The restaurant in the business lounge should work 24/7
We had 1h delay. We waited in the place for the whole time.
Pro: "Both friendly and professional"
Contra: "All is perfect! They couldn’t be better"
Pro: "Pilots were good, they provided a smooth ride."
Contra: "Nothing better than other competitors (Qatar Airlines). Turkish Airport had poor washrooms and seatings (not expected from a European country). Flight from Turkey to Pakistan was without earphones, you had to beg for it. Less professional airline crew."
Contra: "I loved everything about Turkish Airlines. Their food is one of the best! You can eat it all and actually tastes good! The level of individual service, unbiased service, is amazing. The crew is polite, well kept, and dare I say very good looking. All my flights with them departed and arrived as scheduled, always!"
Pro: "Short, sweet, and yummy! Short trip, sweet experience with their staff and boarding process, and yummy snacks."
Pro: "The flight attendants"
Pro: "The Airbus is such an extremely "customer oriented' airplane."
Pro: "i like because can interline from qatar airways and baggage through as well. so i do not need to check in again."
Pro: "As always Business Class on Turkishwas an excellent experience. Good food and cabin service."
Contra: "Cabin was dirty, liquid stains on lighting fixture. Arm rested were dirty."
Contra: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"
Contra: "Passengers in transit are herded to the transit lounge where there are almost no facilities."
Contra: "Food was below expectation No TV or entertainment"
Pro: "Boarding process started early and was efficient. Short flight so not much to say."
Contra: "We seemed to arrive late even though the boarding started early. Last call was displayed on the monitors 40 min before the flight took off which seemed excessive to me. And in spite of this we still didn’t arrive on time."
Pro: "The flight was on time"
Contra: "The boarding process was not orderly"
Pro: "Overall the plane was very comfortable."
Contra: "Waited on the plane to takeoff for an extra hour without explanation."
Contra: "The inaccurate time of flights and their late. The type of food is terrible."
Pro: "Friendly staff good food. Good selection of movies."
Contra: "Might just be a cultural thing but the boarding was a clusterfuck. Not really any order compared to flying out. Everyone just kind of lined up without any regard to the boarding groups."
Pro: "The food"
Contra: "The seats are very tie"
Contra: "late departed ,no food,"
Pro: "Again, the crew was very young and greeting everyone with a smile, very accomodating. Loved the snack (Delta take notes). Time passed fast."
Contra: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"
Pro: "i like the reception"
Contra: "i like how the crew welcome me.i all so like the food"
Contra: "The layover was too long."
Pro: "Short but comfortable and pleasant flight."
Pro: "Overall everything was good"
Contra: "Flight was cancelled and I haven't been informed about it AT ALL, only when I arrived to the airport. At the Turkish desk, they didn't manage to book me on another flight, so I had to purchase extra two tickets for approx. $600 from two different airline companies. BAD! BAD! BAD! From both Kayak and Turkshit airlines!"
Pro: "I liked the dates and time, the food and it was over all a good flight"
Pro: "The best flight ever!"
Pro: "Love this airline!!"
Contra: "Have to unload Plane Flight git exchanged without my approval"
Pro: "Everything from above and the fact that my bags got home untouched and on time. It would have been a disaster to have to drive back to Bucharest to pick them up at the later time like it happened with other airlines."
Contra: "Nothing at all"
Pro: "Good food. Flight was on time."
Contra: "Seat in front on me was broken. Reclined further than the rest on the seats, which limited the room I had."
Pro: "The flight attendants are very attentive. Enjoyed seeing them using team work. Keeping the passengers in line during landing."
Contra: "The incoordination at the BGW airport. Flight attendants should be more fluent in other languages."
Pro: "Prompt service throughout."
Contra: "Would have preferred gate departure and arrival."
Contra: "I can't find my baggage.."
Pro: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Pro: "Nice new plane, decent food, friendly staff, incredible selection of movies. Appreciated the fact that the cabin wasn't freezing for once."
