Găsește zboruri ieftine din Bucureşti în Chicago

Pro: "Easy"
Contra: "Wifi"

Pro: "Boarding process need to be improved. Seat assignment is horrible"

Pro: "Comfort+ seats are affordable and give me the leg room I need as a 6'3" adult."
Contra: "Seems like Delta provided free upgrades to families with small children in Comfort+. This impacts the flight comfort for us paying customers. Recommend readdressing this policy and not placing small crying children in Comfort+ for free."

Pro: "The boarding was great and moved very well. The crew super friendly and helpful."
Contra: "More information on how to use the complimentary Wifi in the cabin. I had the app and it helped me but it’s not immediately in front of you so the passenger can decide. You guys offer WiFi in packages and most of the other airlines do not."

Contra: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."

Pro: "No"
Contra: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."

Pro: "Plane seemed well maintained and newer. Crew seemed friendly."

Contra: "The Entertainment display didn't work."

Pro: "Very nice crew, precisely respects the flight schedule"
Contra: "none"

Pro: "Overall the flight was very comfortable."
Contra: "none"

Contra: "Flight left on time and arrived 30 minutes early! Great crew. No complaints here!"

Pro: "Nothing exceptional stands out"
Contra: "Flight was not on time"

Contra: "Terrible"

Pro: "My seat didn't recline"

Pro: "Delta did a great job getting our checked bags from an overseas arrival to this flight. Boarding smooth."
Contra: "Seats are cramped in coach. Fact of life for all carriers."

Pro: "Boarding was fast"
Contra: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."

Pro: "The two stewardesses were awesome helping me to reschedule possible connecting flight due to leaving mdt 2 hours late"
Contra: "The gate agents were extremely slow causing the flight to pull from the gate 28 minutes late. The capitan of the plane needs a course on how to be polite to an upset customer"

Pro: "Getting offered a stipend to change flights - getting my preferred rental car"
Contra: "A direct flight"

Pro: "see above"

Pro: "Good crew."
Contra: "Very tight spaces. No tv."

Pro: "The staff were spot on excellent"

Pro: "Service on tme"
Contra: "Small plan"

Pro: "Nothing cause it didn't happen"
Contra: "The fact that my flight was delayed so it didn't matter because the flught was delayed all the way til the next day."

Pro: "Nothing"
Contra: "Frontier canceled the flight. Delta delayed the flight that I rescheduled. One of the worst traveling experiences I have had in a long time. My day started at 3:30am. I’m just now going to my hotel at 12:40 am"

Pro: "Fantastic Pilots and a great flight attendant."

Pro: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pro: "The crew was fantastic. Friendly, professional"
Contra: "The boarding process was cumbersome. The desk people were unfriendly, unhelpful. Could not give us a seat assignment until the very end of the boarding process. Not a very friendly experience. I felt very ripped off"

Contra: "Flight delayed 2 hrs"

Contra: "The vegan meal was not good"

Pro: "After almost every airline cancelled. Delta still took me to where I needed to go with not one single problem. That pilot was amazing. I forget his name. But the plane didn't slide or anything during take off. Amazing."
Contra: "What was there not to like. We were a little bit late but I wasn't in a rush. I planned well ahead. Delta moved my flight from 10 a.m. to 6 a.m. and that was perfectly fine with me."

Contra: "The leg room is ridiculously small."

Contra: "the inefficiency and extra steps required to travel. Quite lacking in smooth transition between flights, significantly below expectations relative to other airlines"

Contra: "It was it little confusing that I booked with AeroMexico but it was really a Delta flight."

Pro: "Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!"

Contra: "Alhamdoulillah"

Contra: "My flight got delayed for twelve hours with no compensation for a hotel."

Pro: "Was initially hoping to fly a US airline but will now look for Aeromexico first. Exceeded my expectations!"
Contra: "The layover in Mexico City was a bit long and the airport was not so great"

Pro: "Boarding, checking in etc. The usual stuff, nothign spectacular."
Contra: "Seats are getting too crowded!"

Pro: "The crew was beyond friendly and courteous. Lots of leg room."
Contra: "I was an older plane, it was louder than our flight down to Atlanta. Nothing they could do about it, but a slight annoyance."

Pro: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Contra: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Pro: "was comfortable to be able to sleep"
Contra: "delayed start"

Pro: "the flight was on time and the staff very helpful"

Pro: "Friendly and informative flight attendants kept the passengers in reasonable spirit."
Contra: "Left nearly an hour late after confusion related to oversold seats and upgrades. The gate agent entered the plane multiple times. The landing was rough, the brakes were loud."

Pro: "I love the new snack choices! Way to go Delta for offering Kind bars now!! This is awesome."
Contra: "Tiny old plane, props blocked my window view, no entertainment system."

