the screen on the back of my seat. I felt violated and exhausted from the airline inconsiderate design."

Pro: "Changed planes, flight didn't get cancelled"
Contra: "2 hour delay"

Contra: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."

Pro: "Quick and easy in all aspects"

Pro: "I like the personalized service and the understanding crew."
Contra: "For the amount of people flying into and out of Thera, the check-in system could be improved."

Contra: "you pay austrian but flights are operated by diff. companies regularly delayed or cancelled flights eg. last one - 3hours delay no info provided no info ahead any question?"

Contra: "The seats were uncomfortable when reclined. My legs felt awkward without support"

Contra: "I was not let in the flight as all the seats were taken."

Pro: "More organized boarding, crew, piloting"
Contra: "No entertainment."

Pro: "Good coffee"
Contra: "Pastry"

Pro: "Friendly staff"

Pro: "Friendly service, clean planes"

Pro: "Actually the food was very good...what a surprise ... plane food was really good."
Contra: "n/a"

Contra: "nice bit of bread you call breakfast. and the screen was so small i didn't bother trying to watch anything."

Contra: "Cannot ask for more"

Pro: "Very good"
Contra: "Hi am happy"

Contra: "Terrible food and service"

Contra: "All good"

Pro: "None of them above I'm not happy at all"

Pro: "Even on this short 1-hour prop flight they do have average service and pass out Swiss chocolate."

Pro: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Contra: "long layover before my next flight to Chicago"

Pro: "I liked the abundant choices for entertainment and the comfortable seating."
Contra: "Some members of the crew weren’t so pleasant. One didn’t speak to me while I was helping my child in the aisle, but rather rudely pushed her out of the way instead of saying excuse me or waiting a moment for her to sit back down into her seat."

Pro: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Contra: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"

Contra: "They overbooked the flight which delayed boarding but the flight was on time."

Pro: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Contra: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Pro: "Nothing!"
Contra: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Pro: "Crew was very friendly, food was decent and the boarding was a breeze."

Pro: "Very good flight crew. Decent food and nice entertainment."
Contra: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Contra: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Contra: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Pro: "Very friendly staff"
Contra: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."

Pro: "clean airplane. staff friendly and helpful. good movie selection"
Contra: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."

Pro: "Safety, timeliness, friendliness of staff"
Contra: "Entertainment is outdated"

Pro: "Great flight. Was long but made nice by staff/crew and entertainment options."

Pro: "Short flight"
Contra: "I have to pay for food or drink"

Pro: "Flight"
Contra: "Not enough room in the seat"

Pro: "It was fine"

Pro: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Pro: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Contra: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Pro: "I like the food , service and clean airplane."

Pro: "The meal was ok The airplane was clean"
Contra: "Seats were very nerow .No help from the crew . Flight delayed"

Contra: "Complete lack of information and abrupt staff when flight was delayed"

Contra: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Pro: "Love the coordination"

Pro: "All was great"
Contra: "except we could not do an online check-in"

Pro: "Attention during waiting time and inside cabin"
Contra: "Nothing"

Pro: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Contra: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Pro: "Amazing crew, very good food and coffee. Extremely happy with the Austrian Airlines. From now on I will try to fly mainly with this company. Thank you to all crew members of flight 087 from Vienna to New York on Sunday, 29 May 2017."

Pro: "Very nice and polite crew, great service."
Contra: "Regular breakfast was just a muffin and nothing else :("

Pro: "The food was very good! And the movies you could choose too."

Pro: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Contra: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."

Contra: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Pro: "Staff was pleasant and competent"
Contra: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Pro: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Pro: "Crew were great"
Contra: "Refreshments"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pro: "Pleasant flight"
Contra: "We were delayed & missed our connection"

Pro: "Everything was smooth and effortless."
Contra: "Can’t think of anything."

Pro: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pro: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contra: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Contra: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Pro: "Quick flight"

Contra: "The flight was cancelled and had to be rerouted on United Airlines."

Pro: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contra: "There were several flight delays and gates were changes a few times."

Pro: "The crew was really friendly."
Contra: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Pro: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contra: "Nothing"

Pro: "Friendly hostesses"
Contra: "Flight was delayed 3 hours"

Pro: "The entertainment options were good."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Fabulous trip with friendly, helpful staff"
Contra: "Nothing"

Pro: "Really friendly staff. Great service"

Contra: "The streaming service didn’t work"

Pro: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Pro: "On time"

Pro: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pro: "The food and the punctuality"
Contra: "The technology in interteiment is not touch screen"

Pro: "The flight attendants could not do enough for you."
Contra: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Pro: "quick and relaxed"

Pro: "Comfort economy well worth the extra."