Contra: "Terrible, slow checkin process. Some people treated the checkin counter as their personal therapist, coffee house, I don't know what.., they held up the line for ages and staff was doing nothing to speed them up and move them along."
Contra: "The flight had been cancelled by airline. Now waiting for refund."
Pro: "It got me from point A to point B safely; it was a short flight. The overall price of my flights couldn't be beat."
Contra: "This flight was delayed 45 minutes or so and there were some boarding issues. Honestly, I could care less given the really low ticket price and the fact that the delay worked to my advantage but a lot of passengers were upset."
Pro: "Check-in counter staff"
Contra: "boarding process"
Pro: "Service and food"
Contra: "Wrong passangers were in the plane and we had to take down out baggages and we had a big delay"
Meal should be included in the price and seats
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
Contra: "Airport team ask me to pay for 1kg and I have Already pay in Dubai as I was have 30 kg + 8 hand bag and 3 personal still she don’t like to talk and ask me to go and pay it’s will be my last fly with guys"
Pro: "Service, food and entertainment."
Contra: "Comfort. Flight was cramped."
Pro: "The on-board crew were friendly and professional. The in flight entertainment options were great. And the flight was mostly on time and easy."
Contra: "We had significant issues getting our one boarding pass from the computers and then the workers in the airport. We purchased both tickets together and the one had no issues. However, we got nonchalantly passed off from one employee to another without having anyone seem really concerned for us."
Pro: "The price was good"
Contra: "A lot of confusion at the airport when we wanted to check our bags. I felt they could have directed traffic (the people trying to check in) better."
Contra: "Seats are impossibly close. Men's knees hit the back of the seat in front of them. Sardines accurately describes seating on this airline. No, and I mean No, room to move."
Contra: "Comfort and food"
Pro: "Checked luggage included, seat reservations are fairly priced, in flight meals and snacks are reasonable. Crew is professional."
Contra: "It was hot in the plane, probably cranked up the cabin heat to 25°C :)"
Pro: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Contra: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Pro: "They delivered me my order sanwhich and flight was on time"
Contra: "The seats doesn’t have a jacket hanging hook.. so I had to hold my suit jacket all the way . And the seats didn’t have proper head rest so couldn’t sleep as well on the plane but the seat was not congested and was comfortable if day flight"
Contra: "No tv screens. Have to lay for food. Seats dont recline"
Pro: "I may never travel with this airline"
Contra: "I hate traveling with this airline I couldnt sleep or rest During jurny the sttaff we were disturbing , there attention was how to purchase there meal and do there busines with out thinking about the thime and the passangers condation The tiolet was in abad condation and i couldnt use it"
Pro: "Friendly staff. Comfortable plane"
Contra: "Delayed but only 15 min"
Pro: "The flight was on time."
Contra: "Gate was in a new addition to the SAW AIRPORT. Far from cafes and shops. After deboarding from the plane, it was a bit unclear whether to board a bus or walk into the International Terminal. Perhaps more frequent flyers are familiar with this routine, but signage would assist new passengers."
Pro: "Cheap price"
Contra: "Uncomfortable seats. Race car type no recline, no food included, overnight flight yet lights on board remained fully illuminated."
Pro: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Contra: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Contra: "The company could have alerted of the 25€ you have to pay for stepping out of the airport."
Contra: "Food is not for free"
Pro: "Быстрое прохождениех оформления и проверок. Всегда выход прямо в/из самолета"
Contra: "Landing was very rocky"
Contra: "Space for the leg"
Contra: "delay, onboard service"
Pro: "I like to travel always travel with KAKA"
Pro: "It got me there safely"
Contra: "No free drinking water and it wasn't that cheap of a flight to say it a budget airline."
