Găsește zboruri ieftine către Niagara Falls

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Contra: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Pro: "I liked food, drink, service and entertainment."
Contra: "I disliked seat, a bit."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "The cabin crew was very kind. The kofte tasted good."
Contra: "They "board" an hour before takeoff but there weren't enough seats at the gate, so for half an hour, no one actually boarded, we just stood or sat on the floor with our carry-on."

Pro: "Flight attendants are super friendly and helpful. The food was excellent."

Contra: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Pro: "Always excellent"

Pro: "Crew is amazing food is good plane is clean and comfortable"

Pro: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Contra: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Every thing"
Contra: "Nothing"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Contra: "Flight was canceled and I missed all subsequent connections"

Pro: "food"
Contra: "leaving late"

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "I enjoyed the flight to Istanbul but on the return flight they told me at the exit door of the plane that my stroller for the kids will be in baggage claim. The stroller was. It in baggage claim, the Turkish airline representative could not help or prove de a phone number for me to contact somebody indicating although she has the Turkish airlines uniform she works for swissport. 90 minutes later they said they might send the stroller to my house if found and that I may have to cover the cost as Turkish airlines will not....... terrible service terrible experience and I will never fly with Turkish airlines again"

Pro: "The food was amazing."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "Staff on plane were friendly and respectful"
Contra: "Landing was rough , boarding gate is isolated from amenities"

Pro: "The crew was friendly. The entertainment package was good."
Contra: "The food was terrible. Very dry. Warm at best. The temperature of the cabin was too warm. Passengers were fanning themselves to try to cool down. Water should have been offered more frequently. The crew was noisy as they passed through the aisles, making it difficult to sleep."

Pro: "The service and entertainment!"

Pro: "I liked the service and the food."
Contra: "It could have been on time flight."

Contra: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "Comfort, good quality meal, on time"

Pro: "Moved into business class much more leg room"
Contra: "Nothing"

Pro: "Is the number six flight with Turkish Airlines and what an amazing company. Great food, great staff, just an overall quality company."

Pro: "Great Cabin Service, Great Food, timely arrival and departures."
Contra: "Ground Staff Service in Mumbai airport. Could improve a lot. Specially compared to ground staff service in Toronto & Istanbul airports. On all flights legroom was kind of limited in the Coach seats."

Pro: "They gave me the exit seat when I've asked them."
Contra: "there were hair in my food 2 times in the flight, flight assistant didn't do anything except for changing the food for me,They didn't give me any menu, for the choice, I've asked for steak as the meal & they told me, they ran out of steak, there were fight in the flight at the beginning & the crew were standing and doing nothing, overall that wasn't what I've expected from Turkish airline & I never had that experience before"

Contra: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"

Pro: "actual flight ok"
Contra: "The Gate agent in Houston was not smart. 3 big mistages - 1. did not give us our baggage claim tickets. 2 . did not sit us together on the overseas flight (we are married and thats a long flight) 3. She did not ticket my husbands bag to go thru to Bucharest and it got stuck in Istanbul for 2 days."

Contra: "Perfect. Nothing to complain about."

Contra: "Some of the menu items were not available during the flight. Turkish food was not available."

Pro: "Food and crew were good on flight."
Contra: "Groumd crew at the ckeck-in desk was not goof. When she gave seat assigent, she was lying yo me or no knowlegde of fleet."

Pro: "everything!"
Contra: "nothing"

Pro: "The crew was amazing. Kat and the other stewards were very friendly."
Contra: "Maybe the option for free upgrade to first class if flight is not full??"

Contra: "Delays were unfortunate, but the gate area at LaGuardia was way too crammed, hardly any seats, and poorly organized"

Pro: "Crew was amazing."

Contra: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."

Contra: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."

Contra: "Good"

Pro: "Good snacks"
Contra: "Nothing"

Pro: "Extra leg room was great"
Contra: "Entertainment system was flickering"

Pro: "Enjoyed the ease of check in the spacious gate and the cleanliness of the planes cabin"
Contra: "No complaints"

Pro: "Crew were helpful and pleasant"
Contra: "Seating was uncomfortable, cabin was cold and no blankets available, food was just ok, plane had lots of empty seats yet everyone was squeezed into 3 in a row making it uncomfortable, no updates from captain or crew as to where we were in the flight....."

