Găsește zboruri ieftine din Bucureşti în Sicilia

Pro: "Not much"
Contra: "During COVID there was little attempt to distance passengers during security checks, boarding and onboard. Crew did not inforce mask policy. Fellow passengers were inconsiderate, loud, littered just throwing food wrappers and trash on the ground - crew did nothing."

Pro: "Everything was comfortable."
Contra: "I can't think of anything."

Contra: "Food and entertainment cud be better"

Pro: "The meals were awesome, flight great!"

Contra: "Actually making the flight"

Pro: "Food was great and abundant. Frequent service"
Contra: "Seats are too tight for such a long flight"

Pro: "Swiss lost two checked bags for which we paid a supplement - while they’ve sent emails about them we still have yet to see the bags 36 hours later."
Contra: "See above."

Pro: "Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight."
Contra: "I was very happy with my flight experience with Swiss."

Contra: "When I purchased the ticket I did not know that I have to pay for my bag. It would have been nice to know about this in advance"

Pro: "I like the service, the crew and the overall experience of flying Swiss."
Contra: "I fly this route around 6 times a year and the planes get older and older. wish they would update the aircrafts on this route at some point"

Pro: "the crew was great."
Contra: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Pro: "Crew were amazing."

Contra: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Contra: "the seat did not reclined, it was broke. travel with my wife on different seat my wife had a broken knee and they assigned a seat smack in the middle of the isle and she told me she almost past out because she could not move I had a passenger in the back that was kicking my seat every few minutes and I woke up every time I went to sleep"

Pro: "The service"
Contra: "No entertainment"

Pro: "N/a"
Contra: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Contra: "Seat would not recline. Long fight cramped 27B"

Pro: "The crew was nice, they served small sandwiches that were tasty, and the entertainment was average with only magazines, but it was a only 1 1/2 flight."
Contra: "The legroom is cramped a bit."

Pro: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Pro: "Also poor this airline is overpriced"
Contra: "Long disorganized boarding process Old airplane"

Pro: "Swiss is famous for the punctuality, I actually love the airport too in Zurich, is super clean and modern, very efficient. Food on board was great in Economy as well!"
Contra: "the seats are not spacious enough. I barely had the seats in front on my basically on my laps.. a little bit too claustrophobic!"

Pro: "I was rerouted to another country so that I could still make it to Greece on the same day."
Contra: "The flight was delayed from Newark so I had to be rerouted to another country before going to Greece."

Pro: "Excellent Service. Excellent food."

Pro: "Flight was exactly on time as described. Crew was friendly"

Pro: "Friendly and high quality service"

Pro: "I was late ( I had to drive 230 Km ) and I managed to call in advance the company that was doing the check-in on behalf of SWISS - I asked them the Check-in time closing time and by almost flying ( speeding like crazy ) I arrived before that moment."
Contra: "I did not check the terms and conditions of the ticket. I am a Star Alliance Gold member and I was expecting SWISS to have a similar booking system like the others I fly with. I found out that the ticket fare did not contain checked luggage ( so I had to pay a hefty fee for it ) and also my 20" wheeled case that was ok in all the other flights I took it with me, this time was oversized and overweight . My wife took out the 2 laptops so it became within weight limits but still oversized - My wife paid for the fee ( I wasn't there at the time and she is not a such experienced flyier as I am ) . When I found out about the fee, I checked their rules and I found out that the hand luggage is allowed to be 22" . I saw in the airplane a lot of people with cases having the same size as mine, that went as checked luggage at a cost fo around 40 . I want to see how can I get my money back . . ."

Pro: "It reminds me of school dinners"
Contra: "Bland, over cooked No thought into the presentation or flavour"

Pro: "The flight was delayed due to technical problems, and they immediately gave each person 20 Francs towards dinner while in the terminal- which was very nice. The aircraft itself was impeccably clean, even though it had already carried passengers elsewhere earlier in the day. The service was fantastic, and you can never go wrong with free chocolate."

