Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Everything was great, thank you.
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Contra: "More leg room and reclining seats"
Pro: "Flight duration"
Contra: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Contra: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Contra: "Not having a 3+ hours take off delay"
Contra: "All was fine"
Pro: "It's the cheapest you can get"
Contra: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Pro: "One of the very rare on-time, efficient and smooth flights with Wizzair. Check-in was fairly quick and incident-free, despite some of the other passengers reporting problems with the procedures and the staff. Boarding was quick and the flight actually arrived 10 minutes earlier than scheduled."
Contra: "As usual, the cabin crew is adequately polite, but not overly friendly, the food & beverage range is mediocre and overpriced at best and the entertainment is virtually non-existent."
Contra: "Both flues were really delay really disappointed"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "It was hot and stuffy and dirty"
Pro: "Price of ticket"
Contra: "Seats are terrible."
Contra: "Application instruction on baggage hande king and que to boarding."
Pro: "On time without any delay"
Pro: "The flight arrived ten minutes early at our destination."
Contra: "Extremely small and uncomfortable seats even for a small person."
Contra: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Contra: "Not even a roll for a 5 hour flight! They ran out and then wanted to charge £3.50 for a coffee when they ran out of food to even buy! Staff were not friendly at all."
Pro: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Contra: "Everything was good"
Pro: "Nothing really"
Contra: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Contra: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Contra: "Extra charges. £35 to check bags in"
Contra: "Flight was delayed by 45 mins, and on board there was no water in the bathroom basins. This was known by staff, but they didn’t warn me as I went in, so I didn’t find out until I had already put soap in my hands"
Pro: "The staff and flight were top knotch . Could not fault them ."
Contra: "Nothing to dislike ."
Pro: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Pro: "Absolutely nothing"
Contra: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Pro: "The people are very rude no cooperation"
Contra: "The crew was very rude"
Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pro: "Comfortable seats. I chose premium price so no issues at check-in. Staff was fantastic! This was my first WIZZ Air flight. It will not be my last!"
Contra: "Boarding did not provide order as everyone crowded to the front. Needs better lines."
Contra: "Priority: advantage only on call. Afterwards no adantage afterwardsroom for hand luggage"
Contra: "Altough I bought prioroty boarding, the ground handling staff did not take this into account so everybody boarded the same time."
Pro: "Cheap flights and convenient airport"
Contra: "Seats uncomfortable and hot"
Contra: "The approach of you, all together, should improve, be friendly, more can do attitude...Was not good at all, think to fly again with Wizz or NOT!"
Pro: "Wizzair suggestion to compensate us"
Contra: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Contra: ""Wizard of Oz Airlines" I'm surprised the pilots didn't ask for another hidden fee! Please book a full fair on a major carrier instead of hidden fee fiasco at the airport. headaches before a flight. Keep in mind no wizz staff to talk to before flight or in Budapest. Private contractors from airport do all the check in process and departures."
Contra: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"
Pro: "cheap, on time"
Contra: "no reclining chairs, no water free"
Pro: "Staff aboard the aircraft were very nice and so was the passengers."
Contra: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Contra: "The application doesn't allow to add carrier bag check in and we paid high fee in the airport"
Contra: "Long wait in line to get on the airplane, No bathroom availability!"
Contra: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Pro: "On time."
Contra: "Nothing much."
do not use Ryanair, delays of more than one hour
They did not Tool uș to TLV as We hâd to do Corona test
Pro: "Friendly ground staff at Alicante airport."
Contra: "Airplane was dirty, floor covered in food from previous flight."
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "From pillar to post not one delay."
Contra: "Being on time + quiet fellow passengers"
Pro: "No issues - everything went smoothly"
Contra: "There are no nets on the back of the seat in front of you to put things like water bottles - headphones, books etc."
Contra: "Pointless paying for priority boarding as staff just let both lanes board at the same time"
Pro: "Good pilot"
Pro: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Contra: "They must obey EU laws!"
Pro: "There was no legroom, the sandwiches is missing (not available at all)"
Contra: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Contra: "Niente.....organizzazione pessima il crew,unica spiegazione e che una giornata troppo affollata!!!! Pessina orgazione...neanche aqua oferta...tutto sulla nostra sofferenza."
Pro: "Great crew. :)"
Contra: "Landing a little bumpy this time but overall a good flight."
Pro: "On time flight and decent boarding process (not too much fuss over baggage size and weight)."
Contra: "Seating policy - it’s ridiculous to charge passengers to be seated together, even if they’re flying on the same booking. It only leads to on-board seating “trades” and negotiations to get people to agree to swap seats. Embarrassing!"
Pro: "Flight on time."
Contra: "Better way of boarding as priority boarding still involved a long wait and it was far from clear which line to stand in."
Pro: "We arrived at our destination"
Pro: "The price of the ticket was cheap..."
Contra: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."
Pro: "Maria, the beautiful, friendly flight attendant. Manuel was also really nice."
Contra: "The surprise cabin bag fees. They should tell you this information at the check-in desk, not as you're about to board the plane."
Pro: "They denied the me boarding,I want my money back"
Pro: "Like? They ripped us off, so there's nothing to like."
Contra: "€70 per person fee for not printing a boarding pass 2 hours prior to departure. No JTR kiosks to even try doing this. The check-in was not avail' via the app. The Skyserv staffer lied to us about sending an email notice & SMS about this. There was ZERO flexibility by the Skyserv staff to enforce this horse$#;t policy, just a hardlined pay the fee or don't fly. Thus we had to double, triple the cost of our flight just to get to Athens. JTR is worse than flight terminals in Iraq & Afghanistan. The flight - who cares, they ripped us off, made our morning miserable, and we'll never fly RyanAir again."
