Găsește zboruri ieftine din Bucureşti Aeroportul Henri Coandă în Dempasar

Contra: "Wearing a face vizor on top of the face mask is silly"

Pro: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Pro: "The cre was really nice and very attentive."
Contra: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."

Pro: "The crew was really sweet and making sure passengers were comfortable."

Pro: "The crew was friendly"
Contra: "Bathrooms could have some lotion for dry skin"

Pro: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Contra: "Free WiFi and Dancing boys"

Pro: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Contra: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "On time departure and arrival. Hard working crew members."
Contra: "No slippers for long flights."

Pro: "Easy and efficient boarding process, great Tv episodes selection"
Contra: "Staff was slow to remove plates after eating"

Pro: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Contra: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Pro: "The crew was good. Good movie selection."
Contra: "The food. The vegetarian meals were both noodles. And the meals were not very healthy. Too high calorie. I couldn’t figure out how to customize my meals On the Qatar app"

Pro: "professional and courteous staff. Food is even better than a Lufthasa flights"

Pro: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Contra: "Nothing. Everything was fantastic."

Contra: "Good job keep it up"

Pro: "The crews are awesome"

Contra: "Qatar airways claims to have inflight wifi. But it is not true because it did not work in either of my flights. Food could have been better."

Pro: "perfect"
Contra: "better food"

Pro: "Great crew, aircraft etc"
Contra: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Qatar airlines the service was awesome and the planes very clean"
Contra: "Seating not able to upgrade"

Pro: "Customer service"
Contra: "Food"

Pro: "Fabulous crew, good choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Seats are comfy and spacious, much wider than Emirates in the same class (who offer only an extra 1/2 inch width over economy). Amenity kit a quality piece that is both practical and useful."
Contra: "Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Contra: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Pro: "I loved the service. All of the attendants were really nice and helpful."
Contra: "My tv on both 12 hr and 8 hr flights didn’t work well and the food wasn’t the best. Also they ran out of food options when they got to me twice."

Pro: "The food and service was wonderful! Easy smooth flight, made 9 hours fly by!"

Contra: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Contra: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Pro: "Big seat"

Pro: "I like how kind and caring the staff .. how they handle people specially on take off and landing they manage to smile and brief people who are first time on plane or not familiar with the rulea and safety precautions on flight"
Contra: "Its not that i didnt like.. but i would like to have a more .. food servings and more healthy food. But the food is good.."

Pro: "Very crowded flight but still had room. Amazing and and easy to use entertainment. Super friendly staff. Comfortable seats. Exactly what I have come to expect from this amazing airline."
Contra: "The food could use some work. It is still better than most other airlines but not as good as most high schools. However, you will not go hungry because they make sure that you stay and hydrated on their flights. I do dislike all the dogs that are allowed in planes. Now flights have babies crying coupled with dogs barking. Takes away from the overall ambiance that Qatar tries so hard to achieve."

Pro: "timeliness"
Contra: "food"

Pro: "Enterment"
Contra: "Crew nice alway take care customer"

Pro: "Good, attentive service by the crew."

Pro: "Food is really good and you guys also have options for vegetarian people as well."

Pro: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Contra: "The food"

Contra: "I will never fly this airline again! Terrible customer service. Would not offer us complimentary airport hotel stay for a 19 hour layover. Wanted us to switch and pay to an earlier flight. Never again."

Pro: "Helpful staffs and great stewardess!"
Contra: "Too many babies this time! Scary bathroom 2 hours before landing. Food portion can be improved. Entertainment screen and choices can be more considerate!"

Contra: "I planned a wonderful vacation for my birthday only to face a horrible experience. Not only was the flight uncomfortable, but my television did not work. There was a huge box underneath the seat in front of me which prevented me from stretching my legs outward. The television was on but the screen itself wasn't operating. I reached for the remote located in the armrest only to find the entire piece missing. Only the base was there. I asked the flight attendents three times if I can move to an empty seat and they said "give me a moment". The moment never came. I really expected more from this airline."

Pro: "Have flown emirates and etihad business - now sampled the best by far. Qatar's a380 was incredible but the a330 on wind leg whilst not as nice was mademupmfor by the best crew I have experienced ever - WOULD NOT HESITATE TO FLY AGAIN"
Contra: "The Oryx system lackedmin recent movies ....that's the only complaint"

Pro: "The flight was on time and boarding was fast"

Pro: "It was excellent."
Contra: "It was excellent."