Pro: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Contra: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."

Pro: "Seat assignment had taken into account that we had a 45 minute window to our connecting flight. Everyone very pleasant and helpful. Fantastic help to escort us to our connecting flight so we did not miss it! Did not make us feel rushed even though time was short!"
Contra: "All good!"

Pro: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Contra: "Nothing"

Pro: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Contra: "I would have loved a video"

Pro: "The flight had a delay but managed to (partially) make up for it."
Contra: "Boarding was a little slow. Perhaps it would be nice to more explicitly explain to people how to more quickly stow their luggage and then sit down in order to let other people through. The seats felt a little more cramped than usual."

Contra: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"

Pro: "Comfort"
Contra: "The guy in front of me at the flight from Zurich to Newark..."

Pro: "All members of the crew were wonderful! The food was good and this time I could take advantage of free snacks and beverages, in addition to the ones frequently distributed to everybody. Last time I flew with Norwegian, and it was a shocking experience: the crew were rude and unrpofessional, everything extra, they even refused to serve water to a passenger... So, never again Norwegian--Swiss was a nice change and, in the end, I paid more or less the same :-)"
Contra: "Space is getting smaller and smaller; I would welcome a bigger selection of movies and games."

Contra: "People who handle Swiss"

Pro: "Everthing went as planned. Left on time. Cannot complain."

Pro: "Excellent boating procedure Friendly crew good service"
Contra: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Pro: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"

Pro: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Contra: "The boarding process took a long time. I had to go through customs, then at the gate they checked my passport again and the line was VERY long. The process just did not seem to be managed very well. There were issues with the tv monitors; however, the crew handled it very well. I wish we had been given an option with the calzones - I don't like red peppers or tomatoes, and was not offered another option."

Pro: "Quick boarding"
Contra: "Nothing"

Contra: "The flight was delayed that made the connection very tough."

Pro: "Crew was kind and helpful."
Contra: "Seats are so narrow and led room. Another bathroom is always a plus."

Pro: "The people who work for this company are great."
Contra: "The food was terrible."

Pro: "Nothing notable"
Contra: "The crew was quite rude for the duration of the trip and too busy to help. The plane was very old and seats poorly padded- like sitting on stone. Most televisions in our section malfunctioned or didn't work at all. Staff did little to help. Unlikely we would travel on this airline again."

Pro: "Everything was perfect. Excellent food."

Pro: "Seats very confortabile"

Pro: "Great flight"

Contra: "Flight was cancelled"

Pro: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Contra: "Hire better competent people!"

Pro: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Contra: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Pro: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Contra: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Pro: "The crew on the aircraft were polite and food was satisfying"
Contra: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Contra: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Contra: "Crew was not very friendly, the lack of customer service is evident."

Contra: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Pro: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Contra: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Pro: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Contra: "No negatives."

Pro: "The food and crew were great.."
Contra: "There was a four hour delay due to a malfunction on the plane in Frankfurt. Upon landing in Atlanta there was no gate to deplane from so we had to sit on the hot plane for over an hour (still sitting as I’m writing this)."

Pro: "Flight on time, good service, helpful staff"

Contra: "Very crowded."

Pro: "Crew very nice and carefull"
Contra: "My luggage was destroied ;-("

Pro: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."

Pro: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Contra: "All good."

Pro: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contra: "Customer service"

Pro: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Pro: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Contra: "I did not have any complaints about this specific flight."

Pro: "Very good service.."

