Găsește zboruri ieftine din Sarajevo în Bucureşti
Caută simultan prin sute de site-uri de călătorii oferte la zboruri în Bucureşti
SJJ — OTP
1 iul — 8 iul1
Dus-întors
1 adult
Economic
De unde?
În?
Vi 1/7
Vi 8/7
Caută simultan prin sute de site-uri de călătorii oferte la zboruri în Bucureşti
Când să rezervi zborurile de la Sarajevo către Henri Coandă
Preț dus-întors estimativ
Prețul mediu pe lună
Prețurile zborului în apropierea datei de călătorie
Întrebări frecvente pentru rezervarea zborurilor din Sarajevo în Bucureşti
Principalele 5 companii aeriene care operează zborul Sarajevo Butmir - Bucureşti Henri Coandă
Notele conform evaluărilor din partea clienților KAYAK7,9
LufthansaScor general bazat pe 28702 evaluări
8,0Îmbarcare
7,8Confort
8,4Echipaj
7,6Divertisment
7,5Mâncare
Flight delayed 50min
I’ve contacted kayak several times before my flight from frankfurt to the US. It is ridiculous that Lufthansa sells a flight with a 45 minute layover from a connecting flight, I sent email and calls about my concerns and one person got back to me telling me he will see if he can change my flight and he’ll call me back and said that I should be fine to make it since Lufthansa sells that flight. I never got a call back and had to run through the airport and ask to skip in line at passport check to barley make it to my flight. When I know there was easier connection flights
The flight arrive to Sarajevo late and I was almost loosing the chance to catch my next flight to Dammam.
Pro: "The food was great, and the tinted windows allowed me to sleep!"
Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"
Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."
Pro: "amazing"
Contra: "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."
Pro: "Lufthansa is very good!"
Contra: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Contra: "Flight was delayed"
Contra: "NO MOVIES."
Pro: "The food was excellent."
Contra: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Pro: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Contra: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"
Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."
Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."
Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"
Contra: "I have no flight to connect to."
Pro: "Delicious chicken, Creamed spinach and roasted potatoes on return trip. Great selection of movies"
Contra: "“Pizza” on the return flight."
Pro: "The flight crew was amazing and the overall experience was great."
Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."
Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."
Pro: "How smoothly everything ran"
Contra: "Drinks served from glasses on a tray. I would have preferred an individual bottle of water."
Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."
Pro: "Everything"
Pro: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."
Pro: "Everything is good"
Contra: "Food use to be better"
Pro: "The Lufthansa crew and planesnare always top notch."
Contra: "Long wait time to board, delay of approx 40 min without any update on what was happening. I believe however that is not the fault of Lufthansa crew but rather the SJJ airport staff. I also have one star for entertainment bc there is no option for “not applicable”- this airbus was not equipped with a television or other entertainment options as the flight length is merely an hour."
Pro: "Many bathrooms, crew constantly came around offering juice and water."
Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."
Pro: "Efficient boarding, friendly crew."
Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"
Contra: "It seemed llike the boarding was rushed and a bit hectic."
Contra: "Didn't happen yet."
Pro: "On board crew was outstanding"
Contra: "The quality of food was substandard"
Pro: "N-o entertainment"
Contra: "All"
Contra: "There is no entertainment so I do not know it should be rates."
Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."
Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"
Pro: "Everything was good."
Pro: "This was a short haul flight, it didn't have an entertainment system, just plain seats."
Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."
Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."
Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"
Pro: "On time. Not too crowded."
Pro: "Check-in was easy, and boarding went quickly. I got the seat of my choice in Economy, and was very comfortable. Food coming from Germany was good, especially the breads! The crew was numerous and very attentive and pleasant. This was my first time flying Luftansa, and I would definitely fly with them again."
Contra: "The biggest complaint I have was that one of the restrooms in my section was out-of-order. That meant a lot of waiting, but everyone was understanding and good about taking turns. The movie selection could have used a bit more mystery type films, but that is my taste. I did watch a few movies I hadn't seen."
