Contra: "Seats and food"
Contra: "Very less leg room"
Contra: "— Better Seat assignments , —Boarding pass issuer must know well —how to take care — seat & boarding assignments , —Food with some standards (at least to match with other airlines , at least 3 choices) — On time food serve — Crew must care the requests/needs (at least to respond timely"
Pro: "Flight crew & food"
Contra: "Need avoid delay flight, it’s hard to catch connecting flight"
Pro: "Easy booking of flight"
Contra: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Pro: "Good crew, comfy seats and good food and entertaning"
Contra: "The boarding was terrible -lots of pushing and shoving"
Contra: "The screens sound wasn’t good, not working well"
Pro: "Staff, food and service Dubai to Islamabad"
Contra: "Arrogant staff on Houston to Dibai"
Pro: "This leg was generally worse than Boston to Dubai. The airline staff were less polite, borderline rude."
Contra: "As above"
Contra: "Ahmedabad is the worst of Indian international airports. Emirates can't manage that zoo."
Contra: "On our departure flight the entertainment system stopped working completely at my daughter's seat mid-flight (the whole screen went black, remote control and all). The flight attendant tried and was unable to fix it, so they moved a passenger in the row my husband and I were in and put my daughter there. None of the entertainment systems worked well, the touch screens were barely responsive - they definitely need updating. On our return flight the power in the whole row that my three pre-teen kids were in stopped working. Again the flight attendant tried unsuccessfully to fix. My husband and I switched rows with them so they could continue to watch movies. Each time we called the flight attendant she came, said she would try to reset the systems and that we should wait a few minutes. We waited and ultimately had to go find her again to be told the same thing again. After this happened three times she sent the manager over who said she could not fix it since that would mean that the whole area would have to be reset and they didn't want to disturb anyone else. The only solution they offered was to give my husband and I open seats (not together and not near our kids) around the cabin. We did not want to split up, so my husband and I spent the rest of the hours of the flight in the dark (lights didn't work either as they are connected to the system) reading with the light from our cell phones. None of the people who came to assist us really seemed to care at all about our comfort or situation."
Pro: "Crew were very professional and polite, entertainment was awesome all the latest movies, food was pretty good. Thanks for free wine and drinks. Crew were very kind."
Contra: "Though more comfortable than other flights like KLM, it was still a little cramped"
Pro: "Boarding was good"
Contra: "Peanuts !! Ban them please"
Contra: "Too many unruly children"
Contra: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"
Pro: "Everything is really amazing about UAE, service, amenities, entertainment options, leg room."
Contra: "Before the plan even took off for our 14+ hour flight I could tell the seat was uncomfortable, and it was going to be an issue. I don't know why this would be overlooked, as everything else was best in class, but it made for a fairly uncomfortable experience."
Pro: "Our seats & the crew."
Contra: "Food was ok & entertainment was ok but not great."
Pro: "excellent staff and friendly flight attendant."
Contra: "i wish next time the flight will includes a hotel for the over night stay. I had to sleep on the seats at the airport."
Pro: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Pro: "Better crew working this leg of the journey."
Contra: "Food was horrific."
Contra: "Presssigned seats were horrible. Middle 2 of the 4 seater."
Pro: "Crew / service very attentive. Lovely appearance. Food very good , also the coffee! I also enjoyed the little comforts, pillows, blankets & the travel pouch with travel essentials. I also appreciate the cabin sizes & locations of the lavatories. And, love the ceiling lights!"
Contra: "My entertainment screen wasn't responding well, which di annoy the passenger in front of me lol"
Contra: "they messed up my bag and had to wait 4 hrs at dxb airport to hv them retrieve it"
Pro: "Loved to watch a movie and get wonderful service"
Contra: "Can't think of anything"
Pro: "Nothing. Will not travel again on Emirates"
Contra: "Food Comfort level Flight delay"
Pro: "Crew members were great. Was on time and early."
Contra: "1. Seats seemed tighter than I'm used to. 3-4-3 setup from ATH to EWR. I flew it today. 2. Food: standard. Not ethnic which I was expecting for a Dubai airline. 3. Color scheme: overhead lighting was your yellow incandescent light bulb color. Made the interior feel dated. However the ceilings had tiny lines like stars. This was a nice touch."
Pro: "Food was the best I ever had on Economy, seats were comfortable, enterteriment was very good, cabin crew very polite and attentious..."