Contra: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Contra: "crew was not friendly"

Pro: "I was able to squeeze back into Comfort Economy and make my destination, after a messed up miles upgrade - have to be grateful for the small things, right?"
Contra: "I was actually upgraded to Business Class through a LH miles award, however, that upgrade was not honored, despite the fact that I had a confirmation email from them. I had to first get to Frankfurt to even negotiate this problem. At the departure point, LH was unable to furnish me a boarding pass to my NY flight. After racing though the huge airport at max speed to make this connection, I was treated rudely at the gate in Frankfurt by LH short tempered ground staff, to the point of even being accused of being the source of the problem and being late for boarding (when I was only accorded an hour connection through this booking, and raised this concern with LH prior). Lastly, the ground crew took away my connecting flight boarding pass and nearly forgot to give me back my luggage tag. The flight crew was Ok, but just did a bare minimum to keep up with the packed and overbooked flight. To top of the joy, I got food poisoning after landing in NYC - not all food they serve was in sealed containers, and it must have been enough to cause a day of misery that followed my arrival - I can assure you that the late time and taxing and docking delays in NYC took away any opportunity to have a normal dinner, and LH food was all I had all day... Not the usual LH experience, but I may give them a break for the next few trips."

Contra: "It wasn't Lufthansa"

Pro: "First time flying this airlines. The seats were comfortable and spacious. The entertainment options were excellent and the food service was regular and consistent."

Pro: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Contra: "I like the movie"

Pro: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Pro: "Nothing."

Contra: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Contra: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Pro: "Movie selection, wine and food"
Contra: "Crying babies - outside of the crew control"

Pro: "Efficient boarding. On time departure."

Pro: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Contra: "Nothing...I felt spoiled"

Contra: "The food could be better. The ravioli option very oily ."

Pro: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Pro: "Plane was clean and service was great."

Pro: "Excellent service and attentive crew. Food was good and arrived on time."

Pro: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Contra: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Pro: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Contra: "Delay time should be posted accordingly at the gate."

Pro: "It was perfect"

Contra: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Pro: "Service was excellent"
Contra: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Pro: "Service,entertainment, and food. Easy check in"
Contra: "Cabin was too warm. No air vents in new aircraft so difficult to sleep."

Pro: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Contra: "Very dry sandwiches."

Pro: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Contra: "12 hour long flight from Frankfurt to LA was exhausting."

Pro: "Organized boarding, service, left on time"
Contra: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Pro: "All"

Pro: "They had lots of movies and TV options to choose from."
Contra: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."

Pro: "Everything went fine."
Contra: "n/a"

Contra: "Business class is basically what economy is on Air France or Swiss"

Pro: "The crew was amazing, food and overall experience."

Pro: "Crew is really friendly. We ran into one of them afterwards when our metro from the airport broke down and she helped us understand what was going on (we didn't speak the local language)."
Contra: "Boarding was slow, but it's a cultural thing at the departure airport."

Pro: "It was a pleasant and uninterrupted flight with good service by the cabin crew"
Contra: "The boarding procedure at Bucharest Airport was more like boarding a bus - not a big issue but if I had to find one thing to improve that is what I would suggest."

Pro: "The food was good and so was the price of the airline ticket."
Contra: "Boarding was chaotic. There was no organization as to the line."

Pro: "Nothing"
Contra: "Flight from Romania was delayed and when we got to Athens we had to go threw customs and security and we lost the connecting flight to crete. We were put on a different flight which that was delayed as well. When we finally arrived in crete all of our luggage’s have been lost."

Contra: "The plane was delayed but having a hot meal was A nice surprise."

Pro: "Pilot kept us well informed."
Contra: "Flight attendants were rude and impatient with anyone not speaking greek."

Contra: "Treated like peasants rather than customers. An annoyance to the check in staff rather than someone trying to enjoy a holiday. Totally disgusted with their attitude. Can’t wait for the return leg....."

Pro: "Fast and on time easy check in and kind stuff"
Contra: "To make the mobile application more friendly in mobile check in online ( copy all the passenger details automatically including the PNR for the boarding process and not ask again the same details that we fill in the tickets that anyway in the system see Ukrainian airline application for example"

Pro: "Plan crew , pilots , services on plan and cleaning"
Contra: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"

Pro: "Friendly crew, clean and comfortable plane"

Pro: "Crew was pleasant. Boarding was efficient."
Contra: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."