Contra: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Pro: "On schedule"
Contra: "No drinks offered"
Contra: "Crew members are very rude"
Pro: "The flight was delayed, presumably due to weather conditions"
Contra: "Airline stuff was bad in palne which not care about undisable boy was travel with me"
Contra: "The none sense of explaining why I cant go on the plane ... according to there website I should have 2 stamps from the lebaniese authority on my passport one for going in and one for going out which I gladly provide them with... the responsoable for the check in at Frankfurt Airport and according to him was communicating with "pegasus Airline" in Istanbul by WhatsApp and just kept saying "those can't fly today" the funny thing he was writing in german and refuse to give me there number so I can explain the situation now the main reason why i couldn't go on the plane because I wasn't once in my life in Turkei which makes none sense according to there website I contacted them with Emails and they answered me that I should have the 2 stamps if i want to fly from Instanboul to Beirut which I already have but the haven't notice that i didnt even got ob the plane at the 1st place .... the huge amount of nobe sense, stupidity, the lying that there is no Pegasus airline office ath the airport and the 0 responsibility for there actions can provide you guys with a picture of how they behave with the customers"
Pro: "Was a save travel"
Contra: "Delay 1 hour."
Pro: "Crew was very nice. Seats were comfortable."
Contra: "Plane was HOT. It must have been 24 degrees or more the entire flight. I turned the fan on full but it was useless. I was hot uncomfortable and sweaty the entire time I was on the plane. Made what would otherwise have been a short and enjoyable flight extremely unpleasant."
Contra: "the flight was delayed without telling us why we were late from our next flight"
Pro: "Way and take two taxi Please write in the mail In big laters the terminal"
Pro: "got there safely and on tıme"
Contra: "no free food, as usual."
Pro: "The seats were not too tight and the food is not extensively expensive"
Contra: "No Internet access at Istanbul airport which isahugh issue nowadays!"
Pro: "Quick flights"
Contra: "Long layover in inexciting airport Long, congested lines to board planes"
Pro: "Connecting flight to Stockholm was cancelled. Had to fly to Copenhagen and perchuse another flight with SAS When complaining to their staff the answer I received was that no other airline would even give me an option to fly to Copenhagen (where I was not headed by the way) in short - paid another 300$, got to Stockholm 3 hours late and will never fly them againb"
Pro: "Liked their flexibility and welcome agent was serving us."
Pro: "All was good but I thing thy need to give food with no pay 3.30 h fly thy need something free"
Contra: "I want to make change flight but they where not helpful"
Contra: "Poor everything is poor, they are very bad specially the crew when u check in they will let u pay even for the hand baggage extras kg even if u did shopping from the duty free they will let you pay for the weight. The worst crew ever."
Pro: "Seating is comfortable enough with sufficient leg space."
Contra: "As there is no entertainment nor food served on board the grade has to be the minimum score. Precisely that there is no entertainment system."
Pro: "Flight crew"
Contra: "How could you ask about entertainment when there is nothing to intertain in these planes! No screens, expensive and bad food, even the menue and magazines were not available on half of the seats, not to mention the worst and smallest seat i have ever been in, although i travel on many other economic airlines! There is nothing but poor, bad and boring flights. The sad thing is that i payed too much for this flight. Oh i forgot, it's also delayed and we wait for half an hour and then, they came with only one bus to take all the people to plane whwn there are many people who can't hold themselves in that crowded bus!"
Contra: "Everything other than the price. Old plane, supremely uncomfortable. Delayed for an hour."
Contra: "The flight got delayed. One of my loggage didnt got to bucharest only at the evening of my second day."
Contra: "Pegasus airline did not inform us any delay until we asked. They should make delay information to passengers. Other one is when taxi aircraft to runway, make some strange noise come from celing. Alike cable is rubbing something. Crew should report to mechanic."
Pro: "The seats were comfortable, plane was clean and tidy."
Contra: "People were able to bring on oversized checkin luggage which reduced cabin space and forced people to gate check."
Pro: "Nothing at all . The only reason I get ticket from Pegasus was because they are landing near my house in stanstead airport"
Contra: "Nothing at all"