Găsește zboruri ieftine către Sonoma

Pro: "Departed on time. Courteous staff."
Contra: "I had a continuing flight in first class but was not allowed entrance to the first class lounge."

Pro: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Contra: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."

Contra: "WC size (too small) and location ( way too close to flight staff and food section)"

Pro: "Staff on the plane is fantastic."
Contra: "No option to pick a seat in economy class."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Service is great, planes were on time or only minimal delay. Wifi access, food is pretty descent, blanket and pillow plus small package with toothbrush. Stewardess very friendly and helpful!"

Pro: "empty seat next to me!"
Contra: "more cramped than akld to doha"

Contra: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Contra: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Pro: "Food was excellent. Service was excellent."
Contra: "Entertainment was limited."

Contra: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."

Pro: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Contra: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Pro: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "The change of my flight schedule for the entire journey was done without giving me any options (departure flights from origin and return). It would have caused me inconvenience if the change of time does not allow me to adjust my plans."

Pro: "Crew"
Contra: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."

Pro: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Contra: "It would be nice to have socks to put on for when I want to take my shoes off."

Contra: "Delayed"

Contra: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"

Pro: "This review is for return travel from ATL to MAA (Chennai, India) and back. Route: ATL-DOH: about 14.5 hrs; DOH-MAA: about 4.5 hrs; Likes: 1. Baggage check-in process was simple and easy. 2. Meal preferences was good - I'm a vegetarian and on the onward journey forgot to specify the meal preference but the crew had enough inventory to meat the requirements. 3. Every seat was provided with a small plastic pouch/packet/goodie bag that consisted of a eye mask (very thoughtful), pair of sock, toothpaste+brush (very thoughtful), hand cream. This was very useful and effective. 4. Entertainment - options were good and current."
Contra: "Dislikes: 1. Online check-in wasnt easy; towards the end of the process, there is an option to email the boarding pass but this never worked. Not sure if this is something to do with the browser (tried with Firefox, Opera) 2. It would have been good, as part of the online check-in, if the users reminded to specify the meal preferences, etc. I forgot to specify the meal preferences but thankfully the crew had enough of what I wanted. 3. Take a relook at the packaging of the toothpaste tube in the goodie bag. It was sealed in such a way that it was difficult to open it w/o a sharp object. This should have been easier. 4. Seats were the worst part - poor legroom. Worst, the seat cushion is the worst. I think it was just a fabric over a metal seat with minimalist of cushion. ATL to DOH leg was the worst (and the longest leg of the trip). Unless you have open seats next to you it would be a back breaking and painful trip. Seat comfort wise, I would rate Qatar as the worst. Luckily on the return leg (DOH-ATL) next two seats to mine was empty, so was able to stretch and sleep well. DOH-MAA or MAA-DOH seating was little better (think its a older plane; newer planes have worst seats) 5. The website was damn slow while accessing from overseas. Even in the US, at times the website hangs-up, freezes or spins often. 6. Food was ok -dinner and lunch but minimalistic; I didnt see any specific breakfast menu or any coffee served separately (was part of beverage option during lunch or dinner) 7. There was no alert, communication, notification, reminder of upcoming trip via email or text, etc. Many airlines does this very often but Qatar was totally silent on it (they did have my email during checkin). Not sure why."

Contra: "Cabin was too hot and not enough bathrooms."

Pro: "Not much really."
Contra: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."

