Găsește zboruri ieftine din Austria în Bucureşti Aeroportul Henri Coandă

Contra: "Very comfortable and well run."

Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."

Pro: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Contra: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Pro: "the crew was good. The seat were not comfortable"
Contra: "food could have been tastier"

Pro: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Contra: "I wish I could have access to wifi on the plane, to tell my family how I was doing."

Pro: "Food is DELICIOUS! Service is impeccable. Very friendly and attentive flight attendants."
Contra: "The seat leg room is on the smaller side, although the incline is good."

Pro: "no clear on when to go"
Contra: "check in delay"

Contra: "The AC wasn’t turned on for 2 hours of passengers being on the plane and it was easily 100 degrees inside. Everyone was hot and miserable. The seats were also extremely close together. I have never been so uncomfortable on a long haul flight."

Pro: "The Airbus is such an extremely "customer oriented' airplane."

Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."

Pro: "They offer 3 meals"

Pro: "Awesome"

Contra: "Turkish airlines used to be airline offering good food, now you only get sendwich"

Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."

Pro: "Clean plane; timely; good food"
Contra: "Not a lot of leg room. Out of all the international flights I’ve been on, it has the least leg room."

Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."

Pro: "Flight was on time"
Contra: "I forgot to choose special meal request but they have good vegeterian food options"

Contra: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."

Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"

Contra: "The layover was too long."

Pro: "Short but comfortable and pleasant flight."

Pro: "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
Contra: "not a fan of the tight sitting"

Contra: "boarding the treat you like animals"

Pro: "Excellent service, food and entertainment."
Contra: "The boarding was long and via buses!"

Pro: "The best part is that Kayak is asking for feed back. As for TK, the food is best."
Contra: "Boarding was a chaios, people cutting the line from right and left. Sad part is that the staff do not care!!! No individual seat entertainment offered on EBL flights! Old fashioned overhead monitors are available but hard to see from most seats because of size and distance!!"

Pro: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Pro: "The best flight ever!"

Contra: "I woke up twice due to too warm cabin."

Contra: "You broke my suitcase"

Pro: "Love this airline!!"

Contra: "They lost my baggage.i got 7lb of red caviar .My red caviar deteriorated.i spend 50$ per lb which is 350$ total and Turkish airlines agents didn't help me find my luggage .in the end they pay only 100$ back for my caviar even when i tald them that i spend 350$ total . It is was Flight from Chicago to Ashgabat"

Pro: "great company."

Pro: "I liked the entertainment options during the flight."
Contra: "1) Since we had a long layover at Istanbul, the airline provides the option to take you to a free hotel to spend the night. I knew this information based on online reviews, but the airline itself never did anything to offer this, I had to walk around on the airport, for like 2 hours I could not find decent help and some instructions in broken English. I had to pay 25 Euros to get mi visa stamped and walk out of the airport. The Turkish Airlines attendant that set up the free hotel for us, walked us to a shuttle that would drive us to the hotel, but the shuttle driver got lost? or something happened that caused for him to drive around town for more than an hour, speaking on the phone loudly in Turkish and completely ignoring us when we asked questions, This got a little scary since we had no idea what was going on, at some point we were in the middle of a dark residential area, and listening to the driver yell on the phone (god knows what). Luckily a driver came over and guided us to the hotel, but seriously, they should be careful about who they hire for these kind of tasks. (I posted a video on instagram with footage of the guy driving us around in case my family needed to find me)."

Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"

Contra: "According to the menu we were supposed to have a choice of chicken or eggplants. When it was my turn - it turned out that there was no chicken left. Fine. Eggplants with some kind of lasagna. This lasagna was just old! Old and dry. And cold. It was definitely not fresh. I asked to warm it up. Got another one. Which was not better actually. That was really annoying. Only after one more complaint I was offered some kosher (and now really good) meal instead."

Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."

Contra: "Excellent"

Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."

Pro: "It was a 55 min flight and they actual fed us with great food and drinks, and the plane had impersonal touch screans , witch is unheard of on such a short flight."
Contra: "Nothing"

Pro: "Movie choices plentiful"
Contra: "Flight was delayed for almost an hour while passengers were on board the airplane."

Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."

Pro: "food was perfect. Staff on board wear good."
Contra: "checking in at Beirut Int. Airport as a first image for the turkish airline was fair. the lady on the counter wasn't friendly and responsive to my simple question concerning the seat. entertainment TOUCH mode of the screen wasn't working properly."

Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"

Pro: "Foods and the staffs attitude"

Contra: "The attendents, kinda rude"

Pro: "I liked my second flight from istanbul to munich, great food, good seats and a private tv"
Contra: "I didnt like my first flight from tel aviv to istanbul, horrible airplane, no place for legs, bad food."

Pro: "The staff was friendly and easy to communicate with. The Food was average, but better than other flights I have taken. The Entertainment system was stellar, new, large screen, tons of choices. This flight really went quickly for me."
Contra: "I had a big problem with the Baggage allowances on this particular flight. I was only allowed 20kg on a long (8hr) international flight, one which I was moving around the world for. If the policy was more like 40kg, there would have been no problems whatsoever and my trip would have been the best I have experienced in a long time. I suggest they improve their regulations quickly to widen their customer base."

Pro: "Good service - wonderful staff"

Contra: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Pro: "The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs."
Contra: "The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold."

Pro: "Amazing crew and service."
Contra: "Seat space extremely low for tall person."

Pro: "amazing"

Pro: "Great amount of legroom, snack given even though < 1hr flight"

Contra: "Flight was delayed"

Pro: "Lot of space in E-xit-row 18, even for a big man like me"

Contra: "NO MOVIES."

Pro: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contra: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contra: "I din't like the fact that Lufhtansa company uses double standards for the countries where they have their flights. From USA, San Jose, Ca, to Frankfurt, Germany everything was good (flight on 08/31/2018 - 09/01/2018). They have been very profesional, beganing wih the boarding time untill the arrival in Frankfurt. The flight to Romania was a different story. They haven't been very professional at all. The flight had a delay and nobody said a word. It was just a clerck there who didn't tell to the Lufthansa passengers for a while anything about our delay. So, finally, he said after 15-20 minutes that our fligt will be later, 20 minutes, than the scheduled time on our tickets. They seemed do not care too much about the Romanian passengers."

Pro: "nothing"
Contra: "getting fine from DC to Munchen and Munchen to Bucharest, 7 h delayed but we get to Romania. - when waiting for the luggages, guess what? Both luggages are missing. -made the complainment, now we are waiting to show up in Romania and to be delivered at home. -went to pick up the rental car, because of the plane delay, they gave our car away. -after trying several companies, we found a car, 3 times more expensive, but we have a car....yeeyy"

Contra: "Too high price tickey and had to buy luggage"

Contra: "There was an issue on the bus to take us to the teminal cuz a passenger took another's passenger's backpack which looked exactly the same but they made us wait on the bus til the mix up was settled. A lot of the passengers got frustrated cuz we had connecting flights and the workers by the plane didn't care including the bus driver. We finally went but we almost missed our flight .we had to literally run to the gate to make it."

Pro: "The flight crew was amazing and the overall experience was great."

Pro: "The efficiency and kindness of the flight attendants made the trip enjoyable. The water service really helped with dehydration. Also, the food was EXCELLENT, which you don't often hear on a flight. My seat was comfortable and the movie and television selections was great. Will ABSOLUTELY fly with them again!"

Pro: "The food was pretty decent."
Contra: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Pro: "Cabin was clean"
Contra: "Boarding and airpot staff were horrible: rude, chaotic experience especially in Munich and Frankfurt. Main issue was rude staff... No concept of customer service ."

Pro: "Excellent service during the two hour trip. No complaints whatsoever!"
Contra: "No headrest screens for entertainment but I had my phone and downloaded movies and shoes prior to leaving the US."

Pro: "Everything"

Pro: "Pleasant cabin crew."
Contra: "Narrow, hard seats that will bring back your greatest dentist memories. Unappetizing menu choices, such that I chose not to partake. Nickel and dime add-on for wifi. Seriously? Thousands of dollars for business class, and you want another 13 Euro for wifi? Not bloody likely. I usually fly SAS business class, and based on this experience with Lufthansa, I will go straight back to SAS. They offer better service, better menu choices, and first class seating for the same price. Easy decision."

Pro: "Everything is good"
Contra: "Food use to be better"

Pro: "the fact that the flight arrived on time without delay and the gates were easy to locate."
Contra: "How on earth did my i arrived lagos and only one out of my two bags showed up, i have to extend my stay in lagos and hoping my bag will come the next day, i have to pay $100 extra just to extend my one-night hotel booking to two nights. Someone really need to get fired, as i wasn't the only one with the same issue and it has been long going, i only hope my bag shows up"

Pro: "W we’re a few minutes late and they waited for us. We truly appreciate their cooperation. 5 strat services."