Pro: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pro: "Kindness and politeness, on time lots of explaining"
Contra: "Beyond seat space all was perfect"

Pro: "The crew was friendly and accommodating, and service was good"
Contra: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Contra: "I purchased my tickets about 5 weeks before my trip and got to the airport 2 hrs prior. I recieved no seat assignment, just a boarding pass that said request seat. So I requested a seat. Then the people were rude and told me to come back, so I did about 45 min later and asked again, they were rude again and said come back later. The third time I got s seat assigned but again, they were very rude. Won't fly delta again."

Pro: "Friendly service. On-time."
Contra: "No tv's in airplane."

Pro: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Contra: "No suggestions."

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Staff were polite"
Contra: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Contra: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Pro: "The crew was very kind"

Pro: "Klm's consistantly high standards in everything they do."
Contra: "Nothing"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "Flight was on time."
Contra: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Contra: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Contra: "Boarding was crazy. Could not everyone in the gate area."

Contra: "I congratulate the KLM crew!"

Pro: "Slow service."
Contra: "Better communication!"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "It was all fine"
Contra: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Pro: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "Seating is tight. The crew was great !"
Contra: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Pro: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Contra: "Less legroom, storage space, bad food, few movie options."

Pro: "The service"
Contra: "The food."

Pro: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contra: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Pro: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Contra: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Contra: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Pro: "Landing"
Contra: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pro: "Great service"

Pro: "Comfort was better than on the previous Dash-8. Food was OK."
Contra: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Pro: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contra: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Pro: "Interior of the plane was clean. Smooth landing."
Contra: "Pilot did not avoid turbulence"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Arrived Early!"
Contra: "Left Late :-)"

Pro: "Cabin crew were very professional."
Contra: "Aircraft returned to gate due to fault and was delayed for 45 min."

Pro: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Pro: "Booked extra room seat which gave me good room for seating"

Contra: "Crowded seating, wake-up for breakfast service two hours before arrival"

Contra: "At some point the luggage was lost. here."

Pro: "Everything. A truly faultless experience!"
Contra: "Nothing"

Contra: "Dutch sub titels would be nice."

Pro: "Got to Amsterdam on time and everything was great including the staff"

Pro: "Good multi media access and content"

Pro: "Easy Boarding"

Pro: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Contra: "Not much to comment on here."

Contra: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."

Pro: "staff was fine"
Contra: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Contra: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Pro: "The staff and crew"
Contra: "Nothing"

Pro: "Wonderful"

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Contra: "I slept didn't have snack offered and no entertainment"

Pro: "Take off and landing"
Contra: "Layover time"

Pro: "Feel like reacist Company"
Contra: "I didnt like the treatment of the crew."

Contra: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Pro: "The crew was OK, but nothing special."
Contra: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Contra: "Only a steward that did not help us with luggage when neede..."

Pro: "Seats are comfortable on Business Class. Service is good"
Contra: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Contra: "Our request for vegetarian meals got lost after a glight was cancelled."

Contra: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Pro: "Great food and friendly crew."
Contra: "Seatback system was old and not very functional."

Pro: "The crew was very helpful in all respects."
Contra: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Pro: "Crew was nice."
Contra: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Pro: "Food and wine. Entertainment."
Contra: "Sat closer to water closet. Maybe more air freshener in there."

Pro: "Everything was great"
Contra: "N/A"

Pro: "Left on time. No turbulence."

Pro: "The crew was friendly and always came around with water."
Contra: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Pro: "The crew was efficient and friendly. The plane took off on time and landed on time."
Contra: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Pro: "Crew members"
Contra: "Up to 1 hour late and they leaved my baggage in Paris"

Contra: "shuttle from terminal to plane takes a long time. Flight left late"

Contra: "Not much legroom."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "If the flight would have leave in time we would receive our luggage in time"

Pro: ". Budget airline with no legroom or extras"
Contra: "See above. Nothing specific to like."

Pro: "Comfortable, hospitality and wonderful service"

Pro: "Nice staff, very professional and helpful."

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "I liked the crew, they were professional and tried their best"
Contra: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Pro: "Boarding for BUsiness class was fine. Seating was cramped."
Contra: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Pro: "Plus seat was good. On board crew was nice."
Contra: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Pro: "Nothing."
Contra: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Pro: "Courteous crew"

Contra: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Contra: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Pro: "Hospitality of the flight attendants"
Contra: "Toilets could hv been cleaned more often"

Pro: "Priority boarding"
Contra: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Pro: "Great crew"
Contra: "Food could be a bit better. White bread is unhealthy."

Pro: "I liked the way a fligh attandant treated me and another two passengers. At the end of the flight he gave us a cup of strawberries for all. The food was delicious specially that pasta, it was yummy."
Contra: "TV was too slow."

Pro: "That it was a night flight"
Contra: "No airconditioning, no food choice, no space."

Contra: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Pro: "The flight attendant was very nice to me. TV was very good. space was enough ."
Contra: "We had to pay for wi fi."

Pro: "Not much"
Contra: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Pro: "Crew was great"
Contra: "Not enough food"

Pro: "Amazing service, seat and FOOD"
Contra: "Nothing"

Pro: "Efficient check-in."
Contra: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Contra: "Poor communication. Did not know was airfrance the booking was completed with Austria airline. In the ticket was not the information. Also, airfrance could not find me in their systems I was late to board the plane. Terrible messy and confusing time for me."

