Both outbound (on 12/06) and inbound (today’s) Qatar flights were late. The delay today made me miss my connection and added 7 hours to my 30-hour journey making it 37 hours of traveling! Very disappointed with Qatar.
The in flight services is great. However, the planes do not depart on time if they are departing from other Airports except in Doha. If you have a small window with your layover, be prepared that you might miss your connecting flight. My luggage was delayed because their departing flight from a non-Doha Airport was late to arrive. Their baggage department is beyond horrible, there is no number to call and have to use Whatsapp and a reply can take more than 3 hours. I had to track the luggage by going the Atlanta International Airport and wait 3 hours for a manager with Qatar airways to first board a flight and then to get my luggage, since they do not have anyone in baggage services. For this I will never fly Qatar Airways ever again.
Comfortable aircraft and excellent service.
Good food, comfortable seating, excellent service throughout. Professional, yet friendly and nice crew. My first experience with Qatar airlines, I would select Qatar for my future travels and recommend the service to my friends. Thank you.
unfortunately we were unable to travel at this time due to the ongoing Covid situation in Sri Lanka. we hope to go instead in March 2022.
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "We really enjoyed this airline!"
Pro: "Great entertainment choices. Staff friendly and attentive, particularly nice is that they feed children first, and offer small entertainment gifts to them."
Pro: "Everything was great, as the flight wasn't full, so we could relax"
Pro: "Crew was nice, attentive and very helpful"
Contra: "More leg room"
Contra: "Boarding by bus at Doha is lengthy and not very comfortable."
Contra: "Quatar is the best"
Contra: "Cancellation of the flight could have done before boarding."
Pro: "The crews are very friendly and seats are very comfortable"
Contra: "There nothing could have been better cause everything is perfect"
Pro: "Flight not full, so space to move. Great service"
Pro: "seat space with leg room."
Pro: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Contra: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pro: "The service on our flights was wonderful! Qatar is the best airline that I’ve ever flown on."
Pro: "Crew was excellent. Very nice and helpful."
Contra: "Food was terrible. Need a variety. Curry is not for everyone."
Pro: "The crew was friendly and helpful. And the food choices were good."
Pro: "The food was great!"
Contra: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Pro: "The airplane seats in economy were comfortable for the very long flights I took with Qatar Airlines. The seats had enough room between the back of the other seat. The seat reclined to a comfortable position. The seat back provided a built in head rest. The TV's in the seats were the largest I have ever seen on a flight in economy. The staff were helpful and great. The food and drinks provided were decent!"
Contra: "No food on board!! Staff says it got over when i have selected my food selection!!"
Pro: "Stewards and Air hostess were great. The food was served well. The flight was kept clean and had a great entertainment system. Overall it was a great experience."
Pro: "Flight crew was quick to provide food and drinks but quality of the food was not as good as Emirates."
Contra: "-carry-on did not fit on center overhead compartment unless I put it side ways, which then takes up space for other passengers. Same carry-on suitcase fit nicely on Emirates airplanes. Basically, carry-on overhead compartments have been made smaller on purpose or by engineering error, and this makes me not want to fly Qatar airlines again. Less food options. I went to the Gally and they only had kitkat bars for food. Emirates offer fruit, sandwiches, and many choices at ALL TIMES of the flight for economy class."
Pro: "the attention in general for me was excellent."
Contra: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."
Pro: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Contra: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Contra: "There were no food choice when the cabin crew reach my seat all run out"
Pro: "Thank you to wonderful hard working Crew."
Contra: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Pro: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Contra: "Missed it because my flight from Colombo was delayed by 6 hrs."
Pro: "Economy treated like first class!"
Pro: "Nice flight attendants, frequent fluid services."
Contra: "There was no Wifi in the plane."
Pro: "Left and arrived on time, meals were above expectations."
Contra: "Difficult boarding procedure."
Pro: "Like the friendly Crew ..."
Contra: "Entertainment system did not work Boarding at Colombo air port is absolutely the worst We have seen. I have traveled a lot. Took 1 hr 30 mins to check in 40 people."
Contra: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"
Pro: "The inflight entertainment didnt work at all. Food choice was pathetic."
Contra: "Food and inflight entertainment"
Pro: "Best airline in the sky"
Pro: "Lots of leg space, good seats."
Contra: "Food could be better, much better."
Pro: "Boarding, Staff all great; comfortable, full meal and good entertainment;"
Contra: "I had to have the same food in both flights"
Pro: "I usually don't need a lot in the flight, just to kill some time. With Qatar, it was easy, your own entertainment screen with a huge selection of content. Plus the seat was very comfortable and wide, a lot of leg space. New aircraft. what more can you ask?"
Contra: "Not sufficient food, less quantity or quality of food, cramped seat, there was a big guy sitting next to me, unable to even rest my hand"
Pro: "The food was fabulous and plentiful. We also took advantage of the free tour of Doha--a very pleasant way to spend a six-hour layover. Flight attendants were all very attentive and helpful."
Contra: "There was no boarding system, everyone just crowded the gate. Food was unappetizing at best. Colombo Qatar Airways staff at Colombo airport were not very helpful when trying to change details of my booking."