Contra: "2.5 h delay"
Pro: "keep going"
Pro: "Everything went well. It was a smooth flight."
Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."
Pro: "Everything was great. Thank you"
Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "Very friendly crew, clean airplane."
Contra: "Nothing. They did excellent job."
Contra: "Food is looking not fresh and quality is cheep ...."
Pro: "Amazing flight , crew excellent , good food. Definitely I will travel again with Austrian Airlines"
Pro: "Professional crew"
Contra: "Depart on time"
Pro: "The crew was good , funy , atentifly and kind."
Contra: "Was ok."
Pro: "Good flight , bad flight delay and luggage."
Contra: "To be on time"
Pro: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."
Pro: "Amazing crew"
Contra: "WIFI"
Pro: "Entertainment players"
Contra: "Organization when boarding (a line vs. a mob of people from all different boarding groups) not organized at all. Ended up leaving about 45 minutes late."
Pro: "Nothing. I will never put her tickets from From here again."
Contra: "Flight hopelessly delayed leaving Sarajevo. No effort by staff to connect us or hold flights. Missed connection by 15 min. Would not recommend Austrian Airlines. Delays in all parts of this trip - both coming and going"
Pro: "Everything was just right."
Pro: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Contra: "It would be wonderful to have all seats the same as first class for a long distance flight."
Contra: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."
Pro: "Timely departure and pleasant staff on board"
Contra: "It was cold during the flight,"
Pro: "Good experience, service was good, and attendants were courteous"
Pro: "Everything"
Contra: "Everything"
Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."
Pro: "Service was outstanding!"
Contra: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Pro: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Contra: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Pro: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Pro: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Contra: "I really can’t think of anything I didn’t like!"
Pro: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Contra: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."
Pro: "Great staff, good meals, snacks, and drinks thru the entire flight."
Contra: "Flight significantly delayed so as to almost miss my onward flight to SFO."
Pro: "I watched three good movies during the flight to London. I enjoyed them."
Contra: "Nothing particular."
Contra: "Flyght was terible"
Contra: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Pro: "On time departure, friendly staff"
Contra: "GET AN AGREEMENT WITH GLOBAL ENTRY"
Contra: "They cancel the flight without letting me know!"
Pro: "It was fine"
Pro: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Contra: "Not one thong!"
Pro: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."
Pro: "On time boarding in Vienna and lending in Chicago."
Contra: "Not enough food for a long flight (only one poor meal was served during the entire flight)."
Contra: "The flight was delayed but due to efforts of the pilot we were on time!"
Contra: "Flight delayed"
Contra: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"
Pro: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Contra: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."
Pro: "Great staff, friendly and helpful."
Pro: "N/A"
Contra: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"
Pro: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Contra: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."
Pro: "Was on partner airline Austrian Air. Very good service."
Contra: "At Vienna gate G31 it was difficult to hear announcements."
Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"
Pro: "On time, smooth takeoff and landing, friendly staff and crew"
Contra: "Everything was fine, even the legroom"
Pro: "Crew friendliness."
Contra: "Comparing with LOTPolish everything wasmore than better"
Pro: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Contra: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"
Pro: "Crew was amazing and helpful when I suddenly needed pain killers for my intense period pain!"
Pro: "Nice people"
Contra: "New plane"
Pro: "Nothing"
Contra: "Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it"
Pro: "The flight was delayed resulting in a bunch of us being delayed. They reimbursed us for the cost of the flight and accommodations. An American airline would NEVER do that"
Contra: "They failed to tell me when I checked in that my connecting flight seat was not confirmed. They issued a standby pass in Düsseldorf they bumped me from the flight, then lost my luggage. They were very unhelpful"
Pro: "Business class fare sitting in front roll Economy seat. This is my time experience in Business class sitting in Economy seat."
