Găsește zboruri ieftine de la San Jose către Bucureşti

Pro: "Organized process and controls."
Contra: "The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve."

Pro: "On time"
Contra: "Seats were tight"

Contra: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."

Contra: "all"

Pro: "The crew was mediocre, nothing special. I asked for a extra pillow and was denied. Seats were cramped, I expected more from British Airways but comparing them to China Eastern, I found China Eastern more memorable."
Contra: "I expected more from British Airlines, maybe my expectations and reality didn’t chive?"

Contra: "We had to leave our surfboard bag @ our departing airport because they said it was too big to fit into a 787 international aircraft. I’m a pilot, this is a huge lie."

Pro: "Moving to window seat appreciated"

Pro: "Crew and flight were fine"
Contra: "Due to the way Kayak / kiwi.com booked my flights, even though both legs were on the same airline they were booked as two separate flights causing me to wait in line for two hours to get my bag and check back in in Heathrow airport."

Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."

Pro: "Not much - inflated BA fare for mediocre offering; definitely not business class when compared to proper premium airlines."
Contra: "Cramped seats. Poor food. Disorganized boarding more soon to low cost budget carriers. Which is what BA competes against now, albeit for premium prices."

Contra: "i was asked to pay to check in my luggage :("

Pro: "Seats are comfortable"
Contra: "No complementary water on Baird."

Pro: "Snacks or water had to be purchased No in flight entertainment Crew not so nice"

Pro: "Friendly crew, flight on time, great food and snacks, good movie selection"
Contra: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"

Pro: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Pro: "Quick"
Contra: "Nothing. The flight was quick and boarding was easy"

Pro: "Quick boarding, good crew."
Contra: "Greasy food."

Pro: "We didn’t make the flight from London to Rome because of flight delays. there was a huge time delay with our plane sitting on at the terminal and unable to de-board due to scheduling errors. This delay prevented us from making our connection to our next flight and now we are staying in a mediocre hotel for the night and have to wake super early and miss a day of fun at our final desitination. In general I would just move on, but we heard the customer service agent reference that they over booked the two flights to Rome. I guess we were the u lucky customers x two flights because we didn’t get a standby seat in the next flight then the prior agent gave us positive hope that we would get on. Lesson- make sure you have at least 3 hours between connecting flights."
Contra: "Hearing that we were booked on an overbooked flight."

Contra: "We were not even offered a glass of water."

Pro: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Contra: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Pro: "Nice new plane. Spacey."
Contra: "Ba.com app is flaky. Looks like s/w not tested properly"

Contra: "BA 884 and BA 885 (a 3 hours flight!) had no water , coffee and food at all !!! PLEASE HELP US !!!"

Pro: "The Crew was very helpful and friendly!"
Contra: "It was a little cramped for space for my legs and I am not very tall."

Pro: "Good attitudes"
Contra: "N/a"

Pro: "The crew of British airlines were nice"
Contra: "Changed flight , couldn’t check in. I bought ticked on kayak but vayama was the actual ticket seller on behalf of Iberia which is a British airlines company. I couldn’t check and and customer service of vayama didn’t want to help and asked me to call Iberia. I called Iberia and after staying on hold for 40 min they told me to use the same confirmation number of Iberia flight on British airlines website. After a long day and a long and expensive uber ride I made it to sfo to see the flight has been delayed... never ever ever going to buy an international flight from Iberia, and very hesitant about kayak redirecting sales."

Pro: "The crew looked after us really well."
Contra: "Unfortunately, through no fault of the crew, the water supply on the aircraft was contaminated and there were no hot drinks."

Contra: "horrible seating"

Pro: "The entertainment was great. The food was enjoyable and happy to see they offer vegetarian choices. Overall great experience."

Contra: "Food was dry for dinner and not very tasty. Breakfast was terrible"

Pro: "Great crew."