Contra: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."

Pro: "The quickness of boarding n the crew"
Contra: "the landin n small seats"

Pro: "On time, great service, a lot of legroom."
Contra: "Nothing."

Pro: "Good movie choices"
Contra: "Too cramped. No leg room"

Pro: "Left on time all went well in Atlanta"
Contra: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Contra: "Z"

Contra: "was a difficult transition from delta to west jet in Toronto and we almost missed the flight"

Pro: "I was able to pass the time with ease. A+++ in flight experiences. Great airline staff and awesome food."
Contra: "No complaints whatsoever."

Contra: "Could not get the boarding pass to print at the self serve kiosk. Had to wait in line for assistance."

Pro: "Delta and Westjet staff are of great help to me."
Contra: "Not applicable"

Pro: "The staff is very friendly. Most pleasant airline I've flown with."

Pro: "On time as scheduled."
Contra: "N/A"

Pro: "The gate agents were gruff, but helpful. Stewards were super friendly."
Contra: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."

Pro: "Left early and arrived early."
Contra: "Smallest bathroom on a plane I've ever seen. Could barely sit down without my knees banging into door or wall."

Pro: "The flight attendant named Steven went so far beyond the call. He was attentive, he fixed our video system when no one else could and when he learned we were celebrating an anniversary he brought us a present. He was awesome!"

Pro: "Refurbished plane. Lighting was good"
Contra: "No TV screen"

Pro: "Kind bar"
Contra: "Booked my flight and paid to pick my seats. Did not end up getting the seats I booked. Boarding and departing was extremely slow."

Pro: "Overall the actual flight was good..landing was kind of hard but I'm alive so not stressing that"
Contra: "..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice."

Pro: "Row 40 was uncomfortable due to inability of seat adjustments."
Contra: "Couldn't adjust seat"

Pro: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Contra: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Contra: "No space in the seats"

Pro: "Crew"
Contra: "3 hours there before the departure."

Pro: "red"
Contra: "red"

Contra: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."

Contra: "Not a fan of having "final boarding call" announced to run to the gate, only to sit on the plane at the gate for 30 min because of a scheduled delay at my destination. I know the flight wasn't very full, but that cost me an opportunity to eat dinner. I had to cancel a fast food order because I thought I'd miss my flight!"

Pro: "That a delta plane actually had seat back video screens- First delta flight ever that I've been on that did. But every ones screen froze up just over an hour into the flight."
Contra: "Even though the Atlanta to Toronto arrived 'early' I had barely 20 minutes to get to the other plane- I would not have made it with out the amazing staff of weather and the Toronto airport. I use a wheelchair and even zipping through as fast as I could I was 15 minutes late arriving at the gate. I booked this flight thinking I had at least and hour and a bit between flights. Thankfully others on my flight were also late so the Ottawa bound plane did not leave on time"

Pro: "When you are delayed, there is not much to commend."
Contra: "Delayed. That pretty well says it all."

Pro: "The crew was good and the flight was smooth."
Contra: "Somehow we were double booked and double billed. We got to the airport 3 hours early and checked our bags. All 3 were lost and searched. Everything was put back precariously and there was shampoo and lotion everywhere."

Pro: "i love the view from the window seats and that I was able to relax and the snacks."

Pro: "Plane was comfortable"
Contra: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"

Pro: "The speediness if the crew to get the flight boarded and in the air, entire process form boarding to unboarding was about an hour."
Contra: "Plane was loud and very stuffy, but the flight being so shore made it managable, overall good flight."

Pro: "Good flight, comfortable; good food."
Contra: "Entertainment system kept failing"

Contra: "I travelled from usa to canada on 7 nov and after 2 hours waiting in airport they informed us that due to some issue Delta can not deliver our bagagges also one of Delta airport's staff behaved very badly (his name was Manny) , helpless and rude.I missed an important dinner meeting because of not having any suitable dress. I have many friends and family who lives in canada and usa but by facing this bad behaviour and problems never ever recomnd your airline to any of them."