Contra: "No business class is available only Economy class in the flight"
Pro: "Even though it was a small plane, there was plenty of leg room."
Contra: "Only water is served, but it’s a very short flight."
Pro: "We were scheduled for a 5:40pm flight from split to zagreb, but arrived to the airport a little after 3 and were asked if we'd like to board the 4pm flight to the same destination, instead. After we said yes, we had about a 15 minute wait while the attendant rearranged our information, and then we were whisked to the front of the security line, and immediately boarded. They hadn't even told us they'd upgraded us to business class! One of the best flight experiences I've had."
Pro: "Nothing"
Contra: "They lost our luggage and still haven’t returned it, after 2 days of no communication we found out that they hopefully will return it to us on wed. The 8th and we leave the 10th....."
Pro: "Everything was great."
Contra: "they have requested to pay for the luggage $ 100 extra for a single suite case. it supposed to be included into the airfare as it announced atthe time of sale. Will suspend the tranaction"
Pro: "The price appears low, but does not include baggage fees"
Contra: "Check in was very late. Made making the plane a close call. Supposedly check in should start 2 hours ahead of flight. The baggage drop was not available until 1 hour before the flight. According to the rules baggage must be dropped 1 hour before the flight, but the counter was not open. I asked an employee what the issue was and received no meaningful answer.. I made the effort to prepay the baggage fees. Good thing or we would have missed the flight. Will never fly Croatian again"
Pro: "Dubrovnik airport staff when they knew my problem"
Contra: "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"
Contra: "1 hour delay for a 45 mm flight in a small airport. No explanations."
Pro: "Staff was nice."
Contra: "Too expensive for no food/snacks, no entertainment, a turbo prop and delayed flight ! Staff was nice."
Contra: "Flight was late in departure for over 2 hrs! Poor food selection."
Pro: "A few of us got squeezed due to a late departure. The crew was fantastic to rush us through passport check and get us boarded."
Contra: "Food, boarding process"
Pro: "All"
Contra: "Nothing"
Pro: "Individual approach from cabin crew to passengers."
Contra: "I continue from Zagreb to Wiena and we should go again through security check :( there was long quene and very precisious guards so i came to gate 5 minutes before boarding ends. Funniest thing on that way - we use same plane as I left 40 minutes ago"
Contra: "plane personell come to plane 5 minutes after expected boarding time so all passengers should wait. I continue from Zagreb to Wiena and we should go again through security check :( there was long quene and very precisious guards so i came to gate 5 minutes before boarding ends."
Pro: "Great flight, super easy. Gave us breakfast which we were not expecting!"
Pro: "The flight was on time. The crew was pleasant."
Contra: "There was nothing I did not like."
Contra: "No resl issues"
Contra: "The staff was extremely slow, inefficient and unhelpful. There was nobody to tell us that our flight was delayed. And the screens too weren't updated. Very bad experience flying with them."
Contra: "Croatia Airlines caused flight delay due to mechanical difficulties didn't provide adequate connection with following Croatia flight. I lost a day of vacation because they didn't want to accommodate customers and gave out false information."
Pro: "Flight was fine, but you're third party agent Voyama and Croatian Air made this a scheduling nightmare! Never again Kyak, I'll book direct!"
Contra: "Scheduling changes and cancellations mid trip! Many hours of vacation list and money for little my distance international calls. I will tell ALL my friends!"
Pro: "The food was great on the plane."
Contra: "There was a loud kid sitting next to me."
Pro: "People were nice."
Contra: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight."
Pro: "I was pleased that the crew was willing to delay the flight so passengers from an incoming flight could get to their destination."
Contra: "Can go worst I hope"
Contra: "Small space per person"
Pro: "Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time."
Contra: "Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal."
Pro: "Efficient and polite crew!"
Pro: "Great snack"
Contra: "Were told we could check in two hours before flight but were locked out of seating till boarding time. We stood for 2 hours while 85 seats were locked up."