Pro: "The price of the flight offers is what made me purchase through kayak, but the disconnect with the airline and booking agency left me stranded and ultimately required me to buy a flight directly that will take me almost half a year to pay off not to mention the inconvenience of switching airports and sleeping on a bench for 4hrs."
Contra: "When I missed my flight, the airline would not offer assistance because I booked through an online vendor (webjet through kayak) and when I called webjet they failed to help me rebook, made me buy a new flight, then when I called looking for the flight information, they managed to cancel the flight and then claimed I had requested this when I had done no such thing. On top of this they only offer next calendar day booking so even though they are fully responsible for botching up the second flight I booked. I have talked to 10 individuals from different agencies. Everyone passes blame and responsibility off on someone else. On top of everything else, noone but the American Airlines representatives showed any empathy or concern for my being stranded for the night. Based on this experience, I will do everything in my power to dissuade people from using Kayak, webjet, amadeus and British Airways."

Pro: "All was good"
Contra: "Nothing"

Contra: "Food cost was a surprise. No biggie, just glad I brought a snack"

Pro: "Movies"
Contra: "cold bread"

Pro: "Large seats, fast service."
Contra: "Nothing."

Pro: "Movie choices were great."
Contra: "I ordered a vegetarian meal well before day of flight. They said they did not have my order. Thankfully there were still vegetarian options (and I was at back of plane)."

Pro: "The service was great, plane was clean, entertainment was great, food was OK but not great."
Contra: "In economy the seat spacing was very limited. It was worse than many US domestic flights. If the seat in front was reclined, the TV screen was about 12-15 inches from your face."

Pro: "Plane captain very informative"
Contra: "Airport ground staff very unhelpful"

Contra: "Yes"

Pro: "Food was ok."
Contra: "One of the worst business class experiences I ever had. Seats are small (7 per row, 3 of which are facing backwards). If you have a non aisle seat you need to climb on top of another passenger to get up (which is unacceptable I'm business class)"

Pro: "Flying in 787 is always a joy. Quiet; great movie and music selection; nice contemporary user interface."
Contra: "The seat legroom was not the worst I had but sleeping in the chair was somehow very hard. I think the seat needed a little more backward inclination. There was a headrest, which was a good idea but didn't work out as expected."

Pro: "Movie selection was great!"
Contra: "Short staffed. No coffee with breakfast! Cream and sugar on tray. Flight from London to Stockholm delayed one hour due to air traffic!"

Pro: "Comfort. Entertainment. Service. Comfort. Did i mention it was comfortable? Also dark. Very dark. Which is exactly what you need on a long flight. Food was also exceptionally good for an airline. The bathrooms were also clean and had nice sinks."
Contra: "Nothing."

Pro: "Landed ahead of schedule"
Contra: "Baggage did not arrive as was not put on flight at San Jose despite checking it in 2.5 hours before flight"

Pro: "we got a 787 dreamliner, the coach seats had good space between rows, so we had enough legroom. food - dinner - was tasty, and breakfast was plain but was completely OK. entertainment was excellent, lots of new movies, and also older movies and TV programs. crew was courteous and very helpful, and boarding was quick and smooth. all in all, a very positive experience."

Pro: "2 of the flight attendants"
Contra: "The anarchy boarding process. The lack of plugs on the flight. The 2-year-old lap child in the seat with his Mom next to me that kicked, threw, fussed, hit, cried and more through most of the 8-hour flight because somehow a child that big doesn't need his own seat. The lousy, lousy food. The lack of food. The seats that were so tight I couldn't get up to use the lavatory when the inconsiderate woman in front of me put her seat back (and I'm totally average size). The awful entertainment selection. The worn, dirty plane."

Pro: "nice modern electronics"
Contra: "breakfast high in calories but very low in pleasure"

Pro: "Good service friendly cabin crew"
Contra: "Food"

Pro: "The connecting flight got canceled and 24 hours latter we are still in the airport trying to get to our final destination."
Contra: "We rebooked our flight to another flight firvthe following day and that one got canceled too. They have not returned our luggage yet. They said within a week we'll get our luggage. The worst company on the planet. Do not fly them. Our vacation has turned into a nightmare. We had to repurchase tickets with a different company so we can get to our final destination. We don't know if we'll get reimbursed for any portion of this."

Contra: "Smallest plane ever. Absolutely no leg room or overhead space."