Contra: "No drink service. Hardest seats. Terrible seat condition"

Contra: "was not able to check-in on-line -WestJet website directed me to Delta & Delta web-site directed me to WestJet. was not able to check in using kiosk at terminal, counter staff could not explain why. WestJet was unable to add my TSA pre-check to the ticket so I had to wait on security lines. will never fly Westjet again, will use Air Canada or American to get from NY to Toronto"

Pro: "Boarding process was handled very nicely, meaning good instruction without being matronly or demeaning. Seating in first class is comfortable. Crew was efficient but not overly friendly. Entertainment options were quite good."
Contra: "Overhead bins are the size of a bathroom medicine cabinet on this CRJ-900. Food options in first class are lacking. Only snacks and then, only crisps cookies and bananas. Would like to see sandwich offered or at least some premium snacks. Wine replenishment is done very sparingly."

Pro: "Larger ore comfortable plane"
Contra: "Bad snacks, bad wifi, no cart for luggage"

Pro: "The crew was really fantastic and friendly"

Pro: "Everything was perfect"

Pro: "Service was on point, very happy with te service and comfortability as well."
Contra: "It was a bumpy ride all the way....unable to rest...j know I'd probably beyond your control, but can we re consider a different route, altitude? Jk"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Awful"
Contra: "Everything"

Pro: "The flight was smooth, the service was friendly, and the food with plentiful."
Contra: "Too much activity in the cabin during the flight."

Pro: "Food provided, staff kind"
Contra: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Pro: "Entertainment options."
Contra: "Service was poor, seat did not recline, and the food was terrible."

Contra: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pro: "Friendly hostesses"
Contra: "Flight was delayed 3 hours"

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Contra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "Flight crew very nice"
Contra: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Pro: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Bording was good and general flight ok"
Contra: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Pro: "Lovely staff, good food, great movies."

Pro: "Very friendly service!"

Pro: "The flight crew was nice. Plane departed/arrived on time."
Contra: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Contra: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Pro: "Very friendly crew"

Pro: "Just great crew."
Contra: "Not comfortable at all and will not book KLM again."

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contra: "Not much to comment on here."

Pro: "That we didn’t crash"
Contra: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Pro: "No chargers or tv on planes"
Contra: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Contra: "The bags where damaged from the staff"

Pro: "They were awesome."

Pro: "Food and staff were great"
Contra: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pro: "Boarding was very efficient."
Contra: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pro: "Very good flight, excellent service and good food."

Pro: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Contra: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Pro: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pro: "Service was good"
Contra: "Delay"

Pro: "Excellent service"
Contra: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Pro: "...The transfer at JFK was terrible"

Pro: "Delays and no proper customer service."

Pro: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Contra: "Would be nice if there was wifi on board"

Pro: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Contra: "Only 1 drinks round on a 3h flight."

Pro: "Very friendly and helpful crew."

Pro: "pleasant"
Contra: "Pleasant"

Pro: "Left on time, arrived ahead of time. Baggage arrived very promptly. Seats comfortable."
Contra: "Very limited movie choices on inflight entertainment. Seatbelt short, unable to keep secured except sitting straight in seat. No food which is now typical most domestic flights 4 hours or less."

Pro: "Services were appropriate for the time of departure and length of the flight."
Contra: "Nothing really"

Pro: "Economy class product offers good value for money."
Contra: "Boarding processes could be enforced consistently."

Pro: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."
Contra: "The cabin crew was very friendly and helped me to move from a center seat to an aisle seat. They were good natured throughout the flight, especially one gentleman. The main meal was also surprisingly tasty."

Pro: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Contra: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Pro: "Great dinner, and unlimited ice cream! Crew are cheerful and helpful as always."
Contra: "After status flyers boarded first, general boarding call was for all remaining passengers together! First time in my experience a full wide-body aircraft boarding was not by row. Predictably, the process was slow and chaotic. Last minute switch from a 777 to an older, non-refurbished 747-400. Entertaiment system contents are still great, but the screen is dim and outdated by today's standards. But I would just fill this as luck of the draw."