Contra: "Having to ride bus to board airplane in Frankfurt."
Pro: "Check in moved quickly"
Contra: "I do not consume wine or food with wine in it. A snack m Croatia airlines is partly wine."
Contra: "The extra time involved at Istanbul and Chicago airports to seperately check in my Kindle."
Pro: "Once up-in-the-air, everything was good."
Contra: "First the delay for boarding, and then after boarding got delayed again due to rush hour on Heathrow. All together, an hour of delay"
Pro: "I very much liked the organization about the flight, notifying me via makl and quick service."
Contra: "Just filling this space for nothing, because I liked everything!"
Pro: "Another short flight. Seemed to go well."
Pro: "The staff handling the problem were on the whole patient and kind. Once we were able to get to a staff to rebook, they tried."
Contra: "There was clearly no plan in place for when a flight is cancelled, how to handle all the passengers' needs quickly and efficiently once the decision was made by the airline to cancel that flight. There was not enough staff when they were needed. There should be emergency staff who can come in for such a problem. Meal vouchers, though spoke of, did not get given out. Even if they were, we could not have used them as we were stuck in a very long and very slowly moving line. Over 3+ hours of waiting, no one from the airline came around to offer even water. They did not try to make sure the the lines stayed a single line - too many people tried to cheat and cut in raising anger, making already frustrated and stressful situation even more so."
Pro: "Nothing"
Contra: "Again we were given false info and did not go because of the wrong information this company provided."
Pro: "Croatia airlines has special vision on business class !"
Contra: "the aacuracy of flights"
Pro: "The brevity of the flight, the friendliness of the crew and the convenient boarding process."
Contra: "Nothing"
Pro: "Olives were great, staff was friendly"
Pro: "I had no issues at all with boarding and for an hour flight still received a snack and a choice of beverage!"
Contra: "The bumpy ride but not the airlines fault!"
Pro: "It was quick. Flight attendants were nice."
Contra: "Small plane,seats were very uncomfortable. Bathroom doors wouldn't close right."
The crew was really kind and helpful. Flight was on time and everything went smooth. No complaints.
Contra: "I cannot think of anything to improve except for serving more polish traditional foods."
Pro: "Crew was polite"
Pro: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Contra: "Everything."
Pro: "Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food."
Contra: "The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!"
Pro: "Crew was helpful - hung my jacket up in the wardrobe so it doesn’t get wrinkled. Boarding and luggage arrival were very quick - good service by LOT."
Pro: "Nothing! Filth, tight space. Terrible, smelly bathrooms."
Contra: "Everything."
Contra: "Awful airlines, disorganized and chaotic. Warsaw airport was also awful. Extremely confusing to figure out what was going on. Flight was delayed. Workers were not helpful in figuring things out. One of the worst flights I’ve taken"
Pro: "First flight was delayed and we missed flight to Toronto"
Contra: "Departure on time"
Contra: "Give more informations if there is any problem or schedul"
Contra: "Food/drinks Tv"
Pro: "Nice staff"
Contra: "Seats was locked and could not be reclined"
Contra: "The flight got canceled"
Contra: "After purchasing two tickets we had to sit in different places on the plane, one is all the way in the front, other all the way in the back"
Pro: "There was in-flight entertainment. It was the cheapest flight."
Contra: "The food was the worst I have had in over 10 years on EU-Asia flights. They missed two connections, causing over 11 hours of delay, and arrived at a different airport. We spent 4 hours dealing with visa procedures and luggage rechecking in Beijing without staff assistance. Deplorable."
Contra: "Less people on the plane"
Pro: "everything"
Contra: "keep providing the same great experience!"
Pro: "The crew was disappointing."
Contra: "I had to beg for a blanket, and other basic service."
Pro: "Service.On time.Comfortable seats.Friwndliness of flight attendants."
Contra: "On board WiFi ."