Pro: "The flight back to Columbus made up for the flight from CLT to SJC."
Contra: "This was a multi city, round trip starting out of CLT. My connection was way too close, and we missed the connection due to a mechanical problem. The lines to get vouchers were super long, and the hotel was not the best. It was way after midnight when I got to the hotel, and I did not feel safe staying at a Quality Inn. I had to walk to my room outside, and had leave in the morning in the dark as well. I was traveling alone. Please put your passengers in a better hotel, closer to the airport. I did not expect that from American Airlines."

Pro: "Flight attends are very friendly."

Pro: "Great flight"

Contra: "Running out of bin space by Group 3 is just wrong."

Pro: "It didn’t happen"
Contra: "It didn’t happen"

Contra: "The crew, the whole experience,"

Pro: "Easy check in and boarding"
Contra: "Flight was delayed 45 minutes while sitting on runway"

Pro: "delivered as expected"
Contra: "drink cart earlier and more often"

Pro: "Comfortable flight and was able to get a couple hours of sleep in."

Pro: "Take offs were a few minutes late but we arrived on time at each destination due to savvy pilots and great tailwinds. Staff was in a good mood and so were the passengers, no Scrooge’s!"
Contra: "The only BBQ in Dallas Airport Terminal C is a chain spot....boooo!"

Pro: "Friendly crews"

Contra: "Baggage claim took over an hour. Wasted so much time."

Contra: "Another delay on second segment of cross country flight — this time for maintenance issues that were never fully explained. took off an hour late from DFW."

Pro: "Good service."
Contra: "No power outlets."

Pro: "Great flight overall"
Contra: "We were told that we get one checked bag free, but at check-in were told we had to pay. So much for low prices!"

Pro: "The flight itself was fine."
Contra: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."

Contra: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Pro: "Flight was routine except that I was astonished and pleased that the movie was “Love Simon”. Thank you American for maybe helping to change some attitudes in the center of the country."
Contra: "The food is still laden with gluten. The only gluten-free option was peanuts."

Pro: "Nothing"
Contra: "Flight was delayed six hours. Flight crew arrived late further delaying trip. Connecting flight missed. Promised hotel reservation by American were non-existent when arriving in Dallas. Had to try to sleep in airport. Will never willingly fly American again"

Contra: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"

Pro: "Everything seemed to go as normal. We were able to get 5 seats together."
Contra: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."

Pro: "I was upgraded and dinner was delicious."

Pro: "Friendliness of crew"
Contra: "Fourth roundtrip flight where I have been unable to use my upgrades to upgrade to first class on any of the four segments. What good are the upgrades?"

Pro: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."

Pro: "I was treated superbly from start to finish. It started with checking in and receiving great help all the way through to off liading"
Contra: "I was a little surprised at the size of the snack (small) at the end."

Pro: "British Airways I feel did everything to make it as best as possible."
Contra: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."

Pro: "Everything was on point"
Contra: "Nothing"

Pro: "Early departure and arrival. Great flight and crew on a full flight."
Contra: "Nothing"

Pro: "Entertainment was available in front of us on a screen versus an onboard app, which was much appreciated."
Contra: "Oh man, I have so many things I need to say. I tried giving AA a chance, but compared to when I flew on WestJest two months prior for almost the exact same trip (I flew to San Francisco versus San Jose that time), WestJet was by far more superior in terms of customer service, boarding organization, and friendliness. First of all, what bugged me profusely was the lack of seat selection and the crazy pricing for certain seats. On WestJet, the emergency exit seats were available without any additional cost, yet AA was charging $66 USD to sit there. Furthermore, seats closer to Business class also carried a charge of $25 (or something like that) - ONLY because you get to board sooner. I would understand if there was extra legroom involved, but really, it's just a matter of sitting and getting off before anyone else. If anything, those seats should be given to passengers who have tight connecting flights and need to get off asap. even in those cases, you shouldn't be charging someone almost $30 just so they can make it to their next flight that YOUR company arranged within such a short time frame. But the most annoying thing about my trip with AA was the fact that I had to take out all of my belongings from my carry-on and carry them in my arms because there was no room left in the overhead compartments. Excuse me?? How is there not enough room? So I had to walk with my laptop, my iPad, my Beats headphones, my laptop and iPad charger, amongst other things, in my hands to the aircraft. Thank goodness I found a plastic bag, because otherwise I probably would have lost something expensive on that plane. Furthermore, as I walked to my seat, there was most definitely places that I could have stowed my carry-on luggage in the overhead compartments. You shouldn't let people put things like purses and bags of food in the overhead, when those can be stowed underneath the seats in front."