Pro: "The refurbishments of the 777 aircrafts has definately improved the experience. Passengers were given full liberty to the entertainment unit. The one thing that gives that niche to the flight experience are the crew - I must say I have had 8 flights in the past 6 weeks but the crew of this holland airlines have been great on all klm flights. Please keep up the good work - your attitude is everything!"

Pro: "entertainment options"
Contra: "lack of USB or other power outlet to charge my own devices, poor responsiveness from crew, skimpy breakfast (it was a way-too-salty quiche), tighter seat options than my first leg of the flight"

Pro: "I usually don't like the food on the plane but the food with KLM was great!"

Pro: "on time, luggage arrived."
Contra: "uncomfortable. No actual food or entertainment."

Pro: "The seats"
Contra: "Could have more choices of food and drink"

Pro: "good entertainment choices"
Contra: "my pre-arranged seat was changed without notice."

Contra: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Pro: "Food was good"
Contra: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Pro: "Same as above."

Pro: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Contra: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Contra: "Poor quality of announcements in Warsaw for boarding times."

Contra: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Pro: "the crew was very good, the seat could be a bit bigger in economy class"

Pro: "Entertainment"
Contra: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Contra: "Service"

Pro: "Free Services very good"
Contra: "It is hard to believe that embarking/disembarking a plane from an European capital to another is still done by bus in the year 2019. Moreover the security check in Warsaw was painfully slow and I almost missed my conection to Toronto."

Pro: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Contra: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Pro: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Contra: "Long flight hours."

Pro: "Everything"

Pro: "Food/drink options"
Contra: "Boarding process. Flight delayed"

Pro: "30 minutes late on boarding. No communication for reasons"

Pro: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Contra: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."

Contra: "The plane was having a 25 minutes delay before leaving. It will be nice to offer some chips also as a curtesy"

Pro: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Pro: "Normal in-flight service but nothing special."
Contra: "Small plane."

Pro: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Contra: "Nothing to mention."

Pro: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"
Contra: "most everything was fine especially since I had a short connection in Warsaw but they made me pay 20 euro in Bucharest, ROMANIA for my piece of checked baggage (it was less than 23 kg) & according to my itinerary it should have been free so in a sense I feel cheated & robbed & it does not leave a good taste in my mouth about using you or them in the future (I have the receipt for 20 euro & would like to have that money refunded) Steve Young"

Pro: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Pro: "Crew was great."
Contra: "No on-board entertainment."

Pro: "crew was very good and friendly"
Contra: "vegetarian meal contained no protein"

Contra: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Pro: "Easy long travel very comfortable"

Pro: "Ground crew did a good job rescheduling and arranging hotel"
Contra: "The flight was cancelled"

Pro: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Contra: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Pro: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Contra: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Pro: "Everything"

Pro: "Nothing"
Contra: "The flight and the food All complete horror"

Pro: "Friendly staff, clean airplane, electrical sockets available."
Contra: "Flight was delayed. No efforts to ensure transit passengers are given priority. Spent hours waiting for the connecting flight."

Pro: "The flight was smoothe"
Contra: "Boarding was a mess and is always a mess"

Contra: "Boarding started at least half an hour late."

Contra: "Baggage fees"

Pro: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Contra: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."

Pro: "Very helpful staff during boarding very good dinner"
Contra: "breakfast meal - very dry sandwich with only one slice of cheese no internet access during flight inability to use headphones during take off and landing"

Pro: "The 787 Dreamliner was nice, and the business class seats are roomy. And the ticket was priced right!"
Contra: "They lost my luggage in the outbound direction and no-one appeared to care. When I called the number that they provided frequently no-one answered. Even when I finally got through, no-one could provide me ANY information as to the whereabouts of my bag. It finally showed up on the last day of my stay, but it was delivered to another hotel (which I only figured out after about 10 phone calls). Also, they offer perhaps the worst in-flight video selection I have ever seen."

Pro: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Contra: "Nothing really."

Pro: "nice plane"
Contra: "entertainment system did not work properly,food was worse than fast food,cabin crew was average at best."

Pro: "Great crew and the flight was very nice. Boarding was done as quickly and orderly as possible."
Contra: "I don't really have any complaints about this trip."

