We were given water only, it will be nice to have a little snack to go with it There was a lot of delays boarding and taking off
When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.
Pro: "Crew was friendly, but dis not show Seating flexibility based on passengers spacing"
Pro: "The aircraft was barely half full."
Contra: "Delay due to fog at LHR, but this is not the fault of the airline"
Pro: "Good crew, comfort and timing"
Contra: "I got what I expected"
Pro: "No crying babies around :-)"
Contra: "It was cold on the flight IAD->LAX, there was a cold stream coming from the storage bins, and no food. Food was bland and too little on the transcontinental flight."
Contra: "Better Communication from Lufthansa"
Contra: "Having more than one person at the curtesy desk when half the plain’s luggage was left in Germaine"
Contra: "Flight from Toronto to Ottawa was delayed for more than two hours. We spent two hours sitting on the plane/tarmac. Air Canada sucks."
Pro: "The food/drinks"
Contra: "Boarding be insured as I have a ticket"
Pro: "the price"
Contra: "everything else food seats service ..."
Pro: "the airplane was brand new. l really like it and the crew was nice."
Contra: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."
Pro: "Nothing except the crew were very efficient and helpful"
Contra: "Economy seats. No recline. THAT IS NOT BUSINESS CLASS - This is a joke! Putting an empty seat in the middle does not make it business class. Mis-leading seat image when selecting seats. Shows Buisness class large and 2X2 and Economy at 3x3. When you get on the plane it just a one large economy plane with a mark in business "Extra space for you in the middle seat". Food was cold food - no hot food on the whole plane - only hot coffee. I am not paying 4 times the amount to get economy seats that I can get and most probably get lucky and have an empty seat next to me. STAR ALLIANCE IS REALLY GOING DOWN AND LUFTHANSA IS THE WORST. Will never travel Lufthansa business class every again."
Pro: "Can not fault anything"
Pro: "Superb flight attendants"
Pro: "Nice comfortable flight"
Contra: "Crew was not necessarily warm or curteous"
Pro: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Contra: "The boarding process is poorly controlled and kind of unpleasant"
Pro: "Friendly and helpful crew."
Contra: "Seats not comfortable at all causing loss of sleep and terrible back ache."
Pro: "All good"
Contra: "Had seat next to 2 big ove weight people so I only could use half of my seat :("
Pro: "Airy plane. on time. Good service. Flight wasn't full"
Pro: "We liked it all. Great flight!"
Contra: "The big layover but even that worked out well"
Pro: "Crew nice. Plenty of food"
Contra: "Boarding was very chaotic. Very long lines and not managed well"
Pro: "Lufthansa and SAS. A great combination."
Contra: "Nothing to not like."
Contra: "It was completely out of the airline's control but we were very delayed due to bed weather in Frankfurt"
Contra: "delayed by 1.5 hrs due to computer issue with landing grear, missed connecting flight from Munich to Stuttgart, had to wait an additional two hours in Munich to catch a later flight to Stuttgart"
Pro: "Crew was very nice, easy boarding"
Contra: "Horrible food, very small, cramped seats. The cabin was extremely cold, even with my jacket on."
Pro: "The crew was very friendly and went above and beyond."
Contra: "The boarding process is unorganized as passengers do not board by aisles...just pushing and shoving"
Contra: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."
Pro: "Flight attendants very nice and efficient"
Pro: "Accurate. Friendly."
Contra: "My suitcase weal broke during the flight!!"
Pro: "Made tight connection. Slept entire trip"
Contra: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."
Pro: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."
Pro: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Contra: "the food was on medium level compared to other airlines."
Contra: "It was a great flight"
Contra: "The boarding process takes too long as people try to take too many things"
Pro: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Contra: "The Food was terrible, I would rather have the Option to pay for something more edible"
Pro: "the woman who helped me at the boarding gate was great! Lounge was really nice!"
Contra: "Seat not that comfortable"
Pro: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Contra: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."
Pro: "Crew was great and the plane was clean."
Contra: "The seats are horrendous. I paid for extra room but the armrests don't move. Other airlines have armrest that move in economy seats. No opportunity to rebook online or at the airport. I flew in this route a month before, and since then I've been trying to change the seats. Lufthansa customer service never called me back. When I tried to call, I was put on hold for more than an hour every time. Never flying Lufthansa again."