Pro: "cookies were great"
Contra: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."

Pro: "The food, the facilities, the seat, everything."

Pro: "Kind, courteous, attentive crew. Smooth flight."

Pro: "It was a fine flight"
Contra: "no specific feedback"

Pro: "Croissants instead of pretzels was a nice change of snack"
Contra: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Pro: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Contra: "Airplane food is airplane food I guess."

Pro: "Seats are way more comfortable than other flight companies"
Contra: "Crew could have been more patient"

Pro: "Flight was on time. Seats were comfortable. Plenty of food was included in the flight. And service was good."
Contra: "Greater weight allowance for carry-on luggage."

Contra: "Grab business class upgrade offer - worth every penny."

Contra: "My wife and I paid for a better seat, (online) but when we boarded they told us that was impossible. They kept our money !!!"

Pro: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Contra: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."

Pro: "It was one of my best flight"
Contra: "Everything is perfect"

Pro: "Only the on board crew lived up to Tap's normal standard"
Contra: "Boarding chaotic in Copenhagen. Food very poor this time"

Pro: "N/A"
Contra: "N/A"

Pro: "The aircraft was relatively new and well appointed."
Contra: "Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff."

Pro: "The boarding procedure was much more organized than the previous flight."
Contra: "They served fish on board, and the odor stuck around for awhile."

Pro: "Comfortable seats with nice pillow and blanket"
Contra: "Boarding was awkward and slow."

Pro: "Space in the cabin"
Contra: "Language included"

Pro: "Cod fish meal was nice! Lots of movie options, and the staff were nice."
Contra: "Foot rests would have been great to have. The boarding process was exhausting. A long line for another passport check (after the immigration check point) and the long bus ride to the aircraft."

Pro: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Contra: "The entertainment could definitely be better. Newer screens, and more options."

Pro: "The crew was really good and attentive"
Contra: "The boarding was a little chaotic"

Contra: "The headphone situation was confusing and no charging ports Fairly comfortable for an older plane"

Pro: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Contra: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Contra: "Nothing"

Pro: "Superb food"

Pro: "Really nice crew, good food and wine, very attentive and accommodating. I’m used to flying spirit and Norwegian and this was a huge upgrade, though there’s not much in flight entertainment. Definitely good and cheap. Will fly again."

Pro: "Food was good, many options with entertainment"
Contra: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Pro: "Food was alright"
Contra: "No entertainment, no charging port beyond row 15."

Pro: "The service appeared to be good but everything was rationed"

Pro: "The crew was personable and was kind at the transfer desk in Lisbon."
Contra: "No USB hole, flight was so delayed that I missed my connection. I like JetBlue better than TAP."

Contra: "This survey is useless. Keeps putting things wrongly and drops things"

Pro: "Excelent fly! No deley! Excelent crew! Good food!"

Pro: "Movies"
Contra: "Food"

Pro: "Flight was only 15 minutes late"
Contra: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Pro: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Contra: "Nothing meal was fine , flight on time, good experience."

Pro: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Contra: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Contra: "The sound for the movies did not work at my seat or my wife's seat."

Contra: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."

Contra: "I didnt like the fact that the chairs are so close together. When passenger wanted to incline their chairs it would be too far back to be comfortable for the person behind. And to sit on the plane for a long fight in this uncomfortable position is not good. They need to make sure all chairs a fixed and now obstructing passengers comfortable manner"

Pro: "The plane was on time, attendants were friendly. Food and drink was provided at no additional cost."
Contra: "I have no complaints!"

Contra: "Plane too small and doesn’t have the thing to charge my phone"

Pro: "Employees are very nice."

Pro: "The flight was uneventful."
Contra: "The food was edible. The entertainment display was old. Not much leg room."

Pro: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Contra: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"

Pro: "There was great entertainment on the first flight"

Contra: "Second half of flight was very rough"

Contra: "Poor policy regarding musical instrument. Probably the only company asking to pay a special fee on hold or to buy an extra seat for a regular guitar. Ridiculous."

Contra: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."

Pro: "The crew was fantastic."
Contra: "No leg room. The worst I have ever experienced and for a seven hour flight, it was unacceptable."

Pro: "solid flight, efficient"
Contra: "staff kind of moody, not really smiley"

Pro: "Treat like a guest 2 great meals."
Contra: "Nothing"

Pro: "A short flight, on-time."
Contra: "Tiny seats"

Pro: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Contra: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Pro: "The crew was nice and helpful"
Contra: "The plane was very old, the screens to watch the TV were horrible, the resolution was very bad, you can't barely see anything. The choices or movies are very bad, and you cannot select when to start the movie. Some toilets did not have soap."

Pro: "Pretty decent food for a plane, reminded me of old United jet"
Contra: "No USB plugs or outlets, old plane"