Pro: "Got us home to Toronto from Warsaw in one piece and affordable."
Contra: "food was too simple. "Dinner" was so poor after 6 or 7 hours, we only received half a sandwich and a dessert. The seats did not give us a lot of movement. My husband could not even put down his tray table because woman in front pushed her chair back. In general, there was not a lot of English speaking from the stewardesses. Very strong Polish accents made it very hard to understand what they said on the speaker. Not too many choices of English movies."

Pro: "Good pilots helpful crew, nice new Dreamliner plane, good food"
Contra: "Delayed by 50 minutes take-off = waiting long for boarding Poor touch-screens (not enough sensitive) of entertainment sets"

Pro: "Good movies and low cost tickets."
Contra: "The crew seated an alcoholic next to me and refused him alcohol. He bullied me and them all night to procure him alcohol and they were no help to me. He said they knew he was an alcoholic and wouldn't serve him but that didnt stop him from trying or from pushing me to get him some. He got up a dozen times, looked sick, and for the last 2 hours fidgeted and muttered and moaned. If they knew he was in such rough shape, why allow him to fly and why allow his behavior towards them or me? The food was gross!"

Pro: "The flight crew was good; food was okay, not great, but okay. Entertainment selections were average."
Contra: "The seats were very uncomfortable; although I had an exit row seat with extra leg room I found the seat to be uncomfortable and was very glad for the flight to be over."

Pro: "Comfort and crew excellent"
Contra: "Food not as good as Turkish air"

Pro: "Good seats and tv viewing selection"
Contra: "Poor selection and quality of food"

Contra: "The flight was about 5 hours delayed."

Pro: "Price was right. They were on time. Warsaw airport is good for layover: short or long (hotel and food both affordable and high quality). Staff was kind. They deliver the primary purpose of air travel: get you on the destination safely and on time."
Contra: "Single suitcase on transatlantic flight: no warning for this anomaly and confusing/inconsistent process for paying for second luggage. limited seat selection even a day before takeoff (exit row seat for basketball player not available). Limited entertainment options (only American movies are "blockbusters" and without subtitle; audio is not great)."

Pro: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Contra: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Pro: "Really spacious, clean and comfortable"
Contra: "Good service but not top of the line "go out of their way" service"

Pro: "Nothing was amazing. Worse thing is the luggage -- they only allow 8kg as carry on, You can hardly carry anything more than a computer and the actual TUMI carryon bag with that."
Contra: "Lots of unhelpful, depressed people, servicing the company and this particular flight at the airport in Copenhagen. Worse thing of all is the luggage -- they only allow 8kg as carry on. You can hardly carry anything more than a computer and the TUMI carryon bag with that.with that."

Pro: "The crew was generously serving me and the price was more reasonable than any other."
Contra: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

Pro: "We were lucky that the flight was not full, more space and comfort. Our special meals ordered in advance were provided how ever a little limited Flight was generally smooth and we arrived earlier than scheduled even though we have left later than scheduled. Great service. New, Clean and comfortable aircraft The process while in transit at Lomé was fast and simple."
Contra: "The fasten seatbelt was constantantly on (not only while in turbulence) Though we had two full rows available for us, the seat handles could not be lifted; hence the full row could not be utilized... No entertainment at all. This can be advised ahead for you to come with adequate tablet."

Pro: "The better question is what did we not like."
Contra: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"

Pro: "Surprised and delighted to be served a tasty sandwich and fruit drink plus glass of wine on a 3 pm 2 + hr flight from Lisbon to London"
Contra: "Seats uncomfortable"

Pro: "Seats were Comfortable"
Contra: "N/a"

Pro: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Contra: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Pro: "Left on time, arrived on time."
Contra: "Nothing"

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Contra: "Entertainment"

Pro: "Good service, nice meal."
Contra: "No USB ports or movie choices. Entertainment screen very small."

Pro: "Nice and clean aircraft, snack on the way to Lisbon"
Contra: "Cramped seats (very),"

Pro: "Excellent layout, excellent service."

Pro: "Staff were pleasant"
Contra: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Pro: "I was on a 7 hour flight and the TAP airline service was very good. I had requested a vegan meal and they were able to accommodate me with no problem. Also they had a great selection of movies."
Contra: "I didn’t like that all the soap dispensers in both bathrooms were empty the whole flight. But good thing for the wet naps they offered and antibacterial I had in my purse."