Contra: "Boarding was too Long with to much security measures"
Pro: "Liked the space & also entertainment."
Contra: "Food was not good at all. My 12 year old couldn't eat at all."
Pro: "Great crew good food"
Contra: "Crew was not really engaging with a smile. Seemed like they were avoiding longer conversation or even eye contact."
Pro: "Great staff from checkin to service On board"
Contra: "Food - wine poor too"
Pro: "- Attentive to infant needs"
Contra: "Older version of the Boeing 777"
Pro: "Entertainment system is good"
Contra: "Comfort. Cramped and crowded. Crew doesn't enjoy their job."
Pro: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"
Pro: "Entertainment and crew service are very good."
Contra: "boarding could have started on time."
Pro: "Great service, good food, lots of entertainment options."
Contra: "Hard to sleep with multiple service times"
Pro: "Economy class is very comfortable, crew was pleasant and food was good. Overall the 13 hour flight felt pretty painless."
Contra: "I wish the crew would have done a better job controlling passengers who were trying to unload luggage from the overhead while the plane was still taxiing. I had a bag dropped on me and the crew didn't seem to have control over passengers who were blatantly disregarding instructions."
Pro: "The environment was good and clean The food was on time and fresh"
Pro: "I enjoyed the meals that were provided, the comfortable seats, and all of the flight attendants were very friendly."
Pro: "Everything is very well organised"
Contra: "All was good"
Pro: "Consideration of my disability, in-flight attention, kindness"
Contra: "for diabled people, no one to properly handle disabled, and wheelchair passengers at the door of the terminal upon arrival. Rather we are told to struggle to the wrong locations for check-in and then re-routed to another desk far across the building just to be brought to the original place silly and cruel, isn't it?"
Contra: "I was given boarding card at Karachi airport to go to terminal B at gate 29, and at eleventh hour informed that flight was scheduled at Teeminal A at gate 11. The ground staff was not supportive at all and screamed at me on part of their own error. It was an horrible experience and I might not take Emirates flight."
Pro: "I love the wide variety of beverages. I also enjoyed how many times they passed through the cabin to offer us drinks."
Contra: "I have been on the newer planes and the TV functionality is great. However, the older versions have poor quality TVs with horrible functionality. The touch screen does not respond to your finger and sometimes you can't even get the remote to work. They definitely need to update the technology on all planes."
Pro: "The crew was super attentive."
Contra: "The food choices were not good. The tray included more carbs than any thing else...a roll, crackers and breadsticks. A lighter choice of a sandwich or a cheese tray would have been nice. Rather than small cups of water on a 14 hour flight, it would have been nice to have bottles of water."
Pro: "The staff were wonderful and efficient. The toilets were clean and the food was much better than my first flight with emirates although the portions were small on the main meal with only four spinach ravioli offered in a tomato sauce."
Contra: "Passengers do not fit on to their seats and overflow into the space you are occupying which is so tiny as it is. There is not enough room to even reach down to pick something up if you drop it. Overhead lockers are full. I think planes either need to be redesigned with sleeping compartments (such as the second class compartments the trains have) for overnight flights or seats need to be slightly larger to make up for the fact most people are larger today."
Another 6 hours delayed nothing given to us
It’s difficult to understand whether it is quatar airlines or Indigo Airlines
Personalul foarte amabil si prietenos însă foarte frig in cabine in special pentru un zbor de noapte. Venind dintr-o tara unde minima este de 24 de grade sa stai timp de 5 ore la o temperatura de maxim 16-17 grade si in curent nu a fost prea plăcut.
Pro: "The staff was very friendly was nice trip"
Contra: "The food was not great"
Pro: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Contra: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Pro: "Crew was good"
Contra: "Tvs don’t work. Uncomfortable seats"
Pro: "Good service from the crew and food was good"
Contra: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Pro: "It was like flying in a Four Seasons but better."
Contra: "Boring movie selections. 80% Marvel films."
Pro: "Amazing staff"
Contra: "Uncomfortable seats and poor entertainment systems"
Pro: "Amenities like, Tooth Paste, Brush and Headphones."
Contra: "Liquor and Wines needs Varieties."
Contra: "Really we enjoyed this fly"
Pro: "Regular A330 was substituted for a 787 dreamliner."
Pro: "Excellent Service and most friendly staff"
Contra: "Nothing was bad. But the food taste can be better"
Pro: "The entertainment was reasonable, I enjoyed the festive choices."