Pro: "I received email telling me that my fright was delayed and showed the time they told me to be at KGL airport but when I showed the airline was already left because they was no delayed. I had to book another plane to return to US which cost me $1500. Here is the email Dear Mr Muvunyi Good morning This is to inform you that your flight from Kigali QR1378 is delayed due to operational reasons, please be at Kigali Airport for check in at 4PM and check-in will close at07PM. Best regards Jeanne D’arc Uwitije Reservations & Ticketing Supervisor Tel: (+250) 252553500"

Pro: "The airline in general was good, provided a kit with socks, ese plugs,toothbrush and other essentials,good movie choices, overall customer service. They had free wifi which was amazing!!"
Contra: "We took 2 long flights one from morrocco to Qatar and Qatar to dallas. The food on the flights was not the best, one the first one they ran out of chicken meal and only had fish left which was gross, for such a big airline you would also think they give a snack in between meals but they do not.also after giving you the food it took a long time for them to pick up the tray which I thought was unusual"

Pro: "Hospitality"
Contra: "Food"

Pro: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Contra: "The chicken sandwich was horrendous. I saw multiple people take a bite and then put it down and not eat the rest. It tasted terrible."

Pro: "The flight was on time. It was quiet so no boarding issues done quickly. Food was good. Good choice of flights."
Contra: "No Wi-Fi. Grew not a friendly. Seats are very hard after 6 hours. The dreamliner is already aged. The screens are in poor condition already."

Contra: "food"

Pro: "Very nice"
Contra: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."

Contra: "Check in to the boarding lounge was a bit chaotic and there were a lot of angry customers yelling at airline staff. The process needs to be improved."

Pro: "13+ hour flight is never an "excellent" experienced but QA does its best. Great cabin service. Decent legroom. Food is good but not *quite* up to the standards of some competitors. Doha airport is great. Modern, convenient and clean."

Pro: "The friendliness of the crew."

Pro: "Good"
Contra: "Okay"

Pro: "Rhank you dear Qatar for excellent customer service"
Contra: "Food"

Pro: "The staff was good and food as well had a great trip"

Pro: "Crew very helpful"
Contra: "Was requested child meals at time of reservation but it was not available on the day of the flight. The crew tried their best to accommodate the kids.."

Pro: "The entire experience from booking, to checking-in, to the actual experience on board the flight were so smooth, I thought it was too good to be true. Turbulence usually makes me nervous, but I barely felt it on this flight. Finally and most importantly, on such a long-haul flight, the entertainment options were amazing,"
Contra: "The food and the Duty Free shopping selection could improve a little bit."

Contra: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Pro: "A380 - was amazing. Roomy and quite"

Contra: "I bought a ticket from Paris to Tokyo. The one they sold me was with connection in Doha. The time between connections is minimum!! Furthermore, both flights, when we went and when we returned, had more than 30 minutes delay. So in the first one, I almost missed the connection, having to run all across Doha airport, arriving totally sweat to the plane. Furthermore, I have to take care of my back as I have two cervical herniated disks, so I have forbidden to run, but I had no choice so now I'm suffering a lot of pain and started to take my meds again. really an awful experience!"

Contra: "Entertainment unit was average"

Contra: "Everything was wrong"

Pro: "The plane is nice and comfortable. Individual tvs was great."

Pro: "I liked the comfort, the crew, the food and all the rest I specially appreciate the bedroom and the meal in Doha, while I was waiting for my next flight to Kathmandu. Thanks Qatar Airways"
Contra: "I didn't like the waiting to clear immigration in Doha, I had to wait 3 hours in line, only 2 counters were opened and many babies were crying in the line, tired, exhausted with no other option than waiting. I know Qatar Airways is not responsible for this and I don't blame them but be prepared to wait in Doha, which is a beautiful airport by the way"

Contra: "The crew members are forgetful. You have to tell them twice for them to attend for any assistance we need."

Contra: "Flight was very crowded. Completely overbooked. No space in seating. Food was completely terrible."

Pro: "Very friendly crew, nice entertainment, planes are in very good condition"
Contra: "Very limited space for the tall passengers with the height over 180sm"

Pro: "Food was great"
Contra: "No place to recharge phones or computer. Too few movie choices. Poor choices"

Contra: "my preferred selection of food, wine and snacks were not available"

Pro: "Great crew service and food. Great entertainment features."
Contra: "Wish services in Istanbul airport was better. Had to take a bus to the terminal and transfer directions and gate services was confusing and not very good. But this is not the airlines fault."