Contra: "I wish the announcements made in English were easier to understand"

Pro: "Nothing positive to report, besides getting to Athens almost an hour late"
Contra: "Excessive baggage charges, Never seen flight attendants treat passengers so unfriendly. Lead flight attendant was the worst. First time experience and for sure also the last time we’ll fly this airline"

Pro: "Great crew"

Pro: "Seats way to tight. Don't think I will use them again."

Pro: "Good planes. Kosher food was awful. No entertainment."

Pro: "All"

Pro: "crew was pleasant once on board"
Contra: "Very last minute posting of gate and then was late with no explanation. They were a bit rude at the gate to some fellow passengers and I feel it was because they were heading to Albania."

Pro: "Best airline in Europe! Excellent service, excellent food, excellent staff and young fleet of aircrafts. I always aim to pick aegean when available to the destination."

Contra: "Our bag was delayed, and we had to fill a claim"

Pro: "Accurate times"
Contra: "Night travelling"

Pro: "Same as above"

Pro: "The service and the team are very good, and the flights was so good too."
Contra: "Everything was good"

Pro: "First flight from OTP to Athens arrived late. Crew members awaited at security check and had a bus waiting just for my baby and I to take us to the plane."

Pro: "They give you a hot meal, even on a short flight."
Contra: "Their dimensions for carry on luggage are smaller than the industry norm. As such, bags that most any other airline would consider carry on, must be checked for 40 Euros on Aegean."

Pro: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Pro: "Helpful staff, comfortable seats, accurate departure and arrival times."

Pro: "Efficient"

Pro: "Very bad"
Contra: "All the team"

Pro: "Great crew, baggage arrived"

Pro: "Professional and courteous service plus friendly staff plus Greek inspired food menu plus on-schedule performance equals Excellent Flight."

Contra: "Not serve my food things I am asleep .Not all announcement in English"

Pro: "Gate staff are able to deal with things"
Contra: "Check-in can't process baggage charges, so they send you off to an office across the airport, just to find that the payment processing office is closed for a couple hours in the late afternoon. Why don't you just set the baggage check in people up to process a credit card transaction?"

Contra: "I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people"

Pro: "Friendly staff, good service"
Contra: "The other passengers were very loud and obnoxious. During boarding it felt like we were a heard of cattle."

Pro: "Was pleasantly surprised to get a complimentary tasty meal and glass of wine from the polite elegant cheerful staff"

Pro: "Staff is helpful in the plane, on the ground and on thephone. Ahead of time."

Pro: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Pro: "Hmm. Not much to like here. They made RyanAir look good."
Contra: "Bought the ticket for Aegean Air flight. 1. Couldn't check-in online. 2. Waited in line at the airport, was not in the system, finally a ma smasher figured out our ticket was with Tarpon airline, found that deal and waited in that line. 3. Was told we had to pay for the suitcase.... Hmm. I thought that was one of the reasons we were paying 4 times as much as a RyanAir ticket. 4. On the return fight couldn't check-in online. 5. At the airport we were told to go the Aegean desk. 5. At the Aegean desk we were told we had to pay for the suitcase again, had to cross the airport to do that. 6. Finally found that desk, not called "Aegean" like we were told, but "GlobeGround" 7. Plane was delayed. 8. At the a Athens airport we were told Taron shouldn't have charged us. What's going on here?"

Contra: "Same as on the flight to Larnaca"

Contra: "The horrible food"

Pro: "25 minutes flight was awesome! Pilot take off and landing was smooth."
Contra: "Luggage at baggage claim took longer to receive than the check in and flight combined"

Pro: "Left a bit late but made up the time. The on board service was courteous and friendly and perfectly timed for this short flight."