Contra: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pro: "Everything was great ,On time , comfortable seeds, Crew were very nice , boarding was quick Thank you Qatar Airways"
Contra: "just did not like the baggage policy for carry on"
Contra: "Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes"
Contra: "food options exhausted pls tell ground catering to provide more food Plane was freezing on international flights and at 3:50am in the morning pls provide blankets to all"
Pro: "Qatae Airways is second to non as always"
Pro: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Pro: "The service is Top Knotch!!!"
Contra: "Wasn’t much music to choose from..."
Pro: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."
Pro: "Flight duration was short"
Contra: "Nothing in particular"
Pro: "Great services"
Contra: "Boarding slow"
Pro: "I fly a lot, and I notice when things go well. There is nothing I can complain about with Qatar; their equipment is up-to-date; their service is first-rate; their record for on-time departures and arrivals is excellent, and their food is good! I will gladly fly with them in the future."
Pro: "Food, entertainment options, comfortable seats, warm blankets"
Contra: "My volume did not work well on the entertainment system."
Pro: "Exceptional service!"
Pro: "Not much really."
Contra: "The air craft was old, I was sitting on the exit row and the screen was loose and the window on the exit row was leaking. The food was bad and the service was poor. The flight attendant kept on forcing things on me rather than asking me what I wanted."
Contra: "Observed that one flight attendant from India is giving more attention to a person who is from Navy. He avoided asking what we want for drinks etc. He always ignored us and pushed his cart before we answer. We are very unhappy with his behavior, however, adjusted ourselves."
Pro: "Great service. Great food. Solid entertainment."
Contra: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
Pro: "Complimentary upgrade to business class."
Pro: "Space, food, service, handling"
Contra: "That I could not and cannot retrieve my flight on the Qatar Airlines website."
Pro: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."
Contra: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"
Pro: "Crew was nice. Food was excellent."
Pro: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."
Contra: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."
Pro: "Over all it was a good experience"
Contra: "IEvery thing was fine."
Pro: "Paying the hotel for whome the layover was more than 10hrs thanks a lot for caring and preserving the dignity of each customer, I recommend Qatar airlines to everyone"
Pro: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pro: "I like everything about Qatar Airways"
Pro: "Comfort, entertainment, amenities"
Contra: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Pro: "a wonderful experience to travel with Qatar airways, recommended for others as well."
Pro: "Liked the entertainment options with a large movie catalog."
Contra: "Customer service by phone, boarding process, width of seats, speed of cabin service."
Pro: "Service always attentive , availability of food on demand outside scheduled meals ."
Contra: "Film selection outdated , I flew in April and the WORLD movies had not changed much Aircraft not as good as more recent ones"
It was a pleasure to travel with Turkish Airlines. Excellent food, entertainment, and staff, not to mention the little pouches with basic necessities for the flight and the safety bags. It really gives you the feeling that this company cares for the comfort and safety of their clients.
Pro: "The Airplane was good and the crew was very helpful."
Contra: "The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses."
Pro: "The crew did their best. The company, the policies, the times ... a different story."
Contra: "Stop boarding pets on a transatlantic 11.5 hours long flight - if the owners are nuts (although they swear they love their pets) air companies must be more responsible. The first air company that will refuse to cabin board pets will be my only company to fly for the rest of my life. Sometimes, saying NO is the right answer."
Pro: "Very professional !"
Contra: "The first coffee given at the beginning of the journey,was very good,(which is in general unusual during the flights), but the one given at the end of the trip was bad."
Pro: "The service and food are always fantastic. The staff really goes out of their way to make you feel welcomed and comfortable. The ticket price was fantastic too!"
Contra: "Plane was delayed and boarding was a bit confusing at the start but then quickly fixed"
Contra: "Nice and smooth journey"
Pro: "The crew was very attentive and pleasant to all business class passengers . The food and service were excellent and great presentation. Seats were comfortable and great for sleeping ."
Contra: "There wasn’t anything that I can recall that made the trip unpleasant ."
Pro: "Onboard service was good -breakfast served was good."
Contra: "The seats are somewhat uncomfortable but OK for only a 1 h and 40 min flight"
Contra: "Dismal customer service"
Pro: "The plane :)"
Contra: "After a tech problem that kept the flight on the ground .. The rebooking staff were awful"
Pro: "Better than all others at this time."
Pro: "For once, on time departure. Quick boarding. Courteous service."