Pro: "Professional crew, easy travel."
Contra: "Close seating."
Contra: "I did not like the surprise of having to pay for a seat reservation, once I had purchased my tickets. This was costly and certainly unexpected."
Pro: "Friendliness and professionalism of the crew "Excellent""
Contra: "Being a very long trip,needs some more comfort"
Pentru mine totul a funcționat bine… chiar foarte bine
Pro: "fast and friendly checkin, fast boarding, easy transmit"
Pro: "yes, seat is always ok , I'm not overweight"
Contra: "basically, nothing, just keep smiling"
Pro: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Contra: "Food could have been better"
Pro: "Service was very good"
Pro: "Seat was very comfortable and lots of leg room. Food was good."
Pro: "Good amount of leg space"
Pro: "Crew allowed me to change seats to get two empty seats by the window that were available."
Pro: "One crew member in the OTP-VIE flight that was great in service ."
Contra: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."
Contra: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."
Pro: "Crew was fantastic and with an exceptional service. Food was really good."
Contra: "Maybe the seats coudl be a little bit wider"
Pro: "Clean aircraft, polite crew."
Contra: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"
Pro: "On time, best connection for me, earning miles on my program. I booked based on time and cost, didn't even pay attention to what airline."
Contra: "No food, plane felt pretty old and not so clean. Smaller seats than the other flights I had with Lufthansa. Otherwise, it was fine. I had a pretty bad earache on that particular flight, so I liked it less than I might have otherwise. Something didn't feel right, pressure wrong or something."
Pro: "Very nice staff on board and timely departure"
Contra: "Cold during the flight"
Pro: "Flight on time, and luggage was at destination. Crew OK"
Contra: "Food disappointing, dry, and tasteless, my dinner was missing half of what my husband had. Was not worth the effort to complain. Seats left you in pain, no lower back support, and very hard seats."
Contra: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Pro: "Everything was awesome best flight i had in my life."
Pro: "Nothing so far"
Contra: "Our luggage did not make it in a 2nd flight. We had to fill out many many many oaoers st Odessa airport It took 1,5 hours & our ride to hotel did not wait for us & left. Some other taxi driver gave ya a ride & charged ys $50 rather than $20 that ya the cost of our reserved ride. When we got to our hotel, we had to pay $20 for the transfer to hotel even though he left. Now we have no toothbrush or any change of clothes & hopefully we will get our luggage tomorrow after 2pm"
Contra: "Caótica boarding Uncomfortable seats did not recline"
Contra: "Delayed longer than the flight time"
Pro: "The stewardess is very polite and accommodating n"
Contra: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."
Contra: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Pro: "Not much!"
Contra: "No one available nor willing to help with checking process. Told to just try the checking machines."
Pro: "Staff were always courteous."
Pro: "Arriving alive. Attentive service was a nice bonus."
Contra: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"
Contra: "Food is appauling!"
Contra: "They are always delayed"
Pro: "Plane was half empty, so we could sleep on three middle seats"
Contra: "I would expect more (and better) food for 9 hour intercontinental flight"
Contra: "Food part was missing."
Pro: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Contra: "Prior to take-off, we spent 2 hours after boarding on an incredibly hot plane with no working air conditioning"
Contra: "Long transit more than 12H without free accommodation nor meals"
Pro: "Short flight."
Contra: "Seat comfort was meh."
Pro: "Drinks were included"
Contra: "No entertainment available not even to pay for. Wifi is overpriced"
Pro: "Everything was great except seats uncomfortable"
Contra: "Uncomfortable seats"
Contra: "seats too cramped"
Contra: "very tight connection in VIE after a small late departure from LHR but we make the connection."
Pro: "It was pleasant all around"
Pro: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."
Contra: "if you sit in the rear part of the aircraft no menu no food options for you they give you what have left."
Contra: "One flight was cancelled resulting in a 6 hour wait, the second flight was 2 hours late. Meat meals ran out quick resulting in a vegetarian only option for a lot of passengers"
Contra: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."