Pro: "The included snacks and the seats."
Contra: "Nothing."

Contra: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Pro: "The crew were pleasant"

Contra: "The bags where damaged from the staff"

Pro: "It was a short flight so it was O.K."
Contra: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Pro: "Spacious cabins, friendly service"

Pro: "captain was great."

Pro: "Excellent service"
Contra: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Pro: "Except for my negative comment, a good flight."
Contra: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."

Pro: "It was very comfortable"
Contra: "The crew was great"

Pro: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Contra: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Pro: "Quick and efficient flight. Crew very organized. Great language skills"

Pro: "Overall, good flight"

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "Even for a 50 minute flight, drinks and sandwich was provided"

Pro: "early arrival,comfort"
Contra: "late boarding while standing around waiting for pilot to ararive"

Pro: "The crew was helpful and the airplane was very impressive although we travelled using Kenya airways"
Contra: "In Paris we were not properly directed to where the flight was departing."

Pro: "I fly AMS to MAN regularly for work. There are a number of providers, but KLM far exceed the experience offered by low cost airlines, often for the same price even at short notice. You get a drink and snack; and at no annoying sales announcements. Miles club membership is free, even if you don't fly regularly well worth it as it halves the cost of cost of checked baggage. Peaceful airline with no hidden costs during booking."

Pro: "On time"
Contra: "Terrible boarding process. Clunky landing."

Pro: "flight dayed after boarding. comfortable for an ecomomy flight . no food or drinks purchesed .no entertainment on short haul flighs. overall value on a budget"

Pro: "Good flight out"
Contra: "A shame there was an hours delay on return journey with no information given"

Contra: "The flight was delayed for an hour without any explanation"

Pro: "On time. Drinks were cold and with ice."
Contra: "Priority boarders were kept standing for 20 mins in a Bis while the rest of the passengers loaded. Then it was virtually a free for all at the aircraft door. No sandwiches. Very few snack options for veggies"

Pro: "I hated everything"
Contra: "I will never fly with Ryanair again. They ripped off all my money. If I would have booked 2 tickets with British airways would have been much better and cheaper."

Pro: "Getting from point A to B is what it's about."
Contra: "The length of time it takes to board and sit, but that's more to do with passengers. The catering service for lack of a better word is slow, very slow in some cases."

Pro: "Crew were friendly and efficient"
Contra: "Delayed over an hour and the boarding was a joke."

Pro: "The crew were professional and VERY entertaining"

Pro: "Did not have food ,no entertainment. The flight back home we were in the queue to board when our hand luggage was tagged to go in the hold. There were many people behind us who we assumed would also be tagged. They weren't !! . We had to wait 30 mins at Malaga to pick up from the baggage reclaim by which time we should have been half way home. We queued to ensure that we were on the plane early so that we could store our hand luggage . Why not just make the people who have checked in hold luggage check in their hand luggage as well. Or at least make it the people who couldn't be bothered to queue or get there early who have this inconvenience We normally fly Ryanair because they're on time and good but this will make us rethink"
Contra: "See above"

Pro: "Nothing"
Contra: "Nothing delays, delays, delays, no explanations."

Contra: "The passengers next to me were rude. There was no food or entertainment."

Pro: "quick boarding."
Contra: "No hot food due to the flight being delayed. Plane dirty, ryanair didn't have time to clear the plane. Rubish everywhere from a previous flight."

Pro: "The whole thing from start to finish was excellent"
Contra: "Nothing"

Pro: "Nothing amazing its opposite, ryanair.com its the worst airline in Europe or maybe on the world. EU parliament should closings this airlane"
Contra: "no chance to be better, I think its all Passenger should expect only its will be worse"

Pro: "Nothing"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."

Pro: "Very bad"
Contra: "Very bad"

Pro: "It was ahead of schedule"

Pro: "Crew were amazing. All brilliant. Captain was super super cool too."
Contra: "Free snacks."

Contra: "Dilated 2/5h"

Pro: "Very efficient"

Contra: "Got asked several times for passport checks, about six times. Didn't quite understand why so many. Not many seats in Lisbon airport. Same with toilets."

Pro: "Not a lot very basic"
Contra: "Now I know the meaning of Cattle Class"

Pro: "No Frills Flying at Very Competitive Prices"
Contra: "Cost of Hand/On Board luggage can be the same price as the flight!"

Pro: "On time, quick boarding. Comfortable flight"
Contra: "No air bridges"

Pro: "The flight left on time and arrived early, the staff were pleasant and friendly."
Contra: "The cabin was a bit grubby."