Pro: "'Low cal meal for you?' Sorry embarrassing. Nothing low cal really bread butter potato corn thing ... kinda gross, just ate rice which is not low cal. Still waiting for my luggage ... driver will now have waited over an hour... sorry ..."

Pro: "Crew were wonderful, spacious legroom."
Contra: "Boarding was crazy."

Pro: "Flight was great, best over seas flight I've ever had!"
Contra: "My only complaint was that we had a 10 hour layover in Qatar....and it was when the city was closed down. So there was nothing for my new husband and I to do. I wish that the airline would have given us more direction and help. Or have us a room for the night"

Pro: "Nice and spacious aircraft."
Contra: "Some confusion on Hindu meal and vegetarian meals."

Pro: "they have a good movie selection"
Contra: "it took awhile for us to get our bags in denpasar."

Pro: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."

Pro: "The crew was excellent."
Contra: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."

Pro: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Contra: "Keep the good work."

Pro: "Yes"
Contra: "Every thing was great"

Pro: "Nice crew."
Contra: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."

Pro: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."

Pro: "The crew was nice, and there was sufficient overhead space for my bag."
Contra: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."

Pro: "All was good. Check in was smooth"

Contra: "Flew airbus 380 all the way and it was super comfortable!"

Pro: "I was happy with all aspects of the flight"

Pro: "Seating and entertainment was very good."
Contra: "Hindu Non vegetarian meals could have been better"

Contra: "Not much food to eat."

Pro: "Professional staff"
Contra: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"

Pro: "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Contra: "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."

Pro: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Contra: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pro: "as usual the ICE system keeps you entertained"
Contra: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."

Pro: "Staff is very friendly. Food service is really good"
Contra: "Everything is good. But need to improve a entertainment. New movies Indian handi and Pakistani"

Pro: "Movie choice"
Contra: "Noise, attitude, boardinv"

Pro: "entertainment"
Contra: "food and luggage restrictions. Only one carry-on"

Pro: "Decent leg room in economy; good entertainment system & food/drink"
Contra: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Contra: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"

Pro: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Contra: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."

Pro: "entertainment is great."
Contra: "food is the same as last flight."

Pro: "Almost everything !"
Contra: "Had to go and find a steward at one point to find out where my coffee had gone to."

Contra: "movies selection"

Pro: "service cleanliness of washrooms Food seating availability"

Pro: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Contra: "I really can't find anything to complain about."

Pro: "Good inflight entertainment"
Contra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pro: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Contra: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Pro: "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
Contra: "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."

Pro: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Contra: "Since they pick up at your house until we landing you feel VIP"

Pro: "Entertainment good and crew"
Contra: "Boarding in milan horribly disorganized."

Contra: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."

Pro: "Entertainment was good"
Contra: "The seats were terrible and not enough cushioning"

Contra: "Nothing"

Pro: "Choice for entertainment"
Contra: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."

Contra: "I was treated differently, because, I bought my ticket from Kayak and not directly from Emirates."

Pro: "It was very comfortable for a 14 hour flight."
Contra: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."

Pro: "Food was decent."
Contra: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"

Pro: "Good connecting experience in Dubai."
Contra: "Comfort of seats could be better"

Contra: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Pro: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Contra: "Coffee was ok, but could be better."

Pro: "Service"
Contra: "Food came before alcohol :)"

Pro: "They got us there safely"
Contra: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."

Pro: "I’m very disappointed by the supervisor treatment at the time I was checking in and weighing my luggage. It is very frustrating to see that I was forced to pay US$ 175 for an excess of only 9 Kg. Even after I told him that my other luggage didn’t have the maximum weight he insisted either to throw away my items or pay the amount. The supervisor was ready to either not let to board the flight or leave my luggage. I could have appreciated if either charged only extra 9kgs or move the excess volume to check in luggage that was not full. The supervisor was not ready to listen and he constantly treats me in a disrespectful manner. Given to the mistreatments I had I have vows not to travel with Emirates anymore and also advise my friends and colleagues not to use it. I hope you will use this feedback to improve your customers services."

Pro: "I liked the cleanliness and entertainment in the flight."
Contra: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."

Contra: "I missing my flight than they dosnt give me another flight. They told me we can't do nothing you must buy new one it was 990$ usually if I miss my flight I have just to buy a little more for next trip"

Pro: "Excellent"

Pro: "Seats are comfortable and plenty of entertainment available. Service is prompt and friendly. As good as it can be for a long international flight."

