Găsește zboruri ieftine din Bucureşti Aeroportul Henri Coandă în Indonezia

Pro: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Contra: "Some alcoholic drinks"

Pro: "everything"
Contra: "nothing"

Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."

Pro: "yes. great travel and crew"

Pro: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Contra: "Same advertisements before each movie could play were annoying to me."

Pro: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Contra: "Everything was perfect other than the food was not so great i had stock ache the entire flight."

Pro: "Crew was very polite and helpful."
Contra: "Quality of food could be better Hindu meal was not as good as expected"

Pro: "The airplane trip was ok"
Contra: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."

Pro: "Crew was amazing"
Contra: "Nothing really"

Contra: "The visa check personnel were the most discourteous airline staff I have ever encountered."

Pro: "Food"

Pro: "food ok, economy seats not too bad"
Contra: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."

Pro: "The crew was very friendly throughout the 7-hour flight."

Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"

Pro: "Snacks and the crews on board"
Contra: "The crews in the airport, not friendly. They dont even smile!"

Pro: "Good staff and service"

Pro: "The crew was friendly and helpful. And the food choices were good."

Contra: "The ticketing agent told me I had a window seat, but in reality I had a middle seat! For a 14 hour flight, that’s a big difference! Highly disappointed when i got to the gate and the plane had no window seats available."

Pro: "Everything was first class with excellent service"
Contra: "Long flight with long layover in Doha"

Pro: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"

Pro: "Great crew, as usual."
Contra: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."

Pro: "Flight schedule in time."

Pro: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."

Pro: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."
Contra: "I was not given any option regarding the change of my departure flight from Colombo. Originally it was scheduled for 13th 3.25AM and it was brought forward to 12th night 20.20. This caused inconvenience to me and my family to wait 7 hours for the connecting flight to Johannesburg from Doha. When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit."

Pro: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Contra: "It would be nice to have socks to put on for when I want to take my shoes off."

Pro: "Very friendly service!"

Pro: "Service"
Contra: "Just bathroom in end"

Pro: "All of it was great!"

Contra: "Great staffs and food service."

Pro: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Contra: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Pro: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Contra: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Pro: "Flight was as scheduled"
Contra: "Did not like the entertainment"

Pro: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"

Pro: "The friendliness of the staff from check in to arrival!"

Pro: "The flight attendants was nicer on this flight then the US to Doha flight"
Contra: "Seats were not comfortable"

Pro: "its a five stars trip in its services"

Pro: "Clean. Friendly staff. Good food. Good entertainment."
Contra: "Small cramped seats."

Pro: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."

Pro: "Comfort and Cleaniness."
Contra: "Food and ways to provide chairs - avoiding providing wheel chairs and food requirement."

Pro: "great service, food, friendliness of staff, clean plane"
Contra: "nothing"

Pro: "It was excellent."
Contra: "It was excellent."

Contra: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Pro: "everything went perfect , tank you KAYAK"

Pro: "Good, comfortable and smooth flight. Food was better than expected."
Contra: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Pro: "The best service"
Contra: "Nothing bad to say"

Pro: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Contra: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

Pro: "Excellent customer service"

Pro: "Crew Boarding"
Contra: "Food Not so comfy"

Pro: "Absolutely nothing!!!!!!"
Contra: "The fact that our flight was cancelled without being notified. I will never make flight arrangements with them again!!!!!"

Pro: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Contra: "Keep the good work."

Pro: "Yes"
Contra: "Every thing was great"

Pro: "Nice crew."
Contra: "Horrible seats. Very uncomfortable. No room to move around. Overcrowded plane."

Pro: "The crew members were great and managed everything effortlessly. The pilot was also very friendly."

Pro: "The crew was nice, and there was sufficient overhead space for my bag."
Contra: "I've flown hundreds of times, and this was the most most unpleasant flight I've ever taken. My seat didn't recline, the entertainment console was not working properly, and I had almost no legroom due to the design of the seat. The temperature was unbearably hot. And I didn't get my special meal."

Pro: "All was good. Check in was smooth"

Contra: "Flew airbus 380 all the way and it was super comfortable!"

Pro: "I was happy with all aspects of the flight"

Pro: "Seating and entertainment was very good."
Contra: "Hindu Non vegetarian meals could have been better"

Contra: "Not much food to eat."

Pro: "Professional staff"
Contra: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"

Pro: "Crew were helpful when man sitting in front reclined his seat & knocked a full glass of orange all over my legs & seat."
Contra: "Couldn't get boarding passes for all three flights when I checked in. Screaming kids."