Contra: "Connection was too long to Dubai"

Pro: "It was to hot on the plane , I told them 3 times and still nothing chaged .... I don't think I fill fly with them on the future."

Pro: "The touch screens and little care packages we got once we were on the plane were great. The food was really good, too, but they ran out of one dinner option before it got to half the plane."
Contra: "The entry to the plane in Istanbul was complicated--double checking at the gate for security and then also the boarding entry. The lines were crowded and disorganized and began late. After we were on the runway, we actually turned around and went back to the gate to let one sick passenger off. the flight attendants went up and down the aisles multiple times opening bins and asking people if the luggage was theirs or not before we could leave the gate again. It was really disorganized and bizarre. The flight itself was fine. The flight attendants weren't overly friendly, and they were missing during longer stretches, leaving passengers to find refreshments on their own. Beyond that, things were thankfully uneventful."

Contra: "No complaints"

Pro: "Lost luggage"

Contra: "They cancelled my seat because of overbooking but they can not explain why? I was able to change my ticket two days later. Unexperienced staff, such a caos at the thy counters."

Contra: "I don't know if something awful happened to them, but this crew seemed preoccupied and totally apathetic. A large piece of luggage fell out of a bin in flight and hit me on the head, and they literally ignored me when I told them about it. I could have been really hurt, but it was as if I wasn't even talking. I also noticed they ignored other people asking them questions as if they weren't even there. Totally ludicrous."

Pro: "Everything abroad was great, service, food, entertainment ..."
Contra: "The airport organization is abysmal.the organization of security is useless. They only accept checking 3 hrs before departure. Why on this good earth wouldn't they let people shop in the transit area is beyond me !"

Pro: "I had eaten only breakfast that day thinking they will serve lunch as soon as we board which was at 1:05 pm. But they served lunch at 4 pm and by the both my husband and I were starved. And then they come and tell us that only one special meal is available and they ran out! It was sooooooo disappointing."
Contra: "The alternate meal that they gave us when we were looking forward to eating our special meal."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "Same as the first flight."
Contra: "Same as the first flight."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Contra: "Free wifi"

Contra: "Vegetarian meals can be better"

Contra: "same as before on luggage as it was directly sent to SFO The security check again was painful as it was just a transfer and we only had 1 hr in between, didnt think there are additional security check again for transfers"

Pro: "Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable."

Contra: "On time"

Pro: "Great good entertainment n crew provided warm and courteous service"
Contra: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Pro: "Good movies"
Contra: "Lack of drinks offerdd"

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Pro: "Every thing"
Contra: "Every thing was nice"

Pro: "Everything was more than perfect. Thanks Turkish Airlines."
Contra: "On board internet must be faster."

Contra: "Seating too tight/ crew staff members at Istanbul airport"

Contra: "Not enough bathrooms. Very long lines to go to the bathroom."

Contra: "No, disappointments:)"

Pro: "Service was very good, an excellent selection of entertainment to stay distracted during the 13 hour flight, and a reasonable rate for the flight."

Contra: "See sbove"

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "With some reason, everything was smooth at Istanbul compare to SFO."

Contra: "Policy"

Contra: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Pro: "As with the departure, everything was smooth for those who had no carry-on laptop"
Contra: "The new carry-on laptop caused a delay of about 1 hr before departure and arrival an hour late, then claiming the laptop was almost a nightmare with long queue after picking up the luggages, one has to also claim their laptops in a make shift station In the baggage claims area. My suggestion is to put the computer laptops in alphabetic order by last name/surname, with the claim ticket,for easier access when picking up. As for departure, probably at check in to inform them that if you have a laptop carry-on so that can be taken care of right away as not to delay departure when they take it at the departing gate. This should be done at check in if in Turkey, or as a transferring traveler, to inform the traveler to take care of that as soon as arrived to transferring destination and for the traveler not to wait until boarding time at the boarding gate."