Contra: "Cabin a little too cold for passengers around me."
Contra: "In Business Class, the seats did not recline all the way to become flat. Other airlines (including Qatar and Etihad) have seats which become flatbeds even in 3 hour long flights. Very disappointed that Turkish does not have that options from IST to ISB. The boarding experience from IAD-IST was excellent...but it was the opposite from IST-ISB."
Pro: "The food is ok as is the entertainment on board."
Contra: "The crew could be nicer and more responsive"
Contra: "Boarding crew were rude and unhelpful. They didn't check IDs which became evident when a passenger complained his passport was missing and the plane had to return to the gate so he could go back into the airport to find his passport. Had it been checked before getting on the plane we could have spared everyone the hour delay. really this was is the worst service ever. Avoid."
Contra: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."
Pro: "On-time departure. very polite and friendly staff and we got there fast!"
Contra: "I had a 22 hour layover. On the website, Turkish Airlines advertises they cover hotel rooms for anyone with a layover exceeding 15 hours. However, it's impossible to get a e-visa to allow Americans to leave the airport to take advantage of this. There is one hotel inside the airport, however it's extremely expensive and booked well in advance. While the service was decent on the plane, inside the airport the TA employee's were very rude and not at all helpful. So be prepared to spend the night on the floor or an uncomfortable bench. Won't fly on this airline ever again."
Pro: "Helpful crew, good food, comfortable seat."
Pro: "The seats reclining not only the back. The food very tasty."
Contra: "I think finding a way to empower the crew to explain to passangers who took the extra seats ( some up to 5 per person) the entire 12 hours, that they must switch at some point if asked. There weren’t willing to do it on their own( being civil is a learned skill) and refused to allow someone else to take a nep on the extra seats as if they had paid for it."
Contra: "The flight arrived late and Tipton Long to depart."
Pro: "Arrived on time. Crew was very helpful."
Contra: "Too crowded Airport."
Contra: "Call or sms passengers . Waiting 4 hours and nobody at onboarding counter is not acceptable Plane acilities and meal under any expectations"
Pro: "Great seating & service"
Contra: "Non stop talking people behind me!!!!"
Pro: "Nothing. The flight never happened coastumwr service was very bad"
Contra: "The were not very helpful, I lost the plain and they refuse to change my dates. I am I elderly women and they took advantage. I was force to by one more ticket when I live from I very small income. So know my 3 months social security I have to pay the new ticket. No mony left for food or my medication."
Contra: "Lost the bag and will return it . Still discussing with them after five days. Promising to deliver each day but then not doing it. Miserable experience and do not recommend using this airline."
Pro: "The rear exit of the plane. The cabin crew were very attentive, almost too much. I brought my cat and she didn't get to sleep much. I appreciate that the attendants wanted to visit with her and give her their attention but it kept her from sleeping and woke me up. Since she had no proper place to use the bathroom she needed to be sleeping to keep her body clock in order."
Contra: "HOT AIRPORT AND PLANE...no overhead fan on the plane to cool off. Food not very tasty. My seat was switched after it was reserved to accommodate another passenger without my knowledge. The reason was not a valid one."
Pro: "Food, crew, comfort, not a full flight, enough room for everyone"
Contra: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."
Contra: "leaving late"
Pro: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Contra: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Pro: "Thanks for the homemade cookies :)"
Contra: "I was at the gate for my flight from Istanbul to Bucharest but 25 minutes before departure I noticed that passengers were lining up at a different gate so I asked what happened. I was told the flight had departed even though it was still 25 minutes before flight time. I then had to go to ticket sales where they charged me $425 dollars for the 80 minute flight to Bucharest. In the US, I would have been put on the next available flight fee of charge. I will never fly Turkish Airlines again."
Contra: "Nothing :D"
Pro: "The food was amazing."
Pro: "The crew was nice."
Contra: "We were in the plane over Istanbul airport for more than half an hour because we did not have the permission to land. That put a lot a pressure on us because we had less than 20 minutes to catch our connecting flight to US."
Contra: "On the San Francisco to Istanbul flight the food was a bit greasy. Otherwise good service from crew and company."
Pro: "Great customer service and food!"
Contra: "Nothing. They were great!!"
Pro: "The service and entertainment!"