Pro: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Contra: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Pro: "as usual the ICE system keeps you entertained"
Contra: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."

Pro: "Staff is very friendly. Food service is really good"
Contra: "Everything is good. But need to improve a entertainment. New movies Indian handi and Pakistani"

Pro: "Movie choice"
Contra: "Noise, attitude, boardinv"

Pro: "entertainment"
Contra: "food and luggage restrictions. Only one carry-on"

Pro: "Decent leg room in economy; good entertainment system & food/drink"
Contra: "I was expecting to pay for only 10 kg excess baggage according to my own scale but was charged for 15 kg and the check-in staff was rude and unwilling to listen; in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."

Contra: "We were seated towards the back of the economy class and by the time the crew reached us, they ran out of the menu options and we were forced to take left overs"

Pro: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"

Contra: "This flight did not happen. It was purchased fraudulently and was caught by Emirates. Please remember all my contact information from your website immediately."

Pro: "entertainment is great."
Contra: "food is the same as last flight."

Pro: "Almost everything !"
Contra: "Had to go and find a steward at one point to find out where my coffee had gone to."

Contra: "movies selection"

Pro: "service cleanliness of washrooms Food seating availability"

Pro: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Contra: "I really can't find anything to complain about."

Pro: "Good inflight entertainment"
Contra: "Inflight service perfunctory Food of adequate standard Both used to be much better on Emirates"

Pro: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse -"
Contra: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."

Pro: "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
Contra: "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."

Pro: "I really recommend this airline. Is worth every single dollar that you pay. Everything is exceptional, the service magnificent, the food is good but the beverage choices are great quality. We really love everything about to travel in Emirates. We are considering to use this airline every time that our destination works."
Contra: "Since they pick up at your house until we landing you feel VIP"

Pro: "Entertainment good and crew"
Contra: "Boarding in milan horribly disorganized."

Contra: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."

Pro: "Entertainment was good"
Contra: "The seats were terrible and not enough cushioning"

Contra: "Nothing"

Pro: "Choice for entertainment"
Contra: "Have travelled on Emirates several times but the Crew hospitality was poor this time. Oriental food was not good."

Contra: "I was treated differently, because, I bought my ticket from Kayak and not directly from Emirates."

Pro: "It was very comfortable for a 14 hour flight."
Contra: "I didn't like the fact that they ran our of my selection of breakfast. We were seated midway on the plane and my breakfast selection ran out before they got to my section."

Pro: "Food was decent."
Contra: "Super cramped plane, and they managed to lose my luggage in Dubai. Thanks for that!"

Pro: "Good connecting experience in Dubai."
Contra: "Comfort of seats could be better"

Contra: "Before the flight landed and before an announcement was made to bring seats upright, I was repeatedly poked by a crew member to wake up. This was not necessary since we were not close to landing. Very rude and uncomfortable."

Pro: "The ground and on-board staff was courteous and efficient. The specious seating and clean men's room were added bonus."
Contra: "Coffee was ok, but could be better."

Pro: "Service"
Contra: "Food came before alcohol :)"

Pro: "They got us there safely"
Contra: "We did not get the seating booked online The room in the terminal at the boarding gate was extremely small and inadequate. It created much anxiety and discomfort among the passengers. Some were disgruntled."

Pro: "I’m very disappointed by the supervisor treatment at the time I was checking in and weighing my luggage. It is very frustrating to see that I was forced to pay US$ 175 for an excess of only 9 Kg. Even after I told him that my other luggage didn’t have the maximum weight he insisted either to throw away my items or pay the amount. The supervisor was ready to either not let to board the flight or leave my luggage. I could have appreciated if either charged only extra 9kgs or move the excess volume to check in luggage that was not full. The supervisor was not ready to listen and he constantly treats me in a disrespectful manner. Given to the mistreatments I had I have vows not to travel with Emirates anymore and also advise my friends and colleagues not to use it. I hope you will use this feedback to improve your customers services."

Pro: "I liked the cleanliness and entertainment in the flight."
Contra: "Very cold inside flight. And the crew is not providing any blankets. Crew delivers food very late literally after we starved to death ."

Contra: "I missing my flight than they dosnt give me another flight. They told me we can't do nothing you must buy new one it was 990$ usually if I miss my flight I have just to buy a little more for next trip"

Pro: "Excellent"

Pro: "Seats are comfortable and plenty of entertainment available. Service is prompt and friendly. As good as it can be for a long international flight."