Contra: "Staff at check-in desk were rude. My carry on luggage was taken from me and placed in the hold even though I booked my flight long before Ryanair changed their rules about charging for carry on luggage. The sticky tab that the member of staff placed on my back has left marks all over the handle."

Pro: "The stay"
Contra: "Ridiculous long wait even though Ryanair said to still go for the original time. 9hours in the airport is not good enough"

Pro: "front-line staff were sincere. Plane was well-maintained."
Contra: "Chat staff wasn't competent."

Contra: "Delayed, then slow luggage reclaim (I believe that's your problem rather than the airport)"

Pro: "By the time you were up it was on its wayndowm 40 mins"

Pro: "The flight itself was great.... just the 90 min delay that put a downer on things."
Contra: "The 90 minute delay was a bit of a killer... also we where not told about the delay when checking in our hold luggage.... one of my party smoke and where a bit put out to find out about the delay once they had gone through customs etc and then couldn’t smoke."

Pro: "Flight delayed, 20 minutes to get through passport control, chaos at the car park due to changes & fees! Welcome back to England ☹️"
Contra: "Ryanair delays, Manchester airport in general, poor and anti-travelers focused"

Contra: "Flight didn’t leave until about 11 as boardinf didn’t start until after 10 so we arrived in Manchester at midnight."

Pro: "Crew were fabulous, boarding on time and was quick and easy."
Contra: "Plane was filthy, covered in rubbish, crisps, dirty seats. There were no drinks left to buy as it was the last flight of the day, no milk for tea which wasn't good."

Pro: "Cabin crew - efficient, friendly and with a sense of humour."
Contra: "Having to buy Prority boarding to guarantee access to the overhead bins. Seats not that comfortable. Little legroom (i’m average height at best)."

Pro: "crew very good"
Contra: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."

Pro: "Nothing"
Contra: "We were forced to get on the aircraft when it arrived late, with another 737 taxiing next to it( I know illegal). Then forced to sit on the plane for nearly 3 hours on the ground in heat. Staff were rude and awful. Everything was stupidly expensive, even water!!! When we eventually got to Manchester we had to wait in the plane again for 45minutes for the bus to arrive to take us to the airport. Only one person on passport control. Where our bags were all in a pile on the floor because of some malfunction. Ryanair flights are hell!!"

Pro: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Contra: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"

Pro: "Nothing"
Contra: "40 minutes baking on the bus to take us to the aircraft, Lack of communication Disrespectful and bad attitude of the crew Paying £80 to put luggage in hold to be told as I didn’t report that my case was damaged when I arrived at 01:00 am (in the morning) with an onward journey of 2 hrs I could not now place a complaint! Despite having photographic evidence!! No tap water available - given ice and boiling water I am done flying with Ryanair"

Pro: "Food was hot and tasty."
Contra: "Near 2 hour delay."

Pro: "Nothing"
Contra: "Dirty seats, tables and floor. Both times we checked in and because we didn't pay for early check in we all got separated despite there being room to all sit together or at least in pairs. Had to pay to move to sit together. It costs £80 to bring a suitcase for the hold, however if you don't pay for priority boarding your handluggage gets placed in the hold anyway despite there being more than enough space in overhead lockers. If I had known how much it would be to pay for the 'extras' which area really basic requirements, I would not have booked with Ryanair. Next time I'll be going with another company who actually provide a basic service"

Contra: "No reveling seat, no water available and no jet way."

Pro: "Accessibility guys in both Bergamo and Manchester were brilliant."
Contra: "Delayed for 2 hours the first hour was on the departure boards - fair enough but almost all of the second hour was on the plane with hardly any information at all."

Pro: "Nothing"
Contra: "Delayed flight then held in pens for ages then held on the plane too."

Pro: "Ryanair still not putting their customers first. Poor experience checking in online. Had to use online chat which needed several attempts to get an answer, be careful calling Ryanair as they charge 13p per minute"

Pro: "Flight was on time"
Contra: "Couldn't take on bag as not priority. Booked extra leg room seats expecting priority but no longer Won't travel with Ryan air again"

Contra: "30 minutes waiting, New lugguage policy!"

Pro: "Boarding was relatively quick"
Contra: "Left late and the staff were a little rude"

Pro: "Left 15 mins late due to idiots not making the gate on time and luggage having to be found for them and arrived on time in Manchester so well done Ryanair!!"

Contra: "As we landed at las palmas the passengers were screaming as we had turbulence, no one from the crew tried to ease their fear."