Pro: "Flight attendance were amazing Smooth flight Comfortable seats"
Contra: "Boarding was very unorganized"
Pro: "The flight was good, the food was good, the crew was excellent"
Contra: "The wheel on my luggage was broken (it was fine the whole trip). I had to throw out my bag after I got it home"
Pro: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"
Contra: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Zborul a avut intarziere la plecare iar cand a aterizat am asteptat sa vina autobuzul sa putem cobori din avion. Totul a fost groaznic decand am plecat din Buc catre Roma si inapoi. Nu ma asteptam sa fie atat de slab serviciile si timpul de asteptare atat de mare cu intarzieri. In plus sunt multe cerinte sa poti zbura: masca FFP2 iar echipajul nu are asa ceva dar noi suntem obligati sa avem, se cere test pcr sau antigen pt cei vaccinati, nu e normal asa ceva. Asta inseamna sa ne faceti pe noi cei vaccinati niste prosti pt ca ne-am vaccinat. Urat din artea voastra. Bani dati aiurea pt ca nu ne-a mai cerut nimeni asa ceva. O abusurditate. Ar trebuii sa ne dati banii inapoi, bani cheltuiti degeaba fiind vaccinati cu buster!!!!! Am fost taxati 40 euro pt 3 check-inuri pt ca nu am facut check in cu 3 ore inainte de zbor deoarece aplicatia nu a mers. Am platit pt ca serviciile voastre nu merg si sunt proaste. Voi face plangere la protectia consumatorului! Mariana Bataus
Cei care călătoresc alături de oameni cu probleme, viitoare mămici, etc så fie cît se poate de înțelegători și comunicativi! Niciodată nu știi unde te duce viața!
O mică parte din călători ar putea încerca så fie mai ascultători și disciplinați. Nu îi costă nimic și nici nu este imposibil!
Organizare execrabila! Nu a existat niciun fel de distanțare!!!
Pro: "Plane on time, new plane, nice crew."
Contra: "Ability to move seats."
Contra: "More leg room and reclining seats"
Pro: "Crew were very professional"
Contra: "The seats"
Pro: "The food options were amazing and the wine was very nice!"
Contra: "Uncomfortable seats"
Pro: "Budget friendliness"
Pro: "The cheap fares"
Contra: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Contra: "Flight was late abolutnie 1 hour"
Contra: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Pro: "mi-a placut pretul"
Contra: "au transformat cursa aeriana intr-un butic"
Contra: "Space between the seats."
Contra: "Application instruction on baggage hande king and que to boarding."
Pro: "All and all great value for the money"
Pro: "The air hosts and hostesses were very polite and courteous."
Contra: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Contra: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Contra: "You have to inform the customers, that company needs you to have a visa"
Pro: "Crew nice,seats ok"
Contra: "Expensive hold luggage,rip off"
Pro: "Good legroom and comfortable seats"
Contra: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pro: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Contra: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Contra: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Contra: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."
Pro: "Cheap with early booking"
Contra: "No food, even free coffee."
Contra: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pro: "grea air line always on time staff are friendly"
Contra: "Don't forget to print a damn boarding pass. Cost me 100$ at the airport just for that... What a rip off. First time traveling to Europe so, I guess that's a part of the learning curve."
Contra: "Checkpoint at katowice the wirst ever seen, personnel with very bad atittude wanting personal cosmetics to fit on stupid plastic bag, the rest wanted to scrap or document my bag to pay extra even I already pay for bring it inside cabin, same before boarding I have my computer backpack and already pay 10 eur for large cabin bag and before boarding they wanted for me to checkin baggage because rule is only backpack even I did explain I already paid large cabin, at end I paid 63 Eur total for my luggage I found completly dissapointed and abusing from many passengersbin the same sittuation, also fly have us inside the plane for more than 30minutes without leaving,"
Contra: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Contra: "There was a delay 1 hr poor service no apology"
Pro: "Arrived only slightly delayed"
Contra: "They made my boyfriend pay 35 gbp for a case 5 cams longer than their stipulation. Yet, lots of other passengers didn't have to pay. Sheer discrimination. Crew is unfriendly and refused to help me place my bag in over head locker. Really poor professional s"
Pro: "I'm disappointed with your service"
Contra: "I'm disappointed with your service"
Contra: "The flight is late from tlv to luton and from luton to tlv."
Pro: "Non stop"
Contra: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Pro: "The journey took less than it supposed to. Amazing service"
Contra: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Pro: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pro: "Magazine was pretty good. Staff were smiley and nice."
Contra: "Boarding was announced as last call 5 minutes after the gate was announced. Seats were uncomfortable with little legroom. Even for a value airline."