Contra: "The plane had several problems mechanically. After we boarded we spent another hour waiting for the problems to be repaired. It added an extra hour to sitting."

Pro: "Although the flight was delayed from San Jose and Chicago yet they reached as per original schedule time"

Pro: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Contra: "Nothing."

Pro: "Ease of boarding and on time flights"
Contra: "Leg room and entertainment"

Contra: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"

Contra: "No pre boarding for family with kids"

Pro: "On time. Polite gate reps. Helpful crew. Smooth flight and on time."

Pro: "Nothing"
Contra: "- This was an older Boeing 738 plane that American Airlines refurbished. It still has the old style overhead bins and just feels old, - Like on many on these older planes, the power outlets don't work. - No food offered, even for Executive Platinum member. Unpleasant crew."

Pro: "Legroom was decent and the flight was fairly empty. So lot of space."
Contra: "No vegetarian food though it was mentioned earlier."

Pro: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Contra: "Nothing."

Pro: "We had a very pleasant staff!"

Contra: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"

Pro: "Boarding was fine. We started late but they managed to get us to our destination on time so I made my connection with no problem."
Contra: "I had on a jacket but I was so cold I was shivering. I asked if I could have a blanket but I guess they don't have those anymore. The stewardess did ask them to give us a little more heat but it must have gotten turned back because I was shivering again by the end of the flight."

Pro: "The gate agent was able to find me another option."
Contra: "The phone agent was really bad at helping."

Contra: "The flight was not smooth, it seemed like the pilot didn't know what he was doing. I arrived an hour early for my flight and my bag got left behind. I'm only here for a day and a half and my bag won't reach me for another 24 hours. Really poor experience with AA."

Contra: "Looks ghetto and no wifi"

Pro: "Water and sodas"
Contra: "Onboarding crew made me pay 200 usd for extra weight without telling me that I could move lbs from one bas to another and pay less."

Pro: "efficient, courteous staff"

Contra: "This flight was added as they cancelled my flight directly to London then they dropped this flight and had just Phoenix to Lindon! It took many calls, one with over an hour wait, where were told different stories and expectations. I did not receive an actual ticket until the very morning if this flight!! It was very stressful!"

Contra: "The delay my fly canceling poor communication I miss my dates etc"

Pro: "The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly."
Contra: "Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also."

Pro: "On time and new plane"
Contra: "Nothing much"

Contra: "Overhead luggage compartment in business class was poor"

Pro: "Very convenient, good schedules, pretty much on time."

Pro: "It was basically a United flight instead of Air Canada. Had usuall good quality United service"
Contra: "No problems"

Pro: "Entertainment System, Crew"
Contra: "Washroom faucet didn't work so no one could wash their hands."

Contra: "Lack of services, no food, no tv air flight access. Very disappointing!"

Contra: "Both myself and my other vegetarian friend never saw an option to opt into the vegetarian meal, leaving us on a super long flight across the pacific with nothing to eat."

Contra: "First time flying with Air Canada, mixups from the start of the journey until I finally got on my connecting flight"

Pro: "Crew is good, and as well as food and entertainment are good"
Contra: "The seat is small size and it may make for Asian people. Since the port of HK made the flight on the run way for a long time, that delayed arrival"

Contra: "Would nice to have better and more movie choices"

Contra: "delayes again....."

Contra: "No video screens for entertainment. If you want to use in flight entertainment, you need to download the Air Canada app prior to boarding."

Pro: "Flight crew was nice and helpful."
Contra: "The in-flight viewing service was not functioning. For an entire 6 hours and half, we couldn't watch movies or anything else."