Contra: "0"
Contra: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Pro: "Funny english"
Contra: "1h 10' delayed bording"
Pro: "On time"
Contra: "Baggage destroyed"
Pro: "Plane was half empty so I had plenty of space"
Contra: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Pro: "Food/drink options"
Contra: "Customer service"
Contra: "Flights were very late, had to take different flights, arriving 5h later and too late for an appointment. Very disappointed."
Pro: "Crew!"
Contra: "Small air craft"
Contra: "I bought my inlaws tickets with a shorter layover and it was horrible. It took them ‘much longer to get home. There was no plane waiting for them in Budapest and they got re-routed to Vienna. Which then took them to krakow. They had to take off their luggage everytime they got off the plane and they are 80 years old. There were no escalators or elevators. The airlines lost one of their suitcases and promised it the next day and they have not received it yet. Horrible flight."
Contra: "Flight was delayed"
Contra: "arrived one hour late to krakow and my baggage was sent to warsow"
Contra: "Incomfortable chairs"
Pro: "The food was good and the crew very nice. The flight was smooth."
Contra: "The Warsaw-Newark leg took 10 hrs and a half, as opposed to 9 and a half. The Economy seat, although a little better than on other planes, is so small, and I’m average size! The announcements are so difficult to understand."
Pro: "N/A"
Contra: "Had to ask if I get some food too, because I was asleep and as I woke up everyone had food just not I. After 10 minutes I asked for some food. Also the personal could have gotten more times around to bring water. I had window seat and didn’t wanted to disturb my neighbors so I didn’t get up to ask for liquid but other passengers I saw getting up and getting their own drinks by the personal."
Contra: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."
Contra: "Delayed"
Contra: "I flew with a baby and I wasn't given any basssinet on the flight, and even worse the crew was giving me a hard time about it."
Pro: "Nothing (except the safe landing)"
Contra: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
Pro: "ok"
Contra: "Terrible old plane, with tv that don't work and are from 50s. Food was really really bad"
Contra: "NYC to Warsaw, the flight was 4 hours late no voucher for food. some got it some not. i lost the flight from Warsaw to Bucharest they put me on flight from Warsaw to Vienna that flight was late as well i got to Vienna and i ran to get the flight to Bucharest. i was very tired"
Contra: "We were late boarding, and then once we were boarded we waited for an hour for a late connecting flight."
Pro: "Ok"
Pro: "food prices, all on time"
Contra: "entertainment"
Pro: "Everything was great"
Contra: "Nothing to complain Everithing was great thank you"
Pro: "Comfortable and no fuss"
Contra: "We boarded about 10 minutes late"
Pro: "THANKS FOR THE PRINCE POLO!"
Pro: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Contra: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."
Pro: "Lot of leg room in the emergency exit row. Though they don't let you have bags there."
Contra: "No entertainment! Though it was only a two hour flight."
Contra: "Kayak listing indicated this would be a 737, have wifi, power and in-flight entertainment. Plane was Embrair XR that had a whopping 10 rows of economy despite being a 7-8 hour flight over the Atlantic! No wifi, no power and the "entertainment" was an iPad with 10 obscure movies loaded on it. Seating was so limited, and online checkin so poor was stuck with a middle seat. Only positive on this flight was the friendly crew members. False advertising all around otherwise."
Contra: "WAR -FRA Flight cold air blew in all the time. LOT should use no buses for that flight all the time"
It was not communicated in advance by the airline, but we needed a PCR test before boarding.
Contra: "The extra customs in Belgrade when the flights are already late is random and ridiculous. The staff makes some people take off shoes but not others, they opened my cartoon accusing me of having a liquid when I had an empty glass container that he’d already been checked at two other checkpoints."
Pro: "Comfortable, on time, smooth boarding"
Pro: "Nothing"
Contra: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"
Pro: "WeII, I didn't die."
Contra: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Pro: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Contra: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Pro: "the boarding was smooth, the bus to the plane wasn't crowded and the plane was flying low so you could enjoy the sceneries and still get cell phone reception."