Pro: "Although I had a 40 minutes flight, it was really good. The crew were very amiable and fun. All amazing!"
Pro: "Good customer service."
Contra: "The waiting to board was long and our flight delayed so I almost missed my bus if had I would have waited 4 hours"
Pro: "Friendly crew."
Contra: "Hour late departure , which is a frequent event... perhaps due to summer weather. Putting a two year old sitting alone, away from parents and insisting parents should make arrangements with other passengers. Standing outside the plane another fifteen minutes."
Pro: "Crew was nice"
Contra: "Baggage policy is very unclear. Boarding procedures are slow and inefficient. Seats are uncomfortable. Air didn't function and the flight was very hot."
Pro: "They were professional and efficient"
Contra: "It was required to check in prior to arrival to airport to avoid a fee. I did not have internet access still I arrived. I had to pay 55 euro for a simple check in. Not fair to folks who do not use data for internet nor WiFi. A email could be sent 72 hours but that does not mean people check all emails or they even have access to the web. It’s not a fair or smart business move, I will not book with them again."
Contra: "Crew at the door was rude. They stopped us and tried to charge us 50€ for one of our luggage because of the size, when other passengers with the same size of luggage were passing just fine. Terrible service. The aircraft had no leg room and was hot inside. We will never book a flight with this airline again."
Contra: "Two hours delay"
Pro: "Clean and efficient with good staff."
Contra: "Why do I have to sit with other people whom have been purposely separated from their wives family & friends ? I know the answer because Ryanair have now adopted the Jet2’s system of ensuring although you book together you definitely won’t seat together! ( Unless you pay the premium to sit side by side as 99% of the worlds airlines do as a matter of course!)."
Pro: "Got from point A to point B without any hassle. I passed out as soon as I got on the plane and there was nothing that kept me from sleeping."
Contra: "Boarding seemed a bit tedious and there was a lot of unnecessary standing around."
Pro: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Contra: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."
Contra: "Very long walk on landing"
Pro: "The crew"
Contra: "The seating arrangements. It seems all the passengers were separated by purpose. No one set with their spouse."
Contra: "The airline made us go to the gate where there was no seating, though they knew the flight was an hour late, so we stood for an hour, before being told we had to check carry on bags in the hold, carrying computers,valuables, batteries, and drinks in our hands (not possible). Card payment on board was disabled. Payment in the currency of the departing country was impossible."
Pro: "Flight itself was pretty standard and cabin crew were very friendly."
Contra: "I've never met a more unprofessional individual in any line of work than the Ryanair gate agent boarding our flight in Rome. She was extremely rude to everyone and even berated several passengers, including those who didn't speak English. Multiple passengers who witnessed this asked for her name so that they could report her to the airline... she refused to give it. Such conduct should not be tolerated by any company, but is especially poor form for one like an airline in the customer service business. I'll make every effort to avoid Ryanair in the future just because of her."
Pro: "Priority boarding was great."
Contra: "Flights delayed significantly on outward and return journeys with no one providing any detail regarding next steps or estimated departures. But it was alright once things got moving."
Pro: "It got me home."
Contra: "Firstly, there were no sandwiches (hot or cold) available on a late afternoon flight, so the remaining food options were poor. Secondly, my £7 Gin and Tonic that I'd hardly touched slid right off the frankly useless trays and into my lap. The flight attendant literally threw me a few paper towels to help. I spent the remaining three hours of the flight soaking wet."
Contra: "Just not nice . I know it is budget but whole experience was nasty"
Contra: "You charged me an extra 150 Euro because I did not receive your e mail and could not register on line my flight. I complained at Airport in Greece and no one would assist me. I am writing the NY Times and Washington Post about your strategy to take extra $ from first time flyers of your airline. Shamfull !!!! Harris R Ghersin Professor International Business The Lubin School of Business NYC."
Pro: "Decent if you're ok with the baggage restrictions. They checked individual passengers' carry on. Liked the low prices. Prompt. Took me to my destination and that's all I needed. Before you book, check the extras you'll want and adjust fare price."
Contra: "Didn't like all the add on fees but that's why fare is low. I was ok with the minimum and just added early check in with assigned seat and fee for 1 checked bag. Don't expect any extra frills."
Contra: "The plane was dirty"
Contra: "Customer service department did not follow through on their commitments 3 separate times, as a result we had to buy another set of tickets as they cancelled our first. I contacted them 5 times before departure and every after sending them the chat box detail, they say I did not contact them. I think this airline is a scam! Will never fly them again."
Contra: "I understand that this is a budget airline, but i think just because it is a low cost airline, the staff shouldnt also treat customers lowly too. The agent at the desk with an ID number of 2456 was rude and told my friend in a rude manner "you ahouod know how to read" without giving clear instructions on how to check in and print boarding passes."
Pro: "I can't think of any."
Contra: "Rude gate staff at Otopeni Airport insisting I place my hand luggage in the hold until I informed them I had priority seats. The whole concept of priority boarding goes out the window as boarding was via a bus"
Pro: "I have postponed return flight for personal issues. Thanks I booked "bussiness" tickets I had to pay just 13€ in the change. I think bussines ticket may include a small drink and snack. could be provided on ground, in the cue, everybody could see VIP treatment and avoid cost of transportation and managing on board. Priority Boarding its "affordable" to everybody, first row...also...but this snack would means almost no money but differetiation to those customers"
Contra: "In general I don't like to flight with Ryanair its something beyond me, no reason but I feel uncomfortable, I feel meat, not human, like I had no rights. Acttyally never had any problem with crew, but with "handling" people in the desk, people in the gate, whose if im not wrong are not "Ryanair" Sometimes I think if Ryanair promote this, or just hire them from jail but (with exceptions... ) i have often see ugly and unpolite people, that u feel are looking for your fail to get your money than provide a service."