Pro: "The boarding was fast and effective"
Contra: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."

Contra: "Food was just ok"

Pro: "Efficient boarding, friendly crew."

Pro: "Very nice personals, I'm so happy."
Contra: "Nothing"

Pro: "Thank goodness the movies were good."
Contra: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Contra: "It seemed llike the boarding was rushed and a bit hectic."

Pro: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Contra: "Nothing."

Contra: "Didn't happen yet."

Contra: "Overall okay. Boarding was substandard"

Pro: "N-o entertainment"
Contra: "All"

Contra: "There is no entertainment so I do not know it should be rates."

Pro: "The food, comfort, and entertainment"

Pro: "The overall feeling of this flight was 'relaxed'...after getting over the fact, that this was a huge (two story) airplane. Short flight from Denver to Frankfurt...only 8 hours:)"
Contra: "I would have loved to be offered eye shades and ear plus, since most passengers watched movies and i wanted to sleep:)."

Pro: "Very friendly crew, smooth flight ( great pilots)"
Contra: "Food was carb heavy. I wish you would offer more protein and vegetable choices."

Pro: "Ordered Asian vegetarian meal, which was excellent. They even hadMetal utensils, which I don't think I've seen since the 80s. Also had a Seat open next to me, which is unusual.Very orderly and comfortable flight, with a surprising amount of legroom."

Pro: "United airlines a319 was quite shakey felt uncomfortable whereas the Lufthansa connection with the a320 was way better only a bit shakey but felt comfortable and enjoyed the flight."
Contra: "United airlines connection was quite bad. Was 15 min late but didn't really mind it"

Pro: "Everything was good."

Pro: "I fleweconomy. Flight on time. Boarding was quick. Food is so so bordering to poor. On the plus side the portion was small and is good when want to go on diet."

Pro: "The plane was parked away from the gate. We boarded the service bus to get there 20 minutes before departure time. But it took more than 20 minutes while mid way waiting for clearance to leave for the plane. The service bus did not turn on the AC while we waited even though we complained. We were suffocating. There was no entertainment on the plane."

Pro: "flight was on time and the crew was wonderful"
Contra: "Plane was"

Contra: "2.5 h delay"

Contra: "I AM A HANDICAPPED CUSTOMER. MY FIRST FLIGHT FROM BOLOGNA TO FRANKFORT WAS FINE. NO PROBLEMS. WHEN WE LANDED IN FRANKFORT THEY WOULD NOT LET ME OFF THE PLANE SINCE THERE WAS AN ERROR HAVING A WHEELCHAIR AND A LIFT TO MEET THE PLANE. I SAT ON THE PLANE FOR 45 MINUTES BEFORE THE ISSUE WAS RESOLVED. I GOT TO THE TERMINAL AND WE WATCHED AS THE PILOT CLOSED THE DOORS OF OUR CONNECTING FLIGHT 35 MINUTES PRIOR TO TAKE OFF. NEEDLESS TO SAY WE MISSED THAT FLIGHT. WE WERE BOOKED ON A LATER FLIGHT WITH UNITED. THIS CREATED MORE PROBLEMS THAN I HAVE SPACE TO WRITE. I AM 70 YEARS OLD AND HANDICAPPED. YOUR INCOMPETENCE CAUSED MY WIFE AND I NUMEROUS PROBLEMS I WILL NEVER FLY YOUR AIRLINE AGAIN. I KNOW THIS WILL FALL ON DEAF EARS. I WOULD APPRECIATE A RESPONSE."

Pro: "The crew was friendlier. the plane was way cleaner than the previous one. The food was more decent."
Contra: "The crew wasn't too willing to help with the carry-on baggage, for example - I kept looking for a while for an available spot to deposit mine."

Pro: "crew interest and flight amenities; excellent meals"
Contra: "not applicable"

Pro: "On time"

Contra: "Didn't take it"

Pro: "Entertainment options vastly expanded and improved Attentive staff Good check-in Decent boarding - some organisation of boarding by seat - prevents roadblocks by people trying to get to back while those in front are still putting their stuff away and blocking aisle."
Contra: "Given menus for a mediocre meal Booked window seat to sleep - given aisle at last minute when boarding Given drink then meal for overnight flight - meal would be nice - more time to sleep"

Pro: "Professional crew"
Contra: "Depart on time"

Contra: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Pro: "The crew was good , funy , atentifly and kind."
Contra: "Was ok."