Contra: "the overhead compartment was a bit small and there was almost no leg room but both of my flights were short. I booked my flight through an app and it didn't give me any checked baggage so I tried to modify my booking through airserbia website but I couldn't so I ended up paying 60 euros for my bag at the airport."
Pro: "Ehhhhh I was cool with certain things but nothing to like . The people who work there were nice though."
Contra: "The selection of movies . Very poor . What entertainment?"
Pro: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Contra: "More movies and TV shows please!"
Pro: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Contra: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Contra: "Snacks on the plane, comfort"
Pro: "The crew was friendly."
Contra: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Pro: "The air Serbia staff were top class"
Pro: "Pleasant staff, wonderful food, very pleasant flight"
Contra: "Nothing, everything was very good"
Pro: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Contra: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Pro: "good service , everything good."
Contra: "nothing"
Pro: "My isle seat"
Contra: "Studardess were very unpleasant,2 times they passed my row,had to take out garbage by myself. Same movies were played on both flights (I had round trip)"
Pro: "Comfortable seats"
Contra: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Pro: "On time flights both directions"
Contra: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Contra: "Old outdated planes. Very little in flight entertainment- tiny selection of movies and tv shows. No ability to charge mobile devices."
Contra: "Arms rest are pretty small"
Pro: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight."
Contra: "Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water"
Pro: "Nice service."
Contra: "Small aircraft"
Pro: "I like it was fun"
Contra: "I liked everything"
Contra: "No entertainment No food for vegetarians"
Contra: "No enerertainment and no food."
Contra: "Not possible for online check-in"
Contra: "Afrer a day I am still in Pittsburgh!!!"
Pro: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Contra: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."
Pro: "You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50."
Pro: "Gave us food when they weren't required."
Contra: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Contra: "My luggage was lost."
Contra: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Pro: "Great. ON TIME!"
Contra: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Pro: "The staff was great"
Contra: "The movies are outdated"
Contra: "We boarded our flight from gate C7, which as is common in Eastern Europe, a bus gate. To enter the gate, we were completely rescreened, although we had been screened to go from Bucharest to Belgrade. We waited on the bus for 15 minutes. Only a few seats on the bus so it is a standup experience. Finally the bus started driving to the parked planes, but turned away and drove to a where you would exit the bus after arriving. They told everyone to go upstairs where they explained that there was a "technical problem" on then plane and it would be delayed an hour. They sent everyone to gate A4a, where everyone was prescreened again. We waited in a hot gate for an hour, then boarded the bus and to make a long story short, we arrived in Zagreb 1 and a quarter hours late."
Pro: "On time."
Contra: "Small and uncomfortable prop plane. Boarded from rear only."
Contra: "I had a kid sitting on the seat behind me and kept kicking my seat. :("
Pro: "Elena"
Pro: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Contra: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."
Pro: "Service"
Contra: "Layovers"
Pro: "traveler's assistance check in on time smooth flying. nice snacks"
Contra: "online check in is not available if starting out of Stuttgart !!!?"
Pro: "It was a good flight over all, the service was non-stop"
Contra: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."
Pro: "Food is very good"
Contra: "Flat bed is not comfortabl, no mattras.."
Pro: "Baggage allowance"
Contra: "Too few movie choices."
Pro: "Good company"
Contra: "The part of our luggage was lost when we landed in Ljublina but we got it next morning"
Pro: "Short flight"
Pro: "Food and comfort was good for the price."
Contra: "Had a horrible experience when my checked baggage was delayed on both my outward and return flights! And I got them after 2 day for the outward flight and after 3 days for the return flight. So that ruined my vacation. Very disappointed! :("
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1 EscalăAustrian Airlines
20h 50mSJJ-OTP
30/7Sâ
1 EscalăAustrian Airlines
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1 EscalăLufthansa
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