Pro: "Price, service."
Contra: "Can not take a laptop or Kindle on board (no fault of Turkish Airlines, but still an option available when flying from other places to the US)."

Contra: "We had to wait about one hour after sitting."

Pro: "food"
Contra: "leaving late"

Pro: "Courteous"
Contra: "Nice people"

Pro: "Everything"
Contra: "Everything"

Pro: "Everything"
Contra: "Nothing :D"

Pro: "Turkish airlines is the worst of the worst."

Pro: "Amazing service and comfortable environment. The really take care of you"
Contra: "Boarding Process could be a little streamlined. Guess we are used to the regulated process"

Contra: "It didn't happen and I wasn't notified"

Pro: "The meals was good"

Contra: "they lost my luggage by my first stop"

Pro: "The whole experience was great. After an excellent meal which included drinks before and an excellent wine selection the flt attendants came through and made up a bed for you. This included a cover for the seat, a blanket and a big pillow. As opposed to United where you have to stick your feet in a little cubby the Turkish plane has just an open bench which opens to provide storage and gives ample foot room. I have never slept so much on a flt. Also he bathrooms are much more spacious than others."
Contra: "Really nothing."

Contra: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."

Contra: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"

Pro: "Great service. On time. Friendly personnel."

Contra: "Didn't get meal of my choice. The crew was very friendly and responsive. Overall very good experience."

Contra: "They had one guy checking passports and he was being trained. Someone asked if there was anyone trying to get on the SF flight and a bunch of us raised our hands, but they didn't do anything. We had to run like OJ to make our flight. Not fun. Then the AC wasn't working while we sat there."

Pro: "All aspects except for boarding and transferring ticket..."
Contra: "Lack of Lufthansa staff at check-in. Lufthansa tickets are non-transferable."

Pro: "Good food, service. Love that toilets are downstairs"
Contra: "New planes are smaller and more cramped"

Pro: "Comfort and space comparing to my outbound flight from SFO to Munich. This plane was way older but at least there was a little bit of space. Flight attendants were very nice."
Contra: "Entertainment units kept crushing, were not responsive. Difficult to use and enjoy. Frankfurt airport - total mess at the additional passport control before going to "Z" gates. Crowd of people, huge lines, all disorganized. The control for EU passengers was not so crowded but you couldn't see it at the end of the line, so even people who didn't have to were all crowding in the same cue. Horrible experience and I almost missed my flight because of this mess."

Pro: "Airplane was clean and comfortable for economy class."
Contra: "Because I felt sick I would probably prefer to pay a little more and upgrade to a better seat if the option was available."

Pro: "staff"
Contra: "major delay, poor communication andaccommodation considering delay"

Pro: "See above. The same applies."
Contra: "See above. The same applies."

Contra: "Requested for Hindu vegetarian meal by call and was informed we would receive on flight. Got on flight to find that Hindu vegetarian does not exist. Starved on both legs of flight. That is almost 24 hours. Plane should keep extras and customer service should give correct information."

Pro: "Flight attendants were great, friendly, courteous and responsive. The relaxation and mediation program was great! Boarding was fluent and easy."
Contra: "No matter what you try to order on the airplane is totally disgusting. If it's not overloaded with cheese and tomato sauce then it's overcompensated with spices (salt or chili). I will never understand why it is so hard to provide simple, fresh and enjoyable meals. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. Tables were dirty suggesting they were never cleaned and disinfected. Knowing that the highest source of viruses are the tray tables and the pockets in front I would expect attention to be focused on those- it not only impacts the health of the traveler but more important that of the crew. Why is it so hard to think of this business two fold: make revenue but mostly be kind to humans."

Pro: "The crew was friendly and the boarding process was fast and simple. No food just snacks and what they had was good. Once I got to the airport there was a wheelchair at the gate and it was great because we were on the opposite side if the airport for our next flight and he was very nice to talk to as we were walking."
Contra: "It was a pretty short flight so no complaints."