Pro: "The staff were nice, the flight was on time. The meal was good."
Contra: "There was no pillow on board and the flight was overnight."

Pro: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Contra: "Poor selection of films on the entertainment system."

Contra: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Pro: "Clean, safe short flights"
Contra: "The 30 minute layover was close"

Contra: "Seat !!"

Pro: "Nothing at all."
Contra: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Contra: "late flight once again"

Pro: "Flight was on time and we arrived on time Service was good and the crew was courteous and friendly"
Contra: "long layover before my next flight to Chicago"

Contra: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Pro: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Contra: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Pro: "I liked the crew on the flight."
Contra: "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."

Pro: "Very friendly staff"
Contra: "All was well"

Contra: "They cancel the flight without letting me know!"

Contra: "A poor choice of video/film/documentaries. Limited and uninteresting."

Pro: "Overall reasonable flight. Nothing to write home about"
Contra: "Breakfast was what I imagine prison food must be like. Rest of meals were fine"

Contra: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Contra: "Designs of Business Class seatings need some improvement. It seemed there was waste of useful space. Therefore, the area for Business Class seating was big but there were not enough space for everything."

Pro: "The crew was super nice"
Contra: "Not enough food during the long flight"

Pro: "Smooth strait flight, friendly polite crew"

Pro: "Good service on time arrival"

Pro: "Boarding was easy, on time"
Contra: "Crew's attitude for any request was snobby and harsh"

Contra: "We booked Austrian Airlines to Kosice for 6 to play a concert for 3,000 on Thursday night. 4 of our group arrived from ZRH; 2 from LHR. LHR-VIE was late; we ran and arrived in time catch VIE-KSC before it left, but Austrian Air would not allow us to board, despite that the other part of our travel party was already on the plane and alerted both gate staff and on-board staff we were coming and wee had to play a show that night with Arch Enemy. We had to wait 10 hours in VIE & given €12 for food. AA cited "rotational issues". Shockingly, Austrian Air delayed the 2nd flight by another hour "to wait for someone". We had to cancel the show. Really angry"

Pro: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Contra: "Both flights were delayed. Food selection was poor."

Contra: "The flight was delayed and I lost my luggage."

Pro: "All was great"
Contra: "except we could not do an online check-in"

Pro: "Plenty of food and drinks, pleasant crew"

Pro: "Plenty of food and drinks, pleasant crew"

Pro: "Expertise and effiency of the flight crew."

Pro: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Contra: "nothing, it was a great flight from beginning to end"

Pro: "Seats, crew, nice plane"
Contra: "Delayed flight. Random boarding,"

Pro: "Crew friendliness."

Pro: "Na"
Contra: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."

Contra: "Not enough snacks and no entertainment. Only an hour flight..."

Pro: "Short flight from Milan to Vienna. Easy check in -- which at MXP is always a plus and a relief, Crew was very friendly, attentive and focused on the passengers and their job. A smile is worth a million dollars!"
Contra: "I loved it all!!"

Contra: "Flight was delayed 2 hours after boarding"

Contra: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Pro: "in this case, nothing"
Contra: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Pro: "Attentive flight attendants"

Contra: "While boarding, the AC was off due to a mechanical issue. The plane was uncomfortably hot, but the pilot and flight attendants were appropriately apologetic. The issue was resolved once we took off."

Pro: "Good food and drinks,great movies"
Contra: "Dirty bathroom,needs upgrade too."

Contra: "They could not issue boarding pass for the all the segments of the travel. The agent had to talk to someone in order to even issue the boarding pass and even though the bags were checked in all the way to Pittsburgh boarding passes were not issued. I cannot blame the agent because Luftansa had issued the ticket for this Austrian Airline flight."

Contra: "The Air France flight was good overall. The food was okay, comfort good, boarding good, crew excellent."

Pro: "It went smoothly and my luggage showed upon time"
Contra: "Cramped quarters good thing it was a short hop"

Pro: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Contra: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."

Contra: "small and cramped airplane"

Pro: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."

Pro: "Comfort"
Contra: "Wifi on klm"

Pro: "Decent price for economy comfort seat, 4A."
Contra: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pro: "The crews were pretty great!"
Contra: "The regulating of the temperature."