Pro: "The staff at the counter and on the flight were very helpful."
Contra: "They could use better line control at the Budapest airport. It was unclear which was the appropriate line and the lines were more like a crowd merging than a line."

Contra: "The lost and found office is not open 24 hours in Athens. And that is strange how can you claim something u lost if your flight doesn't fall within the 9 to 5 hours."

Pro: "Quick flight from mykonos to Athens. IIt's a small airport can arrive 1 hr from departure"

Pro: "I liked how the flight communication was emailed regularly. They let us know that the flight would be delayed. However, with bad wifi (not their fault) I only received these emails after my flight."
Contra: "The food was terrible. Each of the planes we had taken with Aegean had to board a bus and shuttle to the plane, so boarding the plane was a bit disorganized. No in-flight entertainment."

Pro: "the meal tasted good"
Contra: "the flight suffered delay after delay and the scene during boarding was chaotic"

Pro: "The plane condition."
Contra: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Contra: "Friendlier crews"

Pro: "The crew was very kind"

Contra: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Pro: "Nothing"
Contra: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Pro: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Contra: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Pro: "Loved the smooth ride."
Contra: "Bathroom was pretty nasty"

Pro: "Reclinable seats."
Contra: "The food!! The lights could be dimmed as it was a night flight."

Pro: "Crew was great, very responsive and hospitable!"
Contra: "more lunch choices, especially choices without dairy products."

Pro: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contra: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Contra: "Don’t be late"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Pro: "The staff was super nice, the services good. Clear lines about baggage allowance."
Contra: "The flight was delayed and due to this I missed my car connection. I had to prolong my trip by 4 hours, untill I found another connection. I know this was not a klm issue, but rather airport related, but the inconvenience was still. Thus, my lower satisfaction grade"

Contra: "Head support for 6 feet plus people on seats would be good"

Pro: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Pro: "Entertainment was amazing"
Contra: "Seats a bit hard"

Pro: "the drinks"
Contra: "seat reservation. having to pay for luggage...."

Pro: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Contra: "If I knew how to recline my seat earlier. I did try several times"

Pro: "Being fed was amazing and watching free TV was great!"
Contra: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Pro: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Contra: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Pro: "My seat at the window was great and the staff really friendly and courteous!"

Pro: "Crew were great, food, entertainment, seat and everything else was great as well."

Pro: "Quick flight"

Pro: "very attentive crew"
Contra: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Pro: "The crew was very nice"
Contra: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Contra: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Contra: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Pro: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contra: "Seats ok, but could be more comfy"

Pro: "Crew was excellent -kind nice and very attentive"
Contra: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pro: "Good selection of movies."
Contra: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Pro: "Easy to board and easy flight."

Contra: "Flight was cancelled."

Pro: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Contra: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Contra: "Customer service"

Contra: "infotainment was down. Lost my luggage the flight was delayed"

Pro: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contra: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Pro: "Airlines issue"
Contra: "Profiling certain customers"

Pro: "The food was excelent"
Contra: "I have to pay to pay a little more confort"

Pro: "Everything"
Contra: "Nothing"

Pro: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Contra: "old plane, tight and uncomfortable"

Pro: "staff was fine"
Contra: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Pro: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Contra: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Pro: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Contra: "Nothing to improve"

Pro: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Contra: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pro: "The staff and crew"
Contra: "Nothing"

Pro: "Food and staff were great"
Contra: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pro: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Contra: "This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan."

Contra: "could not be delayed"

Contra: "I missed my flight because my previous flight was delayed 2.5 hrs"

Pro: "To be going home!"
Contra: "Female crew taking orders then taking ages to ring drinks a d they move on to others instead of finishing what they were doing. Then you're lucky if you get given 1 sugar and no spoon lol."

Pro: "The flight departed on time and arrived the same. The seat was a tad bit narrow for me but then I am a tall guy at 6'5". Crew was very professional. Ticket cost was a third of what the other airlines were offering for a Sunday fare. I'll definitely use BlueAir again!"