Pro: "Nice plane and crew."

Pro: "Service was kind."
Contra: "We sat on the plane for over an hour before take-off and were therefore late arriving in Toronto. Economy seats were cramped, as expected, and there were children screaming most of the flight. Food was pretty awful."

Contra: "Delayed 2 hours and the flight was very noisy and the plane was badly maintained"

Contra: "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("

Pro: "Everything"
Contra: "The food on the flight to/from Delhi was too spicy to my taste. I'm generally allergic to certain spices and ended up eating next to nothing during the flight."

Pro: "TV entertainment even for a short flight"

Pro: "Flight was over an hour late Boarding was chaotic from the airport staff"

Pro: "Safety well managed."
Contra: "Some staff were rather difficult to engage - lacking interpersonal skills and hence leaving me in a 'did they hear me?' mode. I suspect that this is a 'how they are managed issue!'."

Pro: "Good flight everything was pleasant but..."
Contra: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."

Pro: "Everything.....the staff were excellent......pure and simple"
Contra: "NOTHING!!!!"

Pro: "The flight was nice and smooth and the crew members were so nice."

Pro: "The flight attendants were personable and nice"
Contra: "We were towards the back of the plane and they ran out of many food selections"

Contra: "Food was terrible even for flight standards. No screens or movies shown. Had to have pre-downloaded the ap to watch movies. No wi-fi available for purchase. On one of the drink passes I was skipped."

Contra: "Small child violently kicked me seat the entire flight. I asked the parent (politely) to ask his son to stop but he didnt think he should have to. (They also thought it was fine for their toddler daugther to crawl into another sleeping passengers lap during flight. The crew was no help. I get that kids are kids but this was excessive. A crying baby would have been a welcone change. I think the crew should have stepped in."

Pro: "the crew members were friendly"
Contra: "that you don't give any snacks for price of ticket. at least peanuts or pretzels. that's ridiculous. southwest reigns."

Pro: "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"
Contra: "No entairtainment of any kind on an oversee flight ??? Flight attended had s bad attitude"

Pro: "boarding was fast and simple"

Contra: "1h15 late"

Contra: "Stuffed like hot sardines in the boarding area. Canadian customs take a long time for transit people"

Pro: "Staff were friendly and helpful"
Contra: "Delays leaving the gate led to longer delays taking off."

Pro: "Boarding of children at the beginning of boarding operations. Double thumbs up."
Contra: "At 2 hours into the flight I was most of the way through a movie. The crew then announced that some passengers were unable to view the entertainment system so they were resetting the entire system. Crew said passengers would be able to resume watching entertainment at the point they left off. Needless to say this was not the case. The entertainment system never got reset properly and did not function for the rest of the 4+ hour flight."

Pro: "I wish I would have been entitled to check at least 1 luggage without a charge"
Contra: "The staff was friendly"

Pro: "Upgraded unexpectedly"

Pro: "Plenty of leg room"

Pro: "Food is good"
Contra: "Late again, in the last 4 flights over the last 5-6 weeks I was on time once. Two of the last 3 flights you lost my luggage and both times I was told I would have it late in the day or early evening. 3 weeks ago I received it 36 hours later and yesterday I got it the next morning. 3 weeks ago the overhead lights did not work in almost the entire plan. Yesterday, my movie kept cutting out and the guy next to me and a few others too. I got so frustrated that I shut it off."

Pro: "Great boarding options...Zone 2. I love that."
Contra: "No issues on this flight....took a bit long to board, but overall it was fine. Nice crew. Your entertainment system suck!"

Pro: "On time and staff was friendly."
Contra: "It bothers me a little we have to pay for snacks on the plane. Meals and alcohol I understand. I also miss TVs. I had one flight on my way to Florida where I could watch movies. Need more of that."

Contra: "No entertainment"

Pro: "Seats were comfortable..."
Contra: "Plane windows were really dirt... staff was a bit rude..."

Contra: "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."