Contra: "Information on arrival time was not correct"

Contra: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Pro: "Great airline"

Pro: "Yes"
Contra: "Everything was good"

Pro: "The crew was amazing, flight on schedule and good entertainment."
Contra: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Pro: "The crew and the timing were ok"
Contra: "The seats were uncomfortable"

Pro: "Friendly crew"
Contra: "Can’t think of anything"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "Friendly crew, upgraded seat was worthwhile"
Contra: "More snacks in between meals,"

Pro: "Good for both."
Contra: "Bigger seats."

Pro: "Like the overall KLM experience"
Contra: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pro: "quick/efficient boarding - good staff - good food - easy flight !"
Contra: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Pro: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contra: "No downsides at all"

Pro: "On time and friendly crew"
Contra: "Boarding needs improvement"

Pro: "Crew was good"
Contra: "Food"

Pro: "Good food, friendly service"
Contra: "More trash pickup; only one round of beverage service"

Contra: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Pro: "Overall booking and airport was ok. Food was also actually quite good."
Contra: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Pro: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Pro: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Contra: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Pro: "I slept pretty much the whole time"

Pro: "Everything is top notch for an airline company."
Contra: "Nothing.... I enjoyed every moment of the flight."

Pro: "Good services!"

Pro: "Friendly in-flight personell"
Contra: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Contra: "Customer service"

Pro: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Contra: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Contra: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Pro: "Service, technology"
Contra: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pro: "Premium economy service was good."
Contra: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Pro: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Contra: "Nothing"

Pro: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pro: "Just great crew."
Contra: "Not comfortable at all and will not book KLM again."

Contra: "At some point the luggage was lost. here."

Pro: "My bagage broke"
Contra: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Pro: "Nice seats, comfortable."
Contra: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Contra: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Contra: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Pro: "Good multi media access and content"

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contra: "Not much to comment on here."

Pro: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contra: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Contra: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Pro: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Contra: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Pro: "Speed, crew, and reliability."
Contra: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pro: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Contra: "One hour delay"

Pro: "Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful"
Contra: "Unconfortable chair seats; seatbelt too short; tables too low for tall ppl"

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "The crew was well trained, kind and receptive. The pilot managed to drive through a storm and even arrive 10 minutes faster after leaving 5 minutes late."
Contra: "Passengers traveling with pets took our reserved seats. The places for our baggages were occupied. When addressing this issue, we were told to move further ahead to empty seats. There was no meal included, and the one we purchased could not be paid by POS."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Contra: "I was unable to check n online (although the process was intitated well earlier than 12 hours prior to departure). The system charged y credit card for a seat reservation and then crashed with an error, both on my phone and laptop browser. When I called at 9:00 am (when their offices are open) to ask for help with what happened, I received no answer other than, "the check in system has just closed. I am unable to help you in any way". I booked another flight with another carrier, and did not take this flight., not do I plan to book with them in the future That being said, it is not the job of the employee to defend a poorly working system. Services need upgrade asap."

Contra: "flight delayed by more than 1 hour"

Contra: "I have booked with 2 checked in baggage pieces. On check in I was told no baggage was paid and I had to pay 100€ for the baggage."

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Pro: "They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Pro: "Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline"
Contra: "Serive to pay extra luggage very very slow"

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "Crew, polite and friendly"
Contra: "delay of more than 6 hours and incorrect information"

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Flight on time . Attentive crew . Good price ."
Contra: "Lack of leg room ."

Contra: "The actual flight was good, but to try and check in on line is murder..the website needs a totally new revamp, both to & from Larnaca I was unable to check in on line. You enter all your details press confirm and it is supposed to go to the next instruction, but a message appeared then took you back to your previous page and you had to input all your details again..this happened many times before I eventually gave up."

Contra: "Rude crew, not organised work , not enough space for legs"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled"
Contra: "The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels"

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "Everything was awesome!!! I am going to buy only from you my next flights."

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Contra: "No online check-in. 1 hour waiting for nothing."

Pro: "First time flying with them. Strongly recommended!"

Pro: "Staff on board was friendly"
Contra: "Planes were late Issue with on-line check-in Non responsive contact center at high cost per minute Absolutely inadequate space for knees, am 1.93 and my knees were stuck all the way during the flight although I had upgraded to a seat with better space. Old aircraft"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "All was very efficient, food and drink a nice surprise"