Pro: "Lufthansa flights are by far the best way to fly transatlantic!!"

Pro: "The food was pretty good. Normally I can't eat airplane food but it was actually good."
Contra: "The seat didn't go back at all"

Pro: "Same as above but even better."

Contra: "None"

Contra: "The crew didn't seem quite ready for offering refreshments, and I had to go and ask for water several times. The snacks weren't very ubstantial, and having a good 4-5 hours in between meals was hard for me as I had been traveling for a long time already."

Pro: "Professional staff. Appreciated warm towels before meals. Appreciated few announcements during flight so we could sleep."
Contra: "Difficult to eat when seat backs were back in front of us. Fight attendants did not request seat backs to be raised during meals."

Pro: "Staff was very attentive and friendly."
Contra: "Seating very cramped for a tall person. Tight squeeze!"

Pro: "Excellent, helpful steward."

Pro: "Overall it was a great experience."

Pro: "keep going"

Contra: "the hot meals were aweful"

Contra: "Too cold"

Pro: "See above"
Contra: "See above"

Contra: "Boarding was delayed by 30 minutes but they did not inform us of the delay so everyone stood in line the entire time."

Pro: "Wonderful overall"

Contra: "seat did not recline at all,"

Contra: "Delated and boarding was a mess"

Contra: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Pro: "The services, movie selection and food"

Pro: "I appreciate the taxi, in Munich airport, to my next connection."
Contra: "I disliked the late departure."

Contra: "Big Screen at front of cabin when I am 2 rows behind kept me awake Boarding was a mess, not really enoughpreboarding space to hold everyone. Organizers were rude and signs were confusing."

Pro: "All"

Contra: "Too hot and stuffy. No air."

Contra: "It was long terrible 24 hr journey with a pregnant wife"

Pro: "Flight went well, the free entertainment was great, flight attendants came around on a regular basis with refreshments. The overall experience was good."
Contra: "For the most part, the flight attendants were great. But there were two in particular on my flight that could haves used some lessons in manners."

Pro: "very nice and attentive personel"

Pro: "The crew were amazing; very helpful, polite and caring"
Contra: "Food should be less but better quality"

Pro: "The crew was excellent; professional and calm The movie selection was great The plane was quite new and comfortable"
Contra: "The boarding was chaotic for such a large plane; why don't they board by row numbers? My special meal was not very tasty"

Contra: "No power outlets"

Pro: "Was happy when I got off United Airline plane."
Contra: "It was not Lufthansas, it was a crappy, old run down United Airline jet. I do not like flying with United. Was kind of tricked into this one. I would have paid more not to fly United."

Contra: "Flight was delayed by an hour, which resulted in me missing my next two flights and having to reschedule. As a result, my bag was/still is lost."

Pro: "For a red-eye flight, the crew were conscious that most of the people wanted to sleep, so there were very few disturbances."
Contra: "My wife and I were seated separately even though we were on the same booking."

Pro: "decent movie selection"
Contra: "boarding was delayed, and waited a log time for baggage"

Contra: "It was United not Lufthansa"

Pro: "We were traveling with a small service dog. The extra attention and service was amazing! We will always use Lufthansa for any future international travel."

Pro: "New plane"
Contra: "It is unpleasant to travel on long distance flights-coach. That is just the fact. Unfortunately a large size passenger was sitting next to me. That made my already tight space even more uncomfortable. He was very considerate but a person is unable to shrink himself. Airlines should offer some kind of reimbursements if this happens. I felt bad for the fellow as he was polite."

Contra: "Very bad serviece I would never fly with them"

Pro: "1. Friendly, hard working crew. We were told they were short two cabin attendants, but the crew still provided excellent service. 2. THE FOOD - the best in recent memory. There was even a piece of cheese and piece of chocolate on the dinner tray - something I have not seen on the economy meals in recent memory. I LOVE THE GERMAN SAUSAGE, SAUERKRAUT, MASHED POTATO MEAL served just before landing in San Francisco. I wish I could have this meal on every flight!"