Pro: "Very smooth flight crew attendants very nice"
Contra: "There is no TV to watch movied"

Pro: "The boarding ran smoothly and the employees were very nice and helpful."
Contra: "On this flight you had to have an iPad or iPhone to enjoy the entertainment, and I had neither."

Pro: "There was excellent leg room by modern standards seats were comfortable flight was very fast once we left Montreal. Plane was landed very smoothly"
Contra: "Sat at the terminal for well over an hour waiting for fuel, or so we were told. Food was non-existent, except for purchased food. Not even a peanut. Drink selection lousy crew was variable, as one attendant was less than pleasant. others were fine."

Pro: "The food was good and served frequently, and boarding was quick. Connecting flights had a good amount of time between them so there was no stress about catching a flight."
Contra: "Horrible seat in the middle seat of the middle row. Very uncomfortable. Entertainment choices not as good as Cathay flights. Hot tea was consistently too cold."

Contra: "The seats could have been a bit more roomier but other than that I can't complain."

Contra: "We also had a delay and all of my luggage was left in the rain for an extended amount of time where my suits were actually drenched and soaking wet inside of my suitcases."

Contra: "Flight delayed and changed multiple times"

Contra: "More food options would have been great. I asked for the everything bun burger but didn’t get it brought to me."

Pro: "I liked the service of the flight attendants and the crew."
Contra: "The wifi partially worked but I was trying to download songs onto my device and the wifi didn’t let me download anything."

Pro: "The crew was excellent; courteous and professional."
Contra: "More room for overhead bags so checking carry-on isn’t necessary"

Pro: "Nice attendant."
Contra: "Very late."

Pro: "Good pilots"
Contra: "Service is dismal and run down interior. Rips in seats. Lags way behind Asian or certain European airlines"

Contra: "Stop pretending I can take a carry on. I'm boarding last, and guaranteed I'm going to have to check my carry-on."

Contra: "The seats are getting smaller and the leg space is nonexistent."

Pro: "The crew was friendly. After a week in the Caribbean sun, we were tired and had a low tolerance of everything."

Pro: "The crew was excellent"
Contra: "I hate it after you land you have to take the stairs to the tarmac and then board a bus in the cold"

Pro: "Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free."
Contra: "Can't really think of anything. It was a good flight."

Pro: "Flight crew was very nice Seats were comfortable"
Contra: "Nothing"

Pro: "That it’s a direct from Houston to SLC lots of smooth air"
Contra: "Not even a pretzel No diet sprite tiny seats crj 700"

Contra: "Delayed flight caused missed connection. Auto booked on late flight next day and had to change airlines to get better times. Voucher given for hotel off airport and shuttle never arrived and had to take Uber. Hotel very low quality."

Pro: "Boarding went smoothly and there was overhead space for my big backpack. Attendants were nice."
Contra: "We received drinks twice but never got snacks. A bit of food during a long early morning flight like this would have been very welcome."

Pro: "Awesome Plane and flight"

Pro: "Cost On time"
Contra: "Seats in the last row."

Pro: "Efficient boarding, early departure. Early arrival"
Contra: "Spotty internet, somewhat limited entertainment."

Pro: "Landed early"
Contra: "No wifi or substantial snacks/dinner. Paid for bag"

Pro: "Fast boarding"
Contra: "Plane was a little drafty."

Pro: "On Time"
Contra: "Dear United crew, there are definitely a bunch of great people amongst you. Can you please tell your fellow colleagues to start treating passengers as customers ... no need to leave your good spirits at home, just bring it on the plane ... starting with a smile! And yes, in seat power was not working. PS I wonder who decided on the power outlet placement ... 1.5M flying miles on United."

Pro: "Service was terrific."
Contra: "Nothing"

Pro: "on time, got the seat I wanted"
Contra: "steward was somewhat aggressive, but was responsive one on one. Focus on size of carry on baggage was anxiety producing."