Contra: "I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed."

Pro: "I canceled the flight 6 weeks ago, no refund issued."
Contra: "I canceled the flight 6 weeks ago, no refund issued."

Pro: "Boarding was quick and we arrived on time."
Contra: "When getting to Bucharest we were taken by bus and didn’t have a gate."

Pro: "Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg."
Contra: "A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time."

Pro: "What to like? The rudness? The delays? Or the fights on board!!!"
Contra: "The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES"

Pro: "Stupid survey can’t eliminate category that doesn’t ajgpply"

Contra: "flight delayed by more than 1 hour"

Pro: "Clean enough"
Contra: "Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe."

Pro: "The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant."
Contra: "To have the menu and duty free booklet at the beginning of the flight would have been helpful."

Pro: "Flight Attendants very good"
Contra: "Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated"

Contra: "The plane seemed very old, toilet in poor condition."

Contra: "7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available."

Contra: "Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit."

Pro: "The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early."
Contra: "A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear."

Contra: "It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable."

Pro: "company gave out free drinks and snacks"

Contra: "They change the fly departing time with 12 hours before I was flying"

Pro: "Easy to book on phone no problems getting boarding passes etc."
Contra: "Could not amend my booking tried to check a bag online after printing out boarding pass. Had to pay £46 for a 11k bag each way."

Pro: "Every thing."

Pro: "On time ,clean aircraft..."
Contra: "Crew was very serious...a smile can make a difference....."

Contra: "Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !"

Pro: "Arrived early to destination"
Contra: "Lack of entertainment also limited drinks"

Pro: "The flight was punctual"
Contra: "I got charged twice for luggage and couldn't get a refund"

Contra: "I had to make my own way home from Manchester.. plane diverted due weather."

Pro: "The food they offer to purchase. Easy check in at the airport."
Contra: "Better seat pitch. I'm not a tall man, but the space is very small."

Pro: "On time , crew good... no complaints"

Pro: "free breakfast great staff"

Pro: "Free drinks, cheap flight and fairly comfortable!"
Contra: "No allocated seat."

Pro: "staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons"
Contra: "-"

Pro: "nothing"
Contra: "The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude."

Pro: "I recomand to Everyone to use the airlines!!Very good quality"
Contra: "Nothing , was everything perfect!The stewardesses very nice"

Pro: "Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight."

Pro: "Food"
Contra: "Space to sit, especially when seated in the middle"

Pro: "Can't say that I liked anything at all."
Contra: "1. Poor coordination by the crew members. 2. Been treated with arrogance and superiority by crew members. 3. Disgusting food."

Pro: "comfy seats and a breakfast thrown in !"
Contra: "not much"

Pro: "Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull."
Contra: "Seats rather narrow"

Pro: "am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune."

Pro: "Good price, comfortable seats, nuce food and candies"

Pro: "First time flying with them. Strongly recommended!"

Pro: "The service was OK, we flew on time and the flight itself was pleasant."
Contra: "The interior of the aircrafts looked old and a bit dirty. The feeling is that you are flying on a poor low cost service."

Pro: "I was surprised and pleased as well that the flight attendant listen to me when I mentioned that it's very cold in the cabin and in less than 30 minutes the temperature was changed and bearable"
Contra: "Not applicable"

Pro: "The crew is very good"

Pro: "Seemed like a technical problem. The pilot wouldn't give up any information."
Contra: "Small seats with little legroom"

Pro: "All was very efficient, food and drink a nice surprise"

Pro: "It took almost one hour in line just to check in. Also, the flight was delayed. They changed the seats and the crew was calling people who had previously booked breakfast because their seats didn't match what they had booked."
Contra: "We almost missed the plane because checking in took over an hour, since they only had one person for the entire flight. In addition, the flight was delayed and the food was not good."