The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Pro: "Staff is the best, very accommodating."
Contra: "It was an old plane so not much comfort in business class"
Pro: "Over all good service."
Contra: "Passenger seats. Very uncomfortable need more legs room and more padding."
Pro: "Food and entertainment was great."
Contra: "Delayed at origin and layover. Crew was a bit hard to track down at times."
Pro: "The food and the entertainment was excellent!"
Contra: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."
Pro: "Service in person and on the phone - really appreciated the 800 line - was excellent. I found competent and confident and kind people at every interaction. All online and all other tech was spot on. The on-board experience was painless and full of nice touches."
Contra: "Nothing comes to mind."
Contra: "istanbole airport there was no seat for sit."
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Contra: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Contra: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
Pro: "Excellent service with comfort"
Contra: "All was great"
Pro: "Overall the experience was good. Cabin crew helpful."
Contra: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."
Pro: "I was upgraded. Food was great"
Contra: "Flight was late"
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Pro: "Excellent check-in and in-flight service"
Pro: "I loved the trip! Everything was wander full!"
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Pro: "they fed us on both flights and offered drinks"
Contra: "my knees were pressed into the seat in front of me. Im 5/8"
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Pro: "The plane has a lot of restrooms"
Contra: "he crew was not available at all Time"
Pro: "Flight attendants greeted on arrival. Prompt with service. Good attitudes."
Contra: "Seats not to comfortable but can't really change that without upgrade."
Contra: "The layover was too long."
Pro: "Short but comfortable and pleasant flight."
Contra: "you can't recline your seat a bit backwards to get a nap. booked luggage is treated with absolute contempt."
Pro: "The best flight ever!"
Pro: "Crew, Food, Movies, Comfort!! I loved this trip with Turkish Airlines."
Pro: "excellent food, service"
Pro: "Love this airline!!"
Pro: "The entertainment choice ! Amazing !!"
Contra: "They lost track of my suitcase. I just received it"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Contra: "entertainment is poor no TV on the back seat only on top 1 film is shown for all."
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "Entertainment (movies) always helpful to pass the time."
Contra: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
Pro: "Onboard experience very good. Food, entertainment, facilities. Tight seats - per usual."
Contra: "Getting boarding passes and checking luggage took two hours. Literally was being dealt with for two hours personally while a couple employees typed and complained to reticket us after airline inexplicably cancelled our reservation on flight home. Until about 30 minutes before departure, no employee had assured us we would get on the plane we paid to be on. Just no concern for the anxiety we were dealing with - and Turkish caused."
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Pro: "fOOD WAS GOOD"
Contra: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."