Pro: "Plane was a lot cleaner than I’ve been accustomed to. Boarding was great."
Contra: "I want real food on 4 hour flights where there’s only 1 hour between connections. Starving from 4am pacific to 5pm eastern time is not good for my blood glucose levels. Salt and gluten laden over priced snacks are not good enough"

Contra: "Video stopped working, power plugs didn’t work"

Pro: "Arrived on time"
Contra: "Narrow seat"

Pro: "The plane ride was great really liked the connecting times"

Pro: "Flight attendants were pleasant."
Contra: "No snack or drink was offered."

Pro: "Didnt try entertainment. Everything else perfect but airline food always average at best."

Contra: "NA"

Pro: "The flight was efficient and seamless. We even arrived 30 minutes early at EWR"

Pro: "Flight attendants were awesome. Understanding and kind."
Contra: "Small seats"

Pro: "Half the flight booked, they let us switch to better seats!"

Pro: "The free in-flight entertainment was great. I appreciate it being free as it makes up for some of the other issues of not being able to sit next to fellow travelers on the low-fare"

Pro: "That 787 experience..."

Pro: "quick boarding"
Contra: "no outlets!"

Pro: "the large Wide body plan"

Pro: "Had no food so don't know. Entertainment system was available, but did not use it."
Contra: "Would have been nice if I could turn it off the entertainment system."

Pro: "Food for purchase available is a good idea on long flights"
Contra: "People don't like surprises. Charging extra for seats, charging extra for luggage resulting in jammed overcrowded overhead bin space are not good ideas. United seats are smaller more cramped than your competitors making for an uncomfortable flight. Flight had no in flight entertainment or ability to charge mobile devices"

Pro: "The crew was very nice and helpful. They saw I am a large person using a crutch for my foot and upgraded me to business economy with an empty seat next to me. The plane was only about half full, so this was easy for them."
Contra: "The in-flight entertainment had an annoying habit of pausing frequently to buffer the movie. I tried to pause it purposely to gain buffer, but to no avail. Because of this, I was unable to watch the entire film. I chose the length to be well below the flight time, so the lack of closure was annoying. There are not enough chocolate choices in the snack menu."

Pro: "Thankful for safe landing , staff was fine."
Contra: "Flight was delayed, plan was leaking something that was discovered when we were taxiing from gate. 1hr 10 min delay"

Pro: "It was good overall"

Pro: "Very helpful wheelchair boarding -- very fendly and professional ticket counter/check-in personnel"
Contra: "Very cramped seating"

Pro: "Staff nice and seat was comfortable."
Contra: "The computers were down in SJC so everyone was waiting in line to check in and drop off luggage. It was a very long and slow process, but staff were friendly and professional even with difficult passengers. The thing that bugged me was they kept telling us not to worry and that the flight would be delayed so that we all could make it. I was the last one on the plane and I know there had to be at least 10 that didn't make it in time. I think the flight was only delayed by like 15min or so. I don't think they should tell people not to worry because the plane will wait for them, when it didn't wait for all. I get it that you want to also please those in the plane already and those waiting at destination so I'm not upset. Just giving feedback."

Pro: "Leg room & comfortable seating. Staff were nice & helpful"
Contra: "They should serve sufficient quantity of snacks in long journey"

Pro: "But as far as I know, nobody was beaten up by your goons. From now on, I will fly United only as a last result."

Pro: "After I boarded the plane I discovered my seat had been assigned to another passenger as well as myself! A bit unnerving but nicely solved by an upgrade to business class!"

Pro: "All the new amenities on united airlines are great the new seats are much more comfortable and have better leg room"
Contra: "No security for the wifi, I work In Silicon Valley and the soft security could be an issue but then again all the airlines lack passwords."

Pro: "All went smoothly this trip"
Contra: "The ability to standby for earlier flights with no added fee"

Contra: "While happy to have pilots concerned about my safety, it was frustrating to suffer thru 2 different mechanical delays. The first one was a missing rivet - which turned out to be so bad they had to put Us in a different plane. Then, that plane developed some mechanical/software issues as we were taxing. My 3-hour flight turned into a +5.5 HR endeavor. When you are on 2 broken planes in a row with the same airline you start to to wonder about how well they are maintaining their equipment. I feel like I deserve more than a "sorry" for the use of my extra time, but no credit or flight certificate was forthcoming."