Pro: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Pro: "Food and tv"
Contra: "Crew was a little bit rude"
Pro: "everythings was fine almost"
Contra: "the service serving the food and beaverage, to slow and just once a while,"
Pro: "I was upgraded to business class for this leg of my total journey. It was incredibly comfortable experience. The recliner seats with the massage feature add immensely to the overall experience."
Contra: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"
Pro: "The food and the boarding was fast."
Contra: "Everything was great."
Pro: "It was nice to receive a meal on such a short flight."
Pro: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Contra: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."
Contra: "Hotel was rubbish"
Pro: "Promptness in service!"
Pro: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Contra: "Boarding staff was rude Bus transport from plane to terminal"
Pro: "The seat was awful. Narrow with little leg room , hard on the backside, minimal recline."
Contra: "See above"
Contra: "Didn't make it to this flight due to problems described in aforementioned flight (madrid to London). Was stranded in London overnight."
Contra: "Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier."
Pro: "crew were good, food was ok in premium economy."
Contra: "being in club class or first class"
Pro: "Wonderful to fly on a small airline that still believes in service - a free cup of coffee and a Tunnocks biscuit - whereas many larger airlines charge for coffee etc."
Contra: "Better choice of food such as prepacked salads etc not just sandwiches"
Contra: "flight was delayed about 2 hours. First hour waited in the plane. Why they've boarded us if we were not able to take off and had to wait in the aircraft? Near Heathrow, we took loops for about one hour. Expensive and offering nothing, no luggage, no seat selection, no meal on board. BA worst than lo"
Pro: "Boarding and the flight itself were uneventful. Departure slightly early and arrival consequently early too."
Contra: "Paying for simple tea or coffee? I know a profit needs to be made but come on! I was missed completely by the cabin service the first time, and had to ask for tea on the second. I don’t know when they started charging for tea, but it was unwelcome, cool, and not particularly refreshing. I expect better of BA."
Pro: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Contra: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Pro: "Virtually nothing, even in Club Europe."
Contra: "Crowded cabin, uncomfortable seat pitch, anarchic boarding (even for Club), lousy food and that ghastly safety video."
Pro: "The check in process was easy and straightforward but we were in the front of the line--which was very long. The lady who checked us in was very nice and pleasant and she was there for boarding as well. This process was very smooth for us."
Contra: "No water available unless you paid for it --same true of coffee and they only take credit cards. Was not able to request seats early and ended up next to the bathroom and lots of people standing in my personal space and the smell is overwhelming--the chemical smell."
Pro: "Smooth flight all the way"
Contra: "Entertainment had issues technical"
Pro: "The plane ride was fine. No food/drink for such a short flight, but I didn't expect it and didn't need it."
Contra: "It was slightly delayed taking off."
Pro: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."
Contra: "I am a student and my first time to aberdeen. Lost my bagage .. in otherwords did not receive it!!"
Pro: "Friendly crew, flight on time, great food and snacks, good movie selection"
Contra: "Seats not too confortable, landed on time but got to the gate 45 mins after landing"
Contra: "Flight delayed for 2 hours at the gate. Crew clueless about how to serve the food. Poor old BA. I remember them when they were good!"
Contra: "Late arrival from Helsinki caused issues. Transit from Terminal 3 to Terminal 5 was problematic. Boarding from a bus is never a positive."
Pro: "The crew is friendly. Relative to some other flights I've had, the Economy section is not terrible."
Contra: "If you are fairly tall, don't expect to be able to catch some sleep. The earphone socket is located right next to your leg, so expect to break your cable."
Contra: "It was terrible cold. We received no free food or drinks."
Contra: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."
Pro: "We arrived safely, albeit over 1 hour late"
Contra: "Our hand baggage was taken at the gate because the flight was full. There was a large amount of unused overhead storage on the plane. The crew agreed that they had started to take bags far too early. Despite being taken at the gate our bag was one of the last off"
Pro: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Pro: "Great value for the money, nicely priced round trip. Very well scheduled flights, good connections, easy to travel."
Contra: "Little legroom on long flights, no wi fi on board overseas flights, even for purchase. No food available on Europe international flights, but for purchase."
Pro: "The flight from SFO to London was excelent. Espessialy crew members who Were very caring and helpfull and really nice. The food was very good, as well as entertainment choices. The flight from London to Madrid was ok. The flight was delayed but the captain kept us updated. We were comfortable waiting on the plane. The were no food (only for purchase) nor entertaiment on board, not actually needed since its a short flight. The crew presense was almost non-existent. They were staying or sitting there but, for example, didnt try to help family with crying little son. Im sure that crew ladies from sfo/madrid flight would do. Overall very pleasant experience."