Pro: "Food, movies"
Contra: "Nothing"

Pro: "The crew on the Emirates flight was really professional and courteous going to India and coming back. The food was lacking a bit of flavor but overall it was good. The entertainment on the flight was amazing!! However, the monitor had to be restarted a few times due to technical issues. But I really liked my flight and will definitely travel again with Emirates."
Contra: "Now to the issues. The flight from New York to Boston sucked. Jet Blue couldnt find our reservations and we were instructed to go to the Emirates Terminal. So we had to take our luggage (around 50 pounds each), run to the Airtran, board the Airtran, go to the next Terminal. The Emirates counter was closed and we had to go back to the Jet Blue counter and magically found our reservation. They were unapologetic and annoyed that we were asking them too many questions. But overall, the experience with Emirates was good."

Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."

Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."

Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."

Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"

Contra: "Free wifi"

Pro: "Everything was awesome!"
Contra: "Nothing really."

Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"

Contra: "Dismal customer service"

Pro: "Boarding was on time and We arrived on time."
Contra: "Plane was smaller than normally flown. No room at all. 2-4-2 seat rows."

Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"

Pro: "Better than all others at this time."

Contra: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."

Pro: "In flight entertainment and snack even for a short 1 hr flight"
Contra: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Pro: "Always excellent"

Pro: "Nothing"
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Pro: "On-time departure. very polite and friendly staff and we got there fast!"

Pro: "crew was excellent."
Contra: "internet should be free, not wine. cabin temperature erratic and cannot adjust individual air flow. seat space is small. Pity the window seat occupant who cannot go to WC, blocked by two other sleeping passengers on a 12 hour flight."

Pro: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Contra: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."

Contra: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Contra: "The flight arrived late and Tipton Long to depart."

Pro: "Nothing"
Contra: "Must tell custom officials not to yell out "Lady come here". Boarding took way too long. Flifgt was delayed with no explanation or information."

Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"

Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"

Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."

Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."

Pro: "Great service and polite staff."
Contra: "Didn't make any announcements as the time was getting closer to board. Passengers had to hover around counter and strain to hear. It all worked out well, though!"

Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."

Pro: "food"
Contra: "leaving late"

Pro: "The flight attendents were very nice & service was good."
Contra: "The seats are cramped in economy, so if you are tall it's uncomfortable flight."

Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."

Pro: "Everything"
Contra: "Nothing :D"

Pro: "Good food. I would say there is scope for improvement on wines"

Pro: "The food was amazing."

Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."

Pro: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Contra: "Nothing."

Pro: "the crew"

Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."

Pro: "Great entertainment and food."
Contra: "Boarding was very long."

Pro: "The service and entertainment!"

Pro: "Crew were very nice and professional."
Contra: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Pro: "Getting off the plane, getting on the plane"
Contra: "The inhumane incarceration that was the overnight layover. I had no idea it would be so awful and regret having booked with Turkish Airlines"

Pro: "The food and the boarding was fast."
Contra: "Everything was great."

Pro: "It was nice to receive a meal on such a short flight."

Pro: "So I never actually flew with Turkish this trip, but I can write about my rerouting experiences. Inbound my first connection to Istanbul was cancelled due to technical problems. Fortunately I was second in the ticket office line and was promptly rebooked with Lufthansa. My return flight was cancelled because of the coup, and again I was rebooked with Lufthansa."
Contra: "Overall Turkish Airlines did well in a difficult situation. But a few concerns. On my inbound flight, the agent servicing us was amazing and I was fortunate to be second in line, but the airline was ill prepared for the situation and the agent was being hung out to dry by his colleagues who kept calling him and wouldn't let him do his job. On the return flight, I was frustrated the agents at first pushed me to take a refund rather than letting me rebook with a partner. I ended up having to leave a day later than expected, and didn't get an itinerary till the morning after my original flight. This was all very stressful. Lastly, you have to think twice about flying through Turkey. Although this coup is over, the next crisis will be over whether President Erdogan creeping authoritarianism."

Pro: "the flight and service were good"
Contra: "after the ooup d'tout there was a period of chaos and i had to stand in line for 11.5 hours straight to get a new flight boarding pass.l They could have maybe come up with a different system for this considering the 2 or 3,000 people who had their flights canceled. that was incredibly unpleasant...herded in like cattle for 12 hours with i don't know how many thousands of people trying to get a flight out. It was like being in a refuge camp."

Contra: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Contra: "YOU destroy the traveler Luggage at this trip and there is some items missing . Thank you"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "Yes"
Contra: "Nothing. Flight was amazing"

Pro: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contra: "Nothing,just the seats. Cleanliness was perfect"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Pro: "The crew."
Contra: "The time between flights."