Pro: "Friendly"
Contra: "Time between flights -1 hour between arrival from Brussels and departement to SAN francisco is to short and we missen our flight but rebooking service was excellent. did not like paling for dood and TV"

Pro: "Only the on board crew lived up to Tap's normal standard"
Contra: "Boarding chaotic in Copenhagen. Food very poor this time"

Pro: "Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste."
Contra: "Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use."

Contra: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Contra: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Pro: "everything from the boarding and check-in process to in flight comfort."

Pro: "The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight."
Contra: "Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal."

Pro: "First time flying with TAP PORTUGAL and it was a great experience"

Pro: "Clean plane, nice crew"
Contra: "No entertainment at all"

Contra: "Terrible terrible service in helping with a tight connecting flight, terrible"

Pro: "Cancelled flight. Charged for bags even though we prepaid for them."

Pro: "The fact that I made my flight."
Contra: "In incompetence of the clerk that checked me in, and the fact that I was thrice charged for my bag, because he didn’t know how to use the computer."

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "Nice staff"
Contra: "Nothing to eat, not even paying."

Contra: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Took a 7.5 hour flight and the entertainment screen was not working for anyone, as the system was broken. Will not be flying with airline ever again."

Pro: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Pro: "Very good staff and decent food"
Contra: "Video in business was worse than my economy experiences 20 years ago!!!!"

Pro: "The extra room and comfort the business class provides"
Contra: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"

Pro: "Flight crew was friendly."
Contra: "Not being told up front of having to pay for my luggage. First I was over charged on departure ($90.00) and also having to pay on return flight. Travel agent never made us aware of this."

Contra: "Without notice, we were put on “standby” line, all of the workers told us all of the flights for the remainder of the day and that we could wait by the gate all day or just “take a taxi” from Lisbon to Porto.... a 3 hour ride. Ridiculous! We finally begged our way into being squeezed into a flight to Porto. But of course our bags didn’t make it with us and they could not locate where they were or track what time they would get to Porto... we sat at the airport for hours waiting for our bag until they finally offered to deliver them at a later time, which we are still waiting. We missed a full day of our vacation to Portugal because of this situation and are still hoping that our bags will make it to our destination..."

Pro: "Crew and captain we're very kind and friendly"

Pro: "I liked being able to exit the plane at the end of the flight"
Contra: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."

Pro: "I got to Rio de Janeiro on time"
Contra: "cramped seats, minimal water offered by crew on 9.5 hour flight. I also found the extra charge to reserve a seat on this flight a serious affront to economic sensibility"

Pro: "When boarding the fligh TP 209 on October 27 2017 I found that my seats that I paid for well in advance are taken by other pasengers an I am given a totally different and very bad seats. What did I paid for, after all. Why push people to buy seats and then do not provide. I did not get the service I paid for and will Be requesting my money back for the complete flight."
Contra: "The stuard I tried to discuss the matter did not even try to help, instead he only smiled in return and suggested to file a complaint. That was totally unaccepltable."

Contra: "Tha total absence of hard alcoholic beverages, no moderate cocktails"

Contra: "Rock hard seats. Surly stewardess. Mediocre to poor food."

Pro: "Great comfy seats, checking was a breeze and the staff were friendly"
Contra: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Pro: "Flight crew was very nice."
Contra: "I didn't like that on a 3:30 hour delay the passengers did not get information about the delay. Line for check-in was too long. More then 2 hours on the line to check-in. Uncomfortable seats (too tight)"

Contra: "We had to postpone our first leg from London to Lisbon by a day and then they cancelled our return flight without telling us!!! So, we were trapped in Lisbon with no flight to return home. We called them and they said, "we cancelled your tickets and only have business class seats available for you and your toddler." We said no thank you. If we were going to spend 1k on a return flight, we were going to take British Airways. TAP, never again."