Pro: "Awesome flight attendants, funny relaxed, seemed like they wanted to be there"
Contra: "The entertainment was awful. A small screen with terrible picture. The movie selection was small but current."
Contra: "food was not offered you had pay. to eat which in my opinion is not proper at least a sandwich should be offered,"
Pro: "Ontime, no nonsense flight"
Contra: "Sadly disappointed that drinks (even soda) are no longer free!"
Pro: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Contra: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."
Contra: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"
Contra: "At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight."
Pro: "Boarding was swift and timely, seats ok"
Contra: "There was an engine problem and they told us while we were taxiing. Went back for more check nd fierce several trials they had to repair the problem. This cause a delay of two hour during which we had to sit in the plane and no drinks or snacks of any kind were offered. But what’s worse there were vague, confused and misleading information given both by the captain and the crew regarding the connecting flights. As matter of fact, although I arrived with a two hour delay and had only one hour for my connection, I followed the instructions and run like hell(literally)to the boarding gate. I made it for a few minutes. The personnel was very friendly and helpful and they made all they could to check me on the flight just to find out BA had cancelled my booking even before my arrival to London. I made it home and they apologized but this is not how I expected BA to handle a delay(which I understand can happen)."
Pro: "excellent service. Food was good. Flight was packed the the gills."
Pro: "The plane was not full and therefor gave us an opportunity to spread out."
Contra: "No complaints as this flight was pretty empty we had all the room we needed"
Contra: "terribly small seats!!! I had a gout attack after this flight. horrible!"
Pro: "crew was very pleasant and helpful"
Contra: "i ve had seat no 49H the only seat in the airplane with the exterior arm rest whithout cover i took the seat but first time ive got up ive torne my jeans...(ripped them badly and scratched my leg in the sharp piece of metal coming out at the end of arm rest i have shown the crew memeber what happened(a male) in i have filled out a report with the"silver tie lady" i would kindly like to find out what type of compensation i will get for the unpleasant situation of walking around in the LA airport with a big hole in the back of my jeans i can be reached at "firstname.lastname@example.org" or ph (310) 626-3201 kind regards Moldoveanu George Gabriel"
Pro: "The entertainment was great. The food was enjoyable and happy to see they offer vegetarian choices. Overall great experience."
Pro: "I love the bins by the side of the Airbus, and for an economy seat there was a good amount of leg room."
Pro: "The crew was great & the food was good. Service was good."
Contra: "BA doesn’t let you reserve seats when you book your flights, even for business class, never heard of that with any other airline, that’s just not right when you are spending so much money. Luckily for me the seat next to me was vacant, hence it was fine, otherwise it would have been very uncomfortable as it is a little too tight. on the 777 having 8 seats in a row is a tight space even with all the configuration."
Pro: "Flight was on time and arrived a little early"
Contra: "Older plane"
Contra: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"
Pro: "The plane got to destination earlier"
Contra: "No in flight entartaiment"
Pro: "The crew on the flight from London to Chicago was absolutely amazing, funny with great service... really can't ask for more.."
Contra: "Food was average at best.."
Pro: "Crew was efficient."
Contra: "Neither of the screens worked"
Pro: "Easy check in, less crowded, exclusive airports (both in kuwait and dubai)"
Contra: "Seat space and entertainment"
Contra: "Reduce the fare"
Contra: "My flght shouldn't have been rescheduled.... M facing lot of problems"
Pro: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Contra: "Nothing I can say.It meets my satisfaction."
Pro: "the flight was pleasant and the airport terminal was empty. Pure joy."
Contra: "The crew are extremely rude"
Pro: "There was nothing to like in this flight. Terrible experience!!!"
Contra: "Flight crew was so rude and had no respect for elderly people. Never seen before they were charging for simple drinking water. Flight from Dulles to Dubai was excellent but from Dubai to Sialkot totally different. Shame Emirate Airlines having double standards. You serving and respecting people coming from west excellently but terrible for poor people of Pakistan. Some of them were elderly coming from Umra on connecting flight and air hostesses were almost screaming at them. Shame Emirate Shame."
Pro: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Contra: "Late flight!"