Pro: "There really isn't a lot to like except the base ticket fare."
Contra: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Pro: "Good comfi flight with great crew and service"
Contra: "The bus at the landing without a/c and it was hot as hell"
Contra: "Ryanair announced that we could postpone the flights without any cost due to corona virus and when I tried to reach them/to change the flight date the change tax was still there."
Pro: "Shorter trip"
Contra: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Pro: "The flight was on time"
Contra: "Very cramped Carry bag allowance too small"
Pro: "I got there nearly on time"
Contra: "65% of customers had priority so a bun fight to get on. We then tried to use the faster entry on non priority to get into the lounge and were sent back to the priority queue. families with kids weren't given the option of getting on first. Seats were incredibly uncomfortable. Lack of space for bags."
Pro: "that it wasn't a long flight"
Contra: "the crew weren't very friendly, from checking in to landing. too stressed out I think. I wasn't made to feel like I wanted to have a return booking. Also there was pressure to add extras that I didn't want. I resisted but when I've paid for something I don't expect to be coerced into paying more for something I didn't need. For example seat selection."
Pro: "Some of the staff were nice"
Contra: "Flight was delayed four hours, and while that happens sometimes, what really upset me was the compete lack of help and competence from the staff. It seemed to me nobody knew what to do or what was going on. I tried to talk to three different desks and the cabin crew and nobody could help at all."
Pro: "On time and quick boarding, arrived before schedule and no issues with flight"
Contra: "Some passengers very noisy and shouting throughout flight but not the airlines fault"
Contra: "Airport security"
Pro: "The Ariel view of Malta through Gozo and the smooth landing"
Contra: "Crew consistently trying to sell you everything"
Contra: "Lack of comunicoation and lack of services. Probably it was a bit cheaper than the competitors. But I made me think twice for next time Ryanair cross my way."
Pro: "The flight was fine"
Contra: "Check-in on Stansted airport was completely messed up. Nothing was convenient. We almost missed the plane. They charge for everything. No good procedure in place"
Contra: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."
Contra: "Terrible time checking in on line .Finally got some help but was told if I did not check in on line it would cost me another 55euros. :0("
Pro: "New plane was comfortable."
Contra: "Very late service. Crew forgot about our row during the drinks service. Usual chaos from Ryanair's aggressive seating policy although people managed to swap themselves around to sit together. This wasted more time of course."
Contra: "We booked our daughter priority so she was entitled to bring a hand carry on board. When she got the airport they insisted that she had to put her hand carry in the hold despite it having her passport in it!! The Captain very kindly helped her retrieve it from the hold at the end of the flight but why did she ever have to put it in there when she was priority and we paid for it?"
Contra: "you sent the us the wrong us the bookings the wrong way round malaga to newcastle 10th of march instead of the other way rounding the same on the return flight newcastle to malaga 17th march .hence had to rebook costing us a fortune.!!!"
Pro: "Staff good and flight on time"
Contra: "Cost of on board services"
Pro: "Boarding and flying time very good"
Contra: "Noisy passengers (stag party and 40birthday)"
Contra: "I was trying to check in in the past 24 hours. The system wouldn’t allow me and I ended up paying 50 Euros extra only to check in what I had already paid for in full in the first plCe. Then, just to top off the wonderful morning - I got an agent whose attitude was extremely rude and poor to inform me correctly what was the next steps and procedure. Finally, both my hand bags carry on get checked in and now I am stuck at the airport waiting for two little bags that could’ve easily got on top of my compartment where I was."
Pro: "That there was a possibility the plane crashed, so my flight would end earlier."
Pro: "5 stars all great"
Contra: "Tea was awful, too hot in plane at the begining."
Pro: "No hitches. I recently bought proper cabin baggage with Ryanair approved dimensions and had checked in online so no hassles. If you follow Ryanair guidelines and have requested paperwork and baggage allowance your experience should be incident free."
Contra: "Nothing to declare."
Contra: "The Ryan Air staff were ignorant and complained when asked any questions."
Contra: "My connection at Stansted was very tight. Faced with long lines which could have mennt me missing my flight, I was five no option it to upgrade my ticket. Flight was also 20 minutes late."