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Contra: "Information on arrival time was not correct"

Pro: "Flight arrived on time"
Contra: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Pro: "The crew were excellent and seats were comfy."
Contra: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Contra: "Crew members in Amsterdam were very rude and disrespectful"

Pro: "Newer plane, crew was amazing, seats were adjustable"

Contra: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Pro: "Crew was nice and pleasant"
Contra: "Flight very late"

Pro: "Very professional"
Contra: "Lost luggage"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Staff rude and short"

Pro: "The seat was a little uncomfortable but the crew were amazing."

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "yes"
Contra: "not really"

Pro: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Pro: "Crew was good"
Contra: "Food"

Pro: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Pro: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Contra: "Nothing special"

Pro: "Comfortable and well laid out seat area"
Contra: "Food was a little substandard for business class"

Pro: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Pro: "Everything excellent. Comfortable seats in business."

Pro: "Everything is top notch for an airline company."
Contra: "Nothing.... I enjoyed every moment of the flight."

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Contra: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Pro: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Contra: "there was no lounge close to our departure gate"

Pro: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Pro: "The staff was extremely pleasant. Food was good!"
Contra: "Have no complaints"

Contra: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Pro: "Flight crew; legroom even in cheap seats."
Contra: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Contra: "Dutch sub titels would be nice."

Pro: "The cabin crew were pretty good. That's about all that was good."
Contra: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Pro: "Excellent experience with the cabin crew."
Contra: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Contra: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Contra: "old plane, tight and uncomfortable"

Pro: "Everything - Checkin, crew, food, entertainment"
Contra: "Nothing"

Pro: "Catering is ok"
Contra: "Seats comfort really old school"

Pro: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Pro: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Pro: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Contra: "No complaints."

Pro: "leg room economy compared to KLM"
Contra: "full flight, no upgrade possible"

Pro: "Seat space was good for a short flight, inclusive of free snack and drink."
Contra: "Too much overoverhead luggage."

Pro: "The flight crew were kind, polite, and attentive."
Contra: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."

Pro: "El entretenimiento"
Contra: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Pro: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Contra: "N/A"

Pro: "The crew was perfect"
Contra: "No wi fi on the plane."

Pro: "The rest area"
Contra: "The airport was cold and it should be warmer"

Pro: "The crew and the food were great!"
Contra: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Contra: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Pro: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Contra: "Only a steward that did not help us with luggage when neede..."

Contra: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Pro: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Pro: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Contra: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Pro: "Crew was very friendly and seat in KQ is super comfortable in Business."

Pro: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Contra: "Seats were not comfortable, even in Comfort + seating isle."

Pro: "Yes"
Contra: "Everything very good"

Pro: "The crew was excellent."
Contra: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Pro: "Everything was great"
Contra: "N/A"

Pro: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Pro: "Great seat. Comfortable. Quick boarding."
Contra: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Contra: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Pro: "Crew was very nice and the food was excellent."

Pro: "DIY snack area"
Contra: "Food and seating"

Pro: "Flight crew, pilot,food and entertainment options were great"
Contra: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"

Contra: "Na"

Pro: "It was a nice plane and boarding was well organized."
Contra: "I was assigned a middle seat, if not for that I would have given a higher rating."

Pro: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contra: "Nothing to complain about."

Pro: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Contra: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Pro: "Staff"
Contra: "We were 2h late"

Pro: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contra: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."

Pro: "It was a wonderful flight and service . Hospitality and welcoming."
Contra: "Nothing everything was amazing ."

Pro: "Absolutely everything perfect."
Contra: "Through my own fault I ordered a different seat instead of window seat. :)"

Pro: "The crew was very friendly and professional. The food very good"
Contra: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Pro: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Contra: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Pro: "Ok"
Contra: "Nothing"

Contra: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Contra: "Couldn't make the connection....Overall....an aweful experience!"

Pro: "The friendliness and courtesy of the staff."
Contra: "One piece of my luggage was left behind in Paris."

Pro: "Free snack and drinks. Good service."

Contra: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Pro: "It es a good flight back"
Contra: "Items missing on duty free purchases"

Pro: "the Airline"
Contra: "The Airport, Security, Boarder control."

Contra: "They lost my luggage"

Pro: "Airplane staff were good"

Pro: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Contra: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."

Pro: "There was enough leg room"
Contra: "The food was not very nice and the aircraft was really cold."

Pro: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Contra: "Too crowded"

Pro: "Panamá airport is a disaster, unorganized and dirty"
Contra: "Panamá airport"

Pro: "quick flight 10 min ahead schedule"

Pro: "Kind, courteous, attentive crew. Smooth flight."

Pro: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."