Pro: "was good"
Contra: "the person for checking and giving the boarding passes logged me with my passport while i was supposed to be checked in with my Emirates ID, and that caused a conflict in kuwait airport"
Pro: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Contra: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Contra: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Pro: "Quick service"
Contra: "Small plane, uncomfortable seats, bad food"
Pro: "Friendly flight crew!"
Contra: "Rough landing"
Contra: "No entertainment and no food The departure longe was crowded and for the number of passengers the toilet facilities are completely inadequate"
Pro: "Nothing to mention here."
Contra: "I booked my flight with Emirates and their flights were good, food and crew was awesome. But I got surprised when flying back from Delhi, ground staff told me to board with Fly Dubai instead of Emirates. Why I wasn't got notified while booking the flight that there will be multiple airlines flight?"
Contra: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Pro: "Got us where we needed to be"
Contra: "Not the business class seats or service you might expect."
Contra: "the check in and boarding took almost 2 hours of waiting in line... the flight itself, you had to pay for everything including water... nothing was included... and it was an extremely rough flight... I thought the pilot was going to crash twice once when we started our decent and once when we landed"
Pro: "Plane was under half full"
Contra: "Boarded on time but sat on the ground over an hour with delay. Food not an option, no water"
Contra: "no screens bad AC bad food"
Contra: "I didn't expect everything to need paying for, even water, considering we spent 6 and half hours in the air with FlyDubai, I had the wrong currency and a non credit card, so even though I was desperate for water I was not aloud one as I couldn't pay for it, the crew just said "sorry", so I went a few hours really uncomfortable"
Pro: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Contra: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Contra: "12 hours waiting in the airport without any reason! At the end they told us that they had no crew ready!!! During this waiting period they issued coupons for 1 toast bread with cheese and 1 soft drink !! To redeem the coupon was very humiliating !!! They did even appologize !! On the plane the crew was very rude, after all this wait an old lady wanted to change her seat for more leg room, they forbid her and asked her to pay for it , when she got upset they threatened her to drop her off the flight in a very rude way.... i will never go with flydubai again."
Contra: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
Contra: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Contra: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pro: "Nothing. Zero."
Contra: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pro: "Seats are comfortable."
Contra: "My in-seat entertainment did not work."
Pro: "The only thing negative on my trip is flydubai terminal"
Pro: "i liked the fact that you showed my destination along the way!!"
Contra: "Simply that was a bus .... not a plane!"
Contra: "The tv didn’t work and the seats were not comfortable at all."
Pro: "On time, good staff, easy checkin process, great value for money"
Contra: "No food to eat. Atleast bottle of water for a 6 hour flight would be nice. Paid good choice is limited too. Seat are ok and looks a little dirty. Time for a maintenance."
Contra: "They have charged a fortune from me to carry my regular luggage . They said I could have purchased the luggage ticket as well . this is I'm hearing for the first time ."
Pro: "تعامل موظفين المطار وفلاي دبي. المقاعد جداً سئه مقابل المبالغ المدفوعه خدمات العفش هي اساس الرحله الاختيار لابد ان يكون صحيح"
Contra: "لا شي"
Pro: "None every thing was bad."
Pro: "Nice FZ team fast and responsive"
Contra: "Not organized crowd and FZ team not capable to organize the change of seats"
Pro: "see above"
Contra: "see above"
Pro: "Not much actually, apart from being able to get home."
Contra: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Pro: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Contra: "It was very warm the air was stuffy"
Pro: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Pro: "The staff at Dubai were very helpful and efficient at arranging for overnight hotel accommodation and meals at the airlines expense. I suspect they have had a lot of practice with delayed flights!"
Contra: "1. Fly Dubai flight from Kathmandu was 5 hours late in departing, so I missed my connection in Dubai, had to stay overnight and was ultimately 18 hours late in reaching my final destination. 2. Paying for food and drink (even water!) on a 5+ hour international flight is ridiculous. I don't know any other airline that does this. US airlines on domestic flights at least provide soft drinks, water, tea and coffee and the odd snack free. 3. No entertainment. A big minus on such a long flight."
Contra: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Pro: "I didn't like anythinkk"
Contra: "You add one more stop to my flight and lost my bag instead to have vacation I am wasting the time to find the luggage"
Pro: "Essentially nothing."
Contra: "I am flying since I was 10 years old. I am now 36. I have never flew in an International flight that has a grumpy crew and you have to even buy water ??? Fly Dubai is the worst airline I have ever been, like I said they don't even offer a glass of water on a 4 hour flight. Amazing!!!"