Pro: "Timeliness of check-in and the flight."
Contra: "N/A"

Pro: "very rude empoyees at check in"

Contra: "Need bigger pillows!"

Pro: "No reason given, just wouldn't let me check in online."

Pro: "Some staff were helpful"
Contra: "To start off our trip we weren't allowed to get on the plane until an hour after our boarding time. After we were allowed on, the air conditioning was not working and continued to sit on the tarmac not even leaving our terminal for another two hours. Within this two hours there were many elderly people asking for help and one specific gentleman whom was in his late 70s, informed the people around him that he had a pacemaker was pleading to get some air conditioning to the point where 6 people on the airplane were fanning him off. It was 90 degrees in the airplane and we had been sitting in the plane without any help even pleading with the attendents to let the elderly off so they did not pass out. Once we reached the 2 hour mark without any ac the gentleman in his late 70s was beginning to lose consciousness and many people had to call the emergency services, and the crew on flight TP214, tried to tell us everything was fine while the plane was pulling away from the terminal ... as they were giving the man oxygen, even though the elderly gentleman had lost the ability to communicate verbally and was about to pass out. They had to pull the plane back off the tarmac fully delaying us 3 hours in the process making us miss our other two flights. Once we were finally in the air for the 6 hour flight our entertainment system was not working so we were left to twiddle our thumbs for the remainder of the trip. It really ruined what seemed to be an exciting trip and I highly doubt we would ever take TAP Portugal ever again or recommend it to anyone no matter the price."

Pro: "Food was excellent, and the cabin crew extremely nice and attentive. Amenities kit was adorable too!"
Contra: "We were in first class, and no On Demand IFE!!! You do have a personal screen in the seatback, but they only play continual loop movies. For us, we started with one movie, but then due to technical difficulties, the crew had to reboot the entire system. So once it was back up and running, they switched the movie. And even that one didn't play through....apparently, at some point they determine its "bedtime" and turn off the IFE!! Crazy in this day and age!!! Also, the plane is old and REALLY worn. Lots of dirt, tired seats, yucky bathrooms, etc. This plane needs an overhaul!! No storage anywhere in the seats either, which was shocking. And the angle lay flat seats are certainly fantastic in comparison to Coach seats, but still hard to sleep and get comfortable."

Pro: "Nothing"
Contra: "They wouldn't let us on our flight when we got the 45 minutes before our flight. It was horrible."

Pro: "Great crew."
Contra: "No air from above. Just an all around bad flight with so many problems."

Pro: "Great planes. Very professional and helpful staff. Lots of leg room"

Pro: "Lisbon is a great location to have a long layover, any time of the year!"
Contra: "The customs line for non-EU passengers at the Lisbon airport was absurd..."

Pro: "Good flight, boarded and left on time. Food and service were fine."
Contra: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."

Pro: "Always on time."

Pro: "Free checkin luggage"
Contra: "Notihng"

Contra: "Delayed flight as usually when you travel with TAP. The juice taste is awful."

Pro: "The food was good."
Contra: "The seats were very very close together."

Pro: "Nothing"
Contra: "This might not have much to do with TAP Portugal but the airport workers and security gave awful directions and I almost missed my flight. I am most confused why border control officers decided to point to me where to go and could have nicely said "I don't know but information desk is........." The airport is a mess"

Pro: "In Lisbon ground crew was fast and available as should be. On board, although the flight was 100% full, they managed the service in a professional and pleasant way. No issue with luggage or any other thing."
Contra: "Nothing to mention."