Pro: "easy to check in with self-service check in and bag drop"
Contra: "seats are not particularly comfortable"
Pro: "The boarding was efficient flight"
Contra: "Flight was delayed. Seats are not comfortable. I was in a bus at the back and when it arrived at the demarcation door, the driver didn't open all the 3 doors! He only opened the front door beside himself so everyone had to exit by that door."
Pro: "Comfortable seat"
Contra: "Flight delay and .no air bridge"
Contra: "Never got a heads up for boarding pass and baggage. I now know to pay $100.00 more when dealing with your competitors."
Pro: "Price was right. Very short flight so it was okay. Price was good."
Contra: "Called to gate BEFORE plane even arrived. Left to stand like cattle for over half an hour. Not a seat in sight. Way too much for my elderly husband."
Pro: "Everything was acceptable apart from their petty ploy to split couples up"
Contra: "Because we don't want to pay extra for seating we don't check in until 4 days before the flight. Usually this is not a problem but on this flight they split us up, one at the front & one at the rear, then they ask if we want to pay extra to sit together. This is a very petty ploy to get extra money. It doesn't work !! The passengers just swop when on the plane"
Pro: "Crew when asked was very helpful and polite. They were definitely working the entire flight to assist people."
Contra: "Crew took about the entire flight to handle the food and drinks, coming from both ends. This caused a block to the bathrooms and people waiting long periods and finally just stuffing in all over the place to get passed the carts. Expensive flight for us since we had to buy the same day. While most of the security attendants were great, I did have to wait a very long time to get a pat down I requested rather than go through the scanner (required to be in a separate room) that was 95% the same as the one they were giving everyone after they came through the scanner, with the only difference being a hand and belt line swipe and paperwork. I have had this same procedure done in three airports prior on this trip and all were more aggressive/thorough and did not require a separate room and extreme wait. Though again, all the female staff were great."
Pro: "Everything was very good"
Contra: "The fact that I couldn't go"
Pro: "In flight experience was great."
Contra: "First time flying RyanAir and didn't checkin before arriving at airport. We're treated extremely rudely and charged Euro 100. Had priority boarding but boarding was horrible."
Pro: "Priority boarding that I paid for. Security Fast Track that I paid for."
Contra: "Interminable lines to simply drop bags with pre-paid bags and boarding passes printed at home -- It took an hour! Check-in staff seemingly oblivious to what is happening around them. About the most cramped seats on any airline I've taken (and I've flown in virtually all parts of the world, and I'm small). Constant harangue over the PA from in-flight staff trying to sell things, even lottery tickets."
Pro: "Price was ok if you don't have to check in luggage."
Contra: "Had to check on line to avoid a check in fee !!! Seats are crammed, thank God it was a short flight. Long line to check bags & to board"
Pro: "The air crew were excellent"
Contra: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Contra: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Contra: "Cramped seats. Did not disclose that you would have to pay an extra fee for seats if you wanted to select them (so I could sit with my husband). First time flying Ryanair. Did not know we had to print out our boarding passes ahead of time (until they emailed us a reminder the day before) or pay $15 each for the print out at the counter. The place we were staying didn't have a printer, so I had to waste a good deal of my vacation time dealing with this and finding a way to get it printed. I chatted with someone at Ryanair and they said the thing about printing your boarding passes was in the fine print. Why? This shouldn't be a secret!"
Pro: "Boarding was ridiculous from both ends of plane with people from back end squeezing past people from front end to find their seats. They list my checked backpack on a flight from Amsterdam to Spain. It took 5 days to get it back. Crazy!"
Contra: "Everyone had backpacks that got checked for free. Why did I pay to check my luggage? Stupid."
Pro: "But not in a great way! Seat was pretty comfortable. Flight arrived on time."
Contra: "It was a loud booze cruise flight from Dublin to Malaga. Very happy Irish holiday makers. it was loud but the passengers mostly were good sorts. The flight attendants were pretty rude--never excusing themselves or apologizing for pushing past people. The toilet in the front was disgusting. NO HaNDSOAP. Told attendant--no soap, she said. Very nasty situation. i think it will be my only Ryanair trip."
Contra: "The priority boarding line needs to be separated from the regular boarding. There is a rush toward the gate when it ipens"
Contra: "They tell you to check in online, it is not possible, then they charge you an extra €45 at the airport. Second time it has happened, it's a scam. Last time I fly Ryanair."
Pro: "Ryanair is charging passengers 45 € if no make online check in !!!!"