Pro: "Food, movies"
Contra: "Nothing"

Pro: "The crew on the Emirates flight was really professional and courteous going to India and coming back. The food was lacking a bit of flavor but overall it was good. The entertainment on the flight was amazing!! However, the monitor had to be restarted a few times due to technical issues. But I really liked my flight and will definitely travel again with Emirates."
Contra: "Now to the issues. The flight from New York to Boston sucked. Jet Blue couldnt find our reservations and we were instructed to go to the Emirates Terminal. So we had to take our luggage (around 50 pounds each), run to the Airtran, board the Airtran, go to the next Terminal. The Emirates counter was closed and we had to go back to the Jet Blue counter and magically found our reservation. They were unapologetic and annoyed that we were asking them too many questions. But overall, the experience with Emirates was good."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Pro: "Everything was awesome!"
Contra: "Nothing really."

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "Dismal customer service"

Pro: "Boarding was on time and We arrived on time."
Contra: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Contra: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "In flight entertainment and snack even for a short 1 hr flight"
Contra: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Pro: "Always excellent"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "crew was excellent."
Contra: "internet should be free, not wine. cabin temperature erratic and cannot adjust individual air flow. seat space is small. Pity the window seat occupant who cannot go to WC, blocked by two other sleeping passengers on a 12 hour flight."

Pro: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Contra: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Nothing"
Contra: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "Great service and polite staff."
Contra: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "food"
Contra: "leaving late"

Pro: "The flight attendents were very nice & service was good."
Contra: "The seats are cramped in economy, so if you are tall it's uncomfortable flight."

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "Good food. I would say there is scope for improvement on wines"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Contra: "Nothing."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "Great entertainment and food."
Contra: "Boarding was very long."

Pro: "The service and entertainment!"

Pro: "Crew were very nice and professional."
Contra: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Pro: "Getting off the plane, getting on the plane"
Contra: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Contra: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."

Pro: "the flight and service were good"
Contra: "after the ooup d'tout there was a period of chaos and i had to stand in line for 11.5 hours straight to get a new flight boarding pass.l They could have maybe come up with a different system for this considering the 2 or 3,000 people who had their flights canceled. that was incredibly unpleasant...herded in like cattle for 12 hours with i don't know how many thousands of people trying to get a flight out. It was like being in a refuge camp."

Contra: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Yes"
Contra: "Nothing. Flight was amazing"

Pro: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contra: "Nothing,just the seats. Cleanliness was perfect"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "The crew."
Contra: "The time between flights."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Contra: "Information on arrival time was not correct"

Pro: "Flight arrived on time"
Contra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Contra: "Crew members in Amsterdam were very rude and disrespectful"

Pro: "Newer plane, crew was amazing, seats were adjustable"

Contra: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pro: "Crew was nice and pleasant"
Contra: "Flight very late"

Pro: "Very professional"
Contra: "Lost luggage"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Staff rude and short"

Pro: "The seat was a little uncomfortable but the crew were amazing."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "yes"
Contra: "not really"

Pro: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pro: "Crew was good"
Contra: "Food"

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Contra: "Nothing special"

Pro: "Comfortable and well laid out seat area"
Contra: "Food was a little substandard for business class"

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Everything excellent. Comfortable seats in business."

Pro: "Everything is top notch for an airline company."
Contra: "Nothing.... I enjoyed every moment of the flight."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contra: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pro: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Contra: "there was no lounge close to our departure gate"

Pro: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pro: "The staff was extremely pleasant. Food was good!"
Contra: "Have no complaints"

Contra: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pro: "Flight crew; legroom even in cheap seats."
Contra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Contra: "Dutch sub titels would be nice."

Pro: "The cabin crew were pretty good. That's about all that was good."
Contra: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Contra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Contra: "old plane, tight and uncomfortable"

Pro: "Everything - Checkin, crew, food, entertainment"
Contra: "Nothing"

Pro: "Catering is ok"
Contra: "Seats comfort really old school"

Pro: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pro: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pro: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contra: "No complaints."

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Pro: "Seat space was good for a short flight, inclusive of free snack and drink."
Contra: "Too much overoverhead luggage."

Pro: "The flight crew were kind, polite, and attentive."
Contra: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."