Pro: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Contra: "Entertainment system was wonky throughout most of the seven hour flight."

Contra: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Pro: "The name on ticket had the wrong last name for second passenger and they were not helpful. Only solution was to purchase an additional ticket. Not part of my budget. Poor service from gotogate and TAP Portugal in Barcelona. Very upset and sad."

Contra: "The space/seat size was very limited"

Pro: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
Contra: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."

Pro: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Contra: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."

Pro: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Pro: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Contra: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Pro: "the crew"
Contra: "the flight hours."

Pro: "Great comfy seats, checking was a breeze and the staff were friendly"
Contra: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Pro: "New plane. Seats ok"
Contra: "Very long wait for boarding. Overcrowding of bus. Food insufficient and mediocre though business class"

Pro: "Hot food and real utensils Good entertaining selection Very nice staff"
Contra: "Everything went well."

Pro: "The food dish was pretty good and there were many options for food."
Contra: "Space - there was zero and we weren't able to upgrade our seats. Big bummer on a long flight!! Also, our flight attendent would give us half full glasses of water... I didn't realize I needed to buy a few bottles of water before getting on the flight to be stocked. She sid this with all beverages. There was zero organization in the boarding process."

Contra: "Your change and return policy is a ripoff."

Pro: "I did like the crew and food were great!"
Contra: "I am very unhappy as I paid extra for my seat selection and did not get a window seat. I will be following up about my complaint"

Pro: "It was all ok"
Contra: "I took 3 TAP flights while in Europe, and they were always late!"

Pro: "Lovely crew, nice breakfast, ON TIME!"

Pro: "On time and the plane may have been the cleanest aircraft I've ever been on."
Contra: "Nothing comes to mind. All in all, a very nice travel experience."

Pro: "Left on time. Served food and drinks. Friendly staff."
Contra: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Pro: "The service they provided us reminded us of how airlines used to treat their customers in the past. Meals were provided as was entertainment (there were individual tv screens for us to watch movies on) all for no additional cost to us. From the customer service to the services provided and the legroom on the flight -- everything was more than what we expected and we would consider flying TAP Portugal again."

Contra: "Fact that was not clear I would have to pay to check bags."

Pro: "Flight Time was short and arrival and departure times excellent."
Contra: "Could have had more recent movies and more variety"

Pro: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"

Pro: "Cabin crew very friendly and helpful. Food very nice -- unusual mix of dishes for airlines!"

Pro: "Flight crew"
Contra: "Older tv screens on seats with fewer choices in movies"

Pro: "Flight was comfortable, food good, attendance excellent"
Contra: "Arrived in New York on American Airlines. No one knew about TAP. Information desk did not know either. Took some time and many question to find out where TAP located. Frustrating."

Contra: "I cannot think of anything - our connecting flight was delayed and TAP was incredibly proactive and had a van waiting to rush is over security -overall - fantastic service"

Pro: "There was confusion in the boarding time. We were brought in a line to the entryway of the airplane and then held in the "arm" standing in the heat smelling jet feul. I felt badly for the pre-board epople who were elderly or with children. The crew explained and apologized once we were inside but that did not help the passanger discomfort while in line. No chairs for elderly, for example--or allowing us to go back to waiting room."

Contra: "When I travel in a low-cost airline, I don't expect much, but I do expect the plane to arrive on time. My plan included a flight from Boston to Lisbon and then to Málaga, but at the end I received a delayed trip from Boston to Lisbon, an unexpected visit to Madrid to finally arrive to Málaga, just about 12 hrs late. My declared luggage arrived two days later, after a ton of phone calls to the airline. To make things worse, the jack of the earphone given by the airline broke inside my computer and I can't listen to it anymore. Could it be worse? Yes, but that doesn't help me a bit."

Contra: "Food was mediocre. Very little front r Oom when seats in front were reclined."

Pro: "The side was not very bumpy."
Contra: "The service of the flight attendants"

Contra: "As to entertainment, I would at least like to have a map to see the current position of the aircraft. I understand that on short-haul flights, there is not a need for much entertainment"

Pro: "Only the price point."