Pro: "Food ,fine,crew"
Contra: "Comfort,small place, im 190cm long ,100 kg :("

Contra: "As to entertainment, I would at least like to have a map to see the current position of the aircraft. I understand that on short-haul flights, there is not a need for much entertainment"

Pro: "Stated above"
Contra: "Stated above"

Pro: "Fantastic service from first touch booking online to inperson face to face engagement. Great flight!"
Contra: "No negatives"

Pro: "The service was extremely good. The stewardesses were friendly and accommodating. The entertainment was up to date and the food and drinks were delicious. The airplanes were modern and clean."

Pro: "Boarding was smooth and took an average amount of time. We arrived exactly on time. Staff were all friendly and helpful. Plane was clean.. overall very pleasant !"

Pro: "So many regrets for flying this dumpster fire."

Pro: "The help"
Contra: "Nothing"

Contra: "Early boarding in sfo, I had to forget my food."

Pro: "Food was way better than I expected."

Pro: "They gave out ice cream and plenty of snacks."
Contra: "I could not choose my seat"

Pro: "Food was great"

Pro: "Nothing"
Contra: "Everything"

Pro: "Nothing"
Contra: "Nothing"

Pro: "Attendents were very nice."
Contra: "Cramped"

Pro: "Nice staff"
Contra: "Small uncomfortable seating and comfort in general. Terrible WiFi"

Pro: "Convenient and on time. Comfortable"

Pro: "Nothing"
Contra: "Everything"

Contra: "Very uncomfortable plane!"

Contra: "It was quite late"

Pro: "Quick and easy to board."
Contra: "N/A"

Contra: "Didn't happen"

Pro: "Good service"
Contra: "Crowded"

Contra: "The food was aweful."

Pro: "Quick hop to San Fran"
Contra: "Such a tiny plane! Carryons have to go in the hold. Any delay and you will miss your connection. Best is to check all luggage through and only bring an under seat bag on board."

Pro: "Very smooth and easy. Thank you"

Contra: "the airplane is really old! Don't have any amenities."

Pro: "It's always a mess. SFO should put more chairs on the main level at international boarding and have people sit up there until their boarding class is called. it's simply too tight at the actual gate to have everyone clamorous to get on the plane"
Contra: "Flying in general just sucks unless you're in business class."

Pro: "Good, easy"

Contra: "Long delay in chicago waiting for take off"

Contra: "delay service is really bad cant find my baggages"

Contra: "TV was broken"

Pro: "Pleasant but not available"

Contra: "Over a hour and a half late leaving portland"

Pro: "Wish there was complimentary snacks ie peanuts or crackers"

Contra: "Not enough food at all"

Contra: "Delay"

Pro: "It was easy, fast, & simple."

Pro: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."

Pro: "Easy going stewardesses and brilliant connections"

Pro: "Comfort on time."
Contra: "Nothing"

Pro: "On both departure and on arrival. Lack of training? Bad attitude? Whatever, it was amateurish and annoying."

Contra: "Hate the airport"

Contra: "Paying extra for a nicer seat and boarding last."

Pro: "What a great experience. I have flown alaska airlines all my life but this experience with united is a game changer. New planes that are clean. Service was outstanding."

Pro: "Plane was not crowded. Less claustrophobic. Bathrooms clean."
Contra: "Sound system. The PA blasting through ear phones is annoying."

Pro: "Online boarding , the plane was on time"
Contra: "Pay for luggage , and the inside plane announcement was too laud"

Pro: "My flights/trip to Billund were rebooked, because of Lufthansa's strike. So I travelled a different route; Sacramento to Houston, to Toronto, to Copenhagen and from there to Billund."

Pro: "I liked everything feel comfortable flying by air plane"

Pro: "The check-in personnel."
Contra: "Did not like having to disembark from this small jet via a rickety stairway, and then climbing up another one in order to reach the terminal, which by the way, was a 15 minute+ walk to exit the airport. Ridiculous. (Boise to SFO via Skywest)."

Pro: "When it was over."
Contra: "Everything."

Pro: "Great employees."

Pro: "It's not ok it was late by 50 mins form the get go"

Pro: "The food was good."

Pro: "Service was good ."